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311 Requests 2017

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset f4q3-ui76 11 fields
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Showing 50 real records
18-00497470
Service Request Number: 18-00497470 • Address: 3130 KENDALE DR, DALLAS, TX 75220 • Service Request Type: Substandard Structure - CCS
Service Request Number
18-00497470
Address
3130 KENDALE DR, DALLAS, TX 75220
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-03-20T15:18:05.000
Status
Open
Created Date
2018-09-25T15:18:05.000
Closed Date
2018-09-25T15:18:05.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-79.157792,35.437807]}
18-00497471
Service Request Number: 18-00497471 • Address: DALE CREST DR & CHAPEL DOWNS DR, DALLAS, TX 75229 • Service Request Type: Park Maintenance/Misc. - PKR
Service Request Number
18-00497471
Address
DALE CREST DR & CHAPEL DOWNS DR, DALLAS, TX 75229
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-10-23T15:18:04.000
Status
New
Created Date
2018-09-25T15:18:04.000
Closed Date
2018-09-25T15:18:04.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.872099,32.884326]}
18-00497469
Service Request Number: 18-00497469 • Address: 223 MT NEBO ST, DALLAS, TX 75211 • Service Request Type: Recycle - Missed - SAN
Service Request Number
18-00497469
Address
223 MT NEBO ST, DALLAS, TX 75211
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T15:17:55.000
Status
Open
Created Date
2018-09-25T15:17:55.000
Closed Date
2018-09-25T16:12:16.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.884149,32.747321]}
18-00497467
Service Request Number: 18-00497467 • Address: 1711 HEATHER GLEN DR, DALLAS, TX 75232 • Service Request Type: Junk Motor Vehicle - CCS
Service Request Number
18-00497467
Address
1711 HEATHER GLEN DR, DALLAS, TX 75232
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-12-20T15:17:45.000
Status
Open
Created Date
2018-09-25T15:17:45.000
Closed Date
2018-09-25T15:17:45.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.848455,32.674709]}
18-00497466
Service Request Number: 18-00497466 • Address: 6749 LARMANDA ST, DALLAS, TX 75231 • Service Request Type: Substandard Structure Apts - CCS
Service Request Number
18-00497466
Address
6749 LARMANDA ST, DALLAS, TX 75231
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-03-20T15:17:38.000
Status
Open
Created Date
2018-09-25T15:17:38.000
Closed Date
2018-09-25T15:17:38.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.746914,32.866313]}
18-00497465
Service Request Number: 18-00497465 • Address: 3136 KENDALE DR, DALLAS, TX 75220 • Service Request Type: Substandard Structure - CCS
Service Request Number
18-00497465
Address
3136 KENDALE DR, DALLAS, TX 75220
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-03-20T15:17:36.000
Status
Open
Created Date
2018-09-25T15:17:36.000
Closed Date
2018-09-25T15:17:36.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.870289,32.86315]}
18-00497464
Service Request Number: 18-00497464 • Address: 4107 ABILENE ST, DALLAS, TX 75212 • Service Request Type: Animal - Loose (Owned) - DAS
Service Request Number
18-00497464
Address
4107 ABILENE ST, DALLAS, TX 75212
Service Request Type
Animal - Loose (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T15:17:27.000
Status
Closed
Created Date
2018-09-25T15:17:27.000
Closed Date
2018-09-25T15:28:14.000
Outcome
Resolved - Citation Issued
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.900323,32.791991]}
18-00497463
Service Request Number: 18-00497463 • Address: 510 MONTE VISTA DR, DALLAS, TX 75223 • Service Request Type: Quality SR - CTY
Service Request Number
18-00497463
Address
510 MONTE VISTA DR, DALLAS, TX 75223
Service Request Type
Quality SR - CTY
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-10-02T15:16:54.000
Status
Closed
Created Date
2018-09-25T15:16:54.000
Closed Date
2018-09-25T15:41:31.000
Outcome
Resolved - Information Provided
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-119.072602,34.360566]}
18-00497462
Service Request Number: 18-00497462 • Address: 3103 LANOUE DR, DALLAS, TX 75220 • Service Request Type: Substandard Structure - CCS
Service Request Number
18-00497462
Address
3103 LANOUE DR, DALLAS, TX 75220
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-03-20T15:16:54.000
Status
Open
Created Date
2018-09-25T15:16:54.000
Closed Date
2018-09-25T15:16:54.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.870597,32.861713]}
18-00497461
Service Request Number: 18-00497461 • Address: 3107 LANOUE DR, DALLAS, TX 75220 • Service Request Type: Substandard Structure - CCS
Service Request Number
18-00497461
Address
3107 LANOUE DR, DALLAS, TX 75220
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-03-20T15:16:07.000
Status
Open
Created Date
2018-09-25T15:16:07.000
Closed Date
2018-09-25T15:16:07.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.870455,32.861826]}
18-00497460
Service Request Number: 18-00497460 • Address: 3909 DISMOUNT ST, DALLAS, TX 75211 • Service Request Type: Smoke Detector Request - DFD
Service Request Number
18-00497460
Address
3909 DISMOUNT ST, DALLAS, TX 75211
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-10-09T15:15:56.000
Status
Closed
Created Date
2018-09-25T15:15:56.000
Closed Date
2018-09-25T15:19:55.000
Method Received Description
Mass Entry
Lat Long Location
{"type":"Point","coordinates":[-96.883618,32.748274]}
18-00497458
Service Request Number: 18-00497458 • Address: 3137 LANOUE DR, DALLAS, TX 75220 • Service Request Type: Substandard Structure - CCS
Service Request Number
18-00497458
Address
3137 LANOUE DR, DALLAS, TX 75220
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-03-20T15:15:23.000
Status
Open
Created Date
2018-09-25T15:15:23.000
Closed Date
2018-09-25T15:15:23.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.869575,32.862526]}
18-00497457
Service Request Number: 18-00497457 • Address: 3143 LANOUE DR, DALLAS, TX 75220 • Service Request Type: Substandard Structure - CCS
Service Request Number
18-00497457
Address
3143 LANOUE DR, DALLAS, TX 75220
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-03-20T15:15:02.000
Status
Open
Created Date
2018-09-25T15:15:02.000
Closed Date
2018-09-25T15:15:02.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.869436,32.862616]}
18-00497453
Service Request Number: 18-00497453 • Address: 4446 THUNDER RD, DALLAS, TX 75244 • Service Request Type: Garbage - Missed - SAN
Service Request Number
18-00497453
Address
4446 THUNDER RD, DALLAS, TX 75244
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T15:13:49.000
Status
Open
Created Date
2018-09-25T15:13:49.000
Closed Date
2018-09-25T16:35:34.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.832508,32.924953]}
18-00497452
Service Request Number: 18-00497452 • Address: 1210 S LAMAR ST, DALLAS, TX 75215 • Service Request Type: Animal - Neglect - DAS
Service Request Number
18-00497452
Address
1210 S LAMAR ST, DALLAS, TX 75215
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-26T15:13:34.000
Status
Closed
Created Date
2018-09-25T15:13:34.000
Closed Date
2018-09-26T15:48:33.000
Outcome
Unresolved - Reinspection Required
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.797323,32.76895]}
18-00497450
Service Request Number: 18-00497450 • Address: E R L THORNTON FWY & N BUCKNER BLVD, DALLAS, TX • Service Request Type: Panhandling - DPD
Service Request Number
18-00497450
Address
E R L THORNTON FWY & N BUCKNER BLVD, DALLAS, TX
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-09T15:13:22.000
Status
New
Created Date
2018-09-25T15:13:22.000
Closed Date
2018-09-25T15:13:22.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.68335,32.798599]}
18-00497448
Service Request Number: 18-00497448 • Address: 2739 S WALTON WALKER BLVD, DALLAS, 75211 • Service Request Type: Obstruction Alley/Sidewalk/Street - CCS
Service Request Number
18-00497448
Address
2739 S WALTON WALKER BLVD, DALLAS, 75211
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-11-29T15:13:09.000
Status
Open
Created Date
2018-09-25T15:13:09.000
Closed Date
2018-09-25T15:13:09.000
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-96.909992,32.712594]}
18-00497445
Service Request Number: 18-00497445 • Address: 8850 FAIR OAKS XING, DALLAS, TX 75243 • Service Request Type: Animal - Aggressive Activity - DAS
Service Request Number
18-00497445
Address
8850 FAIR OAKS XING, DALLAS, TX 75243
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-26T15:12:59.000
Status
Closed
Created Date
2018-09-25T15:12:59.000
Closed Date
2018-09-25T16:08:25.000
Outcome
Closed - Unfounded
Method Received Description
311 IVR
Lat Long Location
{"type":"Point","coordinates":[-96.72759,32.8985]}
18-00497444
Service Request Number: 18-00497444 • Address: 3011 CULVER ST, DALLAS, TX 75223 • Service Request Type: Cost Plus - SAN
Service Request Number
18-00497444
Address
3011 CULVER ST, DALLAS, TX 75223
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-04T15:12:23.000
Status
Open
Created Date
2018-09-25T15:12:23.000
Closed Date
2018-09-26T13:02:03.000
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.742481,32.790411]}
18-00497441
Service Request Number: 18-00497441 • Address: 1803 RICHARDSON AVE, DALLAS, TX 75207 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00497441
Address
1803 RICHARDSON AVE, DALLAS, TX 75207
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-27T15:11:06.000
Status
Closed
Created Date
2018-09-25T15:11:06.000
Closed Date
2018-09-25T17:48:58.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.783329,32.768815]}
18-00497433
Service Request Number: 18-00497433 • Address: 626 PLEASANT MEADOWS LN, DALLAS, TX 75217 • Service Request Type: Recycle - Missed - SAN
Service Request Number
18-00497433
Address
626 PLEASANT MEADOWS LN, DALLAS, TX 75217
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T15:10:40.000
Status
New
Created Date
2018-09-25T15:10:40.000
Closed Date
2018-09-25T15:10:40.000
Method Received Description
311 IVR
Lat Long Location
{"type":"Point","coordinates":[-96.640395,32.722498]}
18-00497422
Service Request Number: 18-00497422 • Address: 8702 SHILOH RD, DALLAS, TX 75228 • Service Request Type: Dead Animal Pick Up - SAN
Service Request Number
18-00497422
Address
8702 SHILOH RD, DALLAS, TX 75228
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-26T15:08:28.000
Status
Closed
Created Date
2018-09-25T15:08:28.000
Closed Date
2018-09-25T16:45:18.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.668443,32.811728]}
18-00497421
Service Request Number: 18-00497421 • Address: 12806 PANDORA DR, DALLAS, TX 75238 • Service Request Type: Substandard Structure - CCS
Service Request Number
18-00497421
Address
12806 PANDORA DR, DALLAS, TX 75238
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-03-20T15:08:15.000
Status
Open
Created Date
2018-09-25T15:08:15.000
Closed Date
2018-09-25T15:08:15.000
Method Received Description
311 IVR
Lat Long Location
{"type":"Point","coordinates":[-96.685819,32.869746]}
18-00497417
Service Request Number: 18-00497417 • Address: 8339 KINGSFIELD RD, DALLAS, 75217 • Service Request Type: Animal - Stray Dog - DAS
Service Request Number
18-00497417
Address
8339 KINGSFIELD RD, DALLAS, 75217
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-28T15:07:24.000
Status
Closed
Created Date
2018-09-25T15:07:24.000
Closed Date
2018-09-25T15:53:12.000
Outcome
Complete
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.677334,32.704645]}
18-00497416
Service Request Number: 18-00497416 • Address: 2708 MILLMAR DR, DALLAS, 75228 • Service Request Type: Bulky Trash Violations - CCS
Service Request Number
18-00497416
Address
2708 MILLMAR DR, DALLAS, 75228
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-04T15:07:12.000
Status
Closed
Created Date
2018-09-25T15:07:12.000
Closed Date
2018-09-27T10:47:43.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.667696,32.826826]}
18-00497415
Service Request Number: 18-00497415 • Address: 1518 PERU ST, DALLAS, TX 75203 • Service Request Type: Animal - Aggressive Activity - DAS
Service Request Number
18-00497415
Address
1518 PERU ST, DALLAS, TX 75203
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-26T15:07:06.000
Status
Closed
Created Date
2018-09-25T15:07:06.000
Closed Date
2018-09-25T15:43:18.000
Outcome
Closed - Unfounded
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.799199,32.742057]}
18-00497414
Service Request Number: 18-00497414 • Address: 12804 PANDORA DR, DALLAS, TX 75238 • Service Request Type: Substandard Structure - CCS
Service Request Number
18-00497414
Address
12804 PANDORA DR, DALLAS, TX 75238
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-03-20T15:07:05.000
Status
Open
Created Date
2018-09-25T15:07:05.000
Closed Date
2018-09-25T15:07:05.000
Method Received Description
311 IVR
Lat Long Location
{"type":"Point","coordinates":[-96.685818,32.869692]}
18-00497412
Service Request Number: 18-00497412 • Address: W NORTHWEST HWY & OVELLA AVE, DALLAS, TX • Service Request Type: Lid Cover Missing-Hazardous - PBW
Service Request Number
18-00497412
Address
W NORTHWEST HWY & OVELLA AVE, DALLAS, TX
Service Request Type
Lid Cover Missing-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-26T15:06:30.000
Status
Closed
Created Date
2018-09-25T15:06:30.000
Closed Date
2018-09-25T16:22:58.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.868258,32.855118]}
18-00497410
Service Request Number: 18-00497410 • Address: 4201 JUNE DR, DALLAS, TX 75211 • Service Request Type: High Weeds - CCS
Service Request Number
18-00497410
Address
4201 JUNE DR, DALLAS, TX 75211
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T15:06:18.000
Status
Open
Created Date
2018-09-25T15:06:18.000
Closed Date
2018-09-25T15:06:18.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.888635,32.722311]}
18-00497408
Service Request Number: 18-00497408 • Address: 2822 CARTER ST, DALLAS, TX 75210 • Service Request Type: High Weeds - CCS
Service Request Number
18-00497408
Address
2822 CARTER ST, DALLAS, TX 75210
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T15:06:17.000
Status
Open
Created Date
2018-09-25T15:06:17.000
Closed Date
2018-09-25T15:09:18.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.741873,32.775575]}
18-00497405
Service Request Number: 18-00497405 • Address: 1710 HEATHER GLEN DR, DALLAS, TX 75232 • Service Request Type: Substandard Structure - CCS
Service Request Number
18-00497405
Address
1710 HEATHER GLEN DR, DALLAS, TX 75232
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-03-20T15:06:00.000
Status
Open
Created Date
2018-09-25T15:06:00.000
Closed Date
2018-09-25T15:06:00.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.848377,32.67473]}
18-00497403
Service Request Number: 18-00497403 • Address: 1818 METROPOLITAN AVE, DALLAS, 75215 • Service Request Type: Dead Animal Pick Up - SAN
Service Request Number
18-00497403
Address
1818 METROPOLITAN AVE, DALLAS, 75215
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-26T15:05:38.000
Status
Closed
Created Date
2018-09-25T15:05:38.000
Closed Date
2018-09-26T10:00:06.000
Outcome
Resolved - Problem Corrected by City
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.769004,32.757768]}
18-00497402
Service Request Number: 18-00497402 • Address: 2738 W DAVIS ST, DALLAS, TX 75211 • Service Request Type: Obstruction Alley/Sidewalk/Street - CCS
Service Request Number
18-00497402
Address
2738 W DAVIS ST, DALLAS, TX 75211
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-11-29T15:05:38.000
Status
Open
Created Date
2018-09-25T15:05:38.000
Closed Date
2018-09-25T15:05:38.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.864367,32.749511]}
18-00497401
Service Request Number: 18-00497401 • Address: 5721 KENWOOD AVE, DALLAS, TX 75206 • Service Request Type: Street Repair - Routine - PBW
Service Request Number
18-00497401
Address
5721 KENWOOD AVE, DALLAS, TX 75206
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-02-05T15:05:29.000
Status
Open
Created Date
2018-09-25T15:05:29.000
Closed Date
2018-09-26T07:03:08.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-82.719843,28.264763]}
18-00497400
Service Request Number: 18-00497400 • Address: E MOCKINGBIRD LN & WILLIAMSON RD, DALLAS, TX • Service Request Type: Signs - Political - CCS
Service Request Number
18-00497400
Address
E MOCKINGBIRD LN & WILLIAMSON RD, DALLAS, TX
Service Request Type
Signs - Political - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-15T15:05:20.000
Status
Open
Created Date
2018-09-25T15:05:20.000
Closed Date
2018-09-25T15:05:20.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.745301,32.839128]}
18-00497397
Service Request Number: 18-00497397 • Address: 1467 OAK VISTA DR, DALLAS, TX 75232 • Service Request Type: 24 Hour Parking Violation - DPD
Service Request Number
18-00497397
Address
1467 OAK VISTA DR, DALLAS, TX 75232
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-02T15:04:38.000
Status
Open
Created Date
2018-09-25T15:04:38.000
Closed Date
2018-09-26T07:02:44.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.846148,32.682291]}
18-00497396
Service Request Number: 18-00497396 • Address: 3801 HERSCHEL AVE, DALLAS, 75219 • Service Request Type: High Weeds - CCS
Service Request Number
18-00497396
Address
3801 HERSCHEL AVE, DALLAS, 75219
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T15:04:26.000
Status
Open
Created Date
2018-09-25T15:04:26.000
Closed Date
2018-09-25T15:04:26.000
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.809341,32.820531]}
18-00497395
Service Request Number: 18-00497395 • Address: 4215 OPAL AVE, DALLAS, 75216 • Service Request Type: Smoke Detector Request - DFD
Service Request Number
18-00497395
Address
4215 OPAL AVE, DALLAS, 75216
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-10-09T15:04:05.000
Status
Closed
Created Date
2018-09-25T15:04:05.000
Closed Date
2018-09-25T15:04:56.000
Method Received Description
Mass Entry
Lat Long Location
{"type":"Point","coordinates":[-96.793598,32.698399]}
18-00497393
Service Request Number: 18-00497393 • Address: 6216 MARTEL AVE, DALLAS, TX 75214 • Service Request Type: High Weeds - CCS
Service Request Number
18-00497393
Address
6216 MARTEL AVE, DALLAS, TX 75214
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T15:03:20.000
Status
Open
Created Date
2018-09-25T15:03:20.000
Closed Date
2018-09-25T15:03:20.000
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.759301,32.831759]}
18-00497391
Service Request Number: 18-00497391 • Address: 2102 MARFA AVE, DALLAS, TX 75216 • Service Request Type: Litter - CCS
Service Request Number
18-00497391
Address
2102 MARFA AVE, DALLAS, TX 75216
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T15:02:41.000
Status
Closed
Created Date
2018-09-25T15:02:41.000
Closed Date
2018-09-25T15:07:08.000
Outcome
Resolved - Referral to Agency/Contractor
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.795504,32.70504]}
18-00497388
Service Request Number: 18-00497388 • Address: 8702 SHILOH RD, DALLAS, TX 75228 • Service Request Type: Dead Animal Pick Up - SAN
Service Request Number
18-00497388
Address
8702 SHILOH RD, DALLAS, TX 75228
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-26T15:02:25.000
Status
Closed
Created Date
2018-09-25T15:02:25.000
Closed Date
2018-09-26T12:16:06.000
Outcome
Resolved - Problem Corrected by City
Method Received Description
311 Community Agent
Lat Long Location
{"type":"Point","coordinates":[-96.668443,32.811728]}
18-00497385
Service Request Number: 18-00497385 • Address: 2016 ARGYLE AVE, DALLAS, TX 75203 • Service Request Type: Environmental Quality General Request - OEQ
Service Request Number
18-00497385
Address
2016 ARGYLE AVE, DALLAS, TX 75203
Service Request Type
Environmental Quality General Request - OEQ
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-09T15:02:18.000
Status
Closed
Created Date
2018-09-25T15:02:18.000
Closed Date
2018-09-26T10:25:31.000
Outcome
Resolved - Information Provided
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-85.613337,42.266063]}
18-00497387
Service Request Number: 18-00497387 • Address: 3315 IVANDELL AVE, DALLAS, TX 75211 • Service Request Type: Smoke Detector Request - DFD
Service Request Number
18-00497387
Address
3315 IVANDELL AVE, DALLAS, TX 75211
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-10-09T15:02:16.000
Status
Closed
Created Date
2018-09-25T15:02:16.000
Closed Date
2018-09-25T15:03:16.000
Method Received Description
Mass Entry
Lat Long Location
{"type":"Point","coordinates":[-96.874817,32.735827]}
18-00497383
Service Request Number: 18-00497383 • Address: 3889 CLOVER LN, DALLAS, TX 75220 • Service Request Type: Mosquitoes - CCS
Service Request Number
18-00497383
Address
3889 CLOVER LN, DALLAS, TX 75220
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-10-23T15:01:54.000
Status
Open
Created Date
2018-09-25T15:01:54.000
Closed Date
2018-09-25T15:01:54.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.84928,32.870611]}
18-00497381
Service Request Number: 18-00497381 • Address: 1000 S EDGEFIELD AVE, DALLAS, 75208 • Service Request Type: Code General - CCS
Service Request Number
18-00497381
Address
1000 S EDGEFIELD AVE, DALLAS, 75208
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-10-30T15:01:42.000
Status
Open
Created Date
2018-09-25T15:01:42.000
Closed Date
2018-09-25T15:01:42.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.844276,32.735893]}
18-00497379
Service Request Number: 18-00497379 • Address: 9209 CLUB GLEN DR, DALLAS, TX 75243 • Service Request Type: Sanitation Property Damage - SAN
Service Request Number
18-00497379
Address
9209 CLUB GLEN DR, DALLAS, TX 75243
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-10-23T15:00:44.000
Status
New
Created Date
2018-09-25T15:00:44.000
Closed Date
2018-09-25T15:00:44.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.744441,32.901121]}
18-00497378
Service Request Number: 18-00497378 • Address: 7237 BIRCHWOOD DR, DALLAS, TX 75240 • Service Request Type: Pot hole Repair Routine - PBW
Service Request Number
18-00497378
Address
7237 BIRCHWOOD DR, DALLAS, TX 75240
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-02T15:00:11.000
Status
New
Created Date
2018-09-25T15:00:11.000
Closed Date
2018-09-25T15:00:11.000
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.780069,32.936793]}
18-00497377
Service Request Number: 18-00497377 • Address: 1516 LOS PINOS CT, DALLAS, 75211 • Service Request Type: Animal - Stray Dog - DAS
Service Request Number
18-00497377
Address
1516 LOS PINOS CT, DALLAS, 75211
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-28T14:59:58.000
Status
Closed
Created Date
2018-09-25T14:59:58.000
Closed Date
2018-09-25T15:53:16.000
Outcome
Complete
Method Received Description
Phone
18-00497374
Service Request Number: 18-00497374 • Address: 6007 SAMCAR TRL, DALLAS, TX 75241 • Service Request Type: Animal - Aggressive Activity - DAS
Service Request Number
18-00497374
Address
6007 SAMCAR TRL, DALLAS, TX 75241
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-26T14:58:57.000
Status
Closed
Created Date
2018-09-25T14:58:57.000
Closed Date
2018-09-25T23:14:41.000
Outcome
Resolved - Animal Picked Up
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.8026,32.674499]}
18-00497372
Service Request Number: 18-00497372 • Address: 1412 SPENWICK TER, DALLAS, TX 75204 • Service Request Type: Brush/Bulk Items - Missed - SAN
Service Request Number
18-00497372
Address
1412 SPENWICK TER, DALLAS, TX 75204
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-10-09T14:58:38.000
Status
Open
Created Date
2018-09-25T14:58:38.000
Closed Date
2018-09-25T16:35:02.000
Method Received Description
311 IVR
Lat Long Location
{"type":"Point","coordinates":[-96.786478,32.793578]}
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