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311 Requests 2017

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset f4q3-ui76 11 fields
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Showing 50 real records
18-00496961
Service Request Number: 18-00496961 • Address: 7159 PENSHIRE DR, DALLAS, TX 75227 • Service Request Type: Substandard Structure - CCS
Service Request Number
18-00496961
Address
7159 PENSHIRE DR, DALLAS, TX 75227
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-03-20T12:55:18.000
Status
Open
Created Date
2018-09-25T12:55:18.000
Closed Date
2018-09-26T08:33:16.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.687365,32.788433]}
18-00496958
Service Request Number: 18-00496958 • Address: 1900 W 10TH ST, DALLAS, TX 75208 • Service Request Type: 24 Hour Parking Violation - DPD
Service Request Number
18-00496958
Address
1900 W 10TH ST, DALLAS, TX 75208
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-02T12:54:23.000
Status
Open
Created Date
2018-09-25T12:54:23.000
Closed Date
2018-09-25T14:49:05.000
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-75.56883,39.75412]}
18-00496957
Service Request Number: 18-00496957 • Address: 1600 INWOOD RD, DALLAS, TX 75207 • Service Request Type: Inlet/Storm Drain Cleaning - TWM
Service Request Number
18-00496957
Address
1600 INWOOD RD, DALLAS, TX 75207
Service Request Type
Inlet/Storm Drain Cleaning - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2018-11-29T12:54:13.000
Status
Open
Created Date
2018-09-25T12:54:13.000
Closed Date
2018-09-26T08:52:57.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-78.990515,42.638669]}
18-00496955
Service Request Number: 18-00496955 • Address: 4905 SINGLETON BLVD, DALLAS, TX 75212 • Service Request Type: Illegal Outside Storage - CCS
Service Request Number
18-00496955
Address
4905 SINGLETON BLVD, DALLAS, TX 75212
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-11-06T12:53:45.000
Status
Open
Created Date
2018-09-25T12:53:45.000
Closed Date
2018-09-25T12:53:45.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.90136,32.7786]}
18-00496954
Service Request Number: 18-00496954 • Address: 318 VISTA CT, DALLAS, TX 75217 • Service Request Type: Animal - Neglect - DAS
Service Request Number
18-00496954
Address
318 VISTA CT, DALLAS, TX 75217
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-26T12:53:31.000
Status
Closed
Created Date
2018-09-25T12:53:31.000
Closed Date
2018-09-25T16:23:18.000
Outcome
Resolved - Citation Issued
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-104.40052,32.83685]}
18-00496953
Service Request Number: 18-00496953 • Address: 9328 MERCER DR, DALLAS, TX 75228 • Service Request Type: 24 Hour Parking Violation - DPD
Service Request Number
18-00496953
Address
9328 MERCER DR, DALLAS, TX 75228
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-02T12:53:17.000
Status
Open
Created Date
2018-09-25T12:53:17.000
Closed Date
2018-09-26T07:12:03.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.695564,32.819818]}
18-00496952
Service Request Number: 18-00496952 • Address: 2650 VOLGA AVE, DALLAS, TX 75216 • Service Request Type: Brush Busters - SAN
Service Request Number
18-00496952
Address
2650 VOLGA AVE, DALLAS, TX 75216
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-10-02T12:52:40.000
Status
Open
Created Date
2018-09-25T12:52:40.000
Closed Date
2018-09-25T13:04:18.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.782863,32.708212]}
18-00496951
Service Request Number: 18-00496951 • Address: 5138 S MALCOLM X BLVD, DALLAS, 75215 • Service Request Type: Litter - CCS
Service Request Number
18-00496951
Address
5138 S MALCOLM X BLVD, DALLAS, 75215
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T12:52:34.000
Status
Duplicate (open)
Created Date
2018-09-25T12:52:34.000
Closed Date
2018-09-25T12:52:34.000
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-96.749337,32.752941]}
18-00496943
Service Request Number: 18-00496943 • Address: 3100 50TH ST, DALLAS, TX 75216 • Service Request Type: Parking - Report a Violation - TRN
Service Request Number
18-00496943
Address
3100 50TH ST, DALLAS, TX 75216
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-27T12:51:07.000
Status
Closed
Created Date
2018-09-25T12:51:07.000
Closed Date
2018-09-25T21:53:25.000
Outcome
Closed - Unable to Confirm/Locate Problem
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-81.705839,26.171389]}
18-00496941
Service Request Number: 18-00496941 • Address: 3306 BELLINGHAM CT, DALLAS, TX 75228 • Service Request Type: Garbage - Missed - SAN
Service Request Number
18-00496941
Address
3306 BELLINGHAM CT, DALLAS, TX 75228
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T12:49:42.000
Status
Closed
Created Date
2018-09-25T12:49:42.000
Closed Date
2018-09-27T09:16:39.000
Outcome
Resolved - Problem Corrected by City
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.692238,32.799926]}
18-00496939
Service Request Number: 18-00496939 • Address: 5113 S MALCOLM X BLVD, DALLAS, 75215 • Service Request Type: Litter - CCS
Service Request Number
18-00496939
Address
5113 S MALCOLM X BLVD, DALLAS, 75215
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T12:47:43.000
Status
Open
Created Date
2018-09-25T12:47:43.000
Closed Date
2018-09-25T12:47:43.000
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-96.749961,32.753494]}
18-00496938
Service Request Number: 18-00496938 • Address: 7044 FAIR OAKS AVE, DALLAS, 75231 • Service Request Type: Miscellaneous Service Request - CTY
Service Request Number
18-00496938
Address
7044 FAIR OAKS AVE, DALLAS, 75231
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-09T12:47:42.000
Status
New
Created Date
2018-09-25T12:47:42.000
Closed Date
2018-09-25T12:47:42.000
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-96.759532,32.871734]}
18-00496937
Service Request Number: 18-00496937 • Address: 2925 ELSIE FAYE HEGGINS ST, DALLAS, 75215 • Service Request Type: Litter - CCS
Service Request Number
18-00496937
Address
2925 ELSIE FAYE HEGGINS ST, DALLAS, 75215
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T12:47:40.000
Status
Open
Created Date
2018-09-25T12:47:40.000
Closed Date
2018-09-25T12:47:40.000
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-96.75096,32.757774]}
18-00496936
Service Request Number: 18-00496936 • Address: 3317 BICKERS ST, DALLAS, 75212 • Service Request Type: Pot hole - Hazardous - PBW
Service Request Number
18-00496936
Address
3317 BICKERS ST, DALLAS, 75212
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-26T12:47:38.000
Status
Closed
Created Date
2018-09-25T12:47:38.000
Closed Date
2018-09-25T20:08:31.000
Outcome
Resolved - Referral to Agency/Contractor
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-96.874709,32.78544]}
18-00496935
Service Request Number: 18-00496935 • Address: 3031 ELSIE FAYE HEGGINS ST, DALLAS, 75215 • Service Request Type: Litter - CCS
Service Request Number
18-00496935
Address
3031 ELSIE FAYE HEGGINS ST, DALLAS, 75215
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T12:47:33.000
Status
Open
Created Date
2018-09-25T12:47:33.000
Closed Date
2018-09-25T12:47:33.000
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-96.749949,32.758615]}
18-00496934
Service Request Number: 18-00496934 • Address: 7002 HEMLOCK AVE, DALLAS, 75231 • Service Request Type: Litter - CCS
Service Request Number
18-00496934
Address
7002 HEMLOCK AVE, DALLAS, 75231
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T12:47:31.000
Status
Open
Created Date
2018-09-25T12:47:31.000
Closed Date
2018-09-25T12:47:31.000
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-118.255591,34.657023]}
18-00496932
Service Request Number: 18-00496932 • Address: 2450 ROYAL LN, DALLAS, TX 78004 • Service Request Type: Homeless Encampment - OHS
Service Request Number
18-00496932
Address
2450 ROYAL LN, DALLAS, TX 78004
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-25T12:47:13.000
Status
Duplicate (closed)
Created Date
2018-09-25T12:47:13.000
Closed Date
2018-09-25T12:47:13.000
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.897218,32.895981]}
18-00496928
Service Request Number: 18-00496928 • Address: 623 E JEFFERSON BLVD, DALLAS, TX 75203 • Service Request Type: Parking - Report a Violation - TRN
Service Request Number
18-00496928
Address
623 E JEFFERSON BLVD, DALLAS, TX 75203
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-27T12:46:51.000
Status
Closed
Created Date
2018-09-25T12:46:51.000
Closed Date
2018-09-27T18:33:34.000
Outcome
Closed - Unable to Confirm/Locate Problem
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-85.129746,41.07763]}
18-00496927
Service Request Number: 18-00496927 • Address: 421 W LAWSON RD, DALLAS, TX 75253 • Service Request Type: Animal - Loose (Owned) - DAS
Service Request Number
18-00496927
Address
421 W LAWSON RD, DALLAS, TX 75253
Service Request Type
Animal - Loose (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T12:46:24.000
Status
Closed
Created Date
2018-09-25T12:46:24.000
Closed Date
2018-09-25T17:38:33.000
Outcome
Resolved - Animal Picked Up
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.577079,32.697049]}
18-00496924
Service Request Number: 18-00496924 • Address: 7219 CHRISTIE LN, DALLAS, TX 75249 • Service Request Type: High Weeds - CCS
Service Request Number
18-00496924
Address
7219 CHRISTIE LN, DALLAS, TX 75249
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T12:45:25.000
Status
Open
Created Date
2018-09-25T12:45:25.000
Closed Date
2018-09-25T12:45:25.000
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.947772,32.643619]}
18-00496923
Service Request Number: 18-00496923 • Address: 704 FERN CREEK DR, DALLAS, TX 75253 • Service Request Type: Animal - Loose (Owned) - DAS
Service Request Number
18-00496923
Address
704 FERN CREEK DR, DALLAS, TX 75253
Service Request Type
Animal - Loose (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T12:45:04.000
Status
Closed
Created Date
2018-09-25T12:45:04.000
Closed Date
2018-09-25T14:17:59.000
Outcome
Resolved - Citation Issued
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.566371,32.682941]}
18-00496922
Service Request Number: 18-00496922 • Address: 3839 GANNON LN, DALLAS, TX 75237 • Service Request Type: Plumbing Violation Apts - CCS
Service Request Number
18-00496922
Address
3839 GANNON LN, DALLAS, TX 75237
Service Request Type
Plumbing Violation Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-12-20T12:44:42.000
Status
Closed
Created Date
2018-09-25T12:44:42.000
Closed Date
2018-09-27T08:23:40.000
Outcome
Unresolved - Legal Action Required
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.882719,32.65294]}
18-00496921
Service Request Number: 18-00496921 • Address: 440 WATSONWOOD ST, DALLAS, TX 75253 • Service Request Type: Animal - Loose (Owned) - DAS
Service Request Number
18-00496921
Address
440 WATSONWOOD ST, DALLAS, TX 75253
Service Request Type
Animal - Loose (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T12:44:22.000
Status
Closed
Created Date
2018-09-25T12:44:22.000
Closed Date
2018-09-25T14:02:48.000
Outcome
Resolved - Citation Issued
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.572135,32.688875]}
18-00496916
Service Request Number: 18-00496916 • Address: 13223 FISH RD, DALLAS, TX 75253 • Service Request Type: Animal - Loose (Owned) - DAS
Service Request Number
18-00496916
Address
13223 FISH RD, DALLAS, TX 75253
Service Request Type
Animal - Loose (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T12:43:46.000
Status
Closed
Created Date
2018-09-25T12:43:46.000
Closed Date
2018-09-25T14:58:10.000
Outcome
Resolved - Citation Issued
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.582308,32.697571]}
18-00496915
Service Request Number: 18-00496915 • Address: 6923 SHOOK AVE, DALLAS, TX 75214 • Service Request Type: Dead Animal Pick Up - SAN
Service Request Number
18-00496915
Address
6923 SHOOK AVE, DALLAS, TX 75214
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-26T12:43:31.000
Status
Closed
Created Date
2018-09-25T12:43:31.000
Closed Date
2018-09-25T15:27:52.000
Outcome
Resolved - Problem Corrected by City
Method Received Description
311 IVR
Lat Long Location
{"type":"Point","coordinates":[-96.738673,32.816355]}
18-00496913
Service Request Number: 18-00496913 • Address: 3916 MARYLAND AVE, DALLAS, TX 75216 • Service Request Type: Garbage - Missed - SAN
Service Request Number
18-00496913
Address
3916 MARYLAND AVE, DALLAS, TX 75216
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T12:43:21.000
Status
Open
Created Date
2018-09-25T12:43:21.000
Closed Date
2018-09-25T12:59:42.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-93.751497,32.468772]}
18-00496910
Service Request Number: 18-00496910 • Address: 3035 ELSIE FAYE HEGGINS ST, DALLAS, 75215 • Service Request Type: Litter - CCS
Service Request Number
18-00496910
Address
3035 ELSIE FAYE HEGGINS ST, DALLAS, 75215
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T12:42:43.000
Status
Open
Created Date
2018-09-25T12:42:43.000
Closed Date
2018-09-25T12:42:43.000
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-96.749799,32.758739]}
18-00496911
Service Request Number: 18-00496911 • Address: 8821 WESTGLEN DR, DALLAS, TX 75228 • Service Request Type: Cost Plus - SAN
Service Request Number
18-00496911
Address
8821 WESTGLEN DR, DALLAS, TX 75228
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-04T12:42:42.000
Status
New
Created Date
2018-09-25T12:42:42.000
Closed Date
2018-09-25T12:42:42.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.701237,32.815623]}
18-00496909
Service Request Number: 18-00496909 • Address: 700 REVERCHON DR, DALLAS, 75211 • Service Request Type: Bulky Trash Violations - CCS
Service Request Number
18-00496909
Address
700 REVERCHON DR, DALLAS, 75211
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-04T12:42:41.000
Status
Open
Created Date
2018-09-25T12:42:41.000
Closed Date
2018-09-25T12:42:41.000
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-96.864094,32.75046]}
18-00496908
Service Request Number: 18-00496908 • Address: 8664 PARK LN, DALLAS, 75231 • Service Request Type: High Weeds Apts - CCS
Service Request Number
18-00496908
Address
8664 PARK LN, DALLAS, 75231
Service Request Type
High Weeds Apts - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-11-16T12:42:39.000
Status
Open
Created Date
2018-09-25T12:42:39.000
Closed Date
2018-09-25T12:42:39.000
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-92.216552,39.047569]}
18-00496907
Service Request Number: 18-00496907 • Address: 8658 PARK LN, DALLAS, 75231 • Service Request Type: Litter Apts - CCS
Service Request Number
18-00496907
Address
8658 PARK LN, DALLAS, 75231
Service Request Type
Litter Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-11-06T12:42:31.000
Status
Open
Created Date
2018-09-25T12:42:31.000
Closed Date
2018-09-25T12:42:31.000
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-92.216545,39.047567]}
18-00496906
Service Request Number: 18-00496906 • Address: 3034 MARBURG ST, DALLAS, 75215 • Service Request Type: Litter - CCS
Service Request Number
18-00496906
Address
3034 MARBURG ST, DALLAS, 75215
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T12:42:29.000
Status
Open
Created Date
2018-09-25T12:42:29.000
Closed Date
2018-09-25T12:42:29.000
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-96.750942,32.760006]}
18-00496904
Service Request Number: 18-00496904 • Address: 13323 KEMPWOOD LN, DALLAS, TX 75253 • Service Request Type: High Weeds - CCS
Service Request Number
18-00496904
Address
13323 KEMPWOOD LN, DALLAS, TX 75253
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T12:42:15.000
Status
Closed
Created Date
2018-09-25T12:42:15.000
Closed Date
2018-09-27T13:02:36.000
Outcome
Resolved - Through Citizen Action
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.599266,32.68276]}
18-00496903
Service Request Number: 18-00496903 • Address: 2634 HICKMAN ST, DALLAS, 75215 • Service Request Type: Illegal Dumping - CCS
Service Request Number
18-00496903
Address
2634 HICKMAN ST, DALLAS, 75215
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-09T12:41:56.000
Status
Open
Created Date
2018-09-25T12:41:56.000
Closed Date
2018-09-25T12:41:56.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.760877,32.760715]}
18-00496901
Service Request Number: 18-00496901 • Address: 4298 INDEPENDENCE DR, DALLAS, 75237 • Service Request Type: Wheel Chair Ramp/Curb Cuts - PBW
Service Request Number
18-00496901
Address
4298 INDEPENDENCE DR, DALLAS, 75237
Service Request Type
Wheel Chair Ramp/Curb Cuts - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-15T12:40:50.000
Status
Open
Created Date
2018-09-25T12:40:50.000
Closed Date
2018-09-25T15:45:31.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-105.015777,40.413742]}
18-00496900
Service Request Number: 18-00496900 • Address: 604 KELSO DR, DALLAS, TX 75211 • Service Request Type: Alley Repair - Hazardous - PBW
Service Request Number
18-00496900
Address
604 KELSO DR, DALLAS, TX 75211
Service Request Type
Alley Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-26T12:40:47.000
Status
Closed
Created Date
2018-09-25T12:40:47.000
Closed Date
2018-09-25T13:03:13.000
Outcome
Resolved - Referral to Agency/Contractor
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.923255,32.740414]}
18-00496898
Service Request Number: 18-00496898 • Address: 10464 SOLTA DR, DALLAS, TX 75218 • Service Request Type: Extra Police Patrol - DPD
Service Request Number
18-00496898
Address
10464 SOLTA DR, DALLAS, TX 75218
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-09T12:40:01.000
Status
Closed
Created Date
2018-09-25T12:40:01.000
Closed Date
2018-09-26T08:00:51.000
Outcome
Resolved - Problem Corrected by City
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.706736,32.861287]}
18-00496897
Service Request Number: 18-00496897 • Address: 1119 CHURCH ST, DALLAS, TX 75203 • Service Request Type: Animal - Aggressive Activity - DAS
Service Request Number
18-00496897
Address
1119 CHURCH ST, DALLAS, TX 75203
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-26T12:39:37.000
Status
Closed
Created Date
2018-09-25T12:39:37.000
Closed Date
2018-09-25T13:22:45.000
Outcome
Resolved - Animal Picked Up
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-89.045572,42.695639]}
18-00496895
Service Request Number: 18-00496895 • Address: 17410 MARSH LN, DALLAS, TX 75287 • Service Request Type: Animal - Critical Medical - DAS
Service Request Number
18-00496895
Address
17410 MARSH LN, DALLAS, TX 75287
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-26T12:39:01.000
Status
Closed
Created Date
2018-09-25T12:39:01.000
Closed Date
2018-09-25T17:03:30.000
Outcome
Resolved - Information Provided
Method Received Description
311 IVR
Lat Long Location
{"type":"Point","coordinates":[-96.854699,32.987493]}
18-00496894
Service Request Number: 18-00496894 • Address: 6471 E NORTHWEST HWY, DALLAS, TX 75231 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00496894
Address
6471 E NORTHWEST HWY, DALLAS, TX 75231
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-27T12:38:43.000
Status
Closed
Created Date
2018-09-25T12:38:43.000
Closed Date
2018-09-25T14:23:14.000
Outcome
Closed - Close SR
Method Received Description
Web
18-00496893
Service Request Number: 18-00496893 • Address: 1509 JACKSON ST, DALLAS, TX 75201 • Service Request Type: No Building Permit - CCS
Service Request Number
18-00496893
Address
1509 JACKSON ST, DALLAS, TX 75201
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-11-06T12:38:39.000
Status
Open
Created Date
2018-09-25T12:38:39.000
Closed Date
2018-09-25T12:38:39.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-122.593753,45.359872]}
18-00496892
Service Request Number: 18-00496892 • Address: 4511 W KIEST BLVD, DALLAS, TX 75236 • Service Request Type: High Weeds - CCS
Service Request Number
18-00496892
Address
4511 W KIEST BLVD, DALLAS, TX 75236
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T12:38:23.000
Status
Open
Created Date
2018-09-25T12:38:23.000
Closed Date
2018-09-25T12:38:23.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.899243,32.705765]}
18-00496891
Service Request Number: 18-00496891 • Address: 8706 GROVELAND DR, DALLAS, TX 75218 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00496891
Address
8706 GROVELAND DR, DALLAS, TX 75218
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-27T12:37:40.000
Status
Closed
Created Date
2018-09-25T12:37:40.000
Closed Date
2018-09-25T14:45:40.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.704121,32.817752]}
18-00496890
Service Request Number: 18-00496890 • Address: 8618 PARK LN, DALLAS, 75231 • Service Request Type: Miscellaneous Service Request - CTY
Service Request Number
18-00496890
Address
8618 PARK LN, DALLAS, 75231
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-09T12:37:40.000
Status
New
Created Date
2018-09-25T12:37:40.000
Closed Date
2018-09-25T12:37:40.000
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-90.246844,38.716451]}
18-00496889
Service Request Number: 18-00496889 • Address: 3642 DURANGO DR, DALLAS, 75220 • Service Request Type: Miscellaneous Service Request - CTY
Service Request Number
18-00496889
Address
3642 DURANGO DR, DALLAS, 75220
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-09T12:37:36.000
Status
New
Created Date
2018-09-25T12:37:36.000
Closed Date
2018-09-25T12:37:36.000
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-111.65641,32.787328]}
18-00496888
Service Request Number: 18-00496888 • Address: 8565 PARK LN, DALLAS, 75231 • Service Request Type: Miscellaneous Service Request - CTY
Service Request Number
18-00496888
Address
8565 PARK LN, DALLAS, 75231
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-09T12:37:33.000
Status
New
Created Date
2018-09-25T12:37:33.000
Closed Date
2018-09-25T12:37:33.000
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-96.754399,32.870156]}
18-00496883
Service Request Number: 18-00496883 • Address: 6646 AUTUMN WOODS TRL, DALLAS, TX 75232 • Service Request Type: Alley Repair - Routine - PBW
Service Request Number
18-00496883
Address
6646 AUTUMN WOODS TRL, DALLAS, TX 75232
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-02-05T12:36:53.000
Status
New
Created Date
2018-09-25T12:36:53.000
Closed Date
2018-09-25T12:36:53.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.835862,32.666118]}
18-00496881
Service Request Number: 18-00496881 • Address: 1415 EDGEMONT AVE, DALLAS, TX 75216 • Service Request Type: Brush/Bulk Items - Missed - SAN
Service Request Number
18-00496881
Address
1415 EDGEMONT AVE, DALLAS, TX 75216
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-10-09T12:36:29.000
Status
New
Created Date
2018-09-25T12:36:29.000
Closed Date
2018-09-25T12:36:29.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.80333,32.729601]}
18-00496880
Service Request Number: 18-00496880 • Address: 6315 DYSART CIR, DALLAS, TX 75214 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00496880
Address
6315 DYSART CIR, DALLAS, TX 75214
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-27T12:36:06.000
Status
Closed
Created Date
2018-09-25T12:36:06.000
Closed Date
2018-09-25T14:59:14.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.747439,32.809732]}
18-00496878
Service Request Number: 18-00496878 • Address: 5431 BONITA AVE, DALLAS, TX 75206 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00496878
Address
5431 BONITA AVE, DALLAS, TX 75206
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-27T12:34:39.000
Status
Closed
Created Date
2018-09-25T12:34:39.000
Closed Date
2018-09-25T17:40:01.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.776122,32.818199]}
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