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Operation Trinity's Trident 2020-2021

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset eaah-n7x2 16 fields
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Dataset fields
Showing 50 real records
24-00252658
Service Request Number: 24-00252658 • Address: SUNRIDGE TRL & WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2024-05-29T10:35:44.000
Service Request Number
24-00252658
Address
SUNRIDGE TRL & WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2024-05-29T10:35:44.000
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-06-12T18:59:00.000
Update Date
2026-08-07T14:06:29.000
Closed Date
2024-06-04T09:13:40.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007x8SQAAY
Lat Location
(32.92500796086538000,-96.70922121691116000)
City Council District
10
24-00252647
Service Request Number: 24-00252647 • Address: 13414 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2024-05-29T10:33:16.000
Service Request Number
24-00252647
Address
13414 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2024-05-29T10:33:16.000
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-06-12T18:59:00.000
Update Date
2026-08-07T14:06:29.000
Closed Date
2024-06-04T09:15:12.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007xSCgAAM
Lat Location
(32.93008868678247000,-96.70903893654311000)
City Council District
10
24-00252593
Service Request Number: 24-00252593 • Address: 10114 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2024-05-29T10:09:20.000
Service Request Number
24-00252593
Address
10114 LAWLER RD, DALLAS, TX, 75243
Created Date
2024-05-29T10:09:20.000
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Status
Closed (Transferred)
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-06-12T18:59:00.000
Update Date
2026-08-07T14:06:29.000
Closed Date
2024-05-29T10:24:03.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007xSewAAE
Lat Location
(32.92397173346403000,-96.70946677561055000)
City Council District
10
24-00252545
Service Request Number: 24-00252545 • Address: LAWLER RD & WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2024-05-29T10:09:20.000
Service Request Number
24-00252545
Address
LAWLER RD & WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2024-05-29T10:09:20.000
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Knockdown - TRN
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-06-04T23:59:00.000
Update Date
2026-08-07T14:04:36.000
Closed Date
2024-05-30T06:24:26.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007xSHpAAM
Lat Location
(32.92415213230765400,-96.70903093099881000)
City Council District
10
24-00252345
Service Request Number: 24-00252345 • Address: 12700 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2024-05-29T09:24:59.000
Service Request Number
24-00252345
Address
12700 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2024-05-29T09:24:59.000
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2024-06-20T18:59:00.000
Update Date
2024-06-27T13:12:09.000
Closed Date
2024-06-27T13:12:09.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007xQ53AAE
Lat Location
(32.92028928476109000,-96.70774816670469000)
City Council District
10
24-00258827
Service Request Number: 24-00258827 • Address: 10240 CIMMARON TRL, DALLAS, TX, 75243 • Created Date: 2024-05-28T15:46:17.000
Service Request Number
24-00258827
Address
10240 CIMMARON TRL, DALLAS, TX, 75243
Created Date
2024-05-28T15:46:17.000
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - PBW
Status
Closed (Transferred)
Outcome
Request Transferred
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-05-31T23:59:00.000
Update Date
2024-10-01T00:03:06.000
Closed Date
2024-05-31T12:52:59.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007yb1iAAA
Lat Location
(32.92660806142052400,-96.70776586801927000)
City Council District
10
24-00248878
Service Request Number: 24-00248878 • Address: 10102 LAINGTREE DR, DALLAS, TX, 75243 • Created Date: 2024-05-28T04:06:38.000
Service Request Number
24-00248878
Address
10102 LAINGTREE DR, DALLAS, TX, 75243
Created Date
2024-05-28T04:06:38.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-06-03T08:55:51.000
Closed Date
2024-06-03T08:55:50.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007wqGVAAY
Lat Location
(32.92038671352919000,-96.71064925562135000)
City Council District
10
24-00258911
Service Request Number: 24-00258911 • Address: 12609 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2024-05-27T16:05:50.000
Service Request Number
24-00258911
Address
12609 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2024-05-27T16:05:50.000
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Status
Closed (Transferred)
Outcome
Request Transferred
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-05-28T23:59:00.000
Update Date
2026-08-07T13:53:56.000
Closed Date
2024-05-31T13:16:48.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007yb31AAA
Lat Location
(32.91979696164190000,-96.70922595245476000)
City Council District
10
24-00245724
Service Request Number: 24-00245724 • Address: 10209 ECHO RIDGE CT, DALLAS, TX, 75243 • Created Date: 2024-05-24T20:38:38.000
Service Request Number
24-00245724
Address
10209 ECHO RIDGE CT, DALLAS, TX, 75243
Created Date
2024-05-24T20:38:38.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-05-29T12:05:17.000
Closed Date
2024-05-29T12:05:17.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007wEXlAAM
Lat Location
(32.92856941900921000,-96.70891410843491000)
City Council District
10
24-00239166
Service Request Number: 24-00239166 • Address: 12625 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2024-05-21T17:10:42.000
Service Request Number
24-00239166
Address
12625 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2024-05-21T17:10:42.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed (Duplicate)
Ert Estimated Response Time
4 Business Days
Update Date
2024-05-24T11:00:20.000
Closed Date
2024-05-24T11:00:19.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007uo9LAAQ
Lat Location
(32.91978548620420000,-96.70807924261135000)
City Council District
10
24-00238225
Service Request Number: 24-00238225 • Address: 10108 MORGAN MEADOW LN, DALLAS, TX, 75243 • Created Date: 2024-05-21T11:49:44.000
Service Request Number
24-00238225
Address
10108 MORGAN MEADOW LN, DALLAS, TX, 75243
Created Date
2024-05-21T11:49:44.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-06-18T17:34:14.000
Closed Date
2024-06-18T17:34:14.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007uaGSAAY
Lat Location
(32.92125412482520400,-96.71071314544095000)
City Council District
10
24-00238213
Service Request Number: 24-00238213 • Address: 12625 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2024-05-21T11:45:48.000
Service Request Number
24-00238213
Address
12625 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2024-05-21T11:45:48.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-05-24T11:00:21.000
Closed Date
2024-05-24T11:00:18.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007ubaqAAA
Lat Location
(32.91978548620420000,-96.70807924261135000)
City Council District
10
24-00237083
Service Request Number: 24-00237083 • Address: 10112 LAINGTREE DR, DALLAS, TX, 75243 • Created Date: 2024-05-20T19:36:42.000
Service Request Number
24-00237083
Address
10112 LAINGTREE DR, DALLAS, TX, 75243
Created Date
2024-05-20T19:36:42.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-05-22T11:52:12.000
Closed Date
2024-05-22T11:52:11.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007uNTbAAM
Lat Location
(32.92038514785211600,-96.71048662766871000)
City Council District
10
24-00235090
Service Request Number: 24-00235090 • Address: 10140 BETTYWOOD LN, DALLAS, TX, 75243 • Created Date: 2024-05-20T02:25:18.000
Service Request Number
24-00235090
Address
10140 BETTYWOOD LN, DALLAS, TX, 75243
Created Date
2024-05-20T02:25:18.000
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-06-04T18:59:00.000
Update Date
2026-08-07T14:06:29.000
Closed Date
2024-05-22T08:51:16.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007tvRVAAY
Lat Location
(32.92293445534964000,-96.71024168709437000)
City Council District
10
24-00234513
Service Request Number: 24-00234513 • Address: 10218 DEERMONT TRL, DALLAS, TX, 75243 • Created Date: 2024-05-19T12:00:06.000
Service Request Number
24-00234513
Address
10218 DEERMONT TRL, DALLAS, TX, 75243
Created Date
2024-05-19T12:00:06.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-05-19T16:49:04.000
Closed Date
2024-05-19T16:49:04.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007tnu4AAA
Lat Location
(32.92744704403179000,-96.70832645012395000)
City Council District
10
24-00226187
Service Request Number: 24-00226187 • Address: 10319 CIMMARON TRL, DALLAS, TX, 75243 • Created Date: 2024-05-14T13:40:21.000
Service Request Number
24-00226187
Address
10319 CIMMARON TRL, DALLAS, TX, 75243
Created Date
2024-05-14T13:40:21.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-05-16T18:59:00.000
Update Date
2024-05-14T14:07:03.000
Closed Date
2024-05-14T14:07:03.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007rqYxAAI
Lat Location
(32.92572271091735000,-96.70602178233689000)
City Council District
10
24-00226164
Service Request Number: 24-00226164 • Address: 13399 BRENTRIDGE DR, DALLAS, TX, 75243 • Created Date: 2024-05-14T13:29:34.000
Service Request Number
24-00226164
Address
13399 BRENTRIDGE DR, DALLAS, TX, 75243
Created Date
2024-05-14T13:29:34.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-05-16T18:59:00.000
Update Date
2024-05-14T13:59:34.000
Closed Date
2024-05-14T13:59:34.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007rrJgAAI
Lat Location
(32.92932210777344400,-96.71199669116757000)
City Council District
10
24-00223654
Service Request Number: 24-00223654 • Address: 12607 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2024-05-13T13:02:50.000
Service Request Number
24-00223654
Address
12607 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2024-05-13T13:02:50.000
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2024-05-14T23:59:00.000
Update Date
2024-05-16T20:32:16.000
Closed Date
2024-05-16T20:32:16.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007rMaJAAU
Lat Location
(32.91954580257184000,-96.70922927421198000)
City Council District
10
24-00212847
Service Request Number: 24-00212847 • Address: 10112 LAINGTREE DR, DALLAS, TX, 75243 • Created Date: 2024-05-07T12:47:22.000
Service Request Number
24-00212847
Address
10112 LAINGTREE DR, DALLAS, TX, 75243
Created Date
2024-05-07T12:47:22.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-05-08T11:29:44.000
Closed Date
2024-05-08T11:29:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007pAbaAAE
Lat Location
(32.92038514785211600,-96.71048662766871000)
City Council District
10
24-00211146
Service Request Number: 24-00211146 • Address: 10112 LAINGTREE DR, DALLAS, TX, 75243 • Created Date: 2024-05-06T16:56:22.000
Service Request Number
24-00211146
Address
10112 LAINGTREE DR, DALLAS, TX, 75243
Created Date
2024-05-06T16:56:22.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-05-09T19:00:04.000
Closed Date
2024-05-09T19:00:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007olRWAAY
Lat Location
(32.92038514785211600,-96.71048662766871000)
City Council District
10
24-00210790
Service Request Number: 24-00210790 • Address: 10120 RITA RD, DALLAS, TX, 75243 • Created Date: 2024-05-06T15:21:25.000
Service Request Number
24-00210790
Address
10120 RITA RD, DALLAS, TX, 75243
Created Date
2024-05-06T15:21:25.000
Department
Transportation and Public Works Department
Service Request Type
Street/Road Blockage - TRN
Status
Closed
Outcome
No street or road blockage found at location
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-05-07T15:21:25.000
Update Date
2024-05-06T16:14:23.000
Closed Date
2024-05-06T16:14:23.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007ol1SAAQ
Lat Location
(32.92210491955021500,-96.71056071503135000)
City Council District
10
24-00207657
Service Request Number: 24-00207657 • Address: 10209 ECHO RIDGE CT, DALLAS, TX, 75243 • Created Date: 2024-05-04T13:54:11.000
Service Request Number
24-00207657
Address
10209 ECHO RIDGE CT, DALLAS, TX, 75243
Created Date
2024-05-04T13:54:11.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-05-09T19:08:53.000
Closed Date
2024-05-09T19:08:53.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007o9KGAAY
Lat Location
(32.92856941900921000,-96.70891410843491000)
City Council District
10
24-00207377
Service Request Number: 24-00207377 • Address: 12700 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2024-05-04T09:23:23.000
Service Request Number
24-00207377
Address
12700 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2024-05-04T09:23:23.000
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2024-05-24T18:59:00.000
Update Date
2024-05-09T15:29:40.000
Closed Date
2024-05-09T15:29:40.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007o6HaAAI
Lat Location
(32.92028928476109000,-96.70774816670469000)
City Council District
10
24-00207370
Service Request Number: 24-00207370 • Address: 10118 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2024-05-04T09:15:29.000
Service Request Number
24-00207370
Address
10118 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2024-05-04T09:15:29.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-05-31T15:33:49.000
Closed Date
2024-05-31T15:33:49.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007o60WAAQ
Lat Location
(32.91882271913558000,-96.70950651416946000)
City Council District
10
24-00205791
Service Request Number: 24-00205791 • Address: 10102 LAINGTREE DR, DALLAS, TX, 75243 • Created Date: 2024-05-03T10:28:28.000
Service Request Number
24-00205791
Address
10102 LAINGTREE DR, DALLAS, TX, 75243
Created Date
2024-05-03T10:28:28.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-05-31T15:26:25.000
Closed Date
2024-05-31T15:26:24.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007njgYAAQ
Lat Location
(32.92038671352919000,-96.71064925562135000)
City Council District
10
24-00205782
Service Request Number: 24-00205782 • Address: 10112 LAINGTREE DR, DALLAS, TX, 75243 • Created Date: 2024-05-03T10:25:07.000
Service Request Number
24-00205782
Address
10112 LAINGTREE DR, DALLAS, TX, 75243
Created Date
2024-05-03T10:25:07.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-05-22T11:48:59.000
Closed Date
2024-05-22T11:48:58.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007njaQAAQ
Lat Location
(32.92038514785211600,-96.71048662766871000)
City Council District
10
24-00200969
Service Request Number: 24-00200969 • Address: 12611 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2024-05-01T05:39:46.000
Service Request Number
24-00200969
Address
12611 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2024-05-01T05:39:46.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-05-13T15:03:37.000
Closed Date
2024-05-13T15:03:36.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007mc39AAA
Lat Location
(32.92004812070425000,-96.70922263067870000)
City Council District
10
24-00199322
Service Request Number: 24-00199322 • Address: 13426 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2024-04-30T10:23:28.000
Service Request Number
24-00199322
Address
13426 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2024-04-30T10:23:28.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-05-02T23:59:00.000
Update Date
2024-04-30T20:28:29.000
Closed Date
2024-04-30T20:28:29.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007mBZNAA2
Lat Location
(32.93024688725682000,-96.70902594352728000)
City Council District
10
24-00198916
Service Request Number: 24-00198916 • Address: 10124 CHISHOLM TRL, DALLAS, TX, 75243 • Created Date: 2024-04-30T08:09:12.000
Service Request Number
24-00198916
Address
10124 CHISHOLM TRL, DALLAS, TX, 75243
Created Date
2024-04-30T08:09:12.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-05-07T14:07:07.000
Closed Date
2024-05-07T14:07:06.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007m71sAAA
Lat Location
(32.92577898497279000,-96.71086462074430000)
City Council District
10
24-00194343
Service Request Number: 24-00194343 • Address: 10268 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2024-04-26T17:13:43.000
Service Request Number
24-00194343
Address
10268 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2024-04-26T17:13:43.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-05-06T20:34:21.000
Closed Date
2024-05-06T20:34:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007l1dQAAQ
Lat Location
(32.92992489167945500,-96.70657520043439000)
City Council District
10
24-00193070
Service Request Number: 24-00193070 • Address: 10224 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2024-04-26T09:34:24.000
Service Request Number
24-00193070
Address
10224 LAWLER RD, DALLAS, TX, 75243
Created Date
2024-04-26T09:34:24.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-04-30T19:24:15.000
Closed Date
2024-04-30T19:24:15.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007klFCAAY
Lat Location
(32.92401280984529000,-96.70820906278571000)
City Council District
10
24-00185890
Service Request Number: 24-00185890 • Address: 12700 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2024-04-22T23:05:46.000
Service Request Number
24-00185890
Address
12700 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2024-04-22T23:05:46.000
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2024-05-13T23:59:00.000
Update Date
2024-04-25T14:49:01.000
Closed Date
2024-04-25T14:49:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007jCCvAAM
Lat Location
(32.92034967582512000,-96.70737506409726000)
City Council District
10
24-00182924
Service Request Number: 24-00182924 • Address: 12700 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2024-04-21T09:18:51.000
Service Request Number
24-00182924
Address
12700 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2024-04-21T09:18:51.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-04-22T22:56:14.000
Closed Date
2024-04-22T22:56:13.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007iaIjAAI
Lat Location
(32.92034967582512000,-96.70737506409726000)
City Council District
10
24-00181807
Service Request Number: 24-00181807 • Address: 10209 ECHO RIDGE CT, DALLAS, TX, 75243 • Created Date: 2024-04-19T18:55:57.000
Service Request Number
24-00181807
Address
10209 ECHO RIDGE CT, DALLAS, TX, 75243
Created Date
2024-04-19T18:55:57.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-04-30T18:56:59.000
Closed Date
2024-04-30T18:56:58.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007iIRSAA2
Lat Location
(32.92887895765887000,-96.70885979982133000)
City Council District
10
24-00181611
Service Request Number: 24-00181611 • Address: 12700 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2024-04-19T16:29:16.000
Service Request Number
24-00181611
Address
12700 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2024-04-19T16:29:16.000
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2024-05-10T23:59:00.000
Update Date
2024-04-25T14:48:21.000
Closed Date
2024-04-25T14:48:21.000
Priority
MCC
Method Received Description
Email
Unique Key
5008z000007iDicAAE
Lat Location
(32.92034967582512000,-96.70737506409726000)
City Council District
10
24-00180102
Service Request Number: 24-00180102 • Address: 10230 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2024-04-19T08:02:24.000
Service Request Number
24-00180102
Address
10230 LAWLER RD, DALLAS, TX, 75243
Created Date
2024-04-19T08:02:24.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-04-24T13:12:02.000
Closed Date
2024-04-24T13:12:01.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007hx5zAAA
Lat Location
(32.92369847348136600,-96.70798521257501000)
City Council District
10
24-00178868
Service Request Number: 24-00178868 • Address: 10107 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2024-04-18T12:37:14.000
Service Request Number
24-00178868
Address
10107 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2024-04-18T12:37:14.000
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Status
Closed
Outcome
No Action Required
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-04-29T23:59:00.000
Update Date
2024-04-22T12:54:03.000
Closed Date
2024-04-22T12:54:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007hcdpAAA
Lat Location
(32.91971047845796500,-96.70978194087144000)
City Council District
10
24-00176348
Service Request Number: 24-00176348 • Address: 10322 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2024-04-17T12:03:57.000
Service Request Number
24-00176348
Address
10322 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2024-04-17T12:03:57.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-04-19T09:27:40.000
Closed Date
2024-04-19T09:27:40.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007h7BpAAI
Lat Location
(32.91734289931951500,-96.70776089021855000)
City Council District
10
24-00175622
Service Request Number: 24-00175622 • Address: LAWLER RD, DALLAS, TX, 75243 • Created Date: 2024-04-17T08:46:52.000
Service Request Number
24-00175622
Address
LAWLER RD, DALLAS, TX, 75243
Created Date
2024-04-17T08:46:52.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-05-08T18:22:55.000
Closed Date
2024-05-08T18:22:55.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007gzlGAAQ
Lat Location
(32.92415039127178000,-96.70880950896450000)
City Council District
10
24-00175613
Service Request Number: 24-00175613 • Address: 10124 CHISHOLM TRL, DALLAS, TX, 75243 • Created Date: 2024-04-17T08:43:54.000
Service Request Number
24-00175613
Address
10124 CHISHOLM TRL, DALLAS, TX, 75243
Created Date
2024-04-17T08:43:54.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-05-03T17:18:13.000
Closed Date
2024-05-03T17:18:13.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007gnvbAAA
Lat Location
(32.92546533983466600,-96.71082644996346000)
City Council District
10
24-00173940
Service Request Number: 24-00173940 • Address: CHISHOLM TRL & WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2024-04-16T11:51:00.000
Service Request Number
24-00173940
Address
CHISHOLM TRL & WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2024-04-16T11:51:00.000
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-04-17T23:59:00.000
Update Date
2024-04-18T17:01:42.000
Closed Date
2024-04-18T17:01:42.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007gcdTAAQ
Lat Location
(32.92590600000238000,-96.70910400000245000)
City Council District
10
24-00173930
Service Request Number: 24-00173930 • Address: 10104 MORGAN MEADOW LN, DALLAS, TX, 75243 • Created Date: 2024-04-16T11:46:03.000
Service Request Number
24-00173930
Address
10104 MORGAN MEADOW LN, DALLAS, TX, 75243
Created Date
2024-04-16T11:46:03.000
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-04-19T23:59:00.000
Update Date
2024-04-16T11:51:26.000
Closed Date
2024-04-16T11:51:26.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007gcdSAAQ
Lat Location
(32.92094486653855000,-96.71072615584984000)
City Council District
10
24-00172375
Service Request Number: 24-00172375 • Address: HORNBEAM DR & BUNCHBERRY DR, DALLAS, TX, 75243 • Created Date: 2024-04-15T15:31:07.000
Service Request Number
24-00172375
Address
HORNBEAM DR & BUNCHBERRY DR, DALLAS, TX, 75243
Created Date
2024-04-15T15:31:07.000
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-04-16T23:59:00.000
Update Date
2024-04-20T08:50:41.000
Closed Date
2024-04-20T08:50:40.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007gD4KAAU
Lat Location
(32.92182483444748400,-96.70789879132892000)
City Council District
10
24-00171019
Service Request Number: 24-00171019 • Address: 10324 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2024-04-15T09:21:49.000
Service Request Number
24-00171019
Address
10324 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2024-04-15T09:21:49.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-05-13T20:31:33.000
Closed Date
2024-05-13T20:31:33.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007g0SjAAI
Lat Location
(32.91762986000042000,-96.70761106199035000)
City Council District
10
24-00171451
Service Request Number: 24-00171451 • Address: 10215 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2024-04-14T07:21:38.000
Service Request Number
24-00171451
Address
10215 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2024-04-14T07:21:38.000
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Status
Closed (Transferred)
Outcome
Request Transferred
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-04-26T18:59:00.000
Update Date
2024-04-15T11:10:45.000
Closed Date
2024-04-15T11:10:44.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007g4VCAAY
Lat Location
(32.92942620757721000,-96.70876447628076000)
City Council District
10
24-00167938
Service Request Number: 24-00167938 • Address: 10119 BETTYWOOD LN, DALLAS, TX, 75243 • Created Date: 2024-04-12T14:40:42.000
Service Request Number
24-00167938
Address
10119 BETTYWOOD LN, DALLAS, TX, 75243
Created Date
2024-04-12T14:40:42.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-04-14T18:59:00.000
Update Date
2024-04-15T19:51:43.000
Closed Date
2024-04-15T19:51:43.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007fMutAAE
Lat Location
(32.92321390864757000,-96.71068027265170000)
City Council District
10
24-00167932
Service Request Number: 24-00167932 • Address: 10115 BETTYWOOD LN, DALLAS, TX, 75243 • Created Date: 2024-04-12T14:38:44.000
Service Request Number
24-00167932
Address
10115 BETTYWOOD LN, DALLAS, TX, 75243
Created Date
2024-04-12T14:38:44.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-04-14T18:59:00.000
Update Date
2024-04-15T19:55:30.000
Closed Date
2024-04-15T19:55:30.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007fMRvAAM
Lat Location
(32.92321474570506000,-96.71076074652194000)
City Council District
10
24-00167908
Service Request Number: 24-00167908 • Address: 10115 LAINGTREE DR, DALLAS, TX, 75243 • Created Date: 2024-04-12T14:30:39.000
Service Request Number
24-00167908
Address
10115 LAINGTREE DR, DALLAS, TX, 75243
Created Date
2024-04-12T14:30:39.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-04-14T18:59:00.000
Update Date
2024-04-15T20:07:36.000
Closed Date
2024-04-15T20:07:36.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007fLs9AAE
Lat Location
(32.92065968633719000,-96.71045038186900000)
City Council District
10
24-00167894
Service Request Number: 24-00167894 • Address: 10150 LAINGTREE DR, DALLAS, TX, 75243 • Created Date: 2024-04-12T14:26:03.000
Service Request Number
24-00167894
Address
10150 LAINGTREE DR, DALLAS, TX, 75243
Created Date
2024-04-12T14:26:03.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-04-14T18:59:00.000
Update Date
2024-04-15T20:17:29.000
Closed Date
2024-04-15T20:17:29.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007fMWcAAM
Lat Location
(32.92037919634276500,-96.70986864150109000)
City Council District
10
24-00165734
Service Request Number: 24-00165734 • Address: 10105 BRENTRIDGE CT, DALLAS, TX, 75243 • Created Date: 2024-04-11T15:09:37.000
Service Request Number
24-00165734
Address
10105 BRENTRIDGE CT, DALLAS, TX, 75243
Created Date
2024-04-11T15:09:37.000
Department
Planning & Development Department
Service Request Type
Construction Site Complaint - DEV
Status
Closed
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-04-25T23:59:00.000
Update Date
2024-04-11T15:22:48.000
Closed Date
2024-04-11T15:22:47.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007evMMAAY
Lat Location
(32.92858076375824000,-96.71166147541423000)
City Council District
10
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