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311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00512242
Service Request Number: 20-00512242 • Address: 4604 CREEKMEADOW DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00512242
Address
4604 CREEKMEADOW DR, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-07-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-15T17:04:16.000
Update Date
2020-07-12T01:07:11.000
Closed Date
2020-05-15T17:04:16.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCuOLAA1
Lat Location
(32.99383941396218000,-96.83226353449845000)
20-00027625
Service Request Number: 20-00027625 • Address: CAMPBELL RD & FRANKFORD RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00027625
Address
CAMPBELL RD & FRANKFORD RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Markings - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-01-09T15:20:38.000
Update Date
2020-03-31T15:33:57.000
Closed Date
2020-01-09T15:20:38.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Q0Vy6AAF
Lat Location
(32.99821921767770000,-96.80553519625028000)
20-00327927
Service Request Number: 20-00327927 • Address: 17602 KELLY BLVD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00327927
Address
17602 KELLY BLVD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-02T23:59:00.000
Status
Closed
Created Date
2020-03-31T14:51:47.000
Update Date
2020-03-31T14:56:26.000
Closed Date
2020-03-31T14:51:47.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEUpBAAX
Lat Location
(32.98985586282781000,-96.86714348578916000)
20-00437407
Service Request Number: 20-00437407 • Address: 17657 COIT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00437407
Address
17657 COIT RD, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-28T13:03:32.000
Update Date
2020-04-29T19:13:06.000
Closed Date
2020-04-28T13:03:32.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDI7pAAH
Lat Location
(32.99036975857704000,-96.76805536521576000)
20-00444761
Service Request Number: 20-00444761 • Address: 18208 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00444761
Address
18208 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-29T18:44:07.000
Update Date
2020-04-29T19:18:34.000
Closed Date
2020-04-29T18:44:07.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDViAAAX
Lat Location
(32.99952361964299000,-96.79693611550950000)
20-00307403
Service Request Number: 20-00307403 • Address: 7623 BURNS RUN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00307403
Address
7623 BURNS RUN, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-03-25T19:48:00.000
Update Date
2020-03-31T15:15:40.000
Closed Date
2020-03-25T19:48:00.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDsQfAAL
Lat Location
(32.97640425948959000,-96.77669136651262000)
20-00027382
Service Request Number: 20-00027382 • Address: 6921 WINDING CREEK CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00027382
Address
6921 WINDING CREEK CT, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-17T00:59:00.000
Status
Closed
Created Date
2020-01-09T14:39:48.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-01-09T14:39:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Q0VLyAAN
Lat Location
(32.99417537939548000,-96.79447137791428000)
20-00534331
Service Request Number: 20-00534331 • Address: 7103 DEBBE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00534331
Address
7103 DEBBE DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-22T10:50:26.000
Update Date
2020-05-22T16:14:04.000
Closed Date
2020-05-22T10:50:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDleaAAD
Lat Location
(32.99349423876287000,-96.78354098790372000)
20-00027538
Service Request Number: 20-00027538 • Address: 17619 MEDINA DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00027538
Address
17619 MEDINA DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-09T15:05:54.000
Update Date
2020-03-31T15:28:39.000
Closed Date
2020-01-09T15:05:54.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0VmPAAV
Lat Location
(32.99077936069960500,-96.87397232074785000)
20-00328024
Service Request Number: 20-00328024 • Address: 17602 KELLY BLVD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00328024
Address
17602 KELLY BLVD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-02T23:59:00.000
Status
Closed
Created Date
2020-03-31T15:01:08.000
Update Date
2020-03-31T15:05:28.000
Closed Date
2020-03-31T15:01:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEUzLAAX
Lat Location
(32.98985586282781000,-96.86714348578916000)
20-00040561
Service Request Number: 20-00040561 • Address: 2707 RAPHAEL LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00040561
Address
2707 RAPHAEL LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-01-13T22:01:51.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-01-13T22:01:51.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000Q17jwAAB
Lat Location
(33.00528320951282500,-96.86214000553596000)
20-00289085
Service Request Number: 20-00289085 • Address: 18199 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00289085
Address
18199 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-03-20T16:59:00.000
Update Date
2020-04-21T07:31:21.000
Closed Date
2020-03-20T16:59:00.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Email
Unique Key
500t000000TDLIXAA5
Lat Location
(32.99743380186992000,-96.82960260976547000)
20-00318950
Service Request Number: 20-00318950 • Address: 6603 FERNSHAW DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00318950
Address
6603 FERNSHAW DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-29T11:56:58.000
Update Date
2020-03-31T14:52:21.000
Closed Date
2020-03-29T11:56:58.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEDRCAA5
Lat Location
(32.98506771870314000,-96.79343263679054000)
20-00625793
Service Request Number: 20-00625793 • Address: GENSTAR LN & CROWNOVER CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00625793
Address
GENSTAR LN & CROWNOVER CT, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-17T10:28:11.000
Update Date
2020-06-17T11:46:54.000
Closed Date
2020-06-17T10:28:11.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VxNXEAA3
Lat Location
(33.00260012311683000,-96.79517550683974000)
20-00563885
Service Request Number: 20-00563885 • Address: 7740 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00563885
Address
7740 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Police Department
Service Request Type
Handicap Parking Violation - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-05-31T10:14:02.000
Update Date
2020-07-12T01:08:56.000
Closed Date
2020-05-31T10:14:02.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vup24AAB
Lat Location
(32.98781818350343000,-96.77252491878221000)
20-00083868
Service Request Number: 20-00083868 • Address: 18748 VISTA DEL SOL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00083868
Address
18748 VISTA DEL SOL, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-01-25T17:02:02.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-01-25T17:02:02.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000R3l7WAAR
Lat Location
(33.00610234511092000,-96.83399242754454000)
20-00516484
Service Request Number: 20-00516484 • Address: 16821 COIT RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00516484
Address
16821 COIT RD, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-18T16:49:59.000
Update Date
2020-05-18T18:34:00.000
Closed Date
2020-05-18T16:49:59.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000VD4F4AAL
Lat Location
(32.98335974861032600,-96.76830161307993000)
20-00322420
Service Request Number: 20-00322420 • Address: 4310 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00322420
Address
4310 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-08T23:59:00.000
Status
Closed
Created Date
2020-03-30T13:30:11.000
Update Date
2020-03-31T16:30:35.000
Closed Date
2020-03-30T13:30:11.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEKdyAAH
Lat Location
(33.00398053984139000,-96.83634777346538000)
20-00515007
Service Request Number: 20-00515007 • Address: ROSEMEADE PKWY & DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00515007
Address
ROSEMEADE PKWY & DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-06-01T23:59:00.000
Status
Closed
Created Date
2020-05-18T14:16:25.000
Update Date
2020-05-18T18:55:22.000
Closed Date
2020-05-18T14:16:25.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VD1HgAAL
Lat Location
(33.00996785086006500,-96.82968664703830000)
20-00328407
Service Request Number: 20-00328407 • Address: 16500 SHADYBANK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00328407
Address
16500 SHADYBANK DR, DALLAS, TX, 75248
City Council District
12
Department
Parks Department
Service Request Type
Park Emergency Regulations Violation - PKR
Overall Service Request Due Date
2020-04-01T15:43:11.000
Status
Closed
Created Date
2020-03-31T15:43:12.000
Update Date
2020-03-31T15:43:17.000
Closed Date
2020-03-31T15:43:12.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEVVcAAP
Lat Location
(32.97292460410441000,-96.79162615702114000)
20-00328180
Service Request Number: 20-00328180 • Address: 7348 HIGHLAND HEATHER LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00328180
Address
7348 HIGHLAND HEATHER LN, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-03-31T15:17:08.000
Update Date
2020-03-31T16:07:23.000
Closed Date
2020-03-31T15:17:08.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TEVF9AAP
Lat Location
(32.98730073204642000,-96.77930077397072000)
20-00307973
Service Request Number: 20-00307973 • Address: 5115 AMBERGATE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00307973
Address
5115 AMBERGATE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-02T23:59:00.000
Status
Closed
Created Date
2020-03-26T08:48:32.000
Update Date
2020-03-31T16:08:14.000
Closed Date
2020-03-26T08:48:32.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TDuBpAAL
Lat Location
(32.99980086960145000,-96.82111736646405000)
20-00235292
Service Request Number: 20-00235292 • Address: 5228 TENNINGTON PARK, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00235292
Address
5228 TENNINGTON PARK, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-04-05T23:59:00.000
Status
Closed
Created Date
2020-03-06T16:29:54.000
Update Date
2020-07-12T01:07:02.000
Closed Date
2020-03-06T16:29:54.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnPICAA3
Lat Location
(33.00306834087227500,-96.81908108761243000)
20-00307899
Service Request Number: 20-00307899 • Address: 5111 AMBERGATE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00307899
Address
5111 AMBERGATE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-02T23:59:00.000
Status
Closed
Created Date
2020-03-26T08:38:41.000
Update Date
2020-03-31T16:14:04.000
Closed Date
2020-03-26T08:38:41.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TDu40AAD
Lat Location
(32.99980051305646400,-96.82117272608906000)
20-00601537
Service Request Number: 20-00601537 • Address: 6628 GOLD DUST TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00601537
Address
6628 GOLD DUST TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-06-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-03T09:10:16.000
Update Date
2020-07-12T01:08:47.000
Closed Date
2020-06-03T09:10:16.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwO6cAAF
Lat Location
(32.99183308949070400,-96.79169853407923000)
20-00287311
Service Request Number: 20-00287311 • Address: 17914 MARY MARGARET ST, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00287311
Address
17914 MARY MARGARET ST, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-20T12:56:51.000
Update Date
2020-03-31T16:12:16.000
Closed Date
2020-03-20T12:56:51.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDILiAAP
Lat Location
(32.99525444913495000,-96.86285472902640000)
20-00283506
Service Request Number: 20-00283506 • Address: 6408 SHORTLAND DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00283506
Address
6408 SHORTLAND DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-19T14:29:55.000
Update Date
2020-03-31T16:06:50.000
Closed Date
2020-03-19T14:29:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5kgXAAR
Lat Location
(32.98635517722793000,-96.78817465957185000)
20-00318912
Service Request Number: 20-00318912 • Address: 7219 DUFFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00318912
Address
7219 DUFFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-29T11:41:58.000
Update Date
2020-03-31T15:51:40.000
Closed Date
2020-03-29T11:41:58.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEDOSAA5
Lat Location
(32.98716646907993000,-96.78891281284750000)
20-00316629
Service Request Number: 20-00316629 • Address: 3223 RENAISSANCE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00316629
Address
3223 RENAISSANCE DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-27T19:25:06.000
Update Date
2020-03-31T16:27:54.000
Closed Date
2020-03-27T19:25:06.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TE9hgAAD
Lat Location
(32.99589091656080000,-96.86479969990133000)
20-00326068
Service Request Number: 20-00326068 • Address: 19019 MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00326068
Address
19019 MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Environmental Quality
Service Request Type
Chemical Spill Urgent - OEQS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-05T23:59:00.000
Status
Closed
Created Date
2020-03-31T11:04:08.000
Update Date
2020-03-31T16:04:21.000
Closed Date
2020-03-31T11:04:08.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TERilAAH
Lat Location
(33.01070188819733000,-96.84386088880275000)
20-00328521
Service Request Number: 20-00328521 • Address: 4348 N CAPISTRANO DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00328521
Address
4348 N CAPISTRANO DR, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-03-31T15:56:46.000
Update Date
2020-03-31T16:05:55.000
Closed Date
2020-03-31T15:56:46.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEVmDAAX
Lat Location
(33.00681671589915000,-96.83529503559792000)
20-00776056
Service Request Number: 20-00776056 • Address: 7310 WESTER WAY, DALLAS • City Council District: 12
Service Request Number
20-00776056
Address
7310 WESTER WAY, DALLAS
City Council District
12
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-07-28T15:28:01.000
Update Date
2020-07-29T16:51:31.000
Closed Date
2020-07-28T15:28:01.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeKpAAAV
Lat Location
(32.98577064767568600,-96.78059249383989000)
20-00315193
Service Request Number: 20-00315193 • Address: 6601 HYACINTH LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00315193
Address
6601 HYACINTH LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-27T14:53:40.000
Update Date
2020-03-31T16:24:43.000
Closed Date
2020-03-27T14:53:40.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TE7Z6AAL
Lat Location
(32.99099348806916500,-96.79255428105806000)
20-00308054
Service Request Number: 20-00308054 • Address: 5207 AMBERGATE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00308054
Address
5207 AMBERGATE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-02T23:59:00.000
Status
Closed
Created Date
2020-03-26T08:58:26.000
Update Date
2020-03-31T16:17:02.000
Closed Date
2020-03-26T08:58:26.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TDuJFAA1
Lat Location
(32.99981116937068000,-96.81951637624827000)
20-00285854
Service Request Number: 20-00285854 • Address: 3660 SABLE RIDGE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00285854
Address
3660 SABLE RIDGE DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-20T09:27:30.000
Update Date
2020-03-31T16:09:37.000
Closed Date
2020-03-20T09:27:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDFgFAAX
Lat Location
(32.98963607218155000,-96.85212023111941000)
20-00316532
Service Request Number: 20-00316532 • Address: 4111 VOSS HILLS PL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00316532
Address
4111 VOSS HILLS PL, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-27T18:35:04.000
Update Date
2020-03-31T16:25:58.000
Closed Date
2020-03-27T18:35:04.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TE9VlAAL
Lat Location
(33.01020576894041000,-96.84042434969298000)
20-00308042
Service Request Number: 20-00308042 • Address: 5207 AMBERGATE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00308042
Address
5207 AMBERGATE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-02T23:59:00.000
Status
Closed
Created Date
2020-03-26T08:56:57.000
Update Date
2020-03-31T16:15:37.000
Closed Date
2020-03-26T08:56:57.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TDuICAA1
Lat Location
(32.99981116937068000,-96.81951637624827000)
20-00308293
Service Request Number: 20-00308293 • Address: 15818 RANCHITA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00308293
Address
15818 RANCHITA DR, DALLAS, TX, 75248
City Council District
12
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-09T23:59:00.000
Status
Closed
Created Date
2020-03-26T09:30:06.000
Update Date
2020-03-31T17:02:57.000
Closed Date
2020-03-26T09:30:06.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDueOAAT
Lat Location
(32.96335401831468000,-96.80236568467666000)
20-00217857
Service Request Number: 20-00217857 • Address: 5904 RICHWATER DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00217857
Address
5904 RICHWATER DR, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-03-03T06:57:06.000
Update Date
2020-07-29T16:44:00.000
Closed Date
2020-03-03T06:57:06.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnkhmAAB
Lat Location
(32.99395178399253600,-96.80632056978116000)
20-00915078
Service Request Number: 20-00915078 • Address: FRANKFORD RD & MEANDERING WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00915078
Address
FRANKFORD RD & MEANDERING WAY, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-09-16T23:59:00.000
Status
Closed
Created Date
2020-09-10T06:48:21.000
Update Date
2020-09-10T11:42:30.000
Closed Date
2020-09-10T06:48:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Internal
Unique Key
500t000000YoBtEAAV
Lat Location
(32.99781050230246000,-96.78126647822134000)
20-00268363
Service Request Number: 20-00268363 • Address: 4027 BRIARBEND RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00268363
Address
4027 BRIARBEND RD, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-03-16T12:58:32.000
Update Date
2020-07-29T16:43:07.000
Closed Date
2020-03-16T12:58:32.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5H33AAF
Lat Location
(33.00652137250322000,-96.84258737709621000)
20-00318705
Service Request Number: 20-00318705 • Address: 18912 RAVENGLEN CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00318705
Address
18912 RAVENGLEN CT, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-29T09:38:54.000
Update Date
2020-03-31T16:48:09.000
Closed Date
2020-03-29T09:38:54.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TED5QAAX
Lat Location
(33.00821936575564000,-96.84124550741471000)
20-00319235
Service Request Number: 20-00319235 • Address: 5112 BRIARGROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00319235
Address
5112 BRIARGROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-29T15:27:21.000
Update Date
2020-03-31T16:49:35.000
Closed Date
2020-03-29T15:27:21.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEDrtAAH
Lat Location
(32.99240707401943000,-96.82120144340067000)
20-00323966
Service Request Number: 20-00323966 • Address: 5119 SUMMIT HILL DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00323966
Address
5119 SUMMIT HILL DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-02T23:59:00.000
Status
Closed
Created Date
2020-03-30T16:31:23.000
Update Date
2020-03-31T17:09:46.000
Closed Date
2020-03-30T16:31:23.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TENAzAAP
Lat Location
(32.99168748608488000,-96.82107300230412000)
20-00626443
Service Request Number: 20-00626443 • Address: 4956 SANDESTIN DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00626443
Address
4956 SANDESTIN DR, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-07-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-17T09:47:42.000
Update Date
2020-06-17T11:43:47.000
Closed Date
2020-06-17T09:47:42.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxPTFAA3
Lat Location
(32.99574629407939600,-96.82174817194277000)
20-00320897
Service Request Number: 20-00320897 • Address: 5127 SUMMIT HILL DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00320897
Address
5127 SUMMIT HILL DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-02T23:59:00.000
Status
Closed
Created Date
2020-03-30T10:11:42.000
Update Date
2020-03-31T17:04:44.000
Closed Date
2020-03-30T10:11:42.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEHi2AAH
Lat Location
(32.99169177175143000,-96.82083886110574000)
20-00405025
Service Request Number: 20-00405025 • Address: 5924 RICHWATER DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00405025
Address
5924 RICHWATER DR, DALLAS, TX, 75252
City Council District
12
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-04-20T15:06:14.000
Update Date
2020-04-21T07:45:34.000
Closed Date
2020-04-20T15:06:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UUPerAAH
Lat Location
(32.99394295251632000,-96.80577778352470000)
20-00906083
Service Request Number: 20-00906083 • Address: 17409 OAKINGTON CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00906083
Address
17409 OAKINGTON CT, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-09-08T07:23:15.000
Update Date
2020-09-10T11:35:28.000
Closed Date
2020-09-08T07:23:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YncfIAAR
Lat Location
(32.98747870103008000,-96.78525749412637000)
20-00321755
Service Request Number: 20-00321755 • Address: 19040 PLATTE RIVER WAY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00321755
Address
19040 PLATTE RIVER WAY, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-02T23:59:00.000
Status
Closed
Created Date
2020-03-30T11:55:05.000
Update Date
2020-03-31T17:07:15.000
Closed Date
2020-03-30T11:55:05.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEJNGAA5
Lat Location
(33.01122487002817000,-96.86352884312547000)
20-00322285
Service Request Number: 20-00322285 • Address: 5140 BRIARGROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00322285
Address
5140 BRIARGROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-02T23:59:00.000
Status
Closed
Created Date
2020-03-30T13:14:21.000
Update Date
2020-03-31T17:07:49.000
Closed Date
2020-03-30T13:14:21.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEKNYAA5
Lat Location
(32.99242698667329400,-96.82040429228365000)
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