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311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00292635
Service Request Number: 20-00292635 • Address: GIBBONS DR & TWIN BRANCH DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00292635
Address
GIBBONS DR & TWIN BRANCH DR, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-22T19:47:24.000
Update Date
2020-07-12T01:08:15.000
Closed Date
2020-03-22T19:47:24.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDR7lAAH
Lat Location
(33.00528357571959500,-96.83224681974218000)
20-00303135
Service Request Number: 20-00303135 • Address: 6031 GENTLE KNOLL LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00303135
Address
6031 GENTLE KNOLL LN, DALLAS, TX, 75248
City Council District
12
Department
Trinity Watershed Management
Service Request Type
Storm Drainage/Flooding Complaint - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-08T23:59:00.000
Status
Closed
Created Date
2020-03-25T08:16:42.000
Update Date
2020-04-16T07:52:58.000
Closed Date
2020-03-25T08:16:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDl8HAAT
Lat Location
(32.98092652613915000,-96.80057865111786000)
20-00619565
Service Request Number: 20-00619565 • Address: CAMPBELL RD & PARK HILL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00619565
Address
CAMPBELL RD & PARK HILL DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-15T22:18:36.000
Update Date
2020-06-16T07:20:53.000
Closed Date
2020-06-15T22:18:36.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Vx7L1AAJ
Lat Location
(32.97911264183444000,-96.78898169674073000)
20-00388560
Service Request Number: 20-00388560 • Address: 4210 HIGH STAR LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00388560
Address
4210 HIGH STAR LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-18T23:59:00.000
Status
Closed
Created Date
2020-04-15T20:38:24.000
Update Date
2020-04-16T07:43:41.000
Closed Date
2020-04-15T20:38:24.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TGHOzAAP
Lat Location
(32.99180073711726600,-96.83846142751645000)
20-00289777
Service Request Number: 20-00289777 • Address: ARAPAHO RD & MEANDERING WAY, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00289777
Address
ARAPAHO RD & MEANDERING WAY, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-21T05:50:18.000
Update Date
2020-03-23T07:27:17.000
Closed Date
2020-03-21T05:50:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TDMawAAH
Lat Location
(32.96208073869727000,-96.77862683594937000)
20-00291213
Service Request Number: 20-00291213 • Address: HILLCREST RD & LA MANGA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00291213
Address
HILLCREST RD & LA MANGA DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-21T18:20:44.000
Update Date
2020-03-23T07:33:07.000
Closed Date
2020-03-21T18:20:44.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TDOaZAAX
Lat Location
(32.97078577241839000,-96.78421152679788000)
20-00760501
Service Request Number: 20-00760501 • Address: 4235 N CAPISTRANO DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00760501
Address
4235 N CAPISTRANO DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-23T14:11:04.000
Update Date
2020-07-29T10:08:33.000
Closed Date
2020-07-23T14:11:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XdGeUAAV
Lat Location
(33.00639913528329000,-96.83675744628668000)
20-00290438
Service Request Number: 20-00290438 • Address: 6203 BERTHOUD PASS, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00290438
Address
6203 BERTHOUD PASS, DALLAS, TX, 75252
City Council District
12
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-03-21T13:05:49.000
Update Date
2020-03-23T07:39:55.000
Closed Date
2020-03-21T13:05:49.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDNcPAAX
Lat Location
(32.99168792644898000,-96.79933374946737000)
20-00388594
Service Request Number: 20-00388594 • Address: MIDWAY RD & TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00388594
Address
MIDWAY RD & TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-15T21:14:59.000
Update Date
2020-04-16T07:58:28.000
Closed Date
2020-04-15T21:14:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TGHTuAAP
Lat Location
(33.00399487204961000,-96.84381350497647000)
20-00614464
Service Request Number: 20-00614464 • Address: 4845 GRAMERCY OAKS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00614464
Address
4845 GRAMERCY OAKS DR, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-14T15:10:51.000
Update Date
2020-06-16T08:02:15.000
Closed Date
2020-06-14T15:10:51.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwtyXAAR
Lat Location
(33.01102849506792600,-96.82366522569480000)
20-00664792
Service Request Number: 20-00664792 • Address: 5024 SEA PINES DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00664792
Address
5024 SEA PINES DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-06T23:59:00.000
Status
Closed
Created Date
2020-06-27T19:11:26.000
Update Date
2020-07-12T01:08:29.000
Closed Date
2020-06-27T19:11:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Wvl6SAAR
Lat Location
(32.99468999402185000,-96.82213120260334000)
20-00693782
Service Request Number: 20-00693782 • Address: 17795 DALLAS PKWY, DALLAS • City Council District: 12
Service Request Number
20-00693782
Address
17795 DALLAS PKWY, DALLAS
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-08-05T23:59:00.000
Status
Closed
Created Date
2020-07-06T12:01:13.000
Update Date
2020-07-29T09:48:58.000
Closed Date
2020-07-06T12:01:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Wx1zLAAR
Lat Location
(32.99182785819452000,-96.83047008394556000)
20-00289806
Service Request Number: 20-00289806 • Address: PRESTON RD & GENSTAR LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00289806
Address
PRESTON RD & GENSTAR LN, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-21T07:48:45.000
Update Date
2020-03-23T07:05:51.000
Closed Date
2020-03-21T07:48:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TDMg1AAH
Lat Location
(33.00259915945816000,-96.79583550337681000)
20-00522513
Service Request Number: 20-00522513 • Address: 6206 OAKLEAF RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00522513
Address
6206 OAKLEAF RD, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-19T19:49:02.000
Update Date
2020-05-22T17:06:50.000
Closed Date
2020-05-19T19:49:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDICsAAP
Lat Location
(32.96590532371747000,-96.79889418044937000)
20-00756620
Service Request Number: 20-00756620 • Address: 7301 PARK HIGHLAND PL, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00756620
Address
7301 PARK HIGHLAND PL, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-22T14:11:33.000
Update Date
2020-07-29T09:33:44.000
Closed Date
2020-07-22T14:11:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xcx5ZAAR
Lat Location
(32.98746761300516500,-96.78016501738860000)
20-00322669
Service Request Number: 20-00322669 • Address: 19101 WIND MILL LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00322669
Address
19101 WIND MILL LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-06T23:59:00.000
Status
Closed
Created Date
2020-03-30T13:51:50.000
Update Date
2020-07-12T01:07:58.000
Closed Date
2020-03-30T13:51:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEL2FAAX
Lat Location
(33.00676984442442000,-96.79205928497352000)
20-00292959
Service Request Number: 20-00292959 • Address: 19251 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00292959
Address
19251 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-20T07:48:38.000
Update Date
2020-03-23T07:43:23.000
Closed Date
2020-03-20T07:48:38.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDSODAA5
Lat Location
(33.00986845691933500,-96.79562920539111000)
20-00293158
Service Request Number: 20-00293158 • Address: FRANKFORD RD & KELLY BLVD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00293158
Address
FRANKFORD RD & KELLY BLVD, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-23T08:12:30.000
Update Date
2020-03-23T08:32:59.000
Closed Date
2020-03-23T08:12:30.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TDSmuAAH
Lat Location
(32.99697443592709000,-96.86636875859253000)
20-00756918
Service Request Number: 20-00756918 • Address: 17721 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00756918
Address
17721 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-07-22T14:57:18.000
Update Date
2020-07-29T10:22:36.000
Closed Date
2020-07-22T14:57:18.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XcyJ2AAJ
Lat Location
(32.99148678782962000,-96.82972659681216000)
20-00778400
Service Request Number: 20-00778400 • Address: 18918 MIDWAY RD, DALLAS • City Council District: 12
Service Request Number
20-00778400
Address
18918 MIDWAY RD, DALLAS
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-12T23:59:00.000
Status
New
Created Date
2020-07-29T10:22:50.000
Update Date
2020-07-29T10:23:05.000
Closed Date
2020-07-29T10:22:50.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeV1jAAF
Lat Location
(33.00937208171443000,-96.84311536794387000)
19-01479923
Service Request Number: 19-01479923 • Address: 5724 PLUMTREE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
19-01479923
Address
5724 PLUMTREE DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-01-01T00:59:00.000
Status
Closed (Transferred)
Created Date
2019-12-22T13:35:05.000
Update Date
2020-07-12T01:07:54.000
Closed Date
2019-12-22T13:35:05.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PzGxzAAF
Lat Location
(32.99574233152124000,-96.80699711733750000)
20-00505902
Service Request Number: 20-00505902 • Address: 15726 EL ESTADO DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00505902
Address
15726 EL ESTADO DR, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-16T23:59:00.000
Status
Closed
Created Date
2020-05-15T11:30:34.000
Update Date
2020-05-15T12:51:31.000
Closed Date
2020-05-15T11:30:34.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VChR4AAL
Lat Location
(32.96271332732193000,-96.77185156643405000)
20-00539511
Service Request Number: 20-00539511 • Address: 7740 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00539511
Address
7740 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Police Department
Service Request Type
Handicap Parking Violation - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-01T23:59:00.000
Status
Closed
Created Date
2020-05-24T14:37:39.000
Update Date
2020-07-12T01:08:56.000
Closed Date
2020-05-24T14:37:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDvb6AAD
Lat Location
(32.98781818350343000,-96.77252491878221000)
20-00760428
Service Request Number: 20-00760428 • Address: 5830 SMOKE GLASS TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00760428
Address
5830 SMOKE GLASS TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-23T13:58:02.000
Update Date
2020-07-29T10:03:06.000
Closed Date
2020-07-23T13:58:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XdGHuAAN
Lat Location
(33.01030065969795400,-96.80822525511540000)
20-00373673
Service Request Number: 20-00373673 • Address: 5302 HARBOR TOWN DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00373673
Address
5302 HARBOR TOWN DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-13T09:02:39.000
Update Date
2020-04-16T08:44:45.000
Closed Date
2020-04-13T09:02:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFrUhAAL
Lat Location
(32.98751522761992000,-96.82635072702233000)
20-00370749
Service Request Number: 20-00370749 • Address: 5923 BENT CREEK TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00370749
Address
5923 BENT CREEK TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-11T08:59:42.000
Update Date
2020-04-16T08:48:14.000
Closed Date
2020-04-11T08:59:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFmNNAA1
Lat Location
(33.00878910783648500,-96.80631734586363000)
20-00133079
Service Request Number: 20-00133079 • Address: 18748 PARK GROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00133079
Address
18748 PARK GROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-07T12:11:07.000
Update Date
2020-07-12T01:07:45.000
Closed Date
2020-02-07T12:11:07.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000R5fJKAAZ
Lat Location
(33.00541426654909000,-96.84019092782740000)
20-00231827
Service Request Number: 20-00231827 • Address: 16209 HAVENGLEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00231827
Address
16209 HAVENGLEN DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-03-06T09:42:56.000
Update Date
2020-07-29T10:08:41.000
Closed Date
2020-03-06T09:42:56.000
Outcome
Violation Complied
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnJOYAA3
Lat Location
(32.97433554312567000,-96.78331324601209000)
20-00614906
Service Request Number: 20-00614906 • Address: 3840 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00614906
Address
3840 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-15T05:04:54.000
Update Date
2020-06-16T08:10:21.000
Closed Date
2020-06-15T05:04:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwvfuAAB
Lat Location
(32.99685825902353000,-96.84822871353295000)
20-00777563
Service Request Number: 20-00777563 • Address: COIT RD & PRES GEORGE BUSH TPKE EB, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00777563
Address
COIT RD & PRES GEORGE BUSH TPKE EB, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-04T23:59:00.000
Status
Closed
Created Date
2020-07-29T08:24:27.000
Update Date
2020-07-29T10:21:41.000
Closed Date
2020-07-29T08:24:27.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeRwZAAV
Lat Location
(32.99929974458820000,-96.76793700270744000)
20-00620018
Service Request Number: 20-00620018 • Address: 4007 CEDARVIEW RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00620018
Address
4007 CEDARVIEW RD, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-15T07:24:16.000
Update Date
2020-06-16T08:38:51.000
Closed Date
2020-06-15T07:24:16.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vx9L3AAJ
Lat Location
(33.00160452053027000,-96.84306228503150000)
20-00755151
Service Request Number: 20-00755151 • Address: 5705 MOSS CREEK CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00755151
Address
5705 MOSS CREEK CT, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-22T10:16:22.000
Update Date
2020-07-29T10:03:59.000
Closed Date
2020-07-22T10:16:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XcqcKAAR
Lat Location
(33.00986452392935000,-96.81200588326678000)
20-00386949
Service Request Number: 20-00386949 • Address: 18044 WINDTOP LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00386949
Address
18044 WINDTOP LN, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-15T14:47:18.000
Update Date
2020-04-16T08:40:45.000
Closed Date
2020-04-15T14:47:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGEpEAAX
Lat Location
(32.99428092120788000,-96.83932558379380000)
20-00389037
Service Request Number: 20-00389037 • Address: 16200 HILLCREST RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00389037
Address
16200 HILLCREST RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - School Flasher Maintenance - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-16T08:50:52.000
Update Date
2020-04-16T09:04:44.000
Closed Date
2020-04-16T08:50:52.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TGIt0AAH
Lat Location
(32.97325785855518000,-96.78380350118465000)
20-00753465
Service Request Number: 20-00753465 • Address: 18036 WINDFLOWER WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00753465
Address
18036 WINDFLOWER WAY, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-28T23:59:00.000
Status
Closed
Created Date
2020-07-21T16:35:53.000
Update Date
2020-07-29T09:37:47.000
Closed Date
2020-07-21T16:35:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000XchkWAAR
Lat Location
(32.99773612370441400,-96.80285915315469000)
20-00347640
Service Request Number: 20-00347640 • Address: HILLCREST RD & LA MANGA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00347640
Address
HILLCREST RD & LA MANGA DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-28T14:25:04.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-03-28T14:25:04.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TF7J8AAL
Lat Location
(32.97078577241839000,-96.78421152679788000)
20-00005400
Service Request Number: 20-00005400 • Address: 17203 IKEL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00005400
Address
17203 IKEL DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-10T00:59:00.000
Status
Closed
Created Date
2020-01-02T21:09:41.000
Update Date
2020-07-12T01:08:07.000
Closed Date
2020-01-02T21:09:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000PzglBAAR
Lat Location
(32.98585550923352000,-96.78171352970213000)
20-00293531
Service Request Number: 20-00293531 • Address: 18644 GIBBONS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00293531
Address
18644 GIBBONS DR, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-23T09:24:18.000
Update Date
2020-03-23T09:45:16.000
Closed Date
2020-03-23T09:24:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TDTVeAAP
Lat Location
(33.00375287837991000,-96.83218340219771000)
20-00384387
Service Request Number: 20-00384387 • Address: 6305 SOUTHPOINT DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00384387
Address
6305 SOUTHPOINT DR, DALLAS, TX, 75248
City Council District
12
Department
Water Utilities
Service Request Type
Creek/Culvert Blockage - DWU
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-04-15T10:06:51.000
Update Date
2020-04-16T09:24:08.000
Closed Date
2020-04-15T10:06:51.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGAnEAAX
Lat Location
(32.97714993784725000,-96.79875758572943000)
20-00503649
Service Request Number: 20-00503649 • Address: 7743 WORTHING ST, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00503649
Address
7743 WORTHING ST, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-14T18:02:36.000
Update Date
2020-05-15T13:13:19.000
Closed Date
2020-05-14T18:02:36.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCbhnAAD
Lat Location
(32.99702679989145000,-96.76943428537945000)
20-00287549
Service Request Number: 20-00287549 • Address: 7235 WHISPERING PINES DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00287549
Address
7235 WHISPERING PINES DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-20T13:34:26.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-03-20T13:34:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDImAAAX
Lat Location
(32.96796690479211400,-96.78327385244388000)
20-00291515
Service Request Number: 20-00291515 • Address: CAMPBELL RD & HILLCREST RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00291515
Address
CAMPBELL RD & HILLCREST RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-22T06:31:55.000
Update Date
2020-03-23T10:06:33.000
Closed Date
2020-03-22T06:31:55.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TDPBkAAP
Lat Location
(32.97929459212255000,-96.78561079912784000)
20-00572032
Service Request Number: 20-00572032 • Address: 7412 HEATHERMORE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00572032
Address
7412 HEATHERMORE DR, DALLAS, TX, 75248
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-02T13:38:26.000
Update Date
2020-06-16T09:25:07.000
Closed Date
2020-06-02T13:38:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvBEGAA3
Lat Location
(32.96527409219098000,-96.78028013433291000)
20-00383277
Service Request Number: 20-00383277 • Address: 6122 WARM MIST LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00383277
Address
6122 WARM MIST LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:57:18.000
Update Date
2020-04-16T10:09:11.000
Closed Date
2020-04-14T17:57:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG84LAAT
Lat Location
(32.96426372126500600,-96.80098145137077000)
20-00759112
Service Request Number: 20-00759112 • Address: 5704 BENT CREEK TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00759112
Address
5704 BENT CREEK TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-23T10:16:17.000
Update Date
2020-07-29T10:06:57.000
Closed Date
2020-07-23T10:16:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Email
Unique Key
500t000000Xd9niAAB
Lat Location
(33.01016157595867600,-96.80998388929350000)
20-00292587
Service Request Number: 20-00292587 • Address: 17907 MEADOWCHASE WAY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00292587
Address
17907 MEADOWCHASE WAY, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-22T19:08:30.000
Update Date
2020-03-23T11:10:43.000
Closed Date
2020-03-22T19:08:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDQwpAAH
Lat Location
(32.99264874086947000,-96.86029414252307000)
20-00757926
Service Request Number: 20-00757926 • Address: 8019 SUNFLOWER LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00757926
Address
8019 SUNFLOWER LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-22T18:44:11.000
Update Date
2020-07-29T09:31:34.000
Closed Date
2020-07-22T18:44:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Xd1stAAB
Lat Location
(32.99216732282862000,-96.76660896672550000)
20-00386653
Service Request Number: 20-00386653 • Address: FRANKFORD RD & OSAGE PLAZA PKWY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00386653
Address
FRANKFORD RD & OSAGE PLAZA PKWY, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-04-15T14:15:19.000
Update Date
2020-04-16T09:55:25.000
Closed Date
2020-04-15T14:15:19.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TGELdAAP
Lat Location
(32.99759806149793000,-96.77268218213480000)
20-00608394
Service Request Number: 20-00608394 • Address: 6708 KINGSHOLLOW DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00608394
Address
6708 KINGSHOLLOW DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-08-17T23:59:00.000
Status
In Progress
Created Date
2020-06-12T08:14:02.000
Update Date
2020-06-16T08:53:11.000
Closed Date
2020-06-12T08:14:02.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vwh9JAAR
Lat Location
(32.96779407145804400,-96.79117642362340000)
20-00388514
Service Request Number: 20-00388514 • Address: 3968 ACCENT DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00388514
Address
3968 ACCENT DR, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-15T19:48:13.000
Update Date
2020-04-16T10:07:53.000
Closed Date
2020-04-15T19:48:13.000
Outcome
Request Documented - Location being monitored
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGHGmAAP
Lat Location
(32.98893351867164400,-96.84393920625199000)
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