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311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00328432
Service Request Number: 20-00328432 • Address: 18919 WATERWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00328432
Address
18919 WATERWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-31T15:45:58.000
Update Date
2020-03-31T17:11:21.000
Closed Date
2020-03-31T15:45:58.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TEVdLAAX
Lat Location
(33.00810372818150000,-96.83614163566119000)
20-00321009
Service Request Number: 20-00321009 • Address: 5124 BRIARGROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00321009
Address
5124 BRIARGROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-02T23:59:00.000
Status
Closed
Created Date
2020-03-30T10:25:29.000
Update Date
2020-03-31T17:05:38.000
Closed Date
2020-03-30T10:25:29.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEHv6AAH
Lat Location
(32.99241585320871000,-96.82086113573251000)
20-00317855
Service Request Number: 20-00317855 • Address: 4904 STONY FORD DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00317855
Address
4904 STONY FORD DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-28T15:33:57.000
Update Date
2020-03-31T17:22:54.000
Closed Date
2020-03-28T15:33:57.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEBjnAAH
Lat Location
(32.99760318279883000,-96.82344271814189000)
20-00321242
Service Request Number: 20-00321242 • Address: 6039 MAPLESHADE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00321242
Address
6039 MAPLESHADE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-02T23:59:00.000
Status
Closed
Created Date
2020-03-30T10:55:19.000
Update Date
2020-03-31T17:06:16.000
Closed Date
2020-03-30T10:55:19.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEIKuAAP
Lat Location
(33.00676651247756000,-96.80198309909744000)
20-00320068
Service Request Number: 20-00320068 • Address: 6024 BUFFRIDGE TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00320068
Address
6024 BUFFRIDGE TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-02T23:59:00.000
Status
Closed
Created Date
2020-03-30T08:16:33.000
Update Date
2020-03-31T17:03:44.000
Closed Date
2020-03-30T08:16:33.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEFz1AAH
Lat Location
(33.00750310582835000,-96.80166423483028000)
20-00407252
Service Request Number: 20-00407252 • Address: 7604 BURNS RUN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00407252
Address
7604 BURNS RUN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-21T09:01:22.000
Update Date
2020-04-21T09:12:56.000
Closed Date
2020-04-21T09:01:22.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UUSfiAAH
Lat Location
(32.97629090583020400,-96.77731666488302000)
20-00533956
Service Request Number: 20-00533956 • Address: 6718 WINDING ROSE TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00533956
Address
6718 WINDING ROSE TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-22T10:08:11.000
Update Date
2020-05-22T16:12:49.000
Closed Date
2020-05-22T10:08:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDkvaAAD
Lat Location
(32.99472356710658000,-96.78902401077137000)
20-00511122
Service Request Number: 20-00511122 • Address: 18333 ROEHAMPTON DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00511122
Address
18333 ROEHAMPTON DR, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-05-17T10:36:15.000
Update Date
2020-05-18T23:00:09.000
Closed Date
2020-05-17T10:36:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCrasAAD
Lat Location
(33.00036613009875500,-96.80147390834952000)
20-00329255
Service Request Number: 20-00329255 • Address: 6767 WINDING ROSE TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00329255
Address
6767 WINDING ROSE TRL, DALLAS, TX, 75252
City Council District
12
Department
Parks Department
Service Request Type
Park Emergency Regulations Violation - PKR
Overall Service Request Due Date
2020-04-01T18:06:36.000
Status
Closed
Created Date
2020-03-31T18:06:36.000
Update Date
2020-03-31T18:06:43.000
Closed Date
2020-03-31T18:06:36.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEWqlAAH
Lat Location
(32.99482992066505500,-96.78782744414545000)
20-00329369
Service Request Number: 20-00329369 • Address: HILLCREST RD & FRANKFORD RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00329369
Address
HILLCREST RD & FRANKFORD RD, DALLAS, TX, 75252
City Council District
12
Department
Parks Department
Service Request Type
Park Emergency Regulations Violation - PKR
Overall Service Request Due Date
2020-04-01T19:04:01.000
Status
Closed
Created Date
2020-03-31T19:04:01.000
Update Date
2020-03-31T19:04:05.000
Closed Date
2020-03-31T19:04:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEX80AAH
Lat Location
(32.99772034060594500,-96.78464386833800000)
20-00329079
Service Request Number: 20-00329079 • Address: 18919 WATERWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00329079
Address
18919 WATERWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-31T17:11:02.000
Update Date
2020-03-31T19:09:52.000
Closed Date
2020-03-31T17:11:02.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TEWbfAAH
Lat Location
(33.00810372818150000,-96.83614163566119000)
20-00328423
Service Request Number: 20-00328423 • Address: 4625 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00328423
Address
4625 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-02T23:59:00.000
Status
Closed
Created Date
2020-03-31T15:45:01.000
Update Date
2020-03-31T20:38:28.000
Closed Date
2020-03-31T15:45:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEVchAAH
Lat Location
(32.99777694101817000,-96.82744128222210000)
20-00329261
Service Request Number: 20-00329261 • Address: 3800 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00329261
Address
3800 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-31T18:09:52.000
Update Date
2020-03-31T19:44:09.000
Closed Date
2020-03-31T18:09:52.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TEWwOAAX
Lat Location
(33.00498119276052000,-96.84865716101909000)
20-00598986
Service Request Number: 20-00598986 • Address: 7406 AUTHON DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00598986
Address
7406 AUTHON DR, DALLAS, TX, 75248
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-09T19:21:32.000
Update Date
2020-06-17T12:47:48.000
Closed Date
2020-06-09T19:21:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwH68AAF
Lat Location
(32.97126337320802000,-96.78010391270509000)
20-00328532
Service Request Number: 20-00328532 • Address: 4727 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00328532
Address
4727 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-02T23:59:00.000
Status
Closed
Created Date
2020-03-31T15:58:11.000
Update Date
2020-03-31T20:44:30.000
Closed Date
2020-03-31T15:58:11.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEVlLAAX
Lat Location
(32.99852384722170000,-96.82596781397893000)
20-00328545
Service Request Number: 20-00328545 • Address: 4727 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00328545
Address
4727 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-02T23:59:00.000
Status
Closed
Created Date
2020-03-31T16:00:31.000
Update Date
2020-03-31T20:51:06.000
Closed Date
2020-03-31T16:00:31.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEVosAAH
Lat Location
(32.99852384722170000,-96.82596781397893000)
20-00328516
Service Request Number: 20-00328516 • Address: 4701 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00328516
Address
4701 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-02T23:59:00.000
Status
Closed
Created Date
2020-03-31T15:55:45.000
Update Date
2020-03-31T20:41:06.000
Closed Date
2020-03-31T15:55:45.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEVlPAAX
Lat Location
(32.99830553133046000,-96.82628615314020000)
20-00759269
Service Request Number: 20-00759269 • Address: 18297 ROEHAMPTON DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00759269
Address
18297 ROEHAMPTON DR, DALLAS, TX, 75252
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-23T10:39:02.000
Update Date
2020-07-29T17:50:47.000
Closed Date
2020-07-23T10:39:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000XdAWsAAN
Lat Location
(32.99954687160129000,-96.80149449130307000)
20-00164962
Service Request Number: 20-00164962 • Address: 7719 LONE MOOR CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00164962
Address
7719 LONE MOOR CIR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-26T00:59:00.000
Status
Closed
Created Date
2020-02-18T09:46:35.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-02-18T09:46:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000RkjoKAAR
Lat Location
(32.98398314786529000,-96.77406467360692000)
20-00324676
Service Request Number: 20-00324676 • Address: 7719 LONE MOOR CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00324676
Address
7719 LONE MOOR CIR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-07T23:59:00.000
Status
Closed
Created Date
2020-03-31T00:21:48.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-03-31T00:21:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEOdYAAX
Lat Location
(32.98398314786529000,-96.77406467360692000)
20-00905868
Service Request Number: 20-00905868 • Address: 6315 RIVERVIEW LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00905868
Address
6315 RIVERVIEW LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-09-07T20:15:12.000
Update Date
2020-09-10T11:41:38.000
Closed Date
2020-09-07T20:15:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnaoVAAR
Lat Location
(32.97180895096079000,-96.79882236619870000)
20-00904735
Service Request Number: 20-00904735 • Address: 6305 CLEAR RIDGE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00904735
Address
6305 CLEAR RIDGE DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-09-07T08:48:13.000
Update Date
2020-09-10T11:34:36.000
Closed Date
2020-09-07T08:48:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnXVFAA3
Lat Location
(32.98450237907153000,-96.79971805540778000)
20-00453474
Service Request Number: 20-00453474 • Address: 2607 DAYBREAK DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00453474
Address
2607 DAYBREAK DR, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-05-01T16:03:33.000
Update Date
2020-07-12T01:08:29.000
Closed Date
2020-05-01T16:03:33.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAWaRAAX
Lat Location
(32.99178935393720000,-96.86909928037102000)
20-00656933
Service Request Number: 20-00656933 • Address: 5715 MOSS CREEK CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00656933
Address
5715 MOSS CREEK CT, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-02T23:59:00.000
Status
Closed
Created Date
2020-06-25T13:48:46.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-06-25T13:48:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VyewpAAB
Lat Location
(33.00987937190908600,-96.81189085014826000)
20-00407261
Service Request Number: 20-00407261 • Address: 7604 BURNS RUN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00407261
Address
7604 BURNS RUN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-21T09:01:22.000
Update Date
2020-04-21T09:13:44.000
Closed Date
2020-04-21T09:01:22.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UUSY9AAP
Lat Location
(32.97629090583020400,-96.77731666488302000)
20-00627985
Service Request Number: 20-00627985 • Address: 17415 OAKINGTON CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00627985
Address
17415 OAKINGTON CT, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-17T15:12:58.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-06-17T15:12:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxT7CAAV
Lat Location
(32.98755522271515000,-96.78526175643657000)
20-00324587
Service Request Number: 20-00324587 • Address: 6251 CUPERTINO TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00324587
Address
6251 CUPERTINO TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-03-30T21:50:02.000
Update Date
2020-04-01T05:59:31.000
Closed Date
2020-03-30T21:50:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEONuAAP
Lat Location
(33.00427533641025000,-96.79666686471260000)
20-00061147
Service Request Number: 20-00061147 • Address: 4602 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00061147
Address
4602 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-24T00:59:00.000
Status
Closed
Created Date
2020-01-19T22:52:29.000
Update Date
2020-07-12T01:08:29.000
Closed Date
2020-01-19T22:52:29.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000R2uuwAAB
Lat Location
(32.99732703640848500,-96.82883193111748000)
20-00626401
Service Request Number: 20-00626401 • Address: GENSTAR LN & CROWNOVER CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00626401
Address
GENSTAR LN & CROWNOVER CT, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-17T11:39:03.000
Update Date
2020-06-17T13:01:47.000
Closed Date
2020-06-17T11:39:03.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VxPH5AAN
Lat Location
(33.00260012311683000,-96.79517550683974000)
20-00916997
Service Request Number: 20-00916997 • Address: 5936 WILLOW WOOD LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00916997
Address
5936 WILLOW WOOD LN, DALLAS, TX, 75252
City Council District
12
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-09-10T12:52:34.000
Update Date
2020-09-10T12:52:42.000
Closed Date
2020-09-10T12:52:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YoJirAAF
Lat Location
(33.01104116176597000,-96.80552572600564000)
20-00243479
Service Request Number: 20-00243479 • Address: 6815 ANGLEBLUFF CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00243479
Address
6815 ANGLEBLUFF CIR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-16T23:59:00.000
Status
Closed
Created Date
2020-03-09T15:59:48.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-03-09T15:59:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4SY2AAN
Lat Location
(32.96640830624240000,-96.79041222493605000)
20-00395521
Service Request Number: 20-00395521 • Address: 2304 KINGSRIDGE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00395521
Address
2304 KINGSRIDGE DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-04-17T12:08:15.000
Update Date
2020-04-21T10:30:15.000
Closed Date
2020-04-17T12:08:15.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGU6hAAH
Lat Location
(32.99313067289176000,-96.87303219304565000)
20-00329519
Service Request Number: 20-00329519 • Address: 3078 HARBINGER LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00329519
Address
3078 HARBINGER LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-03-31T20:11:45.000
Update Date
2020-04-01T08:23:38.000
Closed Date
2020-03-31T20:11:45.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000TEXMbAAP
Lat Location
(32.99472023819427000,-96.86536142919716000)
20-00404829
Service Request Number: 20-00404829 • Address: 3750 ROSEMEADE PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00404829
Address
3750 ROSEMEADE PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-20T14:47:13.000
Update Date
2020-04-21T09:51:37.000
Closed Date
2020-04-20T14:47:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UUPKiAAP
Lat Location
(33.01162823798676000,-96.85243389298952000)
20-00915965
Service Request Number: 20-00915965 • Address: HILLCREST RD & MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00915965
Address
HILLCREST RD & MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-09-10T10:08:52.000
Update Date
2020-09-10T13:30:17.000
Closed Date
2020-09-10T10:08:52.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YoFwaAAF
Lat Location
(32.98801475436228000,-96.78398644902097000)
20-00428727
Service Request Number: 20-00428727 • Address: 7219 CROOKED OAK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00428727
Address
7219 CROOKED OAK DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-26T11:15:55.000
Update Date
2020-07-12T01:08:32.000
Closed Date
2020-04-26T11:15:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UD0qmAAD
Lat Location
(32.97797915844506600,-96.78068132453170000)
20-00670560
Service Request Number: 20-00670560 • Address: 6643 GRETCHEN LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00670560
Address
6643 GRETCHEN LN, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-07-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-26T19:23:07.000
Update Date
2020-07-12T01:08:27.000
Closed Date
2020-06-26T19:23:07.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Wvx0zAAB
Lat Location
(32.99845749712808600,-96.78847152506914000)
20-00318743
Service Request Number: 20-00318743 • Address: 4432 RUSHING RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00318743
Address
4432 RUSHING RD, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-03-29T10:06:15.000
Update Date
2020-04-01T09:35:04.000
Closed Date
2020-03-29T10:06:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TED9DAAX
Lat Location
(33.00942120253633000,-96.83463899218248000)
20-00407904
Service Request Number: 20-00407904 • Address: 6722 HYACINTH LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00407904
Address
6722 HYACINTH LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-20T15:23:40.000
Update Date
2020-04-21T10:29:00.000
Closed Date
2020-04-20T15:23:40.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UUTMwAAP
Lat Location
(32.99087590217756000,-96.78897214150864000)
20-00284848
Service Request Number: 20-00284848 • Address: 4219 FIREBRICK LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00284848
Address
4219 FIREBRICK LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-03-19T17:05:19.000
Update Date
2020-04-01T09:34:18.000
Closed Date
2020-03-19T17:05:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDCykAAH
Lat Location
(32.99895319464848000,-96.83811951284156000)
20-00317688
Service Request Number: 20-00317688 • Address: 18708 WAINSBOROUGH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00317688
Address
18708 WAINSBOROUGH LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-03-28T14:18:07.000
Update Date
2020-04-01T09:36:04.000
Closed Date
2020-03-28T14:18:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEBUYAA5
Lat Location
(32.99940545716444000,-96.81604760817910000)
20-00316172
Service Request Number: 20-00316172 • Address: 3548 MISTY MEADOW DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00316172
Address
3548 MISTY MEADOW DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-03-27T16:46:10.000
Update Date
2020-04-01T09:32:12.000
Closed Date
2020-03-27T16:46:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TE8ylAAD
Lat Location
(32.99388183817013000,-96.85616719934657000)
20-00330185
Service Request Number: 20-00330185 • Address: 5024 SEA PINES DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00330185
Address
5024 SEA PINES DR, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-31T14:31:39.000
Update Date
2020-04-01T09:01:12.000
Closed Date
2020-03-31T14:31:39.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEZFrAAP
Lat Location
(32.99468999402185000,-96.82213120260334000)
20-00327084
Service Request Number: 20-00327084 • Address: 5805 BUFFRIDGE TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00327084
Address
5805 BUFFRIDGE TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-03-31T13:03:32.000
Update Date
2020-04-01T09:18:02.000
Closed Date
2020-03-31T13:03:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TETKWAA5
Lat Location
(33.00725276717346000,-96.80892705821302000)
20-00328920
Service Request Number: 20-00328920 • Address: 5927 BUFFRIDGE TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00328920
Address
5927 BUFFRIDGE TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-03-31T16:45:21.000
Update Date
2020-04-01T09:21:14.000
Closed Date
2020-03-31T16:45:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEWMuAAP
Lat Location
(33.00708029488521000,-96.80588751050264000)
20-00466227
Service Request Number: 20-00466227 • Address: 7427 AUTHON DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00466227
Address
7427 AUTHON DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-05T15:52:33.000
Update Date
2020-05-19T08:26:54.000
Closed Date
2020-05-05T15:52:33.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAvEZAA1
Lat Location
(32.97137070548668000,-96.77976522287832000)
20-00322473
Service Request Number: 20-00322473 • Address: 4303 BRIARGROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00322473
Address
4303 BRIARGROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-06T23:59:00.000
Status
Closed
Created Date
2020-03-30T13:36:06.000
Update Date
2020-04-01T09:33:00.000
Closed Date
2020-03-30T13:36:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEKk6AAH
Lat Location
(32.99275932411343000,-96.83562096115068000)
20-00318371
Service Request Number: 20-00318371 • Address: 3592 BRIARGROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00318371
Address
3592 BRIARGROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-03-28T20:00:25.000
Update Date
2020-04-01T09:30:26.000
Closed Date
2020-03-28T20:00:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TECQmAAP
Lat Location
(32.99305253752800000,-96.85557394295870000)
20-00322863
Service Request Number: 20-00322863 • Address: 6099 AINSDALE CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00322863
Address
6099 AINSDALE CT, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-06T23:59:00.000
Status
Closed
Created Date
2020-03-30T14:15:44.000
Update Date
2020-04-01T09:38:17.000
Closed Date
2020-03-30T14:15:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TELMAAA5
Lat Location
(32.99882120715427000,-96.80065302707956000)
20-00315455
Service Request Number: 20-00315455 • Address: 4211 FIREBRICK LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00315455
Address
4211 FIREBRICK LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-03-27T15:23:09.000
Update Date
2020-04-01T09:33:35.000
Closed Date
2020-03-27T15:23:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TE7ziAAD
Lat Location
(32.99895253160035000,-96.83825900192588000)
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