311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00894021
Service Request Number: 20-00894021 • Address: 5302 HARBOR TOWN DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00894021
Address
5302 HARBOR TOWN DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-09-10T23:59:00.000
Status
Closed
Created Date
2020-09-02T17:07:05.000
Update Date
2020-09-10T15:03:44.000
Closed Date
2020-09-02T17:07:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YkQswAAF
Lat Location
(32.98751522761992000,-96.82635072702233000)
20-00331044
Service Request Number: 20-00331044 • Address: 6728 SHELL FLOWER LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00331044
Address
6728 SHELL FLOWER LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-08T23:59:00.000
Status
Closed
Created Date
2020-04-01T10:52:55.000
Update Date
2020-04-03T11:00:39.000
Closed Date
2020-04-01T10:52:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEacsAAD
Lat Location
(32.98894142852270000,-96.78882878162834000)
20-00338994
Service Request Number: 20-00338994 • Address: 18808 VOSS RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00338994
Address
18808 VOSS RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-04-02T17:59:31.000
Update Date
2020-04-03T10:51:27.000
Closed Date
2020-04-02T17:59:31.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TEpneAAD
Lat Location
(33.00601890169466000,-96.83736113892320000)
20-00328813
Service Request Number: 20-00328813 • Address: 7216 FOXWORTH DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00328813
Address
7216 FOXWORTH DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-07T23:59:00.000
Status
Closed
Created Date
2020-03-31T16:32:39.000
Update Date
2020-04-03T10:46:51.000
Closed Date
2020-03-31T16:32:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEWCpAAP
Lat Location
(32.96956984086963000,-96.78371525659830000)
20-00330938
Service Request Number: 20-00330938 • Address: 8066 COPPER WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00330938
Address
8066 COPPER WAY, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-08T23:59:00.000
Status
Closed
Created Date
2020-04-01T10:39:39.000
Update Date
2020-04-03T11:02:08.000
Closed Date
2020-04-01T10:39:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEacDAAT
Lat Location
(32.98326546832595000,-96.76330441698197000)
20-00329399
Service Request Number: 20-00329399 • Address: 17676 BOTTLEBRUSH DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00329399
Address
17676 BOTTLEBRUSH DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-07T23:59:00.000
Status
Closed
Created Date
2020-03-31T19:16:56.000
Update Date
2020-04-03T11:01:25.000
Closed Date
2020-03-31T19:16:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEXB4AAP
Lat Location
(32.99089973445047000,-96.75924327407859000)
20-00323227
Service Request Number: 20-00323227 • Address: 7627 ALTO CARO DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00323227
Address
7627 ALTO CARO DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-06T23:59:00.000
Status
Closed
Created Date
2020-03-30T14:58:35.000
Update Date
2020-04-03T10:40:42.000
Closed Date
2020-03-30T14:58:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TELxMAAX
Lat Location
(32.96617283514233000,-96.77743412576191000)
20-00327843
Service Request Number: 20-00327843 • Address: 16507 DUNDRENNAN LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00327843
Address
16507 DUNDRENNAN LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-07T23:59:00.000
Status
Closed
Created Date
2020-03-31T14:40:55.000
Update Date
2020-04-03T11:03:28.000
Closed Date
2020-03-31T14:40:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEUfLAAX
Lat Location
(32.97976003870266500,-96.77781718874094000)
20-00324169
Service Request Number: 20-00324169 • Address: 16210 ARBOR DOWNS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00324169
Address
16210 ARBOR DOWNS DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-06T23:59:00.000
Status
Closed
Created Date
2020-03-30T17:05:21.000
Update Date
2020-04-03T10:51:10.000
Closed Date
2020-03-30T17:05:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TENTwAAP
Lat Location
(32.97396080052363500,-96.78455865547810000)
20-00405791
Service Request Number: 20-00405791 • Address: 6815 SAWMILL RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00405791
Address
6815 SAWMILL RD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-20T16:20:07.000
Update Date
2020-04-22T10:12:41.000
Closed Date
2020-04-20T16:20:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UUQFfAAP
Lat Location
(32.99289988085245500,-96.78658373410484000)
20-00397001
Service Request Number: 20-00397001 • Address: 5528 VENTANA TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00397001
Address
5528 VENTANA TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-04-17T15:18:23.000
Update Date
2020-04-22T10:34:51.000
Closed Date
2020-04-17T15:18:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGWZHAA5
Lat Location
(33.00879655974584000,-96.80125889444243000)
20-00365458
Service Request Number: 20-00365458 • Address: 2728 GAINESBOROUGH DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00365458
Address
2728 GAINESBOROUGH DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-09T16:36:51.000
Update Date
2020-05-19T12:36:07.000
Closed Date
2020-04-09T16:36:51.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFd3NAAT
Lat Location
(33.00651986144968000,-96.86083921582693000)
20-00403263
Service Request Number: 20-00403263 • Address: 2624 APPLEDALE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00403263
Address
2624 APPLEDALE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-20T12:01:02.000
Update Date
2020-04-22T10:18:31.000
Closed Date
2020-04-20T12:01:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGhI2AAL
Lat Location
(32.99490146010639000,-96.86861807557446000)
20-00402019
Service Request Number: 20-00402019 • Address: 6812 SUMMER MEADOW LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00402019
Address
6812 SUMMER MEADOW LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-20T09:53:59.000
Update Date
2020-04-22T10:40:04.000
Closed Date
2020-04-20T09:53:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGfBxAAL
Lat Location
(33.00556867226677000,-96.78488231924716000)
20-00597577
Service Request Number: 20-00597577 • Address: 6525 BARNSBURY CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00597577
Address
6525 BARNSBURY CT, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-09T14:22:37.000
Update Date
2020-07-12T01:12:27.000
Closed Date
2020-06-09T14:22:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VwDkuAAF
Lat Location
(32.97958367347862000,-96.79468710316067000)
20-00402691
Service Request Number: 20-00402691 • Address: 5148 QUAIL LAKE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00402691
Address
5148 QUAIL LAKE DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-20T11:04:49.000
Update Date
2020-04-22T10:28:47.000
Closed Date
2020-04-20T11:04:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGgPuAAL
Lat Location
(32.99408917728534000,-96.82054585131293000)
20-00512136
Service Request Number: 20-00512136 • Address: 18227 CANSLER DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00512136
Address
18227 CANSLER DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-18T02:08:02.000
Update Date
2020-05-19T12:48:28.000
Closed Date
2020-05-18T02:08:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCtWTAA1
Lat Location
(32.99958359439724400,-96.78829783588627000)
20-00317544
Service Request Number: 20-00317544 • Address: 7024 NICKI ST, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00317544
Address
7024 NICKI ST, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-28T12:57:46.000
Update Date
2020-04-03T11:49:07.000
Closed Date
2020-03-28T12:57:46.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEBEbAAP
Lat Location
(32.99460924595286000,-96.78321711920653000)
20-00396614
Service Request Number: 20-00396614 • Address: 5901 DESERET TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00396614
Address
5901 DESERET TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-04-17T14:32:30.000
Update Date
2020-04-22T10:38:09.000
Closed Date
2020-04-17T14:32:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGVwAAAX
Lat Location
(33.00527573972941000,-96.80771427727197000)
20-00316490
Service Request Number: 20-00316490 • Address: 2818 MONET PL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00316490
Address
2818 MONET PL, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-27T18:16:29.000
Update Date
2020-04-03T11:56:13.000
Closed Date
2020-03-27T18:16:29.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TE9SCAA1
Lat Location
(33.00478257871332000,-96.86035661007202000)
20-00341085
Service Request Number: 20-00341085 • Address: 18111 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00341085
Address
18111 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-05T23:59:00.000
Status
Closed
Created Date
2020-04-03T12:02:36.000
Update Date
2020-04-03T12:06:01.000
Closed Date
2020-04-03T12:02:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEuVBAA1
Lat Location
(32.99623868297154000,-96.82964634420831000)
20-00492497
Service Request Number: 20-00492497 • Address: 17733 AGAVE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00492497
Address
17733 AGAVE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T15:10:50.000
Update Date
2020-05-19T13:12:52.000
Closed Date
2020-05-12T15:10:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCCk8AAH
Lat Location
(32.99237545892161400,-96.76109008361499000)
20-00341011
Service Request Number: 20-00341011 • Address: 18111 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00341011
Address
18111 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-05T23:59:00.000
Status
Closed
Created Date
2020-04-03T11:52:56.000
Update Date
2020-04-03T11:56:35.000
Closed Date
2020-04-03T11:52:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEuMsAAL
Lat Location
(32.99623868297154000,-96.82964634420831000)
20-00402129
Service Request Number: 20-00402129 • Address: 5202 HARBOR TOWN DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00402129
Address
5202 HARBOR TOWN DR, DALLAS, TX, 75287
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-04-20T10:08:09.000
Update Date
2020-04-22T10:01:19.000
Closed Date
2020-04-20T10:08:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGfW6AAL
Lat Location
(32.98857635716827000,-96.82660694705167000)
20-00341538
Service Request Number: 20-00341538 • Address: 7632 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00341538
Address
7632 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-05T23:59:00.000
Status
Closed
Created Date
2020-04-03T13:15:53.000
Update Date
2020-04-03T13:20:58.000
Closed Date
2020-04-03T13:15:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEvKJAA1
Lat Location
(32.97815865138708000,-96.76924685388070000)
20-00400905
Service Request Number: 20-00400905 • Address: 7114 WINDING CREEK RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00400905
Address
7114 WINDING CREEK RD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-04-19T18:47:29.000
Update Date
2020-04-22T10:32:13.000
Closed Date
2020-04-19T18:47:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGcZbAAL
Lat Location
(32.99514080450903000,-96.79088851256408000)
20-00436189
Service Request Number: 20-00436189 • Address: 3616 WHITE RIVER DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00436189
Address
3616 WHITE RIVER DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-28T10:41:25.000
Update Date
2020-07-12T01:13:12.000
Closed Date
2020-04-28T10:41:25.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDG1kAAH
Lat Location
(33.00306249392493600,-96.85189641013352000)
20-00341461
Service Request Number: 20-00341461 • Address: 7632 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00341461
Address
7632 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-05T23:59:00.000
Status
Closed
Created Date
2020-04-03T13:02:16.000
Update Date
2020-04-03T13:12:37.000
Closed Date
2020-04-03T13:02:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEvBCAA1
Lat Location
(32.97815865138708000,-96.76924685388070000)
20-00396833
Service Request Number: 20-00396833 • Address: 4219 CREEKMEADOW DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00396833
Address
4219 CREEKMEADOW DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-04-17T14:59:06.000
Update Date
2020-04-22T10:20:06.000
Closed Date
2020-04-17T14:59:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGWIBAA5
Lat Location
(32.99544634203662000,-96.83825488858658000)
20-00340772
Service Request Number: 20-00340772 • Address: 7632 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00340772
Address
7632 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-05T23:59:00.000
Status
Closed
Created Date
2020-04-03T11:26:34.000
Update Date
2020-04-03T12:56:53.000
Closed Date
2020-04-03T11:26:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEtz5AAD
Lat Location
(32.97815865138708000,-96.76924685388070000)
20-00402891
Service Request Number: 20-00402891 • Address: 18744 GIBBONS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00402891
Address
18744 GIBBONS DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-20T11:23:30.000
Update Date
2020-04-22T10:26:20.000
Closed Date
2020-04-20T11:23:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGgiXAAT
Lat Location
(33.00621671932757600,-96.83217297161185000)
20-00373271
Service Request Number: 20-00373271 • Address: 6431 GARLINGHOUSE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00373271
Address
6431 GARLINGHOUSE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-13T07:36:55.000
Update Date
2020-04-22T10:39:11.000
Closed Date
2020-04-13T07:36:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFqhpAAD
Lat Location
(33.00417522304338000,-96.79316348143506000)
20-00494373
Service Request Number: 20-00494373 • Address: 17633 PINYON LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00494373
Address
17633 PINYON LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-13T09:05:20.000
Update Date
2020-05-19T13:10:15.000
Closed Date
2020-05-13T09:05:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCHlZAAX
Lat Location
(32.99086060386702000,-96.76474623918557000)
20-00341149
Service Request Number: 20-00341149 • Address: 7015 BREMERTON DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00341149
Address
7015 BREMERTON DR, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-04T23:59:00.000
Status
Closed
Created Date
2020-04-03T12:12:32.000
Update Date
2020-04-03T13:19:46.000
Closed Date
2020-04-03T12:12:32.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TEubxAAD
Lat Location
(32.99555522967958000,-96.78316322531231000)
20-00628426
Service Request Number: 20-00628426 • Address: 18745 LINA ST, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00628426
Address
18745 LINA ST, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-17T16:09:54.000
Update Date
2020-06-17T20:15:38.000
Closed Date
2020-06-17T16:09:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxU5ZAAV
Lat Location
(33.00586145089761000,-96.84861300627607000)
20-00341761
Service Request Number: 20-00341761 • Address: 18149 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00341761
Address
18149 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-05T23:59:00.000
Status
Closed
Created Date
2020-04-03T13:51:36.000
Update Date
2020-04-03T13:57:15.000
Closed Date
2020-04-03T13:51:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEvjTAAT
Lat Location
(32.99677371245515000,-96.82961470196265000)
20-00628414
Service Request Number: 20-00628414 • Address: 18884 LINA ST, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00628414
Address
18884 LINA ST, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-17T16:07:27.000
Update Date
2020-06-17T20:14:31.000
Closed Date
2020-06-17T16:07:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxTnMAAV
Lat Location
(33.00873112554775000,-96.84748108879353000)
20-00628344
Service Request Number: 20-00628344 • Address: 18860 LINA ST, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00628344
Address
18860 LINA ST, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-17T15:57:16.000
Update Date
2020-06-17T20:12:33.000
Closed Date
2020-06-17T15:57:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxTu2AAF
Lat Location
(33.00837100439192500,-96.84756534482392000)
20-00517284
Service Request Number: 20-00517284 • Address: 5800 STILL FOREST DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00517284
Address
5800 STILL FOREST DR, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-19T08:03:53.000
Update Date
2020-05-19T13:06:04.000
Closed Date
2020-05-19T08:03:53.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VD7IVAA1
Lat Location
(32.99231769832391600,-96.80836598244710000)
20-00341747
Service Request Number: 20-00341747 • Address: 17610 MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00341747
Address
17610 MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-05T23:59:00.000
Status
Closed
Created Date
2020-04-03T13:47:34.000
Update Date
2020-04-03T13:52:01.000
Closed Date
2020-04-03T13:47:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEvgyAAD
Lat Location
(32.98787194402025600,-96.84202415802649000)
20-00251724
Service Request Number: 20-00251724 • Address: 6505 BECKWITH CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00251724
Address
6505 BECKWITH CT, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-11T12:02:16.000
Update Date
2020-07-12T01:13:15.000
Closed Date
2020-03-11T12:02:16.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4jlfAAB
Lat Location
(32.97912922722612400,-96.79562830811312000)
20-00341726
Service Request Number: 20-00341726 • Address: 18111 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00341726
Address
18111 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-05T23:59:00.000
Status
Closed
Created Date
2020-04-03T13:45:15.000
Update Date
2020-04-03T13:48:01.000
Closed Date
2020-04-03T13:45:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEvf2AAD
Lat Location
(32.99623868297154000,-96.82964634420831000)
20-00398467
Service Request Number: 20-00398467 • Address: 6021 STILL FOREST DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00398467
Address
6021 STILL FOREST DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-04-18T09:34:31.000
Update Date
2020-04-22T10:31:01.000
Closed Date
2020-04-18T09:34:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGZ3hAAH
Lat Location
(32.99248539763796400,-96.80455974872060000)
20-00596549
Service Request Number: 20-00596549 • Address: 2736 CANCUN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00596549
Address
2736 CANCUN LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-09T11:49:16.000
Update Date
2020-07-12T01:12:31.000
Closed Date
2020-06-09T11:49:16.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwAv9AAF
Lat Location
(33.00900163525809000,-96.86346607613457000)
20-00341141
Service Request Number: 20-00341141 • Address: 18111 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00341141
Address
18111 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-05T23:59:00.000
Status
Closed
Created Date
2020-04-03T12:11:32.000
Update Date
2020-04-03T14:13:51.000
Closed Date
2020-04-03T12:11:32.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEuY1AAL
Lat Location
(32.99623868297154000,-96.82964634420831000)
20-00397192
Service Request Number: 20-00397192 • Address: 2311 OLD MILL RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00397192
Address
2311 OLD MILL RD, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-04-17T15:41:23.000
Update Date
2020-04-22T10:17:33.000
Closed Date
2020-04-17T15:41:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGWqcAAH
Lat Location
(32.98986810306027500,-96.87409947234360000)
20-00341677
Service Request Number: 20-00341677 • Address: 18111 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00341677
Address
18111 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-05T23:59:00.000
Status
Closed
Created Date
2020-04-03T13:36:19.000
Update Date
2020-04-03T13:41:30.000
Closed Date
2020-04-03T13:36:19.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEvZ9AAL
Lat Location
(32.99623868297154000,-96.82964634420831000)
20-00629068
Service Request Number: 20-00629068 • Address: 4620 BRETTON BAY LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00629068
Address
4620 BRETTON BAY LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-17T19:46:31.000
Update Date
2020-06-17T21:34:40.000
Closed Date
2020-06-17T19:46:31.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VxVjJAAV
Lat Location
(32.99445025530267000,-96.83454406188530000)
20-00338943
Service Request Number: 20-00338943 • Address: 7006 SPANKY BRANCH DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00338943
Address
7006 SPANKY BRANCH DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-07T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-04-02T17:34:58.000
Update Date
2020-04-03T15:15:11.000
Closed Date
2020-04-02T17:34:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEpgYAAT
Lat Location
(32.98296905616670000,-96.78842704607630000)
20-00399990
Service Request Number: 20-00399990 • Address: 4315 WINDHAVEN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00399990
Address
4315 WINDHAVEN LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-04-19T08:56:06.000
Update Date
2020-04-22T10:25:13.000
Closed Date
2020-04-19T08:56:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGbKVAA1
Lat Location
(33.00780068089909500,-96.83688507862769000)