Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
20-00318782
Service Request Number: 20-00318782 • Address: 6059 WINDBREAK TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00318782
Address
6059 WINDBREAK TRL, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-29T10:32:46.000
Update Date
2020-03-29T11:59:05.000
Closed Date
2020-03-29T10:32:46.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TEDCgAAP
Lat Location
(33.01037172307203000,-96.80248307465973000)
20-00907230
Service Request Number: 20-00907230 • Address: 4202 BRIARBEND RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00907230
Address
4202 BRIARBEND RD, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-09-08T10:40:13.000
Update Date
2020-09-10T11:07:34.000
Closed Date
2020-09-08T10:40:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnhZfAAJ
Lat Location
(33.00568807455291400,-96.83908232466900000)
20-00345069
Service Request Number: 20-00345069 • Address: 6315 CONTOUR DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00345069
Address
6315 CONTOUR DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-05T11:10:46.000
Update Date
2020-04-20T09:21:51.000
Closed Date
2020-04-05T11:10:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TF1xMAAT
Lat Location
(32.98367271121670500,-96.79960823602636000)
20-00551686
Service Request Number: 20-00551686 • Address: 4255 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00551686
Address
4255 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-05-27T16:35:35.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-05-27T16:35:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VEOXSAA5
Lat Location
(33.00412628042635000,-96.83838994593548000)
20-00903007
Service Request Number: 20-00903007 • Address: 4824 CAPE CORAL DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00903007
Address
4824 CAPE CORAL DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-09-05T13:53:54.000
Update Date
2020-09-10T11:09:14.000
Closed Date
2020-09-05T13:53:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Ywtq3AAB
Lat Location
(32.99645185586657400,-96.82547654963837000)
19-01448890
Service Request Number: 19-01448890 • Address: 8238 CENTIPEDE CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
19-01448890
Address
8238 CENTIPEDE CT, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-26T00:59:00.000
Status
Closed
Created Date
2019-12-18T19:45:29.000
Update Date
2020-07-12T01:08:46.000
Closed Date
2019-12-18T19:45:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000PyDyhAAF
Lat Location
(32.98708499723246500,-96.75976919347582000)
20-00483461
Service Request Number: 20-00483461 • Address: SUGAR CANE WAY & SAGE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00483461
Address
SUGAR CANE WAY & SAGE LN, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-10T21:43:29.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-05-10T21:43:29.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBreiAAD
Lat Location
(32.99181384168375000,-96.76187672793543000)
20-00388863
Service Request Number: 20-00388863 • Address: 17700 AGAVE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00388863
Address
17700 AGAVE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-16T08:11:28.000
Update Date
2020-04-20T09:18:26.000
Closed Date
2020-04-16T08:11:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGIT3AAP
Lat Location
(32.99184152220805500,-96.76096052016203000)
20-00312253
Service Request Number: 20-00312253 • Address: 5927 BUFFRIDGE TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00312253
Address
5927 BUFFRIDGE TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-27T08:09:37.000
Update Date
2020-03-29T17:32:51.000
Closed Date
2020-03-27T08:09:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TE2cKAAT
Lat Location
(33.00708029488521000,-96.80588751050264000)
20-00389391
Service Request Number: 20-00389391 • Address: 4219 N CAPISTRANO DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00389391
Address
4219 N CAPISTRANO DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-16T09:41:35.000
Update Date
2020-04-20T09:14:00.000
Closed Date
2020-04-16T09:41:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGJUqAAP
Lat Location
(33.00630328972964000,-96.83675294899311000)
20-00313026
Service Request Number: 20-00313026 • Address: 6024 BUFFRIDGE TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00313026
Address
6024 BUFFRIDGE TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-27T10:05:53.000
Update Date
2020-03-29T17:31:06.000
Closed Date
2020-03-27T10:05:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TE3xYAAT
Lat Location
(33.00750310582835000,-96.80166423483028000)
20-00312448
Service Request Number: 20-00312448 • Address: 5927 MAPLESHADE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00312448
Address
5927 MAPLESHADE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-27T08:48:30.000
Update Date
2020-03-29T17:32:07.000
Closed Date
2020-03-27T08:48:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TE2vDAAT
Lat Location
(33.00627524248537000,-96.80577438210882000)
20-00391111
Service Request Number: 20-00391111 • Address: 17911 OLD PRESTON CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00391111
Address
17911 OLD PRESTON CT, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-16T13:09:48.000
Update Date
2020-04-20T09:15:42.000
Closed Date
2020-04-16T13:09:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGMMFAA5
Lat Location
(32.99530515344283500,-96.79471353823352000)
19-01476625
Service Request Number: 19-01476625 • Address: 18824 PLATTE RIVER WAY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
19-01476625
Address
18824 PLATTE RIVER WAY, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-07T00:59:00.000
Status
Closed
Created Date
2019-12-28T09:21:26.000
Update Date
2020-07-12T01:08:46.000
Closed Date
2019-12-28T09:21:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Pz9QFAAZ
Lat Location
(33.00786292108379000,-96.86351643501493000)
20-00313256
Service Request Number: 20-00313256 • Address: 7635 MARIBETH DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00313256
Address
7635 MARIBETH DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-27T10:36:12.000
Update Date
2020-03-29T17:27:11.000
Closed Date
2020-03-27T10:36:12.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TE4KNAA1
Lat Location
(32.99389732073185400,-96.77273556158815000)
20-00389163
Service Request Number: 20-00389163 • Address: 7619 QUEENS GARDEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00389163
Address
7619 QUEENS GARDEN DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-16T09:13:34.000
Update Date
2020-04-20T09:19:07.000
Closed Date
2020-04-16T09:13:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGJ7qAAH
Lat Location
(32.98164620751572000,-96.77517070181447000)
20-00421899
Service Request Number: 20-00421899 • Address: 4203 N CAPISTRANO DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00421899
Address
4203 N CAPISTRANO DR, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-04-23T22:38:08.000
Update Date
2020-07-12T01:08:58.000
Closed Date
2020-04-23T22:38:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UCogiAAD
Lat Location
(33.00586789027567400,-96.83672870270105000)
20-00307368
Service Request Number: 20-00307368 • Address: 7627 MARIBETH DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00307368
Address
7627 MARIBETH DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-25T19:22:41.000
Update Date
2020-03-29T17:43:06.000
Closed Date
2020-03-25T19:22:41.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDsMYAA1
Lat Location
(32.99381083605198000,-96.77287377196010000)
20-00307583
Service Request Number: 20-00307583 • Address: 7515 TRENT PL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00307583
Address
7515 TRENT PL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-25T23:45:54.000
Update Date
2020-03-29T17:44:19.000
Closed Date
2020-03-25T23:45:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDsrHAAT
Lat Location
(32.99469594197025000,-96.77358290755195000)
20-00319439
Service Request Number: 20-00319439 • Address: 4028 ST CHRISTOPHER LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00319439
Address
4028 ST CHRISTOPHER LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-29T17:35:59.000
Update Date
2020-03-29T18:28:28.000
Closed Date
2020-03-29T17:35:59.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TEE9dAAH
Lat Location
(32.99087238204298000,-96.84461177359647000)
20-00308546
Service Request Number: 20-00308546 • Address: 17529 SEQUOIA DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00308546
Address
17529 SEQUOIA DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-26T10:02:10.000
Update Date
2020-03-29T18:19:33.000
Closed Date
2020-03-26T10:02:10.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDvBlAAL
Lat Location
(32.98947118689221000,-96.76144373582854000)
20-00389014
Service Request Number: 20-00389014 • Address: 6001 DAVEN OAKS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00389014
Address
6001 DAVEN OAKS DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-16T08:47:04.000
Update Date
2020-04-20T09:22:37.000
Closed Date
2020-04-16T08:47:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGIopAAH
Lat Location
(32.97941255495929000,-96.80367921130672000)
20-00309667
Service Request Number: 20-00309667 • Address: 17820 WINDFLOWER WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00309667
Address
17820 WINDFLOWER WAY, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-26T12:32:10.000
Update Date
2020-03-29T19:20:28.000
Closed Date
2020-03-26T12:32:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDxIUAA1
Lat Location
(32.99570418919295600,-96.80271711568962000)
20-00315167
Service Request Number: 20-00315167 • Address: 18035 WINDFLOWER WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00315167
Address
18035 WINDFLOWER WAY, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-27T14:50:57.000
Update Date
2020-03-29T18:44:47.000
Closed Date
2020-03-27T14:50:57.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TE7X0AAL
Lat Location
(32.99771819495299000,-96.80300878103269000)
20-00388166
Service Request Number: 20-00388166 • Address: 6808 SAINT ANNE ST, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00388166
Address
6808 SAINT ANNE ST, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-15T17:08:23.000
Update Date
2020-04-20T09:20:52.000
Closed Date
2020-04-15T17:08:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGGclAAH
Lat Location
(32.97694576596716000,-96.79036963578690000)
20-00194412
Service Request Number: 20-00194412 • Address: HILLCREST RD & FLANARY LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00194412
Address
HILLCREST RD & FLANARY LN, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-25T13:35:58.000
Update Date
2020-07-12T01:08:52.000
Closed Date
2020-02-25T13:35:58.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000RluX8AAJ
Lat Location
(33.00446943900567500,-96.78375635462004000)
20-00319536
Service Request Number: 20-00319536 • Address: 16683 HILLCREST RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00319536
Address
16683 HILLCREST RD, DALLAS, TX, 75248
City Council District
12
Department
Parks Department
Service Request Type
Park Emergency Regulations Violation - PKR
Overall Service Request Due Date
2020-03-30T18:50:17.000
Status
Closed
Created Date
2020-03-29T18:50:17.000
Update Date
2020-03-29T18:50:22.000
Closed Date
2020-03-29T18:50:17.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEEIuAAP
Lat Location
(32.97758896535625000,-96.78570340834300000)
20-00780572
Service Request Number: 20-00780572 • Address: 18285 HILLCREST RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00780572
Address
18285 HILLCREST RD, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-09-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-05T18:37:10.000
Update Date
2020-07-29T15:57:47.000
Closed Date
2020-07-05T18:37:10.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XechbAAB
Lat Location
(32.99967163113819000,-96.78534410330047000)
19-01188957
Service Request Number: 19-01188957 • Address: 17768 BANNISTER ST, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
19-01188957
Address
17768 BANNISTER ST, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2019-11-07T00:59:00.000
Status
Closed
Created Date
2019-10-07T09:33:11.000
Update Date
2020-07-12T01:06:58.000
Closed Date
2019-10-07T09:33:11.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000N4g4NAAR
Lat Location
(32.98972675177657000,-96.77521427201242000)
20-00311754
Service Request Number: 20-00311754 • Address: 7323 CLEARHAVEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00311754
Address
7323 CLEARHAVEN DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-26T18:10:49.000
Update Date
2020-03-29T19:52:12.000
Closed Date
2020-03-26T18:10:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TE0xuAAD
Lat Location
(32.96711003306672000,-96.78197347927454000)
20-00311920
Service Request Number: 20-00311920 • Address: 6035 MAPLESHADE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00311920
Address
6035 MAPLESHADE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-26T19:49:47.000
Update Date
2020-03-29T20:01:31.000
Closed Date
2020-03-26T19:49:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TE1JHAA1
Lat Location
(33.00676705725959000,-96.80224867300845000)
20-00400883
Service Request Number: 20-00400883 • Address: 4147 HIGH STAR LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00400883
Address
4147 HIGH STAR LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-19T18:32:56.000
Update Date
2020-04-20T09:41:17.000
Closed Date
2020-04-19T18:32:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TGcX7AAL
Lat Location
(32.99191022929626600,-96.84116570535944000)
19-01485333
Service Request Number: 19-01485333 • Address: 7114 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
19-01485333
Address
7114 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2019-12-31T13:14:21.000
Update Date
2020-05-18T12:16:34.000
Closed Date
2019-12-31T13:14:21.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000PzRcJAAV
Lat Location
(32.97903092755381000,-96.78512094645843000)
20-00914850
Service Request Number: 20-00914850 • Address: 6704 MIMMS DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00914850
Address
6704 MIMMS DR, DALLAS, TX, 75252
City Council District
12
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-23T23:59:00.000
Status
Closed
Created Date
2020-09-09T19:44:23.000
Update Date
2020-09-10T10:36:13.000
Closed Date
2020-09-09T19:44:23.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YoA2JAAV
Lat Location
(33.00076247522175500,-96.78659369055967000)
20-00426476
Service Request Number: 20-00426476 • Address: 5202 HARBOR TOWN DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00426476
Address
5202 HARBOR TOWN DR, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-04-24T18:01:04.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-04-24T18:01:04.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000UCwiQAAT
Lat Location
(32.98857635716827000,-96.82660694705167000)
20-00318497
Service Request Number: 20-00318497 • Address: 6059 WINDBREAK TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00318497
Address
6059 WINDBREAK TRL, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-03-28T22:33:55.000
Update Date
2020-03-29T23:00:09.000
Closed Date
2020-03-28T22:33:55.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TECdbAAH
Lat Location
(33.01037172307203000,-96.80248307465973000)
20-00469491
Service Request Number: 20-00469491 • Address: 17811 VAIL ST, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00469491
Address
17811 VAIL ST, DALLAS, TX, 75287
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-06T11:58:48.000
Update Date
2020-05-18T12:12:21.000
Closed Date
2020-05-06T11:58:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Email
Unique Key
500t000000VB27tAAD
Lat Location
(32.98993733526701500,-96.84795834057712000)
20-00318209
Service Request Number: 20-00318209 • Address: 4416 BRIARGROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00318209
Address
4416 BRIARGROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-28T18:23:16.000
Update Date
2020-03-30T03:59:40.000
Closed Date
2020-03-28T18:23:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000TECAaAAP
Lat Location
(32.99217517333952000,-96.83387193474854000)
20-00573923
Service Request Number: 20-00573923 • Address: 7133 CROOKED OAK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00573923
Address
7133 CROOKED OAK DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-09T23:59:00.000
Status
Closed
Created Date
2020-06-02T19:44:46.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-06-02T19:44:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VvFccAAF
Lat Location
(32.97855193475482000,-96.78240840793363000)
20-00432474
Service Request Number: 20-00432474 • Address: 17908 HILLCREST RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00432474
Address
17908 HILLCREST RD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-04-27T13:43:12.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-04-27T13:43:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UD8eUAAT
Lat Location
(32.99434747747301000,-96.78447881032410000)
20-00514590
Service Request Number: 20-00514590 • Address: FLANARY LN & HILLCREST RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00514590
Address
FLANARY LN & HILLCREST RD, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-06-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-18T13:02:12.000
Update Date
2020-05-18T13:28:24.000
Closed Date
2020-05-18T13:02:12.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VD0LwAAL
Lat Location
(33.00446943900567500,-96.78375635462004000)
20-00216079
Service Request Number: 20-00216079 • Address: 7028 JUDI ST, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00216079
Address
7028 JUDI ST, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-06T00:59:00.000
Status
Closed
Created Date
2020-03-02T15:14:00.000
Update Date
2020-07-12T01:09:11.000
Closed Date
2020-03-02T15:14:00.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000Sng5ZAAR
Lat Location
(32.99302334783968000,-96.78346450573137000)
20-00410267
Service Request Number: 20-00410267 • Address: 17573 SEQUOIA DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00410267
Address
17573 SEQUOIA DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-04-21T14:47:42.000
Update Date
2020-07-12T01:08:36.000
Closed Date
2020-04-21T14:47:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UUVZ7AAP
Lat Location
(32.99037052490125000,-96.76145044080859000)
20-00401920
Service Request Number: 20-00401920 • Address: 6203 BERTHOUD PASS, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00401920
Address
6203 BERTHOUD PASS, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-03T16:26:52.000
Update Date
2020-04-20T09:41:31.000
Closed Date
2020-04-03T16:26:52.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGf7fAAD
Lat Location
(32.99168792644898000,-96.79933374946737000)
20-00679441
Service Request Number: 20-00679441 • Address: 2408 RIDGESTONE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00679441
Address
2408 RIDGESTONE DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-09T23:59:00.000
Status
Closed
Created Date
2020-07-01T12:53:19.000
Update Date
2020-07-12T01:08:46.000
Closed Date
2020-07-01T12:53:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000WwKIPAA3
Lat Location
(32.99459515167259000,-96.87099195698647000)
20-00625133
Service Request Number: 20-00625133 • Address: MARSH LN & MONET PL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00625133
Address
MARSH LN & MONET PL, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-17T09:01:52.000
Update Date
2020-06-17T09:31:29.000
Closed Date
2020-06-17T09:01:52.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VxM4VAAV
Lat Location
(33.00452108329215000,-96.85734353635371000)
20-00316082
Service Request Number: 20-00316082 • Address: ADDISON RD & TRINITY MILLS RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00316082
Address
ADDISON RD & TRINITY MILLS RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-02T23:59:00.000
Status
Closed
Created Date
2020-03-27T16:34:18.000
Update Date
2020-03-30T07:58:07.000
Closed Date
2020-03-27T16:34:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TE8rBAAT
Lat Location
(32.99010270638087000,-96.83087327487320000)
20-00903375
Service Request Number: 20-00903375 • Address: 5801 BENT CREEK TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00903375
Address
5801 BENT CREEK TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-09-05T18:44:14.000
Update Date
2020-09-10T11:13:53.000
Closed Date
2020-09-05T18:44:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Ywub8AAB
Lat Location
(33.00885410089587400,-96.80886022635560000)
20-00107914
Service Request Number: 20-00107914 • Address: 8255 SNAPDRAGON WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00107914
Address
8255 SNAPDRAGON WAY, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-03T16:58:21.000
Status
Closed
Created Date
2020-01-31T16:58:14.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-01-31T16:58:14.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000R4gRgAAJ
Lat Location
(32.99380377642127000,-96.75989508163275000)
20-00319877
Service Request Number: 20-00319877 • Address: CAMPBELL RD & HILLCREST RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00319877
Address
CAMPBELL RD & HILLCREST RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-03-30T03:13:47.000
Update Date
2020-03-30T09:06:59.000
Closed Date
2020-03-30T03:13:47.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TEF8RAAX
Lat Location
(32.97914871834315400,-96.78576627751929000)
DFW Data AI • Dallas-Fort Worth public-data exploration interface