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Operation Trinity's Trident 2020-2021

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset eaah-n7x2 16 fields
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Dataset fields
Showing 50 real records
24-00513609
Service Request Number: 24-00513609 • Address: 12509 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2024-10-23T09:12:18.000
Service Request Number
24-00513609
Address
12509 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2024-10-23T09:12:18.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-10-25T18:59:00.000
Update Date
2024-10-27T13:55:21.000
Closed Date
2024-10-27T13:55:18.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000FJFifAAH
Lat Location
(32.91847396442173000,-96.70809393097630000)
City Council District
10
24-00511296
Service Request Number: 24-00511296 • Address: 10138 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2024-10-22T07:53:25.000
Service Request Number
24-00511296
Address
10138 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2024-10-22T07:53:25.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-10-24T15:33:07.000
Closed Date
2024-10-24T15:33:07.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000F0TW2AAN
Lat Location
(32.92915748032155000,-96.71080859447159000)
City Council District
10
24-00510736
Service Request Number: 24-00510736 • Address: 12600 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2024-10-21T16:27:10.000
Service Request Number
24-00510736
Address
12600 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2024-10-21T16:27:10.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-10-23T23:59:00.000
Update Date
2024-10-21T21:45:19.000
Closed Date
2024-10-21T21:45:18.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Eyo58AAB
Lat Location
(32.91876391049818000,-96.70896955134299000)
City Council District
10
24-00510446
Service Request Number: 24-00510446 • Address: 12607 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2024-10-21T14:46:55.000
Service Request Number
24-00510446
Address
12607 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2024-10-21T14:46:55.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-10-23T18:59:00.000
Update Date
2024-10-21T21:46:42.000
Closed Date
2024-10-21T21:46:41.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000EyQXVAA3
Lat Location
(32.91954580257184000,-96.70922927421198000)
City Council District
10
24-00510052
Service Request Number: 24-00510052 • Address: DESERT WILLOW DR & BELMARK CIR, DALLAS, TX, 75243 • Created Date: 2024-10-21T12:30:12.000
Service Request Number
24-00510052
Address
DESERT WILLOW DR & BELMARK CIR, DALLAS, TX, 75243
Created Date
2024-10-21T12:30:12.000
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-10-22T23:59:00.000
Update Date
2024-10-22T12:17:07.000
Closed Date
2024-10-22T12:17:07.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000EvEnoAAF
Lat Location
(32.93007176471821400,-96.70818451160685000)
City Council District
10
24-00509318
Service Request Number: 24-00509318 • Address: 12509 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2024-10-21T09:10:49.000
Service Request Number
24-00509318
Address
12509 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2024-10-21T09:10:49.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed (Duplicate)
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-10-23T18:59:00.000
Update Date
2024-10-22T14:20:07.000
Closed Date
2024-10-22T14:20:03.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000EsuErAAJ
Lat Location
(32.91847396442173000,-96.70809393097630000)
City Council District
10
24-00509310
Service Request Number: 24-00509310 • Address: 12509 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2024-10-21T09:06:49.000
Service Request Number
24-00509310
Address
12509 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2024-10-21T09:06:49.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-10-23T18:59:00.000
Update Date
2024-10-22T14:20:04.000
Closed Date
2024-10-22T14:20:03.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Erc3wAAB
Lat Location
(32.91847396442173000,-96.70809393097630000)
City Council District
10
24-00508665
Service Request Number: 24-00508665 • Address: 9779 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2024-10-20T14:31:09.000
Service Request Number
24-00508665
Address
9779 LAWLER RD, DALLAS, TX, 75243
Created Date
2024-10-20T14:31:09.000
Department
Dallas Animal Services
Service Request Type
Animal Owner Surrender - DAS
Status
Closed
Overall Service Request Due Date
2024-10-21T18:59:00.000
Update Date
2024-10-20T14:31:14.000
Closed Date
2024-10-20T14:31:09.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000EnNoDAAV
Lat Location
(32.92430153862833500,-96.71622843755806000)
City Council District
10
24-00508664
Service Request Number: 24-00508664 • Address: 9779 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2024-10-20T14:31:05.000
Service Request Number
24-00508664
Address
9779 LAWLER RD, DALLAS, TX, 75243
Created Date
2024-10-20T14:31:05.000
Department
Dallas Animal Services
Service Request Type
Animal Owner Surrender - DAS
Status
Closed
Overall Service Request Due Date
2024-10-21T18:59:00.000
Update Date
2024-10-20T14:31:11.000
Closed Date
2024-10-20T14:31:05.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000EnNmbAAF
Lat Location
(32.92430153862833500,-96.71622843755806000)
City Council District
10
24-00508663
Service Request Number: 24-00508663 • Address: 9779 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2024-10-20T14:31:01.000
Service Request Number
24-00508663
Address
9779 LAWLER RD, DALLAS, TX, 75243
Created Date
2024-10-20T14:31:01.000
Department
Dallas Animal Services
Service Request Type
Animal Owner Surrender - DAS
Status
Closed
Overall Service Request Due Date
2024-10-21T18:59:00.000
Update Date
2024-10-20T14:31:07.000
Closed Date
2024-10-20T14:31:01.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000EnNjNAAV
Lat Location
(32.92430153862833500,-96.71622843755806000)
City Council District
10
24-00500139
Service Request Number: 24-00500139 • Address: 10120 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2024-10-15T12:46:14.000
Service Request Number
24-00500139
Address
10120 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2024-10-15T12:46:14.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-10-21T11:22:55.000
Closed Date
2024-10-21T11:22:54.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000DtWvpAAF
Lat Location
(32.92993898295248600,-96.71053015806751000)
City Council District
10
24-00500123
Service Request Number: 24-00500123 • Address: 13408 HEDGEAPPLE DR, DALLAS, TX, 75243 • Created Date: 2024-10-15T12:39:06.000
Service Request Number
24-00500123
Address
13408 HEDGEAPPLE DR, DALLAS, TX, 75243
Created Date
2024-10-15T12:39:06.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-10-23T10:53:07.000
Closed Date
2024-10-23T10:53:06.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000DrVFvAAN
Lat Location
(32.93024357232210500,-96.71094946990333000)
City Council District
10
24-00499454
Service Request Number: 24-00499454 • Address: 12614 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2024-10-15T09:30:32.000
Service Request Number
24-00499454
Address
12614 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2024-10-15T09:30:32.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-10-17T18:59:00.000
Update Date
2024-10-16T08:18:16.000
Closed Date
2024-10-16T08:18:15.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000DoJo0AAF
Lat Location
(32.92010002492860000,-96.70889602346160000)
City Council District
10
24-00499288
Service Request Number: 24-00499288 • Address: 13416 HEDGEAPPLE DR, DALLAS, TX, 75243 • Created Date: 2024-10-15T08:37:24.000
Service Request Number
24-00499288
Address
13416 HEDGEAPPLE DR, DALLAS, TX, 75243
Created Date
2024-10-15T08:37:24.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-10-19T10:41:01.000
Closed Date
2024-10-19T10:41:00.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000DnyOXAAZ
Lat Location
(32.93032958041641000,-96.71094849268162000)
City Council District
10
24-00498479
Service Request Number: 24-00498479 • Address: 12804 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2024-10-14T14:28:48.000
Service Request Number
24-00498479
Address
12804 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2024-10-14T14:28:48.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-10-23T11:23:39.000
Closed Date
2024-10-23T11:23:38.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000DgCenAAF
Lat Location
(32.92180924977592600,-96.70887780286273000)
City Council District
10
24-00497903
Service Request Number: 24-00497903 • Address: 12900 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2024-10-14T08:59:19.000
Service Request Number
24-00497903
Address
12900 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2024-10-14T08:59:19.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-10-16T23:59:00.000
Update Date
2024-10-14T11:37:41.000
Closed Date
2024-10-14T11:37:38.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Db0UbAAJ
Lat Location
(32.92308576729130000,-96.70887700507966000)
City Council District
10
24-00497793
Service Request Number: 24-00497793 • Address: 12611 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2024-10-14T07:19:11.000
Service Request Number
24-00497793
Address
12611 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2024-10-14T07:19:11.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-10-24T15:21:25.000
Closed Date
2024-10-24T15:21:25.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000DZvn8AAD
Lat Location
(32.91920960207906000,-96.70808615486862000)
City Council District
10
24-00497792
Service Request Number: 24-00497792 • Address: 10134 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2024-10-14T07:16:24.000
Service Request Number
24-00497792
Address
10134 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2024-10-14T07:16:24.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-10-22T17:43:23.000
Closed Date
2024-10-22T17:43:22.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000DZzSXAA1
Lat Location
(32.92915770607084600,-96.71091201339380000)
City Council District
10
24-00495876
Service Request Number: 24-00495876 • Address: 10227 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2024-10-11T20:04:57.000
Service Request Number
24-00495876
Address
10227 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2024-10-11T20:04:57.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-10-30T16:11:03.000
Closed Date
2024-10-30T16:11:03.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000DMl41AAD
Lat Location
(32.92942569446600500,-96.70839850669270000)
City Council District
10
24-00495870
Service Request Number: 24-00495870 • Address: 10306 CIMMARON TRL, DALLAS, TX, 75243 • Created Date: 2024-10-11T20:01:57.000
Service Request Number
24-00495870
Address
10306 CIMMARON TRL, DALLAS, TX, 75243
Created Date
2024-10-11T20:01:57.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-10-16T15:26:35.000
Closed Date
2024-10-16T15:26:34.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000DMkEPAA1
Lat Location
(32.92648104936744000,-96.70634429537763000)
City Council District
10
24-00495868
Service Request Number: 24-00495868 • Address: 10119 CIMMARON TRL, DALLAS, TX, 75243 • Created Date: 2024-10-11T19:59:26.000
Service Request Number
24-00495868
Address
10119 CIMMARON TRL, DALLAS, TX, 75243
Created Date
2024-10-11T19:59:26.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-10-16T15:18:22.000
Closed Date
2024-10-16T15:18:22.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000DMiniAAD
Lat Location
(32.92688948695071000,-96.71098412346565000)
City Council District
10
24-00495405
Service Request Number: 24-00495405 • Address: 10300 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2024-10-11T15:01:26.000
Service Request Number
24-00495405
Address
10300 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2024-10-11T15:01:26.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-10-16T18:59:00.000
Update Date
2024-10-11T22:35:44.000
Closed Date
2024-10-11T22:35:40.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000DHmAQAA1
Lat Location
(32.91774466176109000,-96.70796181967732000)
City Council District
10
24-00494440
Service Request Number: 24-00494440 • Address: 10128 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2024-10-11T09:16:50.000
Service Request Number
24-00494440
Address
10128 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2024-10-11T09:16:50.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-10-16T18:59:00.000
Update Date
2024-10-12T12:42:48.000
Closed Date
2024-10-12T12:42:47.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000DDLVNAA5
Lat Location
(32.92993824063826500,-96.71025017100375000)
City Council District
10
24-00489506
Service Request Number: 24-00489506 • Address: 10120 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2024-10-08T18:29:25.000
Service Request Number
24-00489506
Address
10120 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2024-10-08T18:29:25.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-11-21T15:46:17.000
Closed Date
2024-11-21T15:00:32.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000CbLHtAAN
Lat Location
(32.92993898295248600,-96.71053015806751000)
City Council District
10
24-00484536
Service Request Number: 24-00484536 • Address: 12905 JASONCREST TRL, DALLAS, TX, 75243 • Created Date: 2024-10-05T20:27:51.000
Service Request Number
24-00484536
Address
12905 JASONCREST TRL, DALLAS, TX, 75243
Created Date
2024-10-05T20:27:51.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-10-07T14:51:32.000
Closed Date
2024-10-07T14:51:31.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000ByGegAAF
Lat Location
(32.92401974941901000,-96.71138613206199000)
City Council District
10
24-00483830
Service Request Number: 24-00483830 • Address: 10118 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2024-10-05T06:29:54.000
Service Request Number
24-00483830
Address
10118 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2024-10-05T06:29:54.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-10-08T23:59:00.000
Update Date
2024-10-05T10:58:12.000
Closed Date
2024-10-05T10:58:08.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000BuNYHAA3
Lat Location
(32.91882271913558000,-96.70950651416946000)
City Council District
10
24-00481429
Service Request Number: 24-00481429 • Address: 12509 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2024-10-03T18:10:51.000
Service Request Number
24-00481429
Address
12509 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2024-10-03T18:10:51.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-10-07T18:59:00.000
Update Date
2024-10-04T21:42:18.000
Closed Date
2024-10-04T21:42:15.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Bflj3AAB
Lat Location
(32.91847396442173000,-96.70809393097630000)
City Council District
10
24-00481425
Service Request Number: 24-00481425 • Address: 12500 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2024-10-03T18:07:31.000
Service Request Number
24-00481425
Address
12500 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2024-10-03T18:07:31.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-10-07T18:59:00.000
Update Date
2024-10-04T21:43:09.000
Closed Date
2024-10-04T21:43:06.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000BgclhAAB
Lat Location
(32.91744513460117400,-96.70803988477351000)
City Council District
10
24-00480815
Service Request Number: 24-00480815 • Address: 10117 MORGAN MEADOW LN, DALLAS, TX, 75243 • Created Date: 2024-10-03T14:09:33.000
Service Request Number
24-00480815
Address
10117 MORGAN MEADOW LN, DALLAS, TX, 75243
Created Date
2024-10-03T14:09:33.000
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2024-10-05T23:59:00.000
Update Date
2024-10-03T15:41:34.000
Closed Date
2024-10-03T15:41:33.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000BddWDAAZ
Lat Location
(32.92152714706907000,-96.71056311272558000)
City Council District
10
24-00479589
Service Request Number: 24-00479589 • Address: 12633 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2024-10-03T07:44:20.000
Service Request Number
24-00479589
Address
12633 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2024-10-03T07:44:20.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-10-09T12:36:09.000
Closed Date
2024-10-09T12:36:08.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000BXPUMAA5
Lat Location
(32.92008682374181000,-96.70807572958992000)
City Council District
10
24-00479587
Service Request Number: 24-00479587 • Address: 12629 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2024-10-03T07:41:07.000
Service Request Number
24-00479587
Address
12629 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2024-10-03T07:41:07.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-10-09T12:42:31.000
Closed Date
2024-10-09T12:42:30.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000BXNxBAAX
Lat Location
(32.91995002451826500,-96.70807726766421000)
City Council District
10
24-00479581
Service Request Number: 24-00479581 • Address: 10143 DEERMONT TRL, DALLAS, TX, 75243 • Created Date: 2024-10-03T07:37:45.000
Service Request Number
24-00479581
Address
10143 DEERMONT TRL, DALLAS, TX, 75243
Created Date
2024-10-03T07:37:45.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-10-07T14:35:58.000
Closed Date
2024-10-07T14:35:58.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000BXIO2AAP
Lat Location
(32.92773041658783000,-96.71043448659749000)
City Council District
10
24-00479578
Service Request Number: 24-00479578 • Address: 12525 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2024-10-03T07:31:49.000
Service Request Number
24-00479578
Address
12525 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2024-10-03T07:31:49.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-10-07T18:59:00.000
Update Date
2024-10-05T11:05:44.000
Closed Date
2024-10-05T11:05:43.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000BWm9eAAD
Lat Location
(32.91795905220842000,-96.70811757714769000)
City Council District
10
24-00477219
Service Request Number: 24-00477219 • Address: 13005 JASONCREST TRL, DALLAS, TX, 75243 • Created Date: 2024-10-01T21:11:51.000
Service Request Number
24-00477219
Address
13005 JASONCREST TRL, DALLAS, TX, 75243
Created Date
2024-10-01T21:11:51.000
Department
311 Customer Service Center
Service Request Type
Water Payments & Billing Inquiry - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2024-10-31T23:59:00.000
Update Date
2024-10-02T15:21:58.000
Closed Date
2024-10-02T15:21:58.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000BInwoAAD
Lat Location
(32.92579164895559000,-96.71160538970940000)
City Council District
10
24-00472696
Service Request Number: 24-00472696 • Address: 10102 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2024-09-30T07:16:54.000
Service Request Number
24-00472696
Address
10102 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2024-09-30T07:16:54.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-10-01T11:06:26.000
Closed Date
2024-10-01T11:06:25.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Aw68wAAB
Lat Location
(32.91943252275293500,-96.71052257977395000)
City Council District
10
24-00471387
Service Request Number: 24-00471387 • Address: SUNRIDGE TRL & WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2024-09-28T11:55:10.000
Service Request Number
24-00471387
Address
SUNRIDGE TRL & WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2024-09-28T11:55:10.000
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-09-29T23:59:00.000
Update Date
2026-08-07T13:53:56.000
Closed Date
2024-09-28T23:16:23.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000AnbNGAAZ
Lat Location
(32.92500796086538000,-96.70922121691116000)
City Council District
10
24-00469236
Service Request Number: 24-00469236 • Address: 12928 JENNIFER PL, DALLAS, TX, 75243 • Created Date: 2024-09-27T08:44:59.000
Service Request Number
24-00469236
Address
12928 JENNIFER PL, DALLAS, TX, 75243
Created Date
2024-09-27T08:44:59.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-10-01T11:20:51.000
Closed Date
2024-10-01T11:20:51.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000AdrWYAAZ
Lat Location
(32.92427729671037000,-96.71003735684780000)
City Council District
10
24-00466619
Service Request Number: 24-00466619 • Address: 12506 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2024-09-25T23:07:19.000
Service Request Number
24-00466619
Address
12506 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2024-09-25T23:07:19.000
Department
311 Customer Service Center
Service Request Type
Water Payments & Billing Inquiry - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2024-10-28T18:59:00.000
Update Date
2024-09-26T13:22:54.000
Closed Date
2024-09-26T13:22:53.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000ARkXGAA1
Lat Location
(32.91825836099746000,-96.70932888171356000)
City Council District
10
24-00466608
Service Request Number: 24-00466608 • Address: 10258 SUNRIDGE TRL, DALLAS, TX, 75243 • Created Date: 2024-09-25T22:34:48.000
Service Request Number
24-00466608
Address
10258 SUNRIDGE TRL, DALLAS, TX, 75243
Created Date
2024-09-25T22:34:48.000
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-10-10T18:59:00.000
Update Date
2026-08-07T13:47:00.000
Closed Date
2024-09-26T07:51:02.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000AQyMAAA1
Lat Location
(32.92486327593386000,-96.70744422702230000)
City Council District
10
24-00464994
Service Request Number: 24-00464994 • Address: 10116 MORGAN MEADOW LN, DALLAS, TX, 75243 • Created Date: 2024-09-25T11:27:32.000
Service Request Number
24-00464994
Address
10116 MORGAN MEADOW LN, DALLAS, TX, 75243
Created Date
2024-09-25T11:27:32.000
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Status
Closed
Outcome
Work Could not be Completed
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-09-26T23:59:00.000
Update Date
2026-08-07T13:53:56.000
Closed Date
2024-09-25T14:07:52.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000AKidWAAT
Lat Location
(32.92125230779813400,-96.71056794811282000)
City Council District
10
24-00462011
Service Request Number: 24-00462011 • Address: 10118 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2024-09-23T16:58:44.000
Service Request Number
24-00462011
Address
10118 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2024-09-23T16:58:44.000
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Status
Closed (Transferred)
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-10-07T18:59:00.000
Update Date
2026-08-07T14:06:29.000
Closed Date
2024-09-24T06:49:54.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000A73hlAAB
Lat Location
(32.91882271913558000,-96.70950651416946000)
City Council District
10
24-00461588
Service Request Number: 24-00461588 • Address: 10118 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2024-09-23T16:58:44.000
Service Request Number
24-00461588
Address
10118 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2024-09-23T16:58:44.000
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - New - TRN
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-12-24T00:59:00.000
Update Date
2026-08-07T14:02:37.000
Closed Date
2025-07-02T10:47:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000A37iLAAR
Lat Location
(32.91882271913558000,-96.70950651416946000)
City Council District
10
24-00455108
Service Request Number: 24-00455108 • Address: 10110 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2024-09-19T09:40:17.000
Service Request Number
24-00455108
Address
10110 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2024-09-19T09:40:17.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-10-07T15:50:07.000
Closed Date
2024-10-07T15:50:06.000
Priority
MCC
Method Received Description
Proactive
Unique Key
500cs000009RF2cAAG
Lat Location
(32.92915905876376600,-96.71153252693806000)
City Council District
10
24-00452693
Service Request Number: 24-00452693 • Address: 10232 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2024-09-18T07:47:45.000
Service Request Number
24-00452693
Address
10232 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2024-09-18T07:47:45.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-09-24T12:08:21.000
Closed Date
2024-09-24T12:08:20.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000009FiRlAAK
Lat Location
(32.92993066053639000,-96.70781200130239000)
City Council District
10
24-00451985
Service Request Number: 24-00451985 • Address: 10120 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2024-09-17T15:40:18.000
Service Request Number
24-00451985
Address
10120 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2024-09-17T15:40:18.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-09-20T09:49:27.000
Closed Date
2024-09-20T09:49:26.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000009ASdmAAG
Lat Location
(32.92993898295248600,-96.71053015806751000)
City Council District
10
24-00440390
Service Request Number: 24-00440390 • Address: 10218 DEERMONT TRL, DALLAS, TX, 75243 • Created Date: 2024-09-10T22:22:08.000
Service Request Number
24-00440390
Address
10218 DEERMONT TRL, DALLAS, TX, 75243
Created Date
2024-09-10T22:22:08.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-09-10T23:04:28.000
Closed Date
2024-09-10T23:04:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000008BoEfAAK
Lat Location
(32.92744704403179000,-96.70832645012395000)
City Council District
10
24-00439509
Service Request Number: 24-00439509 • Address: 10102 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2024-09-10T13:02:34.000
Service Request Number
24-00439509
Address
10102 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2024-09-10T13:02:34.000
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-09-24T23:59:00.000
Update Date
2024-09-17T12:39:55.000
Closed Date
2024-09-17T12:39:54.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs0000087RBlAAM
Lat Location
(32.92995637861191000,-96.71110452713022000)
City Council District
10
24-00437647
Service Request Number: 24-00437647 • Address: 10104 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2024-09-09T14:35:40.000
Service Request Number
24-00437647
Address
10104 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2024-09-09T14:35:40.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-09-10T15:37:13.000
Closed Date
2024-09-10T15:37:12.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000007wvbPAAQ
Lat Location
(32.91935218904496500,-96.71038872541280000)
City Council District
10
24-00437043
Service Request Number: 24-00437043 • Address: 10127 CIMMARON TRL, DALLAS, TX, 75243 • Created Date: 2024-09-09T10:50:54.000
Service Request Number
24-00437043
Address
10127 CIMMARON TRL, DALLAS, TX, 75243
Created Date
2024-09-09T10:50:54.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-09-11T19:26:01.000
Closed Date
2024-09-11T19:26:00.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000007tj29AAA
Lat Location
(32.92688906649628000,-96.71077308301032000)
City Council District
10
24-00435806
Service Request Number: 24-00435806 • Address: 10135 RITA RD, DALLAS, TX, 75243 • Created Date: 2024-09-08T11:28:12.000
Service Request Number
24-00435806
Address
10135 RITA RD, DALLAS, TX, 75243
Created Date
2024-09-08T11:28:12.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-09-20T09:58:28.000
Closed Date
2024-09-20T09:58:27.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000007nm5uAAA
Lat Location
(32.92237756793285500,-96.71029026230131000)
City Council District
10
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