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Operation Trinity's Trident 2020-2021

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset eaah-n7x2 16 fields
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Dataset fields
Showing 50 real records
25-00090081
Service Request Number: 25-00090081 • Address: 12702 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-03-02T11:12:58.000
Service Request Number
25-00090081
Address
12702 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-03-02T11:12:58.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-03-04T18:59:00.000
Update Date
2025-03-02T16:21:55.000
Closed Date
2025-03-02T16:21:53.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Wnxu9AAB
Lat Location
(32.92072176398499000,-96.70888841641568000)
City Council District
10
25-00089550
Service Request Number: 25-00089550 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-03-01T16:02:00.000
Service Request Number
25-00089550
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-03-01T16:02:00.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed (Duplicate)
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-03-04T18:59:00.000
Update Date
2025-03-02T17:55:26.000
Closed Date
2025-03-02T17:55:23.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000WkHeaAAF
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
25-00089548
Service Request Number: 25-00089548 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-03-01T16:00:50.000
Service Request Number
25-00089548
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-03-01T16:00:50.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-03-04T18:59:00.000
Update Date
2025-03-02T17:55:26.000
Closed Date
2025-03-02T17:55:22.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Wkd0kAAB
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
25-00085647
Service Request Number: 25-00085647 • Address: 12511 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-02-27T12:32:19.000
Service Request Number
25-00085647
Address
12511 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-02-27T12:32:19.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-03-03T18:59:00.000
Update Date
2025-02-28T14:55:13.000
Closed Date
2025-02-28T14:55:13.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000WQ1irAAD
Lat Location
(32.91852774608755000,-96.70809347648772000)
City Council District
10
25-00084558
Service Request Number: 25-00084558 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-02-26T19:00:13.000
Service Request Number
25-00084558
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-02-26T19:00:13.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed (Duplicate)
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-03-03T18:59:00.000
Update Date
2025-02-27T00:26:59.000
Closed Date
2025-02-27T00:26:59.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000WJizBAAT
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
25-00084548
Service Request Number: 25-00084548 • Address: 10105 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2025-02-26T18:53:27.000
Service Request Number
25-00084548
Address
10105 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2025-02-26T18:53:27.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-02-28T18:59:00.000
Update Date
2025-02-27T07:05:15.000
Closed Date
2025-02-27T07:05:15.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000WJTn5AAH
Lat Location
(32.92943426479989500,-96.71168681425044000)
City Council District
10
25-00084546
Service Request Number: 25-00084546 • Address: 13401 HEDGEAPPLE DR, DALLAS, TX, 75243 • Created Date: 2025-02-26T18:51:46.000
Service Request Number
25-00084546
Address
13401 HEDGEAPPLE DR, DALLAS, TX, 75243
Created Date
2025-02-26T18:51:46.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-02-28T18:59:00.000
Update Date
2025-02-27T07:33:55.000
Closed Date
2025-02-27T07:33:54.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000WJlgjAAD
Lat Location
(32.93013726670915000,-96.71127054452140000)
City Council District
10
25-00084543
Service Request Number: 25-00084543 • Address: 12928 JENNIFER PL, DALLAS, TX, 75243 • Created Date: 2025-02-26T18:49:32.000
Service Request Number
25-00084543
Address
12928 JENNIFER PL, DALLAS, TX, 75243
Created Date
2025-02-26T18:49:32.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-02-28T18:59:00.000
Update Date
2025-02-27T07:33:14.000
Closed Date
2025-02-27T07:30:04.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000WJkUXAA1
Lat Location
(32.92427729671037000,-96.71003735684780000)
City Council District
10
25-00084541
Service Request Number: 25-00084541 • Address: 10239 ECHO RIDGE CT, DALLAS, TX, 75243 • Created Date: 2025-02-26T18:48:01.000
Service Request Number
25-00084541
Address
10239 ECHO RIDGE CT, DALLAS, TX, 75243
Created Date
2025-02-26T18:48:01.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-02-28T18:59:00.000
Update Date
2025-02-26T23:48:52.000
Closed Date
2025-02-26T23:48:52.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000WJNkuAAH
Lat Location
(32.92857456459413000,-96.70833620460496000)
City Council District
10
25-00084537
Service Request Number: 25-00084537 • Address: 10128 BRENTRIDGE CT, DALLAS, TX, 75243 • Created Date: 2025-02-26T18:46:24.000
Service Request Number
25-00084537
Address
10128 BRENTRIDGE CT, DALLAS, TX, 75243
Created Date
2025-02-26T18:46:24.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-02-28T18:59:00.000
Update Date
2025-02-27T07:25:52.000
Closed Date
2025-02-27T07:25:52.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000WJi9NAAT
Lat Location
(32.92830507049794000,-96.71129883548919000)
City Council District
10
25-00084533
Service Request Number: 25-00084533 • Address: 10205 CHISHOLM TRL, DALLAS, TX, 75243 • Created Date: 2025-02-26T18:44:21.000
Service Request Number
25-00084533
Address
10205 CHISHOLM TRL, DALLAS, TX, 75243
Created Date
2025-02-26T18:44:21.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-02-28T18:59:00.000
Update Date
2025-02-26T23:38:43.000
Closed Date
2025-02-26T23:38:43.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000WJETAAA5
Lat Location
(32.92603203653191000,-96.70898298412801000)
City Council District
10
25-00084530
Service Request Number: 25-00084530 • Address: 10206 ECHO RIDGE CT, DALLAS, TX, 75243 • Created Date: 2025-02-26T18:42:12.000
Service Request Number
25-00084530
Address
10206 ECHO RIDGE CT, DALLAS, TX, 75243
Created Date
2025-02-26T18:42:12.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-02-28T18:59:00.000
Update Date
2025-02-26T23:22:02.000
Closed Date
2025-02-26T23:22:02.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000WIwBEAA1
Lat Location
(32.92829411728849500,-96.70894774558126000)
City Council District
10
25-00084524
Service Request Number: 25-00084524 • Address: 10106 RITA RD, DALLAS, TX, 75243 • Created Date: 2025-02-26T18:39:52.000
Service Request Number
25-00084524
Address
10106 RITA RD, DALLAS, TX, 75243
Created Date
2025-02-26T18:39:52.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-02-28T18:59:00.000
Update Date
2025-02-26T23:30:39.000
Closed Date
2025-02-26T23:30:39.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000WJCnsAAH
Lat Location
(32.92210712690295000,-96.71082797513114000)
City Council District
10
25-00082372
Service Request Number: 25-00082372 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-02-25T17:39:01.000
Service Request Number
25-00082372
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-02-25T17:39:01.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-02-27T18:59:00.000
Update Date
2025-02-27T00:27:00.000
Closed Date
2025-02-27T00:26:59.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000W6XdDAAV
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
25-00080778
Service Request Number: 25-00080778 • Address: 12741 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-02-25T09:46:41.000
Service Request Number
25-00080778
Address
12741 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-02-25T09:46:41.000
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-03-11T23:59:00.000
Update Date
2025-02-27T16:05:44.000
Closed Date
2025-02-27T16:05:43.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000W03oIAAR
Lat Location
(32.92090630234341000,-96.70806912219864000)
City Council District
10
25-00075117
Service Request Number: 25-00075117 • Address: WALNUT ST & HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-02-21T08:01:15.000
Service Request Number
25-00075117
Address
WALNUT ST & HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-02-21T08:01:15.000
Department
Transportation and Public Works Department
Service Request Type
Snow/Ice Sanding - Hazardous - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-02-25T00:59:00.000
Update Date
2025-02-21T14:54:48.000
Closed Date
2025-02-21T14:54:47.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000VV2jdAAD
Lat Location
(32.91749615617322000,-96.70819465541419000)
City Council District
10
25-00069115
Service Request Number: 25-00069115 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-02-17T10:53:25.000
Service Request Number
25-00069115
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-02-17T10:53:25.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-02-19T18:59:00.000
Update Date
2025-02-17T13:57:53.000
Closed Date
2025-02-17T13:57:53.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000UuDNvAAN
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
25-00067255
Service Request Number: 25-00067255 • Address: 12920 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-02-14T17:38:11.000
Service Request Number
25-00067255
Address
12920 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-02-14T17:38:11.000
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Status
Closed
Outcome
No Action Required
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-05-13T23:59:00.000
Update Date
2025-06-18T11:54:09.000
Closed Date
2025-06-18T11:53:52.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Ugr3RAAR
Lat Location
(32.92465216592044000,-96.70895120235882000)
City Council District
10
25-00069978
Service Request Number: 25-00069978 • Address: 12920 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-02-14T17:38:11.000
Service Request Number
25-00069978
Address
12920 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-02-14T17:38:11.000
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Status
Closed (Transferred)
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-02-28T18:59:00.000
Update Date
2025-02-18T07:17:46.000
Closed Date
2025-02-18T07:17:44.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000UzvcnAAB
Lat Location
(32.92465216592044000,-96.70895120235882000)
City Council District
10
25-00057865
Service Request Number: 25-00057865 • Address: 10144 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2025-02-09T15:58:34.000
Service Request Number
25-00057865
Address
10144 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2025-02-09T15:58:34.000
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-02-13T00:59:00.000
Update Date
2025-02-09T16:28:09.000
Closed Date
2025-02-09T16:28:09.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000Ttd85AAB
Lat Location
(32.92993535758408000,-96.70961680921056000)
City Council District
10
25-00057737
Service Request Number: 25-00057737 • Address: 12702 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-02-09T12:46:19.000
Service Request Number
25-00057737
Address
12702 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-02-09T12:46:19.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-02-11T18:59:00.000
Update Date
2025-02-09T14:48:59.000
Closed Date
2025-02-09T14:48:59.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000TsiOMAAZ
Lat Location
(32.92072176398499000,-96.70888841641568000)
City Council District
10
25-00056605
Service Request Number: 25-00056605 • Address: 10136 BETTYWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-02-08T00:17:46.000
Service Request Number
25-00056605
Address
10136 BETTYWOOD LN, DALLAS, TX, 75243
Created Date
2025-02-08T00:17:46.000
Department
Code Compliance
Service Request Type
Short Term/Vacation Rental Survey - CCS
Status
Closed
Overall Service Request Due Date
2025-02-10T18:59:00.000
Update Date
2025-02-08T00:17:51.000
Closed Date
2025-02-08T00:17:46.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000TmqmpAAB
Lat Location
(32.92293529269052000,-96.71032216070664000)
City Council District
10
25-00052037
Service Request Number: 25-00052037 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-02-05T16:46:01.000
Service Request Number
25-00052037
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-02-05T16:46:01.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed (Duplicate)
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-02-07T18:59:00.000
Update Date
2025-02-06T11:00:41.000
Closed Date
2025-02-06T11:00:40.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000TQYwbAAH
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
25-00050514
Service Request Number: 25-00050514 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-02-05T07:36:35.000
Service Request Number
25-00050514
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-02-05T07:36:35.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-02-07T18:59:00.000
Update Date
2025-02-06T11:00:41.000
Closed Date
2025-02-06T11:00:40.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000TJQcQAAX
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
25-00045935
Service Request Number: 25-00045935 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-02-02T16:15:34.000
Service Request Number
25-00045935
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-02-02T16:15:34.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-02-04T18:59:00.000
Update Date
2025-02-03T20:58:29.000
Closed Date
2025-02-03T20:58:26.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000SuYlFAAV
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
25-00045626
Service Request Number: 25-00045626 • Address: 13421 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-02-02T09:30:11.000
Service Request Number
25-00045626
Address
13421 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-02-02T09:30:11.000
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Status
Closed
Outcome
Work Could not be Completed
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-02-03T18:59:00.000
Update Date
2025-02-02T11:39:50.000
Closed Date
2025-02-02T11:39:37.000
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000St2PFAAZ
Lat Location
(32.93018677904087000,-96.70935759863735000)
City Council District
10
25-00044522
Service Request Number: 25-00044522 • Address: 13298 DEER RUN TRL, DALLAS, TX, 75243 • Created Date: 2025-01-31T19:42:07.000
Service Request Number
25-00044522
Address
13298 DEER RUN TRL, DALLAS, TX, 75243
Created Date
2025-01-31T19:42:07.000
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2025-02-03T18:59:00.000
Update Date
2025-02-05T15:13:11.000
Closed Date
2025-02-03T21:49:14.000
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000SmoGvAAJ
Lat Location
(32.92923906445776000,-96.70600290928826000)
City Council District
10
25-00044203
Service Request Number: 25-00044203 • Address: 10234 DEERMONT TRL, DALLAS, TX, 75243 • Created Date: 2025-01-31T16:40:44.000
Service Request Number
25-00044203
Address
10234 DEERMONT TRL, DALLAS, TX, 75243
Created Date
2025-01-31T16:40:44.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-02-19T12:26:16.000
Closed Date
2025-02-19T11:40:13.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000SkTN7AAN
Lat Location
(32.92744513467577000,-96.70790215477072000)
City Council District
10
25-00043906
Service Request Number: 25-00043906 • Address: 10102 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2025-01-31T15:00:43.000
Service Request Number
25-00043906
Address
10102 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2025-01-31T15:00:43.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-02-03T17:02:13.000
Closed Date
2025-02-03T16:16:34.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Sk0L7AAJ
Lat Location
(32.92995637861191000,-96.71110452713022000)
City Council District
10
25-00043602
Service Request Number: 25-00043602 • Address: 12876 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-01-31T13:04:03.000
Service Request Number
25-00043602
Address
12876 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-01-31T13:04:03.000
Department
Transportation and Public Works Department
Service Request Type
Lid Cover Broken/Missing - Hazardous - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-02-02T00:59:00.000
Update Date
2025-01-31T14:24:23.000
Closed Date
2025-01-31T14:24:22.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000SiIVmAAN
Lat Location
(32.92258884483890000,-96.70887572409820000)
City Council District
10
25-00043265
Service Request Number: 25-00043265 • Address: 10240 CIMMARON TRL, DALLAS, TX, 75243 • Created Date: 2025-01-31T11:02:06.000
Service Request Number
25-00043265
Address
10240 CIMMARON TRL, DALLAS, TX, 75243
Created Date
2025-01-31T11:02:06.000
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Status
Closed
Outcome
Request Documented
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-02-15T00:59:00.000
Update Date
2025-03-06T15:34:09.000
Closed Date
2025-03-06T15:34:09.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Sgb34AAB
Lat Location
(32.92660806142052400,-96.70776586801927000)
City Council District
10
25-00042951
Service Request Number: 25-00042951 • Address: 12511 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-01-31T08:48:36.000
Service Request Number
25-00042951
Address
12511 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-01-31T08:48:36.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed (Duplicate)
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-02-04T18:59:00.000
Update Date
2025-02-01T13:50:38.000
Closed Date
2025-02-01T13:50:35.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000SfOCkAAN
Lat Location
(32.91852774608755000,-96.70809347648772000)
City Council District
10
25-00042948
Service Request Number: 25-00042948 • Address: 12511 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-01-31T08:46:03.000
Service Request Number
25-00042948
Address
12511 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-01-31T08:46:03.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-02-04T18:59:00.000
Update Date
2025-02-01T13:50:36.000
Closed Date
2025-02-01T13:50:35.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000SercdAAB
Lat Location
(32.91852774608755000,-96.70809347648772000)
City Council District
10
25-00042639
Service Request Number: 25-00042639 • Address: 12509 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-01-30T19:35:45.000
Service Request Number
25-00042639
Address
12509 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-01-30T19:35:45.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-02-04T18:59:00.000
Update Date
2025-01-31T20:41:32.000
Closed Date
2025-01-31T20:41:29.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000SZhmjAAD
Lat Location
(32.91847396442173000,-96.70809393097630000)
City Council District
10
25-00040686
Service Request Number: 25-00040686 • Address: 12509 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-01-30T07:44:52.000
Service Request Number
25-00040686
Address
12509 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-01-30T07:44:52.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed (Duplicate)
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-02-03T18:59:00.000
Update Date
2025-01-30T18:51:01.000
Closed Date
2025-01-30T18:50:57.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000SRlh3AAD
Lat Location
(32.91847396442173000,-96.70809393097630000)
City Council District
10
25-00040285
Service Request Number: 25-00040285 • Address: 12509 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-01-29T18:03:30.000
Service Request Number
25-00040285
Address
12509 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-01-29T18:03:30.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-01-31T18:59:00.000
Update Date
2025-01-30T18:51:01.000
Closed Date
2025-01-30T18:50:56.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000SOoDGAA1
Lat Location
(32.91847396442173000,-96.70809393097630000)
City Council District
10
25-00038443
Service Request Number: 25-00038443 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-01-28T19:04:12.000
Service Request Number
25-00038443
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-01-28T19:04:12.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-01-31T18:59:00.000
Update Date
2025-01-28T23:15:58.000
Closed Date
2025-01-28T23:15:55.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000SFJGjAAP
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
25-00035436
Service Request Number: 25-00035436 • Address: 12999 JENNIFER PL, DALLAS, TX, 75243 • Created Date: 2025-01-27T14:10:04.000
Service Request Number
25-00035436
Address
12999 JENNIFER PL, DALLAS, TX, 75243
Created Date
2025-01-27T14:10:04.000
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-01-29T18:59:00.000
Update Date
2025-01-31T19:22:15.000
Closed Date
2025-01-31T10:45:12.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000S1NDmAAN
Lat Location
(32.92501560667220400,-96.71045336446144000)
City Council District
10
25-00033115
Service Request Number: 25-00033115 • Address: RITA RD & WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-01-25T06:39:44.000
Service Request Number
25-00033115
Address
RITA RD & WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-01-25T06:39:44.000
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Status
Closed
Outcome
No Action Required
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-04-18T23:59:00.000
Update Date
2025-01-28T09:57:12.000
Closed Date
2025-01-28T09:57:11.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000RoOsPAAV
Lat Location
(32.92222976949499000,-96.70903750724090000)
City Council District
10
25-00032843
Service Request Number: 25-00032843 • Address: RITA RD & WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-01-24T18:42:29.000
Service Request Number
25-00032843
Address
RITA RD & WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-01-24T18:42:29.000
Department
Transportation and Public Works Department
Service Request Type
Utility Cut/Hazardous - TPW
Status
Closed
Outcome
Work Not Completed
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-01-26T00:59:00.000
Update Date
2025-01-25T06:38:31.000
Closed Date
2025-01-25T06:38:30.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000RmbKHAAZ
Lat Location
(32.92222976949499000,-96.70903750724090000)
City Council District
10
25-00025612
Service Request Number: 25-00025612 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-01-20T14:31:27.000
Service Request Number
25-00025612
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-01-20T14:31:27.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-01-22T18:59:00.000
Update Date
2025-01-21T15:26:57.000
Closed Date
2025-01-21T15:26:56.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000R7Zj7AAF
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
25-00025610
Service Request Number: 25-00025610 • Address: 12601 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-01-20T14:30:09.000
Service Request Number
25-00025610
Address
12601 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-01-20T14:30:09.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-01-22T18:59:00.000
Update Date
2025-01-20T21:17:17.000
Closed Date
2025-01-20T21:17:16.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000R8E9VAAV
Lat Location
(32.91879825625073000,-96.70809109214025000)
City Council District
10
25-00024814
Service Request Number: 25-00024814 • Address: 10112 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-01-19T13:01:51.000
Service Request Number
25-00024814
Address
10112 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2025-01-19T13:01:51.000
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TPW
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-01-27T18:59:00.000
Update Date
2025-01-21T14:01:27.000
Closed Date
2025-01-21T14:01:27.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000R35ZtAAJ
Lat Location
(32.91903085276677000,-96.70985331039539000)
City Council District
10
25-00024755
Service Request Number: 25-00024755 • Address: 12705 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-01-19T11:22:25.000
Service Request Number
25-00024755
Address
12705 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-01-19T11:22:25.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-01-22T18:59:00.000
Update Date
2025-01-19T16:06:25.000
Closed Date
2025-01-19T16:06:24.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000R2j1VAAR
Lat Location
(32.92091085341785000,-96.70921237583484000)
City Council District
10
25-00023135
Service Request Number: 25-00023135 • Address: 13401 HEDGEAPPLE DR, DALLAS, TX, 75243 • Created Date: 2025-01-17T14:38:56.000
Service Request Number
25-00023135
Address
13401 HEDGEAPPLE DR, DALLAS, TX, 75243
Created Date
2025-01-17T14:38:56.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-01-22T18:59:00.000
Update Date
2025-01-17T15:08:41.000
Closed Date
2025-01-17T15:08:41.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000QtXXSAA3
Lat Location
(32.93013726670915000,-96.71127054452140000)
City Council District
10
25-00023130
Service Request Number: 25-00023130 • Address: 10105 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2025-01-17T14:37:28.000
Service Request Number
25-00023130
Address
10105 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2025-01-17T14:37:28.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-01-22T18:59:00.000
Update Date
2025-01-17T14:56:44.000
Closed Date
2025-01-17T14:56:44.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000QtWJfAAN
Lat Location
(32.92943426479989500,-96.71168681425044000)
City Council District
10
25-00019620
Service Request Number: 25-00019620 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-01-15T16:28:44.000
Service Request Number
25-00019620
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-01-15T16:28:44.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed (Duplicate)
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-01-17T18:59:00.000
Update Date
2025-01-17T22:50:10.000
Closed Date
2025-01-17T22:50:06.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000QaccUAAR
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
25-00019617
Service Request Number: 25-00019617 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-01-15T16:27:34.000
Service Request Number
25-00019617
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-01-15T16:27:34.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed (Duplicate)
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-01-17T18:59:00.000
Update Date
2025-01-17T22:50:10.000
Closed Date
2025-01-17T22:50:06.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000QbEmbAAF
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
25-00019616
Service Request Number: 25-00019616 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-01-15T16:26:30.000
Service Request Number
25-00019616
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-01-15T16:26:30.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-01-17T18:59:00.000
Update Date
2025-01-17T22:50:07.000
Closed Date
2025-01-17T22:50:05.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000QbDybAAF
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
25-00017693
Service Request Number: 25-00017693 • Address: 10326 CIMMARON TRL, DALLAS, TX, 75243 • Created Date: 2025-01-14T16:39:15.000
Service Request Number
25-00017693
Address
10326 CIMMARON TRL, DALLAS, TX, 75243
Created Date
2025-01-14T16:39:15.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-01-27T14:48:59.000
Closed Date
2025-01-27T14:48:59.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000QQpj3AAD
Lat Location
(32.92563055651851000,-96.70634823233124000)
City Council District
10
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