311 Requests 2017

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset f4q3-ui76 11 fields
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Showing 50 real records
18-00496694
Service Request Number: 18-00496694 • Address: 6710 GOLF HILL DR, DALLAS, TX 75232 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00496694
Address
6710 GOLF HILL DR, DALLAS, TX 75232
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-27T11:47:12.000
Status
Closed
Created Date
2018-09-25T11:47:12.000
Closed Date
2018-09-25T16:43:05.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.840663,32.66646]}
18-00496693
Service Request Number: 18-00496693 • Address: 14322 HAYMEADOW CIR, DALLAS, TX 75254 • Service Request Type: Substandard Structure - CCS
Service Request Number
18-00496693
Address
14322 HAYMEADOW CIR, DALLAS, TX 75254
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-03-20T11:46:46.000
Status
Open
Created Date
2018-09-25T11:46:46.000
Closed Date
2018-09-25T11:46:46.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.771043,32.943836]}
18-00496690
Service Request Number: 18-00496690 • Address: 6375 E NORTHWEST HWY, DALLAS, TX 75231 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00496690
Address
6375 E NORTHWEST HWY, DALLAS, TX 75231
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-27T11:46:24.000
Status
Closed
Created Date
2018-09-25T11:46:24.000
Closed Date
2018-09-25T16:08:57.000
Outcome
Closed - Close SR
Method Received Description
Web
18-00496689
Service Request Number: 18-00496689 • Address: COX LN & SHADY HILL DR, DALLAS, TX • Service Request Type: Animal - Stray Dog - DAS
Service Request Number
18-00496689
Address
COX LN & SHADY HILL DR, DALLAS, TX
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-28T11:46:15.000
Status
Closed
Created Date
2018-09-25T11:46:15.000
Closed Date
2018-09-25T14:12:58.000
Outcome
Complete
Method Received Description
311 IVR
Lat Long Location
{"type":"Point","coordinates":[-96.85142,32.906197]}
18-00496687
Service Request Number: 18-00496687 • Address: 1315 FLETCHER ST, DALLAS, TX 75223 • Service Request Type: Cost Plus - SAN
Service Request Number
18-00496687
Address
1315 FLETCHER ST, DALLAS, TX 75223
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-04T11:46:03.000
Status
Open
Created Date
2018-09-25T11:46:03.000
Closed Date
2018-09-26T13:06:43.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-71.389942,41.888696]}
18-00496686
Service Request Number: 18-00496686 • Address: 1508 N PEAK ST, DALLAS, TX 75204 • Service Request Type: Alley Repair - Hazardous - PBW
Service Request Number
18-00496686
Address
1508 N PEAK ST, DALLAS, TX 75204
Service Request Type
Alley Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-26T11:45:39.000
Status
Closed
Created Date
2018-09-25T11:45:39.000
Closed Date
2018-09-25T15:30:16.000
Outcome
Closed - Unable to Confirm/Locate Problem
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.780556,32.799905]}
18-00496684
Service Request Number: 18-00496684 • Address: 1023 PINDAR AVE, DALLAS, 75217 • Service Request Type: Obstruction Alley/Sidewalk/Street - CCS
Service Request Number
18-00496684
Address
1023 PINDAR AVE, DALLAS, 75217
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-11-29T11:45:32.000
Status
Open
Created Date
2018-09-25T11:45:32.000
Closed Date
2018-09-25T11:45:32.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.7104,32.730593]}
18-00496683
Service Request Number: 18-00496683 • Address: 6030 S COCKRELL HILL RD, DALLAS, TX 75236 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00496683
Address
6030 S COCKRELL HILL RD, DALLAS, TX 75236
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-27T11:45:29.000
Status
Closed
Created Date
2018-09-25T11:45:29.000
Closed Date
2018-09-25T16:11:44.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.891331,32.673358]}
18-00496680
Service Request Number: 18-00496680 • Address: 5535 ELLSWORTH AVE, DALLAS, TX 75206 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00496680
Address
5535 ELLSWORTH AVE, DALLAS, TX 75206
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-27T11:44:39.000
Status
Closed
Created Date
2018-09-25T11:44:39.000
Closed Date
2018-09-25T16:24:07.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.772551,32.833623]}
18-00496679
Service Request Number: 18-00496679 • Address: 1508 N PEAK ST, DALLAS, 75204 • Service Request Type: Sanitation Misc. - SAN
Service Request Number
18-00496679
Address
1508 N PEAK ST, DALLAS, 75204
Service Request Type
Sanitation Misc. - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-09T11:44:04.000
Status
Open
Created Date
2018-09-25T11:44:04.000
Closed Date
2018-09-25T14:44:52.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.780556,32.799905]}
18-00496677
Service Request Number: 18-00496677 • Address: W JEFFERSON BLVD & N PLYMOUTH RD, DALLAS, TX • Service Request Type: Traffic Signal - Other Dispatch - TRN
Service Request Number
18-00496677
Address
W JEFFERSON BLVD & N PLYMOUTH RD, DALLAS, TX
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-10-01T11:43:51.000
Status
Closed
Created Date
2018-09-25T11:43:51.000
Closed Date
2018-09-26T06:57:47.000
Outcome
Closed - Unable to Confirm/Locate Problem
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.862585,32.747487]}
18-00496676
Service Request Number: 18-00496676 • Address: 5112 AUDREY ST, DALLAS, TX 75210 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00496676
Address
5112 AUDREY ST, DALLAS, TX 75210
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-27T11:43:44.000
Status
Closed
Created Date
2018-09-25T11:43:44.000
Closed Date
2018-09-25T16:46:13.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.737006,32.764344]}
18-00496673
Service Request Number: 18-00496673 • Address: 4258 SHORECREST DR, DALLAS, TX 75209 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00496673
Address
4258 SHORECREST DR, DALLAS, TX 75209
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-27T11:43:05.000
Status
Closed
Created Date
2018-09-25T11:43:05.000
Closed Date
2018-09-25T16:33:38.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.838384,32.858692]}
18-00496674
Service Request Number: 18-00496674 • Address: 5335 ROCKCLIFF PL, DALLAS, TX 75209 • Service Request Type: Pot hole Repair Routine - PBW
Service Request Number
18-00496674
Address
5335 ROCKCLIFF PL, DALLAS, TX 75209
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-02T11:43:04.000
Status
Open
Created Date
2018-09-25T11:43:04.000
Closed Date
2018-09-25T17:00:40.000
Method Received Description
Web
18-00496671
Service Request Number: 18-00496671 • Address: 3110 LONGBOW CT, DALLAS, TX 75229 • Service Request Type: Animal - Neglect - DAS
Service Request Number
18-00496671
Address
3110 LONGBOW CT, DALLAS, TX 75229
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-26T11:42:29.000
Status
Closed
Created Date
2018-09-25T11:42:29.000
Closed Date
2018-09-26T16:43:41.000
Outcome
Resolved - Information Provided
Method Received Description
311 IVR
Lat Long Location
{"type":"Point","coordinates":[-96.871778,32.90767]}
18-00496670
Service Request Number: 18-00496670 • Address: 3085 SUNDIAL DR, DALLAS, 75229 • Service Request Type: Garbage - Missed - SAN
Service Request Number
18-00496670
Address
3085 SUNDIAL DR, DALLAS, 75229
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T11:42:22.000
Status
Open
Created Date
2018-09-25T11:42:22.000
Closed Date
2018-09-25T13:01:52.000
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-96.875609,32.901285]}
18-00496669
Service Request Number: 18-00496669 • Address: 7543 HOLLY HILL DR, DALLAS, 75231 • Service Request Type: Dead Animal Pick Up - SAN
Service Request Number
18-00496669
Address
7543 HOLLY HILL DR, DALLAS, 75231
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-26T11:42:17.000
Status
Closed
Created Date
2018-09-25T11:42:17.000
Closed Date
2018-09-25T13:11:14.000
Outcome
Resolved - Problem Corrected by City
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-96.7542,32.879463]}
18-00496667
Service Request Number: 18-00496667 • Address: 3918 ROCHELLE DR, DALLAS, TX 75220 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00496667
Address
3918 ROCHELLE DR, DALLAS, TX 75220
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-27T11:42:10.000
Status
Closed
Created Date
2018-09-25T11:42:10.000
Closed Date
2018-09-25T16:09:25.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.850282,32.874529]}
18-00496666
Service Request Number: 18-00496666 • Address: 5912 LAZY RIVER DR, DALLAS, TX 75241 • Service Request Type: Brush Busters - SAN
Service Request Number
18-00496666
Address
5912 LAZY RIVER DR, DALLAS, TX 75241
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-10-02T11:41:53.000
Status
Open
Created Date
2018-09-25T11:41:53.000
Closed Date
2018-09-25T11:41:53.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.793485,32.676585]}
18-00496665
Service Request Number: 18-00496665 • Address: 5222 PARRY AVE, DALLAS, TX 75223 • Service Request Type: Animal - Aggressive Activity - DAS
Service Request Number
18-00496665
Address
5222 PARRY AVE, DALLAS, TX 75223
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-26T11:41:38.000
Status
Closed
Created Date
2018-09-25T11:41:38.000
Closed Date
2018-09-25T11:57:20.000
Outcome
Resolved - Through Citizen Action
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.753816,32.792548]}
18-00496663
Service Request Number: 18-00496663 • Address: 5816 CALADIUM DR, DALLAS, TX 75230 • Service Request Type: Obstruction Alley/Sidewalk/Street - CCS
Service Request Number
18-00496663
Address
5816 CALADIUM DR, DALLAS, TX 75230
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-11-29T11:41:32.000
Status
New
Created Date
2018-09-25T11:41:32.000
Closed Date
2018-09-25T11:54:19.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.80848,32.907548]}
18-00496662
Service Request Number: 18-00496662 • Address: 3110 LONGBOW CT, DALLAS, TX 75229 • Service Request Type: Animal - Neglect - DAS
Service Request Number
18-00496662
Address
3110 LONGBOW CT, DALLAS, TX 75229
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-26T11:41:19.000
Status
Closed
Created Date
2018-09-25T11:41:19.000
Closed Date
2018-09-26T16:48:40.000
Outcome
Unresolved - Reinspection Required
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.871778,32.90767]}
18-00496661
Service Request Number: 18-00496661 • Address: 3907 JAMAICA ST, DALLAS, TX • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00496661
Address
3907 JAMAICA ST, DALLAS, TX
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-27T11:41:18.000
Status
Closed
Created Date
2018-09-25T11:41:18.000
Closed Date
2018-09-25T14:14:35.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.750278,32.772244]}
18-00496660
Service Request Number: 18-00496660 • Address: 5023 VICTOR ST, DALLAS, TX 75214 • Service Request Type: 24 Hour Parking Violation - DPD
Service Request Number
18-00496660
Address
5023 VICTOR ST, DALLAS, TX 75214
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-02T11:41:10.000
Status
Open
Created Date
2018-09-25T11:41:10.000
Closed Date
2018-09-25T12:32:18.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.763412,32.799183]}
18-00496659
Service Request Number: 18-00496659 • Address: 8736 WOODCASTLE DR, DALLAS, TX 75217 • Service Request Type: Animal - Noisy - DAS
Service Request Number
18-00496659
Address
8736 WOODCASTLE DR, DALLAS, TX 75217
Service Request Type
Animal - Noisy - DAS
Ert Estimated Response Time
15
Overall Service Request Due Date
2018-11-06T11:41:01.000
Status
Closed
Created Date
2018-09-25T11:41:01.000
Closed Date
2018-09-27T12:18:06.000
Outcome
Closed - Unfounded
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.66916,32.735039]}
18-00496656
Service Request Number: 18-00496656 • Address: 8741 WOODCASTLE DR, DALLAS, 75217 • Service Request Type: Animal - Noisy - DAS
Service Request Number
18-00496656
Address
8741 WOODCASTLE DR, DALLAS, 75217
Service Request Type
Animal - Noisy - DAS
Ert Estimated Response Time
15
Overall Service Request Due Date
2018-11-06T11:40:44.000
Status
Closed
Created Date
2018-09-25T11:40:44.000
Closed Date
2018-09-27T12:18:04.000
Outcome
Closed - Unfounded
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.668978,32.735033]}
18-00496655
Service Request Number: 18-00496655 • Address: 3208 KINGSFORD AVE, DALLAS, TX 75227 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00496655
Address
3208 KINGSFORD AVE, DALLAS, TX 75227
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-27T11:40:26.000
Status
Closed
Created Date
2018-09-25T11:40:26.000
Closed Date
2018-09-25T16:04:14.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.664702,32.764908]}
18-00496653
Service Request Number: 18-00496653 • Address: 500 CALYX CIR, DALLAS, TX 75216 • Service Request Type: Environmental Quality General Request - OEQ
Service Request Number
18-00496653
Address
500 CALYX CIR, DALLAS, TX 75216
Service Request Type
Environmental Quality General Request - OEQ
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-09T11:40:03.000
Status
Open
Created Date
2018-09-25T11:40:03.000
Closed Date
2018-09-25T11:40:03.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.816851,32.686198]}
18-00496652
Service Request Number: 18-00496652 • Address: 9010 SUGARBERRY RD, DALLAS, TX 75249 • Service Request Type: Brush Busters - SAN
Service Request Number
18-00496652
Address
9010 SUGARBERRY RD, DALLAS, TX 75249
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-10-02T11:40:02.000
Status
Closed
Created Date
2018-09-25T11:40:02.000
Closed Date
2018-09-26T12:06:33.000
Outcome
Resolved - Information Provided
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.943721,32.640456]}
18-00496649
Service Request Number: 18-00496649 • Address: 3145 MODELLA AVE, DALLAS, TX 75229 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00496649
Address
3145 MODELLA AVE, DALLAS, TX 75229
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-27T11:39:34.000
Status
Closed
Created Date
2018-09-25T11:39:34.000
Closed Date
2018-09-25T14:20:44.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.872037,32.906798]}
18-00496648
Service Request Number: 18-00496648 • Address: 7338 HIGHLAND GLEN TRL, DALLAS, TX 75248 • Service Request Type: Garbage - Missed - SAN
Service Request Number
18-00496648
Address
7338 HIGHLAND GLEN TRL, DALLAS, TX 75248
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T11:39:31.000
Status
Closed
Created Date
2018-09-25T11:39:31.000
Closed Date
2018-09-26T16:02:14.000
Outcome
Resolved - Problem Corrected by City
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.779924,32.986814]}
18-00496646
Service Request Number: 18-00496646 • Address: 1350 ADELAIDE DR, DALLAS, TX 75216 • Service Request Type: Animal - Aggressive Activity - DAS
Service Request Number
18-00496646
Address
1350 ADELAIDE DR, DALLAS, TX 75216
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-26T11:39:18.000
Status
Closed
Created Date
2018-09-25T11:39:18.000
Closed Date
2018-09-25T13:27:47.000
Outcome
Resolved - Animal Picked Up
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.802992,32.686382]}
18-00496645
Service Request Number: 18-00496645 • Address: 1446 CEDAR OAKS BLVD, DALLAS, TX 75216 • Service Request Type: Alley Repair - Routine - PBW
Service Request Number
18-00496645
Address
1446 CEDAR OAKS BLVD, DALLAS, TX 75216
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-02-05T11:39:09.000
Status
Open
Created Date
2018-09-25T11:39:09.000
Closed Date
2018-09-26T06:54:48.000
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.818911,32.729621]}
18-00496644
Service Request Number: 18-00496644 • Address: 6427 ELAM RD, DALLAS, TX 75217 • Service Request Type: Animal - Loose (Owned) - DAS
Service Request Number
18-00496644
Address
6427 ELAM RD, DALLAS, TX 75217
Service Request Type
Animal - Loose (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T11:39:05.000
Status
Closed
Created Date
2018-09-25T11:39:05.000
Closed Date
2018-09-25T15:33:08.000
Outcome
Unresolved - Reinspection Required
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.709802,32.719707]}
18-00496643
Service Request Number: 18-00496643 • Address: 2837 SHELBY AVE, DALLAS, TX 75219 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00496643
Address
2837 SHELBY AVE, DALLAS, TX 75219
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-27T11:38:50.000
Status
Closed
Created Date
2018-09-25T11:38:50.000
Closed Date
2018-09-25T14:27:21.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.811528,32.808022]}
18-00496641
Service Request Number: 18-00496641 • Address: N PEARL ST & WOODALL RODGERS FWY, DALLAS, TX 75201 • Service Request Type: Traffic - General Request - TRN
Service Request Number
18-00496641
Address
N PEARL ST & WOODALL RODGERS FWY, DALLAS, TX 75201
Service Request Type
Traffic - General Request - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-10-15T11:38:19.000
Status
Closed
Created Date
2018-09-25T11:38:19.000
Closed Date
2018-09-27T16:23:42.000
Outcome
Resolved - Referral to Agency/Contractor
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.800063,32.790207]}
18-00496639
Service Request Number: 18-00496639 • Address: 4100 HAMMERLY DR, DALLAS, TX 75212 • Service Request Type: Animal - Loose (Owned) - DAS
Service Request Number
18-00496639
Address
4100 HAMMERLY DR, DALLAS, TX 75212
Service Request Type
Animal - Loose (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T11:38:04.000
Status
Closed
Created Date
2018-09-25T11:38:04.000
Closed Date
2018-09-25T12:27:33.000
Outcome
Resolved - Information Provided
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.898172,32.793952]}
18-00496638
Service Request Number: 18-00496638 • Address: 2727 BURLINGTON BLVD, DALLAS, TX 75211 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00496638
Address
2727 BURLINGTON BLVD, DALLAS, TX 75211
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-27T11:38:00.000
Status
Closed
Created Date
2018-09-25T11:38:00.000
Closed Date
2018-09-25T15:59:07.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.864801,32.737412]}
18-00496637
Service Request Number: 18-00496637 • Address: 1112 CABOT DR, DALLAS, TX 75217 • Service Request Type: Garbage - Missed - SAN
Service Request Number
18-00496637
Address
1112 CABOT DR, DALLAS, TX 75217
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T11:37:47.000
Status
Open
Created Date
2018-09-25T11:37:47.000
Closed Date
2018-09-25T12:56:02.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.679984,32.700437]}
18-00496633
Service Request Number: 18-00496633 • Address: 2643 MYRTLE SPRINGS AVE, DALLAS, TX 75220 • Service Request Type: Parking in Fire Lane/ Fire Hydrants - DFD
Service Request Number
18-00496633
Address
2643 MYRTLE SPRINGS AVE, DALLAS, TX 75220
Service Request Type
Parking in Fire Lane/ Fire Hydrants - DFD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-04T11:37:31.000
Status
Closed
Created Date
2018-09-25T11:37:31.000
Closed Date
2018-09-26T14:53:20.000
Outcome
Closed - Unable to Confirm/Locate Problem
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.887064,32.868542]}
18-00496631
Service Request Number: 18-00496631 • Address: 4500 N OTTAWA RD, DALLAS, TX 75212 • Service Request Type: Animal - Loose (Owned) - DAS
Service Request Number
18-00496631
Address
4500 N OTTAWA RD, DALLAS, TX 75212
Service Request Type
Animal - Loose (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T11:37:20.000
Status
Closed
Created Date
2018-09-25T11:37:20.000
Closed Date
2018-09-25T12:07:24.000
Outcome
Resolved - Animal Picked Up
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.893946,32.792106]}
18-00496630
Service Request Number: 18-00496630 • Address: 1819 LAMONT AVE, DALLAS, TX 75216 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00496630
Address
1819 LAMONT AVE, DALLAS, TX 75216
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-27T11:37:16.000
Status
Closed
Created Date
2018-09-25T11:37:16.000
Closed Date
2018-09-25T15:55:17.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.808103,32.725731]}
18-00496627
Service Request Number: 18-00496627 • Address: 12121 AUDELIA RD, DALLAS, TX 75243 • Service Request Type: Code General - CCS
Service Request Number
18-00496627
Address
12121 AUDELIA RD, DALLAS, TX 75243
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-10-30T11:36:54.000
Status
Open
Created Date
2018-09-25T11:36:54.000
Closed Date
2018-09-25T11:36:54.000
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.718124,32.912511]}
18-00496625
Service Request Number: 18-00496625 • Address: 5906 ROSS AVE, DALLAS, TX 75206 • Service Request Type: Garbage - Missed - SAN
Service Request Number
18-00496625
Address
5906 ROSS AVE, DALLAS, TX 75206
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T11:36:41.000
Status
Closed
Created Date
2018-09-25T11:36:41.000
Closed Date
2018-09-25T16:17:50.000
Outcome
Resolved - Problem Corrected by City
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.766715,32.811113]}
18-00496623
Service Request Number: 18-00496623 • Address: GRANITE HILL DR & TEXAS COLLEGE DR, DALLAS, TX • Service Request Type: Animal - Aggressive Activity - DAS
Service Request Number
18-00496623
Address
GRANITE HILL DR & TEXAS COLLEGE DR, DALLAS, TX
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-26T11:36:30.000
Status
Closed
Created Date
2018-09-25T11:36:30.000
Closed Date
2018-09-25T14:12:53.000
Outcome
Closed - Unable to Confirm/Locate Problem
Method Received Description
311 IVR
Lat Long Location
{"type":"Point","coordinates":[-96.749709,32.666015]}
18-00496622
Service Request Number: 18-00496622 • Address: AL LIPSCOMB WAY & JB JACKSON JR BLVD, DALLAS, TX • Service Request Type: Risk Management - RSK
Service Request Number
18-00496622
Address
AL LIPSCOMB WAY & JB JACKSON JR BLVD, DALLAS, TX
Service Request Type
Risk Management - RSK
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-09T11:36:29.000
Status
Open
Created Date
2018-09-25T11:36:29.000
Closed Date
2018-09-25T11:36:29.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.765819,32.777002]}
18-00496621
Service Request Number: 18-00496621 • Address: 1617 NOKOMIS AVE, DALLAS, TX 75224 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00496621
Address
1617 NOKOMIS AVE, DALLAS, TX 75224
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-27T11:36:28.000
Status
Closed
Created Date
2018-09-25T11:36:28.000
Closed Date
2018-09-25T14:17:53.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.847314,32.703355]}
18-00496616
Service Request Number: 18-00496616 • Address: 1501 BENNETT AVE, DALLAS, TX 75206 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00496616
Address
1501 BENNETT AVE, DALLAS, TX 75206
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-27T11:35:45.000
Status
Closed
Created Date
2018-09-25T11:35:45.000
Closed Date
2018-09-25T15:51:16.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-83.672528,43.035777]}
18-00496615
Service Request Number: 18-00496615 • Address: 2643 MYRTLE SPRINGS AVE, DALLAS, TX 75220 • Service Request Type: High Weeds - CCS
Service Request Number
18-00496615
Address
2643 MYRTLE SPRINGS AVE, DALLAS, TX 75220
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T11:35:26.000
Status
Open
Created Date
2018-09-25T11:35:26.000
Closed Date
2018-09-25T11:35:26.000
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.887064,32.868542]}
18-00496614
Service Request Number: 18-00496614 • Address: 1222 S BUCKNER BLVD, DALLAS, TX 75217 • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00496614
Address
1222 S BUCKNER BLVD, DALLAS, TX 75217
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-27T11:35:05.000
Status
Closed
Created Date
2018-09-25T11:35:05.000
Closed Date
2018-09-25T15:47:28.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.682841,32.733604]}