Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
20-00294193
Service Request Number: 20-00294193 • Address: 4899 GRAMERCY OAKS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00294193
Address
4899 GRAMERCY OAKS DR, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-23T10:50:39.000
Update Date
2020-03-23T11:35:15.000
Closed Date
2020-03-23T10:50:39.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TDUgnAAH
Lat Location
(33.01102131695664000,-96.82229053955591000)
20-00383283
Service Request Number: 20-00383283 • Address: 6122 WARM MIST LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00383283
Address
6122 WARM MIST LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:59:13.000
Update Date
2020-04-16T10:10:41.000
Closed Date
2020-04-14T17:59:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG84kAAD
Lat Location
(32.96426372126500600,-96.80098145137077000)
20-00285413
Service Request Number: 20-00285413 • Address: LLOYD CIR & PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00285413
Address
LLOYD CIR & PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-20T07:48:38.000
Update Date
2020-03-23T10:56:53.000
Closed Date
2020-03-20T07:48:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TDEjEAAX
Lat Location
(33.01020266545577000,-96.79556262636463000)
20-00507144
Service Request Number: 20-00507144 • Address: 4750 HAVERWOOD LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00507144
Address
4750 HAVERWOOD LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-15T12:26:05.000
Update Date
2020-05-15T14:00:15.000
Closed Date
2020-05-15T12:26:05.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCjtQAAT
Lat Location
(33.00721801148317000,-96.82697806050122000)
20-00388958
Service Request Number: 20-00388958 • Address: 17244 YELLOW BELLS DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00388958
Address
17244 YELLOW BELLS DR, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Objects Dropped in Inlet - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-16T08:37:26.000
Update Date
2020-04-16T10:13:02.000
Closed Date
2020-04-16T08:37:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TGIbYAAX
Lat Location
(32.98557490388312000,-96.75929636461570000)
20-00389056
Service Request Number: 20-00389056 • Address: 7120 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00389056
Address
7120 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-19T08:55:04.000
Status
Closed
Created Date
2020-04-16T08:54:59.000
Update Date
2020-04-16T10:05:45.000
Closed Date
2020-04-16T08:54:59.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TGIvLAAX
Lat Location
(32.97911088133541600,-96.78493769967302000)
20-00631381
Service Request Number: 20-00631381 • Address: 4114 COBBLERS LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00631381
Address
4114 COBBLERS LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-06-18T13:15:28.000
Update Date
2020-07-29T10:34:20.000
Closed Date
2020-06-18T13:15:28.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VxchBAAR
Lat Location
(32.98915813484024000,-96.84218183823816000)
20-00666193
Service Request Number: 20-00666193 • Address: 5120 MEADOWCREEK DR, DALLAS • City Council District: 12
Service Request Number
20-00666193
Address
5120 MEADOWCREEK DR, DALLAS
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-03T19:00:00.000
Status
Closed
Created Date
2020-06-28T03:48:33.000
Update Date
2020-07-12T01:08:46.000
Closed Date
2020-06-28T03:48:33.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000Wvlv9AAB
Lat Location
(32.96618789660039000,-96.79102950883866000)
20-00063633
Service Request Number: 20-00063633 • Address: 4903 CAPE CORAL DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00063633
Address
4903 CAPE CORAL DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-29T00:59:00.000
Status
Closed
Created Date
2020-01-21T09:24:18.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-01-21T09:24:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R31VKAAZ
Lat Location
(32.99666111792300400,-96.82469468265184000)
20-00018648
Service Request Number: 20-00018648 • Address: 5127 QUAIL LAKE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00018648
Address
5127 QUAIL LAKE DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-15T00:59:00.000
Status
Closed
Created Date
2020-01-07T13:31:24.000
Update Date
2020-07-12T01:08:46.000
Closed Date
2020-01-07T13:31:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Q0A6BAAV
Lat Location
(32.99427335931462600,-96.82105245920215000)
20-00292296
Service Request Number: 20-00292296 • Address: 16992 HUNTERS POINT DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00292296
Address
16992 HUNTERS POINT DR, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-03-22T15:46:22.000
Update Date
2020-03-23T12:26:40.000
Closed Date
2020-03-22T15:46:22.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDQVlAAP
Lat Location
(32.98161565123973600,-96.77926365402500000)
20-00292852
Service Request Number: 20-00292852 • Address: 7740 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00292852
Address
7740 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-23T01:19:58.000
Update Date
2020-03-23T12:39:28.000
Closed Date
2020-03-23T01:19:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDRhOAAX
Lat Location
(32.98781818350343000,-96.77252491878221000)
20-00742604
Service Request Number: 20-00742604 • Address: 17863 BOTTLEBRUSH DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00742604
Address
17863 BOTTLEBRUSH DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-17T19:26:11.000
Update Date
2020-07-29T09:28:14.000
Closed Date
2020-07-17T19:26:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XbrmfAAB
Lat Location
(32.99192172723146000,-96.75978197223537000)
20-00212381
Service Request Number: 20-00212381 • Address: 5228 TENNINGTON PARK, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00212381
Address
5228 TENNINGTON PARK, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-01T12:41:14.000
Update Date
2020-07-12T01:07:02.000
Closed Date
2020-03-01T12:41:14.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnWwOAAV
Lat Location
(33.00306834087227500,-96.81908108761243000)
20-00363619
Service Request Number: 20-00363619 • Address: 6718 WINDROCK RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00363619
Address
6718 WINDROCK RD, DALLAS, TX, 75252
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-04-09T12:51:34.000
Update Date
2020-04-16T11:20:41.000
Closed Date
2020-04-09T12:51:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFaFfAAL
Lat Location
(32.99375593400088000,-96.78902404767320000)
20-00613124
Service Request Number: 20-00613124 • Address: 4316 JOSHUA LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00613124
Address
4316 JOSHUA LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-13T11:39:59.000
Update Date
2020-06-16T09:32:14.000
Closed Date
2020-06-13T11:39:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwrR4AAJ
Lat Location
(32.99969045732544000,-96.83647547995858000)
20-00291784
Service Request Number: 20-00291784 • Address: 7604 BURNS RUN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00291784
Address
7604 BURNS RUN, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-03-22T11:12:37.000
Update Date
2020-03-23T11:49:55.000
Closed Date
2020-03-22T11:12:37.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDPemAAH
Lat Location
(32.97629090583020400,-96.77731666488302000)
20-00759157
Service Request Number: 20-00759157 • Address: 6634 MIMMS DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00759157
Address
6634 MIMMS DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-23T10:22:54.000
Update Date
2020-07-29T09:35:45.000
Closed Date
2020-07-23T10:22:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XdA3uAAF
Lat Location
(33.00077597868361000,-96.78806187116291000)
20-00611579
Service Request Number: 20-00611579 • Address: 18121 JUSTICE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00611579
Address
18121 JUSTICE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-12T15:40:20.000
Update Date
2020-06-16T09:22:04.000
Closed Date
2020-06-12T15:40:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vwo5wAAB
Lat Location
(33.00142389816484000,-96.86237457482771000)
20-00760047
Service Request Number: 20-00760047 • Address: 6032 DEREK TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00760047
Address
6032 DEREK TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-23T12:42:10.000
Update Date
2020-07-29T09:38:48.000
Closed Date
2020-07-23T12:42:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000XdE9BAAV
Lat Location
(33.00812158961559000,-96.80273227228196000)
20-00294663
Service Request Number: 20-00294663 • Address: 7726 LA AVENIDA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00294663
Address
7726 LA AVENIDA DR, DALLAS, TX, 75248
City Council District
12
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-23T11:45:02.000
Update Date
2020-03-23T11:45:07.000
Closed Date
2020-03-23T11:45:02.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDVV7AAP
Lat Location
(32.96342783094690500,-96.77497326562593000)
20-00758384
Service Request Number: 20-00758384 • Address: 18620 GIBBONS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00758384
Address
18620 GIBBONS DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-23T08:11:28.000
Update Date
2020-07-29T10:07:44.000
Closed Date
2020-07-23T08:11:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Xd5xsAAB
Lat Location
(33.00308904584637000,-96.83234249043737000)
20-00064542
Service Request Number: 20-00064542 • Address: 16219 HAVENGLEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00064542
Address
16219 HAVENGLEN DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-01-21T11:07:01.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-01-21T11:07:01.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000R33LRAAZ
Lat Location
(32.97463354568220000,-96.78342360016514000)
20-00287535
Service Request Number: 20-00287535 • Address: 17722 HILLCREST RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00287535
Address
17722 HILLCREST RD, DALLAS, TX, 75252
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-03-20T13:31:10.000
Update Date
2020-03-23T13:22:54.000
Closed Date
2020-03-20T13:31:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDIkTAAX
Lat Location
(32.99101194879174000,-96.78452467970621000)
20-00758118
Service Request Number: 20-00758118 • Address: 6055 BREAKPOINT TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00758118
Address
6055 BREAKPOINT TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-22T21:00:58.000
Update Date
2020-07-29T09:42:58.000
Closed Date
2020-07-22T21:00:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xd2pBAAR
Lat Location
(33.00894698520534000,-96.80287440333868000)
20-00620227
Service Request Number: 20-00620227 • Address: 18610 MARSH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00620227
Address
18610 MARSH LN, DALLAS, TX, 75287
City Council District
12
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-07-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-03T11:54:16.000
Update Date
2020-06-16T09:04:42.000
Closed Date
2020-06-03T11:54:16.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vx9m9AAB
Lat Location
(33.00335251927112500,-96.85710682424191000)
20-00682248
Service Request Number: 20-00682248 • Address: EL PENSADOR DR & SPRING CREEK RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00682248
Address
EL PENSADOR DR & SPRING CREEK RD, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-09-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-01T17:45:16.000
Update Date
2020-07-12T01:07:11.000
Closed Date
2020-07-01T17:45:16.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000WwSljAAF
Lat Location
(32.96525880725474000,-96.77281648034389000)
19-01420132
Service Request Number: 19-01420132 • Address: 6428 BARKWOOD LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
19-01420132
Address
6428 BARKWOOD LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-18T00:59:00.000
Status
Closed
Created Date
2019-12-10T22:22:11.000
Update Date
2020-07-12T01:08:07.000
Closed Date
2019-12-10T22:22:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Of5y1AAB
Lat Location
(32.96960195244352000,-96.79671642349625000)
20-00060124
Service Request Number: 20-00060124 • Address: 5228 TENNINGTON PARK, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00060124
Address
5228 TENNINGTON PARK, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-02-18T00:59:00.000
Status
Closed
Created Date
2020-01-19T00:11:22.000
Update Date
2020-07-12T01:07:02.000
Closed Date
2020-01-19T00:11:22.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R2stmAAB
Lat Location
(33.00298570013247000,-96.81911306649496000)
20-00294972
Service Request Number: 20-00294972 • Address: 16992 HUNTERS POINT DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00294972
Address
16992 HUNTERS POINT DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Visibility Obstruction - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-23T12:25:34.000
Update Date
2020-03-23T13:08:54.000
Closed Date
2020-03-23T12:25:34.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TDW4WAAX
Lat Location
(32.98161565123973600,-96.77926365402500000)
20-00381659
Service Request Number: 20-00381659 • Address: 18044 WINDTOP LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00381659
Address
18044 WINDTOP LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:20:44.000
Update Date
2020-04-16T11:10:54.000
Closed Date
2020-04-14T14:20:44.000
Outcome
Request Documented - Location being monitored
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG5cjAAD
Lat Location
(32.99428092120788000,-96.83932558379380000)
20-00293045
Service Request Number: 20-00293045 • Address: FRANKFORD RD & KELLY BLVD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00293045
Address
FRANKFORD RD & KELLY BLVD, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-23T08:12:30.000
Update Date
2020-03-23T14:30:08.000
Closed Date
2020-03-23T08:12:30.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TDSY9AAP
Lat Location
(32.99697443592709000,-96.86636875859253000)
20-00430321
Service Request Number: 20-00430321 • Address: 17511 MUIRFIELD DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00430321
Address
17511 MUIRFIELD DR, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-06-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-27T06:09:00.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-04-27T06:09:00.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UD4SjAAL
Lat Location
(32.99118540569957500,-96.82277264840211000)
20-00363549
Service Request Number: 20-00363549 • Address: 6716 WINDROCK RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00363549
Address
6716 WINDROCK RD, DALLAS, TX, 75252
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T12:44:27.000
Update Date
2020-04-16T11:16:46.000
Closed Date
2020-04-09T12:44:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFa8eAAD
Lat Location
(32.99375609593637000,-96.78907609244970000)
20-00286725
Service Request Number: 20-00286725 • Address: 2823 FREEDOM CIR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00286725
Address
2823 FREEDOM CIR, DALLAS, TX, 75287
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-03-20T11:27:35.000
Update Date
2020-03-23T14:07:44.000
Closed Date
2020-03-20T11:27:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDHJMAA5
Lat Location
(33.00232119627324000,-96.86171354336504000)
20-00363581
Service Request Number: 20-00363581 • Address: 6718 WINDROCK RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00363581
Address
6718 WINDROCK RD, DALLAS, TX, 75252
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T12:47:40.000
Update Date
2020-04-16T11:20:32.000
Closed Date
2020-04-09T12:47:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFaBsAAL
Lat Location
(32.99375593400088000,-96.78902404767320000)
20-00503562
Service Request Number: 20-00503562 • Address: 7747 WORTHING ST, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00503562
Address
7747 WORTHING ST, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-14T17:27:49.000
Update Date
2020-05-15T14:27:56.000
Closed Date
2020-05-14T17:27:49.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCbSJAA1
Lat Location
(32.99688772173264000,-96.76943455124503000)
20-00012354
Service Request Number: 20-00012354 • Address: 6131 JEREME TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00012354
Address
6131 JEREME TRL, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-01-05T20:10:38.000
Update Date
2020-03-23T15:03:21.000
Closed Date
2020-01-05T20:10:38.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000PzuYGAAZ
Lat Location
(33.00319913263887600,-96.80082373627978000)
20-00363515
Service Request Number: 20-00363515 • Address: 6710 WINDROCK RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00363515
Address
6710 WINDROCK RD, DALLAS, TX, 75252
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T12:41:08.000
Update Date
2020-04-16T11:16:12.000
Closed Date
2020-04-09T12:41:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFa5kAAD
Lat Location
(32.99375658161252000,-96.78923222678044000)
20-00522619
Service Request Number: 20-00522619 • Address: 3900 BRIARGROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00522619
Address
3900 BRIARGROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-22T20:58:38.000
Status
Closed
Created Date
2020-05-19T20:58:32.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-05-19T20:58:32.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VDIUvAAP
Lat Location
(32.99267768169993000,-96.84696457119418000)
20-00491903
Service Request Number: 20-00491903 • Address: LACEBARK LN & ALOCASIA DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00491903
Address
LACEBARK LN & ALOCASIA DR, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-05-12T13:58:34.000
Update Date
2020-05-15T14:14:33.000
Closed Date
2020-05-12T13:58:34.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCBTVAA5
Lat Location
(32.98413294389845000,-96.76491320391492000)
20-00285852
Service Request Number: 20-00285852 • Address: 6310 DUFFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00285852
Address
6310 DUFFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-20T09:27:27.000
Update Date
2020-03-23T16:27:27.000
Closed Date
2020-03-20T09:27:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDFjXAAX
Lat Location
(32.98127400511811000,-96.79667401788350000)
19-01219195
Service Request Number: 19-01219195 • Address: 6904 BRENTFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
19-01219195
Address
6904 BRENTFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-22T23:59:00.000
Status
Closed
Created Date
2019-10-15T12:04:21.000
Update Date
2020-07-12T01:07:58.000
Closed Date
2019-10-15T12:04:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N6ve2AAB
Lat Location
(32.97469077559113000,-96.78877250534438000)
20-00679483
Service Request Number: 20-00679483 • Address: MEADOWCREEK DR & ARAPAHO RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00679483
Address
MEADOWCREEK DR & ARAPAHO RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-16T23:59:00.000
Status
Closed
Created Date
2020-07-01T12:58:50.000
Update Date
2020-07-12T01:09:07.000
Closed Date
2020-07-01T12:58:50.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WwKyZAAV
Lat Location
(32.96240667781814000,-96.79168612771991000)
20-00273923
Service Request Number: 20-00273923 • Address: 16308 RANCHITA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00273923
Address
16308 RANCHITA DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:56:01.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-03-17T13:56:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5RXXAA3
Lat Location
(32.97051206969659000,-96.79871862813833000)
20-00290528
Service Request Number: 20-00290528 • Address: 7323 BRIARNOLL DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00290528
Address
7323 BRIARNOLL DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-21T13:36:19.000
Update Date
2020-07-12T01:09:09.000
Closed Date
2020-03-21T13:36:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDNjQAAX
Lat Location
(32.99502488347672400,-96.77856397344310000)
20-00290553
Service Request Number: 20-00290553 • Address: 6408 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00290553
Address
6408 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-21T13:45:22.000
Update Date
2020-03-23T15:41:12.000
Closed Date
2020-03-21T13:45:22.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDNlRAAX
Lat Location
(32.97880412635657000,-96.79790602948844000)
20-00286269
Service Request Number: 20-00286269 • Address: 6059 WILLOW WOOD LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00286269
Address
6059 WILLOW WOOD LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-20T10:22:47.000
Update Date
2020-03-23T16:29:20.000
Closed Date
2020-03-20T10:22:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDGUTAA5
Lat Location
(33.01110894048465400,-96.80252308993350000)
20-00006106
Service Request Number: 20-00006106 • Address: 7735 EL PENSADOR DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00006106
Address
7735 EL PENSADOR DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-14T00:59:00.000
Status
Closed
Created Date
2020-01-03T10:26:36.000
Update Date
2020-07-12T01:08:46.000
Closed Date
2020-01-03T10:26:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PzixpAAB
Lat Location
(32.96539919900100600,-96.77486239010450000)
20-00241050
Service Request Number: 20-00241050 • Address: 4000 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00241050
Address
4000 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-09T11:29:22.000
Update Date
2020-03-23T16:02:20.000
Closed Date
2020-03-09T11:29:22.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4OKuAAN
Lat Location
(32.99716605559981000,-96.84371124078154000)
DFW Data AI • Dallas-Fort Worth public-data exploration interface