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311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00289714
Service Request Number: 20-00289714 • Address: 6929 LEVELLAND RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00289714
Address
6929 LEVELLAND RD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-20T23:07:48.000
Update Date
2020-03-25T09:01:04.000
Closed Date
2020-03-20T23:07:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDMKUAA5
Lat Location
(32.99385725131262600,-96.79261956699354000)
20-00294813
Service Request Number: 20-00294813 • Address: 8266 PRIMROSE WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00294813
Address
8266 PRIMROSE WAY, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-23T12:03:18.000
Update Date
2020-03-25T09:09:52.000
Closed Date
2020-03-23T12:03:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDVnBAAX
Lat Location
(32.99269155639170000,-96.75989629634542000)
20-00778928
Service Request Number: 20-00778928 • Address: 5615 HARBOR TOWN DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00778928
Address
5615 HARBOR TOWN DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-22T09:56:09.000
Update Date
2020-07-29T11:36:37.000
Closed Date
2020-07-22T09:56:09.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeWwuAAF
Lat Location
(32.98794352997515000,-96.81755693730497000)
20-00288721
Service Request Number: 20-00288721 • Address: 6806 DUFFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00288721
Address
6806 DUFFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-20T16:09:33.000
Update Date
2020-03-25T09:12:31.000
Closed Date
2020-03-20T16:09:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDKkLAAX
Lat Location
(32.98503334090117500,-96.78903746616396000)
20-00293679
Service Request Number: 20-00293679 • Address: 2519 DAYBREAK DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00293679
Address
2519 DAYBREAK DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-23T09:44:25.000
Update Date
2020-03-25T08:54:27.000
Closed Date
2020-03-23T09:44:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDTlwAAH
Lat Location
(32.99152421464620500,-96.87008658573468000)
20-00292980
Service Request Number: 20-00292980 • Address: 16202 FALLKIRK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00292980
Address
16202 FALLKIRK DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-23T07:52:06.000
Update Date
2020-03-25T09:20:29.000
Closed Date
2020-03-23T07:52:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDSQTAA5
Lat Location
(32.97426047293738000,-96.76944442479945000)
20-00328983
Service Request Number: 20-00328983 • Address: 17360 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00328983
Address
17360 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-31T16:54:14.000
Update Date
2020-04-17T08:44:53.000
Closed Date
2020-03-31T16:54:14.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEWRvAAP
Lat Location
(32.98861107798776000,-96.80232773324819000)
20-00292430
Service Request Number: 20-00292430 • Address: 7704 LA VERDURA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00292430
Address
7704 LA VERDURA DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-22T17:08:37.000
Update Date
2020-03-25T09:21:27.000
Closed Date
2020-03-22T17:08:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDQjxAAH
Lat Location
(32.96691435124988000,-96.77583016089870000)
20-00290815
Service Request Number: 20-00290815 • Address: 6518 WICKERWOOD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00290815
Address
6518 WICKERWOOD DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-21T15:24:27.000
Update Date
2020-03-25T09:16:35.000
Closed Date
2020-03-21T15:24:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDO5vAAH
Lat Location
(32.97090574391465000,-96.79498323479038000)
20-00288391
Service Request Number: 20-00288391 • Address: 8234 PRIMROSE WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00288391
Address
8234 PRIMROSE WAY, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-20T15:29:10.000
Update Date
2020-03-25T09:08:18.000
Closed Date
2020-03-20T15:29:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDKCPAA5
Lat Location
(32.99269087885097000,-96.76047496729628000)
20-00290519
Service Request Number: 20-00290519 • Address: 7323 BRIARNOLL DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00290519
Address
7323 BRIARNOLL DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-21T13:33:31.000
Update Date
2020-03-25T09:05:30.000
Closed Date
2020-03-21T13:33:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDNiiAAH
Lat Location
(32.99502488347672400,-96.77856397344310000)
19-01434828
Service Request Number: 19-01434828 • Address: 5203 SCARBOROUGH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
19-01434828
Address
5203 SCARBOROUGH LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-21T00:59:00.000
Status
Closed
Created Date
2019-12-14T16:46:28.000
Update Date
2020-07-12T01:08:11.000
Closed Date
2019-12-14T16:46:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000PxRKFAA3
Lat Location
(33.00156214036657000,-96.82032723846586000)
20-00303924
Service Request Number: 20-00303924 • Address: 5111 AMBERGATE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00303924
Address
5111 AMBERGATE LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-25T10:07:41.000
Update Date
2020-03-25T10:12:02.000
Closed Date
2020-03-25T10:07:41.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TDmYxAAL
Lat Location
(32.99980051305646400,-96.82117272608906000)
20-00303712
Service Request Number: 20-00303712 • Address: 5124 AMBERGATE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00303712
Address
5124 AMBERGATE LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-25T09:43:13.000
Update Date
2020-03-25T10:02:20.000
Closed Date
2020-03-25T09:43:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TDmByAAL
Lat Location
(32.99969181739944000,-96.82097797037075000)
20-00302807
Service Request Number: 20-00302807 • Address: 7628 MULLRANY DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00302807
Address
7628 MULLRANY DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-24T20:07:57.000
Update Date
2020-03-25T10:26:22.000
Closed Date
2020-03-24T20:07:57.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDjmjAAD
Lat Location
(32.98455145254608600,-96.77725605544030000)
20-00421872
Service Request Number: 20-00421872 • Address: 2432 HARBINGER LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00421872
Address
2432 HARBINGER LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-17T11:17:11.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-04-17T11:17:11.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCobOAAT
Lat Location
(32.99216294545243500,-96.87115061989698000)
20-00068694
Service Request Number: 20-00068694 • Address: 6100 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00068694
Address
6100 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-02-04T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-18T12:22:35.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-01-18T12:22:35.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R3DJzAAN
Lat Location
(32.98668727736261000,-96.80340996521379000)
20-00445140
Service Request Number: 20-00445140 • Address: 15700 HILLCREST RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00445140
Address
15700 HILLCREST RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-29T13:56:40.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-04-29T13:56:40.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDX9WAAX
Lat Location
(32.96218841066943400,-96.78625950283175000)
20-00914954
Service Request Number: 20-00914954 • Address: BRIARGROVE LN & MARSH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00914954
Address
BRIARGROVE LN & MARSH LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-09-09T22:00:54.000
Update Date
2020-09-10T08:20:22.000
Closed Date
2020-09-09T22:00:54.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YoAVqAAN
Lat Location
(32.99313577022011000,-96.85524554599094000)
20-00914102
Service Request Number: 20-00914102 • Address: FRANKFORD RD & STONEHOLLOW WAY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00914102
Address
FRANKFORD RD & STONEHOLLOW WAY, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-09-09T15:55:52.000
Update Date
2020-09-10T08:22:20.000
Closed Date
2020-09-09T15:55:52.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Yo7Y3AAJ
Lat Location
(32.99908616052268000,-96.81804578401577000)
20-00510172
Service Request Number: 20-00510172 • Address: MARSH LN & TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00510172
Address
MARSH LN & TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-17T23:59:00.000
Status
Closed
Created Date
2020-05-16T15:07:29.000
Update Date
2020-05-16T16:15:20.000
Closed Date
2020-05-16T15:07:29.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCpyEAAT
Lat Location
(33.00301218230254000,-96.85731279427037000)
20-00303792
Service Request Number: 20-00303792 • Address: 5115 AMBERGATE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00303792
Address
5115 AMBERGATE LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-25T09:52:04.000
Update Date
2020-03-25T09:58:10.000
Closed Date
2020-03-25T09:52:04.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TDmL0AAL
Lat Location
(32.99980086960145000,-96.82111736646405000)
20-00302804
Service Request Number: 20-00302804 • Address: 7627 MULLRANY DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00302804
Address
7627 MULLRANY DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-24T20:06:13.000
Update Date
2020-03-25T10:18:19.000
Closed Date
2020-03-24T20:06:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDjmUAAT
Lat Location
(32.98463656836441000,-96.77735245020615000)
20-00510228
Service Request Number: 20-00510228 • Address: 3565 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00510228
Address
3565 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-17T23:59:00.000
Status
Closed
Created Date
2020-05-16T15:32:59.000
Update Date
2020-05-16T16:00:02.000
Closed Date
2020-05-16T15:32:59.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCq3sAAD
Lat Location
(33.00307349205504000,-96.85928070151178000)
20-00510283
Service Request Number: 20-00510283 • Address: 6024 KELLER SPRINGS RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00510283
Address
6024 KELLER SPRINGS RD, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-16T12:28:02.000
Update Date
2020-05-16T16:04:10.000
Closed Date
2020-05-16T12:28:02.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCq8iAAD
Lat Location
(32.97336906605022000,-96.80290698628495000)
20-00914766
Service Request Number: 20-00914766 • Address: DALLAS PKWY & TRINITY MILLS RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00914766
Address
DALLAS PKWY & TRINITY MILLS RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-09-09T18:30:24.000
Update Date
2020-09-10T08:26:00.000
Closed Date
2020-09-09T18:30:24.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Yo9cpAAB
Lat Location
(32.99028007573928000,-96.82954485495056000)
20-00914035
Service Request Number: 20-00914035 • Address: DALLAS PKWY & FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00914035
Address
DALLAS PKWY & FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-09-09T15:43:42.000
Update Date
2020-09-10T08:21:51.000
Closed Date
2020-09-09T15:43:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Yo76FAAR
Lat Location
(32.99764173583975000,-96.82953833922755000)
20-00915139
Service Request Number: 20-00915139 • Address: STARBUCK DR & STANWORTH DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00915139
Address
STARBUCK DR & STANWORTH DR, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-09-10T07:37:32.000
Update Date
2020-09-10T08:01:03.000
Closed Date
2020-09-10T07:37:32.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000YoCVTAA3
Lat Location
(32.98899785584882000,-96.78691444870978000)
20-00405847
Service Request Number: 20-00405847 • Address: 6906 MIDDLE COVE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00405847
Address
6906 MIDDLE COVE DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-20T16:26:42.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-04-20T16:26:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UUQRFAA5
Lat Location
(32.97042082152954400,-96.78931103240522000)
20-00914090
Service Request Number: 20-00914090 • Address: FRANKFORD RD & GIBBONS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00914090
Address
FRANKFORD RD & GIBBONS DR, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-09-09T15:53:22.000
Update Date
2020-09-10T07:36:08.000
Closed Date
2020-09-09T15:53:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Yo7UQAAZ
Lat Location
(32.99760304166882500,-96.83191523155047000)
20-00595440
Service Request Number: 20-00595440 • Address: 5603 WILLOW WOOD LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00595440
Address
5603 WILLOW WOOD LN, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Road Hump/Speed Bump Request - TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-29T23:59:00.000
Status
Closed
Created Date
2020-06-09T09:20:19.000
Update Date
2020-06-16T13:12:38.000
Closed Date
2020-06-09T09:20:19.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vw8ocAAB
Lat Location
(33.01127999988311000,-96.81288539057917000)
20-00510299
Service Request Number: 20-00510299 • Address: 7405 CLEARHAVEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00510299
Address
7405 CLEARHAVEN DR, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-17T23:59:00.000
Status
Closed
Created Date
2020-05-16T16:11:54.000
Update Date
2020-05-16T16:59:47.000
Closed Date
2020-05-16T16:11:54.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCq9qAAD
Lat Location
(32.96709311106940000,-96.78031642816235000)
20-00510412
Service Request Number: 20-00510412 • Address: 15904 WINDY MEADOW DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00510412
Address
15904 WINDY MEADOW DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-16T17:06:10.000
Update Date
2020-05-16T17:28:41.000
Closed Date
2020-05-16T17:06:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCqO2AAL
Lat Location
(32.96881180212725000,-96.78635114680075000)
20-00617403
Service Request Number: 20-00617403 • Address: 18008 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00617403
Address
18008 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-29T23:59:00.000
Status
Closed
Created Date
2020-06-15T13:17:45.000
Update Date
2020-07-29T12:56:13.000
Closed Date
2020-06-15T13:17:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vx1vPAAR
Lat Location
(32.99741465147583000,-96.79797321501155000)
20-00251366
Service Request Number: 20-00251366 • Address: 3108 RENAISSANCE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00251366
Address
3108 RENAISSANCE DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-11T11:23:57.000
Update Date
2020-03-25T12:06:15.000
Closed Date
2020-03-11T11:23:57.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4jKdAAJ
Lat Location
(32.99463921134568000,-96.86369231620790000)
20-00304985
Service Request Number: 20-00304985 • Address: 5719 MOSS CREEK TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00304985
Address
5719 MOSS CREEK TRL, DALLAS, TX, 75252
City Council District
12
Department
Office of City Auditor
Service Request Type
Waste/Fraud/Abuse - AUD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-23T11:30:29.000
Update Date
2020-03-25T12:20:00.000
Closed Date
2020-03-23T11:30:29.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDoIrAAL
Lat Location
(33.00902541250494000,-96.81158516274499000)
20-00778591
Service Request Number: 20-00778591 • Address: FRANKFORD RD & PRES GEORGE BUSH TPKE SB, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00778591
Address
FRANKFORD RD & PRES GEORGE BUSH TPKE SB, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-04T23:59:00.000
Status
Closed
Created Date
2020-07-29T10:44:14.000
Update Date
2020-07-29T12:32:28.000
Closed Date
2020-07-29T10:44:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeVfGAAV
Lat Location
(32.99695361880647000,-96.85961812290307000)
20-00304537
Service Request Number: 20-00304537 • Address: MARSH LN & PRES GEORGE BUSH TPKE SB, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00304537
Address
MARSH LN & PRES GEORGE BUSH TPKE SB, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-03-25T11:21:24.000
Update Date
2020-03-25T12:01:57.000
Closed Date
2020-03-25T11:21:24.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TDnYZAA1
Lat Location
(33.00136355982574000,-96.85664786265399000)
20-00716472
Service Request Number: 20-00716472 • Address: 18892 MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00716472
Address
18892 MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-11T11:17:29.000
Update Date
2020-07-29T12:49:11.000
Closed Date
2020-07-11T11:17:29.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000WyJbuAAF
Lat Location
(33.00915034129871400,-96.84351223608870000)
20-00622352
Service Request Number: 20-00622352 • Address: 4100 BRIARGROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00622352
Address
4100 BRIARGROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-16T13:30:46.000
Update Date
2020-06-16T14:13:57.000
Closed Date
2020-06-16T13:30:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VxEbOAAV
Lat Location
(32.99265603976344600,-96.84372070756741000)
20-00676422
Service Request Number: 20-00676422 • Address: 7109 MANOR OAKS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00676422
Address
7109 MANOR OAKS DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-07-09T23:59:00.000
Status
Closed
Created Date
2020-06-30T17:16:04.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-06-30T17:16:04.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WwCEIAA3
Lat Location
(32.97756482747136000,-96.78476905804811000)
20-00303838
Service Request Number: 20-00303838 • Address: HORIZON NORTH PKWY & MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00303838
Address
HORIZON NORTH PKWY & MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-25T09:56:44.000
Update Date
2020-03-25T11:56:30.000
Closed Date
2020-03-25T09:56:44.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TDmPvAAL
Lat Location
(33.01496964195471000,-96.84364798038254000)
20-00057573
Service Request Number: 20-00057573 • Address: 7606 KEVIN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00057573
Address
7606 KEVIN DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-01-25T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-16T12:52:17.000
Update Date
2020-07-12T01:08:47.000
Closed Date
2020-01-16T12:52:17.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R2o7pAAB
Lat Location
(32.98262859045255600,-96.77752865011277000)
20-00251614
Service Request Number: 20-00251614 • Address: 17911 MARY MARGARET ST, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00251614
Address
17911 MARY MARGARET ST, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-11T11:50:11.000
Update Date
2020-03-25T12:34:45.000
Closed Date
2020-03-11T11:50:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4jfXAAR
Lat Location
(32.99511373233432500,-96.86298323756478000)
20-00304733
Service Request Number: 20-00304733 • Address: 4808 TROON CIR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00304733
Address
4808 TROON CIR, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-03-25T11:45:38.000
Update Date
2020-03-25T12:34:18.000
Closed Date
2020-03-25T11:45:38.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDnp2AAD
Lat Location
(32.99193393569761000,-96.82512754989885000)
20-00296481
Service Request Number: 20-00296481 • Address: 7740 LA RISA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00296481
Address
7740 LA RISA DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-23T15:30:02.000
Update Date
2020-04-17T10:56:10.000
Closed Date
2020-03-23T15:30:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDYgXAAX
Lat Location
(32.96253578647869600,-96.77470006581088000)
20-00915249
Service Request Number: 20-00915249 • Address: 17904 CASTLE BEND DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00915249
Address
17904 CASTLE BEND DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-09-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-01T15:33:16.000
Update Date
2020-09-10T08:15:03.000
Closed Date
2020-09-01T15:33:16.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YoDLdAAN
Lat Location
(32.99462764598598000,-96.83053308172437000)
20-00304901
Service Request Number: 20-00304901 • Address: 4750 HAVERWOOD LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00304901
Address
4750 HAVERWOOD LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-25T12:08:56.000
Update Date
2020-03-25T13:19:34.000
Closed Date
2020-03-25T12:08:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDo80AAD
Lat Location
(33.00721801148317000,-96.82697806050122000)
20-00527786
Service Request Number: 20-00527786 • Address: 18922 TUPELO LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00527786
Address
18922 TUPELO LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-07-22T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-05-20T18:27:04.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-05-20T18:27:04.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDVxuAAH
Lat Location
(33.00977636047913000,-96.86148190572906000)
20-00304526
Service Request Number: 20-00304526 • Address: 7427 ARBOR OAKS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00304526
Address
7427 ARBOR OAKS DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-25T11:20:16.000
Update Date
2020-03-25T13:01:05.000
Closed Date
2020-03-25T11:20:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDnXRAA1
Lat Location
(32.97577683186016000,-96.77946767511780000)
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