311 Requests 2017

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset f4q3-ui76 11 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
18-00496438
Service Request Number: 18-00496438 • Address: 6918 SANTA MONICA DR, DALLAS, 75223 • Service Request Type: Bulky Trash Violations - CCS
Service Request Number
18-00496438
Address
6918 SANTA MONICA DR, DALLAS, 75223
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-04T10:52:06.000
Status
Open
Created Date
2018-09-25T10:52:06.000
Closed Date
2018-09-25T10:52:06.000
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-96.74114,32.806692]}
18-00496437
Service Request Number: 18-00496437 • Address: 8310 SANTA CLARA DR, DALLAS, TX • Service Request Type: Bulky Trash Violations - CCS
Service Request Number
18-00496437
Address
8310 SANTA CLARA DR, DALLAS, TX
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-04T10:52:00.000
Status
Open
Created Date
2018-09-25T10:52:00.000
Closed Date
2018-09-25T10:52:00.000
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.715498,32.8134]}
18-00496435
Service Request Number: 18-00496435 • Address: W SANER AVE & S WESTMORELAND RD, DALLAS, TX • Service Request Type: Street Repair - Routine - PBW
Service Request Number
18-00496435
Address
W SANER AVE & S WESTMORELAND RD, DALLAS, TX
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-02-05T10:51:24.000
Status
Open
Created Date
2018-09-25T10:51:24.000
Closed Date
2018-09-27T06:59:29.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.874151,32.713092]}
18-00496436
Service Request Number: 18-00496436 • Address: 6926 WESTLAKE AVE, DALLAS, TX 75214 • Service Request Type: Cost Plus - SAN
Service Request Number
18-00496436
Address
6926 WESTLAKE AVE, DALLAS, TX 75214
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-04T10:51:24.000
Status
New
Created Date
2018-09-25T10:51:24.000
Closed Date
2018-09-25T10:51:24.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.740163,32.822454]}
18-00496432
Service Request Number: 18-00496432 • Address: 8200 SAN FERNANDO WAY, DALLAS, TX • Service Request Type: Litter - CCS
Service Request Number
18-00496432
Address
8200 SAN FERNANDO WAY, DALLAS, TX
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T10:51:11.000
Status
Open
Created Date
2018-09-25T10:51:11.000
Closed Date
2018-09-25T10:51:11.000
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.720443,32.81406]}
18-00496430
Service Request Number: 18-00496430 • Address: 6804 TRAMMEL DR, DALLAS, TX • Service Request Type: Litter - CCS
Service Request Number
18-00496430
Address
6804 TRAMMEL DR, DALLAS, TX
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T10:49:26.000
Status
Open
Created Date
2018-09-25T10:49:26.000
Closed Date
2018-09-25T10:49:26.000
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.743181,32.848085]}
18-00496429
Service Request Number: 18-00496429 • Address: SPRING VALLEY RD & DALLAS PKWY, DALLAS, TX • Service Request Type: Water/Wastewater Line Locate - SCS
Service Request Number
18-00496429
Address
SPRING VALLEY RD & DALLAS PKWY, DALLAS, TX
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-27T10:48:42.000
Status
Closed
Created Date
2018-09-25T10:48:42.000
Closed Date
2018-09-25T14:25:32.000
Outcome
Closed - Close SR
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.822254,32.939498]}
18-00496428
Service Request Number: 18-00496428 • Address: 2371 N FITZHUGH AVE, DALLAS, 75204 • Service Request Type: Homeless Encampment - OHS
Service Request Number
18-00496428
Address
2371 N FITZHUGH AVE, DALLAS, 75204
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-25T10:47:09.000
Status
Open
Created Date
2018-09-25T10:47:09.000
Closed Date
2018-09-27T09:21:20.000
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-96.781999,32.81112]}
18-00496427
Service Request Number: 18-00496427 • Address: 1922 EUCLID ST, DALLAS, TX 75206 • Service Request Type: Illegal Garbage/Placement - CCS
Service Request Number
18-00496427
Address
1922 EUCLID ST, DALLAS, TX 75206
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-10-23T10:47:06.000
Status
Open
Created Date
2018-09-25T10:47:06.000
Closed Date
2018-09-25T10:47:06.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-83.188261,42.259775]}
18-00496426
Service Request Number: 18-00496426 • Address: 3714 WENDELKIN ST, DALLAS, TX 75215 • Service Request Type: Sidewalk - New - PBW
Service Request Number
18-00496426
Address
3714 WENDELKIN ST, DALLAS, TX 75215
Service Request Type
Sidewalk - New - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-15T10:46:32.000
Status
Closed
Created Date
2018-09-25T10:46:32.000
Closed Date
2018-09-25T13:27:36.000
Outcome
Resolved - Information Provided
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.769171,32.756804]}
18-00496425
Service Request Number: 18-00496425 • Address: 6409 RHAPSODY LN, DALLAS, TX 75241 • Service Request Type: Tree down/low limbs - Emergency - PBW
Service Request Number
18-00496425
Address
6409 RHAPSODY LN, DALLAS, TX 75241
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-28T10:46:14.000
Status
Closed
Created Date
2018-09-25T10:46:14.000
Closed Date
2018-09-25T13:36:23.000
Outcome
Resolved - Problem Corrected by City
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.802859,32.670202]}
18-00496422
Service Request Number: 18-00496422 • Address: 3323 REED LN, DALLAS, TX 75215 • Service Request Type: Litter - CCS
Service Request Number
18-00496422
Address
3323 REED LN, DALLAS, TX 75215
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T10:46:08.000
Status
Open
Created Date
2018-09-25T10:46:08.000
Closed Date
2018-09-25T10:48:47.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.75054,32.764157]}
18-00496421
Service Request Number: 18-00496421 • Address: 8624 FERGUSON RD, DALLAS, TX 75228 • Service Request Type: Quality SR - CTY
Service Request Number
18-00496421
Address
8624 FERGUSON RD, DALLAS, TX 75228
Service Request Type
Quality SR - CTY
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-10-02T10:45:43.000
Status
Open
Created Date
2018-09-25T10:45:43.000
Closed Date
2018-09-25T10:45:43.000
Method Received Description
Web
Lat Long Location
{"type":"Point","coordinates":[-96.700367,32.81225]}
18-00496415
Service Request Number: 18-00496415 • Address: 4326 IDAHO AVE, DALLAS, TX 75216 • Service Request Type: Junk Motor Vehicle - CCS
Service Request Number
18-00496415
Address
4326 IDAHO AVE, DALLAS, TX 75216
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-12-20T10:43:59.000
Status
Closed
Created Date
2018-09-25T10:43:59.000
Closed Date
2018-09-27T11:54:16.000
Outcome
Closed - Unable to Confirm/Locate Problem
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-116.686496,43.630794]}
18-00496414
Service Request Number: 18-00496414 • Address: 1015 BROOK VALLEY LN, DALLAS, TX 75232 • Service Request Type: Obstruction Corner Clip - CCS
Service Request Number
18-00496414
Address
1015 BROOK VALLEY LN, DALLAS, TX 75232
Service Request Type
Obstruction Corner Clip - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-11-24T10:43:27.000
Status
Open
Created Date
2018-09-25T10:43:27.000
Closed Date
2018-09-25T10:43:27.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.839774,32.682208]}
18-00496413
Service Request Number: 18-00496413 • Address: 3903 BIGLOW ST, DALLAS, TX 75216 • Service Request Type: Litter - CCS
Service Request Number
18-00496413
Address
3903 BIGLOW ST, DALLAS, TX 75216
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T10:43:26.000
Status
Closed
Created Date
2018-09-25T10:43:26.000
Closed Date
2018-09-25T10:54:30.000
Outcome
Resolved - Referral to Agency/Contractor
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.794036,32.702528]}
18-00496412
Service Request Number: 18-00496412 • Address: 5336 ROCKCLIFF PL, DALLAS, TX 75209 • Service Request Type: Street Repair - Routine - PBW
Service Request Number
18-00496412
Address
5336 ROCKCLIFF PL, DALLAS, TX 75209
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-02-05T10:43:01.000
Status
Duplicate (closed)
Created Date
2018-09-25T10:43:01.000
Closed Date
2018-09-27T14:00:10.000
Method Received Description
Web
18-00496411
Service Request Number: 18-00496411 • Address: 8826 DONNYBROOK LN, DALLAS, TX 75217 • Service Request Type: Animal - Loose (Owned) - DAS
Service Request Number
18-00496411
Address
8826 DONNYBROOK LN, DALLAS, TX 75217
Service Request Type
Animal - Loose (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T10:42:44.000
Status
Closed
Created Date
2018-09-25T10:42:44.000
Closed Date
2018-09-25T12:12:26.000
Outcome
Resolved - Citation Issued
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.671449,32.747779]}
18-00496409
Service Request Number: 18-00496409 • Address: 5710 WINTON ST, DALLAS, 75206 • Service Request Type: High Weeds - CCS
Service Request Number
18-00496409
Address
5710 WINTON ST, DALLAS, 75206
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T10:42:09.000
Status
Open
Created Date
2018-09-25T10:42:09.000
Closed Date
2018-09-25T10:42:09.000
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-96.769557,32.835687]}
18-00496408
Service Request Number: 18-00496408 • Address: 5481 MILLER AVE, DALLAS, 75206 • Service Request Type: Illegal Dumping - CCS
Service Request Number
18-00496408
Address
5481 MILLER AVE, DALLAS, 75206
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-09T10:42:03.000
Status
Open
Created Date
2018-09-25T10:42:03.000
Closed Date
2018-09-25T10:42:03.000
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-96.032515,41.20233]}
18-00496407
Service Request Number: 18-00496407 • Address: 3615 SPRINGBROOK DR, DALLAS, TX 75205 • Service Request Type: Storm Water Construction Site - TWM
Service Request Number
18-00496407
Address
3615 SPRINGBROOK DR, DALLAS, TX 75205
Service Request Type
Storm Water Construction Site - TWM
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-15T10:42:00.000
Status
Open
Created Date
2018-09-25T10:42:00.000
Closed Date
2018-09-25T11:04:06.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-102.345113,31.879377]}
18-00496406
Service Request Number: 18-00496406 • Address: 3399 WAKE ST, DALLAS, 75212 • Service Request Type: Brush Busters - SAN
Service Request Number
18-00496406
Address
3399 WAKE ST, DALLAS, 75212
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-10-02T10:41:27.000
Status
Closed
Created Date
2018-09-25T10:41:27.000
Closed Date
2018-09-26T12:07:09.000
Outcome
Resolved - Information Provided
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.829256,32.782458]}
18-00496405
Service Request Number: 18-00496405 • Address: 9814 LANSDOWNE DR, DALLAS, 75217 • Service Request Type: Animal - Owner Surrender - DAS
Service Request Number
18-00496405
Address
9814 LANSDOWNE DR, DALLAS, 75217
Service Request Type
Animal - Owner Surrender - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T10:41:22.000
Status
Closed
Created Date
2018-09-25T10:41:22.000
Closed Date
2018-09-25T21:54:27.000
Outcome
Resolved - Through Citizen Action
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.652899,32.717011]}
18-00496404
Service Request Number: 18-00496404 • Address: 1514 SEEVERS AVE, DALLAS, TX 75216 • Service Request Type: Garbage - Missed - SAN
Service Request Number
18-00496404
Address
1514 SEEVERS AVE, DALLAS, TX 75216
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T10:41:12.000
Status
Open
Created Date
2018-09-25T10:41:12.000
Closed Date
2018-09-25T12:55:21.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.821632,32.729235]}
18-00496403
Service Request Number: 18-00496403 • Address: 5875 MOUNTAIN VALLEY LN, DALLAS, 75211 • Service Request Type: Animal - Stray Dog - DAS
Service Request Number
18-00496403
Address
5875 MOUNTAIN VALLEY LN, DALLAS, 75211
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-28T10:40:51.000
Status
Closed
Created Date
2018-09-25T10:40:51.000
Closed Date
2018-09-25T15:48:14.000
Outcome
Complete
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.922692,32.734297]}
18-00496402
Service Request Number: 18-00496402 • Address: 9203 MIDWAY RD, DALLAS, 75220 • Service Request Type: Pot hole Repair Routine - PBW
Service Request Number
18-00496402
Address
9203 MIDWAY RD, DALLAS, 75220
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-02T10:40:23.000
Status
Closed
Created Date
2018-09-25T10:40:23.000
Closed Date
2018-09-27T09:20:31.000
Outcome
Resolved - Problem Corrected by City
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-78.086056,35.807426]}
18-00496401
Service Request Number: 18-00496401 • Address: 4326 IDAHO AVE, DALLAS, TX 75216 • Service Request Type: Illegal Outside Storage - CCS
Service Request Number
18-00496401
Address
4326 IDAHO AVE, DALLAS, TX 75216
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-11-06T10:40:15.000
Status
Open
Created Date
2018-09-25T10:40:15.000
Closed Date
2018-09-25T10:40:15.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-116.686496,43.630794]}
18-00496400
Service Request Number: 18-00496400 • Address: 7009 ROCKY TOP CIR, DALLAS, TX 75252 • Service Request Type: Mosquitoes - CCS
Service Request Number
18-00496400
Address
7009 ROCKY TOP CIR, DALLAS, TX 75252
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-10-23T10:40:06.000
Status
Closed
Created Date
2018-09-25T10:40:06.000
Closed Date
2018-09-26T15:22:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.780948,32.989936]}
18-00496398
Service Request Number: 18-00496398 • Address: 212 S ST MARY AVE, DALLAS, TX 75214 • Service Request Type: Obstruction Alley/Sidewalk/Street - CCS
Service Request Number
18-00496398
Address
212 S ST MARY AVE, DALLAS, TX 75214
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-11-29T10:37:34.000
Status
Open
Created Date
2018-09-25T10:37:34.000
Closed Date
2018-09-25T10:37:34.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.759099,32.796479]}
18-00496396
Service Request Number: 18-00496396 • Address: S COCKRELL HILL RD & L B J FWY, DALLAS, TX • Service Request Type: Pot hole - Hazardous - PBW
Service Request Number
18-00496396
Address
S COCKRELL HILL RD & L B J FWY, DALLAS, TX
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-26T10:37:18.000
Status
Closed
Created Date
2018-09-25T10:37:18.000
Closed Date
2018-09-25T20:01:48.000
Outcome
Resolved - Referral to Agency/Contractor
Method Received Description
Phone
18-00496395
Service Request Number: 18-00496395 • Address: 4326 IDAHO AVE, DALLAS, TX 75216 • Service Request Type: High Weeds - CCS
Service Request Number
18-00496395
Address
4326 IDAHO AVE, DALLAS, TX 75216
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T10:37:06.000
Status
Open
Created Date
2018-09-25T10:37:06.000
Closed Date
2018-09-25T10:37:06.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-116.686496,43.630794]}
18-00496388
Service Request Number: 18-00496388 • Address: 1922 EUCLID ST, DALLAS, TX 75206 • Service Request Type: Illegal Garbage/Placement - CCS
Service Request Number
18-00496388
Address
1922 EUCLID ST, DALLAS, TX 75206
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-10-23T10:36:02.000
Status
Open
Created Date
2018-09-25T10:36:02.000
Closed Date
2018-09-25T10:36:02.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-83.188261,42.259775]}
18-00496387
Service Request Number: 18-00496387 • Address: 4311 IDAHO AVE, DALLAS, TX 75216 • Service Request Type: Illegal Garbage/Placement - CCS
Service Request Number
18-00496387
Address
4311 IDAHO AVE, DALLAS, TX 75216
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-10-23T10:35:28.000
Status
Open
Created Date
2018-09-25T10:35:28.000
Closed Date
2018-09-25T10:35:28.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.811924,32.690793]}
18-00496385
Service Request Number: 18-00496385 • Address: 1752 CROWBERRY DR, DALLAS, TX 75228 • Service Request Type: Brush Busters - SAN
Service Request Number
18-00496385
Address
1752 CROWBERRY DR, DALLAS, TX 75228
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-10-02T10:35:04.000
Status
Open
Created Date
2018-09-25T10:35:04.000
Closed Date
2018-09-25T10:52:42.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.684359,32.825189]}
18-00496381
Service Request Number: 18-00496381 • Address: 6448 ROYAL CEDAR DR, DALLAS, TX 75236 • Service Request Type: High Weeds - CCS
Service Request Number
18-00496381
Address
6448 ROYAL CEDAR DR, DALLAS, TX 75236
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T10:34:29.000
Status
Open
Created Date
2018-09-25T10:34:29.000
Closed Date
2018-09-25T10:34:29.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.935009,32.662938]}
18-00496380
Service Request Number: 18-00496380 • Address: ABRAMS RD & WALNUT HILL LN, DALLAS, TX • Service Request Type: Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - TRN
Service Request Number
18-00496380
Address
ABRAMS RD & WALNUT HILL LN, DALLAS, TX
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-10-02T10:33:52.000
Status
Closed
Created Date
2018-09-25T10:33:52.000
Closed Date
2018-09-26T06:54:28.000
Outcome
Resolved - Problem Corrected by City
Method Received Description
Radio
Lat Long Location
{"type":"Point","coordinates":[-96.74149,32.880275]}
18-00496378
Service Request Number: 18-00496378 • Address: 7446 EMORY OAK LN, DALLAS, TX 75249 • Service Request Type: Brush Busters - SAN
Service Request Number
18-00496378
Address
7446 EMORY OAK LN, DALLAS, TX 75249
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-10-02T10:33:37.000
Status
Closed
Created Date
2018-09-25T10:33:37.000
Closed Date
2018-09-26T11:55:23.000
Outcome
Resolved - Information Provided
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.952759,32.629698]}
18-00496377
Service Request Number: 18-00496377 • Address: 812 NOMAS ST, DALLAS, 75212 • Service Request Type: Recycle - Missed - SAN
Service Request Number
18-00496377
Address
812 NOMAS ST, DALLAS, 75212
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-28T10:33:34.000
Status
Open
Created Date
2018-09-25T10:33:34.000
Closed Date
2018-09-25T15:03:24.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.836473,32.781391]}
18-00496375
Service Request Number: 18-00496375 • Address: 404 E 10TH ST, DALLAS, TX 75203 • Service Request Type: Animal - Limits - DAS
Service Request Number
18-00496375
Address
404 E 10TH ST, DALLAS, TX 75203
Service Request Type
Animal - Limits - DAS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-11-06T10:33:18.000
Status
Open
Created Date
2018-09-25T10:33:18.000
Closed Date
2018-09-25T10:33:18.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-91.548793,34.493848]}
18-00496374
Service Request Number: 18-00496374 • Address: 7017 ALEXANDER DR, DALLAS, TX 75214 • Service Request Type: Street Repair - Routine - PBW
Service Request Number
18-00496374
Address
7017 ALEXANDER DR, DALLAS, TX 75214
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-02-05T10:33:09.000
Status
Open
Created Date
2018-09-25T10:33:09.000
Closed Date
2018-09-26T06:52:37.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.73929,32.827515]}
18-00496373
Service Request Number: 18-00496373 • Address: 614 S EWING AVE, DALLAS, TX 75203 • Service Request Type: Animal - Stray Dog - DAS
Service Request Number
18-00496373
Address
614 S EWING AVE, DALLAS, TX 75203
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-28T10:33:00.000
Status
Closed
Created Date
2018-09-25T10:33:00.000
Closed Date
2018-09-25T13:32:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Method Received Description
311 IVR
Lat Long Location
{"type":"Point","coordinates":[-96.812672,32.74194]}
18-00496371
Service Request Number: 18-00496371 • Address: 404 E 10TH ST, DALLAS, TX 75203 • Service Request Type: Animal - Unsanitary Conditions - DAS
Service Request Number
18-00496371
Address
404 E 10TH ST, DALLAS, TX 75203
Service Request Type
Animal - Unsanitary Conditions - DAS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-25T10:32:20.000
Status
Open
Created Date
2018-09-25T10:32:20.000
Closed Date
2018-09-25T10:32:20.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-91.548793,34.493848]}
18-00496368
Service Request Number: 18-00496368 • Address: 6444 ROYAL CEDAR DR, DALLAS, TX 75236 • Service Request Type: High Weeds - CCS
Service Request Number
18-00496368
Address
6444 ROYAL CEDAR DR, DALLAS, TX 75236
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T10:32:05.000
Status
Open
Created Date
2018-09-25T10:32:05.000
Closed Date
2018-09-25T10:32:05.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.934826,32.662948]}
18-00496369
Service Request Number: 18-00496369 • Address: 9505 ROYAL LN, DALLAS, 75243 • Service Request Type: Miscellaneous Service Request - CTY
Service Request Number
18-00496369
Address
9505 ROYAL LN, DALLAS, 75243
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-09T10:32:05.000
Status
New
Created Date
2018-09-25T10:32:05.000
Closed Date
2018-09-25T10:32:05.000
Method Received Description
Mobile Apps
Lat Long Location
{"type":"Point","coordinates":[-96.737397,32.892771]}
18-00496366
Service Request Number: 18-00496366 • Address: 4321 ROSS AVE, DALLAS, TX 75204 • Service Request Type: High Weeds - CCS
Service Request Number
18-00496366
Address
4321 ROSS AVE, DALLAS, TX 75204
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T10:31:20.000
Status
Open
Created Date
2018-09-25T10:31:20.000
Closed Date
2018-09-25T10:31:32.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.781335,32.80191]}
18-00496365
Service Request Number: 18-00496365 • Address: 2833 GRAYSON DR, DALLAS, TX 75224 • Service Request Type: Substandard Structure - CCS
Service Request Number
18-00496365
Address
2833 GRAYSON DR, DALLAS, TX 75224
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-03-20T10:31:11.000
Status
Open
Created Date
2018-09-25T10:31:11.000
Closed Date
2018-09-25T10:31:11.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.834849,32.713354]}
18-00496364
Service Request Number: 18-00496364 • Address: 5128 EAST SIDE AVE, DALLAS, TX 75214 • Service Request Type: 24 Hour Parking Violation - DPD
Service Request Number
18-00496364
Address
5128 EAST SIDE AVE, DALLAS, TX 75214
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-02T10:30:24.000
Status
Open
Created Date
2018-09-25T10:30:24.000
Closed Date
2018-09-25T12:33:14.000
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.759599,32.796696]}
18-00496363
Service Request Number: 18-00496363 • Address: 6256 CHESLEY LN, DALLAS, TX 75214 • Service Request Type: Dead Animal Pick Up - SAN
Service Request Number
18-00496363
Address
6256 CHESLEY LN, DALLAS, TX 75214
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-26T10:30:14.000
Status
Closed
Created Date
2018-09-25T10:30:14.000
Closed Date
2018-09-25T11:14:27.000
Method Received Description
311 IVR
Lat Long Location
{"type":"Point","coordinates":[-96.755366,32.847503]}
18-00496361
Service Request Number: 18-00496361 • Address: 6801 WILD HONEY DR, DALLAS, TX 75241 • Service Request Type: High Weeds - CCS
Service Request Number
18-00496361
Address
6801 WILD HONEY DR, DALLAS, TX 75241
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T10:29:45.000
Status
Closed
Created Date
2018-09-25T10:29:45.000
Closed Date
2018-09-25T12:41:05.000
Outcome
Resolved - Referral to Agency/Contractor
Method Received Description
Phone
Lat Long Location
{"type":"Point","coordinates":[-96.758492,32.658818]}
18-00496360
Service Request Number: 18-00496360 • Address: 6440 ROYAL CEDAR DR, DALLAS, TX 75236 • Service Request Type: High Weeds - CCS
Service Request Number
18-00496360
Address
6440 ROYAL CEDAR DR, DALLAS, TX 75236
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-23T10:29:26.000
Status
Open
Created Date
2018-09-25T10:29:26.000
Closed Date
2018-09-25T10:29:26.000
Method Received Description
Proactive
Lat Long Location
{"type":"Point","coordinates":[-96.934645,32.662954]}