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311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
19-01393970
Service Request Number: 19-01393970 • Address: 17702 COIT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
19-01393970
Address
17702 COIT RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-02-26T00:59:00.000
Status
Closed (Duplicate)
Created Date
2019-12-03T21:56:56.000
Update Date
2020-03-26T15:40:09.000
Closed Date
2019-12-03T21:56:56.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000OeB6IAAV
Lat Location
(32.99128945690029000,-96.76765147840882000)
20-00623992
Service Request Number: 20-00623992 • Address: 6818 CAULFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00623992
Address
6818 CAULFIELD DR, DALLAS, TX, 75248
City Council District
12
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-16T16:57:11.000
Update Date
2020-06-16T16:57:18.000
Closed Date
2020-06-16T16:57:11.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxI0hAAF
Lat Location
(32.98150427427011000,-96.78912523807985000)
20-00768028
Service Request Number: 20-00768028 • Address: VAIL ST & ACCENT DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00768028
Address
VAIL ST & ACCENT DR, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-07T23:59:00.000
Status
Closed
Created Date
2020-07-26T12:51:41.000
Update Date
2020-07-29T13:27:52.000
Closed Date
2020-07-26T12:51:41.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xdl8CAAR
Lat Location
(32.98869277737116000,-96.84753154780543000)
20-00394560
Service Request Number: 20-00394560 • Address: 19204 WIND MILL LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00394560
Address
19204 WIND MILL LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-17T10:23:05.000
Update Date
2020-04-17T17:19:35.000
Closed Date
2020-04-17T10:23:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGSclAAH
Lat Location
(33.00948873703515600,-96.78845473521548000)
20-00309644
Service Request Number: 20-00309644 • Address: 2771 HARBINGER LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00309644
Address
2771 HARBINGER LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-26T12:28:24.000
Update Date
2020-03-26T14:46:52.000
Closed Date
2020-03-26T12:28:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDxFLAA1
Lat Location
(32.99246735501314000,-96.86603232442435000)
19-01393784
Service Request Number: 19-01393784 • Address: COIT RD & SUGAR CANE WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
19-01393784
Address
COIT RD & SUGAR CANE WAY, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-12T23:59:00.000
Status
Closed
Created Date
2019-12-03T19:51:22.000
Update Date
2020-03-26T15:39:59.000
Closed Date
2019-12-03T19:51:22.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OeAh8AAF
Lat Location
(32.99121715758237600,-96.76797566187214000)
20-00305507
Service Request Number: 20-00305507 • Address: 2807 FREEDOM CIR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00305507
Address
2807 FREEDOM CIR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-25T13:38:04.000
Update Date
2020-03-26T14:46:08.000
Closed Date
2020-03-25T13:38:04.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDpJCAA1
Lat Location
(33.00235999207486000,-96.86179737125174000)
19-01393889
Service Request Number: 19-01393889 • Address: 7901 SUGAR CANE WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
19-01393889
Address
7901 SUGAR CANE WAY, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-02-26T00:59:00.000
Status
Closed (Duplicate)
Created Date
2019-12-03T21:02:25.000
Update Date
2020-03-26T15:40:09.000
Closed Date
2019-12-03T21:02:25.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000OeAvoAAF
Lat Location
(32.99137392937775000,-96.76782158340647000)
20-00393534
Service Request Number: 20-00393534 • Address: 4315 FIREBRICK LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00393534
Address
4315 FIREBRICK LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-17T07:33:20.000
Update Date
2020-04-17T16:52:54.000
Closed Date
2020-04-17T07:33:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGQpBAAX
Lat Location
(32.99896123814470000,-96.83642492900074000)
20-00915805
Service Request Number: 20-00915805 • Address: 7023 WESTER WAY, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00915805
Address
7023 WESTER WAY, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Visibility Obstruction - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-10T08:49:31.000
Update Date
2020-09-10T09:44:27.000
Closed Date
2020-09-10T08:49:31.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YoFOxAAN
Lat Location
(32.98564281120613400,-96.78498622681890000)
20-00272628
Service Request Number: 20-00272628 • Address: 4123 SHADOW GABLES DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00272628
Address
4123 SHADOW GABLES DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T11:06:19.000
Update Date
2020-03-26T16:21:06.000
Closed Date
2020-03-17T11:06:19.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5PHIAA3
Lat Location
(32.99598256831830000,-96.83974507098121000)
20-00393284
Service Request Number: 20-00393284 • Address: 5726 DESERET TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00393284
Address
5726 DESERET TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-16T19:57:24.000
Update Date
2020-04-17T17:10:12.000
Closed Date
2020-04-16T19:57:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGPvNAAX
Lat Location
(33.00548820131423000,-96.81046105329767000)
20-00597943
Service Request Number: 20-00597943 • Address: 17827 WINDFLOWER WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00597943
Address
17827 WINDFLOWER WAY, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-09T15:11:37.000
Update Date
2020-06-16T16:46:43.000
Closed Date
2020-06-09T15:11:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwEZsAAN
Lat Location
(32.99559779972611000,-96.80275499188735000)
20-00598851
Service Request Number: 20-00598851 • Address: 17729 SAGE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00598851
Address
17729 SAGE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-09T17:38:30.000
Update Date
2020-06-16T16:51:15.000
Closed Date
2020-06-09T17:38:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwGY6AAN
Lat Location
(32.99227240450041000,-96.76193830784351000)
20-00393380
Service Request Number: 20-00393380 • Address: 6724 FRANKFORD RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00393380
Address
6724 FRANKFORD RD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-16T21:43:18.000
Update Date
2020-04-17T17:26:17.000
Closed Date
2020-04-16T21:43:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGQ87AAH
Lat Location
(32.99769963175854000,-96.78811686861752000)
20-00606623
Service Request Number: 20-00606623 • Address: 5812 WILLOW WOOD LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00606623
Address
5812 WILLOW WOOD LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-11T14:33:37.000
Update Date
2020-06-16T16:47:31.000
Closed Date
2020-06-11T14:33:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwbyRAAR
Lat Location
(33.01108755751542000,-96.80836369758524000)
20-00304022
Service Request Number: 20-00304022 • Address: 7628 MULLRANY DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00304022
Address
7628 MULLRANY DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-25T10:20:15.000
Update Date
2020-03-26T16:31:28.000
Closed Date
2020-03-25T10:20:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TDmdVAAT
Lat Location
(32.98455145254608600,-96.77725605544030000)
20-00397066
Service Request Number: 20-00397066 • Address: 6211 VILLA RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00397066
Address
6211 VILLA RD, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-04-18T23:59:00.000
Status
Closed
Created Date
2020-04-17T15:26:21.000
Update Date
2020-04-17T17:44:23.000
Closed Date
2020-04-17T15:26:21.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TGWfAAAX
Lat Location
(33.00666125868519000,-96.79199105740398000)
20-00609592
Service Request Number: 20-00609592 • Address: 4304 N CAPISTRANO DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00609592
Address
4304 N CAPISTRANO DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-12T11:05:50.000
Update Date
2020-06-16T16:41:10.000
Closed Date
2020-06-12T11:05:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwjhnAAB
Lat Location
(33.00677378633391600,-96.83653809092773000)
20-00309685
Service Request Number: 20-00309685 • Address: 4716 INTERLACHEN CIR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00309685
Address
4716 INTERLACHEN CIR, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-26T12:34:28.000
Update Date
2020-03-26T15:53:00.000
Closed Date
2020-03-26T12:34:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Proactive
Unique Key
500t000000TDxKBAA1
Lat Location
(32.99023908634574000,-96.82664941198698000)
20-00392268
Service Request Number: 20-00392268 • Address: 6815 CHARLMONT CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00392268
Address
6815 CHARLMONT CIR, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-16T15:42:12.000
Update Date
2020-04-17T18:01:54.000
Closed Date
2020-04-16T15:42:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGOJhAAP
Lat Location
(32.98047090455508400,-96.79058921393623000)
20-00432708
Service Request Number: 20-00432708 • Address: 6609 WINDROCK RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00432708
Address
6609 WINDROCK RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-27T14:12:13.000
Update Date
2020-09-10T10:21:17.000
Closed Date
2020-04-27T14:12:13.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UD943AAD
Lat Location
(32.99387596989910000,-96.79227936565100000)
20-00390755
Service Request Number: 20-00390755 • Address: 7110 MANOR OAKS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00390755
Address
7110 MANOR OAKS DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-16T12:22:31.000
Update Date
2020-04-17T17:42:56.000
Closed Date
2020-04-16T12:22:31.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGLldAAH
Lat Location
(32.97751535970720500,-96.78488591370686000)
20-00605014
Service Request Number: 20-00605014 • Address: 6012 GENTLE KNOLL LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00605014
Address
6012 GENTLE KNOLL LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-11T10:28:35.000
Update Date
2020-06-16T16:45:25.000
Closed Date
2020-06-11T10:28:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwXoKAAV
Lat Location
(32.98082525476795000,-96.80243521936531000)
20-00311470
Service Request Number: 20-00311470 • Address: 6601 HYACINTH LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00311470
Address
6601 HYACINTH LN, DALLAS, TX, 75252
City Council District
12
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-26T16:46:49.000
Update Date
2020-03-26T16:46:55.000
Closed Date
2020-03-26T16:46:49.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TE0SXAA1
Lat Location
(32.99099348806916500,-96.79255428105806000)
20-00604749
Service Request Number: 20-00604749 • Address: 6059 WILLOW WOOD LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00604749
Address
6059 WILLOW WOOD LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-11T09:51:49.000
Update Date
2020-06-16T16:46:05.000
Closed Date
2020-06-11T09:51:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwX9bAAF
Lat Location
(33.01110894048465400,-96.80252308993350000)
20-00064523
Service Request Number: 20-00064523 • Address: 16215 HAVENGLEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00064523
Address
16215 HAVENGLEN DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-01-21T11:03:59.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-01-21T11:03:59.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000R33IwAAJ
Lat Location
(32.97452240742092000,-96.78341500740534000)
20-00311501
Service Request Number: 20-00311501 • Address: 6847 ANGLEBLUFF CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00311501
Address
6847 ANGLEBLUFF CIR, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-03-26T16:52:28.000
Update Date
2020-03-26T16:53:02.000
Closed Date
2020-03-26T16:52:28.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TE0W5AAL
Lat Location
(32.96589809930233000,-96.78985172267443000)
20-00501596
Service Request Number: 20-00501596 • Address: 3639 COPPER STONE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00501596
Address
3639 COPPER STONE DR, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-14T13:18:26.000
Update Date
2020-05-18T08:14:32.000
Closed Date
2020-05-14T13:18:26.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCXV4AAP
Lat Location
(32.99173127505417000,-96.85281042312367000)
20-00305212
Service Request Number: 20-00305212 • Address: 3743 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00305212
Address
3743 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-25T12:57:25.000
Update Date
2020-03-26T18:09:30.000
Closed Date
2020-03-25T12:57:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDolZAAT
Lat Location
(32.99710883788679000,-96.84912795135625000)
20-00598884
Service Request Number: 20-00598884 • Address: 6822 ANGLEBLUFF CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00598884
Address
6822 ANGLEBLUFF CIR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-09T18:00:28.000
Update Date
2020-06-16T16:44:51.000
Closed Date
2020-06-09T18:00:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwGgxAAF
Lat Location
(32.96609443184364000,-96.79029042096728000)
20-00489871
Service Request Number: 20-00489871 • Address: 18701 FORTSON AVE, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00489871
Address
18701 FORTSON AVE, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-08T15:08:53.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-04-08T15:08:53.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC6whAAD
Lat Location
(33.00532564347741000,-96.79368284909096000)
20-00311797
Service Request Number: 20-00311797 • Address: 8046 COPPER WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00311797
Address
8046 COPPER WAY, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-16T16:08:25.000
Update Date
2020-03-26T18:41:19.000
Closed Date
2020-03-16T16:08:25.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TE142AAD
Lat Location
(32.98327151242517600,-96.76394155500006000)
20-00915401
Service Request Number: 20-00915401 • Address: 3939 ROSEMEADE PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00915401
Address
3939 ROSEMEADE PKWY, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-13T23:59:00.000
Status
Closed
Created Date
2020-09-10T08:45:35.000
Update Date
2020-09-10T09:32:05.000
Closed Date
2020-09-10T08:45:35.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YoDzHAAV
Lat Location
(33.01052323368534000,-96.84579103994416000)
19-01195266
Service Request Number: 19-01195266 • Address: 18520 SHELTON WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
19-01195266
Address
18520 SHELTON WAY, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Single Family Rental Inspection - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-03-03T00:59:00.000
Status
Closed
Created Date
2019-10-08T14:13:04.000
Update Date
2020-06-16T16:55:40.000
Closed Date
2019-10-08T14:13:04.000
Outcome
Violation Complied
Priority
Standard
Method Received Description
Web
Unique Key
500t000000N5C2YAAV
Lat Location
(33.00337711932470000,-96.79827489819563000)
20-00512232
Service Request Number: 20-00512232 • Address: 18020 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00512232
Address
18020 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-18T07:39:53.000
Update Date
2020-05-18T08:24:54.000
Closed Date
2020-05-18T07:39:53.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCuLlAAL
Lat Location
(32.99542081352873000,-96.82889282952870000)
20-00609675
Service Request Number: 20-00609675 • Address: 4209 QUAIL HOLLOW RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00609675
Address
4209 QUAIL HOLLOW RD, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-12T11:20:54.000
Update Date
2020-06-16T16:52:50.000
Closed Date
2020-06-12T11:20:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwjuwAAB
Lat Location
(33.00156821616619000,-96.83733165834430000)
20-00390534
Service Request Number: 20-00390534 • Address: 4126 MIDROSE TRL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00390534
Address
4126 MIDROSE TRL, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-05-16T23:59:00.000
Status
Closed
Created Date
2020-04-16T11:54:12.000
Update Date
2020-04-17T23:00:18.000
Closed Date
2020-04-16T11:54:12.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGLATAA5
Lat Location
(33.01062879495998500,-96.84096121499645000)
20-00221081
Service Request Number: 20-00221081 • Address: 7719 LONE MOOR CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00221081
Address
7719 LONE MOOR CIR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-03-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-29T18:43:21.000
Update Date
2020-07-12T01:08:47.000
Closed Date
2020-02-29T18:43:21.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnscpAAB
Lat Location
(32.98398314786529000,-96.77406467360692000)
20-00439471
Service Request Number: 20-00439471 • Address: 7711 LA SOBRINA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00439471
Address
7711 LA SOBRINA DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Lid Cover Broken - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-28T17:13:31.000
Update Date
2020-07-12T01:09:14.000
Closed Date
2020-04-28T17:13:31.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDLWTAA5
Lat Location
(32.96872541777146600,-96.77560708236817000)
20-00311919
Service Request Number: 20-00311919 • Address: 4035 BRIARBEND RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00311919
Address
4035 BRIARBEND RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-26T19:49:31.000
Update Date
2020-03-26T21:23:18.000
Closed Date
2020-03-26T19:49:31.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TE1JCAA1
Lat Location
(33.00652701249439000,-96.84238505606976000)
20-00506383
Service Request Number: 20-00506383 • Address: 4750 HAVERWOOD LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00506383
Address
4750 HAVERWOOD LN, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-15T12:26:05.000
Update Date
2020-05-18T08:16:37.000
Closed Date
2020-05-15T12:26:05.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCiAlAAL
Lat Location
(33.00721801148317000,-96.82697806050122000)
20-00305640
Service Request Number: 20-00305640 • Address: 3750 ROSEMEADE PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00305640
Address
3750 ROSEMEADE PKWY, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-03-25T13:56:43.000
Update Date
2020-03-26T23:00:12.000
Closed Date
2020-03-25T13:56:43.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDpXsAAL
Lat Location
(33.01162823798676000,-96.85243389298952000)
20-00311210
Service Request Number: 20-00311210 • Address: MEADOWCREEK DR & LA MANGA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00311210
Address
MEADOWCREEK DR & LA MANGA DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-26T16:10:10.000
Update Date
2020-03-27T01:21:44.000
Closed Date
2020-03-26T16:10:10.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TE04QAAT
Lat Location
(32.97141945633082000,-96.78880637416763000)
20-00256009
Service Request Number: 20-00256009 • Address: 17610 MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00256009
Address
17610 MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Guardrail Repair - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-12T10:43:48.000
Update Date
2020-03-27T05:01:39.000
Closed Date
2020-03-12T10:43:48.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4srKAAR
Lat Location
(32.98787194402025600,-96.84202415802649000)
20-00489019
Service Request Number: 20-00489019 • Address: 4755 GRAMERCY OAKS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00489019
Address
4755 GRAMERCY OAKS DR, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-06-01T23:59:00.000
Status
Closed
Created Date
2020-05-12T06:41:22.000
Update Date
2020-05-18T08:09:34.000
Closed Date
2020-05-12T06:41:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC4sOAAT
Lat Location
(33.01102646439145000,-96.82573528627705000)
20-00779734
Service Request Number: 20-00779734 • Address: 17220 YELLOW BELLS DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00779734
Address
17220 YELLOW BELLS DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-22T15:38:46.000
Update Date
2020-07-29T13:47:29.000
Closed Date
2020-07-22T15:38:46.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeZzwAAF
Lat Location
(32.98517860516816000,-96.75925452357984000)
20-00303917
Service Request Number: 20-00303917 • Address: 2328 KINGSRIDGE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00303917
Address
2328 KINGSRIDGE DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-25T10:06:33.000
Update Date
2020-03-27T08:33:50.000
Closed Date
2020-03-25T10:06:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDmYJAA1
Lat Location
(32.99305462231042000,-96.87267696269286000)
20-00214806
Service Request Number: 20-00214806 • Address: 4108 WEST CREEK CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00214806
Address
4108 WEST CREEK CT, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-03-02T12:10:41.000
Update Date
2020-06-16T19:01:37.000
Closed Date
2020-03-02T12:10:41.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000Snd7SAAR
Lat Location
(33.00231631059694600,-96.83816437177256000)
20-00302233
Service Request Number: 20-00302233 • Address: 2515 SUNSCAPE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00302233
Address
2515 SUNSCAPE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-24T16:30:28.000
Update Date
2020-03-27T08:36:25.000
Closed Date
2020-03-24T16:30:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDijoAAD
Lat Location
(32.99633793857530000,-96.87169112739961000)
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