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311 Requests 2017

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset f4q3-ui76 11 fields
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Showing 50 real records
18-00499775
Service Request Number: 18-00499775 • Address: 4319 GLENHAVEN BLVD, DALLAS, 75211 • Service Request Type: Smoke Detector Request - DFD
Service Request Number
18-00499775
Address
4319 GLENHAVEN BLVD, DALLAS, 75211
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-10-10T12:54:26.000
Status
Closed
Created Date
2018-09-26T12:54:26.000
Closed Date
2018-09-26T12:55:14.000
Method Received Description
Mass Entry
Lat Long Location
{"type":"Point","coordinates":[-96.890641,32.729146]}
18-00499774
Service Request Number: 18-00499774 • Address: 3195 GREAT TRINITY FOREST WAY, DALLAS, TX 75216 • Service Request Type: Flooding - Emergency - PBW
Service Request Number
18-00499774
Address
3195 GREAT TRINITY FOREST WAY, DALLAS, TX 75216
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-10-01T12:54:08.000
Status
Open
Created Date
2018-09-26T12:54:08.000
Closed Date
2018-09-26T12:54:08.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.764058,32.69701]}
18-00499773
Service Request Number: 18-00499773 • Address: 1816 EUCLID ST, DALLAS, TX 75206 • Service Request Type: Brush/Bulk Items - Missed - SAN
Service Request Number
18-00499773
Address
1816 EUCLID ST, DALLAS, TX 75206
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-10-10T12:53:23.000
Status
Open
Created Date
2018-09-26T12:53:23.000
Closed Date
2018-09-27T12:21:43.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-83.186235,42.258844]}
18-00499772
Service Request Number: 18-00499772 • Address: 3610 MT RANIER ST, DALLAS, 75211 • Service Request Type: Smoke Detector Request - DFD
Service Request Number
18-00499772
Address
3610 MT RANIER ST, DALLAS, 75211
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-10-10T12:53:06.000
Status
Closed
Created Date
2018-09-26T12:53:06.000
Closed Date
2018-09-26T12:53:50.000
Method Received Description
Mass Entry
Lat Long Location
{"type":"Point","coordinates":[-96.878889,32.746929]}
18-00499771
Service Request Number: 18-00499771 • Address: 7703 LAKE JUNE RD, DALLAS, TX 75217 • Service Request Type: Brush/Bulk Items - Missed - SAN
Service Request Number
18-00499771
Address
7703 LAKE JUNE RD, DALLAS, TX 75217
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-10-10T12:52:54.000
Status
New
Created Date
2018-09-26T12:52:54.000
Closed Date
2018-09-26T12:52:54.000
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-96.689928,32.734456]}
18-00499770
Service Request Number: 18-00499770 • Address: 11780 MARSH LN, DALLAS, 75229 • Service Request Type: Panhandling - DPD
Service Request Number
18-00499770
Address
11780 MARSH LN, DALLAS, 75229
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-10T12:52:47.000
Status
Closed
Created Date
2018-09-26T12:52:47.000
Closed Date
2018-09-27T13:32:56.000
Outcome
Resolved - Information Provided
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-96.855993,32.909717]}
18-00499766
Service Request Number: 18-00499766 • Address: 3606 MT RANIER ST, DALLAS, 75211 • Service Request Type: Smoke Detector Request - DFD
Service Request Number
18-00499766
Address
3606 MT RANIER ST, DALLAS, 75211
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-10-10T12:51:43.000
Status
Closed
Created Date
2018-09-26T12:51:43.000
Closed Date
2018-09-26T12:52:28.000
Method Received Description
Mass Entry
Lat Long Location
{"type":"Point","coordinates":[-96.878725,32.746923]}
18-00499765
Service Request Number: 18-00499765 • Address: 5730 BON AIR DR, DALLAS, 75241 • Service Request Type: Illegal Dumping - CCS
Service Request Number
18-00499765
Address
5730 BON AIR DR, DALLAS, 75241
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-10T12:51:00.000
Status
Open
Created Date
2018-09-26T12:51:00.000
Closed Date
2018-09-26T12:51:00.000
Method Received Description
Phone
18-00499758
Service Request Number: 18-00499758 • Address: 3845 DISMOUNT ST, DALLAS, 75211 • Service Request Type: Smoke Detector Request - DFD
Service Request Number
18-00499758
Address
3845 DISMOUNT ST, DALLAS, 75211
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-10-10T12:50:21.000
Status
Closed
Created Date
2018-09-26T12:50:21.000
Closed Date
2018-09-26T12:51:09.000
Method Received Description
Mass Entry
Lat Long Location
{"type":"Point","coordinates":[-96.882033,32.747991]}
18-00499754
Service Request Number: 18-00499754 • Address: 3843 DISMOUNT ST, DALLAS, 75211 • Service Request Type: Smoke Detector Request - DFD
Service Request Number
18-00499754
Address
3843 DISMOUNT ST, DALLAS, 75211
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-10-10T12:49:03.000
Status
Closed
Created Date
2018-09-26T12:49:03.000
Closed Date
2018-09-26T12:49:49.000
Method Received Description
Mass Entry
Lat Long Location
{"type":"Point","coordinates":[-96.882705,32.748035]}
18-00499751
Service Request Number: 18-00499751 • Address: 3423 E LEDBETTER DR, DALLAS, TX 75216 • Service Request Type: Inlet/Storm Drain Stopped Up - Hazardous - TWM
Service Request Number
18-00499751
Address
3423 E LEDBETTER DR, DALLAS, TX 75216
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - TWM
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-27T12:47:57.000
Status
Closed
Created Date
2018-09-26T12:47:57.000
Closed Date
2018-09-27T10:30:48.000
Outcome
Resolved - Referral to Agency/Contractor
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.758568,32.701107]}
18-00499747
Service Request Number: 18-00499747 • Address: 5420 RHODES LN, DALLAS, TX 75241 • Service Request Type: Litter - CCS
Service Request Number
18-00499747
Address
5420 RHODES LN, DALLAS, TX 75241
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-24T12:47:50.000
Status
Open
Created Date
2018-09-26T12:47:50.000
Closed Date
2018-09-26T12:47:50.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.741151,32.68512]}
18-00499750
Service Request Number: 18-00499750 • Address: 3849 DISMOUNT ST, DALLAS, 75211 • Service Request Type: Smoke Detector Request - DFD
Service Request Number
18-00499750
Address
3849 DISMOUNT ST, DALLAS, 75211
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-10-10T12:47:49.000
Status
Closed
Created Date
2018-09-26T12:47:49.000
Closed Date
2018-09-26T12:48:33.000
Method Received Description
Mass Entry
Lat Long Location
{"type":"Point","coordinates":[-96.882914,32.748049]}
18-00499746
Service Request Number: 18-00499746 • Address: 3331 LOMBARDY LN, DALLAS, 75220 • Service Request Type: Miscellaneous Service Request - CTY
Service Request Number
18-00499746
Address
3331 LOMBARDY LN, DALLAS, 75220
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-10T12:47:47.000
Status
New
Created Date
2018-09-26T12:47:47.000
Closed Date
2018-09-26T12:47:47.000
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-96.868614,32.866445]}
18-00499753
Service Request Number: 18-00499753 • Address: 910 E WOODIN BLVD, DALLAS, TX 75216 • Service Request Type: Storm Brush - Debris - SAN
Service Request Number
18-00499753
Address
910 E WOODIN BLVD, DALLAS, TX 75216
Service Request Type
Storm Brush - Debris - SAN
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-26T12:47:01.000
Status
Closed
Created Date
2018-09-26T12:47:01.000
Closed Date
2018-09-26T12:47:01.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.81192,32.722714]}
18-00499744
Service Request Number: 18-00499744 • Address: TODD ST & KENILWORTH ST, DALLAS, TX • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00499744
Address
TODD ST & KENILWORTH ST, DALLAS, TX
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T12:46:47.000
Status
Closed
Created Date
2018-09-26T12:46:47.000
Closed Date
2018-09-26T13:57:42.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.743821,32.764949]}
18-00499742
Service Request Number: 18-00499742 • Address: 2915 DORRIS ST, DALLAS, TX 75215 • Service Request Type: Litter - CCS
Service Request Number
18-00499742
Address
2915 DORRIS ST, DALLAS, TX 75215
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-24T12:46:35.000
Status
Open
Created Date
2018-09-26T12:46:35.000
Closed Date
2018-09-26T12:46:35.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.749027,32.742731]}
18-00499743
Service Request Number: 18-00499743 • Address: 3851 DISMOUNT ST, DALLAS, 75211 • Service Request Type: Smoke Detector Request - DFD
Service Request Number
18-00499743
Address
3851 DISMOUNT ST, DALLAS, 75211
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-10-10T12:46:32.000
Status
Closed
Created Date
2018-09-26T12:46:32.000
Closed Date
2018-09-26T12:47:17.000
Method Received Description
Mass Entry
Lat Long Location
{"type":"Point","coordinates":[-96.88215,32.747999]}
18-00499737
Service Request Number: 18-00499737 • Address: 2ND AVE & ELSIE FAYE HEGGINS ST, DALLAS, TX • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00499737
Address
2ND AVE & ELSIE FAYE HEGGINS ST, DALLAS, TX
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T12:45:54.000
Status
Closed
Created Date
2018-09-26T12:45:54.000
Closed Date
2018-09-26T13:43:33.000
Outcome
Closed - Close SR
Method Received Description
Web
18-00499736
Service Request Number: 18-00499736 • Address: 2900 CUMMINGS ST, DALLAS, TX 75216 • Service Request Type: Animal - Loose (Owned) - DAS
Service Request Number
18-00499736
Address
2900 CUMMINGS ST, DALLAS, TX 75216
Service Request Type
Animal - Loose (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-29T12:45:51.000
Status
Closed
Created Date
2018-09-26T12:45:51.000
Closed Date
2018-09-26T15:23:21.000
Outcome
Resolved - Animal Picked Up
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.774398,32.698071]}
18-00499731
Service Request Number: 18-00499731 • Address: 7314 LONG CANYON TRL, DALLAS, TX 75249 • Service Request Type: No Building Permit - CCS
Service Request Number
18-00499731
Address
7314 LONG CANYON TRL, DALLAS, TX 75249
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-11-07T12:44:14.000
Status
Open
Created Date
2018-09-26T12:44:14.000
Closed Date
2018-09-26T12:44:14.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.952407,32.639291]}
18-00499730
Service Request Number: 18-00499730 • Address: 4606 CHEROKEE TRL, DALLAS, TX 75209 • Service Request Type: Street Repair - Hazardous - PBW
Service Request Number
18-00499730
Address
4606 CHEROKEE TRL, DALLAS, TX 75209
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-27T12:44:05.000
Status
Open
Created Date
2018-09-26T12:44:05.000
Closed Date
2018-09-26T12:44:05.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.829643,32.85667]}
18-00499729
Service Request Number: 18-00499729 • Address: KENILWORTH ST & 2ND AVE, DALLAS, TX • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00499729
Address
KENILWORTH ST & 2ND AVE, DALLAS, TX
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T12:44:05.000
Status
Closed
Created Date
2018-09-26T12:44:05.000
Closed Date
2018-09-26T14:01:50.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.746405,32.762568]}
18-00499724
Service Request Number: 18-00499724 • Address: S MALCOLM X BLVD & TAYLOR ST, DALLAS, TX • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00499724
Address
S MALCOLM X BLVD & TAYLOR ST, DALLAS, TX
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T12:42:59.000
Status
Closed
Created Date
2018-09-26T12:42:59.000
Closed Date
2018-09-26T14:25:42.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.781442,32.781535]}
18-00499723
Service Request Number: 18-00499723 • Address: 3331 LOMBARDY LN, DALLAS, 75220 • Service Request Type: Heat Inoperative Apts - CCS
Service Request Number
18-00499723
Address
3331 LOMBARDY LN, DALLAS, 75220
Service Request Type
Heat Inoperative Apts - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-05T12:42:54.000
Status
Closed
Created Date
2018-09-26T12:42:54.000
Closed Date
2018-09-27T15:12:41.000
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-96.868614,32.866445]}
18-00499720
Service Request Number: 18-00499720 • Address: S GOOD LATIMER EXPY & E R L THORNTON FWY, DALLAS, TX • Service Request Type: Dead Animal Pick Up - SAN
Service Request Number
18-00499720
Address
S GOOD LATIMER EXPY & E R L THORNTON FWY, DALLAS, TX
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-27T12:42:21.000
Status
Closed
Created Date
2018-09-26T12:42:21.000
Closed Date
2018-09-26T14:59:35.000
Outcome
Resolved - Problem Corrected by City
Method Received Description
Phone
18-00499715
Service Request Number: 18-00499715 • Address: 4127 WESTERN ST, DALLAS, TX 75211 • Service Request Type: Litter - CCS
Service Request Number
18-00499715
Address
4127 WESTERN ST, DALLAS, TX 75211
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-24T12:41:18.000
Status
Open
Created Date
2018-09-26T12:41:18.000
Closed Date
2018-09-26T12:41:18.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.88788,32.729925]}
18-00499709
Service Request Number: 18-00499709 • Address: 9922 SCYENE RD, DALLAS, TX 75227 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00499709
Address
9922 SCYENE RD, DALLAS, TX 75227
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T12:40:22.000
Status
Closed
Created Date
2018-09-26T12:40:22.000
Closed Date
2018-09-26T15:20:14.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.651534,32.762219]}
18-00499704
Service Request Number: 18-00499704 • Address: 11535 STRAND ST, DALLAS, TX 75218 • Service Request Type: Illegal Outside Storage - CCS
Service Request Number
18-00499704
Address
11535 STRAND ST, DALLAS, TX 75218
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-11-07T12:39:45.000
Status
Open
Created Date
2018-09-26T12:39:45.000
Closed Date
2018-09-26T12:39:45.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.680593,32.860853]}
18-00499703
Service Request Number: 18-00499703 • Address: 5903 PENROSE AVE, DALLAS, TX 75206 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00499703
Address
5903 PENROSE AVE, DALLAS, TX 75206
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T12:39:35.000
Status
Closed
Created Date
2018-09-26T12:39:35.000
Closed Date
2018-09-26T13:50:47.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.76548,32.832393]}
18-00499698
Service Request Number: 18-00499698 • Address: 6616 AVIAN DR, DALLAS, TX 75230 • Service Request Type: Garbage - Missed - SAN
Service Request Number
18-00499698
Address
6616 AVIAN DR, DALLAS, TX 75230
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-10-01T12:38:51.000
Status
Open
Created Date
2018-09-26T12:38:51.000
Closed Date
2018-09-27T07:19:19.000
Method Received Description
Phone
18-00499695
Service Request Number: 18-00499695 • Address: 2831 E OVERTON RD, DALLAS, TX 75216 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00499695
Address
2831 E OVERTON RD, DALLAS, TX 75216
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T12:38:34.000
Status
Closed
Created Date
2018-09-26T12:38:34.000
Closed Date
2018-09-26T17:01:31.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.779059,32.713851]}
18-00499684
Service Request Number: 18-00499684 • Address: 2006 MCMILLAN AVE, DALLAS, TX 75206 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00499684
Address
2006 MCMILLAN AVE, DALLAS, TX 75206
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T12:36:31.000
Status
Closed
Created Date
2018-09-26T12:36:31.000
Closed Date
2018-09-26T13:53:45.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.774749,32.814764]}
18-00499678
Service Request Number: 18-00499678 • Address: 1923 E LEDBETTER DR, DALLAS, TX 75216 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00499678
Address
1923 E LEDBETTER DR, DALLAS, TX 75216
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T12:35:35.000
Status
Closed
Created Date
2018-09-26T12:35:35.000
Closed Date
2018-09-26T13:46:32.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.790978,32.68596]}
18-00499675
Service Request Number: 18-00499675 • Address: 6787 INVERNESS LN, DALLAS, TX 75214 • Service Request Type: Recycle - Missed - SAN
Service Request Number
18-00499675
Address
6787 INVERNESS LN, DALLAS, TX 75214
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-10-01T12:34:05.000
Status
Open
Created Date
2018-09-26T12:34:05.000
Closed Date
2018-09-26T13:38:00.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.742141,32.840542]}
18-00499669
Service Request Number: 18-00499669 • Address: 1343 GALLOWAY AVE, DALLAS, 75216 • Service Request Type: Animal - Neglect - DAS
Service Request Number
18-00499669
Address
1343 GALLOWAY AVE, DALLAS, 75216
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-27T12:32:00.000
Status
Closed
Created Date
2018-09-26T12:32:00.000
Closed Date
2018-09-27T13:03:16.000
Outcome
Resolved - Animal Picked Up
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.803633,32.736356]}
18-00499661
Service Request Number: 18-00499661 • Address: 2425 HIDEAWAY DR, DALLAS, TX 75214 • Service Request Type: Brush Busters - SAN
Service Request Number
18-00499661
Address
2425 HIDEAWAY DR, DALLAS, TX 75214
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-10-03T12:31:06.000
Status
Open
Created Date
2018-09-26T12:31:06.000
Closed Date
2018-09-27T12:12:42.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.741994,32.818661]}
18-00499660
Service Request Number: 18-00499660 • Address: 1414 S BECKLEY AVE, DALLAS, TX 75224 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00499660
Address
1414 S BECKLEY AVE, DALLAS, TX 75224
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T12:31:04.000
Status
Closed
Created Date
2018-09-26T12:31:04.000
Closed Date
2018-09-26T14:00:55.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.822749,32.730131]}
18-00499657
Service Request Number: 18-00499657 • Address: 2105 S DENLEY DR, DALLAS, TX 75216 • Service Request Type: Litter - CCS
Service Request Number
18-00499657
Address
2105 S DENLEY DR, DALLAS, TX 75216
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-24T12:30:44.000
Status
Closed
Created Date
2018-09-26T12:30:44.000
Closed Date
2018-09-26T12:52:44.000
Outcome
Resolved - Referral to Agency/Contractor
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.805655,32.722419]}
18-00499646
Service Request Number: 18-00499646 • Address: 9760 SCYENE RD, DALLAS, TX 75227 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00499646
Address
9760 SCYENE RD, DALLAS, TX 75227
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T12:29:08.000
Status
Closed
Created Date
2018-09-26T12:29:08.000
Closed Date
2018-09-26T13:41:57.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.653982,32.762243]}
18-00499645
Service Request Number: 18-00499645 • Address: BONNIE VIEW RD & LANGDON RD, DALLAS, TX • Service Request Type: Traffic Sign - Stop Knockdown - TRN
Service Request Number
18-00499645
Address
BONNIE VIEW RD & LANGDON RD, DALLAS, TX
Service Request Type
Traffic Sign - Stop Knockdown - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-10-02T12:28:54.000
Status
Closed
Created Date
2018-09-26T12:28:54.000
Closed Date
2018-09-27T09:46:53.000
Outcome
Resolved - Referral to Agency/Contractor
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.751228,32.645533]}
18-00499643
Service Request Number: 18-00499643 • Address: 3804 ELFLAND CIR, DALLAS, TX 75229 • Service Request Type: Garbage - Missed - SAN
Service Request Number
18-00499643
Address
3804 ELFLAND CIR, DALLAS, TX 75229
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-10-01T12:28:14.000
Status
Open
Created Date
2018-09-26T12:28:14.000
Closed Date
2018-09-27T07:21:13.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.848894,32.897884]}
18-00499641
Service Request Number: 18-00499641 • Address: 3500 PRESCOTT AVE, DALLAS, 75219 • Service Request Type: Pot hole - Hazardous - PBW
Service Request Number
18-00499641
Address
3500 PRESCOTT AVE, DALLAS, 75219
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-27T12:27:49.000
Status
Closed
Created Date
2018-09-26T12:27:49.000
Closed Date
2018-09-26T16:04:15.000
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-96.670312,40.773471]}
18-00499640
Service Request Number: 18-00499640 • Address: 3331 LOMBARDY LN, DALLAS, 75220 • Service Request Type: Substandard Structure Apts - CCS
Service Request Number
18-00499640
Address
3331 LOMBARDY LN, DALLAS, 75220
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-03-21T12:27:39.000
Status
Closed
Created Date
2018-09-26T12:27:39.000
Closed Date
2018-09-27T15:13:48.000
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-96.868614,32.866445]}
18-00499637
Service Request Number: 18-00499637 • Address: 5109 GASTON AVE, DALLAS, TX 75214 • Service Request Type: Animal - Critical Medical - DAS
Service Request Number
18-00499637
Address
5109 GASTON AVE, DALLAS, TX 75214
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-27T12:27:19.000
Status
Closed
Created Date
2018-09-26T12:27:19.000
Closed Date
2018-09-26T15:28:22.000
Outcome
Resolved - Animal Picked Up
Method Received Description
311 IVR
Lat Long Location
{"type":"Point","coordinates":[-96.76639,32.802544]}
18-00499634
Service Request Number: 18-00499634 • Address: 5635 GASTON AVE, DALLAS, TX 75214 • Service Request Type: Substandard Structure Apts - CCS
Service Request Number
18-00499634
Address
5635 GASTON AVE, DALLAS, TX 75214
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-03-21T12:26:35.000
Status
Open
Created Date
2018-09-26T12:26:35.000
Closed Date
2018-09-26T12:26:35.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.761148,32.806927]}
18-00499629
Service Request Number: 18-00499629 • Address: 1251 CLEARDALE DR, DALLAS, 75232 • Service Request Type: 24 Hour Parking Violation - DPD
Service Request Number
18-00499629
Address
1251 CLEARDALE DR, DALLAS, 75232
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-03T12:25:18.000
Status
Open
Created Date
2018-09-26T12:25:18.000
Closed Date
2018-09-27T07:20:09.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-94.766346,32.506829]}
18-00499627
Service Request Number: 18-00499627 • Address: MCBROOM ST & NAVARO ST, DALLAS, TX • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00499627
Address
MCBROOM ST & NAVARO ST, DALLAS, TX
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T12:24:46.000
Status
Closed
Created Date
2018-09-26T12:24:46.000
Closed Date
2018-09-26T16:48:28.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.846372,32.782599]}
18-00499624
Service Request Number: 18-00499624 • Address: 9669 FOREST LN, DALLAS, TX 75243 • Service Request Type: Substandard Structure Apts - CCS
Service Request Number
18-00499624
Address
9669 FOREST LN, DALLAS, TX 75243
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-03-21T12:23:46.000
Status
Open
Created Date
2018-09-26T12:23:46.000
Closed Date
2018-09-26T12:23:46.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.722129,32.909587]}
18-00499622
Service Request Number: 18-00499622 • Address: 2812 DAWSON ST, DALLAS, TX 75226 • Service Request Type: High Weeds - CCS
Service Request Number
18-00499622
Address
2812 DAWSON ST, DALLAS, TX 75226
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-24T12:23:43.000
Status
Open
Created Date
2018-09-26T12:23:43.000
Closed Date
2018-09-26T12:23:43.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.777785,32.778548]}
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