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Operation Trinity's Trident 2020-2021

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset eaah-n7x2 16 fields
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Showing 50 real records
24-00161805
Service Request Number: 24-00161805 • Address: 10324 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2024-04-09T16:54:54.000
Service Request Number
24-00161805
Address
10324 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2024-04-09T16:54:54.000
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-04-23T23:59:00.000
Update Date
2024-05-02T10:56:55.000
Closed Date
2024-05-02T10:56:54.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007dx9uAAA
Lat Location
(32.91762986000042000,-96.70761106199035000)
City Council District
10
24-00158519
Service Request Number: 24-00158519 • Address: WALNUT ST & WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2024-04-08T08:36:31.000
Service Request Number
24-00158519
Address
WALNUT ST & WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2024-04-08T08:36:31.000
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TRN
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-04-12T23:59:00.000
Update Date
2026-08-07T14:27:03.000
Closed Date
2024-04-08T12:33:38.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007d9gnAAA
Lat Location
(32.91819918512929000,-96.70956918615707000)
City Council District
10
24-00152536
Service Request Number: 24-00152536 • Address: 13401 HEDGEAPPLE DR, DALLAS, TX, 75243 • Created Date: 2024-04-04T06:04:49.000
Service Request Number
24-00152536
Address
13401 HEDGEAPPLE DR, DALLAS, TX, 75243
Created Date
2024-04-04T06:04:49.000
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - New - TRN
Status
Closed
Outcome
No Action Required
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-07-01T18:59:00.000
Update Date
2026-08-07T14:02:37.000
Closed Date
2025-02-21T13:29:29.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007bmjWAAQ
Lat Location
(32.93013726670915000,-96.71127054452140000)
City Council District
10
24-00150824
Service Request Number: 24-00150824 • Address: 10118 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2024-04-03T09:06:52.000
Service Request Number
24-00150824
Address
10118 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2024-04-03T09:06:52.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-04-24T13:15:41.000
Closed Date
2024-04-24T13:15:40.000
Priority
Standard
Method Received Description
Internal
Unique Key
5008z000007bK2BAAU
Lat Location
(32.91882271913558000,-96.70950651416946000)
City Council District
10
24-00150360
Service Request Number: 24-00150360 • Address: 13401 HEDGEAPPLE DR, DALLAS, TX, 75243 • Created Date: 2024-04-02T20:25:08.000
Service Request Number
24-00150360
Address
13401 HEDGEAPPLE DR, DALLAS, TX, 75243
Created Date
2024-04-02T20:25:08.000
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-04-16T23:59:00.000
Update Date
2024-04-11T10:52:21.000
Closed Date
2024-04-11T10:52:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007bBCKAA2
Lat Location
(32.93013726670915000,-96.71127054452140000)
City Council District
10
24-00149874
Service Request Number: 24-00149874 • Address: WALNUT ST & WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2024-04-02T15:53:50.000
Service Request Number
24-00149874
Address
WALNUT ST & WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2024-04-02T15:53:50.000
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TRN
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-04-08T23:59:00.000
Update Date
2026-08-07T14:27:03.000
Closed Date
2024-04-03T09:06:51.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007b1GPAAY
Lat Location
(32.91819918512929000,-96.70956918615707000)
City Council District
10
24-00149614
Service Request Number: 24-00149614 • Address: 10305 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2024-04-02T14:47:00.000
Service Request Number
24-00149614
Address
10305 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2024-04-02T14:47:00.000
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-04-05T23:59:00.000
Update Date
2024-04-07T21:06:52.000
Closed Date
2024-04-07T21:06:52.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007b0uHAAQ
Lat Location
(32.91800564069670500,-96.70783775071885000)
City Council District
10
24-00146320
Service Request Number: 24-00146320 • Address: 10305 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2024-04-01T09:27:15.000
Service Request Number
24-00146320
Address
10305 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2024-04-01T09:27:15.000
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-04-04T23:59:00.000
Update Date
2024-04-01T11:04:36.000
Closed Date
2024-04-01T11:04:35.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007aGF0AAM
Lat Location
(32.91800564069670500,-96.70783775071885000)
City Council District
10
24-00146291
Service Request Number: 24-00146291 • Address: 10305 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2024-04-01T09:16:47.000
Service Request Number
24-00146291
Address
10305 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2024-04-01T09:16:47.000
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-04-04T18:59:00.000
Update Date
2024-04-01T10:57:05.000
Closed Date
2024-04-01T10:57:05.000
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000007aIRPAA2
Lat Location
(32.91800564069670500,-96.70783775071885000)
City Council District
10
24-00144771
Service Request Number: 24-00144771 • Address: 10118 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2024-03-30T13:33:24.000
Service Request Number
24-00144771
Address
10118 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2024-03-30T13:33:24.000
Department
Code Compliance
Service Request Type
Consumer Protection Complaint - CCS
Status
Closed
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-05-10T13:33:23.000
Update Date
2024-04-03T09:08:51.000
Closed Date
2024-04-03T09:08:51.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007ZwICAA0
Lat Location
(32.91882271913558000,-96.70950651416946000)
City Council District
10
24-00142717
Service Request Number: 24-00142717 • Address: 12500 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2024-03-28T14:03:28.000
Service Request Number
24-00142717
Address
12500 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2024-03-28T14:03:28.000
Department
Transportation and Public Works Department
Service Request Type
Lid Cover Broken - Routine - PBW
Status
Closed (Transferred)
Outcome
Request Transferred
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-04-11T18:59:00.000
Update Date
2026-08-07T13:23:05.000
Closed Date
2024-03-29T07:23:39.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007ZTF0AAO
Lat Location
(32.91823258013012000,-96.70935053707635000)
City Council District
10
24-00138766
Service Request Number: 24-00138766 • Address: 10000 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2024-03-27T09:17:17.000
Service Request Number
24-00138766
Address
10000 LAWLER RD, DALLAS, TX, 75243
Created Date
2024-03-27T09:17:17.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-03-29T17:33:36.000
Closed Date
2024-03-29T17:33:36.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007YaYVAA0
Lat Location
(32.92380808960188400,-96.71183838647329000)
City Council District
10
24-00138177
Service Request Number: 24-00138177 • Address: 10262 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2024-03-26T17:32:29.000
Service Request Number
24-00138177
Address
10262 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2024-03-26T17:32:29.000
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-04-04T18:59:00.000
Update Date
2024-04-09T07:40:29.000
Closed Date
2024-04-09T07:40:29.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007YOJhAAO
Lat Location
(32.92992592323775000,-96.70665139268517000)
City Council District
10
24-00128631
Service Request Number: 24-00128631 • Address: 10174 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2024-03-21T07:38:10.000
Service Request Number
24-00128631
Address
10174 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2024-03-21T07:38:10.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-03-22T11:37:58.000
Closed Date
2024-03-22T11:37:58.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007W0ITAA0
Lat Location
(32.92993432009457000,-96.70940597756632000)
City Council District
10
24-00125941
Service Request Number: 24-00125941 • Address: 10116 LAINGTREE DR, DALLAS, TX, 75243 • Created Date: 2024-03-19T17:41:45.000
Service Request Number
24-00125941
Address
10116 LAINGTREE DR, DALLAS, TX, 75243
Created Date
2024-03-19T17:41:45.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-03-21T10:34:01.000
Closed Date
2024-03-21T10:34:00.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007VLPrAAO
Lat Location
(32.92038452152184000,-96.71042157648927000)
City Council District
10
24-00120892
Service Request Number: 24-00120892 • Address: 10008 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2024-03-16T13:38:57.000
Service Request Number
24-00120892
Address
10008 LAWLER RD, DALLAS, TX, 75243
Created Date
2024-03-16T13:38:57.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-04-05T16:56:15.000
Closed Date
2024-04-05T16:56:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000007U80zAAC
Lat Location
(32.92380741799884400,-96.71175004369150000)
City Council District
10
24-00120628
Service Request Number: 24-00120628 • Address: 10037 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2024-03-16T08:56:13.000
Service Request Number
24-00120628
Address
10037 LAWLER RD, DALLAS, TX, 75243
Created Date
2024-03-16T08:56:13.000
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Status
Closed
Outcome
Work Not Completed
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-06-10T18:59:00.000
Update Date
2026-08-07T13:49:25.000
Closed Date
2024-03-16T13:59:50.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007U4bHAAS
Lat Location
(32.92407206622666000,-96.71062424744491000)
City Council District
10
24-00120161
Service Request Number: 24-00120161 • Address: 12741 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2024-03-15T16:32:49.000
Service Request Number
24-00120161
Address
12741 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2024-03-15T16:32:49.000
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2024-03-16T23:59:00.000
Update Date
2024-03-16T18:53:29.000
Closed Date
2024-03-16T18:53:29.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007TtTeAAK
Lat Location
(32.92090630234341000,-96.70806912219864000)
City Council District
10
24-00119203
Service Request Number: 24-00119203 • Address: 10219 SUNRIDGE TRL, DALLAS, TX, 75243 • Created Date: 2024-03-15T10:16:38.000
Service Request Number
24-00119203
Address
10219 SUNRIDGE TRL, DALLAS, TX, 75243
Created Date
2024-03-15T10:16:38.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-04-04T11:26:29.000
Closed Date
2024-04-04T11:26:29.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007TggMAAS
Lat Location
(32.92514305447760000,-96.70864622765008000)
City Council District
10
24-00118479
Service Request Number: 24-00118479 • Address: 10010 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2024-03-14T18:09:13.000
Service Request Number
24-00118479
Address
10010 LAWLER RD, DALLAS, TX, 75243
Created Date
2024-03-14T18:09:13.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-03-16T13:47:19.000
Closed Date
2024-03-16T13:47:19.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007TSSDAA4
Lat Location
(32.92380692201367500,-96.71168486618821000)
City Council District
10
24-00118998
Service Request Number: 24-00118998 • Address: 10010 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2024-03-14T18:09:13.000
Service Request Number
24-00118998
Address
10010 LAWLER RD, DALLAS, TX, 75243
Created Date
2024-03-14T18:09:13.000
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Status
Closed (Transferred)
Outcome
Request Transferred
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-03-28T18:59:00.000
Update Date
2024-03-15T09:08:26.000
Closed Date
2024-03-15T09:08:24.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007Tdu8AAC
Lat Location
(32.92380692201367500,-96.71168486618821000)
City Council District
10
24-00117348
Service Request Number: 24-00117348 • Address: 10227 CHISHOLM TRL, DALLAS, TX, 75243 • Created Date: 2024-03-14T11:21:19.000
Service Request Number
24-00117348
Address
10227 CHISHOLM TRL, DALLAS, TX, 75243
Created Date
2024-03-14T11:21:19.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-04-05T16:28:14.000
Closed Date
2024-04-05T16:28:13.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007TEM5AAO
Lat Location
(32.92600949268861400,-96.70859216544847000)
City Council District
10
24-00117278
Service Request Number: 24-00117278 • Address: 12929 JASONCREST TRL, DALLAS, TX, 75243 • Created Date: 2024-03-14T10:59:28.000
Service Request Number
24-00117278
Address
12929 JASONCREST TRL, DALLAS, TX, 75243
Created Date
2024-03-14T10:59:28.000
Department
Water Utilities
Service Request Type
Creek/Culvert Maintenance -DWU
Status
Closed
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2024-06-07T23:59:00.000
Update Date
2024-03-20T16:27:24.000
Closed Date
2024-03-20T16:27:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007TC7RAAW
Lat Location
(32.92441522417071600,-96.71143506858155000)
City Council District
10
24-00115244
Service Request Number: 24-00115244 • Address: 10331 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2024-03-13T11:46:14.000
Service Request Number
24-00115244
Address
10331 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2024-03-13T11:46:14.000
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Status
Closed
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2024-04-24T23:59:00.000
Update Date
2024-08-21T11:10:34.000
Closed Date
2024-08-21T11:10:33.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007SkmGAAS
Lat Location
(32.91784206315642000,-96.70737868538636000)
City Council District
10
24-00110858
Service Request Number: 24-00110858 • Address: 13015 JASONCREST TRL, DALLAS, TX, 75243 • Created Date: 2024-03-11T05:39:39.000
Service Request Number
24-00110858
Address
13015 JASONCREST TRL, DALLAS, TX, 75243
Created Date
2024-03-11T05:39:39.000
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - PBW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-03-14T23:59:00.000
Update Date
2026-08-07T13:34:44.000
Closed Date
2024-03-12T16:32:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007RZxHAAW
Lat Location
(32.92620449420202500,-96.71165058238647000)
City Council District
10
24-00110857
Service Request Number: 24-00110857 • Address: 13015 JASONCREST TRL, DALLAS, TX, 75243 • Created Date: 2024-03-11T05:35:09.000
Service Request Number
24-00110857
Address
13015 JASONCREST TRL, DALLAS, TX, 75243
Created Date
2024-03-11T05:35:09.000
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Hazardous - PBW
Status
Closed
Outcome
Work Could not be Completed
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-03-12T23:59:00.000
Update Date
2026-08-07T13:32:04.000
Closed Date
2024-03-11T05:37:44.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007RZvBAAW
Lat Location
(32.92620449420202500,-96.71165058238647000)
City Council District
10
24-00110748
Service Request Number: 24-00110748 • Address: BRENTRIDGE CT & BRENTRIDGE DR, DALLAS, TX, 75243 • Created Date: 2024-03-10T21:03:57.000
Service Request Number
24-00110748
Address
BRENTRIDGE CT & BRENTRIDGE DR, DALLAS, TX, 75243
Created Date
2024-03-10T21:03:57.000
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-03-11T23:59:00.000
Update Date
2024-03-10T23:29:17.000
Closed Date
2024-03-10T23:29:17.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007RSZtAAO
Lat Location
(32.92844354090139000,-96.71175509283530000)
City Council District
10
24-00110887
Service Request Number: 24-00110887 • Address: 13215 BRENTRIDGE DR, DALLAS, TX, 75243 • Created Date: 2024-03-08T16:18:33.000
Service Request Number
24-00110887
Address
13215 BRENTRIDGE DR, DALLAS, TX, 75243
Created Date
2024-03-08T16:18:33.000
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - PBW
Status
Closed (Transferred)
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-03-13T18:59:00.000
Update Date
2026-08-07T13:34:44.000
Closed Date
2024-03-11T07:13:03.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007R0ebAAC
Lat Location
(32.92803225127424600,-96.71186588952551000)
City Council District
10
24-00108913
Service Request Number: 24-00108913 • Address: 13215 BRENTRIDGE DR, DALLAS, TX, 75243 • Created Date: 2024-03-08T16:18:33.000
Service Request Number
24-00108913
Address
13215 BRENTRIDGE DR, DALLAS, TX, 75243
Created Date
2024-03-08T16:18:33.000
Department
Transportation and Public Works Department
Service Request Type
Alley Repair - Routine - PBW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-06-04T23:59:00.000
Update Date
2026-08-07T12:57:56.000
Closed Date
2024-03-15T05:09:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007QwJBAA0
Lat Location
(32.92803225127424600,-96.71186588952551000)
City Council District
10
24-00107163
Service Request Number: 24-00107163 • Address: 10118 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2024-03-07T17:24:39.000
Service Request Number
24-00107163
Address
10118 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2024-03-07T17:24:39.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-03-08T13:37:06.000
Closed Date
2024-03-08T13:37:05.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007QW8wAAG
Lat Location
(32.91882271913558000,-96.70950651416946000)
City Council District
10
24-00104202
Service Request Number: 24-00104202 • Address: 10205 CHISHOLM TRL, DALLAS, TX, 75243 • Created Date: 2024-03-06T11:39:36.000
Service Request Number
24-00104202
Address
10205 CHISHOLM TRL, DALLAS, TX, 75243
Created Date
2024-03-06T11:39:36.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-03-08T18:59:00.000
Update Date
2024-03-06T15:27:57.000
Closed Date
2024-03-06T15:27:56.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007PpQmAAK
Lat Location
(32.92603203653191000,-96.70898298412801000)
City Council District
10
24-00104198
Service Request Number: 24-00104198 • Address: 13308 DAYSTROM CT, DALLAS, TX, 75243 • Created Date: 2024-03-06T11:38:12.000
Service Request Number
24-00104198
Address
13308 DAYSTROM CT, DALLAS, TX, 75243
Created Date
2024-03-06T11:38:12.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-03-08T18:59:00.000
Update Date
2024-03-06T15:39:30.000
Closed Date
2024-03-06T15:39:30.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007PoicAAC
Lat Location
(32.93031167875174000,-96.71192887251532000)
City Council District
10
24-00103292
Service Request Number: 24-00103292 • Address: 10100 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2024-03-05T18:24:49.000
Service Request Number
24-00103292
Address
10100 LAWLER RD, DALLAS, TX, 75243
Created Date
2024-03-05T18:24:49.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-03-07T11:53:55.000
Closed Date
2024-03-07T11:53:55.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007PUr9AAG
Lat Location
(32.92379362974294600,-96.71011998226403000)
City Council District
10
24-00100314
Service Request Number: 24-00100314 • Address: 13401 HEDGEAPPLE DR, DALLAS, TX, 75243 • Created Date: 2024-03-04T12:28:54.000
Service Request Number
24-00100314
Address
13401 HEDGEAPPLE DR, DALLAS, TX, 75243
Created Date
2024-03-04T12:28:54.000
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Status
Closed
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2024-04-15T23:59:00.000
Update Date
2024-04-17T15:41:54.000
Closed Date
2024-04-17T15:41:53.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007OhQ9AAK
Lat Location
(32.93013726670915000,-96.71127054452140000)
City Council District
10
24-00100299
Service Request Number: 24-00100299 • Address: 10268 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2024-03-04T12:22:55.000
Service Request Number
24-00100299
Address
10268 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2024-03-04T12:22:55.000
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Status
Closed (Duplicate)
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-03-13T18:59:00.000
Update Date
2024-03-12T07:30:39.000
Closed Date
2024-03-12T07:30:39.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007Oj7wAAC
Lat Location
(32.92992489167945500,-96.70657520043439000)
City Council District
10
24-00097884
Service Request Number: 24-00097884 • Address: 12607 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2024-03-01T18:00:49.000
Service Request Number
24-00097884
Address
12607 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2024-03-01T18:00:49.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-03-04T16:51:00.000
Closed Date
2024-03-04T16:51:00.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007O0zDAAS
Lat Location
(32.91954580257184000,-96.70922927421198000)
City Council District
10
24-00097793
Service Request Number: 24-00097793 • Address: 10102 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2024-03-01T17:16:29.000
Service Request Number
24-00097793
Address
10102 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2024-03-01T17:16:29.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-03-07T11:56:05.000
Closed Date
2024-03-07T11:56:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007NzStAAK
Lat Location
(32.92995637861191000,-96.71110452713022000)
City Council District
10
24-00100646
Service Request Number: 24-00100646 • Address: 10102 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2024-03-01T17:16:29.000
Service Request Number
24-00100646
Address
10102 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2024-03-01T17:16:29.000
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Status
Closed (Transferred)
Outcome
Request Transferred
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-03-15T18:59:00.000
Update Date
2024-03-04T14:30:18.000
Closed Date
2024-03-04T14:30:16.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007OoBcAAK
Lat Location
(32.92995637861191000,-96.71110452713022000)
City Council District
10
24-00097134
Service Request Number: 24-00097134 • Address: 10268 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2024-03-01T12:45:52.000
Service Request Number
24-00097134
Address
10268 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2024-03-01T12:45:52.000
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Status
Closed (Duplicate)
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-03-12T18:59:00.000
Update Date
2024-03-12T07:30:40.000
Closed Date
2024-03-12T07:30:39.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007NrOnAAK
Lat Location
(32.92992489167945500,-96.70657520043439000)
City Council District
10
24-00096188
Service Request Number: 24-00096188 • Address: 10268 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2024-02-29T19:15:11.000
Service Request Number
24-00096188
Address
10268 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2024-02-29T19:15:11.000
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-03-12T18:59:00.000
Update Date
2024-03-12T07:30:40.000
Closed Date
2024-03-12T07:30:39.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007NahlAAC
Lat Location
(32.92992489167945500,-96.70657520043439000)
City Council District
10
24-00095918
Service Request Number: 24-00095918 • Address: 12909 JENNIFER PL, DALLAS, TX, 75243 • Created Date: 2024-02-29T16:59:02.000
Service Request Number
24-00095918
Address
12909 JENNIFER PL, DALLAS, TX, 75243
Created Date
2024-02-29T16:59:02.000
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - PBW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-03-04T00:59:00.000
Update Date
2024-10-01T00:03:06.000
Closed Date
2024-02-29T22:10:49.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007NV7CAAW
Lat Location
(32.92403083259883000,-96.71033541071245000)
City Council District
10
24-00095564
Service Request Number: 24-00095564 • Address: 13309 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2024-02-29T14:47:28.000
Service Request Number
24-00095564
Address
13309 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2024-02-29T14:47:28.000
Department
Office of Budget
Service Request Type
Utility Complaint/Information - OBS
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-04-11T23:59:00.000
Update Date
2024-03-14T11:47:21.000
Closed Date
2024-03-14T11:47:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007NPrDAAW
Lat Location
(32.92874129351968000,-96.70934388516580000)
City Council District
10
24-00094935
Service Request Number: 24-00094935 • Address: 10104 BRENTRIDGE CT, DALLAS, TX, 75243 • Created Date: 2024-02-29T10:44:58.000
Service Request Number
24-00094935
Address
10104 BRENTRIDGE CT, DALLAS, TX, 75243
Created Date
2024-02-29T10:44:58.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-03-02T18:59:00.000
Update Date
2024-03-01T09:05:54.000
Closed Date
2024-03-01T09:05:54.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007NG67AAG
Lat Location
(32.92830589546225000,-96.71166235192200000)
City Council District
10
24-00089469
Service Request Number: 24-00089469 • Address: 13311 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2024-02-26T13:10:13.000
Service Request Number
24-00089469
Address
13311 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2024-02-26T13:10:13.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-02-28T18:59:00.000
Update Date
2024-02-27T10:50:02.000
Closed Date
2024-02-27T10:50:01.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007KumaAAC
Lat Location
(32.92882412997308000,-96.70935747857868000)
City Council District
10
24-00085016
Service Request Number: 24-00085016 • Address: DESERT WILLOW DR & WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2024-02-22T17:42:54.000
Service Request Number
24-00085016
Address
DESERT WILLOW DR & WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2024-02-22T17:42:54.000
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - PBW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-02-28T00:59:00.000
Update Date
2026-08-07T13:34:44.000
Closed Date
2024-02-26T17:36:11.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007JijvAAC
Lat Location
(32.93007076165787000,-96.70920376773203000)
City Council District
10
24-00078544
Service Request Number: 24-00078544 • Address: 10118 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2024-02-19T08:18:52.000
Service Request Number
24-00078544
Address
10118 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2024-02-19T08:18:52.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-02-21T18:59:00.000
Update Date
2024-02-20T17:09:56.000
Closed Date
2024-02-20T17:09:56.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007I4Y0AAK
Lat Location
(32.92915860820955500,-96.71132568908786000)
City Council District
10
24-00074907
Service Request Number: 24-00074907 • Address: 10215 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2024-02-15T17:20:32.000
Service Request Number
24-00074907
Address
10215 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2024-02-15T17:20:32.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-02-22T12:45:45.000
Closed Date
2024-02-22T12:45:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007H0RJAA0
Lat Location
(32.92942620757721000,-96.70876447628076000)
City Council District
10
24-00070245
Service Request Number: 24-00070245 • Address: 10219 CHISHOLM TRL, DALLAS, TX, 75243 • Created Date: 2024-02-13T12:35:45.000
Service Request Number
24-00070245
Address
10219 CHISHOLM TRL, DALLAS, TX, 75243
Created Date
2024-02-13T12:35:45.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-02-14T15:09:46.000
Closed Date
2024-02-14T15:09:45.000
Priority
Priority
Method Received Description
Phone
Unique Key
5008z000007FqfvAAC
Lat Location
(32.92601327990004000,-96.70873076905976000)
City Council District
10
24-00069437
Service Request Number: 24-00069437 • Address: 10324 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2024-02-12T23:35:02.000
Service Request Number
24-00069437
Address
10324 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2024-02-12T23:35:02.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-04-08T22:30:41.000
Closed Date
2024-04-08T22:30:40.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007FdzVAAS
Lat Location
(32.91762986000042000,-96.70761106199035000)
City Council District
10
24-00069436
Service Request Number: 24-00069436 • Address: 12632 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2024-02-12T23:34:23.000
Service Request Number
24-00069436
Address
12632 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2024-02-12T23:34:23.000
Department
Office of Budget
Service Request Type
Utility Complaint/Information - OBS
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-03-26T23:59:00.000
Update Date
2024-02-14T09:49:53.000
Closed Date
2024-02-14T09:49:52.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007FdymAAC
Lat Location
(32.92008492436974000,-96.70774983693902000)
City Council District
10
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