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311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00364219
Service Request Number: 20-00364219 • Address: 7625 KILMICHAEL LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00364219
Address
7625 KILMICHAEL LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T14:10:51.000
Update Date
2020-04-14T09:38:41.000
Closed Date
2020-04-09T14:10:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFbDGAA1
Lat Location
(32.97726798348683000,-96.77659356602112000)
20-00304206
Service Request Number: 20-00304206 • Address: 18720 REMBRANDT TER, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00304206
Address
18720 REMBRANDT TER, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-25T10:43:18.000
Update Date
2020-05-14T11:50:21.000
Closed Date
2020-03-25T10:43:18.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDn2xAAD
Lat Location
(33.00677862621540000,-96.85977638412449000)
20-00257332
Service Request Number: 20-00257332 • Address: 17627 LOVELAND DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00257332
Address
17627 LOVELAND DR, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-12T13:32:48.000
Update Date
2020-03-17T13:14:26.000
Closed Date
2020-03-12T13:32:48.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4vMUAAZ
Lat Location
(32.99341718939540000,-96.79946299189616000)
20-00364613
Service Request Number: 20-00364613 • Address: 6023 BENT CREEK TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00364613
Address
6023 BENT CREEK TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T14:55:34.000
Update Date
2020-04-14T09:36:32.000
Closed Date
2020-04-09T14:55:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFbqIAAT
Lat Location
(33.00966908327790000,-96.80297922153156000)
20-00578053
Service Request Number: 20-00578053 • Address: 18212 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00578053
Address
18212 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-08-05T23:59:00.000
Status
Closed
Created Date
2020-06-03T16:36:47.000
Update Date
2020-06-15T10:04:11.000
Closed Date
2020-06-03T16:36:47.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvQVWAA3
Lat Location
(32.99954384948290000,-96.79692615251231000)
20-00894097
Service Request Number: 20-00894097 • Address: LOST VIEW RD & FRANKFORD RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00894097
Address
LOST VIEW RD & FRANKFORD RD, DALLAS, TX, 75252
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-09-09T23:59:00.000
Status
Closed
Created Date
2020-09-02T17:24:45.000
Update Date
2020-09-09T14:07:24.000
Closed Date
2020-09-02T17:24:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YkR4dAAF
Lat Location
(32.99826866984264000,-96.81022506398020000)
20-00365164
Service Request Number: 20-00365164 • Address: 4115 BRETTON BAY LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00365164
Address
4115 BRETTON BAY LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T15:58:13.000
Update Date
2020-04-14T09:33:10.000
Closed Date
2020-04-09T15:58:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFcdUAAT
Lat Location
(32.99107516945251000,-96.84125701836814000)
20-00268047
Service Request Number: 20-00268047 • Address: 7700 EL PASTEL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00268047
Address
7700 EL PASTEL DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-16T12:19:11.000
Update Date
2020-03-17T13:22:18.000
Closed Date
2020-03-16T12:19:11.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5GTQAA3
Lat Location
(32.96776583654726000,-96.77597257148577000)
20-00368228
Service Request Number: 20-00368228 • Address: 3709 SAM RAYBURN TRL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00368228
Address
3709 SAM RAYBURN TRL, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T13:18:17.000
Update Date
2020-04-14T09:32:27.000
Closed Date
2020-04-10T13:18:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFiGjAAL
Lat Location
(33.00231197040459000,-96.85063010500538000)
20-00615626
Service Request Number: 20-00615626 • Address: HILLCREST RD & MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00615626
Address
HILLCREST RD & MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-15T09:27:22.000
Update Date
2020-06-15T09:52:17.000
Closed Date
2020-06-15T09:27:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwxkLAAR
Lat Location
(32.98801475436228000,-96.78398644902097000)
19-01295393
Service Request Number: 19-01295393 • Address: 16108 FALLKIRK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
19-01295393
Address
16108 FALLKIRK DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2019-11-12T00:59:00.000
Status
Closed (Transferred)
Created Date
2019-11-04T15:51:01.000
Update Date
2020-07-12T01:07:54.000
Closed Date
2019-11-04T15:51:01.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OGViEAAX
Lat Location
(32.97293313986775000,-96.76935547342069000)
20-00365207
Service Request Number: 20-00365207 • Address: 6066 JEREME TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00365207
Address
6066 JEREME TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T16:02:55.000
Update Date
2020-04-14T09:35:12.000
Closed Date
2020-04-09T16:02:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFci5AAD
Lat Location
(33.00297075691247500,-96.80157238238391000)
20-00495165
Service Request Number: 20-00495165 • Address: 18516 PARK GROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00495165
Address
18516 PARK GROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-13T10:49:20.000
Update Date
2020-05-14T12:36:22.000
Closed Date
2020-05-13T10:49:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCIE8AAP
Lat Location
(33.00162889455934600,-96.83882409357197000)
20-00098232
Service Request Number: 20-00098232 • Address: 16004 WINDY MEADOW DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00098232
Address
16004 WINDY MEADOW DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-01-29T16:09:45.000
Update Date
2020-04-14T09:07:30.000
Closed Date
2020-01-29T16:09:45.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R4JrTAAV
Lat Location
(32.97128006894531000,-96.78451393963542000)
20-00330344
Service Request Number: 20-00330344 • Address: 18720 REMBRANDT TER, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00330344
Address
18720 REMBRANDT TER, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2020-04-01T09:22:58.000
Update Date
2020-05-14T11:50:20.000
Closed Date
2020-04-01T09:22:58.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEZWTAA5
Lat Location
(33.00677862621540000,-96.85977638412449000)
20-00219992
Service Request Number: 20-00219992 • Address: 4017 WINDHAVEN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00219992
Address
4017 WINDHAVEN LN, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-10T23:59:00.000
Status
Closed
Created Date
2020-03-03T13:25:42.000
Update Date
2020-03-17T14:39:21.000
Closed Date
2020-03-03T13:25:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnpynAAB
Lat Location
(33.00783595573653000,-96.84287231477907000)
20-00578386
Service Request Number: 20-00578386 • Address: 7227 BLUEFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00578386
Address
7227 BLUEFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-08-05T23:59:00.000
Status
Closed
Created Date
2020-06-03T18:33:06.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-06-03T18:33:06.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VvROxAAN
Lat Location
(32.97221946247223000,-96.78255204601129000)
20-00399240
Service Request Number: 20-00399240 • Address: 4750 PEAR RIDGE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00399240
Address
4750 PEAR RIDGE DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-18T15:05:42.000
Update Date
2020-05-14T11:42:22.000
Closed Date
2020-04-18T15:05:42.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGa8TAAT
Lat Location
(33.00356517238652000,-96.82475566752643000)
20-00368267
Service Request Number: 20-00368267 • Address: 3519 BRIARGROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00368267
Address
3519 BRIARGROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T13:23:03.000
Update Date
2020-04-14T09:31:38.000
Closed Date
2020-04-10T13:23:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFiKHAA1
Lat Location
(32.99309507889870500,-96.85892950237167000)
20-00646144
Service Request Number: 20-00646144 • Address: 5228 TENNINGTON PARK, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00646144
Address
5228 TENNINGTON PARK, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-07-23T23:59:00.000
Status
Closed
Created Date
2020-06-23T10:23:31.000
Update Date
2020-07-12T01:07:02.000
Closed Date
2020-06-23T10:23:31.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VyDSjAAN
Lat Location
(33.00306834087227500,-96.81908108761243000)
20-00366180
Service Request Number: 20-00366180 • Address: 3491 BRIARGROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00366180
Address
3491 BRIARGROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T07:21:35.000
Update Date
2020-04-14T09:30:33.000
Closed Date
2020-04-10T07:21:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFehdAAD
Lat Location
(32.99268950415278600,-96.85979944878804000)
20-00240718
Service Request Number: 20-00240718 • Address: 2904 MONET PL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00240718
Address
2904 MONET PL, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-16T23:59:00.000
Status
Closed
Created Date
2020-03-09T10:56:49.000
Update Date
2020-03-17T14:39:52.000
Closed Date
2020-03-09T10:56:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4NlpAAF
Lat Location
(33.00473773843556000,-96.85820402048046000)
20-00472194
Service Request Number: 20-00472194 • Address: 4215 COUNTRY BROOK DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00472194
Address
4215 COUNTRY BROOK DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-05-06T21:42:11.000
Update Date
2020-07-12T01:08:36.000
Closed Date
2020-05-06T21:42:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VB7RXAA1
Lat Location
(32.99811953993131000,-96.83818086795593000)
19-01351807
Service Request Number: 19-01351807 • Address: 18036 BENCHMARK DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
19-01351807
Address
18036 BENCHMARK DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-28T00:59:00.000
Status
Closed
Created Date
2019-11-20T13:15:29.000
Update Date
2020-07-12T01:08:07.000
Closed Date
2019-11-20T13:15:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OciUYAAZ
Lat Location
(32.99707864608651000,-96.77623979801429000)
20-00849632
Service Request Number: 20-00849632 • Address: 18702 FIRESTONE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00849632
Address
18702 FIRESTONE DR, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-08-19T18:11:16.000
Update Date
2020-09-09T14:10:00.000
Closed Date
2020-08-19T18:11:16.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YhTRGAA3
Lat Location
(33.00468225462271000,-96.78177130382967000)
20-00260200
Service Request Number: 20-00260200 • Address: 18116 PEPPY PL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00260200
Address
18116 PEPPY PL, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-13T09:45:11.000
Update Date
2020-03-17T15:23:13.000
Closed Date
2020-03-13T09:45:11.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T51SYAAZ
Lat Location
(32.99890994794055000,-96.78732517274118000)
20-00378690
Service Request Number: 20-00378690 • Address: 7600 OSAGE PLAZA PKWY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00378690
Address
7600 OSAGE PLAZA PKWY, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - School Flasher Maintenance - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-14T08:20:14.000
Update Date
2020-04-14T08:56:50.000
Closed Date
2020-04-14T08:20:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG0VTAA1
Lat Location
(32.99629699811389000,-96.77275382096778000)
20-00615559
Service Request Number: 20-00615559 • Address: 2888 HARBINGER LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00615559
Address
2888 HARBINGER LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T09:19:05.000
Update Date
2020-06-15T10:28:43.000
Closed Date
2020-06-15T09:19:05.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwxaVAAR
Lat Location
(32.99224382541531000,-96.86516364149213000)
20-00274407
Service Request Number: 20-00274407 • Address: 17917 CARROLLWOOD DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00274407
Address
17917 CARROLLWOOD DR, DALLAS, TX, 75252
City Council District
12
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:51:57.000
Update Date
2020-03-17T14:52:03.000
Closed Date
2020-03-17T14:51:57.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5SCmAAN
Lat Location
(32.99309443203405000,-96.77611744822850000)
20-00457452
Service Request Number: 20-00457452 • Address: 7110 WESTER WAY, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00457452
Address
7110 WESTER WAY, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-04T08:45:53.000
Update Date
2020-05-14T12:12:49.000
Closed Date
2020-05-04T08:45:53.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAecQAAT
Lat Location
(32.98508071367909600,-96.78367698211058000)
20-00377746
Service Request Number: 20-00377746 • Address: 18800 LINA ST, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00377746
Address
18800 LINA ST, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-13T16:49:27.000
Update Date
2020-04-14T10:26:03.000
Closed Date
2020-04-13T16:49:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFyC2AAL
Lat Location
(33.00715795247237000,-96.84808438054553000)
20-00911652
Service Request Number: 20-00911652 • Address: 7309 AUTHON DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00911652
Address
7309 AUTHON DR, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-09-09T10:43:43.000
Update Date
2020-09-09T14:10:15.000
Closed Date
2020-09-09T10:43:43.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnzvHAAR
Lat Location
(32.97138731071462600,-96.78171184455749000)
20-00338931
Service Request Number: 20-00338931 • Address: 16921 BRUSHFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00338931
Address
16921 BRUSHFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-04-02T17:28:30.000
Update Date
2020-05-14T11:47:04.000
Closed Date
2020-04-02T17:28:30.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEpeiAAD
Lat Location
(32.98135087086845000,-96.79343149936136000)
20-00316606
Service Request Number: 20-00316606 • Address: 4204 BRIARGROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00316606
Address
4204 BRIARGROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-03-27T19:14:00.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-03-27T19:14:00.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TE9fQAAT
Lat Location
(32.99265342696986600,-96.83831261292300000)
20-00456965
Service Request Number: 20-00456965 • Address: 17077 MEANDERING WAY, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00456965
Address
17077 MEANDERING WAY, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-03T22:12:29.000
Update Date
2020-05-14T11:55:14.000
Closed Date
2020-05-03T22:12:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAcooAAD
Lat Location
(32.98300095917820600,-96.77876222677340000)
20-00445717
Service Request Number: 20-00445717 • Address: 18720 REMBRANDT TER, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00445717
Address
18720 REMBRANDT TER, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2020-04-30T09:34:09.000
Update Date
2020-05-14T11:50:20.000
Closed Date
2020-04-30T09:34:09.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDYQJAA5
Lat Location
(33.00677862621540000,-96.85977638412449000)
20-00500627
Service Request Number: 20-00500627 • Address: 3440 E ROSEMEADE PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00500627
Address
3440 E ROSEMEADE PKWY, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:18:56.000
Update Date
2020-05-14T11:40:52.000
Closed Date
2020-05-14T11:18:56.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCVShAAP
Lat Location
(33.01161378727035600,-96.86069404285399000)
20-00911643
Service Request Number: 20-00911643 • Address: 7207 BLUEFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00911643
Address
7207 BLUEFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-09-09T10:41:57.000
Update Date
2020-09-09T14:23:59.000
Closed Date
2020-09-09T10:41:57.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnztQAAR
Lat Location
(32.97222368716403000,-96.78297836339215000)
20-00483709
Service Request Number: 20-00483709 • Address: 4147 KENTSHIRE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00483709
Address
4147 KENTSHIRE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-11T08:07:19.000
Update Date
2020-05-14T12:38:23.000
Closed Date
2020-05-11T08:07:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBsnlAAD
Lat Location
(33.00226422498113000,-96.84023096653175000)
20-00677996
Service Request Number: 20-00677996 • Address: 6508 CAMILLE AVE, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00677996
Address
6508 CAMILLE AVE, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-09T23:59:00.000
Status
Closed
Created Date
2020-07-01T09:39:21.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-07-01T09:39:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000WwHHbAAN
Lat Location
(32.99999304233860000,-96.79135314290772000)
20-00366710
Service Request Number: 20-00366710 • Address: 6434 SOUTHPOINT DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00366710
Address
6434 SOUTHPOINT DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T09:40:15.000
Update Date
2020-04-14T09:40:20.000
Closed Date
2020-04-10T09:40:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFfn6AAD
Lat Location
(32.97799006848304000,-96.79728654009868000)
20-00393843
Service Request Number: 20-00393843 • Address: 17808 BOTTLEBRUSH DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00393843
Address
17808 BOTTLEBRUSH DR, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-04-17T08:51:33.000
Update Date
2020-05-14T11:43:57.000
Closed Date
2020-04-17T08:51:33.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGRTJAA5
Lat Location
(32.99202740268026400,-96.75940210347319000)
20-00365173
Service Request Number: 20-00365173 • Address: 6547 LA MANGA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00365173
Address
6547 LA MANGA DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T15:59:05.000
Update Date
2020-04-14T09:43:30.000
Closed Date
2020-04-09T15:59:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFceIAAT
Lat Location
(32.97208151470859000,-96.79232389117390000)
20-00591840
Service Request Number: 20-00591840 • Address: 6201 BAYMAR LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00591840
Address
6201 BAYMAR LN, DALLAS, TX, 75252
City Council District
12
Department
Water Utilities
Service Request Type
Creek Bank Erosion - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-07-21T23:59:00.000
Status
Closed
Created Date
2020-06-08T11:39:14.000
Update Date
2020-06-15T09:57:52.000
Closed Date
2020-06-08T11:39:14.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vvz7fAAB
Lat Location
(32.99007440469644000,-96.79817455279110000)
20-00275301
Service Request Number: 20-00275301 • Address: 3800 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00275301
Address
3800 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-16T10:59:38.000
Update Date
2020-03-17T16:36:36.000
Closed Date
2020-03-16T10:59:38.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5ThWAAV
Lat Location
(33.00498119276052000,-96.84865716101909000)
20-00212877
Service Request Number: 20-00212877 • Address: 16408 LAUDER LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00212877
Address
16408 LAUDER LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Pack Out/Helping Hands - SAN
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-01T18:16:56.000
Update Date
2020-03-17T16:33:23.000
Closed Date
2020-03-01T18:16:56.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnXqvAAF
Lat Location
(32.97902282295358000,-96.77198313336939000)
20-00274515
Service Request Number: 20-00274515 • Address: 16315 DALMALLEY LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00274515
Address
16315 DALMALLEY LN, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T15:04:31.000
Update Date
2020-03-17T16:38:31.000
Closed Date
2020-03-17T15:04:31.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5SXOAA3
Lat Location
(32.97656397969781500,-96.77755113940562000)
20-00258928
Service Request Number: 20-00258928 • Address: 6831 LA MANGA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00258928
Address
6831 LA MANGA DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-12T17:15:40.000
Update Date
2020-03-17T16:50:14.000
Closed Date
2020-03-12T17:15:40.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4y6yAAB
Lat Location
(32.97167274381473600,-96.78919725994035000)
20-00500528
Service Request Number: 20-00500528 • Address: 18557 VISTA DEL SOL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00500528
Address
18557 VISTA DEL SOL, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-17T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:09:06.000
Update Date
2020-05-14T13:03:21.000
Closed Date
2020-05-14T11:09:06.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCVFZAA5
Lat Location
(33.00321559882586000,-96.83603606660452000)
20-00091122
Service Request Number: 20-00091122 • Address: 7156 MANOR OAKS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00091122
Address
7156 MANOR OAKS DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-01T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-28T11:34:18.000
Update Date
2020-07-12T01:07:14.000
Closed Date
2020-01-28T11:34:18.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000R43c8AAB
Lat Location
(32.97680569819498000,-96.78352753515104000)
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