Operation Trinity's Trident 2020-2021

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset eaah-n7x2 16 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
25-00196797
Service Request Number: 25-00196797 • Address: 10105 BRENTRIDGE CT, DALLAS, TX, 75243 • Created Date: 2025-04-30T12:34:57.000
Service Request Number
25-00196797
Address
10105 BRENTRIDGE CT, DALLAS, TX, 75243
Created Date
2025-04-30T12:34:57.000
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-07-28T18:59:00.000
Update Date
2025-07-22T16:26:25.000
Closed Date
2025-07-22T16:26:05.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000fLsqhAAC
Lat Location
(32.92858076375824000,-96.71166147541423000)
City Council District
10
25-00195943
Service Request Number: 25-00195943 • Address: 12929 JASONCREST TRL, DALLAS, TX, 75243 • Created Date: 2025-04-30T07:51:25.000
Service Request Number
25-00195943
Address
12929 JASONCREST TRL, DALLAS, TX, 75243
Created Date
2025-04-30T07:51:25.000
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Status
Closed
Outcome
Work Could not be Completed
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-05-01T23:59:00.000
Update Date
2025-04-30T15:04:20.000
Closed Date
2025-04-30T15:04:20.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000fJ7nmAAC
Lat Location
(32.92441522417071600,-96.71143506858155000)
City Council District
10
25-00195865
Service Request Number: 25-00195865 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-04-30T06:45:39.000
Service Request Number
25-00195865
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-04-30T06:45:39.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed (Duplicate)
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-05-02T18:59:00.000
Update Date
2025-05-01T19:22:13.000
Closed Date
2025-05-01T19:22:07.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000fIft7AAC
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
25-00195643
Service Request Number: 25-00195643 • Address: 10126 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2025-04-29T20:08:55.000
Service Request Number
25-00195643
Address
10126 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2025-04-29T20:08:55.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-05-13T13:09:20.000
Closed Date
2025-05-13T12:23:16.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000fG4EaAAK
Lat Location
(32.92993842627582500,-96.71032016776925000)
City Council District
10
25-00195621
Service Request Number: 25-00195621 • Address: 10103 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-04-29T19:52:05.000
Service Request Number
25-00195621
Address
10103 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2025-04-29T19:52:05.000
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Status
Closed
Overall Service Request Due Date
2025-05-01T18:59:00.000
Update Date
2025-04-29T19:52:19.000
Closed Date
2025-04-29T19:52:05.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000fGhMTAA0
Lat Location
(32.91964041339396000,-96.71030686124120000)
City Council District
10
25-00195380
Service Request Number: 25-00195380 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-04-29T16:52:26.000
Service Request Number
25-00195380
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-04-29T16:52:26.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed (Duplicate)
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-05-01T18:59:00.000
Update Date
2025-05-01T19:22:13.000
Closed Date
2025-05-01T19:22:07.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000fFQFVAA4
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
25-00194294
Service Request Number: 25-00194294 • Address: 10140 CIMMARON TRL, DALLAS, TX, 75243 • Created Date: 2025-04-29T10:59:27.000
Service Request Number
25-00194294
Address
10140 CIMMARON TRL, DALLAS, TX, 75243
Created Date
2025-04-29T10:59:27.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-05-08T13:33:23.000
Closed Date
2025-05-08T12:46:52.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000fAUJlAAO
Lat Location
(32.92661346126355000,-96.71040453363872000)
City Council District
10
25-00193998
Service Request Number: 25-00193998 • Address: 10211 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2025-04-29T09:23:31.000
Service Request Number
25-00193998
Address
10211 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2025-04-29T09:23:31.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-04-30T11:25:05.000
Closed Date
2025-04-30T11:25:05.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000f94w1AAA
Lat Location
(32.92942637837537000,-96.70888646614438000)
City Council District
10
25-00193855
Service Request Number: 25-00193855 • Address: 13426 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-04-29T08:36:52.000
Service Request Number
25-00193855
Address
13426 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-04-29T08:36:52.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-05-06T14:25:43.000
Closed Date
2025-05-06T14:25:42.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000f8UAzAAM
Lat Location
(32.93024688725682000,-96.70902594352728000)
City Council District
10
25-00193696
Service Request Number: 25-00193696 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-04-29T06:55:09.000
Service Request Number
25-00193696
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-04-29T06:55:09.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-05-01T18:59:00.000
Update Date
2025-05-01T19:22:14.000
Closed Date
2025-05-01T19:22:07.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000f7FfUAAU
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
25-00191026
Service Request Number: 25-00191026 • Address: 10232 CIMMARON TRL, DALLAS, TX, 75243 • Created Date: 2025-04-27T16:19:27.000
Service Request Number
25-00191026
Address
10232 CIMMARON TRL, DALLAS, TX, 75243
Created Date
2025-04-27T16:19:27.000
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-04-28T18:59:00.000
Update Date
2025-05-17T23:02:29.000
Closed Date
2025-05-17T23:02:29.000
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000etYusAAE
Lat Location
(32.92660850257147600,-96.70797456027219000)
City Council District
10
25-00190946
Service Request Number: 25-00190946 • Address: 10232 CIMMARON TRL, DALLAS, TX, 75243 • Created Date: 2025-04-27T14:51:41.000
Service Request Number
25-00190946
Address
10232 CIMMARON TRL, DALLAS, TX, 75243
Created Date
2025-04-27T14:51:41.000
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2025-04-29T23:59:00.000
Update Date
2025-05-17T23:02:17.000
Closed Date
2025-05-17T23:02:17.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000etMSHAA2
Lat Location
(32.92660850257147600,-96.70797456027219000)
City Council District
10
25-00190535
Service Request Number: 25-00190535 • Address: 10120 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2025-04-27T09:16:00.000
Service Request Number
25-00190535
Address
10120 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2025-04-27T09:16:00.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-05-06T14:23:27.000
Closed Date
2025-05-06T14:23:27.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000es7zyAAA
Lat Location
(32.92993898295248600,-96.71053015806751000)
City Council District
10
25-00190472
Service Request Number: 25-00190472 • Address: PANTHER RIDGE TRL & WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-04-27T07:43:40.000
Service Request Number
25-00190472
Address
PANTHER RIDGE TRL & WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-04-27T07:43:40.000
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-04-30T23:59:00.000
Update Date
2025-04-27T07:52:33.000
Closed Date
2025-04-27T07:52:33.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000ertk8AAA
Lat Location
(32.92928941594122000,-96.70922430418167000)
City Council District
10
25-00189894
Service Request Number: 25-00189894 • Address: 12700 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-04-26T13:48:05.000
Service Request Number
25-00189894
Address
12700 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-04-26T13:48:05.000
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-04-29T23:59:00.000
Update Date
2025-04-26T14:24:56.000
Closed Date
2025-04-26T14:24:56.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000eoqysAAA
Lat Location
(32.92028928476109000,-96.70774816670469000)
City Council District
10
25-00189619
Service Request Number: 25-00189619 • Address: 12906 JASONCREST TRL, DALLAS, TX, 75243 • Created Date: 2025-04-26T09:51:04.000
Service Request Number
25-00189619
Address
12906 JASONCREST TRL, DALLAS, TX, 75243
Created Date
2025-04-26T09:51:04.000
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-04-29T23:59:00.000
Update Date
2025-04-26T11:00:38.000
Closed Date
2025-04-26T11:00:05.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000eobQLAAY
Lat Location
(32.92408123570524000,-96.71106605537203000)
City Council District
10
25-00189173
Service Request Number: 25-00189173 • Address: 10117 MORGAN MEADOW LN, DALLAS, TX, 75243 • Created Date: 2025-04-25T18:28:04.000
Service Request Number
25-00189173
Address
10117 MORGAN MEADOW LN, DALLAS, TX, 75243
Created Date
2025-04-25T18:28:04.000
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - TPW
Status
Closed
Outcome
Work Could not be Completed
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2025-04-26T18:59:00.000
Update Date
2025-04-25T18:34:57.000
Closed Date
2025-04-25T18:34:41.000
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000emAfZAAU
Lat Location
(32.92152714706907000,-96.71056311272558000)
City Council District
10
25-00189355
Service Request Number: 25-00189355 • Address: 10116 MORGAN MEADOW LN, DALLAS, TX, 75243 • Created Date: 2025-04-25T15:36:38.000
Service Request Number
25-00189355
Address
10116 MORGAN MEADOW LN, DALLAS, TX, 75243
Created Date
2025-04-25T15:36:38.000
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - TPW
Status
Closed (Transferred)
Outcome
Request Transferred
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2025-04-26T23:59:00.000
Update Date
2025-04-25T22:39:27.000
Closed Date
2025-04-25T22:39:26.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000emsIbAAI
Lat Location
(32.92125230779813400,-96.71056794811282000)
City Council District
10
25-00186894
Service Request Number: 25-00186894 • Address: 10105 CIMMARON TRL, DALLAS, TX, 75243 • Created Date: 2025-04-24T17:13:34.000
Service Request Number
25-00186894
Address
10105 CIMMARON TRL, DALLAS, TX, 75243
Created Date
2025-04-24T17:13:34.000
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Status
Closed
Outcome
Work Could not be Completed
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-04-25T18:59:00.000
Update Date
2025-04-24T17:20:04.000
Closed Date
2025-04-24T17:19:39.000
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000ebBzxAAE
Lat Location
(32.92689022188571000,-96.71135344426727000)
City Council District
10
25-00182757
Service Request Number: 25-00182757 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-04-22T19:33:25.000
Service Request Number
25-00182757
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-04-22T19:33:25.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-04-25T18:59:00.000
Update Date
2025-04-23T11:05:56.000
Closed Date
2025-04-23T11:05:53.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000eF1G6AAK
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
25-00178424
Service Request Number: 25-00178424 • Address: 10136 CHISHOLM TRL, DALLAS, TX, 75243 • Created Date: 2025-04-21T07:57:07.000
Service Request Number
25-00178424
Address
10136 CHISHOLM TRL, DALLAS, TX, 75243
Created Date
2025-04-21T07:57:07.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-04-24T11:09:22.000
Closed Date
2025-04-24T11:09:21.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000dvhhhAAA
Lat Location
(32.92577852422071000,-96.71058451692474000)
City Council District
10
25-00178369
Service Request Number: 25-00178369 • Address: 13207 DEER RUN TRL, DALLAS, TX, 75243 • Created Date: 2025-04-21T07:28:38.000
Service Request Number
25-00178369
Address
13207 DEER RUN TRL, DALLAS, TX, 75243
Created Date
2025-04-21T07:28:38.000
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-05-05T23:59:00.000
Update Date
2025-04-24T15:51:33.000
Closed Date
2025-04-24T15:51:09.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000dvBYAAA2
Lat Location
(32.92801621491834000,-96.70633311527673000)
City Council District
10
25-00177791
Service Request Number: 25-00177791 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-04-20T12:05:33.000
Service Request Number
25-00177791
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-04-20T12:05:33.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-04-22T18:59:00.000
Update Date
2025-04-21T10:38:28.000
Closed Date
2025-04-21T10:38:25.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000dsMBZAA2
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
25-00177459
Service Request Number: 25-00177459 • Address: 10117 MORGAN MEADOW LN, DALLAS, TX, 75243 • Created Date: 2025-04-19T20:52:42.000
Service Request Number
25-00177459
Address
10117 MORGAN MEADOW LN, DALLAS, TX, 75243
Created Date
2025-04-19T20:52:42.000
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2025-04-21T18:59:00.000
Update Date
2025-04-22T12:46:49.000
Closed Date
2025-04-22T12:21:35.000
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000dqUbTAAU
Lat Location
(32.92152714706907000,-96.71056311272558000)
City Council District
10
25-00177210
Service Request Number: 25-00177210 • Address: 10200 CIMMARON TRL, DALLAS, TX, 75243 • Created Date: 2025-04-19T15:18:45.000
Service Request Number
25-00177210
Address
10200 CIMMARON TRL, DALLAS, TX, 75243
Created Date
2025-04-19T15:18:45.000
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Status
Closed
Outcome
Request Documented
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-05-02T23:59:00.000
Update Date
2025-05-26T15:21:59.000
Closed Date
2025-05-26T15:21:43.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000dpFD6AAM
Lat Location
(32.92661026367894000,-96.70880932930459000)
City Council District
10
25-00175062
Service Request Number: 25-00175062 • Address: 10110 CHISHOLM TRL, DALLAS, TX, 75243 • Created Date: 2025-04-18T09:08:10.000
Service Request Number
25-00175062
Address
10110 CHISHOLM TRL, DALLAS, TX, 75243
Created Date
2025-04-18T09:08:10.000
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-04-19T23:59:00.000
Update Date
2025-04-18T22:04:51.000
Closed Date
2025-04-18T22:04:51.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000dgVgrAAE
Lat Location
(32.92577952172078000,-96.71119140853746000)
City Council District
10
25-00173888
Service Request Number: 25-00173888 • Address: 12506 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-04-17T14:18:59.000
Service Request Number
25-00173888
Address
12506 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-04-17T14:18:59.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-04-29T11:47:46.000
Closed Date
2025-04-29T11:47:45.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000da8wfAAA
Lat Location
(32.91825836099746000,-96.70932888171356000)
City Council District
10
25-00172280
Service Request Number: 25-00172280 • Address: 10317 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-04-16T18:28:55.000
Service Request Number
25-00172280
Address
10317 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-04-16T18:28:55.000
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-04-30T23:59:00.000
Update Date
2025-04-24T15:23:42.000
Closed Date
2025-04-24T15:23:41.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000dS4jlAAC
Lat Location
(32.91792905895562000,-96.70760174058320000)
City Council District
10
25-00171360
Service Request Number: 25-00171360 • Address: 10205 CIMMARON TRL, DALLAS, TX, 75243 • Created Date: 2025-04-16T13:38:52.000
Service Request Number
25-00171360
Address
10205 CIMMARON TRL, DALLAS, TX, 75243
Created Date
2025-04-16T13:38:52.000
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-04-17T23:59:00.000
Update Date
2025-04-18T22:13:26.000
Closed Date
2025-04-18T22:13:25.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000dOfErAAK
Lat Location
(32.92688491233557400,-96.70870416882693000)
City Council District
10
25-00169878
Service Request Number: 25-00169878 • Address: 10202 SUNRIDGE TRL, DALLAS, TX, 75243 • Created Date: 2025-04-15T18:17:03.000
Service Request Number
25-00169878
Address
10202 SUNRIDGE TRL, DALLAS, TX, 75243
Created Date
2025-04-15T18:17:03.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-04-18T10:46:03.000
Closed Date
2025-04-18T10:46:03.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000dGBNgAAO
Lat Location
(32.92487014996659000,-96.70912923348375000)
City Council District
10
25-00169874
Service Request Number: 25-00169874 • Address: 10202 CIMMARON TRL, DALLAS, TX, 75243 • Created Date: 2025-04-15T18:14:43.000
Service Request Number
25-00169874
Address
10202 CIMMARON TRL, DALLAS, TX, 75243
Created Date
2025-04-15T18:14:43.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-04-18T10:57:25.000
Closed Date
2025-04-18T10:57:24.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000dGI7OAAW
Lat Location
(32.92661015377364000,-96.70875715623910000)
City Council District
10
25-00169870
Service Request Number: 25-00169870 • Address: 10109 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2025-04-15T18:12:31.000
Service Request Number
25-00169870
Address
10109 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2025-04-15T18:12:31.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
In Progress (Duplicate)
Ert Estimated Response Time
4 Business Days
Update Date
2025-04-15T18:12:37.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000dGnO5AAK
Lat Location
(32.92943403969382000,-96.71158339500344000)
City Council District
10
25-00169864
Service Request Number: 25-00169864 • Address: 10118 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2025-04-15T18:09:09.000
Service Request Number
25-00169864
Address
10118 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2025-04-15T18:09:09.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-04-18T11:17:46.000
Closed Date
2025-04-18T11:17:45.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000dGky5AAC
Lat Location
(32.92915860820955500,-96.71132568908786000)
City Council District
10
25-00169859
Service Request Number: 25-00169859 • Address: 10211 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2025-04-15T18:06:30.000
Service Request Number
25-00169859
Address
10211 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2025-04-15T18:06:30.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-04-19T11:22:19.000
Closed Date
2025-04-19T11:22:18.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000dG2M0AAK
Lat Location
(32.92942637837537000,-96.70888646614438000)
City Council District
10
25-00169852
Service Request Number: 25-00169852 • Address: 12616 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-04-15T18:01:16.000
Service Request Number
25-00169852
Address
12616 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-04-15T18:01:16.000
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2025-04-30T23:59:00.000
Update Date
2025-04-22T12:06:54.000
Closed Date
2025-04-22T12:06:32.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000dFmVjAAK
Lat Location
(32.92010906641853000,-96.70889590385507000)
City Council District
10
25-00169551
Service Request Number: 25-00169551 • Address: 10200 CIMMARON TRL, DALLAS, TX, 75243 • Created Date: 2025-04-15T15:50:07.000
Service Request Number
25-00169551
Address
10200 CIMMARON TRL, DALLAS, TX, 75243
Created Date
2025-04-15T15:50:07.000
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2025-04-17T23:59:00.000
Update Date
2025-04-23T08:54:12.000
Closed Date
2025-04-23T08:53:49.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000dFIFtAAO
Lat Location
(32.92661026367894000,-96.70880932930459000)
City Council District
10
25-00168196
Service Request Number: 25-00168196 • Address: 10114 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2025-04-15T08:13:27.000
Service Request Number
25-00168196
Address
10114 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2025-04-15T08:13:27.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-04-19T12:03:14.000
Closed Date
2025-04-19T11:17:22.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000d8bDdAAI
Lat Location
(32.92915883352960000,-96.71142910801270000)
City Council District
10
25-00166650
Service Request Number: 25-00166650 • Address: 10209 SUNRIDGE TRL, DALLAS, TX, 75243 • Created Date: 2025-04-14T12:07:39.000
Service Request Number
25-00166650
Address
10209 SUNRIDGE TRL, DALLAS, TX, 75243
Created Date
2025-04-14T12:07:39.000
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2025-04-16T23:59:00.000
Update Date
2025-04-15T14:15:21.000
Closed Date
2025-04-15T14:15:21.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000czrr7AAA
Lat Location
(32.92514428075155000,-96.70894712260868000)
City Council District
10
25-00166379
Service Request Number: 25-00166379 • Address: 12511 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-04-14T10:44:57.000
Service Request Number
25-00166379
Address
12511 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-04-14T10:44:57.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-04-16T18:59:00.000
Update Date
2025-04-14T22:01:56.000
Closed Date
2025-04-14T22:01:53.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000cy7AVAAY
Lat Location
(32.91852774608755000,-96.70809347648772000)
City Council District
10
25-00165707
Service Request Number: 25-00165707 • Address: 10107 DEERMONT TRL, DALLAS, TX, 75243 • Created Date: 2025-04-13T22:47:14.000
Service Request Number
25-00165707
Address
10107 DEERMONT TRL, DALLAS, TX, 75243
Created Date
2025-04-13T22:47:14.000
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2025-04-29T18:59:00.000
Update Date
2025-04-17T08:33:11.000
Closed Date
2025-04-17T08:32:52.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000cuRfaAAE
Lat Location
(32.92773431929056500,-96.71144193362609000)
City Council District
10
25-00165136
Service Request Number: 25-00165136 • Address: 10144 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2025-04-13T11:27:13.000
Service Request Number
25-00165136
Address
10144 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2025-04-13T11:27:13.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-04-22T12:28:06.000
Closed Date
2025-04-22T12:28:06.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000crzx9AAA
Lat Location
(32.92993535758408000,-96.70961680921056000)
City Council District
10
25-00164977
Service Request Number: 25-00164977 • Address: 12506 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-04-13T08:28:52.000
Service Request Number
25-00164977
Address
12506 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-04-13T08:28:52.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed (Duplicate)
Ert Estimated Response Time
4 Business Days
Update Date
2025-04-17T14:22:13.000
Closed Date
2025-04-17T14:22:13.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000crlCeAAI
Lat Location
(32.91825836099746000,-96.70932888171356000)
City Council District
10
25-00164971
Service Request Number: 25-00164971 • Address: 12607 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-04-13T08:18:11.000
Service Request Number
25-00164971
Address
12607 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-04-13T08:18:11.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-04-18T12:01:00.000
Closed Date
2025-04-18T12:00:59.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000creb5AAA
Lat Location
(32.91954580257184000,-96.70922927421198000)
City Council District
10
25-00164966
Service Request Number: 25-00164966 • Address: 12506 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-04-13T08:10:08.000
Service Request Number
25-00164966
Address
12506 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-04-13T08:10:08.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-04-22T12:09:32.000
Closed Date
2025-04-22T12:09:32.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000crkbXAAQ
Lat Location
(32.91825836099746000,-96.70932888171356000)
City Council District
10
25-00163970
Service Request Number: 25-00163970 • Address: 12929 JASONCREST TRL, DALLAS, TX, 75243 • Created Date: 2025-04-12T05:13:39.000
Service Request Number
25-00163970
Address
12929 JASONCREST TRL, DALLAS, TX, 75243
Created Date
2025-04-12T05:13:39.000
Department
Transportation and Public Works Department
Service Request Type
Sidewalk Replacement Program - TPW
Status
Closed
Outcome
Request Documented
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-04-25T23:59:00.000
Update Date
2025-04-14T13:37:42.000
Closed Date
2025-04-14T13:37:41.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000cnluLAAQ
Lat Location
(32.92441522417071600,-96.71143506858155000)
City Council District
10
25-00163224
Service Request Number: 25-00163224 • Address: 12929 JASONCREST TRL, DALLAS, TX, 75243 • Created Date: 2025-04-11T14:37:49.000
Service Request Number
25-00163224
Address
12929 JASONCREST TRL, DALLAS, TX, 75243
Created Date
2025-04-11T14:37:49.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-04-16T12:22:56.000
Closed Date
2025-04-16T12:22:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000ciiE0AAI
Lat Location
(32.92441522417071600,-96.71143506858155000)
City Council District
10
25-00163211
Service Request Number: 25-00163211 • Address: 12929 JASONCREST TRL, DALLAS, TX, 75243 • Created Date: 2025-04-11T14:34:42.000
Service Request Number
25-00163211
Address
12929 JASONCREST TRL, DALLAS, TX, 75243
Created Date
2025-04-11T14:34:42.000
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Status
Closed
Outcome
Work Could not be Completed
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-04-12T23:59:00.000
Update Date
2025-04-12T05:12:03.000
Closed Date
2025-04-12T05:12:02.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000cij6oAAA
Lat Location
(32.92441522417071600,-96.71143506858155000)
City Council District
10
25-00161417
Service Request Number: 25-00161417 • Address: 12929 JASONCREST TRL, DALLAS, TX, 75243 • Created Date: 2025-04-10T16:04:49.000
Service Request Number
25-00161417
Address
12929 JASONCREST TRL, DALLAS, TX, 75243
Created Date
2025-04-10T16:04:49.000
Department
Water Utilities
Service Request Type
Creek/Culvert Maintenance -DWU
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2025-07-08T23:59:00.000
Update Date
2025-06-25T06:54:29.000
Closed Date
2025-06-25T06:54:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000cZ5rpAAC
Lat Location
(32.92441522417071600,-96.71143506858155000)
City Council District
10
25-00160547
Service Request Number: 25-00160547 • Address: 10235 CIMMARON TRL, DALLAS, TX, 75243 • Created Date: 2025-04-10T10:46:21.000
Service Request Number
25-00160547
Address
10235 CIMMARON TRL, DALLAS, TX, 75243
Created Date
2025-04-10T10:46:21.000
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-04-13T23:59:00.000
Update Date
2025-04-10T10:58:56.000
Closed Date
2025-04-10T10:58:45.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000cUcZrAAK
Lat Location
(32.92688326080058000,-96.70792157043401000)
City Council District
10
25-00160140
Service Request Number: 25-00160140 • Address: 12506 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-04-10T08:58:23.000
Service Request Number
25-00160140
Address
12506 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-04-10T08:58:23.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-04-17T14:22:14.000
Closed Date
2025-04-17T14:22:12.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000cTO97AAG
Lat Location
(32.91825836099746000,-96.70932888171356000)
City Council District
10