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Operation Trinity's Trident 2020-2021

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset eaah-n7x2 16 fields
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Showing 50 real records
25-00159564
Service Request Number: 25-00159564 • Address: CIMMARON TRL & WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-04-09T18:18:50.000
Service Request Number
25-00159564
Address
CIMMARON TRL & WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-04-09T18:18:50.000
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2025-04-11T23:59:00.000
Update Date
2025-04-11T14:58:14.000
Closed Date
2025-04-11T14:58:14.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000cOlBEAA0
Lat Location
(32.92674776657151000,-96.70884151468574000)
City Council District
10
25-00158910
Service Request Number: 25-00158910 • Address: 12506 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-04-09T14:21:56.000
Service Request Number
25-00158910
Address
12506 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-04-09T14:21:56.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-04-14T15:13:22.000
Closed Date
2025-04-14T14:27:38.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000cLe9VAAS
Lat Location
(32.91825836099746000,-96.70932888171356000)
City Council District
10
25-00158885
Service Request Number: 25-00158885 • Address: 12525 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-04-09T14:17:00.000
Service Request Number
25-00158885
Address
12525 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-04-09T14:17:00.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-04-14T15:17:12.000
Closed Date
2025-04-14T14:31:32.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000cLVEHAA4
Lat Location
(32.91795905220842000,-96.70811757714769000)
City Council District
10
25-00158564
Service Request Number: 25-00158564 • Address: 12501 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-04-09T12:21:16.000
Service Request Number
25-00158564
Address
12501 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-04-09T12:21:16.000
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-04-23T23:59:00.000
Update Date
2025-04-11T18:11:10.000
Closed Date
2025-04-11T18:11:10.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000cL3Q1AAK
Lat Location
(32.91759346052858000,-96.70831425465296000)
City Council District
10
25-00155686
Service Request Number: 25-00155686 • Address: 12929 JASONCREST TRL, DALLAS, TX, 75243 • Created Date: 2025-04-08T09:32:55.000
Service Request Number
25-00155686
Address
12929 JASONCREST TRL, DALLAS, TX, 75243
Created Date
2025-04-08T09:32:55.000
Department
Transportation and Public Works Department
Service Request Type
Drainage Ditch Cleaning/Repairs - TPW
Status
Closed
Outcome
Work Not Completed
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2025-06-11T23:59:00.000
Update Date
2025-04-10T16:06:30.000
Closed Date
2025-04-10T16:06:30.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000c7PzuAAE
Lat Location
(32.92441522417071600,-96.71143506858155000)
City Council District
10
25-00155673
Service Request Number: 25-00155673 • Address: 13421 HEDGEAPPLE DR, DALLAS, TX, 75243 • Created Date: 2025-04-08T09:29:24.000
Service Request Number
25-00155673
Address
13421 HEDGEAPPLE DR, DALLAS, TX, 75243
Created Date
2025-04-08T09:29:24.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
In Progress
Ert Estimated Response Time
4 Business Days
Update Date
2025-04-11T10:27:35.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000c7rT8AAI
Lat Location
(32.93037521764748000,-96.71127392739095000)
City Council District
10
25-00155671
Service Request Number: 25-00155671 • Address: 12929 JASONCREST TRL, DALLAS, TX, 75243 • Created Date: 2025-04-08T09:29:07.000
Service Request Number
25-00155671
Address
12929 JASONCREST TRL, DALLAS, TX, 75243
Created Date
2025-04-08T09:29:07.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-05-13T13:41:30.000
Closed Date
2025-05-13T13:41:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000c7guIAAQ
Lat Location
(32.92441522417071600,-96.71143506858155000)
City Council District
10
25-00154075
Service Request Number: 25-00154075 • Address: 12700 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-04-07T12:31:03.000
Service Request Number
25-00154075
Address
12700 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-04-07T12:31:03.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-04-17T23:59:00.000
Update Date
2025-04-17T15:32:58.000
Closed Date
2025-04-17T15:32:39.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000byVV7AAM
Lat Location
(32.92028928476109000,-96.70774816670469000)
City Council District
10
25-00169182
Service Request Number: 25-00169182 • Address: 12700 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-04-07T12:31:03.000
Service Request Number
25-00169182
Address
12700 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-04-07T12:31:03.000
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Status
Closed (Transferred)
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-04-28T18:59:00.000
Update Date
2025-04-15T13:47:50.000
Closed Date
2025-04-15T13:47:47.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000dCwY3AAK
Lat Location
(32.92028928476109000,-96.70774816670469000)
City Council District
10
25-00153531
Service Request Number: 25-00153531 • Address: 10109 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2025-04-07T09:51:00.000
Service Request Number
25-00153531
Address
10109 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2025-04-07T09:51:00.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
In Progress
Ert Estimated Response Time
4 Business Days
Update Date
2025-04-10T12:21:13.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000bwo8qAAA
Lat Location
(32.92943403969382000,-96.71158339500344000)
City Council District
10
25-00147993
Service Request Number: 25-00147993 • Address: 12629 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-04-03T10:05:50.000
Service Request Number
25-00147993
Address
12629 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-04-03T10:05:50.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-04-07T18:59:00.000
Update Date
2025-04-03T20:31:02.000
Closed Date
2025-04-03T20:30:49.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000bUD0wAAG
Lat Location
(32.91995002451826500,-96.70807726766421000)
City Council District
10
25-00147451
Service Request Number: 25-00147451 • Address: WALNUT ST & WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-04-02T22:25:34.000
Service Request Number
25-00147451
Address
WALNUT ST & WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-04-02T22:25:34.000
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - TPW
Status
Closed
Outcome
Work Could not be Completed
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2025-04-03T23:59:00.000
Update Date
2025-04-03T10:53:05.000
Closed Date
2025-04-03T10:53:05.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000bRcblAAC
Lat Location
(32.91819918512929000,-96.70956918615707000)
City Council District
10
25-00147024
Service Request Number: 25-00147024 • Address: 10208 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2025-04-02T16:20:07.000
Service Request Number
25-00147024
Address
10208 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2025-04-02T16:20:07.000
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Status
Closed
Outcome
No Action Required
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-04-03T18:59:00.000
Update Date
2025-04-03T10:32:54.000
Closed Date
2025-04-03T10:11:51.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000bPHI5AAO
Lat Location
(32.92915159484660000,-96.70894800181684000)
City Council District
10
25-00144914
Service Request Number: 25-00144914 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-04-01T17:42:55.000
Service Request Number
25-00144914
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-04-01T17:42:55.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed (Duplicate)
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-04-03T18:59:00.000
Update Date
2025-04-03T13:27:44.000
Closed Date
2025-04-03T13:27:41.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000bDjWhAAK
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
25-00144886
Service Request Number: 25-00144886 • Address: 10109 BETTYWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-04-01T17:29:10.000
Service Request Number
25-00144886
Address
10109 BETTYWOOD LN, DALLAS, TX, 75243
Created Date
2025-04-01T17:29:10.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-04-06T00:29:09.000
Closed Date
2025-04-05T23:43:11.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000bEZztAAG
Lat Location
(32.92321600119383600,-96.71088145733013000)
City Council District
10
25-00145639
Service Request Number: 25-00145639 • Address: 10109 BETTYWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-04-01T17:29:10.000
Service Request Number
25-00145639
Address
10109 BETTYWOOD LN, DALLAS, TX, 75243
Created Date
2025-04-01T17:29:10.000
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Status
Closed (Transferred)
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-04-02T18:59:00.000
Update Date
2025-04-02T09:26:43.000
Closed Date
2025-04-02T09:26:40.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000bIf2hAAC
Lat Location
(32.92321600119383600,-96.71088145733013000)
City Council District
10
25-00142575
Service Request Number: 25-00142575 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-03-31T16:28:40.000
Service Request Number
25-00142575
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-03-31T16:28:40.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-04-02T18:59:00.000
Update Date
2025-04-03T13:27:42.000
Closed Date
2025-04-03T13:27:41.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000b2y9FAAQ
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
25-00139632
Service Request Number: 25-00139632 • Address: 10103 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-03-29T16:27:38.000
Service Request Number
25-00139632
Address
10103 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2025-03-29T16:27:38.000
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Status
Closed
Outcome
Referred to Dallas Water Utilities
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-03-31T18:59:00.000
Update Date
2025-03-31T08:17:14.000
Closed Date
2025-03-31T08:11:36.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000apxSnAAI
Lat Location
(32.91964041339396000,-96.71030686124120000)
City Council District
10
25-00138439
Service Request Number: 25-00138439 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-03-28T16:02:42.000
Service Request Number
25-00138439
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-03-28T16:02:42.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-04-01T18:59:00.000
Update Date
2025-03-28T18:58:57.000
Closed Date
2025-03-28T18:58:55.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000akKiAAAU
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
25-00137697
Service Request Number: 25-00137697 • Address: 10110 RITA RD, DALLAS, TX, 75243 • Created Date: 2025-03-28T11:57:49.000
Service Request Number
25-00137697
Address
10110 RITA RD, DALLAS, TX, 75243
Created Date
2025-03-28T11:57:49.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-04-01T18:59:00.000
Update Date
2025-03-28T19:00:39.000
Closed Date
2025-03-28T18:59:59.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000agmbPAAQ
Lat Location
(32.92210649628922400,-96.71075161510127000)
City Council District
10
25-00135357
Service Request Number: 25-00135357 • Address: 12710 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-03-27T11:42:12.000
Service Request Number
25-00135357
Address
12710 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-03-27T11:42:12.000
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - New - TPW
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
110 Business Days
Overall Service Request Due Date
2025-09-17T23:59:00.000
Update Date
2025-04-09T11:26:06.000
Closed Date
2025-04-09T11:25:51.000
Priority
MCC
Method Received Description
Email
Unique Key
500cs00000aW3vwAAC
Lat Location
(32.92044307380895400,-96.70774693159136000)
City Council District
10
25-00129667
Service Request Number: 25-00129667 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-03-24T17:04:32.000
Service Request Number
25-00129667
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-03-24T17:04:32.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-03-26T18:59:00.000
Update Date
2025-03-25T22:19:38.000
Closed Date
2025-03-25T22:19:38.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000a4iH4AAI
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
25-00123903
Service Request Number: 25-00123903 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-03-20T16:44:02.000
Service Request Number
25-00123903
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-03-20T16:44:02.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-03-24T18:59:00.000
Update Date
2025-03-21T20:21:41.000
Closed Date
2025-03-21T20:21:38.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000ZccwDAAR
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
25-00123576
Service Request Number: 25-00123576 • Address: 10105 CIMMARON TRL, DALLAS, TX, 75243 • Created Date: 2025-03-20T14:57:18.000
Service Request Number
25-00123576
Address
10105 CIMMARON TRL, DALLAS, TX, 75243
Created Date
2025-03-20T14:57:18.000
Department
Water Utilities
Service Request Type
Sewer Problems - DWU
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-04-03T18:59:00.000
Update Date
2025-03-24T10:34:01.000
Closed Date
2025-03-24T10:34:01.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000ZcFhuAAF
Lat Location
(32.92689022188571000,-96.71135344426727000)
City Council District
10
25-00122990
Service Request Number: 25-00122990 • Address: 12702 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-03-20T11:41:03.000
Service Request Number
25-00122990
Address
12702 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-03-20T11:41:03.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-03-24T18:59:00.000
Update Date
2025-03-20T14:16:04.000
Closed Date
2025-03-20T14:15:37.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000ZZiRrAAL
Lat Location
(32.92072176398499000,-96.70888841641568000)
City Council District
10
25-00121922
Service Request Number: 25-00121922 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-03-19T17:52:31.000
Service Request Number
25-00121922
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-03-19T17:52:31.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-03-21T18:59:00.000
Update Date
2025-03-19T23:32:56.000
Closed Date
2025-03-19T23:32:53.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000ZTdMqAAL
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
25-00117358
Service Request Number: 25-00117358 • Address: 13230 DEER RUN TRL, DALLAS, TX, 75243 • Created Date: 2025-03-17T16:19:09.000
Service Request Number
25-00117358
Address
13230 DEER RUN TRL, DALLAS, TX, 75243
Created Date
2025-03-17T16:19:09.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-08-15T11:44:26.000
Closed Date
2025-08-15T11:44:26.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Z7RXBAA3
Lat Location
(32.92890680094252000,-96.70600444566692000)
City Council District
10
25-00117187
Service Request Number: 25-00117187 • Address: 13315 DAYSTROM CT, DALLAS, TX, 75243 • Created Date: 2025-03-17T15:33:31.000
Service Request Number
25-00117187
Address
13315 DAYSTROM CT, DALLAS, TX, 75243
Created Date
2025-03-17T15:33:31.000
Department
Dallas Animal Services
Service Request Type
Animal Owner Surrender - DAS
Status
Closed
Overall Service Request Due Date
2025-03-18T23:59:00.000
Update Date
2025-03-17T15:33:51.000
Closed Date
2025-03-17T15:33:31.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Z6iomAAB
Lat Location
(32.93030313848305000,-96.71225771037493000)
City Council District
10
25-00116069
Service Request Number: 25-00116069 • Address: 12700 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-03-17T09:53:23.000
Service Request Number
25-00116069
Address
12700 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-03-17T09:53:23.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-03-19T23:59:00.000
Update Date
2025-03-18T14:31:57.000
Closed Date
2025-03-18T14:31:55.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Z1YrWAAV
Lat Location
(32.92028928476109000,-96.70774816670469000)
City Council District
10
25-00115306
Service Request Number: 25-00115306 • Address: 12700 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-03-16T16:37:11.000
Service Request Number
25-00115306
Address
12700 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-03-16T16:37:11.000
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Status
Closed
Outcome
No Action Required
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-03-17T18:59:00.000
Update Date
2025-03-18T09:01:49.000
Closed Date
2025-03-18T08:37:34.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000YwmS6AAJ
Lat Location
(32.92028928476109000,-96.70774816670469000)
City Council District
10
25-00114210
Service Request Number: 25-00114210 • Address: 10116 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-03-15T09:30:30.000
Service Request Number
25-00114210
Address
10116 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2025-03-15T09:30:30.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-03-18T18:59:00.000
Update Date
2025-03-16T13:14:56.000
Closed Date
2025-03-16T13:14:53.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000YrE9JAAV
Lat Location
(32.91885459067741000,-96.70955961824515000)
City Council District
10
25-00114181
Service Request Number: 25-00114181 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-03-15T08:55:46.000
Service Request Number
25-00114181
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-03-15T08:55:46.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-03-18T18:59:00.000
Update Date
2025-03-15T14:03:21.000
Closed Date
2025-03-15T14:03:14.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Yr1buAAB
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
25-00113260
Service Request Number: 25-00113260 • Address: 13015 JASONCREST TRL, DALLAS, TX, 75243 • Created Date: 2025-03-14T14:22:52.000
Service Request Number
25-00113260
Address
13015 JASONCREST TRL, DALLAS, TX, 75243
Created Date
2025-03-14T14:22:52.000
Department
Transportation and Public Works Department
Service Request Type
Drainage Ditch Cleaning/Repairs - TPW
Status
Closed
Outcome
Work Not Completed
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2025-05-16T23:59:00.000
Update Date
2025-03-20T13:39:01.000
Closed Date
2025-03-20T13:39:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Yl1nCAAR
Lat Location
(32.92620449420202500,-96.71165058238647000)
City Council District
10
25-00110368
Service Request Number: 25-00110368 • Address: 10331 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-03-13T09:20:45.000
Service Request Number
25-00110368
Address
10331 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-03-13T09:20:45.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-03-13T17:55:04.000
Closed Date
2025-03-13T17:09:33.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000YWAYZAA5
Lat Location
(32.91784206315642000,-96.70737868538636000)
City Council District
10
25-00107846
Service Request Number: 25-00107846 • Address: 12700 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-03-11T22:12:13.000
Service Request Number
25-00107846
Address
12700 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-03-11T22:12:13.000
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-04-02T18:59:00.000
Update Date
2025-03-20T10:29:08.000
Closed Date
2025-03-20T10:29:07.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000YHrtxAAD
Lat Location
(32.92028928476109000,-96.70774816670469000)
City Council District
10
25-00107803
Service Request Number: 25-00107803 • Address: 10202 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2025-03-11T20:54:43.000
Service Request Number
25-00107803
Address
10202 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2025-03-11T20:54:43.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-03-13T15:58:59.000
Closed Date
2025-03-13T15:58:58.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000YHXnCAAX
Lat Location
(32.92993347301117000,-96.70905666947685000)
City Council District
10
25-00107801
Service Request Number: 25-00107801 • Address: 10208 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2025-03-11T20:53:51.000
Service Request Number
25-00107801
Address
10208 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2025-03-11T20:53:51.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-03-13T16:04:18.000
Closed Date
2025-03-13T16:04:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000YHUkVAAX
Lat Location
(32.92993381287083600,-96.70871373165478000)
City Council District
10
25-00107799
Service Request Number: 25-00107799 • Address: 13401 BELMARK CIR, DALLAS, TX, 75243 • Created Date: 2025-03-11T20:52:31.000
Service Request Number
25-00107799
Address
13401 BELMARK CIR, DALLAS, TX, 75243
Created Date
2025-03-11T20:52:31.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-03-13T16:15:30.000
Closed Date
2025-03-13T16:15:30.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000YHXlZAAX
Lat Location
(32.93009996144860500,-96.70834730961640000)
City Council District
10
25-00107677
Service Request Number: 25-00107677 • Address: 13414 BAYARD CIR, DALLAS, TX, 75243 • Created Date: 2025-03-11T18:52:15.000
Service Request Number
25-00107677
Address
13414 BAYARD CIR, DALLAS, TX, 75243
Created Date
2025-03-11T18:52:15.000
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-03-12T18:59:00.000
Update Date
2025-03-12T12:40:27.000
Closed Date
2025-03-12T12:40:27.000
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000YGxTZAA1
Lat Location
(32.93018925491862000,-96.70998353621655000)
City Council District
10
25-00106691
Service Request Number: 25-00106691 • Address: 12700 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-03-11T11:57:46.000
Service Request Number
25-00106691
Address
12700 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-03-11T11:57:46.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-03-13T18:59:00.000
Update Date
2025-03-11T12:52:57.000
Closed Date
2025-03-11T12:52:56.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000YBjKnAAL
Lat Location
(32.92028928476109000,-96.70774816670469000)
City Council District
10
25-00106623
Service Request Number: 25-00106623 • Address: 10227 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2025-03-11T11:34:37.000
Service Request Number
25-00106623
Address
10227 LAWLER RD, DALLAS, TX, 75243
Created Date
2025-03-11T11:34:37.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-04-07T17:43:12.000
Closed Date
2025-04-07T16:57:28.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000YBO0DAAX
Lat Location
(32.92428752690488000,-96.70814236394507000)
City Council District
10
25-00101167
Service Request Number: 25-00101167 • Address: 13402 BELMARK CIR, DALLAS, TX, 75243 • Created Date: 2025-03-07T13:46:48.000
Service Request Number
25-00101167
Address
13402 BELMARK CIR, DALLAS, TX, 75243
Created Date
2025-03-07T13:46:48.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-03-11T21:29:17.000
Closed Date
2025-03-11T20:43:37.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000XgkbJAAR
Lat Location
(32.93011074564100000,-96.70802130188432000)
City Council District
10
25-00098186
Service Request Number: 25-00098186 • Address: 10139 BETTYWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-03-06T10:22:57.000
Service Request Number
25-00098186
Address
10139 BETTYWOOD LN, DALLAS, TX, 75243
Created Date
2025-03-06T10:22:57.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-03-14T16:56:19.000
Closed Date
2025-03-14T16:10:48.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000XSYN8AAP
Lat Location
(32.92320972258022500,-96.71027790332332000)
City Council District
10
25-00097485
Service Request Number: 25-00097485 • Address: 10300 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2025-03-05T19:23:00.000
Service Request Number
25-00097485
Address
10300 LAWLER RD, DALLAS, TX, 75243
Created Date
2025-03-05T19:23:00.000
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Status
Closed
Outcome
No Action Required
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-03-07T18:59:00.000
Update Date
2025-03-06T18:23:41.000
Closed Date
2025-03-06T18:23:40.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000XOO2zAAH
Lat Location
(32.92400706106687400,-96.70571993808090000)
City Council District
10
25-00097274
Service Request Number: 25-00097274 • Address: 10399 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-03-05T17:42:02.000
Service Request Number
25-00097274
Address
10399 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-03-05T17:42:02.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-03-06T15:11:09.000
Closed Date
2025-03-06T14:24:54.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000XN48CAAT
Lat Location
(32.91754948879948000,-96.70628622878617000)
City Council District
10
25-00095411
Service Request Number: 25-00095411 • Address: WALNUT ST & WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-03-05T08:06:13.000
Service Request Number
25-00095411
Address
WALNUT ST & WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-03-05T08:06:13.000
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Status
Closed
Outcome
No Action Required
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-03-11T23:59:00.000
Update Date
2025-03-18T09:47:22.000
Closed Date
2025-03-18T09:47:22.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000XFmPVAA1
Lat Location
(32.91819918512929000,-96.70956918615707000)
City Council District
10
25-00094809
Service Request Number: 25-00094809 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-03-04T17:31:51.000
Service Request Number
25-00094809
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-03-04T17:31:51.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed (Duplicate)
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-03-06T18:59:00.000
Update Date
2025-03-05T14:45:44.000
Closed Date
2025-03-05T14:45:40.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000XB1AkAAL
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
25-00094808
Service Request Number: 25-00094808 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-03-04T17:31:43.000
Service Request Number
25-00094808
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-03-04T17:31:43.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-03-06T18:59:00.000
Update Date
2025-03-05T14:45:42.000
Closed Date
2025-03-05T14:45:40.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000XBSE6AAP
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
25-00093675
Service Request Number: 25-00093675 • Address: WALNUT ST & WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-03-04T12:24:08.000
Service Request Number
25-00093675
Address
WALNUT ST & WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-03-04T12:24:08.000
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-03-10T23:59:00.000
Update Date
2025-03-18T08:30:25.000
Closed Date
2025-03-18T08:30:25.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000X6ayhAAB
Lat Location
(32.91819918512929000,-96.70956918615707000)
City Council District
10
25-00092795
Service Request Number: 25-00092795 • Address: 12501 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-03-04T07:39:40.000
Service Request Number
25-00092795
Address
12501 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-03-04T07:39:40.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-03-06T18:59:00.000
Update Date
2025-03-04T13:29:45.000
Closed Date
2025-03-04T13:29:44.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000X33PmAAJ
Lat Location
(32.91759346052858000,-96.70831425465296000)
City Council District
10
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