Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
20-00914764
Service Request Number: 20-00914764 • Address: ADDISON RD & TRINITY MILLS RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00914764
Address
ADDISON RD & TRINITY MILLS RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-09-09T18:29:12.000
Update Date
2020-09-10T08:24:01.000
Closed Date
2020-09-09T18:29:12.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Yo9bgAAB
Lat Location
(32.99010270638087000,-96.83087327487320000)
20-00287247
Service Request Number: 20-00287247 • Address: 2807 FREEDOM CIR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00287247
Address
2807 FREEDOM CIR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-20T12:47:01.000
Update Date
2020-03-25T13:36:20.000
Closed Date
2020-03-20T12:47:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDIDeAAP
Lat Location
(33.00235999207486000,-96.86179737125174000)
20-00313720
Service Request Number: 20-00313720 • Address: 7608 DUNOON AVE, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00313720
Address
7608 DUNOON AVE, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-27T11:33:19.000
Update Date
2020-04-17T11:22:39.000
Closed Date
2020-03-27T11:33:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TE56gAAD
Lat Location
(32.97924463997747000,-96.77737080229926000)
20-00304874
Service Request Number: 20-00304874 • Address: MCCALLUM BLVD & MEANDERING WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00304874
Address
MCCALLUM BLVD & MEANDERING WAY, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-25T12:05:56.000
Update Date
2020-03-25T12:45:56.000
Closed Date
2020-03-25T12:05:56.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TDo6gAAD
Lat Location
(32.98804445715074000,-96.77867604428519000)
20-00347040
Service Request Number: 20-00347040 • Address: 3612 SABLE RIDGE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00347040
Address
3612 SABLE RIDGE DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-13T23:59:00.000
Status
Closed
Created Date
2020-04-06T10:14:00.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-04-06T10:14:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TF6ERAA1
Lat Location
(32.99010586475695600,-96.85354251206762000)
20-00289860
Service Request Number: 20-00289860 • Address: 4408 SHADOW GLEN DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00289860
Address
4408 SHADOW GLEN DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-21T08:43:30.000
Update Date
2020-05-16T19:46:30.000
Closed Date
2020-03-21T08:43:30.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDMnHAAX
Lat Location
(32.99318504533048000,-96.83371834563268000)
20-00610868
Service Request Number: 20-00610868 • Address: 3485 MISTY MEADOW DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00610868
Address
3485 MISTY MEADOW DR, DALLAS, TX, 75287
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-06-12T14:15:57.000
Update Date
2020-07-29T13:02:54.000
Closed Date
2020-06-12T14:15:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Email
Unique Key
500t000000VwmkXAAR
Lat Location
(32.99400922396609600,-96.85866091193768000)
20-00453329
Service Request Number: 20-00453329 • Address: MEADOWCREEK DR & LA MANGA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00453329
Address
MEADOWCREEK DR & LA MANGA DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-01T15:46:01.000
Update Date
2020-06-16T13:45:04.000
Closed Date
2020-05-01T15:46:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAWMoAAP
Lat Location
(32.97141945633082000,-96.78880637416763000)
20-00692758
Service Request Number: 20-00692758 • Address: 4052 WINDHAVEN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00692758
Address
4052 WINDHAVEN LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-09-08T23:59:00.000
Status
Closed
Created Date
2020-07-06T10:12:11.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-07-06T10:12:11.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Wwz3gAAB
Lat Location
(33.00768493330609500,-96.84199464652784000)
20-00510672
Service Request Number: 20-00510672 • Address: STEDMAN DR & MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00510672
Address
STEDMAN DR & MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-16T20:59:22.000
Update Date
2020-05-16T21:01:31.000
Closed Date
2020-05-16T20:59:22.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCqmEAAT
Lat Location
(32.98523825021496000,-96.79651712651521000)
20-00302744
Service Request Number: 20-00302744 • Address: 4311 BRETTON BAY LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00302744
Address
4311 BRETTON BAY LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-24T19:35:50.000
Update Date
2020-03-25T14:39:28.000
Closed Date
2020-03-24T19:35:50.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDjgMAAT
Lat Location
(32.99129185344218000,-96.83531347059986000)
20-00510610
Service Request Number: 20-00510610 • Address: 18182 PEPPY PL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00510610
Address
18182 PEPPY PL, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-16T19:33:04.000
Update Date
2020-05-16T21:31:53.000
Closed Date
2020-05-16T19:33:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCq51AAD
Lat Location
(32.99988844528654000,-96.78730705399101000)
20-00849403
Service Request Number: 20-00849403 • Address: 18918 MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00849403
Address
18918 MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-18T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-08-19T16:48:40.000
Update Date
2020-09-10T08:50:30.000
Closed Date
2020-08-19T16:48:40.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YhScYAAV
Lat Location
(33.00949312906674000,-96.84351227394033000)
20-00275327
Service Request Number: 20-00275327 • Address: 16315 DALMALLEY LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00275327
Address
16315 DALMALLEY LN, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:39:07.000
Update Date
2020-03-25T14:02:49.000
Closed Date
2020-03-17T16:39:07.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5TJsAAN
Lat Location
(32.97656397969781500,-96.77755113940562000)
20-00305034
Service Request Number: 20-00305034 • Address: MCCALLUM BLVD & MEANDERING WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00305034
Address
MCCALLUM BLVD & MEANDERING WAY, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - Knockdown Follow-up - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-25T12:28:42.000
Update Date
2020-03-25T13:55:42.000
Closed Date
2020-03-25T12:28:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
System
Unique Key
500t000000TDoOkAAL
Lat Location
(32.98804445715074000,-96.77867604428519000)
20-00305735
Service Request Number: 20-00305735 • Address: 18949 MARSH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00305735
Address
18949 MARSH LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-03-25T14:06:54.000
Update Date
2020-03-25T14:07:10.000
Closed Date
2020-03-25T14:06:54.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDphJAAT
Lat Location
(33.00969425107524000,-96.85743013473115000)
20-00304723
Service Request Number: 20-00304723 • Address: DALLAS PKWY & FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00304723
Address
DALLAS PKWY & FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-03-25T11:44:23.000
Update Date
2020-03-25T14:07:33.000
Closed Date
2020-03-25T11:44:23.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TDnqiAAD
Lat Location
(32.99764173583975000,-96.82953833922755000)
20-00109667
Service Request Number: 20-00109667 • Address: 17411 ENERGY LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00109667
Address
17411 ENERGY LN, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-01T15:12:32.000
Update Date
2020-03-25T14:03:56.000
Closed Date
2020-02-01T15:12:32.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R4jonAAB
Lat Location
(32.98819612950517000,-96.77771256223126000)
20-00285126
Service Request Number: 20-00285126 • Address: 5819 FLINTSHIRE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00285126
Address
5819 FLINTSHIRE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-19T19:04:46.000
Update Date
2020-03-25T13:48:33.000
Closed Date
2020-03-19T19:04:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDDW8AAP
Lat Location
(33.00328248571993000,-96.80783467548152000)
20-00290921
Service Request Number: 20-00290921 • Address: 5024 SEA PINES DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00290921
Address
5024 SEA PINES DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-21T16:07:09.000
Update Date
2020-03-25T13:50:15.000
Closed Date
2020-03-21T16:07:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDOBqAAP
Lat Location
(32.99468999402185000,-96.82213120260334000)
20-00304625
Service Request Number: 20-00304625 • Address: MARSH LN & PRES GEORGE BUSH TPKE SB, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00304625
Address
MARSH LN & PRES GEORGE BUSH TPKE SB, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Head Turn (Conflicting) - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-25T11:31:06.000
Update Date
2020-03-25T13:55:06.000
Closed Date
2020-03-25T11:31:06.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TDnhHAAT
Lat Location
(33.00136355982574000,-96.85664786265399000)
20-00302595
Service Request Number: 20-00302595 • Address: 7502 TRENT PL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00302595
Address
7502 TRENT PL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-24T17:56:20.000
Update Date
2020-03-25T13:56:07.000
Closed Date
2020-03-24T17:56:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDjL4AAL
Lat Location
(32.99473405357729000,-96.77345148356530000)
20-00604588
Service Request Number: 20-00604588 • Address: 18333 ROEHAMPTON DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00604588
Address
18333 ROEHAMPTON DR, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-11T09:26:43.000
Update Date
2020-06-16T14:20:00.000
Closed Date
2020-06-11T09:26:43.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwWkCAAV
Lat Location
(33.00036613009875500,-96.80147390834952000)
20-00299414
Service Request Number: 20-00299414 • Address: 6051 WEYMOUTH DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00299414
Address
6051 WEYMOUTH DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-02T23:59:00.000
Status
Closed
Created Date
2020-03-24T10:47:49.000
Update Date
2020-03-25T14:20:35.000
Closed Date
2020-03-24T10:47:49.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDeBTAA1
Lat Location
(33.00185836547094000,-96.80109112484821000)
20-00300995
Service Request Number: 20-00300995 • Address: 4119 SHADOW GABLES DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00300995
Address
4119 SHADOW GABLES DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-24T14:08:06.000
Update Date
2020-03-25T13:52:21.000
Closed Date
2020-03-24T14:08:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDgpaAAD
Lat Location
(32.99598277580033600,-96.83978942775890000)
20-00847491
Service Request Number: 20-00847491 • Address: 18918 MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00847491
Address
18918 MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-18T23:59:00.000
Status
Closed
Created Date
2020-08-19T11:59:19.000
Update Date
2020-09-10T08:50:30.000
Closed Date
2020-08-19T11:59:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YhMK8AAN
Lat Location
(33.00949312906674000,-96.84351227394033000)
20-00510706
Service Request Number: 20-00510706 • Address: 15904 WINDY MEADOW DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00510706
Address
15904 WINDY MEADOW DR, DALLAS, TX, 75248
City Council District
12
Department
Environmental Quality
Service Request Type
Chemical Spill Urgent - OEQS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-16T17:06:10.000
Update Date
2020-05-16T21:53:49.000
Closed Date
2020-05-16T17:06:10.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCqqGAAT
Lat Location
(32.96881180212725000,-96.78635114680075000)
20-00302563
Service Request Number: 20-00302563 • Address: 5832 WILLOW WOOD LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00302563
Address
5832 WILLOW WOOD LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-24T17:43:45.000
Update Date
2020-03-25T13:58:41.000
Closed Date
2020-03-24T17:43:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDjHbAAL
Lat Location
(33.01107992653937000,-96.80789662956587000)
20-00510729
Service Request Number: 20-00510729 • Address: MCCALLUM BLVD & STEDMAN DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00510729
Address
MCCALLUM BLVD & STEDMAN DR, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-16T16:20:29.000
Update Date
2020-05-16T22:25:48.000
Closed Date
2020-05-16T16:20:29.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCqryAAD
Lat Location
(32.98523825021496000,-96.79651712651521000)
20-00588375
Service Request Number: 20-00588375 • Address: 5820 FALLSVIEW LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00588375
Address
5820 FALLSVIEW LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-06-06T15:07:04.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-06-06T15:07:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvrIiAAJ
Lat Location
(32.99302073999843000,-96.80830675079847000)
20-00578695
Service Request Number: 20-00578695 • Address: 7115 CROOKED OAK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00578695
Address
7115 CROOKED OAK DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-04T00:18:59.000
Update Date
2020-07-12T01:08:27.000
Closed Date
2020-06-04T00:18:59.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VvSYKAA3
Lat Location
(32.97865123234376500,-96.78285281373009000)
20-00289477
Service Request Number: 20-00289477 • Address: 5626 TWIN BROOKS DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00289477
Address
5626 TWIN BROOKS DR, DALLAS, TX, 75252
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-03-20T19:34:47.000
Update Date
2020-03-25T14:59:10.000
Closed Date
2020-03-20T19:34:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDLvpAAH
Lat Location
(32.99600626250481000,-96.80881287474807000)
20-00755395
Service Request Number: 20-00755395 • Address: 4133 WINDING WAY CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00755395
Address
4133 WINDING WAY CT, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-22T10:49:48.000
Update Date
2020-07-29T13:31:46.000
Closed Date
2020-07-22T10:49:48.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XcrMSAAZ
Lat Location
(33.00811957319999000,-96.83951362015371000)
19-01390018
Service Request Number: 19-01390018 • Address: 16343 LAUDER LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
19-01390018
Address
16343 LAUDER LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-11T00:59:00.000
Status
Closed
Created Date
2019-12-03T10:22:24.000
Update Date
2020-07-12T01:07:41.000
Closed Date
2019-12-03T10:22:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Oe3qSAAR
Lat Location
(32.97698473377772000,-96.77148927625336000)
20-00302779
Service Request Number: 20-00302779 • Address: 4511 CREEKMEADOW DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00302779
Address
4511 CREEKMEADOW DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-24T19:52:08.000
Update Date
2020-03-25T15:14:41.000
Closed Date
2020-03-24T19:52:08.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDjjfAAD
Lat Location
(32.99478525329651000,-96.83316315035243000)
20-00302789
Service Request Number: 20-00302789 • Address: 4423 CREEKMEADOW DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00302789
Address
4423 CREEKMEADOW DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-24T19:56:49.000
Update Date
2020-03-25T14:58:46.000
Closed Date
2020-03-24T19:56:49.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDjkxAAD
Lat Location
(32.99528971980545600,-96.83474754686672000)
20-00297800
Service Request Number: 20-00297800 • Address: 6815 BLUE MESA DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00297800
Address
6815 BLUE MESA DR, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-23T21:54:04.000
Update Date
2020-03-25T15:36:22.000
Closed Date
2020-03-23T21:54:04.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDarDAAT
Lat Location
(32.99109415822588400,-96.78234981914309000)
20-00604014
Service Request Number: 20-00604014 • Address: 6900 FLINTCOVE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00604014
Address
6900 FLINTCOVE DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-06-11T07:32:48.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-06-11T07:32:48.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwVJ3AAN
Lat Location
(32.97199240518758000,-96.78848412087720000)
20-00261127
Service Request Number: 20-00261127 • Address: 17430 ENERGY LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00261127
Address
17430 ENERGY LN, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-13T11:52:29.000
Update Date
2020-03-25T14:51:54.000
Closed Date
2020-03-13T11:52:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T534TAAR
Lat Location
(32.98849286507084600,-96.77766482397838000)
20-00914941
Service Request Number: 20-00914941 • Address: DALLAS PKWY & FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00914941
Address
DALLAS PKWY & FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-09-09T21:42:20.000
Update Date
2020-09-10T08:36:17.000
Closed Date
2020-09-09T21:42:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YoAUnAAN
Lat Location
(32.99764173583975000,-96.82953833922755000)
20-00394516
Service Request Number: 20-00394516 • Address: 4108 SHADOW GABLES DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00394516
Address
4108 SHADOW GABLES DR, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-20T10:17:07.000
Status
Closed
Created Date
2020-04-17T10:17:00.000
Update Date
2020-04-17T11:40:29.000
Closed Date
2020-04-17T10:17:00.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TGSJkAAP
Lat Location
(32.99587334940202000,-96.83990104374993000)
20-00302785
Service Request Number: 20-00302785 • Address: 4427 CREEKMEADOW DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00302785
Address
4427 CREEKMEADOW DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-24T19:54:50.000
Update Date
2020-03-25T15:05:21.000
Closed Date
2020-03-24T19:54:50.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDjkJAAT
Lat Location
(32.99528965413978000,-96.83468757671277000)
20-00339318
Service Request Number: 20-00339318 • Address: 7720 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00339318
Address
7720 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-13T23:59:00.000
Status
Closed
Created Date
2020-04-02T22:10:04.000
Update Date
2020-07-12T01:08:58.000
Closed Date
2020-04-02T22:10:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEqVgAAL
Lat Location
(32.98782607023594000,-96.77395593044356000)
20-00384678
Service Request Number: 20-00384678 • Address: 7309 HIDDENCREEK DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00384678
Address
7309 HIDDENCREEK DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-15T10:41:42.000
Update Date
2020-04-17T11:46:59.000
Closed Date
2020-04-15T10:41:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGBH9AAP
Lat Location
(32.99256056501514000,-96.77840173047302000)
20-00303051
Service Request Number: 20-00303051 • Address: 7927 SARAHVILLE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00303051
Address
7927 SARAHVILLE DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-25T07:42:43.000
Update Date
2020-03-25T15:09:31.000
Closed Date
2020-03-25T07:42:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDkvXAAT
Lat Location
(32.98408043908782600,-96.76733838717600000)
20-00393426
Service Request Number: 20-00393426 • Address: 3773 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00393426
Address
3773 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-17T00:18:31.000
Update Date
2020-04-17T11:57:32.000
Closed Date
2020-04-17T00:18:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGQH9AAP
Lat Location
(33.00501700404266400,-96.84988023491795000)
20-00393856
Service Request Number: 20-00393856 • Address: DALLAS PKWY & TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00393856
Address
DALLAS PKWY & TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-17T08:53:21.000
Update Date
2020-04-17T12:38:48.000
Closed Date
2020-04-17T08:53:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGRUWAA5
Lat Location
(33.00354884880080000,-96.82890072670960000)
20-00390907
Service Request Number: 20-00390907 • Address: 6004 THURSBY AVE, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00390907
Address
6004 THURSBY AVE, DALLAS, TX, 75252
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-30T23:59:00.000
Status
Closed
Created Date
2020-04-16T12:41:35.000
Update Date
2020-04-17T12:31:03.000
Closed Date
2020-04-16T12:41:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGLzfAAH
Lat Location
(32.99954829692052000,-96.80128295080077000)
20-00385990
Service Request Number: 20-00385990 • Address: 5727 DESERET TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00385990
Address
5727 DESERET TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-15T12:59:00.000
Update Date
2020-04-17T11:45:50.000
Closed Date
2020-04-15T12:59:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGDHfAAP
Lat Location
(33.00558731853140400,-96.81051752397800000)
19-01238242
Service Request Number: 19-01238242 • Address: 6928 VISTA WILLOW DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
19-01238242
Address
6928 VISTA WILLOW DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-12-24T00:59:00.000
Status
Closed
Created Date
2019-10-21T09:37:39.000
Update Date
2020-07-12T01:08:12.000
Closed Date
2019-10-21T09:37:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NZHB6AAP
Lat Location
(32.97382915993636500,-96.78775045811508000)
DFW Data AI • Dallas-Fort Worth public-data exploration interface