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Operation Trinity's Trident 2020-2021

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset eaah-n7x2 16 fields
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Dataset fields
Showing 50 real records
25-00015872
Service Request Number: 25-00015872 • Address: 12509 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-01-13T17:16:18.000
Service Request Number
25-00015872
Address
12509 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-01-13T17:16:18.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-01-15T18:59:00.000
Update Date
2025-01-13T21:46:15.000
Closed Date
2025-01-13T21:46:14.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000QFnKrAAL
Lat Location
(32.91847396442173000,-96.70809393097630000)
City Council District
10
25-00015285
Service Request Number: 25-00015285 • Address: 13422 BELMARK CIR, DALLAS, TX, 75243 • Created Date: 2025-01-13T13:42:15.000
Service Request Number
25-00015285
Address
13422 BELMARK CIR, DALLAS, TX, 75243
Created Date
2025-01-13T13:42:15.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-01-15T18:59:00.000
Update Date
2025-01-14T13:50:34.000
Closed Date
2025-01-14T13:50:33.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000QCZWAAA5
Lat Location
(32.93023279317651000,-96.70802055370174000)
City Council District
10
25-00015281
Service Request Number: 25-00015281 • Address: 10243 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2025-01-13T13:40:59.000
Service Request Number
25-00015281
Address
10243 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2025-01-13T13:40:59.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-01-15T18:59:00.000
Update Date
2025-01-14T15:28:14.000
Closed Date
2025-01-14T15:28:13.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000QDLNpAAP
Lat Location
(32.92942449884054000,-96.70790985237545000)
City Council District
10
25-00014946
Service Request Number: 25-00014946 • Address: 10262 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2025-01-13T11:51:39.000
Service Request Number
25-00014946
Address
10262 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2025-01-13T11:51:39.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-01-15T18:59:00.000
Update Date
2025-01-14T13:24:21.000
Closed Date
2025-01-14T13:24:20.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000QBBMAAA5
Lat Location
(32.92992592323775000,-96.70665139268517000)
City Council District
10
25-00014942
Service Request Number: 25-00014942 • Address: 10240 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2025-01-13T11:50:30.000
Service Request Number
25-00014942
Address
10240 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2025-01-13T11:50:30.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-01-15T18:59:00.000
Update Date
2025-01-14T12:56:07.000
Closed Date
2025-01-14T12:56:06.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000QBkyDAAT
Lat Location
(32.92992749355995000,-96.70748984329900000)
City Council District
10
25-00013577
Service Request Number: 25-00013577 • Address: 12631 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-01-11T19:16:00.000
Service Request Number
25-00013577
Address
12631 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-01-11T19:16:00.000
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-01-13T00:59:00.000
Update Date
2025-01-11T21:27:45.000
Closed Date
2025-01-11T21:27:45.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000Q2tMPAAZ
Lat Location
(32.92003229367408000,-96.70807628018787000)
City Council District
10
25-00012891
Service Request Number: 25-00012891 • Address: 12507 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-01-10T17:41:49.000
Service Request Number
25-00012891
Address
12507 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-01-10T17:41:49.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-01-14T18:59:00.000
Update Date
2025-01-11T14:28:59.000
Closed Date
2025-01-11T14:28:59.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Px4MDAAZ
Lat Location
(32.91789931348791500,-96.70813179066947000)
City Council District
10
25-00012886
Service Request Number: 25-00012886 • Address: 13402 BAYTHORNE DR, DALLAS, TX, 75243 • Created Date: 2025-01-10T17:35:30.000
Service Request Number
25-00012886
Address
13402 BAYTHORNE DR, DALLAS, TX, 75243
Created Date
2025-01-10T17:35:30.000
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Status
Closed
Outcome
Work Could not be Completed
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-01-12T00:59:00.000
Update Date
2025-01-10T20:41:19.000
Closed Date
2025-01-10T20:41:19.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000Pxf2lAAB
Lat Location
(32.93011144098973400,-96.70703476809366000)
City Council District
10
25-00011981
Service Request Number: 25-00011981 • Address: WALNUT ST & WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-01-09T13:24:57.000
Service Request Number
25-00011981
Address
WALNUT ST & WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-01-09T13:24:57.000
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - All Out - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-01-16T00:59:00.000
Update Date
2025-01-13T11:58:12.000
Closed Date
2025-01-13T11:58:11.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000PlvioAAB
Lat Location
(32.91819918512929000,-96.70956918615707000)
City Council District
10
25-00008923
Service Request Number: 25-00008923 • Address: 10109 BETTYWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-01-07T15:02:57.000
Service Request Number
25-00008923
Address
10109 BETTYWOOD LN, DALLAS, TX, 75243
Created Date
2025-01-07T15:02:57.000
Department
Transportation and Public Works Department
Service Request Type
Lid Cover Broken - Routine - TPW
Status
Closed
Outcome
Work Not Completed
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-01-22T18:59:00.000
Update Date
2025-01-15T14:14:31.000
Closed Date
2025-01-15T14:14:31.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000PTbCKAA1
Lat Location
(32.92321600119383600,-96.71088145733013000)
City Council District
10
25-00000193
Service Request Number: 25-00000193 • Address: 12501 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-01-01T11:58:55.000
Service Request Number
25-00000193
Address
12501 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-01-01T11:58:55.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed (Duplicate)
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-01-03T18:59:00.000
Update Date
2025-01-04T10:39:34.000
Closed Date
2025-01-04T10:39:31.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Ogi3eAAB
Lat Location
(32.91759346052858000,-96.70831425465296000)
City Council District
10
25-00000190
Service Request Number: 25-00000190 • Address: 12501 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-01-01T11:57:15.000
Service Request Number
25-00000190
Address
12501 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-01-01T11:57:15.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-01-03T18:59:00.000
Update Date
2025-01-04T10:39:32.000
Closed Date
2025-01-04T10:39:31.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000OgVfuAAF
Lat Location
(32.91759346052858000,-96.70831425465296000)
City Council District
10
24-00614991
Service Request Number: 24-00614991 • Address: 12500 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2024-12-31T18:23:52.000
Service Request Number
24-00614991
Address
12500 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2024-12-31T18:23:52.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-01-04T00:59:00.000
Update Date
2024-12-31T20:24:48.000
Closed Date
2024-12-31T20:24:47.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000OdBSQAA3
Lat Location
(32.91744513460117400,-96.70803988477351000)
City Council District
10
24-00613809
Service Request Number: 24-00613809 • Address: 12509 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2024-12-31T09:19:37.000
Service Request Number
24-00613809
Address
12509 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2024-12-31T09:19:37.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-01-03T18:59:00.000
Update Date
2025-01-01T10:52:15.000
Closed Date
2025-01-01T10:52:12.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000OYnrkAAD
Lat Location
(32.91847396442173000,-96.70809393097630000)
City Council District
10
24-00609028
Service Request Number: 24-00609028 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2024-12-27T12:26:00.000
Service Request Number
24-00609028
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2024-12-27T12:26:00.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-12-31T18:59:00.000
Update Date
2024-12-28T11:55:08.000
Closed Date
2024-12-28T11:55:05.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000OD58vAAD
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
24-00606754
Service Request Number: 24-00606754 • Address: 10115 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2024-12-25T13:10:31.000
Service Request Number
24-00606754
Address
10115 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2024-12-25T13:10:31.000
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-03-21T23:59:00.000
Update Date
2025-03-25T16:22:15.000
Closed Date
2025-03-25T16:22:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000O16DeAAJ
Lat Location
(32.92943370187374000,-96.71142826613392000)
City Council District
10
24-00606552
Service Request Number: 24-00606552 • Address: 10115 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2024-12-24T22:03:43.000
Service Request Number
24-00606552
Address
10115 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2024-12-24T22:03:43.000
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-12-26T18:59:00.000
Update Date
2024-12-25T13:09:48.000
Closed Date
2024-12-25T13:09:48.000
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000NyntVAAR
Lat Location
(32.92943370187374000,-96.71142826613392000)
City Council District
10
24-00605958
Service Request Number: 24-00605958 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2024-12-24T11:28:05.000
Service Request Number
24-00605958
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2024-12-24T11:28:05.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-12-27T18:59:00.000
Update Date
2024-12-24T16:00:52.000
Closed Date
2024-12-24T16:00:50.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000NvyokAAB
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
24-00604381
Service Request Number: 24-00604381 • Address: 12509 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2024-12-23T11:03:23.000
Service Request Number
24-00604381
Address
12509 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2024-12-23T11:03:23.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-12-26T18:59:00.000
Update Date
2024-12-24T15:54:00.000
Closed Date
2024-12-24T15:53:58.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000NobNJAAZ
Lat Location
(32.91847396442173000,-96.70809393097630000)
City Council District
10
24-00604367
Service Request Number: 24-00604367 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2024-12-23T10:59:13.000
Service Request Number
24-00604367
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2024-12-23T10:59:13.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed (Duplicate)
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-12-26T18:59:00.000
Update Date
2024-12-23T16:08:57.000
Closed Date
2024-12-23T16:08:52.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Nnq8NAAR
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
24-00604349
Service Request Number: 24-00604349 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2024-12-23T10:54:14.000
Service Request Number
24-00604349
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2024-12-23T10:54:14.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-12-26T18:59:00.000
Update Date
2024-12-23T16:08:57.000
Closed Date
2024-12-23T16:08:52.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000NnhujAAB
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
24-00602819
Service Request Number: 24-00602819 • Address: 12509 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2024-12-21T10:59:18.000
Service Request Number
24-00602819
Address
12509 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2024-12-21T10:59:18.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-12-24T18:59:00.000
Update Date
2024-12-21T13:33:01.000
Closed Date
2024-12-21T13:33:01.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000NfvDEAAZ
Lat Location
(32.91847396442173000,-96.70809393097630000)
City Council District
10
24-00602362
Service Request Number: 24-00602362 • Address: 13401 HEDGEAPPLE DR, DALLAS, TX, 75243 • Created Date: 2024-12-20T17:59:43.000
Service Request Number
24-00602362
Address
13401 HEDGEAPPLE DR, DALLAS, TX, 75243
Created Date
2024-12-20T17:59:43.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-12-24T18:59:00.000
Update Date
2024-12-23T12:19:05.000
Closed Date
2024-12-23T12:19:04.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Nd9asAAB
Lat Location
(32.93013726670915000,-96.71127054452140000)
City Council District
10
24-00602308
Service Request Number: 24-00602308 • Address: 10105 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2024-12-20T17:31:49.000
Service Request Number
24-00602308
Address
10105 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2024-12-20T17:31:49.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-12-24T18:59:00.000
Update Date
2024-12-23T12:15:46.000
Closed Date
2024-12-23T12:15:45.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Nczi0AAB
Lat Location
(32.92943426479989500,-96.71168681425044000)
City Council District
10
24-00601898
Service Request Number: 24-00601898 • Address: 13219 BRENTRIDGE DR, DALLAS, TX, 75243 • Created Date: 2024-12-20T14:10:29.000
Service Request Number
24-00601898
Address
13219 BRENTRIDGE DR, DALLAS, TX, 75243
Created Date
2024-12-20T14:10:29.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-12-21T21:20:34.000
Closed Date
2024-12-21T21:20:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000NbYrtAAF
Lat Location
(32.92804982647994000,-96.71186816000072000)
City Council District
10
24-00601602
Service Request Number: 24-00601602 • Address: 13303 BRENTRIDGE DR, DALLAS, TX, 75243 • Created Date: 2024-12-20T11:50:14.000
Service Request Number
24-00601602
Address
13303 BRENTRIDGE DR, DALLAS, TX, 75243
Created Date
2024-12-20T11:50:14.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-12-21T21:24:25.000
Closed Date
2024-12-21T21:24:24.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000Na8BVAAZ
Lat Location
(32.92855100167413000,-96.71193275515652000)
City Council District
10
24-00598828
Service Request Number: 24-00598828 • Address: 13201 BRENTRIDGE DR, DALLAS, TX, 75243 • Created Date: 2024-12-18T15:14:42.000
Service Request Number
24-00598828
Address
13201 BRENTRIDGE DR, DALLAS, TX, 75243
Created Date
2024-12-18T15:14:42.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-01-06T17:30:15.000
Closed Date
2025-01-06T16:44:31.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000NKSsZAAX
Lat Location
(32.92760162197312000,-96.71180710079310000)
City Council District
10
24-00598633
Service Request Number: 24-00598633 • Address: 13307 BRENTRIDGE DR, DALLAS, TX, 75243 • Created Date: 2024-12-18T14:03:59.000
Service Request Number
24-00598633
Address
13307 BRENTRIDGE DR, DALLAS, TX, 75243
Created Date
2024-12-18T14:03:59.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-12-20T12:34:12.000
Closed Date
2024-12-20T11:48:17.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000NKFGzAAP
Lat Location
(32.92874075709424000,-96.71195703622990000)
City Council District
10
24-00598168
Service Request Number: 24-00598168 • Address: 10315 CIMMARON TRL, DALLAS, TX, 75243 • Created Date: 2024-12-18T10:59:19.000
Service Request Number
24-00598168
Address
10315 CIMMARON TRL, DALLAS, TX, 75243
Created Date
2024-12-18T10:59:19.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-12-21T00:59:00.000
Update Date
2024-12-20T15:28:03.000
Closed Date
2024-12-20T15:28:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000NHLu7AAH
Lat Location
(32.92600313772622000,-96.70602018352652000)
City Council District
10
24-00597861
Service Request Number: 24-00597861 • Address: 12935 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2024-12-18T09:13:21.000
Service Request Number
24-00597861
Address
12935 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2024-12-18T09:13:21.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-12-20T18:59:00.000
Update Date
2024-12-20T14:08:27.000
Closed Date
2024-12-20T14:08:14.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000NGUg3AAH
Lat Location
(32.92522016302658000,-96.70938434600198000)
City Council District
10
24-00597494
Service Request Number: 24-00597494 • Address: 13308 DAYSTROM CT, DALLAS, TX, 75243 • Created Date: 2024-12-17T18:16:44.000
Service Request Number
24-00597494
Address
13308 DAYSTROM CT, DALLAS, TX, 75243
Created Date
2024-12-17T18:16:44.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-12-20T00:59:00.000
Update Date
2024-12-18T20:27:11.000
Closed Date
2024-12-18T20:27:10.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000NDEj6AAH
Lat Location
(32.93031167875174000,-96.71192887251532000)
City Council District
10
24-00597398
Service Request Number: 24-00597398 • Address: 10206 ECHO RIDGE CT, DALLAS, TX, 75243 • Created Date: 2024-12-17T17:35:41.000
Service Request Number
24-00597398
Address
10206 ECHO RIDGE CT, DALLAS, TX, 75243
Created Date
2024-12-17T17:35:41.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-12-19T18:59:00.000
Update Date
2024-12-17T18:29:02.000
Closed Date
2024-12-17T18:28:51.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000NCCY4AAP
Lat Location
(32.92829411728849500,-96.70894774558126000)
City Council District
10
24-00597392
Service Request Number: 24-00597392 • Address: 10106 RITA RD, DALLAS, TX, 75243 • Created Date: 2024-12-17T17:34:09.000
Service Request Number
24-00597392
Address
10106 RITA RD, DALLAS, TX, 75243
Created Date
2024-12-17T17:34:09.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-12-19T18:59:00.000
Update Date
2024-12-17T18:32:21.000
Closed Date
2024-12-17T18:32:00.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000ND9WTAA1
Lat Location
(32.92210712690295000,-96.71082797513114000)
City Council District
10
24-00597388
Service Request Number: 24-00597388 • Address: 10205 CHISHOLM TRL, DALLAS, TX, 75243 • Created Date: 2024-12-17T17:32:32.000
Service Request Number
24-00597388
Address
10205 CHISHOLM TRL, DALLAS, TX, 75243
Created Date
2024-12-17T17:32:32.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-12-19T18:59:00.000
Update Date
2024-12-17T18:46:19.000
Closed Date
2024-12-17T18:35:16.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000NCk1sAAD
Lat Location
(32.92603203653191000,-96.70898298412801000)
City Council District
10
24-00593913
Service Request Number: 24-00593913 • Address: 12501 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2024-12-15T22:38:45.000
Service Request Number
24-00593913
Address
12501 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2024-12-15T22:38:45.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-12-18T18:59:00.000
Update Date
2024-12-16T16:00:37.000
Closed Date
2024-12-16T16:00:34.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Mw7ioAAB
Lat Location
(32.91759346052858000,-96.70831425465296000)
City Council District
10
24-00593910
Service Request Number: 24-00593910 • Address: 10309 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2024-12-15T22:34:19.000
Service Request Number
24-00593910
Address
10309 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2024-12-15T22:34:19.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-12-18T18:59:00.000
Update Date
2024-12-16T16:00:01.000
Closed Date
2024-12-16T15:59:58.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Mw94gAAB
Lat Location
(32.91798076982036000,-96.70773879200960000)
City Council District
10
24-00593310
Service Request Number: 24-00593310 • Address: 12501 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2024-12-14T23:21:20.000
Service Request Number
24-00593310
Address
12501 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2024-12-14T23:21:20.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-12-17T18:59:00.000
Update Date
2024-12-15T16:30:56.000
Closed Date
2024-12-15T16:30:54.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000MsAoxAAF
Lat Location
(32.91759346052858000,-96.70831425465296000)
City Council District
10
24-00591905
Service Request Number: 24-00591905 • Address: 12529 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2024-12-13T14:00:20.000
Service Request Number
24-00591905
Address
12529 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2024-12-13T14:00:20.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-12-18T00:59:00.000
Update Date
2024-12-13T17:51:01.000
Closed Date
2024-12-13T17:50:58.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Mk8ApAAJ
Lat Location
(32.91798476512044400,-96.70811276559053000)
City Council District
10
24-00591421
Service Request Number: 24-00591421 • Address: 12509 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2024-12-13T10:11:53.000
Service Request Number
24-00591421
Address
12509 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2024-12-13T10:11:53.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-12-17T18:59:00.000
Update Date
2024-12-13T14:59:19.000
Closed Date
2024-12-13T14:59:15.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000MhpAiAAJ
Lat Location
(32.91847396442173000,-96.70809393097630000)
City Council District
10
24-00590813
Service Request Number: 24-00590813 • Address: 10323 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2024-12-12T17:09:20.000
Service Request Number
24-00590813
Address
10323 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2024-12-12T17:09:20.000
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Status
Closed
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-02-26T00:59:00.000
Update Date
2025-08-25T16:32:27.000
Closed Date
2025-08-25T16:32:26.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000MdV0tAAF
Lat Location
(32.91789177509070000,-96.70750614544521000)
City Council District
10
24-00590809
Service Request Number: 24-00590809 • Address: 10332 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2024-12-12T17:07:08.000
Service Request Number
24-00590809
Address
10332 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2024-12-12T17:07:08.000
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Status
Closed
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-02-26T00:59:00.000
Update Date
2025-02-05T15:42:03.000
Closed Date
2025-02-05T15:42:03.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000MdBbhAAF
Lat Location
(32.91758014817191500,-96.70748360224940000)
City Council District
10
24-00590130
Service Request Number: 24-00590130 • Address: 10316 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2024-12-12T13:06:10.000
Service Request Number
24-00590130
Address
10316 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2024-12-12T13:06:10.000
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Status
Closed
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-02-26T00:59:00.000
Update Date
2025-02-28T11:56:03.000
Closed Date
2025-02-28T11:56:03.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000MawLmAAJ
Lat Location
(32.91767957169814500,-96.70773852187432000)
City Council District
10
24-00590089
Service Request Number: 24-00590089 • Address: 10312 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2024-12-12T12:55:37.000
Service Request Number
24-00590089
Address
10312 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2024-12-12T12:55:37.000
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Status
Closed
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-02-26T00:59:00.000
Update Date
2025-03-19T16:10:14.000
Closed Date
2025-03-19T16:10:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000MaYT8AAN
Lat Location
(32.91770442749802000,-96.70780225186994000)
City Council District
10
24-00590083
Service Request Number: 24-00590083 • Address: 10310 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2024-12-12T12:53:56.000
Service Request Number
24-00590083
Address
10310 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2024-12-12T12:53:56.000
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Status
Closed
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-02-26T00:59:00.000
Update Date
2025-03-19T15:53:47.000
Closed Date
2025-03-19T15:53:47.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000ManojAAB
Lat Location
(32.91771685538568400,-96.70783411688116000)
City Council District
10
24-00590032
Service Request Number: 24-00590032 • Address: 10306 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2024-12-12T12:39:11.000
Service Request Number
24-00590032
Address
10306 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2024-12-12T12:39:11.000
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Status
Closed
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-02-26T00:59:00.000
Update Date
2025-04-21T10:40:22.000
Closed Date
2025-04-21T10:40:21.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000MacenAAB
Lat Location
(32.91773032292131500,-96.70787396597079000)
City Council District
10
24-00588585
Service Request Number: 24-00588585 • Address: 12717 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2024-12-11T15:59:25.000
Service Request Number
24-00588585
Address
12717 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2024-12-11T15:59:25.000
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-12-27T00:59:00.000
Update Date
2024-12-12T09:52:22.000
Closed Date
2024-12-12T09:52:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000MTvO1AAL
Lat Location
(32.92053720863667000,-96.70807208513682000)
City Council District
10
24-00585883
Service Request Number: 24-00585883 • Address: 13307 BRENTRIDGE DR, DALLAS, TX, 75243 • Created Date: 2024-12-10T11:05:37.000
Service Request Number
24-00585883
Address
13307 BRENTRIDGE DR, DALLAS, TX, 75243
Created Date
2024-12-10T11:05:37.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-12-13T12:52:07.000
Closed Date
2024-12-13T12:05:49.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000MGbgTAAT
Lat Location
(32.92874075709424000,-96.71195703622990000)
City Council District
10
24-00583830
Service Request Number: 24-00583830 • Address: 10331 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2024-12-09T11:20:15.000
Service Request Number
24-00583830
Address
10331 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2024-12-09T11:20:15.000
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Status
Closed
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-02-21T00:59:00.000
Update Date
2025-03-13T15:11:13.000
Closed Date
2025-03-13T15:11:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000M6BgtAAF
Lat Location
(32.91784206315642000,-96.70737868538636000)
City Council District
10
24-00582177
Service Request Number: 24-00582177 • Address: 10106 RITA RD, DALLAS, TX, 75243 • Created Date: 2024-12-07T11:29:12.000
Service Request Number
24-00582177
Address
10106 RITA RD, DALLAS, TX, 75243
Created Date
2024-12-07T11:29:12.000
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Status
Closed
Outcome
No Action Required
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-12-09T18:59:00.000
Update Date
2024-12-09T10:09:26.000
Closed Date
2024-12-09T10:09:13.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000LxKwIAAV
Lat Location
(32.92210712690295000,-96.71082797513114000)
City Council District
10
24-00579817
Service Request Number: 24-00579817 • Address: 10129 BETTYWOOD LN, DALLAS, TX, 75243 • Created Date: 2024-12-05T16:34:17.000
Service Request Number
24-00579817
Address
10129 BETTYWOOD LN, DALLAS, TX, 75243
Created Date
2024-12-05T16:34:17.000
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Status
Closed
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-02-19T00:59:00.000
Update Date
2024-12-05T16:50:14.000
Closed Date
2024-12-05T16:50:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000LjzhdAAB
Lat Location
(32.92321181577638400,-96.71047908798275000)
City Council District
10
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