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311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00282586
Service Request Number: 20-00282586 • Address: 6923 MAPLE CREEK LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00282586
Address
6923 MAPLE CREEK LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-19T12:31:18.000
Update Date
2020-03-24T11:37:41.000
Closed Date
2020-03-19T12:31:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5j69AAB
Lat Location
(33.00416959806112500,-96.78291206998605000)
20-00550442
Service Request Number: 20-00550442 • Address: 18731 MAPLETREE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00550442
Address
18731 MAPLETREE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-09T23:59:00.000
Status
Closed
Created Date
2020-05-27T14:15:30.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-05-27T14:15:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VEM28AAH
Lat Location
(33.00624994762207000,-96.80374988201811000)
20-00505919
Service Request Number: 20-00505919 • Address: CAMPBELL RD & RICHWATER DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00505919
Address
CAMPBELL RD & RICHWATER DR, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-08-07T23:59:00.000
Status
Closed
Created Date
2020-05-15T11:32:12.000
Update Date
2020-05-15T16:14:54.000
Closed Date
2020-05-15T11:32:12.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VChSbAAL
Lat Location
(32.99402693773609000,-96.80650547463175000)
19-01370946
Service Request Number: 19-01370946 • Address: 4223 WEST CREEK DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
19-01370946
Address
4223 WEST CREEK DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-04T00:59:00.000
Status
Closed
Created Date
2019-11-26T09:00:51.000
Update Date
2020-07-12T01:08:07.000
Closed Date
2019-11-26T09:00:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OdOOSAA3
Lat Location
(33.00250289583055000,-96.83613696765774000)
20-00501013
Service Request Number: 20-00501013 • Address: 18715 FLATSTONE CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00501013
Address
18715 FLATSTONE CT, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-14T12:04:03.000
Update Date
2020-05-15T16:33:26.000
Closed Date
2020-05-14T12:04:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCWElAAP
Lat Location
(33.00519339318286000,-96.79875491464887000)
20-00219925
Service Request Number: 20-00219925 • Address: 4888 GRAMERCY OAKS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00219925
Address
4888 GRAMERCY OAKS DR, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-06T13:14:23.000
Status
Closed
Created Date
2020-03-03T13:14:15.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-03-03T13:14:15.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000SnpoOAAR
Lat Location
(33.01091270300793000,-96.82254592030385000)
20-00504572
Service Request Number: 20-00504572 • Address: 6632 SAWMILL RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00504572
Address
6632 SAWMILL RD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-15T08:59:38.000
Update Date
2020-05-15T16:47:41.000
Closed Date
2020-05-15T08:59:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCeluAAD
Lat Location
(32.99280831971521000,-96.79156520567624000)
20-00604617
Service Request Number: 20-00604617 • Address: 3855 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00604617
Address
3855 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-07-11T23:59:00.000
Status
Closed
Created Date
2020-06-11T09:30:21.000
Update Date
2020-06-16T11:30:59.000
Closed Date
2020-06-11T09:30:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwWoTAAV
Lat Location
(32.99710553668961000,-96.84800069353989000)
20-00391880
Service Request Number: 20-00391880 • Address: 18208 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00391880
Address
18208 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-18T23:59:00.000
Status
Closed
Created Date
2020-04-16T14:51:25.000
Update Date
2020-04-16T14:53:47.000
Closed Date
2020-04-16T14:51:25.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TGNiRAAX
Lat Location
(32.99952361964299000,-96.79693611550950000)
20-00530123
Service Request Number: 20-00530123 • Address: 16606 VICARAGE CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00530123
Address
16606 VICARAGE CT, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-21T11:53:10.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-05-21T11:53:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDbifAAD
Lat Location
(32.97705940312478000,-96.79149393581815000)
20-00448362
Service Request Number: 20-00448362 • Address: 17908 HILLCREST RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00448362
Address
17908 HILLCREST RD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-04-30T15:12:15.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-04-30T15:12:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VANE7AAP
Lat Location
(32.99434747747301000,-96.78447881032410000)
20-00423350
Service Request Number: 20-00423350 • Address: 17829 BRENT DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00423350
Address
17829 BRENT DR, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-24T10:51:12.000
Update Date
2020-04-29T15:44:39.000
Closed Date
2020-04-24T10:51:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UCrmNAAT
Lat Location
(32.99440493170003000,-96.86210577762057000)
20-00508404
Service Request Number: 20-00508404 • Address: 15726 EL ESTADO DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00508404
Address
15726 EL ESTADO DR, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-15T16:19:29.000
Update Date
2020-05-15T16:44:17.000
Closed Date
2020-05-15T16:19:29.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCmLIAA1
Lat Location
(32.96271332732193000,-96.77185156643405000)
20-00171862
Service Request Number: 20-00171862 • Address: 2720 RAPHAEL LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00171862
Address
2720 RAPHAEL LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-27T00:59:00.000
Status
Closed
Created Date
2020-02-19T12:59:46.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-02-19T12:59:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Rl0sDAAR
Lat Location
(33.00513336630411500,-96.86231605230915000)
20-00508565
Service Request Number: 20-00508565 • Address: 6825 CRESTLAND AVE, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00508565
Address
6825 CRESTLAND AVE, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-05-15T16:40:27.000
Update Date
2020-05-15T16:41:03.000
Closed Date
2020-05-15T16:40:27.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCmcEAAT
Lat Location
(32.99001514029474000,-96.78629701310328000)
20-00505371
Service Request Number: 20-00505371 • Address: 6934 SPANKY BRANCH CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00505371
Address
6934 SPANKY BRANCH CT, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-15T10:36:18.000
Update Date
2020-05-15T16:49:49.000
Closed Date
2020-05-15T10:36:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCgQtAAL
Lat Location
(32.98243775372819000,-96.78995949576749000)
20-00371667
Service Request Number: 20-00371667 • Address: 7035 JUDI ST, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00371667
Address
7035 JUDI ST, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-04-11T17:11:28.000
Update Date
2020-04-16T16:01:25.000
Closed Date
2020-04-11T17:11:28.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFnmXAAT
Lat Location
(32.99306743624056000,-96.78331645992165000)
19-01341904
Service Request Number: 19-01341904 • Address: 4415 QUAIL HOLLOW RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
19-01341904
Address
4415 QUAIL HOLLOW RD, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-11-20T00:59:00.000
Status
Closed
Created Date
2019-11-18T13:38:05.000
Update Date
2020-07-12T01:07:45.000
Closed Date
2019-11-18T13:38:05.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000OcNuaAAF
Lat Location
(32.99977584072962000,-96.83418026638520000)
20-00294253
Service Request Number: 20-00294253 • Address: 6035 DEREK TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00294253
Address
6035 DEREK TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-23T10:57:45.000
Update Date
2020-03-24T14:24:15.000
Closed Date
2020-03-23T10:57:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDUo8AAH
Lat Location
(33.00823104884871000,-96.80268887737479000)
20-00534441
Service Request Number: 20-00534441 • Address: 19535 ROWDEN TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00534441
Address
19535 ROWDEN TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-18T15:30:03.000
Update Date
2020-05-22T11:03:30.000
Closed Date
2020-05-18T15:30:03.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDlreAAD
Lat Location
(33.01004717795987600,-96.80893603037714000)
20-00778723
Service Request Number: 20-00778723 • Address: 5540 N FORTY PL, DALLAS • City Council District: 12
Service Request Number
20-00778723
Address
5540 N FORTY PL, DALLAS
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2020-07-30T11:00:54.000
Status
Closed
Created Date
2020-07-29T11:00:54.000
Update Date
2020-07-29T11:01:11.000
Closed Date
2020-07-29T11:00:54.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeVlxAAF
Lat Location
(33.00078863381421000,-96.81170326031496000)
20-00392398
Service Request Number: 20-00392398 • Address: 5316 VENTANA TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00392398
Address
5316 VENTANA TRL, DALLAS, TX, 75252
City Council District
12
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-16T15:58:31.000
Update Date
2020-04-16T15:58:36.000
Closed Date
2020-04-16T15:58:31.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGOHmAAP
Lat Location
(33.01100222773528000,-96.80124980230532000)
20-00621099
Service Request Number: 20-00621099 • Address: 4912 HAVERWOOD LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00621099
Address
4912 HAVERWOOD LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-16T10:50:17.000
Update Date
2020-06-16T11:11:07.000
Closed Date
2020-06-16T10:50:17.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000VxBlFAAV
Lat Location
(33.00668419192538000,-96.82169382473090000)
20-00644645
Service Request Number: 20-00644645 • Address: 7500 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00644645
Address
7500 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-07-07T23:59:00.000
Status
In Progress (Duplicate)
Created Date
2020-06-22T19:02:57.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-06-22T19:02:57.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vy8h8AAB
Lat Location
(32.98788225082130000,-96.77792624276358000)
20-00363968
Service Request Number: 20-00363968 • Address: ACCENT DR & MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00363968
Address
ACCENT DR & MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-09T13:39:05.000
Update Date
2020-04-16T16:18:00.000
Closed Date
2020-04-09T13:39:05.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFaoGAAT
Lat Location
(32.98931563403926500,-96.84327638836021000)
20-00300928
Service Request Number: 20-00300928 • Address: 8000 FRANKFORD RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00300928
Address
8000 FRANKFORD RD, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-24T14:00:24.000
Update Date
2020-03-24T15:24:16.000
Closed Date
2020-03-24T14:00:24.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TDgjcAAD
Lat Location
(32.99749752411443600,-96.76650589954534000)
20-00914977
Service Request Number: 20-00914977 • Address: 6511 BARFIELD DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00914977
Address
6511 BARFIELD DR, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-10T23:59:00.000
Status
Closed
Created Date
2020-09-09T23:01:30.000
Update Date
2020-09-10T05:09:20.000
Closed Date
2020-09-09T23:01:30.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YoAgjAAF
Lat Location
(33.00494136376005400,-96.79151824870888000)
20-00738806
Service Request Number: 20-00738806 • Address: 4272 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00738806
Address
4272 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-07-16T21:54:50.000
Update Date
2020-07-29T12:13:30.000
Closed Date
2020-07-16T21:54:50.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XbbT5AAJ
Lat Location
(33.00403314464306000,-96.83796424113488000)
20-00705462
Service Request Number: 20-00705462 • Address: 15744 REGAL HILL CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00705462
Address
15744 REGAL HILL CIR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-08-19T23:59:00.000
Status
Closed
Created Date
2020-07-08T14:34:47.000
Update Date
2020-07-29T11:58:56.000
Closed Date
2020-07-08T14:34:47.000
Outcome
Violation Complied
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Wxd1OAAR
Lat Location
(32.96289162391259000,-96.78364511771545000)
20-00290266
Service Request Number: 20-00290266 • Address: 4223 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00290266
Address
4223 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-21T11:49:15.000
Update Date
2020-03-24T14:46:33.000
Closed Date
2020-03-21T11:49:15.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TDNNFAA5
Lat Location
(33.00402688826975000,-96.83914215995925000)
20-00299066
Service Request Number: 20-00299066 • Address: 6809 SAINT ANNE ST, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00299066
Address
6809 SAINT ANNE ST, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water Payments & Billing Inquiry - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-03-24T10:07:06.000
Update Date
2020-03-24T14:51:08.000
Closed Date
2020-03-24T10:07:06.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDdbfAAD
Lat Location
(32.97705571289706000,-96.79036946872067000)
20-00541461
Service Request Number: 20-00541461 • Address: 17278 HILLCREST RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00541461
Address
17278 HILLCREST RD, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-06-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-25T12:45:14.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-05-25T12:45:14.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDzmtAAD
Lat Location
(32.98592512932969400,-96.78395282967783000)
20-00387168
Service Request Number: 20-00387168 • Address: 7305 BRIARNOLL DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00387168
Address
7305 BRIARNOLL DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-15T15:08:30.000
Update Date
2020-04-16T17:09:00.000
Closed Date
2020-04-15T15:08:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGEOxAAP
Lat Location
(32.99438648640582000,-96.77860697804422000)
20-00620619
Service Request Number: 20-00620619 • Address: 17434 MARIANNE CIR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00620619
Address
17434 MARIANNE CIR, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-16T09:50:09.000
Update Date
2020-06-16T11:28:41.000
Closed Date
2020-06-16T09:50:09.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VxAeSAAV
Lat Location
(32.98845657482449000,-96.79793134337581000)
20-00383435
Service Request Number: 20-00383435 • Address: 7410 HIDDENCREEK DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00383435
Address
7410 HIDDENCREEK DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T19:33:28.000
Update Date
2020-04-16T17:11:45.000
Closed Date
2020-04-14T19:33:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG8N3AAL
Lat Location
(32.99217437601869600,-96.77646964455057000)
20-00388243
Service Request Number: 20-00388243 • Address: 6502 BARNSBURY CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00388243
Address
6502 BARNSBURY CT, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-15T17:28:17.000
Update Date
2020-04-16T17:14:49.000
Closed Date
2020-04-15T17:28:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGGkVAAX
Lat Location
(32.97967415893710000,-96.79496477796707000)
20-00901830
Service Request Number: 20-00901830 • Address: 17962 BRENT DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00901830
Address
17962 BRENT DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-09-04T17:26:17.000
Update Date
2020-09-10T06:23:08.000
Closed Date
2020-09-04T17:26:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YwqpZAAR
Lat Location
(32.99658316594679500,-96.86198149551666000)
20-00904260
Service Request Number: 20-00904260 • Address: 3456 MISTY MEADOW DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00904260
Address
3456 MISTY MEADOW DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-09-06T15:45:21.000
Update Date
2020-09-10T06:26:27.000
Closed Date
2020-09-06T15:45:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnUzgAAF
Lat Location
(32.99390242628286500,-96.85953789610619000)
20-00392751
Service Request Number: 20-00392751 • Address: 6210 TELLURIDE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00392751
Address
6210 TELLURIDE LN, DALLAS, TX, 75252
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-30T23:59:00.000
Status
New
Created Date
2020-04-16T16:40:41.000
Update Date
2020-04-16T16:40:53.000
Closed Date
2020-04-16T16:40:41.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGP0vAAH
Lat Location
(32.99240167665864500,-96.79922740317650000)
20-00619160
Service Request Number: 20-00619160 • Address: 16755 CLEARY CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00619160
Address
16755 CLEARY CIR, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T17:15:42.000
Update Date
2020-06-16T11:13:02.000
Closed Date
2020-06-15T17:15:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Vx5nTAAR
Lat Location
(32.98571430491547000,-96.77154956429304000)
20-00385687
Service Request Number: 20-00385687 • Address: 18124 ARAMIS LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00385687
Address
18124 ARAMIS LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-15T12:19:24.000
Update Date
2020-04-16T17:10:38.000
Closed Date
2020-04-15T12:19:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGCjYAAX
Lat Location
(32.99695288245563000,-96.77696672823188000)
20-00392340
Service Request Number: 20-00392340 • Address: 4200 HORIZON NORTH PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00392340
Address
4200 HORIZON NORTH PKWY, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-19T23:59:00.000
Status
Closed
Created Date
2020-04-16T15:51:38.000
Update Date
2020-04-16T17:33:57.000
Closed Date
2020-04-16T15:51:38.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TGOQEAA5
Lat Location
(33.01460849813529000,-96.83969369275741000)
20-00302073
Service Request Number: 20-00302073 • Address: 6402 NORBURY DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00302073
Address
6402 NORBURY DR, DALLAS, TX, 75248
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-07T23:59:00.000
Status
New
Created Date
2020-03-24T16:10:47.000
Update Date
2020-03-24T16:10:59.000
Closed Date
2020-03-24T16:10:47.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDiWQAA1
Lat Location
(32.98446201994741500,-96.79047734723862000)
20-00299935
Service Request Number: 20-00299935 • Address: 3653 BRIARGROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00299935
Address
3653 BRIARGROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-27T11:47:19.000
Status
Closed
Created Date
2020-03-24T11:47:10.000
Update Date
2020-03-24T15:55:26.000
Closed Date
2020-03-24T11:47:10.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TDf1FAAT
Lat Location
(32.99328851994710000,-96.85285241592923000)
19-01263673
Service Request Number: 19-01263673 • Address: 3123 HARBINGER LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
19-01263673
Address
3123 HARBINGER LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-10-29T23:59:00.000
Status
Closed
Created Date
2019-10-28T08:16:30.000
Update Date
2020-07-12T01:07:25.000
Closed Date
2019-10-28T08:16:30.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000NtJtEAAV
Lat Location
(32.99421515091852000,-96.86603170670260000)
20-00377331
Service Request Number: 20-00377331 • Address: 7603 DORNOCH LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00377331
Address
7603 DORNOCH LN, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-04-13T15:59:20.000
Update Date
2020-04-16T17:55:11.000
Closed Date
2020-04-13T15:59:20.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFxaMAAT
Lat Location
(32.97554502380720000,-96.77704307851477000)
20-00302511
Service Request Number: 20-00302511 • Address: 6315 OAKLEAF RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00302511
Address
6315 OAKLEAF RD, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-24T16:50:26.000
Update Date
2020-03-24T17:26:21.000
Closed Date
2020-03-24T16:50:26.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDjC7AAL
Lat Location
(32.96491624773962000,-96.79646406092418000)
20-00488633
Service Request Number: 20-00488633 • Address: 2631 SEEDLING LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00488633
Address
2631 SEEDLING LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Visibility Obstruction - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T18:30:32.000
Update Date
2020-07-12T01:08:15.000
Closed Date
2020-05-11T18:30:32.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VC3HmAAL
Lat Location
(32.99142071637973600,-96.86788370858183000)
20-00392072
Service Request Number: 20-00392072 • Address: 16600 PARK HILL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00392072
Address
16600 PARK HILL DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-18T23:59:00.000
Status
Closed
Created Date
2020-04-16T15:15:12.000
Update Date
2020-04-16T18:50:15.000
Closed Date
2020-04-16T15:15:12.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGO19AAH
Lat Location
(32.97660844708248400,-96.78873490349532000)
20-00392913
Service Request Number: 20-00392913 • Address: HILLCREST RD & MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00392913
Address
HILLCREST RD & MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-18T23:59:00.000
Status
Closed
Created Date
2020-04-16T17:09:54.000
Update Date
2020-04-16T19:06:37.000
Closed Date
2020-04-16T17:09:54.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGPFbAAP
Lat Location
(32.98801475436228000,-96.78398644902097000)
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