311 Requests 2017

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset f4q3-ui76 11 fields
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Showing 50 real records
18-00499965
Service Request Number: 18-00499965 • Address: 115 MT HOOD ST, DALLAS, 75211 • Service Request Type: Smoke Detector Request - DFD
Service Request Number
18-00499965
Address
115 MT HOOD ST, DALLAS, 75211
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-10-10T13:40:52.000
Status
Closed
Created Date
2018-09-26T13:40:52.000
Closed Date
2018-09-26T13:41:06.000
Method Received Description
Mass Entry
Lat Long Location
{"type":"Point","coordinates":[-96.886287,32.745663]}
18-00499964
Service Request Number: 18-00499964 • Address: 402 S FITZHUGH AVE, DALLAS, TX 75223 • Service Request Type: Substandard Structure - CCS
Service Request Number
18-00499964
Address
402 S FITZHUGH AVE, DALLAS, TX 75223
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-03-21T13:40:33.000
Status
Open
Created Date
2018-09-26T13:40:33.000
Closed Date
2018-09-26T13:40:33.000
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.761379,32.793185]}
18-00499962
Service Request Number: 18-00499962 • Address: 750 EZEKIAL AVE, DALLAS, TX 75217 • Service Request Type: High Weeds - CCS
Service Request Number
18-00499962
Address
750 EZEKIAL AVE, DALLAS, TX 75217
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-24T13:40:27.000
Status
Closed
Created Date
2018-09-26T13:40:27.000
Closed Date
2018-09-26T13:43:02.000
Outcome
Resolved - Referral to Agency/Contractor
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.709936,32.726236]}
18-00499963
Service Request Number: 18-00499963 • Address: 111 MT HOOD ST, DALLAS, 75211 • Service Request Type: Smoke Detector Request - DFD
Service Request Number
18-00499963
Address
111 MT HOOD ST, DALLAS, 75211
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-10-10T13:40:26.000
Status
Closed
Created Date
2018-09-26T13:40:26.000
Closed Date
2018-09-26T13:40:42.000
Method Received Description
Mass Entry
Lat Long Location
{"type":"Point","coordinates":[-120.375636,46.55439]}
18-00499961
Service Request Number: 18-00499961 • Address: 2300 ROMINE AVE, DALLAS, TX 75215 • Service Request Type: Signs - Public Right of Way - CCS
Service Request Number
18-00499961
Address
2300 ROMINE AVE, DALLAS, TX 75215
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-10-03T13:40:25.000
Status
Closed
Created Date
2018-09-26T13:40:25.000
Closed Date
2018-09-26T13:45:18.000
Outcome
Resolved - Problem Corrected by City
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-80.005293,40.380212]}
18-00499960
Service Request Number: 18-00499960 • Address: IRVING BLVD & TRANSPORT DR, DALLAS, TX • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00499960
Address
IRVING BLVD & TRANSPORT DR, DALLAS, TX
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T13:40:03.000
Status
Open
Created Date
2018-09-26T13:40:03.000
Closed Date
2018-09-26T13:40:03.000
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.885837,32.80803]}
18-00499959
Service Request Number: 18-00499959 • Address: 103 MT HOOD ST, DALLAS, 75211 • Service Request Type: Smoke Detector Request - DFD
Service Request Number
18-00499959
Address
103 MT HOOD ST, DALLAS, 75211
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-10-10T13:39:53.000
Status
Closed
Created Date
2018-09-26T13:39:53.000
Closed Date
2018-09-26T13:40:13.000
Method Received Description
Mass Entry
Lat Long Location
{"type":"Point","coordinates":[-96.886462,32.745242]}
18-00499957
Service Request Number: 18-00499957 • Address: 10405 CASTLEROCK DR, DALLAS, TX 75217 • Service Request Type: Parking - Report a Violation - TRN
Service Request Number
18-00499957
Address
10405 CASTLEROCK DR, DALLAS, TX 75217
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-28T13:39:46.000
Status
Closed
Created Date
2018-09-26T13:39:46.000
Closed Date
2018-09-26T19:57:21.000
Outcome
Closed - Unable to Confirm/Locate Problem
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.645476,32.740801]}
18-00499958
Service Request Number: 18-00499958 • Address: 2610 WILHURT AVE, DALLAS, TX 75216 • Service Request Type: Bulky Trash Violations - CCS
Service Request Number
18-00499958
Address
2610 WILHURT AVE, DALLAS, TX 75216
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-05T13:39:46.000
Status
Closed
Created Date
2018-09-26T13:39:46.000
Closed Date
2018-09-26T13:56:53.000
Outcome
Resolved - Referral to Agency/Contractor
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.782213,32.704534]}
18-00499956
Service Request Number: 18-00499956 • Address: 4327 IDAHO AVE, DALLAS, TX 75216 • Service Request Type: High Weeds - CCS
Service Request Number
18-00499956
Address
4327 IDAHO AVE, DALLAS, TX 75216
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-24T13:39:40.000
Status
Open
Created Date
2018-09-26T13:39:40.000
Closed Date
2018-09-26T13:39:40.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.811944,32.690255]}
18-00499955
Service Request Number: 18-00499955 • Address: 3327 SYLVAN AVE, DALLAS, TX 75212 • Service Request Type: Brush/Bulk Items - Missed - SAN
Service Request Number
18-00499955
Address
3327 SYLVAN AVE, DALLAS, TX 75212
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-10-10T13:39:27.000
Status
Closed
Created Date
2018-09-26T13:39:27.000
Closed Date
2018-09-27T14:46:28.000
Outcome
Resolved - Information Provided
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.835887,32.782373]}
18-00499954
Service Request Number: 18-00499954 • Address: IRVING BLVD & W MOCKINGBIRD LN, DALLAS, TX 75247 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00499954
Address
IRVING BLVD & W MOCKINGBIRD LN, DALLAS, TX 75247
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T13:39:00.000
Status
Closed
Created Date
2018-09-26T13:39:00.000
Closed Date
2018-09-26T16:03:10.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.873735,32.808051]}
18-00499953
Service Request Number: 18-00499953 • Address: S BEACON ST & LINDSLEY AVE, DALLAS, TX • Service Request Type: Traffic Signal - Other Dispatch - TRN
Service Request Number
18-00499953
Address
S BEACON ST & LINDSLEY AVE, DALLAS, TX
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-10-02T13:38:47.000
Status
Open
Created Date
2018-09-26T13:38:47.000
Closed Date
2018-09-26T13:58:24.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.75069,32.796603]}
18-00499951
Service Request Number: 18-00499951 • Address: 4718 S DENLEY DR, DALLAS, 75216 • Service Request Type: Illegal Dumping - CCS
Service Request Number
18-00499951
Address
4718 S DENLEY DR, DALLAS, 75216
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-10T13:38:29.000
Status
Open
Created Date
2018-09-26T13:38:29.000
Closed Date
2018-09-26T13:38:29.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.79303,32.690879]}
18-00499948
Service Request Number: 18-00499948 • Address: 2200 HICKMAN ST, DALLAS, TX 75215 • Service Request Type: Signs - Public Right of Way - CCS
Service Request Number
18-00499948
Address
2200 HICKMAN ST, DALLAS, TX 75215
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-10-03T13:36:59.000
Status
Closed
Created Date
2018-09-26T13:36:59.000
Closed Date
2018-09-26T13:39:27.000
Outcome
Resolved - Problem Corrected by City
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.768985,32.75363]}
18-00499946
Service Request Number: 18-00499946 • Address: 4407 IDAHO AVE, DALLAS, 75216 • Service Request Type: High Weeds - CCS
Service Request Number
18-00499946
Address
4407 IDAHO AVE, DALLAS, 75216
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-24T13:36:30.000
Status
Open
Created Date
2018-09-26T13:36:30.000
Closed Date
2018-09-26T13:36:30.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.811942,32.690006]}
18-00499945
Service Request Number: 18-00499945 • Address: COMMERCE ST & S AKARD ST, DALLAS, TX • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00499945
Address
COMMERCE ST & S AKARD ST, DALLAS, TX
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T13:36:14.000
Status
Closed
Created Date
2018-09-26T13:36:14.000
Closed Date
2018-09-26T17:29:05.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.799318,32.779881]}
18-00499944
Service Request Number: 18-00499944 • Address: 5555 ARAPAHO RD, DALLAS, TX 75248 • Service Request Type: Animal - Owner Surrender - DAS
Service Request Number
18-00499944
Address
5555 ARAPAHO RD, DALLAS, TX 75248
Service Request Type
Animal - Owner Surrender - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-29T13:35:58.000
Status
Open
Created Date
2018-09-26T13:35:58.000
Closed Date
2018-09-26T13:35:58.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.815716,32.961329]}
18-00499943
Service Request Number: 18-00499943 • Address: 702 ROCKWOOD ST, DALLAS, TX 75203 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00499943
Address
702 ROCKWOOD ST, DALLAS, TX 75203
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T13:35:11.000
Status
Closed
Created Date
2018-09-26T13:35:11.000
Closed Date
2018-09-26T15:59:46.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.821576,32.739343]}
18-00499942
Service Request Number: 18-00499942 • Address: 754 EZEKIAL AVE, DALLAS, TX 75217 • Service Request Type: High Weeds - CCS
Service Request Number
18-00499942
Address
754 EZEKIAL AVE, DALLAS, TX 75217
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-24T13:34:54.000
Status
Closed
Created Date
2018-09-26T13:34:54.000
Closed Date
2018-09-26T13:37:25.000
Outcome
Resolved - Referral to Agency/Contractor
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.709935,32.726374]}
18-00499941
Service Request Number: 18-00499941 • Address: 13410 PRESTON RD, DALLAS, TX 75240 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00499941
Address
13410 PRESTON RD, DALLAS, TX 75240
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T13:34:27.000
Status
Closed
Created Date
2018-09-26T13:34:27.000
Closed Date
2018-09-26T17:57:38.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.803464,32.930325]}
18-00499940
Service Request Number: 18-00499940 • Address: N LAMAR ST & N HOUSTON ST, DALLAS, TX • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00499940
Address
N LAMAR ST & N HOUSTON ST, DALLAS, TX
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T13:34:07.000
Status
Closed
Created Date
2018-09-26T13:34:07.000
Closed Date
2018-09-26T17:00:08.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.808879,32.785273]}
18-00499939
Service Request Number: 18-00499939 • Address: FREEMAN ST & MUNGER AVE, DALLAS, TX • Service Request Type: Parking - Report a Violation - TRN
Service Request Number
18-00499939
Address
FREEMAN ST & MUNGER AVE, DALLAS, TX
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-28T13:33:58.000
Status
Closed
Created Date
2018-09-26T13:33:58.000
Closed Date
2018-09-26T17:59:10.000
Outcome
Closed - Unable to Confirm/Locate Problem
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.802987,32.786331]}
18-00499938
Service Request Number: 18-00499938 • Address: 2115 W ILLINOIS AVE, DALLAS, TX 75224 • Service Request Type: Animal - Loose (Owned) - DAS
Service Request Number
18-00499938
Address
2115 W ILLINOIS AVE, DALLAS, TX 75224
Service Request Type
Animal - Loose (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-29T13:33:51.000
Status
Closed
Created Date
2018-09-26T13:33:51.000
Closed Date
2018-09-26T17:48:56.000
Outcome
Resolved - Animal Picked Up
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.854434,32.720326]}
18-00499937
Service Request Number: 18-00499937 • Address: N LAMAR ST & BROOM ST, DALLAS, TX • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00499937
Address
N LAMAR ST & BROOM ST, DALLAS, TX
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T13:33:17.000
Status
Closed
Created Date
2018-09-26T13:33:17.000
Closed Date
2018-09-26T15:55:19.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.807482,32.784008]}
18-00499935
Service Request Number: 18-00499935 • Address: 4208 GLENHAVEN BLVD, DALLAS, 75211 • Service Request Type: Smoke Detector Request - DFD
Service Request Number
18-00499935
Address
4208 GLENHAVEN BLVD, DALLAS, 75211
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-10-10T13:33:06.000
Status
Closed
Created Date
2018-09-26T13:33:06.000
Closed Date
2018-09-26T13:33:58.000
Method Received Description
Mass Entry
Lat Long Location
{"type":"Point","coordinates":[-96.888721,32.729157]}
18-00499934
Service Request Number: 18-00499934 • Address: 2667 MADERA ST, DALLAS, 75206 • Service Request Type: Garbage - Missed - SAN
Service Request Number
18-00499934
Address
2667 MADERA ST, DALLAS, 75206
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-10-01T13:32:53.000
Status
Closed
Created Date
2018-09-26T13:32:53.000
Closed Date
2018-09-26T15:49:29.000
Outcome
Resolved - Problem Corrected by City
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-102.402869,31.862499]}
18-00499933
Service Request Number: 18-00499933 • Address: 5406 DENTON DR, DALLAS, TX 75235 • Service Request Type: High Weeds - CCS
Service Request Number
18-00499933
Address
5406 DENTON DR, DALLAS, TX 75235
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-24T13:32:40.000
Status
Closed
Created Date
2018-09-26T13:32:40.000
Closed Date
2018-09-26T13:38:21.000
Outcome
Resolved - Referral to Agency/Contractor
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.830523,32.820647]}
18-00499932
Service Request Number: 18-00499932 • Address: 6500 LOVETT AVE, DALLAS, TX 75227 • Service Request Type: Signs - Public Right of Way - CCS
Service Request Number
18-00499932
Address
6500 LOVETT AVE, DALLAS, TX 75227
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-10-03T13:32:33.000
Status
Closed
Created Date
2018-09-26T13:32:33.000
Closed Date
2018-09-26T13:34:08.000
Outcome
Resolved - Problem Corrected by City
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.706175,32.776939]}
18-00499931
Service Request Number: 18-00499931 • Address: 3100 S MALCOLM X BLVD, DALLAS, TX 75215 • Service Request Type: Signs - Public Right of Way - CCS
Service Request Number
18-00499931
Address
3100 S MALCOLM X BLVD, DALLAS, TX 75215
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-10-03T13:32:31.000
Status
Closed
Created Date
2018-09-26T13:32:31.000
Closed Date
2018-09-26T13:36:05.000
Outcome
Resolved - Problem Corrected by City
Method Received Description
Proactive
18-00499930
Service Request Number: 18-00499930 • Address: HI LINE DR & EDISON ST, DALLAS, TX • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00499930
Address
HI LINE DR & EDISON ST, DALLAS, TX
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T13:32:20.000
Status
Closed
Created Date
2018-09-26T13:32:20.000
Closed Date
2018-09-26T17:29:56.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.816386,32.794547]}
18-00499929
Service Request Number: 18-00499929 • Address: 5323 GROVEWOOD ST, DALLAS, 75210 • Service Request Type: Brush/Bulk Items - Missed - SAN
Service Request Number
18-00499929
Address
5323 GROVEWOOD ST, DALLAS, 75210
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-10-10T13:31:56.000
Status
New
Created Date
2018-09-26T13:31:56.000
Closed Date
2018-09-26T13:31:56.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.735288,32.761695]}
18-00499928
Service Request Number: 18-00499928 • Address: 4234 GLENHAVEN BLVD, DALLAS, 75211 • Service Request Type: Smoke Detector Request - DFD
Service Request Number
18-00499928
Address
4234 GLENHAVEN BLVD, DALLAS, 75211
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-10-10T13:31:39.000
Status
Closed
Created Date
2018-09-26T13:31:39.000
Closed Date
2018-09-26T13:32:26.000
Method Received Description
Mass Entry
Lat Long Location
{"type":"Point","coordinates":[-96.889781,32.729151]}
18-00499926
Service Request Number: 18-00499926 • Address: 1025 N STEMMONS FWY, DALLAS, TX 75207 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00499926
Address
1025 N STEMMONS FWY, DALLAS, TX 75207
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T13:31:29.000
Status
Closed
Created Date
2018-09-26T13:31:29.000
Closed Date
2018-09-26T15:42:12.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.813725,32.789126]}
18-00499925
Service Request Number: 18-00499925 • Address: 10410 ROYALWOOD DR, DALLAS, TX 75238 • Service Request Type: Sanitation Compliment/Complaint - SAN
Service Request Number
18-00499925
Address
10410 ROYALWOOD DR, DALLAS, TX 75238
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-10-10T13:31:26.000
Status
Closed
Created Date
2018-09-26T13:31:26.000
Closed Date
2018-09-27T17:14:40.000
Outcome
Resolved - Problem Corrected by City
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.705653,32.883671]}
18-00499922
Service Request Number: 18-00499922 • Address: 3602 TEXAS DR, DALLAS, TX 75211 • Service Request Type: 24 Hour Parking Violation - DPD
Service Request Number
18-00499922
Address
3602 TEXAS DR, DALLAS, TX 75211
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-03T13:30:40.000
Status
Open
Created Date
2018-09-26T13:30:40.000
Closed Date
2018-09-26T15:23:50.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.879276,32.723873]}
18-00499921
Service Request Number: 18-00499921 • Address: 4308 GLENHAVEN BLVD, DALLAS, 75211 • Service Request Type: Smoke Detector Request - DFD
Service Request Number
18-00499921
Address
4308 GLENHAVEN BLVD, DALLAS, 75211
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-10-10T13:30:22.000
Status
Closed
Created Date
2018-09-26T13:30:22.000
Closed Date
2018-09-26T13:31:04.000
Method Received Description
Mass Entry
Lat Long Location
{"type":"Point","coordinates":[-96.890205,32.729148]}
18-00499919
Service Request Number: 18-00499919 • Address: 2700 GLADSTONE DR, DALLAS, TX 75211 • Service Request Type: Code General - CCS
Service Request Number
18-00499919
Address
2700 GLADSTONE DR, DALLAS, TX 75211
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-10-31T13:29:09.000
Status
Open
Created Date
2018-09-26T13:29:09.000
Closed Date
2018-09-26T13:29:09.000
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.863681,32.740191]}
18-00499918
Service Request Number: 18-00499918 • Address: 1602 MICHIGAN AVE, DALLAS, TX 75216 • Service Request Type: Brush/Bulk Items - Missed - SAN
Service Request Number
18-00499918
Address
1602 MICHIGAN AVE, DALLAS, TX 75216
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-10-10T13:29:02.000
Status
New
Created Date
2018-09-26T13:29:02.000
Closed Date
2018-09-26T13:29:02.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-90.129368,42.092801]}
18-00499914
Service Request Number: 18-00499914 • Address: 3500 S FITZHUGH AVE, DALLAS, TX 75210 • Service Request Type: Signs - Public Right of Way - CCS
Service Request Number
18-00499914
Address
3500 S FITZHUGH AVE, DALLAS, TX 75210
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-10-03T13:28:39.000
Status
Closed
Created Date
2018-09-26T13:28:39.000
Closed Date
2018-09-26T13:31:18.000
Outcome
Resolved - Problem Corrected by City
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.75716,32.77189]}
18-00499915
Service Request Number: 18-00499915 • Address: S HARWOOD ST & MARTIN LUTHER KING JR BLVD, DALLAS, TX • Service Request Type: Traffic Signal - Flashing - TRN
Service Request Number
18-00499915
Address
S HARWOOD ST & MARTIN LUTHER KING JR BLVD, DALLAS, TX
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-10-02T13:28:38.000
Status
Open
Created Date
2018-09-26T13:28:38.000
Closed Date
2018-09-26T13:41:19.000
Method Received Description
Radio
Lat Long Location
{"type":"Point","coordinates":[-96.775003,32.763375]}
18-00499916
Service Request Number: 18-00499916 • Address: 4326 GLENHAVEN BLVD, DALLAS, 75211 • Service Request Type: Smoke Detector Request - DFD
Service Request Number
18-00499916
Address
4326 GLENHAVEN BLVD, DALLAS, 75211
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-10-10T13:28:37.000
Status
Closed
Created Date
2018-09-26T13:28:37.000
Closed Date
2018-09-26T13:29:29.000
Method Received Description
Mass Entry
Lat Long Location
{"type":"Point","coordinates":[-96.890841,32.729145]}
18-00499913
Service Request Number: 18-00499913 • Address: 614 EZEKIAL AVE, DALLAS, TX 75217 • Service Request Type: High Weeds - CCS
Service Request Number
18-00499913
Address
614 EZEKIAL AVE, DALLAS, TX 75217
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-24T13:28:28.000
Status
Closed
Created Date
2018-09-26T13:28:28.000
Closed Date
2018-09-26T13:31:58.000
Outcome
Resolved - Referral to Agency/Contractor
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.709961,32.722674]}
18-00499911
Service Request Number: 18-00499911 • Address: 4803 LOMAX DR, DALLAS, TX 75227 • Service Request Type: High Weeds - CCS
Service Request Number
18-00499911
Address
4803 LOMAX DR, DALLAS, TX 75227
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-24T13:27:51.000
Status
Open
Created Date
2018-09-26T13:27:51.000
Closed Date
2018-09-26T13:27:51.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.693728,32.77978]}
18-00499910
Service Request Number: 18-00499910 • Address: 1414 HOLLYWOOD AVE, DALLAS, TX 75208 • Service Request Type: Brush/Bulk Items - Missed - SAN
Service Request Number
18-00499910
Address
1414 HOLLYWOOD AVE, DALLAS, TX 75208
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-10-10T13:27:35.000
Status
Closed
Created Date
2018-09-26T13:27:35.000
Closed Date
2018-09-26T16:43:54.000
Outcome
Resolved - Information Provided
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.855557,32.72991]}
18-00499906
Service Request Number: 18-00499906 • Address: 320 S MERRIFIELD RD, DALLAS, TX 75211 • Service Request Type: Animal - Stray Dog - DAS
Service Request Number
18-00499906
Address
320 S MERRIFIELD RD, DALLAS, TX 75211
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-10-01T13:26:03.000
Status
Closed
Created Date
2018-09-26T13:26:03.000
Closed Date
2018-09-26T15:58:49.000
Outcome
Resolved - Information Provided
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.927193,32.742566]}
18-00499905
Service Request Number: 18-00499905 • Address: 1700 N ST AUGUSTINE DR, DALLAS, TX 75217 • Service Request Type: Animal - Aggressive Activity - DAS
Service Request Number
18-00499905
Address
1700 N ST AUGUSTINE DR, DALLAS, TX 75217
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-27T13:26:03.000
Status
Closed
Created Date
2018-09-26T13:26:03.000
Closed Date
2018-09-26T15:13:28.000
Outcome
Closed - Unable to Confirm/Locate Problem
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.656926,32.74003]}
18-00499903
Service Request Number: 18-00499903 • Address: 703 MCKINNEY AVE, DALLAS, TX 75202 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00499903
Address
703 MCKINNEY AVE, DALLAS, TX 75202
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T13:25:47.000
Status
Closed
Created Date
2018-09-26T13:25:47.000
Closed Date
2018-09-26T15:45:36.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.809581,32.783274]}
18-00499901
Service Request Number: 18-00499901 • Address: 317 S RAVINIA DR, DALLAS, TX 75211 • Service Request Type: Recycle - Missed - SAN
Service Request Number
18-00499901
Address
317 S RAVINIA DR, DALLAS, TX 75211
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-10-01T13:25:19.000
Status
Open
Created Date
2018-09-26T13:25:19.000
Closed Date
2018-09-27T06:55:29.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.870186,32.742776]}
18-00499892
Service Request Number: 18-00499892 • Address: SUNSET AVE & SUPERIOR ST, DALLAS, TX • Service Request Type: Brush Busters - SAN
Service Request Number
18-00499892
Address
SUNSET AVE & SUPERIOR ST, DALLAS, TX
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-10-03T13:24:37.000
Status
Open
Created Date
2018-09-26T13:24:37.000
Closed Date
2018-09-26T14:58:00.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.863317,32.743953]}