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311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00780422
Service Request Number: 20-00780422 • Address: 6007 SPRINGFLOWER TRL, DALLAS • City Council District: 12
Service Request Number
20-00780422
Address
6007 SPRINGFLOWER TRL, DALLAS
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New (Duplicate)
Created Date
2020-07-29T15:34:29.000
Update Date
2020-07-29T15:34:37.000
Closed Date
2020-07-29T15:34:29.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XecTxAAJ
Lat Location
(32.97880774492137000,-96.80283187705990000)
20-00780347
Service Request Number: 20-00780347 • Address: 6615 COOLGLEN DR, DALLAS • City Council District: 12
Service Request Number
20-00780347
Address
6615 COOLGLEN DR, DALLAS
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-07-29T15:23:36.000
Update Date
2020-07-29T16:24:16.000
Closed Date
2020-07-29T15:23:36.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000XecG0AAJ
Lat Location
(32.97050673391683000,-96.79173001076654000)
20-00402519
Service Request Number: 20-00402519 • Address: 7877 FRANKFORD RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00402519
Address
7877 FRANKFORD RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-20T10:47:35.000
Update Date
2020-04-20T10:51:01.000
Closed Date
2020-04-20T10:47:35.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TGfyuAAD
Lat Location
(32.99777229189519000,-96.76831589506646000)
20-00275717
Service Request Number: 20-00275717 • Address: 8238 CENTIPEDE CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00275717
Address
8238 CENTIPEDE CT, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T18:24:09.000
Update Date
2020-07-12T01:08:46.000
Closed Date
2020-03-17T18:24:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5UV0AAN
Lat Location
(32.98716742542723000,-96.75977695672071000)
20-00408406
Service Request Number: 20-00408406 • Address: MAPLEVIEW CIR & LA BOLSA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00408406
Address
MAPLEVIEW CIR & LA BOLSA DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-04-21T11:17:17.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-04-21T11:17:17.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000UUTnZAAX
Lat Location
(32.96446554350999000,-96.77911148319448000)
20-00320435
Service Request Number: 20-00320435 • Address: 19210 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00320435
Address
19210 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-30T09:16:11.000
Update Date
2020-03-30T09:20:39.000
Closed Date
2020-03-30T09:16:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEGjoAAH
Lat Location
(33.00949003849831000,-96.79531918747050000)
20-00679013
Service Request Number: 20-00679013 • Address: 7838 EL PENSADOR DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00679013
Address
7838 EL PENSADOR DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-09-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-01T01:22:30.000
Update Date
2020-07-12T01:07:11.000
Closed Date
2020-07-01T01:22:30.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000WwJhrAAF
Lat Location
(32.96519851541921000,-96.77129516508033000)
20-00342944
Service Request Number: 20-00342944 • Address: 6203 BERTHOUD PASS, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00342944
Address
6203 BERTHOUD PASS, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Construction Right of Way/Status - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-04-03T16:26:52.000
Update Date
2020-04-20T10:44:34.000
Closed Date
2020-04-03T16:26:52.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TExicAAD
Lat Location
(32.99168792644898000,-96.79933374946737000)
20-00402623
Service Request Number: 20-00402623 • Address: 6431 GARLINGHOUSE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00402623
Address
6431 GARLINGHOUSE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-13T07:36:55.000
Update Date
2020-04-20T10:57:02.000
Closed Date
2020-04-13T07:36:55.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGgIyAAL
Lat Location
(33.00417522304338000,-96.79316348143506000)
20-00780331
Service Request Number: 20-00780331 • Address: CAMPBELL RD & HILLCREST RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00780331
Address
CAMPBELL RD & HILLCREST RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-04T23:59:00.000
Status
Closed
Created Date
2020-07-29T15:21:38.000
Update Date
2020-07-29T15:31:06.000
Closed Date
2020-07-29T15:21:38.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XecDBAAZ
Lat Location
(32.97914871834315400,-96.78576627751929000)
20-00396830
Service Request Number: 20-00396830 • Address: 5312 CHANNELBROOK CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00396830
Address
5312 CHANNELBROOK CT, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-04-17T14:59:03.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-04-17T14:59:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGWHwAAP
Lat Location
(33.00138638986348000,-96.81791603073962000)
20-00590115
Service Request Number: 20-00590115 • Address: 6716 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00590115
Address
6716 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-06-08T07:40:52.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-06-08T07:40:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vvv2NAAR
Lat Location
(32.98787524027519400,-96.78884455345992000)
20-00402368
Service Request Number: 20-00402368 • Address: 18101 COIT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00402368
Address
18101 COIT RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-20T10:33:32.000
Update Date
2020-04-20T10:37:47.000
Closed Date
2020-04-20T10:33:32.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TGftyAAD
Lat Location
(32.99774352695012000,-96.76798446470882000)
20-00314882
Service Request Number: 20-00314882 • Address: 19129 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00314882
Address
19129 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-29T23:59:00.000
Status
Closed
Created Date
2020-03-27T14:13:39.000
Update Date
2020-03-30T08:53:45.000
Closed Date
2020-03-27T14:13:39.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TE6tGAAT
Lat Location
(33.00801847757136000,-96.79564773788094000)
19-01263283
Service Request Number: 19-01263283 • Address: 3123 HARBINGER LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
19-01263283
Address
3123 HARBINGER LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-10-28T23:59:00.000
Status
Closed
Created Date
2019-10-27T18:24:13.000
Update Date
2020-07-12T01:07:25.000
Closed Date
2019-10-27T18:24:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Nt2VUAAZ
Lat Location
(32.99421515091852000,-96.86603170670260000)
19-01387191
Service Request Number: 19-01387191 • Address: 7622 KILMICHAEL LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
19-01387191
Address
7622 KILMICHAEL LN, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-02-04T00:59:00.000
Status
Closed
Created Date
2019-12-02T14:40:56.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2019-12-02T14:40:56.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OdxJSAAZ
Lat Location
(32.97707573871936400,-96.77664408346457000)
20-00645128
Service Request Number: 20-00645128 • Address: 7500 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00645128
Address
7500 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-07-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-22T18:57:28.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-06-22T18:57:28.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VyAwaAAF
Lat Location
(32.98788225082130000,-96.77792624276358000)
20-00485339
Service Request Number: 20-00485339 • Address: 4208 WINDHAVEN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00485339
Address
4208 WINDHAVEN LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-11T11:24:19.000
Update Date
2020-05-18T13:22:02.000
Closed Date
2020-05-11T11:24:19.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBwLNAA1
Lat Location
(33.00761355729250000,-96.83913204630383000)
20-00661765
Service Request Number: 20-00661765 • Address: 18069 DAVENPORT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00661765
Address
18069 DAVENPORT RD, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-01T23:59:00.000
Status
Closed
Created Date
2020-06-26T14:40:00.000
Update Date
2020-07-12T01:07:25.000
Closed Date
2020-06-26T14:40:00.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
311-App
Unique Key
500t000000WvfHPAAZ
Lat Location
(32.99731949644713000,-96.79373055886997000)
20-00394458
Service Request Number: 20-00394458 • Address: 7632 KEVIN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00394458
Address
7632 KEVIN DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-17T10:11:07.000
Update Date
2020-04-20T11:12:28.000
Closed Date
2020-04-17T10:11:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGSSMAA5
Lat Location
(32.98279004433635500,-96.77691941943321000)
20-00391794
Service Request Number: 20-00391794 • Address: 17224 TOWNSLEY CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00391794
Address
17224 TOWNSLEY CT, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-30T23:59:00.000
Status
Closed
Created Date
2020-04-16T14:41:05.000
Update Date
2020-04-20T11:08:53.000
Closed Date
2020-04-16T14:41:05.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGNULAA5
Lat Location
(32.98564320325447600,-96.78344120233193000)
20-00320822
Service Request Number: 20-00320822 • Address: 18900 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00320822
Address
18900 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-30T10:02:50.000
Update Date
2020-03-30T10:32:05.000
Closed Date
2020-03-30T10:02:50.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEHacAAH
Lat Location
(33.00605821129881400,-96.82883481432867000)
20-00318169
Service Request Number: 20-00318169 • Address: HILLCREST RD & CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00318169
Address
HILLCREST RD & CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-28T17:59:01.000
Update Date
2020-03-30T10:23:16.000
Closed Date
2020-03-28T17:59:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEC8sAAH
Lat Location
(32.97914871834315400,-96.78576627751929000)
20-00906506
Service Request Number: 20-00906506 • Address: 19200 CAMPBELL RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00906506
Address
19200 CAMPBELL RD, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-11-11T00:59:00.000
Status
In Progress
Created Date
2020-09-08T09:05:50.000
Update Date
2020-09-10T10:37:22.000
Closed Date
2020-09-08T09:05:50.000
Priority
MCC
Method Received Description
API
Unique Key
500t000000YnevIAAR
Lat Location
(33.00730397161753000,-96.81196035141181000)
20-00513360
Service Request Number: 20-00513360 • Address: 18175 MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00513360
Address
18175 MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-18T11:29:03.000
Update Date
2020-05-18T12:39:38.000
Closed Date
2020-05-18T11:29:03.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCxmkAAD
Lat Location
(32.99655954984782400,-96.84401418174872000)
20-00402711
Service Request Number: 20-00402711 • Address: 18803 BILBROOK LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00402711
Address
18803 BILBROOK LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2020-06-01T23:59:00.000
Status
Closed
Created Date
2020-04-20T11:07:22.000
Update Date
2020-04-20T11:08:04.000
Closed Date
2020-04-20T11:07:22.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGgS5AAL
Lat Location
(33.00852053610983000,-96.86540510062841000)
20-00320670
Service Request Number: 20-00320670 • Address: 18708 WAINSBOROUGH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00320670
Address
18708 WAINSBOROUGH LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-28T14:14:49.000
Update Date
2020-03-30T09:43:13.000
Closed Date
2020-03-28T14:14:49.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEHEgAAP
Lat Location
(32.99940545716444000,-96.81604760817910000)
20-00320472
Service Request Number: 20-00320472 • Address: 4419 LANDPIPER CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00320472
Address
4419 LANDPIPER CT, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-30T09:20:21.000
Update Date
2020-03-30T10:44:48.000
Closed Date
2020-03-30T09:20:21.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TEGqLAAX
Lat Location
(33.00161727933300000,-96.83288819449156000)
20-00514584
Service Request Number: 20-00514584 • Address: ROSEMEADE PKWY & DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00514584
Address
ROSEMEADE PKWY & DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Visibility Obstruction - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-18T13:28:00.000
Update Date
2020-05-18T14:16:53.000
Closed Date
2020-05-18T13:28:00.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VD0LDAA1
Lat Location
(33.00996785086006500,-96.82968664703830000)
20-00314428
Service Request Number: 20-00314428 • Address: 2324 SEEDLING LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00314428
Address
2324 SEEDLING LN, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-03-27T13:12:55.000
Update Date
2020-03-30T11:25:46.000
Closed Date
2020-03-27T13:12:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TE6KFAA1
Lat Location
(32.99056287013496000,-96.87341436130863000)
20-00317604
Service Request Number: 20-00317604 • Address: 2940 COURTLAND DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00317604
Address
2940 COURTLAND DR, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-04T23:59:00.000
Status
Closed
Created Date
2020-03-28T13:25:25.000
Update Date
2020-03-30T11:26:20.000
Closed Date
2020-03-28T13:25:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEBMKAA5
Lat Location
(32.99378254628063400,-96.86469076020010000)
19-01238495
Service Request Number: 19-01238495 • Address: 7130 LA SOBRINA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
19-01238495
Address
7130 LA SOBRINA DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-30T23:59:00.000
Status
Closed
Created Date
2019-10-21T10:06:58.000
Update Date
2020-01-27T03:53:14.000
Closed Date
2019-10-21T10:06:58.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NZHpBAAX
Lat Location
(32.96744843545515400,-96.78422797957388000)
20-00365912
Service Request Number: 20-00365912 • Address: 6080 WILLOW WOOD LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00365912
Address
6080 WILLOW WOOD LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T20:00:13.000
Update Date
2020-07-12T01:07:51.000
Closed Date
2020-04-09T20:00:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFdubAAD
Lat Location
(33.01099153630515600,-96.80191093963116000)
20-00317536
Service Request Number: 20-00317536 • Address: 16927 OLD POND DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00317536
Address
16927 OLD POND DR, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-03-28T12:52:55.000
Update Date
2020-03-30T11:32:27.000
Closed Date
2020-03-28T12:52:55.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEBGbAAP
Lat Location
(32.98064260095700000,-96.78408810717256000)
20-00494524
Service Request Number: 20-00494524 • Address: 5147 QUAIL LAKE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00494524
Address
5147 QUAIL LAKE DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-13T09:26:10.000
Update Date
2020-07-12T01:08:32.000
Closed Date
2020-05-13T09:26:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCI5yAAH
Lat Location
(32.99420123379375000,-96.82041625273355000)
20-00403059
Service Request Number: 20-00403059 • Address: 7877 FRANKFORD RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00403059
Address
7877 FRANKFORD RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-20T11:41:25.000
Update Date
2020-04-20T11:46:05.000
Closed Date
2020-04-20T11:41:25.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TGgyuAAD
Lat Location
(32.99777229189519000,-96.76831589506646000)
19-01290358
Service Request Number: 19-01290358 • Address: 16108 FALLKIRK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
19-01290358
Address
16108 FALLKIRK DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-13T00:59:00.000
Status
Closed
Created Date
2019-11-04T15:51:01.000
Update Date
2020-07-12T01:08:07.000
Closed Date
2019-11-04T15:51:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NvMopAAF
Lat Location
(32.97293313986775000,-96.76935547342069000)
20-00310137
Service Request Number: 20-00310137 • Address: 6011 BENTWOOD TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00310137
Address
6011 BENTWOOD TRL, DALLAS, TX, 75252
City Council District
12
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-03-26T13:51:52.000
Update Date
2020-03-30T12:14:29.000
Closed Date
2020-03-26T13:51:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TDyF7AAL
Lat Location
(33.00391184006857500,-96.80425425585480000)
20-00321590
Service Request Number: 20-00321590 • Address: 6904 SPANKY BRANCH CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00321590
Address
6904 SPANKY BRANCH CT, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-30T11:35:39.000
Update Date
2020-03-30T12:31:52.000
Closed Date
2020-03-30T11:35:39.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TEJ1oAAH
Lat Location
(32.98245942111672000,-96.79069562955382000)
20-00322028
Service Request Number: 20-00322028 • Address: 5922 MAPLESHADE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00322028
Address
5922 MAPLESHADE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-30T12:34:46.000
Update Date
2020-03-30T12:36:17.000
Closed Date
2020-03-30T12:34:46.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEJsiAAH
Lat Location
(33.00615074450377000,-96.80582693802330000)
20-00906860
Service Request Number: 20-00906860 • Address: 5622 HARBOR TOWN DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00906860
Address
5622 HARBOR TOWN DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-09-08T09:49:32.000
Update Date
2020-09-10T11:33:27.000
Closed Date
2020-09-08T09:49:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Yng9FAAR
Lat Location
(32.98779840720837000,-96.81744623933710000)
20-00402705
Service Request Number: 20-00402705 • Address: 7575 FRANKFORD RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00402705
Address
7575 FRANKFORD RD, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-20T11:06:41.000
Update Date
2020-04-20T12:24:39.000
Closed Date
2020-04-20T11:06:41.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000TGgMYAA1
Lat Location
(32.99778965588255000,-96.77327203108105000)
20-00211742
Service Request Number: 20-00211742 • Address: 7719 LONE MOOR CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00211742
Address
7719 LONE MOOR CIR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-10T23:59:00.000
Status
Closed
Created Date
2020-02-29T18:43:21.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-02-29T18:43:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnVVCAA3
Lat Location
(32.98398314786529000,-96.77406467360692000)
20-00321792
Service Request Number: 20-00321792 • Address: 7102 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00321792
Address
7102 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-30T12:00:20.000
Update Date
2020-03-30T12:12:27.000
Closed Date
2020-03-30T12:00:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEJRXAA5
Lat Location
(32.97910923508944000,-96.78551697653480000)
20-00600844
Service Request Number: 20-00600844 • Address: ARAPAHO RD & MEADOWCREEK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00600844
Address
ARAPAHO RD & MEADOWCREEK DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-10T11:18:53.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-06-10T11:18:53.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwMe2AAF
Lat Location
(32.96240667781814000,-96.79168612771991000)
20-00319782
Service Request Number: 20-00319782 • Address: 6704 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00319782
Address
6704 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-29T22:10:43.000
Update Date
2020-03-30T13:23:48.000
Closed Date
2020-03-29T22:10:43.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEEeSAAX
Lat Location
(32.98787623794170000,-96.78913098223722000)
20-00504018
Service Request Number: 20-00504018 • Address: 6787 WINDROCK RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00504018
Address
6787 WINDROCK RD, DALLAS, TX, 75252
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-15T00:03:03.000
Update Date
2020-05-18T14:10:18.000
Closed Date
2020-05-15T00:03:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCcv7AAD
Lat Location
(32.99386036127012000,-96.78725404143735000)
20-00316958
Service Request Number: 20-00316958 • Address: 4460 TRINITY MILLS RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00316958
Address
4460 TRINITY MILLS RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-28T07:30:55.000
Update Date
2020-03-30T13:04:05.000
Closed Date
2020-03-28T07:30:55.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEALqAAP
Lat Location
(32.98987458809128000,-96.83186469851702000)
20-00322163
Service Request Number: 20-00322163 • Address: 18950 MARSH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00322163
Address
18950 MARSH LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-30T12:56:37.000
Update Date
2020-03-30T13:39:03.000
Closed Date
2020-03-30T12:56:37.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TEK9oAAH
Lat Location
(33.00972276398364000,-96.85714612006379000)
20-00902388
Service Request Number: 20-00902388 • Address: 16909 COLEGROVE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00902388
Address
16909 COLEGROVE DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-09-05T08:29:09.000
Update Date
2020-09-10T11:40:03.000
Closed Date
2020-09-05T08:29:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YwsQ6AAJ
Lat Location
(32.98086127297778000,-96.78704425179033000)
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