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Operation Trinity's Trident 2020-2021

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset eaah-n7x2 16 fields
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Dataset fields
Showing 50 real records
26-00133870
Service Request Number: 26-00133870 • Address: 9808 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2026-04-01T11:41:59.000
Service Request Number
26-00133870
Address
9808 LAWLER RD, DALLAS, TX, 75243
Created Date
2026-04-01T11:41:59.000
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-04-02T23:59:00.000
Update Date
2026-04-09T09:46:16.000
Closed Date
2026-04-09T09:46:16.000
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001fM8QIAA0
Lat Location
(32.92394513018617000,-96.71568050201803000)
City Council District
10
26-00131675
Service Request Number: 26-00131675 • Address: 10315 CIMMARON TRL, DALLAS, TX, 75243 • Created Date: 2026-03-31T11:25:14.000
Service Request Number
26-00131675
Address
10315 CIMMARON TRL, DALLAS, TX, 75243
Created Date
2026-03-31T11:25:14.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-04-13T16:06:12.000
Closed Date
2026-04-13T15:20:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001f6EhkAAE
Lat Location
(32.92600313772622000,-96.70602018352652000)
City Council District
10
26-00129540
Service Request Number: 26-00129540 • Address: 10235 CHISHOLM TRL, DALLAS, TX, 75243 • Created Date: 2026-03-30T11:47:56.000
Service Request Number
26-00129540
Address
10235 CHISHOLM TRL, DALLAS, TX, 75243
Created Date
2026-03-30T11:47:56.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-04-23T10:46:14.000
Closed Date
2026-04-23T10:00:30.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001eqRZIAA2
Lat Location
(32.92600880590981000,-96.70844433042176000)
City Council District
10
26-00122807
Service Request Number: 26-00122807 • Address: 10315 CIMMARON TRL, DALLAS, TX, 75243 • Created Date: 2026-03-25T18:31:31.000
Service Request Number
26-00122807
Address
10315 CIMMARON TRL, DALLAS, TX, 75243
Created Date
2026-03-25T18:31:31.000
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Status
Closed
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-06-04T23:59:00.000
Update Date
2026-03-31T11:29:14.000
Closed Date
2026-03-31T11:28:48.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001e4HPMAA2
Lat Location
(32.92600313772622000,-96.70602018352652000)
City Council District
10
26-00122024
Service Request Number: 26-00122024 • Address: BUNCHBERRY DR & WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2026-03-25T13:38:07.000
Service Request Number
26-00122024
Address
BUNCHBERRY DR & WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2026-03-25T13:38:07.000
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-08T23:59:00.000
Update Date
2026-04-08T08:00:53.000
Closed Date
2026-04-08T08:00:41.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001e05zTAAQ
Lat Location
(32.92183776893407600,-96.70904050671422000)
City Council District
10
26-00122006
Service Request Number: 26-00122006 • Address: MORGAN MEADOW LN & WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2026-03-25T13:34:23.000
Service Request Number
26-00122006
Address
MORGAN MEADOW LN & WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2026-03-25T13:34:23.000
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-08T23:59:00.000
Update Date
2026-04-06T09:38:03.000
Closed Date
2026-04-06T09:37:42.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001dyksFAAQ
Lat Location
(32.92137068490806000,-96.70904466892378000)
City Council District
10
26-00118657
Service Request Number: 26-00118657 • Address: 10268 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2026-03-23T20:59:45.000
Service Request Number
26-00118657
Address
10268 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2026-03-23T20:59:45.000
Department
Transportation and Public Works Department
Service Request Type
Construction Right of Way/Status - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-04-07T23:59:00.000
Update Date
2026-05-27T10:56:57.000
Closed Date
2026-03-24T15:07:09.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001dZ8zrAAC
Lat Location
(32.92992489167945500,-96.70657520043439000)
City Council District
10
26-00118991
Service Request Number: 26-00118991 • Address: 10268 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2026-03-23T20:59:45.000
Service Request Number
26-00118991
Address
10268 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2026-03-23T20:59:45.000
Department
Transportation and Public Works Department
Service Request Type
Alley Repair - Routine - TPW
Status
Closed (Transferred)
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-06-16T23:59:00.000
Update Date
2026-03-24T09:05:19.000
Closed Date
2026-03-24T09:05:18.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001dd50xAAA
Lat Location
(32.92992489167945500,-96.70657520043439000)
City Council District
10
26-00117930
Service Request Number: 26-00117930 • Address: 10268 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2026-03-23T14:39:26.000
Service Request Number
26-00117930
Address
10268 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2026-03-23T14:39:26.000
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-24T23:59:00.000
Update Date
2026-03-23T21:00:42.000
Closed Date
2026-03-23T21:00:08.000
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001dUMIgAAO
Lat Location
(32.92992489167945500,-96.70657520043439000)
City Council District
10
26-00115463
Service Request Number: 26-00115463 • Address: 10112 LAINGTREE DR, DALLAS, TX, 75243 • Created Date: 2026-03-21T12:00:17.000
Service Request Number
26-00115463
Address
10112 LAINGTREE DR, DALLAS, TX, 75243
Created Date
2026-03-21T12:00:17.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-03-24T14:31:54.000
Closed Date
2026-03-24T14:31:53.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001dArpnAAC
Lat Location
(32.92038514785211600,-96.71048662766871000)
City Council District
10
26-00113008
Service Request Number: 26-00113008 • Address: 10116 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2026-03-19T16:41:44.000
Service Request Number
26-00113008
Address
10116 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2026-03-19T16:41:44.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-23T23:59:00.000
Update Date
2026-03-19T19:29:21.000
Closed Date
2026-03-19T19:29:21.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001cqJ8GAAU
Lat Location
(32.91885459067741000,-96.70955961824515000)
City Council District
10
26-00111530
Service Request Number: 26-00111530 • Address: 12915 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2026-03-19T08:55:18.000
Service Request Number
26-00111530
Address
12915 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2026-03-19T08:55:18.000
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-23T23:59:00.000
Update Date
2026-03-20T08:15:44.000
Closed Date
2026-03-20T08:15:34.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ciOwKAAU
Lat Location
(32.92417206964527000,-96.70919542592252000)
City Council District
10
26-00110924
Service Request Number: 26-00110924 • Address: 13234 DEER RUN TRL, DALLAS, TX, 75243 • Created Date: 2026-03-18T16:41:40.000
Service Request Number
26-00110924
Address
13234 DEER RUN TRL, DALLAS, TX, 75243
Created Date
2026-03-18T16:41:40.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-03-27T11:38:14.000
Closed Date
2026-03-27T10:52:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001cbZhyAAE
Lat Location
(32.92892646317266500,-96.70600438512790000)
City Council District
10
26-00107964
Service Request Number: 26-00107964 • Address: 10102 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2026-03-17T10:23:46.000
Service Request Number
26-00107964
Address
10102 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2026-03-17T10:23:46.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-03-20T17:20:17.000
Closed Date
2026-03-20T16:34:21.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001cERuqAAG
Lat Location
(32.92995637861191000,-96.71110452713022000)
City Council District
10
26-00107551
Service Request Number: 26-00107551 • Address: 12502 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2026-03-17T01:11:52.000
Service Request Number
26-00107551
Address
12502 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2026-03-17T01:11:52.000
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TPW
Status
In Progress
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-06-10T23:59:00.000
Update Date
2026-03-18T11:16:28.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001cAO7VAAW
Lat Location
(32.91824117375301000,-96.70934331862350000)
City Council District
10
26-00104160
Service Request Number: 26-00104160 • Address: 10100 LAINGTREE DR, DALLAS, TX, 75243 • Created Date: 2026-03-14T12:57:22.000
Service Request Number
26-00104160
Address
10100 LAINGTREE DR, DALLAS, TX, 75243
Created Date
2026-03-14T12:57:22.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-17T23:59:00.000
Update Date
2026-03-15T17:13:40.000
Closed Date
2026-03-15T17:13:38.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001blQHOAA2
Lat Location
(32.92038702663911000,-96.71068178121257000)
City Council District
10
26-00104050
Service Request Number: 26-00104050 • Address: 10112 LAINGTREE DR, DALLAS, TX, 75243 • Created Date: 2026-03-14T11:10:02.000
Service Request Number
26-00104050
Address
10112 LAINGTREE DR, DALLAS, TX, 75243
Created Date
2026-03-14T11:10:02.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-17T23:59:00.000
Update Date
2026-03-14T12:33:20.000
Closed Date
2026-03-14T12:33:05.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001bkWtZAAU
Lat Location
(32.92038514785211600,-96.71048662766871000)
City Council District
10
26-00099852
Service Request Number: 26-00099852 • Address: 10334 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2026-03-11T21:15:02.000
Service Request Number
26-00099852
Address
10334 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2026-03-11T21:15:02.000
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Status
Closed
Outcome
Request Documented
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-18T23:59:00.000
Update Date
2026-03-14T11:08:32.000
Closed Date
2026-03-14T11:08:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001bFNg1AAG
Lat Location
(32.91756702491325000,-96.70744921771693000)
City Council District
10
26-00097188
Service Request Number: 26-00097188 • Address: 10100 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2026-03-10T16:08:15.000
Service Request Number
26-00097188
Address
10100 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2026-03-10T16:08:15.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-12T23:59:00.000
Update Date
2026-03-11T15:43:52.000
Closed Date
2026-03-11T15:43:50.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001awWjpAAE
Lat Location
(32.92915940272940400,-96.71178985814163000)
City Council District
10
26-00097152
Service Request Number: 26-00097152 • Address: 10200 DEERMONT TRL, DALLAS, TX, 75243 • Created Date: 2026-03-10T15:59:12.000
Service Request Number
26-00097152
Address
10200 DEERMONT TRL, DALLAS, TX, 75243
Created Date
2026-03-10T15:59:12.000
Department
Transportation and Public Works
Service Request Type
Traffic - Speed Control - TPW
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
120 Business Days
Overall Service Request Due Date
2026-08-27T23:59:00.000
Update Date
2026-08-07T13:58:09.000
Closed Date
2026-06-12T11:08:16.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001avJlUAAU
Lat Location
(32.92744919032982400,-96.70880378241817000)
City Council District
10
26-00097100
Service Request Number: 26-00097100 • Address: 10105 BETTYWOOD LN, DALLAS, TX, 75243 • Created Date: 2026-03-10T15:43:43.000
Service Request Number
26-00097100
Address
10105 BETTYWOOD LN, DALLAS, TX, 75243
Created Date
2026-03-10T15:43:43.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-03-11T17:13:53.000
Closed Date
2026-03-11T17:13:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001aw7IPAAY
Lat Location
(32.92321683812136000,-96.71096193120418000)
City Council District
10
26-00096945
Service Request Number: 26-00096945 • Address: 10112 LAINGTREE DR, DALLAS, TX, 75243 • Created Date: 2026-03-10T14:51:51.000
Service Request Number
26-00096945
Address
10112 LAINGTREE DR, DALLAS, TX, 75243
Created Date
2026-03-10T14:51:51.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-03-11T21:59:09.000
Closed Date
2026-03-11T21:13:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001au6QWAAY
Lat Location
(32.92038514785211600,-96.71048662766871000)
City Council District
10
26-00093259
Service Request Number: 26-00093259 • Address: 10118 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2026-03-08T14:40:32.000
Service Request Number
26-00093259
Address
10118 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2026-03-08T14:40:32.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-03-23T13:55:48.000
Closed Date
2026-03-23T13:55:47.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aRzF8AAK
Lat Location
(32.91882271913558000,-96.70950651416946000)
City Council District
10
26-00093255
Service Request Number: 26-00093255 • Address: 12606 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2026-03-08T14:39:00.000
Service Request Number
26-00093255
Address
12606 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2026-03-08T14:39:00.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-03-11T15:50:12.000
Closed Date
2026-03-11T15:50:12.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aS2BJAA0
Lat Location
(32.91941715668459000,-96.70890505738517000)
City Council District
10
26-00091641
Service Request Number: 26-00091641 • Address: 10326 CIMMARON TRL, DALLAS, TX, 75243 • Created Date: 2026-03-06T17:23:15.000
Service Request Number
26-00091641
Address
10326 CIMMARON TRL, DALLAS, TX, 75243
Created Date
2026-03-06T17:23:15.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-03-28T11:31:16.000
Closed Date
2026-03-28T11:31:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001aGFaZAAW
Lat Location
(32.92563055651851000,-96.70634823233124000)
City Council District
10
26-00091625
Service Request Number: 26-00091625 • Address: 10314 CIMMARON TRL, DALLAS, TX, 75243 • Created Date: 2026-03-06T17:17:19.000
Service Request Number
26-00091625
Address
10314 CIMMARON TRL, DALLAS, TX, 75243
Created Date
2026-03-06T17:17:19.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-03-28T11:32:08.000
Closed Date
2026-03-28T11:32:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001aFiJgAAK
Lat Location
(32.92619141014126400,-96.70634503677020000)
City Council District
10
26-00091609
Service Request Number: 26-00091609 • Address: 10310 CIMMARON TRL, DALLAS, TX, 75243 • Created Date: 2026-03-06T17:09:59.000
Service Request Number
26-00091609
Address
10310 CIMMARON TRL, DALLAS, TX, 75243
Created Date
2026-03-06T17:09:59.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-03-28T11:33:11.000
Closed Date
2026-03-28T11:33:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001aGW3VAAW
Lat Location
(32.92633923591043000,-96.70634434066020000)
City Council District
10
26-00090861
Service Request Number: 26-00090861 • Address: 12525 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2026-03-06T12:16:22.000
Service Request Number
26-00090861
Address
12525 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2026-03-06T12:16:22.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-03-16T12:14:32.000
Closed Date
2026-03-16T12:14:31.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001aB3rlAAC
Lat Location
(32.91795905220842000,-96.70811757714769000)
City Council District
10
26-00088025
Service Request Number: 26-00088025 • Address: 10112 LAINGTREE DR, DALLAS, TX, 75243 • Created Date: 2026-03-04T22:09:07.000
Service Request Number
26-00088025
Address
10112 LAINGTREE DR, DALLAS, TX, 75243
Created Date
2026-03-04T22:09:07.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-03-28T12:08:36.000
Closed Date
2026-03-28T12:08:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001ZoakVAAR
Lat Location
(32.92038514785211600,-96.71048662766871000)
City Council District
10
26-00088018
Service Request Number: 26-00088018 • Address: 10120 CHISHOLM TRL, DALLAS, TX, 75243 • Created Date: 2026-03-04T22:04:50.000
Service Request Number
26-00088018
Address
10120 CHISHOLM TRL, DALLAS, TX, 75243
Created Date
2026-03-04T22:04:50.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-03-19T15:00:47.000
Closed Date
2026-03-19T15:00:47.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001ZoeGvAAJ
Lat Location
(32.92577913841683600,-96.71095798868480000)
City Council District
10
26-00088014
Service Request Number: 26-00088014 • Address: 10119 CHISHOLM TRL, DALLAS, TX, 75243 • Created Date: 2026-03-04T21:57:22.000
Service Request Number
26-00088014
Address
10119 CHISHOLM TRL, DALLAS, TX, 75243
Created Date
2026-03-04T21:57:22.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-03-19T14:59:15.000
Closed Date
2026-03-19T14:59:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001ZoSdyAAF
Lat Location
(32.92605408396626000,-96.71100403783021000)
City Council District
10
26-00086508
Service Request Number: 26-00086508 • Address: 10100 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2026-03-04T10:53:31.000
Service Request Number
26-00086508
Address
10100 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2026-03-04T10:53:31.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-07T00:59:00.000
Update Date
2026-03-05T11:29:25.000
Closed Date
2026-03-05T11:29:12.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ZdMDlAAN
Lat Location
(32.92915940272940400,-96.71178985814163000)
City Council District
10
26-00085278
Service Request Number: 26-00085278 • Address: 10105 BETTYWOOD LN, DALLAS, TX, 75243 • Created Date: 2026-03-03T14:53:27.000
Service Request Number
26-00085278
Address
10105 BETTYWOOD LN, DALLAS, TX, 75243
Created Date
2026-03-03T14:53:27.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-03-09T09:10:04.000
Closed Date
2026-03-09T09:10:04.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZSousAAD
Lat Location
(32.92321683812136000,-96.71096193120418000)
City Council District
10
26-00084465
Service Request Number: 26-00084465 • Address: 12511 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2026-03-03T10:05:19.000
Service Request Number
26-00084465
Address
12511 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2026-03-03T10:05:19.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-06T00:59:00.000
Update Date
2026-03-04T13:54:14.000
Closed Date
2026-03-04T13:54:04.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZLD8tAAH
Lat Location
(32.91852774608755000,-96.70809347648772000)
City Council District
10
26-00084078
Service Request Number: 26-00084078 • Address: 10105 BETTYWOOD LN, DALLAS, TX, 75243 • Created Date: 2026-03-02T20:29:38.000
Service Request Number
26-00084078
Address
10105 BETTYWOOD LN, DALLAS, TX, 75243
Created Date
2026-03-02T20:29:38.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-03-07T16:19:14.000
Closed Date
2026-03-07T15:32:57.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZHYAOAA5
Lat Location
(32.92321683812136000,-96.71096193120418000)
City Council District
10
26-00082934
Service Request Number: 26-00082934 • Address: WALNUT ST & WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2026-03-02T12:23:47.000
Service Request Number
26-00082934
Address
WALNUT ST & WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2026-03-02T12:23:47.000
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-06T00:59:00.000
Update Date
2026-03-03T10:11:44.000
Closed Date
2026-03-03T10:11:43.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001Z8qG5AAJ
Lat Location
(32.91819918512929000,-96.70956918615707000)
City Council District
10
26-00082426
Service Request Number: 26-00082426 • Address: 12509 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2026-03-02T09:39:46.000
Service Request Number
26-00082426
Address
12509 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2026-03-02T09:39:46.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-05T00:59:00.000
Update Date
2026-03-03T13:26:15.000
Closed Date
2026-03-03T13:26:08.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001Z4XC4AAN
Lat Location
(32.91847396442173000,-96.70809393097630000)
City Council District
10
26-00081838
Service Request Number: 26-00081838 • Address: 12525 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2026-03-01T15:33:02.000
Service Request Number
26-00081838
Address
12525 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2026-03-01T15:33:02.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-03-06T13:42:05.000
Closed Date
2026-03-06T12:56:11.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001YzzNRAAZ
Lat Location
(32.91795905220842000,-96.70811757714769000)
City Council District
10
26-00080153
Service Request Number: 26-00080153 • Address: 13214 DEER RUN TRL, DALLAS, TX, 75243 • Created Date: 2026-02-27T16:41:59.000
Service Request Number
26-00080153
Address
13214 DEER RUN TRL, DALLAS, TX, 75243
Created Date
2026-02-27T16:41:59.000
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-03-02T00:59:00.000
Update Date
2026-02-27T17:55:38.000
Closed Date
2026-02-27T17:55:37.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001YnXegAAF
Lat Location
(32.92828444646731000,-96.70600635972850000)
City Council District
10
26-00078734
Service Request Number: 26-00078734 • Address: 13214 DEER RUN TRL, DALLAS, TX, 75243 • Created Date: 2026-02-26T18:57:30.000
Service Request Number
26-00078734
Address
13214 DEER RUN TRL, DALLAS, TX, 75243
Created Date
2026-02-26T18:57:30.000
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-03-01T00:59:00.000
Update Date
2026-02-26T23:59:46.000
Closed Date
2026-02-26T23:59:45.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001YbAp8AAF
Lat Location
(32.92828444646731000,-96.70600635972850000)
City Council District
10
26-00075887
Service Request Number: 26-00075887 • Address: 10100 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2026-02-25T13:27:40.000
Service Request Number
26-00075887
Address
10100 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2026-02-25T13:27:40.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-02-28T00:59:00.000
Update Date
2026-02-25T20:49:55.000
Closed Date
2026-02-25T20:49:52.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001YG3HFAA1
Lat Location
(32.92915940272940400,-96.71178985814163000)
City Council District
10
26-00075726
Service Request Number: 26-00075726 • Address: 13206 DEER RUN TRL, DALLAS, TX, 75243 • Created Date: 2026-02-25T12:30:26.000
Service Request Number
26-00075726
Address
13206 DEER RUN TRL, DALLAS, TX, 75243
Created Date
2026-02-25T12:30:26.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-02-28T00:59:00.000
Update Date
2026-02-26T15:18:32.000
Closed Date
2026-02-26T15:18:31.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001YFDfBAAX
Lat Location
(32.92787087075511000,-96.70600763211772000)
City Council District
10
26-00073385
Service Request Number: 26-00073385 • Address: 10302 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2026-02-24T10:23:26.000
Service Request Number
26-00073385
Address
10302 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2026-02-24T10:23:26.000
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Status
Closed
Outcome
Request Documented
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-03-10T23:59:00.000
Update Date
2026-02-27T10:29:15.000
Closed Date
2026-02-27T10:29:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001Xwid3AAB
Lat Location
(32.91773967748338000,-96.70792721372646000)
City Council District
10
26-00072879
Service Request Number: 26-00072879 • Address: 10325 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2026-02-23T20:19:18.000
Service Request Number
26-00072879
Address
10325 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2026-02-23T20:19:18.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-02-26T00:59:00.000
Update Date
2026-02-25T18:05:24.000
Closed Date
2026-02-25T18:05:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001XrgaIAAR
Lat Location
(32.91787934711939000,-96.70747428041709000)
City Council District
10
26-00070858
Service Request Number: 26-00070858 • Address: 10140 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2026-02-22T15:56:59.000
Service Request Number
26-00070858
Address
10140 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2026-02-22T15:56:59.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-02-25T13:00:04.000
Closed Date
2026-02-25T12:14:07.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001XbrHxAAJ
Lat Location
(32.92993574744184000,-96.70969605091571000)
City Council District
10
26-00070255
Service Request Number: 26-00070255 • Address: 12500 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2026-02-21T21:41:50.000
Service Request Number
26-00070255
Address
12500 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2026-02-21T21:41:50.000
Department
Transportation and Public Works Department
Service Request Type
Street/Road Blockage - TPW
Status
Closed
Outcome
No street or road blockage found at location
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-02-23T00:59:00.000
Update Date
2026-02-21T22:45:34.000
Closed Date
2026-02-21T22:45:34.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001XY6HCAA1
Lat Location
(32.91744513460117400,-96.70803988477351000)
City Council District
10
26-00069810
Service Request Number: 26-00069810 • Address: 10128 RITA RD, DALLAS, TX, 75243 • Created Date: 2026-02-21T11:14:52.000
Service Request Number
26-00069810
Address
10128 RITA RD, DALLAS, TX, 75243
Created Date
2026-02-21T11:14:52.000
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-02-23T00:59:00.000
Update Date
2026-02-21T16:02:37.000
Closed Date
2026-02-21T16:02:36.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001XUneCAAT
Lat Location
(32.92210365794836000,-96.71040799498030000)
City Council District
10
26-00069504
Service Request Number: 26-00069504 • Address: 10128 RITA RD, DALLAS, TX, 75243 • Created Date: 2026-02-20T19:01:09.000
Service Request Number
26-00069504
Address
10128 RITA RD, DALLAS, TX, 75243
Created Date
2026-02-20T19:01:09.000
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2026-03-08T00:59:00.000
Update Date
2026-02-21T11:44:42.000
Closed Date
2026-02-21T11:44:41.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001XRMddAAH
Lat Location
(32.92210365794836000,-96.71040799498030000)
City Council District
10
26-00069451
Service Request Number: 26-00069451 • Address: 13206 DEER RUN TRL, DALLAS, TX, 75243 • Created Date: 2026-02-20T18:15:34.000
Service Request Number
26-00069451
Address
13206 DEER RUN TRL, DALLAS, TX, 75243
Created Date
2026-02-20T18:15:34.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-02-25T12:37:13.000
Closed Date
2026-02-25T12:37:12.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001XPzODAA1
Lat Location
(32.92787087075511000,-96.70600763211772000)
City Council District
10
26-00067427
Service Request Number: 26-00067427 • Address: 10136 CHISHOLM TRL, DALLAS, TX, 75243 • Created Date: 2026-02-19T17:12:24.000
Service Request Number
26-00067427
Address
10136 CHISHOLM TRL, DALLAS, TX, 75243
Created Date
2026-02-19T17:12:24.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-03-04T22:25:07.000
Closed Date
2026-03-04T22:25:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001XAcTXAA1
Lat Location
(32.92577852422071000,-96.71058451692474000)
City Council District
10
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