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311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00337380
Service Request Number: 20-00337380 • Address: 18918 MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00337380
Address
18918 MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-04T23:59:00.000
Status
Closed
Created Date
2020-04-02T14:12:43.000
Update Date
2020-04-02T14:40:30.000
Closed Date
2020-04-02T14:12:43.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEnFaAAL
Lat Location
(33.00949312906674000,-96.84351227394033000)
20-00337724
Service Request Number: 20-00337724 • Address: 4520 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00337724
Address
4520 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-04T23:59:00.000
Status
Closed
Created Date
2020-04-02T14:50:37.000
Update Date
2020-04-02T15:05:54.000
Closed Date
2020-04-02T14:50:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEninAAD
Lat Location
(32.99741604924554400,-96.83136746277708000)
20-00508818
Service Request Number: 20-00508818 • Address: 5701 BRUSHY CREEK TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00508818
Address
5701 BRUSHY CREEK TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-15T17:32:29.000
Update Date
2020-05-19T11:21:35.000
Closed Date
2020-05-15T17:32:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCn5GAAT
Lat Location
(33.00811641959775000,-96.81200593072964000)
20-00411876
Service Request Number: 20-00411876 • Address: HILLCREST RD & BLYTHDALE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00411876
Address
HILLCREST RD & BLYTHDALE DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-21T15:45:40.000
Update Date
2020-04-21T20:39:05.000
Closed Date
2020-04-21T15:45:40.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TGmeHAAT
Lat Location
(32.98169362179769000,-96.78576103395962000)
20-00337058
Service Request Number: 20-00337058 • Address: 3763 RODALE WAY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00337058
Address
3763 RODALE WAY, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-04-02T13:28:36.000
Update Date
2020-04-02T14:45:22.000
Closed Date
2020-04-02T13:28:36.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TEmZZAA1
Lat Location
(33.00389771602724000,-96.84939250051072000)
20-00487150
Service Request Number: 20-00487150 • Address: 7223 HOLYOKE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00487150
Address
7223 HOLYOKE DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-11T14:45:57.000
Update Date
2020-05-19T12:06:31.000
Closed Date
2020-05-11T14:45:57.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC0KAAA1
Lat Location
(32.97704327032647000,-96.78146504492751000)
20-00917245
Service Request Number: 20-00917245 • Address: 4827 BRIARGROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00917245
Address
4827 BRIARGROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2020-10-22T23:59:00.000
Status
Closed
Created Date
2020-09-10T13:35:35.000
Update Date
2020-09-10T13:36:03.000
Closed Date
2020-09-10T13:35:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YoKfPAAV
Lat Location
(32.99305581893159000,-96.82602788896483000)
20-00338549
Service Request Number: 20-00338549 • Address: FRANKFORD RD & COIT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00338549
Address
FRANKFORD RD & COIT RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-02T16:19:43.000
Update Date
2020-04-02T16:23:41.000
Closed Date
2020-04-02T16:19:43.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEp3RAAT
Lat Location
(32.99771707628278000,-96.76791862708303000)
20-00460587
Service Request Number: 20-00460587 • Address: 7616 QUEENS GARDEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00460587
Address
7616 QUEENS GARDEN DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-04T14:27:22.000
Update Date
2020-07-12T01:13:12.000
Closed Date
2020-05-04T14:27:22.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAkEBAA1
Lat Location
(32.98111276339175000,-96.77636818295771000)
20-00519234
Service Request Number: 20-00519234 • Address: 6607 DUPPER CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00519234
Address
6607 DUPPER CT, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Barricades - Pickup/Reset/Replace - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-19T09:34:28.000
Update Date
2020-05-19T11:34:46.000
Closed Date
2020-05-19T09:34:28.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
311-App
Unique Key
500t000000VDB7zAAH
Lat Location
(33.00169945831627400,-96.78876544517539000)
20-00338003
Service Request Number: 20-00338003 • Address: 18217 MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00338003
Address
18217 MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-04T23:59:00.000
Status
Closed
Created Date
2020-04-02T15:21:45.000
Update Date
2020-04-02T15:34:10.000
Closed Date
2020-04-02T15:21:45.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEoFbAAL
Lat Location
(32.99801166380864000,-96.84399411914647000)
20-00335884
Service Request Number: 20-00335884 • Address: 16809 DEER PARK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00335884
Address
16809 DEER PARK DR, DALLAS, TX, 75248
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-02T10:42:40.000
Update Date
2020-04-02T15:31:59.000
Closed Date
2020-04-02T10:42:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Email
Unique Key
500t000000TEkKYAA1
Lat Location
(32.97980925526283600,-96.79144269979965000)
20-00402003
Service Request Number: 20-00402003 • Address: 18082 KELLY CIR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00402003
Address
18082 KELLY CIR, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-04-20T09:52:14.000
Update Date
2020-04-21T23:00:13.000
Closed Date
2020-04-20T09:52:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGfHHAA1
Lat Location
(32.99936367825040400,-96.86350018252546000)
20-00237267
Service Request Number: 20-00237267 • Address: 3523 MISTY MEADOW DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00237267
Address
3523 MISTY MEADOW DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-07T14:47:32.000
Update Date
2020-04-02T15:34:16.000
Closed Date
2020-03-07T14:47:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnTx2AAF
Lat Location
(32.99400271086703600,-96.85736069893765000)
20-00337680
Service Request Number: 20-00337680 • Address: 3600 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00337680
Address
3600 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-09T23:59:00.000
Status
Closed
Created Date
2020-04-02T14:46:05.000
Update Date
2020-04-02T15:10:15.000
Closed Date
2020-04-02T14:46:05.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEnk4AAD
Lat Location
(32.99935609417785500,-96.85556161310085000)
20-00316633
Service Request Number: 20-00316633 • Address: 4207 COBBLERS LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00316633
Address
4207 COBBLERS LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-27T19:27:08.000
Update Date
2020-04-02T16:33:38.000
Closed Date
2020-03-27T19:27:08.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TE9i5AAD
Lat Location
(32.98939872928471600,-96.83789641099654000)
20-00336623
Service Request Number: 20-00336623 • Address: 17201 WESTER WAY CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00336623
Address
17201 WESTER WAY CT, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-07T23:59:00.000
Status
Closed
Created Date
2020-04-02T12:27:13.000
Update Date
2020-04-02T15:29:01.000
Closed Date
2020-04-02T12:27:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TElnaAAD
Lat Location
(32.98562398907656000,-96.78502491164998000)
20-00338088
Service Request Number: 20-00338088 • Address: 7124 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00338088
Address
7124 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-04T23:59:00.000
Status
Closed
Created Date
2020-04-02T15:29:04.000
Update Date
2020-04-02T15:33:38.000
Closed Date
2020-04-02T15:29:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEoNpAAL
Lat Location
(32.97910909016325000,-96.78480754349826000)
20-00338181
Service Request Number: 20-00338181 • Address: 7134 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00338181
Address
7134 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-04T23:59:00.000
Status
Closed
Created Date
2020-04-02T15:38:03.000
Update Date
2020-04-02T15:42:07.000
Closed Date
2020-04-02T15:38:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEoUlAAL
Lat Location
(32.97910194124036000,-96.78448296196001000)
20-00336875
Service Request Number: 20-00336875 • Address: 18208 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00336875
Address
18208 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-04T23:59:00.000
Status
Closed
Created Date
2020-04-02T13:05:02.000
Update Date
2020-04-02T16:35:28.000
Closed Date
2020-04-02T13:05:02.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEmE8AAL
Lat Location
(32.99952361964299000,-96.79693611550950000)
20-00337895
Service Request Number: 20-00337895 • Address: 4520 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00337895
Address
4520 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-04T23:59:00.000
Status
Closed
Created Date
2020-04-02T15:10:46.000
Update Date
2020-04-02T15:13:55.000
Closed Date
2020-04-02T15:10:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEo4iAAD
Lat Location
(32.99741604924554400,-96.83136746277708000)
20-00256212
Service Request Number: 20-00256212 • Address: 17628 MEDINA DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00256212
Address
17628 MEDINA DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-02T23:59:00.000
Status
Closed
Created Date
2020-03-12T11:07:11.000
Update Date
2020-04-02T15:03:13.000
Closed Date
2020-03-12T11:07:11.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4tDpAAJ
Lat Location
(32.99075701420506600,-96.87374393933094000)
20-00575312
Service Request Number: 20-00575312 • Address: 3440 E ROSEMEADE PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00575312
Address
3440 E ROSEMEADE PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-03T10:20:55.000
Update Date
2020-07-12T01:12:38.000
Closed Date
2020-06-03T10:20:55.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvJrJAAV
Lat Location
(33.01161378727035600,-96.86069404285399000)
20-00477106
Service Request Number: 20-00477106 • Address: 2512 KINGSRIDGE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00477106
Address
2512 KINGSRIDGE DR, DALLAS, TX, 75287
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-08T08:56:51.000
Update Date
2020-05-19T11:55:28.000
Closed Date
2020-05-08T08:56:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBIcbAAH
Lat Location
(32.99312775310534000,-96.86994136663671000)
20-00334722
Service Request Number: 20-00334722 • Address: 7004 SPANKY BRANCH DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00334722
Address
7004 SPANKY BRANCH DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-06T23:59:00.000
Status
Closed
Created Date
2020-04-01T21:27:26.000
Update Date
2020-04-02T15:48:23.000
Closed Date
2020-04-01T21:27:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEh04AAD
Lat Location
(32.98294903190008400,-96.78842735120747000)
20-00336359
Service Request Number: 20-00336359 • Address: 8236 AGARITO WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00336359
Address
8236 AGARITO WAY, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-07T23:59:00.000
Status
Closed
Created Date
2020-04-02T11:48:13.000
Update Date
2020-04-02T15:16:27.000
Closed Date
2020-04-02T11:48:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TElHZAA1
Lat Location
(32.98879230131911600,-96.76022249595704000)
20-00317037
Service Request Number: 20-00317037 • Address: 2736 MONET PL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00317037
Address
2736 MONET PL, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-28T08:43:17.000
Update Date
2020-07-12T01:12:59.000
Closed Date
2020-03-28T08:43:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEAUwAAP
Lat Location
(33.00534478371701000,-96.86145427955559000)
20-00334438
Service Request Number: 20-00334438 • Address: 15705 COVEWOOD CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00334438
Address
15705 COVEWOOD CIR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-06T23:59:00.000
Status
Closed
Created Date
2020-04-01T18:17:28.000
Update Date
2020-04-02T15:55:31.000
Closed Date
2020-04-01T18:17:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEgQVAA1
Lat Location
(32.96433048742921600,-96.78140845907556000)
20-00914746
Service Request Number: 20-00914746 • Address: 6638 MIMMS DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00914746
Address
6638 MIMMS DR, DALLAS, TX, 75252
City Council District
12
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - DWU
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-09-10T23:59:00.000
Status
Closed
Created Date
2020-09-09T18:20:07.000
Update Date
2020-09-10T14:30:03.000
Closed Date
2020-09-09T18:20:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Yo9MTAAZ
Lat Location
(33.00077529024736000,-96.78798697588132000)
20-00335044
Service Request Number: 20-00335044 • Address: 5934 WARM MIST LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00335044
Address
5934 WARM MIST LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-07T23:59:00.000
Status
Closed
Created Date
2020-04-02T08:21:53.000
Update Date
2020-04-02T15:57:35.000
Closed Date
2020-04-02T08:21:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEiT8AAL
Lat Location
(32.96741123474114000,-96.80201402027394000)
20-00338036
Service Request Number: 20-00338036 • Address: 7102 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00338036
Address
7102 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-04T23:59:00.000
Status
Closed
Created Date
2020-04-02T15:24:53.000
Update Date
2020-04-02T15:26:53.000
Closed Date
2020-04-02T15:24:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEoIQAA1
Lat Location
(32.97910923508944000,-96.78551697653480000)
20-00366203
Service Request Number: 20-00366203 • Address: DAVENPORT RD & FRANKFORD RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00366203
Address
DAVENPORT RD & FRANKFORD RD, DALLAS, TX, 75252
City Council District
12
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-04-10T07:45:40.000
Update Date
2020-04-22T06:35:30.000
Closed Date
2020-04-10T07:45:40.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFekOAAT
Lat Location
(32.99796852862868000,-96.79364932272654000)
20-00337944
Service Request Number: 20-00337944 • Address: 4520 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00337944
Address
4520 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-04T23:59:00.000
Status
Closed
Created Date
2020-04-02T15:16:29.000
Update Date
2020-04-02T15:19:27.000
Closed Date
2020-04-02T15:16:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEo9sAAD
Lat Location
(32.99741604924554400,-96.83136746277708000)
20-00334232
Service Request Number: 20-00334232 • Address: 17703 CEDAR CREEK CANYON DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00334232
Address
17703 CEDAR CREEK CANYON DR, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-01T17:02:09.000
Update Date
2020-04-02T15:35:25.000
Closed Date
2020-04-01T17:02:09.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEg1zAAD
Lat Location
(32.99260083919562400,-96.81164103752697000)
20-00490038
Service Request Number: 20-00490038 • Address: 8235 AGARITO WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00490038
Address
8235 AGARITO WAY, DALLAS, TX, 75252
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-05-12T10:15:32.000
Update Date
2020-05-19T12:01:51.000
Closed Date
2020-05-12T10:15:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC7HQAA1
Lat Location
(32.98890231334366500,-96.76024891752473000)
20-00383655
Service Request Number: 20-00383655 • Address: DAVENPORT RD & FRANKFORD RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00383655
Address
DAVENPORT RD & FRANKFORD RD, DALLAS, TX, 75252
City Council District
12
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-04-15T08:28:12.000
Update Date
2020-04-22T06:35:29.000
Closed Date
2020-04-15T08:28:12.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG9Z6AAL
Lat Location
(32.99796852862868000,-96.79364932272654000)
20-00435862
Service Request Number: 20-00435862 • Address: 6733 FIRELIGHT LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00435862
Address
6733 FIRELIGHT LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-04-28T10:04:57.000
Update Date
2020-04-30T09:32:56.000
Closed Date
2020-04-28T10:04:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDFNDAA5
Lat Location
(32.96485126147852000,-96.79271784880851000)
20-00316585
Service Request Number: 20-00316585 • Address: 4223 CREEKMEADOW DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00316585
Address
4223 CREEKMEADOW DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-27T19:05:37.000
Update Date
2020-04-02T16:28:58.000
Closed Date
2020-03-27T19:05:37.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TE9dPAAT
Lat Location
(32.99544581192078000,-96.83819414181957000)
20-00337823
Service Request Number: 20-00337823 • Address: 18217 MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00337823
Address
18217 MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-04T23:59:00.000
Status
Closed
Created Date
2020-04-02T15:03:03.000
Update Date
2020-04-02T15:05:57.000
Closed Date
2020-04-02T15:03:03.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEny1AAD
Lat Location
(32.99801166380864000,-96.84399411914647000)
20-00246596
Service Request Number: 20-00246596 • Address: 17414 MEANDERING WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00246596
Address
17414 MEANDERING WAY, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-10T11:50:27.000
Update Date
2020-07-12T01:12:50.000
Closed Date
2020-03-10T11:50:27.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4ZSOAA3
Lat Location
(32.98845019418014000,-96.77869442347890000)
20-00410236
Service Request Number: 20-00410236 • Address: 7775 EL PASTEL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00410236
Address
7775 EL PASTEL DR, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-21T14:44:11.000
Update Date
2020-04-22T08:39:55.000
Closed Date
2020-04-21T14:44:11.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000UUVflAAH
Lat Location
(32.96786878906039000,-96.77326750512934000)
20-00511599
Service Request Number: 20-00511599 • Address: 6902 BLUE MESA DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00511599
Address
6902 BLUE MESA DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-17T15:04:03.000
Update Date
2020-05-19T11:24:29.000
Closed Date
2020-05-17T15:04:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCsIVAA1
Lat Location
(32.99070261382556000,-96.78355179191058000)
20-00914955
Service Request Number: 20-00914955 • Address: 6700 MIMMS DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00914955
Address
6700 MIMMS DR, DALLAS, TX, 75252
City Council District
12
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - DWU
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-09-10T23:59:00.000
Status
Closed
Created Date
2020-09-09T22:05:05.000
Update Date
2020-09-10T15:17:31.000
Closed Date
2020-09-09T22:05:05.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YoAZrAAN
Lat Location
(33.00076435806700000,-96.78679831111832000)
20-00339293
Service Request Number: 20-00339293 • Address: 7015 BREMERTON DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00339293
Address
7015 BREMERTON DR, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-02T17:11:09.000
Update Date
2020-04-02T21:42:12.000
Closed Date
2020-04-02T17:11:09.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TEqRPAA1
Lat Location
(32.99555522967958000,-96.78316322531231000)
20-00494876
Service Request Number: 20-00494876 • Address: 7776 LA SOBRINA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00494876
Address
7776 LA SOBRINA DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-13T10:19:04.000
Update Date
2020-05-19T13:18:22.000
Closed Date
2020-05-13T10:19:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCIusAAH
Lat Location
(32.96861022178388400,-96.77319182723994000)
20-00401233
Service Request Number: 20-00401233 • Address: 4116 CEDARVIEW RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00401233
Address
4116 CEDARVIEW RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-20T08:00:19.000
Update Date
2020-05-19T13:28:49.000
Closed Date
2020-04-20T08:00:19.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGdrCAAT
Lat Location
(33.00135185910990000,-96.84052794126256000)
20-00625149
Service Request Number: 20-00625149 • Address: 6714 GENSTAR LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00625149
Address
6714 GENSTAR LN, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-08-20T23:59:00.000
Status
Closed
Created Date
2020-06-17T09:04:24.000
Update Date
2020-06-17T16:49:44.000
Closed Date
2020-06-17T09:04:24.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxM6bAAF
Lat Location
(33.00242297636542000,-96.78662477629305000)
20-00493255
Service Request Number: 20-00493255 • Address: 5930 BUFFRIDGE TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00493255
Address
5930 BUFFRIDGE TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T16:35:29.000
Update Date
2020-05-19T13:07:22.000
Closed Date
2020-05-12T16:35:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Email
Unique Key
500t000000VCE81AAH
Lat Location
(33.00700253894378000,-96.80575551722352000)
20-00338436
Service Request Number: 20-00338436 • Address: 2523 DAYBREAK DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00338436
Address
2523 DAYBREAK DR, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-04-02T16:05:08.000
Update Date
2020-04-03T07:32:25.000
Closed Date
2020-04-02T16:05:08.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TEosOAAT
Lat Location
(32.99152967056069500,-96.87004705041434000)
20-00339433
Service Request Number: 20-00339433 • Address: 7044 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00339433
Address
7044 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-02T20:33:48.000
Update Date
2020-04-03T07:14:26.000
Closed Date
2020-04-02T20:33:48.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TErDdAAL
Lat Location
(32.97893222594571000,-96.78699800180941000)
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