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311 Requests 2017

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset f4q3-ui76 11 fields
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Showing 50 real records
18-00497193
Service Request Number: 18-00497193 • Address: FERNWOOD AVE & MARFA AVE, DALLAS, TX • Service Request Type: High Weeds - CCS
Service Request Number
18-00497193
Address
FERNWOOD AVE & MARFA AVE, DALLAS, TX
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T14:04:16.000
Status
Open
Created Date
2018-09-25T14:04:16.000
Closed Date
2018-09-25T14:04:16.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.802467,32.70188]}
18-00497192
Service Request Number: 18-00497192 • Address: MIDWAY RD & TRINITY MILLS RD, DALLAS, TX • Service Request Type: High Weeds - CCS
Service Request Number
18-00497192
Address
MIDWAY RD & TRINITY MILLS RD, DALLAS, TX
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T14:03:30.000
Status
Open
Created Date
2018-09-25T14:03:30.000
Closed Date
2018-09-25T14:03:30.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.842047,32.987235]}
18-00497191
Service Request Number: 18-00497191 • Address: 10333 ELAM RD, DALLAS, TX 75217 • Service Request Type: Litter - CCS
Service Request Number
18-00497191
Address
10333 ELAM RD, DALLAS, TX 75217
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T14:03:28.000
Status
Open
Created Date
2018-09-25T14:03:28.000
Closed Date
2018-09-25T14:14:41.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.645686,32.719594]}
18-00497189
Service Request Number: 18-00497189 • Address: 1315 E SANER AVE, DALLAS, TX 75216 • Service Request Type: Motor Vehicle Repair Violation - CCS
Service Request Number
18-00497189
Address
1315 E SANER AVE, DALLAS, TX 75216
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-10-23T14:01:52.000
Status
Open
Created Date
2018-09-25T14:01:52.000
Closed Date
2018-09-25T14:01:52.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.805557,32.713149]}
18-00497188
Service Request Number: 18-00497188 • Address: 2526 FLORA ST, DALLAS, TX 75201 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00497188
Address
2526 FLORA ST, DALLAS, TX 75201
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-27T14:01:32.000
Status
Closed
Created Date
2018-09-25T14:01:32.000
Closed Date
2018-09-25T17:44:05.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.79589,32.791361]}
18-00497186
Service Request Number: 18-00497186 • Address: 2200 ALDERSON ST, DALLAS, TX 75214 • Service Request Type: Street Repair - Hazardous - PBW
Service Request Number
18-00497186
Address
2200 ALDERSON ST, DALLAS, TX 75214
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-26T14:00:43.000
Status
Closed
Created Date
2018-09-25T14:00:43.000
Closed Date
2018-09-25T16:21:45.000
Outcome
Resolved - Problem Corrected by City
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-89.592744,44.919244]}
18-00497185
Service Request Number: 18-00497185 • Address: 6162 VELASCO AVE, DALLAS, TX 75214 • Service Request Type: Substandard Structure - CCS
Service Request Number
18-00497185
Address
6162 VELASCO AVE, DALLAS, TX 75214
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-03-20T13:59:59.000
Status
Open
Created Date
2018-09-25T13:59:59.000
Closed Date
2018-09-25T13:59:59.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.75902,32.821049]}
18-00497182
Service Request Number: 18-00497182 • Address: 2550 W RED BIRD LN, DALLAS, TX 75232 • Service Request Type: High Weeds - CCS
Service Request Number
18-00497182
Address
2550 W RED BIRD LN, DALLAS, TX 75232
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T13:59:26.000
Status
Duplicate (open)
Created Date
2018-09-25T13:59:26.000
Closed Date
2018-09-25T13:59:26.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.859825,32.671131]}
18-00497181
Service Request Number: 18-00497181 • Address: 2550 W RED BIRD LN, DALLAS, TX 75232 • Service Request Type: High Weeds - CCS
Service Request Number
18-00497181
Address
2550 W RED BIRD LN, DALLAS, TX 75232
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T13:59:20.000
Status
Duplicate (open)
Created Date
2018-09-25T13:59:20.000
Closed Date
2018-09-25T13:59:20.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.859825,32.671131]}
18-00497178
Service Request Number: 18-00497178 • Address: 2550 W RED BIRD LN, DALLAS, TX 75232 • Service Request Type: High Weeds - CCS
Service Request Number
18-00497178
Address
2550 W RED BIRD LN, DALLAS, TX 75232
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T13:59:14.000
Status
Duplicate (open)
Created Date
2018-09-25T13:59:14.000
Closed Date
2018-09-25T13:59:14.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.859825,32.671131]}
18-00497177
Service Request Number: 18-00497177 • Address: 171 S HENDERSON AVE, DALLAS, 75214 • Service Request Type: Obstruction Alley/Sidewalk/Street - CCS
Service Request Number
18-00497177
Address
171 S HENDERSON AVE, DALLAS, 75214
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-11-29T13:59:13.000
Status
Open
Created Date
2018-09-25T13:59:13.000
Closed Date
2018-09-25T13:59:13.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.758678,32.797649]}
18-00497176
Service Request Number: 18-00497176 • Address: 2219 MARBURG ST, DALLAS, TX 75215 • Service Request Type: Sidewalk Repair - Hazardous - PBW
Service Request Number
18-00497176
Address
2219 MARBURG ST, DALLAS, TX 75215
Service Request Type
Sidewalk Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-26T13:58:54.000
Status
Closed
Created Date
2018-09-25T13:58:54.000
Closed Date
2018-09-25T16:18:50.000
Outcome
Resolved - Information Provided
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.761833,32.751483]}
18-00497175
Service Request Number: 18-00497175 • Address: 5801 SPRING VALLEY RD, DALLAS, TX 75254 • Service Request Type: Animal - Bite - DAS
Service Request Number
18-00497175
Address
5801 SPRING VALLEY RD, DALLAS, TX 75254
Service Request Type
Animal - Bite - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-27T13:58:35.000
Status
Closed
Created Date
2018-09-25T13:58:35.000
Closed Date
2018-09-26T12:17:44.000
Outcome
Resolved - Through Citizen Action
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.807358,32.938797]}
18-00497173
Service Request Number: 18-00497173 • Address: 10619 DUNAWAY DR, DALLAS, 75228 • Service Request Type: 24 Hour Parking Violation - DPD
Service Request Number
18-00497173
Address
10619 DUNAWAY DR, DALLAS, 75228
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-02T13:57:45.000
Status
Closed
Created Date
2018-09-25T13:57:45.000
Closed Date
2018-09-27T13:49:15.000
Outcome
Resolved - Through Citizen Action
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-96.665087,32.839571]}
18-00497172
Service Request Number: 18-00497172 • Address: 1701 CROCKETT ST, DALLAS, TX 75201 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00497172
Address
1701 CROCKETT ST, DALLAS, TX 75201
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-27T13:57:23.000
Status
Closed
Created Date
2018-09-25T13:57:23.000
Closed Date
2018-09-25T15:14:47.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.652494,32.92627]}
18-00497168
Service Request Number: 18-00497168 • Address: 8901 SOUTHWESTERN BLVD, DALLAS, 75214 • Service Request Type: Traffic Markings - Maintenance - TRN
Service Request Number
18-00497168
Address
8901 SOUTHWESTERN BLVD, DALLAS, 75214
Service Request Type
Traffic Markings - Maintenance - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-01-07T13:56:22.000
Status
Closed
Created Date
2018-09-25T13:56:22.000
Closed Date
2018-09-25T14:12:01.000
Outcome
Resolved - Information Provided
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.756408,32.856986]}
18-00497167
Service Request Number: 18-00497167 • Address: 3803 HIGHGROVE DR, DALLAS, TX 75220 • Service Request Type: Dead Animal Pick Up - SAN
Service Request Number
18-00497167
Address
3803 HIGHGROVE DR, DALLAS, TX 75220
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-26T13:56:05.000
Status
Closed
Created Date
2018-09-25T13:56:05.000
Closed Date
2018-09-25T15:32:03.000
Outcome
Resolved - Information Provided
Method Received Description
311 IVR
Lat Long Location
{"type":"Point","coordinates":[-96.852753,32.868933]}
18-00497166
Service Request Number: 18-00497166 • Address: 3413 MUNDY DR, DALLAS, TX 75216 • Service Request Type: Mosquitoes - CCS
Service Request Number
18-00497166
Address
3413 MUNDY DR, DALLAS, TX 75216
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-10-23T13:56:02.000
Status
Open
Created Date
2018-09-25T13:56:02.000
Closed Date
2018-09-25T13:56:02.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.786457,32.713858]}
18-00497165
Service Request Number: 18-00497165 • Address: 2818 CARTER ST, DALLAS, TX 75210 • Service Request Type: Litter - CCS
Service Request Number
18-00497165
Address
2818 CARTER ST, DALLAS, TX 75210
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T13:55:52.000
Status
Open
Created Date
2018-09-25T13:55:52.000
Closed Date
2018-09-25T14:00:43.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.741986,32.77567]}
18-00497164
Service Request Number: 18-00497164 • Address: 919 S BECKLEY AVE, DALLAS, TX 75203 • Service Request Type: Motor Vehicle Repair Violation - CCS
Service Request Number
18-00497164
Address
919 S BECKLEY AVE, DALLAS, TX 75203
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-10-23T13:55:38.000
Status
Open
Created Date
2018-09-25T13:55:38.000
Closed Date
2018-09-25T13:55:38.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.822798,32.7365]}
18-00497157
Service Request Number: 18-00497157 • Address: 416 N PEAK ST, DALLAS, 75246 • Service Request Type: Cost Plus - SAN
Service Request Number
18-00497157
Address
416 N PEAK ST, DALLAS, 75246
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-04T13:54:26.000
Status
New
Created Date
2018-09-25T13:54:26.000
Closed Date
2018-09-25T13:54:26.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.772218,32.792716]}
18-00497156
Service Request Number: 18-00497156 • Address: 1316 DELL OAK DR, DALLAS, 75217 • Service Request Type: Dead Animal Pick Up - SAN
Service Request Number
18-00497156
Address
1316 DELL OAK DR, DALLAS, 75217
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-26T13:54:09.000
Status
Closed
Created Date
2018-09-25T13:54:09.000
Closed Date
2018-09-25T15:30:37.000
Outcome
Resolved - Problem Corrected by City
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.70761,32.734999]}
18-00497154
Service Request Number: 18-00497154 • Address: 4200 E OVERTON RD, DALLAS, TX • Service Request Type: 24 Hour Parking Violation - DPD
Service Request Number
18-00497154
Address
4200 E OVERTON RD, DALLAS, TX
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-02T13:53:30.000
Status
New
Created Date
2018-09-25T13:53:30.000
Closed Date
2018-09-25T13:53:30.000
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.759636,32.724493]}
18-00497153
Service Request Number: 18-00497153 • Address: 5621 ALTON AVE, DALLAS, TX 75214 • Service Request Type: High Weeds - CCS
Service Request Number
18-00497153
Address
5621 ALTON AVE, DALLAS, TX 75214
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T13:53:18.000
Status
Open
Created Date
2018-09-25T13:53:18.000
Closed Date
2018-09-25T13:53:18.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.754335,32.800659]}
18-00497152
Service Request Number: 18-00497152 • Address: 11968 WEBB CHAPEL RD, DALLAS, 75234 • Service Request Type: Panhandling - DPD
Service Request Number
18-00497152
Address
11968 WEBB CHAPEL RD, DALLAS, 75234
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-09T13:52:44.000
Status
Closed
Created Date
2018-09-25T13:52:44.000
Closed Date
2018-09-27T13:32:27.000
Outcome
Resolved - Information Provided
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-96.873195,32.912283]}
18-00497151
Service Request Number: 18-00497151 • Address: 9146 COCHRAN HEIGHTS DR, DALLAS, TX 75220 • Service Request Type: Code General - CCS
Service Request Number
18-00497151
Address
9146 COCHRAN HEIGHTS DR, DALLAS, TX 75220
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-10-30T13:52:04.000
Status
Open
Created Date
2018-09-25T13:52:04.000
Closed Date
2018-09-25T13:52:04.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.84439,32.863285]}
18-00497150
Service Request Number: 18-00497150 • Address: 643 HELENA AVE, DALLAS, TX 75217 • Service Request Type: Litter - CCS
Service Request Number
18-00497150
Address
643 HELENA AVE, DALLAS, TX 75217
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T13:51:40.000
Status
Open
Created Date
2018-09-25T13:51:40.000
Closed Date
2018-09-25T13:51:40.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.715447,32.723643]}
18-00497149
Service Request Number: 18-00497149 • Address: 2822 MCDERMOTT AVE, DALLAS, TX • Service Request Type: Brush Busters - SAN
Service Request Number
18-00497149
Address
2822 MCDERMOTT AVE, DALLAS, TX
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-10-02T13:51:37.000
Status
Open
Created Date
2018-09-25T13:51:37.000
Closed Date
2018-09-25T13:52:03.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.760408,32.763377]}
18-00497148
Service Request Number: 18-00497148 • Address: 5621 ALTON AVE, DALLAS, TX 75214 • Service Request Type: Litter - CCS
Service Request Number
18-00497148
Address
5621 ALTON AVE, DALLAS, TX 75214
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T13:51:17.000
Status
Open
Created Date
2018-09-25T13:51:17.000
Closed Date
2018-09-25T13:51:17.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.754335,32.800659]}
18-00497147
Service Request Number: 18-00497147 • Address: 7306 WAKE FORREST DR, DALLAS, TX 75214 • Service Request Type: 24 Hour Parking Violation - DPD
Service Request Number
18-00497147
Address
7306 WAKE FORREST DR, DALLAS, TX 75214
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-02T13:51:13.000
Status
Closed
Created Date
2018-09-25T13:51:13.000
Closed Date
2018-09-27T13:47:31.000
Outcome
Resolved - Through Citizen Action
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.735318,32.852528]}
18-00497146
Service Request Number: 18-00497146 • Address: 1015 W LEDBETTER DR, DALLAS, TX 75224 • Service Request Type: Motor Vehicle Repair Violation - CCS
Service Request Number
18-00497146
Address
1015 W LEDBETTER DR, DALLAS, TX 75224
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-10-23T13:51:11.000
Status
Open
Created Date
2018-09-25T13:51:11.000
Closed Date
2018-09-25T13:51:11.000
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.839696,32.691287]}
18-00497145
Service Request Number: 18-00497145 • Address: 3700 HANCOCK ST, DALLAS, TX 75210 • Service Request Type: 24 Hour Parking Violation - DPD
Service Request Number
18-00497145
Address
3700 HANCOCK ST, DALLAS, TX 75210
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-02T13:51:07.000
Status
Open
Created Date
2018-09-25T13:51:07.000
Closed Date
2018-09-26T13:58:02.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-101.899897,35.172157]}
18-00497143
Service Request Number: 18-00497143 • Address: 7505 S POLK ST, DALLAS, 75232 • Service Request Type: High Weeds - CCS
Service Request Number
18-00497143
Address
7505 S POLK ST, DALLAS, 75232
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T13:50:47.000
Status
Open
Created Date
2018-09-25T13:50:47.000
Closed Date
2018-09-25T13:50:47.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.840074,32.657996]}
18-00497142
Service Request Number: 18-00497142 • Address: 4205 E OVERTON RD, DALLAS, TX 75216 • Service Request Type: Illegal Land Use (Residential/Business) - CCS
Service Request Number
18-00497142
Address
4205 E OVERTON RD, DALLAS, TX 75216
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-11-06T13:50:45.000
Status
Open
Created Date
2018-09-25T13:50:45.000
Closed Date
2018-09-25T13:50:45.000
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.759451,32.724505]}
18-00497141
Service Request Number: 18-00497141 • Address: 1710 E 11TH ST, DALLAS, TX 75203 • Service Request Type: High Weeds - CCS
Service Request Number
18-00497141
Address
1710 E 11TH ST, DALLAS, TX 75203
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T13:50:36.000
Status
Open
Created Date
2018-09-25T13:50:36.000
Closed Date
2018-09-25T13:50:36.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-102.354528,31.862702]}
18-00497140
Service Request Number: 18-00497140 • Address: 12120 HARRY HINES BLVD, DALLAS, TX 75234 • Service Request Type: Litter - CCS
Service Request Number
18-00497140
Address
12120 HARRY HINES BLVD, DALLAS, TX 75234
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T13:50:34.000
Status
Open
Created Date
2018-09-25T13:50:34.000
Closed Date
2018-09-25T13:50:34.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.896503,32.913025]}
18-00497139
Service Request Number: 18-00497139 • Address: 1531 S DENLEY DR, DALLAS, TX 75216 • Service Request Type: Dead Animal Pick Up - SAN
Service Request Number
18-00497139
Address
1531 S DENLEY DR, DALLAS, TX 75216
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-26T13:50:00.000
Status
Closed
Created Date
2018-09-25T13:50:00.000
Closed Date
2018-09-25T15:29:27.000
Outcome
Resolved - Problem Corrected by City
Method Received Description
311 IVR
Lat Long Location
{"type":"Point","coordinates":[-96.805492,32.728441]}
18-00497134
Service Request Number: 18-00497134 • Address: 3315 GOLDSPIER DR, DALLAS, TX 75215 • Service Request Type: Litter - CCS
Service Request Number
18-00497134
Address
3315 GOLDSPIER DR, DALLAS, TX 75215
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T13:49:32.000
Status
Open
Created Date
2018-09-25T13:49:32.000
Closed Date
2018-09-25T13:49:32.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.745798,32.759638]}
18-00497132
Service Request Number: 18-00497132 • Address: FOREST LN & L B J FWY, DALLAS, TX • Service Request Type: Animal - Sick/Injured - DAS
Service Request Number
18-00497132
Address
FOREST LN & L B J FWY, DALLAS, TX
Service Request Type
Animal - Sick/Injured - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T13:49:28.000
Status
Closed
Created Date
2018-09-25T13:49:28.000
Closed Date
2018-09-25T15:13:05.000
Outcome
Resolved - Information Provided
Method Received Description
Phone
18-00497131
Service Request Number: 18-00497131 • Address: 2134 SPRINGHILL DR, DALLAS, TX 75228 • Service Request Type: Street Repair - Routine - PBW
Service Request Number
18-00497131
Address
2134 SPRINGHILL DR, DALLAS, TX 75228
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-02-05T13:49:25.000
Status
Duplicate (open)
Created Date
2018-09-25T13:49:25.000
Closed Date
2018-09-25T13:49:25.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.703506,32.814569]}
18-00497130
Service Request Number: 18-00497130 • Address: 9605 LIVENSHIRE DR, DALLAS, 75238 • Service Request Type: Animal - Critical Medical - DAS
Service Request Number
18-00497130
Address
9605 LIVENSHIRE DR, DALLAS, 75238
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-26T13:49:20.000
Status
Closed
Created Date
2018-09-25T13:49:20.000
Closed Date
2018-09-25T15:03:03.000
Outcome
Resolved - Animal Picked Up
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.704518,32.876976]}
18-00497129
Service Request Number: 18-00497129 • Address: 3106 BEAUCHAMP ST, DALLAS, TX • Service Request Type: Brush Busters - SAN
Service Request Number
18-00497129
Address
3106 BEAUCHAMP ST, DALLAS, TX
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-10-02T13:49:10.000
Status
Open
Created Date
2018-09-25T13:49:10.000
Closed Date
2018-09-25T13:49:31.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.77182,32.713466]}
18-00497128
Service Request Number: 18-00497128 • Address: 6244 E LOVERS LN, DALLAS, TX 75214 • Service Request Type: Code General - CCS
Service Request Number
18-00497128
Address
6244 E LOVERS LN, DALLAS, TX 75214
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-10-30T13:48:52.000
Status
New
Created Date
2018-09-25T13:48:52.000
Closed Date
2018-09-25T14:06:48.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.755712,32.850873]}
18-00497127
Service Request Number: 18-00497127 • Address: Y ST & LUNA RD, DALLAS, TX • Service Request Type: Street Repair - Hazardous - PBW
Service Request Number
18-00497127
Address
Y ST & LUNA RD, DALLAS, TX
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-26T13:48:39.000
Status
Closed
Created Date
2018-09-25T13:48:39.000
Closed Date
2018-09-25T20:11:51.000
Outcome
Resolved - Referral to Agency/Contractor
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.918757,32.88862]}
18-00497125
Service Request Number: 18-00497125 • Address: GASTON AVE & WEST SHORE DR, DALLAS, TX • Service Request Type: Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - TRN
Service Request Number
18-00497125
Address
GASTON AVE & WEST SHORE DR, DALLAS, TX
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-10-02T13:48:20.000
Status
Open
Created Date
2018-09-25T13:48:20.000
Closed Date
2018-09-25T14:54:40.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.737532,32.815064]}
18-00497124
Service Request Number: 18-00497124 • Address: 8339 VAN PELT DR, DALLAS, TX 75228 • Service Request Type: Cost Plus - SAN
Service Request Number
18-00497124
Address
8339 VAN PELT DR, DALLAS, TX 75228
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-04T13:48:09.000
Status
New
Created Date
2018-09-25T13:48:09.000
Closed Date
2018-09-25T13:48:09.000
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.696662,32.800832]}
18-00497123
Service Request Number: 18-00497123 • Address: 1700 E 11TH ST, DALLAS, TX 75203 • Service Request Type: High Weeds - CCS
Service Request Number
18-00497123
Address
1700 E 11TH ST, DALLAS, TX 75203
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T13:48:00.000
Status
Open
Created Date
2018-09-25T13:48:00.000
Closed Date
2018-09-25T13:48:00.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-80.837057,40.912091]}
18-00497122
Service Request Number: 18-00497122 • Address: 2907 TOPEKA AVE, DALLAS, 75212 • Service Request Type: Pot hole - Hazardous - PBW
Service Request Number
18-00497122
Address
2907 TOPEKA AVE, DALLAS, 75212
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-26T13:47:48.000
Status
Closed
Created Date
2018-09-25T13:47:48.000
Closed Date
2018-09-25T20:10:45.000
Outcome
Resolved - Referral to Agency/Contractor
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-96.834389,32.778549]}
18-00497120
Service Request Number: 18-00497120 • Address: 2018 MOSER AVE, DALLAS, 75206 • Service Request Type: Open and Vacant Structure - CCS
Service Request Number
18-00497120
Address
2018 MOSER AVE, DALLAS, 75206
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-09T13:47:43.000
Status
Duplicate (open)
Created Date
2018-09-25T13:47:43.000
Closed Date
2018-09-25T13:47:43.000
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-96.776791,32.811724]}
18-00497117
Service Request Number: 18-00497117 • Address: 6969 S CENTRAL EXPY, DALLAS, TX 75216 • Service Request Type: Illegal Land Use (Residential/Business) - CCS
Service Request Number
18-00497117
Address
6969 S CENTRAL EXPY, DALLAS, TX 75216
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-11-06T13:47:04.000
Status
Open
Created Date
2018-09-25T13:47:04.000
Closed Date
2018-09-25T13:47:04.000
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.758525,32.72502]}
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