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311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00902636
Service Request Number: 20-00902636 • Address: 5928 RICHWATER DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00902636
Address
5928 RICHWATER DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-09-05T10:49:38.000
Update Date
2020-09-10T11:31:24.000
Closed Date
2020-09-05T10:49:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Ywt2MAAR
Lat Location
(32.99394328488565000,-96.80571700653297000)
20-00322206
Service Request Number: 20-00322206 • Address: 6984 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00322206
Address
6984 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Parks Department
Service Request Type
Park Emergency Regulations Violation - PKR
Overall Service Request Due Date
2020-03-31T13:01:19.000
Status
Closed
Created Date
2020-03-30T13:01:19.000
Update Date
2020-03-30T13:01:26.000
Closed Date
2020-03-30T13:01:19.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEKEAAA5
Lat Location
(32.97895755304799000,-96.78819715727691000)
20-00404058
Service Request Number: 20-00404058 • Address: MEANDERING WAY & CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00404058
Address
MEANDERING WAY & CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-20T13:25:46.000
Update Date
2020-04-20T13:34:16.000
Closed Date
2020-04-20T13:25:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TGiY0AAL
Lat Location
(32.97832698723503000,-96.77872757534648000)
20-00780437
Service Request Number: 20-00780437 • Address: 6007 SPRINGFLOWER TRL, DALLAS • City Council District: 12
Service Request Number
20-00780437
Address
6007 SPRINGFLOWER TRL, DALLAS
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New (Duplicate)
Created Date
2020-07-29T15:37:05.000
Update Date
2020-07-29T15:37:13.000
Closed Date
2020-07-29T15:37:05.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XecFoAAJ
Lat Location
(32.97880774492137000,-96.80283187705990000)
20-00575412
Service Request Number: 20-00575412 • Address: 4619 SPYGLASS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00575412
Address
4619 SPYGLASS DR, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-08-05T23:59:00.000
Status
Closed
Created Date
2020-06-03T10:33:11.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-06-03T10:33:11.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvK5uAAF
Lat Location
(32.99452013950604000,-96.82739767736315000)
20-00322909
Service Request Number: 20-00322909 • Address: 17721 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00322909
Address
17721 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-30T14:21:06.000
Update Date
2020-03-30T14:23:44.000
Closed Date
2020-03-30T14:21:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TELR5AAP
Lat Location
(32.99148678782962000,-96.82972659681216000)
20-00322218
Service Request Number: 20-00322218 • Address: 4415 BELMAR CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00322218
Address
4415 BELMAR CT, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-03-30T13:03:05.000
Update Date
2020-03-30T14:25:41.000
Closed Date
2020-03-30T13:03:05.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEKFmAAP
Lat Location
(32.99919137739868000,-96.83292978780132000)
20-00322723
Service Request Number: 20-00322723 • Address: 17721 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00322723
Address
17721 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-30T13:59:19.000
Update Date
2020-03-30T14:04:16.000
Closed Date
2020-03-30T13:59:19.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEL7eAAH
Lat Location
(32.99148678782962000,-96.82972659681216000)
20-00322477
Service Request Number: 20-00322477 • Address: 17721 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00322477
Address
17721 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-30T13:36:53.000
Update Date
2020-03-30T13:42:01.000
Closed Date
2020-03-30T13:36:53.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEKkQAAX
Lat Location
(32.99148678782962000,-96.82972659681216000)
20-00527780
Service Request Number: 20-00527780 • Address: 18918 TUPELO LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00527780
Address
18918 TUPELO LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-07-22T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-05-20T18:23:12.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-05-20T18:23:12.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDVwhAAH
Lat Location
(33.00973364107646500,-96.86148165547411000)
20-00323002
Service Request Number: 20-00323002 • Address: 17062 PRESTON RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00323002
Address
17062 PRESTON RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-30T14:32:15.000
Update Date
2020-03-30T14:39:47.000
Closed Date
2020-03-30T14:32:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TELbAAAX
Lat Location
(32.98261826131543000,-96.80422027536444000)
20-00403450
Service Request Number: 20-00403450 • Address: 7575 FRANKFORD RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00403450
Address
7575 FRANKFORD RD, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-20T12:18:25.000
Update Date
2020-04-20T13:37:06.000
Closed Date
2020-04-20T12:18:25.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TGhZqAAL
Lat Location
(32.99778965588255000,-96.77327203108105000)
19-01265100
Service Request Number: 19-01265100 • Address: LLOYD DR & PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
19-01265100
Address
LLOYD DR & PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-12T00:59:00.000
Status
Closed
Created Date
2019-10-28T11:41:51.000
Update Date
2020-07-12T01:08:56.000
Closed Date
2019-10-28T11:41:51.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NtSM4AAN
Lat Location
(33.00747779540963500,-96.79558829975976000)
20-00404180
Service Request Number: 20-00404180 • Address: 19129 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00404180
Address
19129 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-20T13:37:05.000
Update Date
2020-04-20T13:39:58.000
Closed Date
2020-04-20T13:37:05.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TGijNAAT
Lat Location
(33.00801847757136000,-96.79564773788094000)
20-00322976
Service Request Number: 20-00322976 • Address: 17721 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00322976
Address
17721 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-30T14:28:46.000
Update Date
2020-03-30T14:35:53.000
Closed Date
2020-03-30T14:28:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TELQJAA5
Lat Location
(32.99148678782962000,-96.82972659681216000)
19-01203207
Service Request Number: 19-01203207 • Address: 6434 LAUREL VALLEY RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
19-01203207
Address
6434 LAUREL VALLEY RD, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-21T23:59:00.000
Status
Closed
Created Date
2019-10-10T12:09:57.000
Update Date
2020-01-27T03:32:28.000
Closed Date
2019-10-10T12:09:57.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N5pUWAAZ
Lat Location
(32.96708518813263000,-96.79769345762293000)
19-01225583
Service Request Number: 19-01225583 • Address: 15750 REGAL HILL CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
19-01225583
Address
15750 REGAL HILL CIR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-25T23:59:00.000
Status
Closed
Created Date
2019-10-16T16:21:49.000
Update Date
2020-01-27T03:21:58.000
Closed Date
2019-10-16T16:21:49.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NWipCAAT
Lat Location
(32.96278990062456400,-96.78374412327693000)
20-00514100
Service Request Number: 20-00514100 • Address: 18175 MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00514100
Address
18175 MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-18T12:35:36.000
Update Date
2020-05-18T14:11:28.000
Closed Date
2020-05-18T12:35:36.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCzIXAA1
Lat Location
(32.99655954984782400,-96.84401418174872000)
20-00323358
Service Request Number: 20-00323358 • Address: 18352 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00323358
Address
18352 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-30T15:15:52.000
Update Date
2020-03-30T15:35:27.000
Closed Date
2020-03-30T15:15:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEMC7AAP
Lat Location
(32.99932468756175000,-96.82886340066541000)
20-00250190
Service Request Number: 20-00250190 • Address: 5810 FLINTSHIRE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00250190
Address
5810 FLINTSHIRE LN, DALLAS, TX, 75252
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-11T09:15:29.000
Update Date
2020-03-30T14:53:08.000
Closed Date
2020-03-11T09:15:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4hDpAAJ
Lat Location
(33.00317858665014400,-96.80859887550585000)
19-01221919
Service Request Number: 19-01221919 • Address: 7211 CANONGATE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
19-01221919
Address
7211 CANONGATE DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-25T23:59:00.000
Status
Closed
Created Date
2019-10-16T07:43:26.000
Update Date
2020-01-27T03:50:31.000
Closed Date
2019-10-16T07:43:26.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NWRZ6AAP
Lat Location
(32.97930629857618000,-96.78074038906253000)
20-00322371
Service Request Number: 20-00322371 • Address: 18352 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00322371
Address
18352 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-30T13:24:37.000
Update Date
2020-03-30T15:11:29.000
Closed Date
2020-03-30T13:24:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEKRtAAP
Lat Location
(32.99932468756175000,-96.82886340066541000)
20-00778835
Service Request Number: 20-00778835 • Address: 4200 HORIZON NORTH PKWY, DALLAS • City Council District: 12
Service Request Number
20-00778835
Address
4200 HORIZON NORTH PKWY, DALLAS
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-29T11:20:51.000
Update Date
2020-07-29T16:16:48.000
Closed Date
2020-07-29T11:20:51.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeWZIAA3
Lat Location
(33.01402954620752000,-96.84069368005734000)
20-00322811
Service Request Number: 20-00322811 • Address: 2719 CANCUN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00322811
Address
2719 CANCUN LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-30T14:09:55.000
Update Date
2020-03-30T15:26:42.000
Closed Date
2020-03-30T14:09:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TELCBAA5
Lat Location
(33.00874463842567500,-96.86430402199889000)
20-00403432
Service Request Number: 20-00403432 • Address: 7607 CARTA VALLEY DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00403432
Address
7607 CARTA VALLEY DR, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-20T12:16:57.000
Update Date
2020-04-20T13:29:30.000
Closed Date
2020-04-20T12:16:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000TGhXzAAL
Lat Location
(32.97287307294190000,-96.77634659483377000)
19-01248216
Service Request Number: 19-01248216 • Address: 6506 BARNSBURY CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
19-01248216
Address
6506 BARNSBURY CT, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-01T23:59:00.000
Status
Closed
Created Date
2019-10-23T10:24:03.000
Update Date
2020-01-27T03:42:55.000
Closed Date
2019-10-23T10:24:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NaGriAAF
Lat Location
(32.97956989958184000,-96.79498099688645000)
20-00323463
Service Request Number: 20-00323463 • Address: 16740 HILLCREST RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00323463
Address
16740 HILLCREST RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-30T15:28:22.000
Update Date
2020-03-30T15:33:54.000
Closed Date
2020-03-30T15:28:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEMN4AAP
Lat Location
(32.97839657312021000,-96.78559952326690000)
20-00780735
Service Request Number: 20-00780735 • Address: 4034 COBBLERS LN, DALLAS • City Council District: 12
Service Request Number
20-00780735
Address
4034 COBBLERS LN, DALLAS
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2020-07-30T16:21:24.000
Status
Closed
Created Date
2020-07-29T16:21:24.000
Update Date
2020-07-29T16:21:28.000
Closed Date
2020-07-29T16:21:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XedMJAAZ
Lat Location
(32.99064358463242000,-96.84343147395727000)
20-00323047
Service Request Number: 20-00323047 • Address: 17773 SAGE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00323047
Address
17773 SAGE LN, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-03-30T14:38:10.000
Update Date
2020-03-30T15:07:58.000
Closed Date
2020-03-30T14:38:10.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TELgFAAX
Lat Location
(32.99295111615783000,-96.76193312510121000)
20-00394780
Service Request Number: 20-00394780 • Address: 4140 RAINSONG DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00394780
Address
4140 RAINSONG DR, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-17T10:49:01.000
Update Date
2020-04-20T14:15:50.000
Closed Date
2020-04-17T10:49:01.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGT0JAAX
Lat Location
(32.99347710634635400,-96.84043893716186000)
20-00777372
Service Request Number: 20-00777372 • Address: 8079 SUNFLOWER LN, DALLAS • City Council District: 12
Service Request Number
20-00777372
Address
8079 SUNFLOWER LN, DALLAS
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-07-29T07:25:04.000
Update Date
2020-07-29T16:42:53.000
Closed Date
2020-07-29T07:25:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeQU9AAN
Lat Location
(32.99270137264099000,-96.76528692839383000)
20-00312921
Service Request Number: 20-00312921 • Address: 4408 COBBLERS LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00312921
Address
4408 COBBLERS LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Commercial Roll Cart Services - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-03-27T09:52:12.000
Update Date
2020-03-30T16:03:59.000
Closed Date
2020-03-27T09:52:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TE3lwAAD
Lat Location
(32.99109134802877500,-96.83322560979697000)
20-00665615
Service Request Number: 20-00665615 • Address: 6035 DEREK TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00665615
Address
6035 DEREK TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-03T19:00:00.000
Status
Closed
Created Date
2020-06-28T03:48:04.000
Update Date
2020-07-12T01:09:09.000
Closed Date
2020-06-28T03:48:04.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000WvllpAAB
Lat Location
(33.00823104884871000,-96.80268887737479000)
20-00392819
Service Request Number: 20-00392819 • Address: 3731 SAM RAYBURN TRL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00392819
Address
3731 SAM RAYBURN TRL, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-16T16:52:05.000
Update Date
2020-05-18T14:45:06.000
Closed Date
2020-04-16T16:52:05.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGP6kAAH
Lat Location
(33.00229562497225000,-96.85024710506296000)
20-00599240
Service Request Number: 20-00599240 • Address: RODALE WAY & TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00599240
Address
RODALE WAY & TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Fire Rescue
Service Request Type
Parking in Fire Lane/ Fire Hydrants - DFR
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-10T06:08:30.000
Update Date
2020-06-17T10:18:20.000
Closed Date
2020-06-10T06:08:30.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwIj6AAF
Lat Location
(33.00412877720718500,-96.85206055079185000)
20-00218947
Service Request Number: 20-00218947 • Address: 3925 ST CHRISTOPHER LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00218947
Address
3925 ST CHRISTOPHER LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-03-03T11:06:18.000
Update Date
2020-07-12T01:09:04.000
Closed Date
2020-03-03T11:06:18.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnnZCAAZ
Lat Location
(32.99306101543422000,-96.84445966062793000)
20-00323659
Service Request Number: 20-00323659 • Address: TRINITY MILLS RD & ADDISON RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00323659
Address
TRINITY MILLS RD & ADDISON RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-30T15:52:03.000
Update Date
2020-03-30T17:02:09.000
Closed Date
2020-03-30T15:52:03.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TEMgpAAH
Lat Location
(32.99010270638087000,-96.83087327487320000)
20-00357913
Service Request Number: 20-00357913 • Address: 4503 BRETTON BAY LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00357913
Address
4503 BRETTON BAY LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-08T11:05:42.000
Update Date
2020-07-12T01:08:27.000
Closed Date
2020-04-08T11:05:42.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFQ8pAAH
Lat Location
(32.99340507857564000,-96.83389692894384000)
20-00915069
Service Request Number: 20-00915069 • Address: MIDWAY RD & ROSEMEADE PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00915069
Address
MIDWAY RD & ROSEMEADE PKWY, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-09-16T23:59:00.000
Status
Closed
Created Date
2020-09-10T06:29:50.000
Update Date
2020-09-10T11:41:36.000
Closed Date
2020-09-10T06:29:50.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Internal
Unique Key
500t000000YoBkCAAV
Lat Location
(33.01045325810441000,-96.84380379181214000)
20-00323433
Service Request Number: 20-00323433 • Address: 17617 MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00323433
Address
17617 MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-30T15:24:34.000
Update Date
2020-03-30T17:02:22.000
Closed Date
2020-03-30T15:24:34.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TEMKoAAP
Lat Location
(32.98821842237150000,-96.84245470165796000)
20-00324351
Service Request Number: 20-00324351 • Address: 5737 BRUSHY CREEK TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00324351
Address
5737 BRUSHY CREEK TRL, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-30T18:03:57.000
Update Date
2020-03-30T18:07:00.000
Closed Date
2020-03-30T18:03:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TENoGAAX
Lat Location
(33.00809950605702000,-96.81089329121515000)
20-00317540
Service Request Number: 20-00317540 • Address: 7110 CLAREN CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00317540
Address
7110 CLAREN CT, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-28T12:55:54.000
Update Date
2020-03-30T18:28:36.000
Closed Date
2020-03-28T12:55:54.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEBGvAAP
Lat Location
(32.99169242245151400,-96.78020632219071000)
19-01481706
Service Request Number: 19-01481706 • Address: 4038 COBBLERS LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
19-01481706
Address
4038 COBBLERS LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-01-04T00:59:00.000
Status
Closed (Transferred)
Created Date
2019-12-26T13:19:27.000
Update Date
2020-07-12T01:07:54.000
Closed Date
2019-12-26T13:19:27.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PzKOAAA3
Lat Location
(32.99038232801372000,-96.84326278051263000)
20-00316362
Service Request Number: 20-00316362 • Address: 6015 DAVENPORT RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00316362
Address
6015 DAVENPORT RD, DALLAS, TX, 75248
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-03-27T17:30:25.000
Update Date
2020-03-30T18:35:27.000
Closed Date
2020-03-27T17:30:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TE9GkAAL
Lat Location
(32.97625560511002000,-96.80343143284013000)
20-00321258
Service Request Number: 20-00321258 • Address: 7110 CLAREN CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00321258
Address
7110 CLAREN CT, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-30T10:58:16.000
Update Date
2020-03-30T18:31:42.000
Closed Date
2020-03-30T10:58:16.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEIMqAAP
Lat Location
(32.99169242245151400,-96.78020632219071000)
20-00317975
Service Request Number: 20-00317975 • Address: 17390 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00317975
Address
17390 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-28T16:32:58.000
Update Date
2020-03-30T19:02:04.000
Closed Date
2020-03-28T16:32:58.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEBtsAAH
Lat Location
(32.98972897084024000,-96.80177818254656000)
20-00321004
Service Request Number: 20-00321004 • Address: 16823 COLEGROVE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00321004
Address
16823 COLEGROVE DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-30T10:24:52.000
Update Date
2020-03-30T18:42:11.000
Closed Date
2020-03-30T10:24:52.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEHucAAH
Lat Location
(32.98010728996390400,-96.78763212880078000)
20-00324524
Service Request Number: 20-00324524 • Address: 6915 LA MANGA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00324524
Address
6915 LA MANGA DR, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-30T20:14:31.000
Update Date
2020-03-30T21:18:16.000
Closed Date
2020-03-30T20:14:31.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TEOEnAAP
Lat Location
(32.97124264518384000,-96.78716715708589000)
20-00324588
Service Request Number: 20-00324588 • Address: 6251 CUPERTINO TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00324588
Address
6251 CUPERTINO TRL, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-30T19:53:37.000
Update Date
2020-03-30T21:50:56.000
Closed Date
2020-03-30T19:53:37.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TEONzAAP
Lat Location
(33.00427533641025000,-96.79666686471260000)
20-00665508
Service Request Number: 20-00665508 • Address: 5604 OAK FALLS CIR, DALLAS • City Council District: 12
Service Request Number
20-00665508
Address
5604 OAK FALLS CIR, DALLAS
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-03T19:00:00.000
Status
Closed
Created Date
2020-06-28T03:47:59.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-06-28T03:47:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Wvlk6AAB
Lat Location
(32.99015594121689000,-96.81748446042278000)
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