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311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00618850
Service Request Number: 20-00618850 • Address: 6634 FLANARY LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00618850
Address
6634 FLANARY LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Cost-Plus - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-22T23:59:00.000
Status
Closed
Created Date
2020-06-15T16:25:22.000
Update Date
2020-06-16T09:49:10.000
Closed Date
2020-06-15T16:25:22.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vx59sAAB
Lat Location
(33.00480516944213000,-96.78862944509690000)
20-00914905
Service Request Number: 20-00914905 • Address: BARKWORTH DR & BRUSHFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00914905
Address
BARKWORTH DR & BRUSHFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-09T15:44:50.000
Update Date
2020-09-09T20:44:52.000
Closed Date
2020-09-09T15:44:50.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YoAIqAAN
Lat Location
(32.98092358367901000,-96.79344152644167000)
19-01464801
Service Request Number: 19-01464801 • Address: 5724 PLUMTREE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
19-01464801
Address
5724 PLUMTREE DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-28T00:59:00.000
Status
Closed (Transferred)
Created Date
2019-12-22T13:35:05.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2019-12-22T13:35:05.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Pym6fAAB
Lat Location
(32.99574233152124000,-96.80699711733750000)
20-00377336
Service Request Number: 20-00377336 • Address: 7612 KILMICHAEL LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00377336
Address
7612 KILMICHAEL LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-13T15:59:55.000
Update Date
2020-04-16T14:09:05.000
Closed Date
2020-04-13T15:59:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFxaqAAD
Lat Location
(32.97715936452170000,-96.77699968053156000)
20-00391355
Service Request Number: 20-00391355 • Address: 18212 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00391355
Address
18212 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-18T23:59:00.000
Status
Closed
Created Date
2020-04-16T13:43:39.000
Update Date
2020-04-16T13:48:08.000
Closed Date
2020-04-16T13:43:39.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TGMn1AAH
Lat Location
(32.99954384948290000,-96.79692615251231000)
20-00391439
Service Request Number: 20-00391439 • Address: 18208 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00391439
Address
18208 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-18T23:59:00.000
Status
Closed
Created Date
2020-04-16T13:54:10.000
Update Date
2020-04-16T14:24:42.000
Closed Date
2020-04-16T13:54:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TGMw3AAH
Lat Location
(32.99952361964299000,-96.79693611550950000)
20-00391544
Service Request Number: 20-00391544 • Address: 7632 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00391544
Address
7632 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-18T23:59:00.000
Status
Closed
Created Date
2020-04-16T14:09:18.000
Update Date
2020-04-16T14:10:53.000
Closed Date
2020-04-16T14:09:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TGN8iAAH
Lat Location
(32.97815865138708000,-96.76924685388070000)
20-00291378
Service Request Number: 20-00291378 • Address: 18352 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00291378
Address
18352 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-21T21:07:04.000
Update Date
2020-03-24T09:29:08.000
Closed Date
2020-03-21T21:07:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDOp0AAH
Lat Location
(32.99932468756175000,-96.82886340066541000)
20-00507570
Service Request Number: 20-00507570 • Address: 18949 MARSH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00507570
Address
18949 MARSH LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-16T23:59:00.000
Status
Closed
Created Date
2020-05-15T14:45:44.000
Update Date
2020-05-15T15:49:53.000
Closed Date
2020-05-15T14:45:44.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCknhAAD
Lat Location
(33.00969425107524000,-96.85743013473115000)
20-00380402
Service Request Number: 20-00380402 • Address: 17713 SAGE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00380402
Address
17713 SAGE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:56:01.000
Update Date
2020-04-16T14:07:37.000
Closed Date
2020-04-14T11:56:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG3ZiAAL
Lat Location
(32.99202646117539000,-96.76194193790896000)
20-00376383
Service Request Number: 20-00376383 • Address: 3717 SAM RAYBURN TRL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00376383
Address
3717 SAM RAYBURN TRL, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-13T14:14:19.000
Update Date
2020-04-16T14:03:27.000
Closed Date
2020-04-13T14:14:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFw3qAAD
Lat Location
(33.00230852923229500,-96.85048959731806000)
20-00389304
Service Request Number: 20-00389304 • Address: 18125 CAMPBELL RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00389304
Address
18125 CAMPBELL RD, DALLAS, TX, 75252
City Council District
12
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-04-16T09:31:41.000
Update Date
2020-04-16T14:35:58.000
Closed Date
2020-04-16T09:31:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGJJ0AAP
Lat Location
(32.99699028709769500,-96.80562665401978000)
20-00377696
Service Request Number: 20-00377696 • Address: 18111 FRANKFORD LAKE CIR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00377696
Address
18111 FRANKFORD LAKE CIR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-13T16:42:40.000
Update Date
2020-04-16T14:05:11.000
Closed Date
2020-04-13T16:42:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFy6xAAD
Lat Location
(32.99844316800626000,-96.79999588755925000)
20-00380493
Service Request Number: 20-00380493 • Address: 16338 SUNSET VALLEY DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00380493
Address
16338 SUNSET VALLEY DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:06:21.000
Update Date
2020-04-16T14:14:07.000
Closed Date
2020-04-14T12:06:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG3hwAAD
Lat Location
(32.97353414854196500,-96.79823700177842000)
20-00391421
Service Request Number: 20-00391421 • Address: 7632 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00391421
Address
7632 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-18T23:59:00.000
Status
Closed
Created Date
2020-04-16T13:52:12.000
Update Date
2020-04-16T13:54:29.000
Closed Date
2020-04-16T13:52:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TGMu3AAH
Lat Location
(32.97815865138708000,-96.76924685388070000)
20-00379742
Service Request Number: 20-00379742 • Address: 17216 IKEL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00379742
Address
17216 IKEL DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:40:56.000
Update Date
2020-04-16T14:06:56.000
Closed Date
2020-04-14T10:40:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG2VLAA1
Lat Location
(32.98679271840265000,-96.78181065722062000)
20-00085147
Service Request Number: 20-00085147 • Address: 4304 SHADOW GLEN DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00085147
Address
4304 SHADOW GLEN DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-01T00:59:00.000
Status
Closed
Created Date
2020-01-26T18:27:39.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-01-26T18:27:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000R3nWJAAZ
Lat Location
(32.99370142718032600,-96.83548708749291000)
20-00381469
Service Request Number: 20-00381469 • Address: 8036 SARAHVILLE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00381469
Address
8036 SARAHVILLE DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:57:59.000
Update Date
2020-04-16T14:08:28.000
Closed Date
2020-04-14T13:57:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG5I5AAL
Lat Location
(32.98326034702925000,-96.76683560182599000)
20-00376574
Service Request Number: 20-00376574 • Address: 17512 STANWORTH DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00376574
Address
17512 STANWORTH DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-13T14:34:31.000
Update Date
2020-04-16T14:06:16.000
Closed Date
2020-04-13T14:34:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFwIOAA1
Lat Location
(32.98883886849958000,-96.78685050785847000)
20-00376393
Service Request Number: 20-00376393 • Address: 3717 SAM RAYBURN TRL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00376393
Address
3717 SAM RAYBURN TRL, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-13T14:15:19.000
Update Date
2020-04-16T14:02:45.000
Closed Date
2020-04-13T14:15:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFw4jAAD
Lat Location
(33.00230852923229500,-96.85048959731806000)
20-00377884
Service Request Number: 20-00377884 • Address: 7207 ARBOR OAKS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00377884
Address
7207 ARBOR OAKS DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-13T17:17:05.000
Update Date
2020-04-16T14:12:10.000
Closed Date
2020-04-13T17:17:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFyV8AAL
Lat Location
(32.97576505796772000,-96.78331764202261000)
20-00620062
Service Request Number: 20-00620062 • Address: 5214 TENNINGTON PARK, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00620062
Address
5214 TENNINGTON PARK, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Cost-Plus - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-16T08:44:38.000
Update Date
2020-06-16T09:52:18.000
Closed Date
2020-06-16T08:44:38.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vx9QSAAZ
Lat Location
(33.00306457549676500,-96.81976135028059000)
20-00914669
Service Request Number: 20-00914669 • Address: 6642 MIMMS DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00914669
Address
6642 MIMMS DR, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-12T23:59:00.000
Status
Closed
Created Date
2020-09-09T17:40:13.000
Update Date
2020-09-09T22:03:56.000
Closed Date
2020-09-09T17:40:13.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Yo9AGAAZ
Lat Location
(33.00077460176610000,-96.78791208060090000)
20-00285259
Service Request Number: 20-00285259 • Address: 6603 KINGS HOLLOW CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00285259
Address
6603 KINGS HOLLOW CT, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-19T20:30:34.000
Update Date
2020-03-24T10:13:13.000
Closed Date
2020-03-19T20:30:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDDmLAAX
Lat Location
(32.96802056896820000,-96.79288711820007000)
20-00285673
Service Request Number: 20-00285673 • Address: 17503 OAK MOUNT PL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00285673
Address
17503 OAK MOUNT PL, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-20T08:59:07.000
Update Date
2020-03-24T10:07:31.000
Closed Date
2020-03-20T08:59:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDFPEAA5
Lat Location
(32.99152957610928600,-96.81732490361980000)
20-00287011
Service Request Number: 20-00287011 • Address: 2808 FREEDOM CIR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00287011
Address
2808 FREEDOM CIR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-20T12:11:20.000
Update Date
2020-03-24T10:06:13.000
Closed Date
2020-03-20T12:11:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDHoUAAX
Lat Location
(33.00225693452893000,-96.86184426226602000)
20-00285868
Service Request Number: 20-00285868 • Address: 2608 HARBINGER LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00285868
Address
2608 HARBINGER LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-20T09:29:34.000
Update Date
2020-03-24T09:54:54.000
Closed Date
2020-03-20T09:29:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDFl9AAH
Lat Location
(32.99306523989243000,-96.86835813723737000)
19-01247707
Service Request Number: 19-01247707 • Address: 18512 FEATHERWOOD DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
19-01247707
Address
18512 FEATHERWOOD DR, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-12-05T00:59:00.000
Status
Closed
Created Date
2019-10-23T09:22:11.000
Update Date
2020-03-24T09:50:22.000
Closed Date
2019-10-23T09:22:11.000
Outcome
Violation Complied
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NaF5KAAV
Lat Location
(33.00310915828380000,-96.78986769178711000)
20-00378928
Service Request Number: 20-00378928 • Address: 19028 PLATTE RIVER WAY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00378928
Address
19028 PLATTE RIVER WAY, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:00:56.000
Update Date
2020-04-16T14:01:27.000
Closed Date
2020-04-14T09:00:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG0w0AAD
Lat Location
(33.01122521137979000,-96.86299649536946000)
20-00286872
Service Request Number: 20-00286872 • Address: 2316 KINGSRIDGE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00286872
Address
2316 KINGSRIDGE DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-20T11:48:34.000
Update Date
2020-03-24T10:00:35.000
Closed Date
2020-03-20T11:48:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDHVnAAP
Lat Location
(32.99308400903362000,-96.87284991833715000)
20-00391451
Service Request Number: 20-00391451 • Address: 7632 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00391451
Address
7632 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-18T23:59:00.000
Status
Closed
Created Date
2020-04-16T13:56:33.000
Update Date
2020-04-16T13:57:42.000
Closed Date
2020-04-16T13:56:33.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TGMxVAAX
Lat Location
(32.97815865138708000,-96.76924685388070000)
20-00378768
Service Request Number: 20-00378768 • Address: 6532 COPPER CREEK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00378768
Address
6532 COPPER CREEK DR, DALLAS, TX, 75248
City Council District
12
Department
Water Utilities
Service Request Type
Creek/Culvert Maintenance -DWU
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-08-18T23:59:00.000
Status
Closed
Created Date
2020-04-14T08:34:04.000
Update Date
2020-04-16T14:31:57.000
Closed Date
2020-04-14T08:34:04.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG0eBAAT
Lat Location
(32.96814585720649400,-96.79399748700983000)
20-00547343
Service Request Number: 20-00547343 • Address: 17390 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00547343
Address
17390 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Sustainable Development and Construction
Service Request Type
Advertising Sign Violation - SDC
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-19T13:12:40.000
Update Date
2020-07-12T01:08:30.000
Closed Date
2020-05-19T13:12:40.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VEESdAAP
Lat Location
(32.98972897084024000,-96.80177818254656000)
20-00285482
Service Request Number: 20-00285482 • Address: 5904 STILL FOREST DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00285482
Address
5904 STILL FOREST DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-20T08:17:50.000
Update Date
2020-03-24T10:11:13.000
Closed Date
2020-03-20T08:17:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDEwNAAX
Lat Location
(32.99233986272974000,-96.80701155259078000)
20-00287431
Service Request Number: 20-00287431 • Address: 18559 REMBRANDT TER, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00287431
Address
18559 REMBRANDT TER, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-20T13:14:52.000
Update Date
2020-03-24T10:03:37.000
Closed Date
2020-03-20T13:14:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDIY9AAP
Lat Location
(33.00650152830337400,-96.86235849635719000)
20-00391492
Service Request Number: 20-00391492 • Address: 7632 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00391492
Address
7632 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-18T23:59:00.000
Status
Closed
Created Date
2020-04-16T14:02:05.000
Update Date
2020-04-16T14:03:54.000
Closed Date
2020-04-16T14:02:05.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TGN2GAAX
Lat Location
(32.97815865138708000,-96.76924685388070000)
20-00287178
Service Request Number: 20-00287178 • Address: 5111 SUMMIT HILL DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00287178
Address
5111 SUMMIT HILL DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-20T12:34:57.000
Update Date
2020-03-24T10:06:54.000
Closed Date
2020-03-20T12:34:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDI69AAH
Lat Location
(32.99168331078706000,-96.82130718552986000)
20-00284826
Service Request Number: 20-00284826 • Address: 2992 HARBINGER LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00284826
Address
2992 HARBINGER LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-19T17:01:18.000
Update Date
2020-03-24T09:55:30.000
Closed Date
2020-03-19T17:01:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDCweAAH
Lat Location
(32.99359755906133000,-96.86537276066316000)
20-00507989
Service Request Number: 20-00507989 • Address: 17722 HILLCREST RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00507989
Address
17722 HILLCREST RD, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-15T15:29:32.000
Update Date
2020-05-15T16:15:52.000
Closed Date
2020-05-15T15:29:32.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VClOUAA1
Lat Location
(32.99101194879174000,-96.78452467970621000)
20-00488083
Service Request Number: 20-00488083 • Address: 6032 TIMBER CREEK LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00488083
Address
6032 TIMBER CREEK LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-11T16:21:27.000
Update Date
2020-05-15T15:53:00.000
Closed Date
2020-05-11T16:21:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC2BiAAL
Lat Location
(32.97984933686337000,-96.80038807975399000)
20-00914837
Service Request Number: 20-00914837 • Address: MIMMS DR & CANSLER DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00914837
Address
MIMMS DR & CANSLER DR, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-12T23:59:00.000
Status
Closed
Created Date
2020-09-09T19:31:57.000
Update Date
2020-09-09T22:07:27.000
Closed Date
2020-09-09T19:31:57.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Yo9yhAAB
Lat Location
(33.00083193691891000,-96.78816867271742000)
20-00392054
Service Request Number: 20-00392054 • Address: 16600 PARK HILL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00392054
Address
16600 PARK HILL DR, DALLAS, TX, 75248
City Council District
12
Department
Parks Department
Service Request Type
Park Emergency Regulations Violation - PKR
Overall Service Request Due Date
2020-04-17T15:12:54.000
Status
Closed
Created Date
2020-04-16T15:12:54.000
Update Date
2020-04-16T15:13:00.000
Closed Date
2020-04-16T15:12:54.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGNu9AAH
Lat Location
(32.97660844708248400,-96.78873490349532000)
20-00373670
Service Request Number: 20-00373670 • Address: 17800 DICKERSON ST, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00373670
Address
17800 DICKERSON ST, DALLAS, TX, 75252
City Council District
12
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-13T09:02:28.000
Update Date
2020-04-16T14:48:26.000
Closed Date
2020-04-13T09:02:28.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFrUSAA1
Lat Location
(32.99131836478218000,-96.77490658696989000)
20-00500896
Service Request Number: 20-00500896 • Address: 16331 LAUDER LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00500896
Address
16331 LAUDER LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:51:21.000
Update Date
2020-05-15T16:28:42.000
Closed Date
2020-05-14T11:51:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCVq6AAH
Lat Location
(32.97672643302182000,-96.77061563227623000)
20-00298096
Service Request Number: 20-00298096 • Address: HOMESTEAD CT & NORTHERNMOST DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00298096
Address
HOMESTEAD CT & NORTHERNMOST DR, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-24T08:05:52.000
Update Date
2020-03-24T10:51:25.000
Closed Date
2020-03-24T08:05:52.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TDc1EAAT
Lat Location
(33.01016276617570000,-96.79994767878617000)
20-00299362
Service Request Number: 20-00299362 • Address: 15936 MEADOWVISTA PL, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00299362
Address
15936 MEADOWVISTA PL, DALLAS, TX, 75248
City Council District
12
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-24T10:42:27.000
Update Date
2020-03-24T10:42:33.000
Closed Date
2020-03-24T10:42:27.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDe6TAAT
Lat Location
(32.96609473937698500,-96.78487892548452000)
20-00380617
Service Request Number: 20-00380617 • Address: 5701 MAPLESHADE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00380617
Address
5701 MAPLESHADE LN, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:20:15.000
Update Date
2020-07-12T01:08:27.000
Closed Date
2020-04-14T12:20:15.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG3uRAAT
Lat Location
(33.00638147827069000,-96.81189799945265000)
20-00503755
Service Request Number: 20-00503755 • Address: 16924 PRESTON BEND DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00503755
Address
16924 PRESTON BEND DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-14T19:10:16.000
Update Date
2020-05-15T16:35:49.000
Closed Date
2020-05-14T19:10:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCc5QAAT
Lat Location
(32.98228812270114000,-96.79858164408863000)
20-00370940
Service Request Number: 20-00370940 • Address: 4286 WINDHAVEN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00370940
Address
4286 WINDHAVEN LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-11T10:39:31.000
Update Date
2020-04-16T14:46:33.000
Closed Date
2020-04-11T10:39:31.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFmh7AAD
Lat Location
(33.00766227174333500,-96.83771099312450000)
19-01467038
Service Request Number: 19-01467038 • Address: 5228 TENNINGTON PARK, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
19-01467038
Address
5228 TENNINGTON PARK, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-01-25T00:59:00.000
Status
Closed
Created Date
2019-12-25T14:37:45.000
Update Date
2020-07-12T01:07:02.000
Closed Date
2019-12-25T14:37:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PyppoAAB
Lat Location
(33.00298570013247000,-96.81911306649496000)
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