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311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00397287
Service Request Number: 20-00397287 • Address: 7313 HIDDENCREEK DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00397287
Address
7313 HIDDENCREEK DR, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-17T15:53:03.000
Update Date
2020-04-17T16:35:09.000
Closed Date
2020-04-17T15:53:03.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGWzZAAX
Lat Location
(32.99255924236721400,-96.77834597227823000)
20-00397257
Service Request Number: 20-00397257 • Address: BRIARNOLL DR & HIDDENCREEK DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00397257
Address
BRIARNOLL DR & HIDDENCREEK DR, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-17T15:48:54.000
Update Date
2020-04-17T16:14:01.000
Closed Date
2020-04-17T15:48:54.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGWwkAAH
Lat Location
(32.99249991978362000,-96.77854734460574000)
20-00377180
Service Request Number: 20-00377180 • Address: 4226 S CAPISTRANO DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00377180
Address
4226 S CAPISTRANO DR, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-16T15:41:57.000
Status
Closed
Created Date
2020-04-13T15:41:48.000
Update Date
2020-07-12T01:08:31.000
Closed Date
2020-04-13T15:41:48.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000TFxAAAA1
Lat Location
(33.00513269192311000,-96.83668507676622000)
20-00397161
Service Request Number: 20-00397161 • Address: 6445 SOUTHPOINT DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00397161
Address
6445 SOUTHPOINT DR, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-04-17T15:37:44.000
Update Date
2020-04-17T16:20:19.000
Closed Date
2020-04-17T15:37:44.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGWjnAAH
Lat Location
(32.97803116198637000,-96.79709737330167000)
19-01435483
Service Request Number: 19-01435483 • Address: 6108 CALM MEADOW RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
19-01435483
Address
6108 CALM MEADOW RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-02-15T00:59:00.000
Status
Closed
Created Date
2019-12-15T12:10:29.000
Update Date
2020-07-12T01:07:14.000
Closed Date
2019-12-15T12:10:29.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000PxSkiAAF
Lat Location
(32.96433536365684000,-96.80341134289027000)
20-00910986
Service Request Number: 20-00910986 • Address: 2601 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00910986
Address
2601 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-09-23T23:59:00.000
Status
New
Created Date
2020-09-09T09:01:57.000
Update Date
2020-09-10T10:16:54.000
Closed Date
2020-09-09T09:01:57.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YnxXoAAJ
Lat Location
(32.99712610176196000,-96.86853408634408000)
20-00769979
Service Request Number: 20-00769979 • Address: WINDY MEADOW DR & MIDDLE COVE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00769979
Address
WINDY MEADOW DR & MIDDLE COVE DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-10T23:59:00.000
Status
Closed
Created Date
2020-07-27T11:02:00.000
Update Date
2020-07-29T13:28:26.000
Closed Date
2020-07-27T11:02:00.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000XdvLjAAJ
Lat Location
(32.97006006108454600,-96.78541784531232000)
20-00292944
Service Request Number: 20-00292944 • Address: 6203 BERTHOUD PASS, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00292944
Address
6203 BERTHOUD PASS, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-23T07:38:46.000
Update Date
2020-03-26T13:08:45.000
Closed Date
2020-03-23T07:38:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDSMCAA5
Lat Location
(32.99168792644898000,-96.79933374946737000)
20-00313185
Service Request Number: 20-00313185 • Address: 2511 SEEDLING LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00313185
Address
2511 SEEDLING LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-03-27T10:28:06.000
Update Date
2020-07-12T01:09:09.000
Closed Date
2020-03-27T10:28:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TE4DbAAL
Lat Location
(32.99069216639778500,-96.87011041290269000)
20-00397244
Service Request Number: 20-00397244 • Address: 17813 CARROLLWOOD DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00397244
Address
17813 CARROLLWOOD DR, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-17T15:47:08.000
Update Date
2020-04-17T16:30:14.000
Closed Date
2020-04-17T15:47:08.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGWvmAAH
Lat Location
(32.99340065831687000,-96.77836192766718000)
20-00295802
Service Request Number: 20-00295802 • Address: 6210 BERTHOUD PASS, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00295802
Address
6210 BERTHOUD PASS, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-23T14:17:33.000
Update Date
2020-03-26T13:18:33.000
Closed Date
2020-03-23T14:17:33.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDXaYAAX
Lat Location
(32.99157711431444500,-96.79924451775035000)
20-00552786
Service Request Number: 20-00552786 • Address: 17795 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00552786
Address
17795 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-28T08:40:30.000
Update Date
2020-06-16T15:48:32.000
Closed Date
2020-05-28T08:40:30.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VEST7AAP
Lat Location
(32.99210481630485000,-96.82972632028405000)
20-00395032
Service Request Number: 20-00395032 • Address: 2432 HARBINGER LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00395032
Address
2432 HARBINGER LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-30T23:59:00.000
Status
Closed
Created Date
2020-04-17T11:17:11.000
Update Date
2020-07-12T01:08:32.000
Closed Date
2020-04-17T11:17:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGTOBAA5
Lat Location
(32.99216294545243500,-96.87115061989698000)
20-00773714
Service Request Number: 20-00773714 • Address: 7811 LA SOBRINA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00773714
Address
7811 LA SOBRINA DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-07-28T09:11:52.000
Update Date
2020-07-29T13:52:23.000
Closed Date
2020-07-28T09:11:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xe0vcAAB
Lat Location
(32.96871871262996500,-96.77196583724101000)
20-00397270
Service Request Number: 20-00397270 • Address: 7314 DEBBE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00397270
Address
7314 DEBBE DR, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-17T15:50:27.000
Update Date
2020-04-17T16:27:06.000
Closed Date
2020-04-17T15:50:27.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGWy7AAH
Lat Location
(32.99412017244130600,-96.77812575322457000)
20-00599800
Service Request Number: 20-00599800 • Address: 17720 CORALBERRY DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00599800
Address
17720 CORALBERRY DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-10T09:05:22.000
Update Date
2020-06-16T16:39:44.000
Closed Date
2020-06-10T09:05:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwKIWAA3
Lat Location
(32.99292235380840000,-96.76012596336965000)
20-00397219
Service Request Number: 20-00397219 • Address: 17818 CARROLLWOOD DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00397219
Address
17818 CARROLLWOOD DR, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-17T15:44:25.000
Update Date
2020-04-17T16:12:40.000
Closed Date
2020-04-17T15:44:25.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGWtWAAX
Lat Location
(32.99328950208773400,-96.77828059452294000)
20-00604838
Service Request Number: 20-00604838 • Address: 16113 LONGVISTA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00604838
Address
16113 LONGVISTA DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-11T10:03:28.000
Update Date
2020-06-16T16:29:00.000
Closed Date
2020-06-11T10:03:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwXNOAA3
Lat Location
(32.97110096479515600,-96.78338905067896000)
20-00603383
Service Request Number: 20-00603383 • Address: 7305 LA SOBRINA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00603383
Address
7305 LA SOBRINA DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-10T16:55:13.000
Update Date
2020-06-16T16:29:37.000
Closed Date
2020-06-10T16:55:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwSJPAA3
Lat Location
(32.96880923423821500,-96.78208055325229000)
20-00306429
Service Request Number: 20-00306429 • Address: 19177 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00306429
Address
19177 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-25T15:30:20.000
Update Date
2020-03-26T13:07:57.000
Closed Date
2020-03-25T15:30:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDqn3AAD
Lat Location
(33.00889739859705000,-96.79563829464577000)
20-00606038
Service Request Number: 20-00606038 • Address: 6523 CAMILLE AVE, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00606038
Address
6523 CAMILLE AVE, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-11T13:05:54.000
Update Date
2020-06-16T16:33:14.000
Closed Date
2020-06-11T13:05:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwaRyAAJ
Lat Location
(33.00010122526667500,-96.79115740579185000)
20-00309584
Service Request Number: 20-00309584 • Address: DALLAS NORTH TOLLWAY SB & FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00309584
Address
DALLAS NORTH TOLLWAY SB & FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-26T12:19:52.000
Update Date
2020-03-26T13:50:20.000
Closed Date
2020-03-26T12:19:52.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDx9IAAT
Lat Location
(32.99764305500160000,-96.82939924571163000)
20-00307565
Service Request Number: 20-00307565 • Address: 5207 AMBERGATE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00307565
Address
5207 AMBERGATE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-03-25T22:58:37.000
Update Date
2020-03-26T14:06:49.000
Closed Date
2020-03-25T22:58:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDsntAAD
Lat Location
(32.99981116937068000,-96.81951637624827000)
20-00303044
Service Request Number: 20-00303044 • Address: 6003 LONGLEY CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00303044
Address
6003 LONGLEY CT, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-03-25T07:36:40.000
Update Date
2020-03-26T14:36:16.000
Closed Date
2020-03-25T07:36:40.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDktHAAT
Lat Location
(33.01105078580053000,-96.80069539790598000)
20-00432769
Service Request Number: 20-00432769 • Address: 6726 WINDROCK RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00432769
Address
6726 WINDROCK RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-27T14:18:29.000
Update Date
2020-09-10T10:09:24.000
Closed Date
2020-04-27T14:18:29.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UD9A1AAL
Lat Location
(32.99375528604152000,-96.78881586856897000)
20-00614668
Service Request Number: 20-00614668 • Address: 6400 FRANKFORD RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00614668
Address
6400 FRANKFORD RD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-11-04T00:59:00.000
Status
Closed
Created Date
2020-06-14T18:43:41.000
Update Date
2020-06-16T16:33:21.000
Closed Date
2020-06-14T18:43:41.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwuORAAZ
Lat Location
(32.99814067218335000,-96.79515497182814000)
20-00432669
Service Request Number: 20-00432669 • Address: 7018 WINDING CREEK RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00432669
Address
7018 WINDING CREEK RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-27T14:06:58.000
Update Date
2020-09-10T10:30:31.000
Closed Date
2020-04-27T14:06:58.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UD8zcAAD
Lat Location
(32.99416183587170000,-96.79243558056910000)
20-00902418
Service Request Number: 20-00902418 • Address: 4899 GRAMERCY OAKS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00902418
Address
4899 GRAMERCY OAKS DR, DALLAS, TX, 75287
City Council District
12
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-09-28T23:59:00.000
Status
Closed
Created Date
2020-09-05T08:48:45.000
Update Date
2020-09-10T09:44:02.000
Closed Date
2020-09-05T08:48:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YwsZVAAZ
Lat Location
(33.01102131695664000,-96.82229053955591000)
20-00574723
Service Request Number: 20-00574723 • Address: 18012 DAVENPORT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00574723
Address
18012 DAVENPORT RD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-03T09:07:23.000
Update Date
2020-06-16T16:34:06.000
Closed Date
2020-06-03T09:07:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvIYxAAN
Lat Location
(32.99650901102232000,-96.79361343076883000)
20-00382235
Service Request Number: 20-00382235 • Address: 7211 HIGHLAND HEATHER LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00382235
Address
7211 HIGHLAND HEATHER LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:21:41.000
Update Date
2020-04-17T15:57:43.000
Closed Date
2020-04-14T15:21:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG6TTAA1
Lat Location
(32.98736373739970400,-96.78166634453467000)
20-00310076
Service Request Number: 20-00310076 • Address: 7623 BURNS RUN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00310076
Address
7623 BURNS RUN, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Wheel Chair Ramp/Curb Cuts - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-25T19:48:00.000
Update Date
2020-03-26T13:42:53.000
Closed Date
2020-03-25T19:48:00.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDy7mAAD
Lat Location
(32.97640425948959000,-96.77669136651262000)
20-00390528
Service Request Number: 20-00390528 • Address: 2605 SILVERTHORNE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00390528
Address
2605 SILVERTHORNE DR, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-16T11:53:19.000
Update Date
2020-07-12T01:08:23.000
Closed Date
2020-04-16T11:53:19.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGLPDAA5
Lat Location
(32.99553189808740000,-96.86940165842506000)
20-00383795
Service Request Number: 20-00383795 • Address: 17314 YELLOW BELLS DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00383795
Address
17314 YELLOW BELLS DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-04-15T08:54:27.000
Update Date
2020-04-17T16:11:08.000
Closed Date
2020-04-15T08:54:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG9qgAAD
Lat Location
(32.98666856494466500,-96.75925960431357000)
20-00608022
Service Request Number: 20-00608022 • Address: 6715 HYACINTH LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00608022
Address
6715 HYACINTH LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-11T21:18:40.000
Update Date
2020-06-16T16:31:34.000
Closed Date
2020-06-11T21:18:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwfR8AAJ
Lat Location
(32.99098629439113000,-96.78917967063381000)
20-00302566
Service Request Number: 20-00302566 • Address: 6815 BLUE MESA DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00302566
Address
6815 BLUE MESA DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-02T23:59:00.000
Status
Closed
Created Date
2020-03-24T17:44:53.000
Update Date
2020-03-26T14:29:52.000
Closed Date
2020-03-24T17:44:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDjHqAAL
Lat Location
(32.99109415822588400,-96.78234981914309000)
20-00615811
Service Request Number: 20-00615811 • Address: 6809 CLEARHAVEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00615811
Address
6809 CLEARHAVEN DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-15T09:49:54.000
Update Date
2020-06-16T16:37:25.000
Closed Date
2020-06-15T09:49:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vwy9QAAR
Lat Location
(32.96703154686678500,-96.78990162993890000)
20-00597522
Service Request Number: 20-00597522 • Address: 7824 EL PENSADOR DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00597522
Address
7824 EL PENSADOR DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-09T14:15:52.000
Update Date
2020-06-16T16:30:14.000
Closed Date
2020-06-09T14:15:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwDd5AAF
Lat Location
(32.96520043509390500,-96.77184373620969000)
20-00281898
Service Request Number: 20-00281898 • Address: 6408 SHORTLAND DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00281898
Address
6408 SHORTLAND DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T10:43:01.000
Update Date
2020-03-26T14:42:51.000
Closed Date
2020-03-19T10:43:01.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5hltAAB
Lat Location
(32.98635517722793000,-96.78817465957185000)
20-00438002
Service Request Number: 20-00438002 • Address: 6804 GENSTAR LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00438002
Address
6804 GENSTAR LN, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-12T23:59:00.000
Status
Closed
Created Date
2020-04-28T14:20:23.000
Update Date
2020-04-29T17:14:13.000
Closed Date
2020-04-28T14:20:23.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDJAQAA5
Lat Location
(33.00241425954456000,-96.78547725005402000)
19-01399780
Service Request Number: 19-01399780 • Address: 17699 COIT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
19-01399780
Address
17699 COIT RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-02-27T00:59:00.000
Status
Closed (Duplicate)
Created Date
2019-12-04T23:26:39.000
Update Date
2020-03-26T15:40:09.000
Closed Date
2019-12-04T23:26:39.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000OeMN0AAN
Lat Location
(32.99116416647014000,-96.76813966428284000)
20-00049864
Service Request Number: 20-00049864 • Address: 6804 DUFFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00049864
Address
6804 DUFFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-15T18:46:12.000
Update Date
2020-03-26T15:00:28.000
Closed Date
2020-01-15T18:46:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R2VfTAAV
Lat Location
(32.98492084971469000,-96.78907392692967000)
20-00310791
Service Request Number: 20-00310791 • Address: 6020 TIMBER CREEK LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00310791
Address
6020 TIMBER CREEK LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-17T12:46:59.000
Update Date
2020-03-26T15:16:45.000
Closed Date
2020-03-17T12:46:59.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDzNWAA1
Lat Location
(32.98005092762730000,-96.80134063127237000)
20-00310078
Service Request Number: 20-00310078 • Address: 4002 COBBLERS LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00310078
Address
4002 COBBLERS LN, DALLAS, TX, 75287
City Council District
12
Department
Sustainable Development and Construction
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-03-26T13:43:10.000
Update Date
2020-03-26T14:46:46.000
Closed Date
2020-03-26T13:43:10.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDy86AAD
Lat Location
(32.99237845461938400,-96.84321543910030000)
20-00394053
Service Request Number: 20-00394053 • Address: 5718 DESERET TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00394053
Address
5718 DESERET TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-17T09:18:41.000
Update Date
2020-04-17T17:11:53.000
Closed Date
2020-04-17T09:18:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGRbTAAX
Lat Location
(33.00543107147522000,-96.81055244080855000)
20-00376106
Service Request Number: 20-00376106 • Address: CAMPBELL RD & LOCH MAREE LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00376106
Address
CAMPBELL RD & LOCH MAREE LN, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-13T10:38:35.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-04-13T10:38:35.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFveRAAT
Lat Location
(32.97807297327355000,-96.77414600912063000)
20-00310020
Service Request Number: 20-00310020 • Address: 6203 BERTHOUD PASS, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00310020
Address
6203 BERTHOUD PASS, DALLAS, TX, 75252
City Council District
12
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-09T23:59:00.000
Status
Closed
Created Date
2020-03-26T13:32:58.000
Update Date
2020-03-26T14:44:56.000
Closed Date
2020-03-26T13:32:58.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDy0bAAD
Lat Location
(32.99168792644898000,-96.79933374946737000)
20-00393404
Service Request Number: 20-00393404 • Address: 5831 COVEHAVEN DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00393404
Address
5831 COVEHAVEN DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-16T22:40:21.000
Update Date
2020-04-17T17:24:45.000
Closed Date
2020-04-16T22:40:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGQBBAA5
Lat Location
(32.99755719776628400,-96.80480299919655000)
20-00394171
Service Request Number: 20-00394171 • Address: 5932 WILLOW WOOD LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00394171
Address
5932 WILLOW WOOD LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-17T09:36:07.000
Update Date
2020-04-17T17:17:07.000
Closed Date
2020-04-17T09:36:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGRzPAAX
Lat Location
(33.01104255125413000,-96.80561065322392000)
20-00393948
Service Request Number: 20-00393948 • Address: 5316 VENTANA TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00393948
Address
5316 VENTANA TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-17T09:07:34.000
Update Date
2020-04-17T17:13:08.000
Closed Date
2020-04-17T09:07:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGRczAAH
Lat Location
(33.01100222773528000,-96.80124980230532000)
20-00309386
Service Request Number: 20-00309386 • Address: 4498 QUAIL HOLLOW RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00309386
Address
4498 QUAIL HOLLOW RD, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-26T11:50:35.000
Update Date
2020-03-26T15:04:08.000
Closed Date
2020-03-26T11:50:35.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Proactive
Unique Key
500t000000TDwlkAAD
Lat Location
(32.99919849022512000,-96.83374330318534000)
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