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311 Requests 2017

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset f4q3-ui76 11 fields
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Showing 50 real records
18-00499093
Service Request Number: 18-00499093 • Address: W ILLINOIS AVE & S WESTMORELAND RD, DALLAS, TX • Service Request Type: Traffic Signal - Timing - TRN
Service Request Number
18-00499093
Address
W ILLINOIS AVE & S WESTMORELAND RD, DALLAS, TX
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-10-02T09:47:04.000
Status
Closed
Created Date
2018-09-26T09:47:04.000
Closed Date
2018-09-27T08:59:27.000
Outcome
Closed - Unable to Confirm/Locate Problem
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-96.874239,32.720368]}
18-00499085
Service Request Number: 18-00499085 • Address: 6900 CAMPBELL RD, DALLAS, TX 75248 • Service Request Type: Street Repair - Hazardous - PBW
Service Request Number
18-00499085
Address
6900 CAMPBELL RD, DALLAS, TX 75248
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-27T09:45:57.000
Status
Closed
Created Date
2018-09-26T09:45:57.000
Closed Date
2018-09-26T12:48:55.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-79.77031,35.906847]}
18-00499084
Service Request Number: 18-00499084 • Address: 4801 VIRGINIA AVE, DALLAS, TX 75204 • Service Request Type: Inlet/Storm Drain Cleaning - TWM
Service Request Number
18-00499084
Address
4801 VIRGINIA AVE, DALLAS, TX 75204
Service Request Type
Inlet/Storm Drain Cleaning - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2018-11-30T09:45:47.000
Status
Open
Created Date
2018-09-26T09:45:47.000
Closed Date
2018-09-26T10:25:08.000
Method Received Description
311 IVR
Lat Long Location
{"type":"Point","coordinates":[-96.774887,32.804083]}
18-00499082
Service Request Number: 18-00499082 • Address: 529 FARMERS MARKET WAY, DALLAS, TX 75201 • Service Request Type: Parking - Report a Violation - TRN
Service Request Number
18-00499082
Address
529 FARMERS MARKET WAY, DALLAS, TX 75201
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-28T09:45:18.000
Status
Open
Created Date
2018-09-26T09:45:18.000
Closed Date
2018-09-26T10:02:36.000
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.787957,32.781161]}
18-00499081
Service Request Number: 18-00499081 • Address: 9410 ALVA CT, DALLAS, TX 75220 • Service Request Type: Obstruction Alley/Sidewalk/Street - CCS
Service Request Number
18-00499081
Address
9410 ALVA CT, DALLAS, TX 75220
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-11-30T09:45:00.000
Status
Open
Created Date
2018-09-26T09:45:00.000
Closed Date
2018-09-26T09:45:00.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.815809,32.871269]}
18-00499080
Service Request Number: 18-00499080 • Address: 6534 TIOGA CT, DALLAS, TX 75241 • Service Request Type: High Weeds - CCS
Service Request Number
18-00499080
Address
6534 TIOGA CT, DALLAS, TX 75241
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-24T09:44:50.000
Status
Open
Created Date
2018-09-26T09:44:50.000
Closed Date
2018-09-26T09:51:20.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.762856,32.661559]}
18-00499078
Service Request Number: 18-00499078 • Address: 16400 SHADYBANK DR, DALLAS, TX 75248 • Service Request Type: Street Repair - Hazardous - PBW
Service Request Number
18-00499078
Address
16400 SHADYBANK DR, DALLAS, TX 75248
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-27T09:43:23.000
Status
Closed
Created Date
2018-09-26T09:43:23.000
Closed Date
2018-09-26T12:47:33.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.79172,32.972241]}
18-00499069
Service Request Number: 18-00499069 • Address: 9841 SHADYDALE LN, DALLAS, TX 75238 • Service Request Type: Street Spillage/Debris in Right of Way-Hazardous - PBW
Service Request Number
18-00499069
Address
9841 SHADYDALE LN, DALLAS, TX 75238
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-27T09:41:40.000
Status
Open
Created Date
2018-09-26T09:41:40.000
Closed Date
2018-09-26T09:41:40.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.716092,32.866884]}
18-00499067
Service Request Number: 18-00499067 • Address: 2300 MCADAMS AVE, DALLAS, TX 75224 • Service Request Type: Animal - Aggressive Activity - DAS
Service Request Number
18-00499067
Address
2300 MCADAMS AVE, DALLAS, TX 75224
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-27T09:41:36.000
Status
Closed
Created Date
2018-09-26T09:41:36.000
Closed Date
2018-09-26T10:22:12.000
Outcome
Closed - Unable to Confirm/Locate Problem
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.855914,32.715122]}
18-00499065
Service Request Number: 18-00499065 • Address: 2962 BENROCK ST, DALLAS, TX 75241 • Service Request Type: High Weeds - CCS
Service Request Number
18-00499065
Address
2962 BENROCK ST, DALLAS, TX 75241
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-24T09:41:17.000
Status
Open
Created Date
2018-09-26T09:41:17.000
Closed Date
2018-09-26T09:41:17.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.77357,32.669536]}
18-00499064
Service Request Number: 18-00499064 • Address: DALE CREST DR & CHAPEL DOWNS DR, DALLAS, TX 75229 • Service Request Type: High Weeds - CCS
Service Request Number
18-00499064
Address
DALE CREST DR & CHAPEL DOWNS DR, DALLAS, TX 75229
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-24T09:40:30.000
Status
Open
Created Date
2018-09-26T09:40:30.000
Closed Date
2018-09-26T09:40:30.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.872099,32.884326]}
18-00499061
Service Request Number: 18-00499061 • Address: 9814 BENT BRANCH LN, DALLAS, TX 75243 • Service Request Type: Inlet/Storm Drain Stopped Up - Hazardous - TWM
Service Request Number
18-00499061
Address
9814 BENT BRANCH LN, DALLAS, TX 75243
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - TWM
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-27T09:39:39.000
Status
Closed
Created Date
2018-09-26T09:39:39.000
Closed Date
2018-09-27T09:17:13.000
Outcome
Resolved - Information Provided
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.736175,32.921463]}
18-00499055
Service Request Number: 18-00499055 • Address: 7336 SECO BLVD, DALLAS, TX 75217 • Service Request Type: Animal - Attack in Progress - DAS
Service Request Number
18-00499055
Address
7336 SECO BLVD, DALLAS, TX 75217
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-27T09:38:25.000
Status
Closed
Created Date
2018-09-26T09:38:25.000
Closed Date
2018-09-26T17:38:54.000
Outcome
Resolved - Animal Picked Up
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.694944,32.738217]}
18-00499054
Service Request Number: 18-00499054 • Address: 3122 IDAHO AVE, DALLAS, TX 75216 • Service Request Type: Illegal Land Use (Residential/Business) - CCS
Service Request Number
18-00499054
Address
3122 IDAHO AVE, DALLAS, TX 75216
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-11-07T09:38:19.000
Status
Open
Created Date
2018-09-26T09:38:19.000
Closed Date
2018-09-26T09:38:19.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.812174,32.706623]}
18-00499053
Service Request Number: 18-00499053 • Address: SHADYDALE LN & FENCHURCH RD, DALLAS, TX • Service Request Type: Street Spillage/Debris in Right of Way-Hazardous - PBW
Service Request Number
18-00499053
Address
SHADYDALE LN & FENCHURCH RD, DALLAS, TX
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-27T09:38:01.000
Status
Closed
Created Date
2018-09-26T09:38:01.000
Closed Date
2018-09-26T09:45:00.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.715919,32.866827]}
18-00499052
Service Request Number: 18-00499052 • Address: 9700 DENTON DR, DALLAS, TX 75220 • Service Request Type: Graffiti Private Property - Residential/Commercial - CCS
Service Request Number
18-00499052
Address
9700 DENTON DR, DALLAS, TX 75220
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-12-07T09:37:57.000
Status
Closed
Created Date
2018-09-26T09:37:57.000
Closed Date
2018-09-26T09:53:55.000
Outcome
Resolved - Referral to Agency/Contractor
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.876306,32.852288]}
18-00499049
Service Request Number: 18-00499049 • Address: 300 W LEDBETTER DR, DALLAS, TX 75224 • Service Request Type: High Weeds - CCS
Service Request Number
18-00499049
Address
300 W LEDBETTER DR, DALLAS, TX 75224
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-24T09:37:40.000
Status
Open
Created Date
2018-09-26T09:37:40.000
Closed Date
2018-09-26T09:37:40.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.826981,32.688057]}
18-00499048
Service Request Number: 18-00499048 • Address: 4855 ANGELINA DR, DALLAS, 75212 • Service Request Type: Lid Cover Missing-Hazardous - PBW
Service Request Number
18-00499048
Address
4855 ANGELINA DR, DALLAS, 75212
Service Request Type
Lid Cover Missing-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-27T09:37:32.000
Status
Closed
Created Date
2018-09-26T09:37:32.000
Closed Date
2018-09-26T12:34:03.000
Method Received Description
311 IVR
Lat Long Location
{"type":"Point","coordinates":[-96.898737,32.790069]}
18-00499040
Service Request Number: 18-00499040 • Address: 2740 FATIMA AVE, DALLAS, TX 75241 • Service Request Type: High Weeds - CCS
Service Request Number
18-00499040
Address
2740 FATIMA AVE, DALLAS, TX 75241
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-24T09:35:20.000
Status
Open
Created Date
2018-09-26T09:35:20.000
Closed Date
2018-09-26T09:35:20.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.776182,32.677528]}
18-00499035
Service Request Number: 18-00499035 • Address: 5202 SINGLETON BLVD, DALLAS, TX 75212 • Service Request Type: Motor Vehicle Repair Violation - CCS
Service Request Number
18-00499035
Address
5202 SINGLETON BLVD, DALLAS, TX 75212
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-10-24T09:34:23.000
Status
Open
Created Date
2018-09-26T09:34:23.000
Closed Date
2018-09-26T09:34:23.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.907566,32.77843]}
18-00499034
Service Request Number: 18-00499034 • Address: 5333 W KIEST BLVD, DALLAS, 75211 • Service Request Type: Animal - Loose (Owned) - DAS
Service Request Number
18-00499034
Address
5333 W KIEST BLVD, DALLAS, 75211
Service Request Type
Animal - Loose (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-29T09:34:06.000
Status
Closed
Created Date
2018-09-26T09:34:06.000
Closed Date
2018-09-27T15:13:43.000
Outcome
Resolved - Information Provided
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.912835,32.705747]}
18-00499032
Service Request Number: 18-00499032 • Address: 10663 ALEDO DR, DALLAS, TX 75228 • Service Request Type: Dead Animal Pick Up - SAN
Service Request Number
18-00499032
Address
10663 ALEDO DR, DALLAS, TX 75228
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-27T09:33:49.000
Status
Closed
Created Date
2018-09-26T09:33:49.000
Closed Date
2018-09-26T12:00:38.000
Outcome
Resolved - Problem Corrected by City
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.6833,32.841423]}
18-00499030
Service Request Number: 18-00499030 • Address: 4092 HAMMERLY DR, DALLAS, 75212 • Service Request Type: Lid Cover Missing-Hazardous - PBW
Service Request Number
18-00499030
Address
4092 HAMMERLY DR, DALLAS, 75212
Service Request Type
Lid Cover Missing-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-27T09:33:01.000
Status
Closed
Created Date
2018-09-26T09:33:01.000
Closed Date
2018-09-26T11:57:55.000
Outcome
Closed - Unable to Confirm/Locate Problem
Method Received Description
311 IVR
Lat Long Location
{"type":"Point","coordinates":[-96.89815,32.791633]}
18-00499029
Service Request Number: 18-00499029 • Address: 4102 TEXAS DR, DALLAS, TX 75211 • Service Request Type: Street Repair - Routine - PBW
Service Request Number
18-00499029
Address
4102 TEXAS DR, DALLAS, TX 75211
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-02-06T09:32:59.000
Status
Closed
Created Date
2018-09-26T09:32:59.000
Closed Date
2018-09-27T15:07:49.000
Outcome
Resolved - Referral to Agency/Contractor
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.886477,32.723363]}
18-00499024
Service Request Number: 18-00499024 • Address: W NORTHWEST HWY & PRESTON RD, DALLAS, TX • Service Request Type: Pot hole - Hazardous - PBW
Service Request Number
18-00499024
Address
W NORTHWEST HWY & PRESTON RD, DALLAS, TX
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-27T09:30:07.000
Status
Closed
Created Date
2018-09-26T09:30:07.000
Closed Date
2018-09-26T09:32:41.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.80417,32.865476]}
18-00499023
Service Request Number: 18-00499023 • Address: 2007 W COLORADO BLVD, DALLAS, TX 75208 • Service Request Type: Brush/Bulk Items - Missed - SAN
Service Request Number
18-00499023
Address
2007 W COLORADO BLVD, DALLAS, TX 75208
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-10-10T09:29:47.000
Status
Closed
Created Date
2018-09-26T09:29:47.000
Closed Date
2018-09-27T13:51:00.000
Outcome
Resolved - Information Provided
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.854914,32.760204]}
18-00499022
Service Request Number: 18-00499022 • Address: 7340 PALDAO DR, DALLAS, TX 75240 • Service Request Type: Garbage - Missed - SAN
Service Request Number
18-00499022
Address
7340 PALDAO DR, DALLAS, TX 75240
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-10-01T09:29:10.000
Status
Closed
Created Date
2018-09-26T09:29:10.000
Closed Date
2018-09-26T15:22:42.000
Outcome
Resolved - Problem Corrected by City
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.777145,32.938725]}
18-00499020
Service Request Number: 18-00499020 • Address: 2741 FATIMA AVE, DALLAS, TX 75241 • Service Request Type: Litter - CCS
Service Request Number
18-00499020
Address
2741 FATIMA AVE, DALLAS, TX 75241
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-24T09:28:55.000
Status
Open
Created Date
2018-09-26T09:28:55.000
Closed Date
2018-09-26T09:28:55.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.776082,32.677578]}
18-00499017
Service Request Number: 18-00499017 • Address: 3182 OBANNON DR, DALLAS, 75224 • Service Request Type: Parking - Report a Violation - TRN
Service Request Number
18-00499017
Address
3182 OBANNON DR, DALLAS, 75224
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-28T09:28:40.000
Status
Closed
Created Date
2018-09-26T09:28:40.000
Closed Date
2018-09-26T12:14:26.000
Outcome
Closed - Unable to Confirm/Locate Problem
Method Received Description
311 IVR
Lat Long Location
{"type":"Point","coordinates":[-96.839032,32.708713]}
18-00499012
Service Request Number: 18-00499012 • Address: 6262 MELODY LN, DALLAS, TX 75231 • Service Request Type: Animal - Neglect - DAS
Service Request Number
18-00499012
Address
6262 MELODY LN, DALLAS, TX 75231
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-27T09:28:01.000
Status
Closed
Created Date
2018-09-26T09:28:01.000
Closed Date
2018-09-26T18:34:14.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.756799,32.865106]}
18-00499010
Service Request Number: 18-00499010 • Address: 9927 CLAYMORE DR, DALLAS, TX 75243 • Service Request Type: 24 Hour Parking Violation - DPD
Service Request Number
18-00499010
Address
9927 CLAYMORE DR, DALLAS, TX 75243
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-03T09:27:28.000
Status
Open
Created Date
2018-09-26T09:27:28.000
Closed Date
2018-09-27T06:31:18.000
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.714977,32.92647]}
18-00499009
Service Request Number: 18-00499009 • Address: 16202 RED CEDAR TRL, DALLAS, TX 75248 • Service Request Type: Garbage - Missed - SAN
Service Request Number
18-00499009
Address
16202 RED CEDAR TRL, DALLAS, TX 75248
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-10-01T09:27:18.000
Status
Closed
Created Date
2018-09-26T09:27:18.000
Closed Date
2018-09-26T15:24:14.000
Outcome
Resolved - Problem Corrected by City
Method Received Description
311 IVR
Lat Long Location
{"type":"Point","coordinates":[-96.798447,32.969551]}
18-00499006
Service Request Number: 18-00499006 • Address: 9410 ALVA CT, DALLAS, TX 75220 • Service Request Type: High Weeds - CCS
Service Request Number
18-00499006
Address
9410 ALVA CT, DALLAS, TX 75220
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-24T09:26:54.000
Status
Open
Created Date
2018-09-26T09:26:54.000
Closed Date
2018-09-26T09:26:54.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.815809,32.871269]}
18-00499003
Service Request Number: 18-00499003 • Address: 2514 PERRYTON DR, DALLAS, TX 75224 • Service Request Type: Substandard Structure Apts - CCS
Service Request Number
18-00499003
Address
2514 PERRYTON DR, DALLAS, TX 75224
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-03-21T09:26:43.000
Status
Closed
Created Date
2018-09-26T09:26:43.000
Closed Date
2018-09-26T12:09:08.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.857221,32.714172]}
18-00499001
Service Request Number: 18-00499001 • Address: 8502 FIRESIDE DR, DALLAS, TX 75217 • Service Request Type: Dead Animal Pick Up - SAN
Service Request Number
18-00499001
Address
8502 FIRESIDE DR, DALLAS, TX 75217
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-27T09:26:06.000
Status
Closed
Created Date
2018-09-26T09:26:06.000
Closed Date
2018-09-26T10:35:03.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.673937,32.69794]}
18-00499000
Service Request Number: 18-00499000 • Address: 714 W BROOKLYN AVE, DALLAS, TX 75208 • Service Request Type: Recycle - Missed - SAN
Service Request Number
18-00499000
Address
714 W BROOKLYN AVE, DALLAS, TX 75208
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-10-01T09:26:02.000
Status
Closed
Created Date
2018-09-26T09:26:02.000
Closed Date
2018-09-26T16:40:35.000
Outcome
Resolved - Information Provided
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.834626,32.739233]}
18-00498987
Service Request Number: 18-00498987 • Address: CEDAR SPRINGS RD & N PEARL ST, DALLAS, TX • Service Request Type: Traffic Signal - Timing - TRN
Service Request Number
18-00498987
Address
CEDAR SPRINGS RD & N PEARL ST, DALLAS, TX
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-10-02T09:23:57.000
Status
Closed
Created Date
2018-09-26T09:23:57.000
Closed Date
2018-09-27T08:58:23.000
Outcome
Closed - Unable to Confirm/Locate Problem
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.805082,32.793093]}
18-00498986
Service Request Number: 18-00498986 • Address: 330 SINGLETON BLVD, DALLAS, TX 75212 • Service Request Type: Traffic Sign - New - TRN
Service Request Number
18-00498986
Address
330 SINGLETON BLVD, DALLAS, TX 75212
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-01-15T09:23:44.000
Status
New
Created Date
2018-09-26T09:23:44.000
Closed Date
2018-09-26T09:23:44.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.829011,32.778588]}
18-00498985
Service Request Number: 18-00498985 • Address: 2741 FATIMA AVE, DALLAS, TX 75241 • Service Request Type: High Weeds - CCS
Service Request Number
18-00498985
Address
2741 FATIMA AVE, DALLAS, TX 75241
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-24T09:23:27.000
Status
Open
Created Date
2018-09-26T09:23:27.000
Closed Date
2018-09-26T09:23:27.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.776082,32.677578]}
18-00498984
Service Request Number: 18-00498984 • Address: 2534 WESTERN PARK DR, DALLAS, TX 75211 • Service Request Type: Obstruction Alley/Sidewalk/Street - CCS
Service Request Number
18-00498984
Address
2534 WESTERN PARK DR, DALLAS, TX 75211
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-11-30T09:23:23.000
Status
Open
Created Date
2018-09-26T09:23:23.000
Closed Date
2018-09-26T09:23:42.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.893685,32.716982]}
18-00498982
Service Request Number: 18-00498982 • Address: 5507 PETERSON LN, DALLAS, TX 75240 • Service Request Type: High Weeds - CCS
Service Request Number
18-00498982
Address
5507 PETERSON LN, DALLAS, TX 75240
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-24T09:23:20.000
Status
Open
Created Date
2018-09-26T09:23:20.000
Closed Date
2018-09-26T09:24:43.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.812822,32.930588]}
18-00498981
Service Request Number: 18-00498981 • Address: BROCKBANK DR & WALNUT HILL LN, DALLAS, TX • Service Request Type: Traffic Signal - Timing - TRN
Service Request Number
18-00498981
Address
BROCKBANK DR & WALNUT HILL LN, DALLAS, TX
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-10-02T09:22:20.000
Status
Closed
Created Date
2018-09-26T09:22:20.000
Closed Date
2018-09-27T08:57:37.000
Outcome
Closed - Unable to Confirm/Locate Problem
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.877015,32.880895]}
18-00498980
Service Request Number: 18-00498980 • Address: 10475 SINCLAIR AVE, DALLAS, TX 75218 • Service Request Type: 24 Hour Parking Violation - DPD
Service Request Number
18-00498980
Address
10475 SINCLAIR AVE, DALLAS, TX 75218
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-03T09:22:10.000
Status
Open
Created Date
2018-09-26T09:22:10.000
Closed Date
2018-09-27T06:30:39.000
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.699716,32.85092]}
18-00498979
Service Request Number: 18-00498979 • Address: 2910 EDD RD, DALLAS, 75253 • Service Request Type: Miscellaneous Service Request - CTY
Service Request Number
18-00498979
Address
2910 EDD RD, DALLAS, 75253
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-10T09:21:55.000
Status
New
Created Date
2018-09-26T09:21:55.000
Closed Date
2018-09-26T09:21:55.000
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-96.619359,32.668573]}
18-00498978
Service Request Number: 18-00498978 • Address: 6262 MELODY LN, DALLAS, TX 75231 • Service Request Type: Animal - Neglect - DAS
Service Request Number
18-00498978
Address
6262 MELODY LN, DALLAS, TX 75231
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-27T09:21:12.000
Status
Closed
Created Date
2018-09-26T09:21:12.000
Closed Date
2018-09-26T18:09:02.000
Outcome
Unresolved - Reinspection Required
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.756799,32.865106]}
18-00498977
Service Request Number: 18-00498977 • Address: 4191 SWISS AVE, DALLAS, TX 75204 • Service Request Type: Pot hole - Hazardous - PBW
Service Request Number
18-00498977
Address
4191 SWISS AVE, DALLAS, TX 75204
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-27T09:20:55.000
Status
Closed
Created Date
2018-09-26T09:20:55.000
Closed Date
2018-09-26T11:17:39.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.77742,32.79567]}
18-00498976
Service Request Number: 18-00498976 • Address: 226 W SUFFOLK AVE, DALLAS, 75208 • Service Request Type: Garbage - Missed - SAN
Service Request Number
18-00498976
Address
226 W SUFFOLK AVE, DALLAS, 75208
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-10-01T09:20:47.000
Status
Closed
Created Date
2018-09-26T09:20:47.000
Closed Date
2018-09-26T14:49:54.000
Outcome
Resolved - Information Provided
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.825831,32.736224]}
18-00498975
Service Request Number: 18-00498975 • Address: N CORINTH ST RD & E 8TH ST, DALLAS, TX • Service Request Type: Dead Animal Pick Up - SAN
Service Request Number
18-00498975
Address
N CORINTH ST RD & E 8TH ST, DALLAS, TX
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-27T09:20:42.000
Status
Closed
Created Date
2018-09-26T09:20:42.000
Closed Date
2018-09-26T10:27:12.000
Outcome
Resolved - Problem Corrected by City
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.799006,32.749212]}
18-00498974
Service Request Number: 18-00498974 • Address: N BUCKNER BLVD & LAKE HIGHLANDS DR, DALLAS, TX • Service Request Type: Tree down/low limbs - Emergency - PBW
Service Request Number
18-00498974
Address
N BUCKNER BLVD & LAKE HIGHLANDS DR, DALLAS, TX
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-29T09:20:30.000
Status
Open
Created Date
2018-09-26T09:20:30.000
Closed Date
2018-09-26T09:20:30.000
Method Received Description
311 IVR
Lat Long Location
{"type":"Point","coordinates":[-96.70772,32.841271]}
18-00498973
Service Request Number: 18-00498973 • Address: 11311 MCCREE RD, DALLAS, TX 75238 • Service Request Type: Street Lighting - Maintenance - TRN
Service Request Number
18-00498973
Address
11311 MCCREE RD, DALLAS, TX 75238
Service Request Type
Street Lighting - Maintenance - TRN
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-10T09:20:28.000
Status
New
Created Date
2018-09-26T09:20:28.000
Closed Date
2018-09-26T09:20:28.000
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.686884,32.872361]}
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