Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
20-00629223
Service Request Number: 20-00629223 • Address: ADDISON RD & TRINITY MILLS RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00629223
Address
ADDISON RD & TRINITY MILLS RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-17T22:24:20.000
Update Date
2020-06-18T07:20:04.000
Closed Date
2020-06-17T22:24:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VxWFAAA3
Lat Location
(32.99010270638087000,-96.83087327487320000)
20-00343084
Service Request Number: 20-00343084 • Address: 7601 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00343084
Address
7601 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-05T23:59:00.000
Status
Closed
Created Date
2020-04-03T16:47:49.000
Update Date
2020-04-04T11:26:11.000
Closed Date
2020-04-03T16:47:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TExvRAAT
Lat Location
(32.97840101612056400,-96.76973514151906000)
20-00342801
Service Request Number: 20-00342801 • Address: 7124 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00342801
Address
7124 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-05T23:59:00.000
Status
Closed
Created Date
2020-04-03T16:03:47.000
Update Date
2020-04-04T11:00:06.000
Closed Date
2020-04-03T16:03:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TExNpAAL
Lat Location
(32.97910909016325000,-96.78480754349826000)
20-00339360
Service Request Number: 20-00339360 • Address: 17878 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00339360
Address
17878 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-04T23:59:00.000
Status
Closed
Created Date
2020-04-02T23:23:28.000
Update Date
2020-04-04T10:51:27.000
Closed Date
2020-04-02T23:23:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEqcNAAT
Lat Location
(32.99601328819041000,-96.79866859935870000)
20-00344058
Service Request Number: 20-00344058 • Address: 18081 MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00344058
Address
18081 MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-07T23:59:00.000
Status
Closed
Created Date
2020-04-04T12:25:47.000
Update Date
2020-04-04T13:28:28.000
Closed Date
2020-04-04T12:25:47.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000TF05sAAD
Lat Location
(32.99534842881696000,-96.84398498594493000)
20-00520569
Service Request Number: 20-00520569 • Address: 6206 OAKLEAF RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00520569
Address
6206 OAKLEAF RD, DALLAS, TX, 75248
City Council District
12
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-19T14:06:06.000
Update Date
2020-05-19T14:06:13.000
Closed Date
2020-05-19T14:06:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDDxsAAH
Lat Location
(32.96590532371747000,-96.79889418044937000)
20-00583153
Service Request Number: 20-00583153 • Address: 4223 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00583153
Address
4223 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-07-05T23:59:00.000
Status
Closed
Created Date
2020-06-05T00:21:41.000
Update Date
2020-07-12T01:13:12.000
Closed Date
2020-06-05T00:21:41.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vve94AAB
Lat Location
(32.99759488067206000,-96.83839194783062000)
20-00340154
Service Request Number: 20-00340154 • Address: 18240 MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00340154
Address
18240 MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-04-03T10:09:21.000
Update Date
2020-04-04T17:35:55.000
Closed Date
2020-04-03T10:09:21.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEsrAAAT
Lat Location
(32.99871973478422000,-96.84369622785552000)
20-00629072
Service Request Number: 20-00629072 • Address: 4616 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00629072
Address
4616 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-17T19:57:17.000
Update Date
2020-06-18T08:38:46.000
Closed Date
2020-06-17T19:57:17.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxVloAAF
Lat Location
(32.99746974005445600,-96.82767613615869000)
20-00413725
Service Request Number: 20-00413725 • Address: 18120 COIT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00413725
Address
18120 COIT RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-04-22T11:41:13.000
Update Date
2020-04-22T11:57:03.000
Closed Date
2020-04-22T11:41:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TGqdVAAT
Lat Location
(32.99794966265780000,-96.76768965804696000)
20-00423241
Service Request Number: 20-00423241 • Address: 18679 GIBBONS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00423241
Address
18679 GIBBONS DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-24T10:40:30.000
Update Date
2020-07-12T01:12:05.000
Closed Date
2020-04-24T10:40:30.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UCrcNAAT
Lat Location
(33.00452042805036000,-96.83231444500717000)
20-00344692
Service Request Number: 20-00344692 • Address: 19177 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00344692
Address
19177 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Police Assist - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-05T23:59:00.000
Status
Closed
Created Date
2020-04-04T22:00:53.000
Update Date
2020-04-04T22:38:30.000
Closed Date
2020-04-04T22:00:53.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TF1CQAA1
Lat Location
(33.00889739859705000,-96.79563829464577000)
20-00344701
Service Request Number: 20-00344701 • Address: 3939 ROSEMEADE PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00344701
Address
3939 ROSEMEADE PKWY, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-04-05T23:59:00.000
Status
Closed
Created Date
2020-04-04T22:20:42.000
Update Date
2020-04-04T23:28:19.000
Closed Date
2020-04-04T22:20:42.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000TF1DYAA1
Lat Location
(33.01052323368534000,-96.84579103994416000)
20-00344652
Service Request Number: 20-00344652 • Address: 3901 ACCENT DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00344652
Address
3901 ACCENT DR, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-06T23:59:00.000
Status
Closed
Created Date
2020-04-04T20:31:26.000
Update Date
2020-04-05T08:37:02.000
Closed Date
2020-04-04T20:31:26.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TF176AAD
Lat Location
(32.98878810357244600,-96.84739347634196000)
20-00344807
Service Request Number: 20-00344807 • Address: 16998 HUNTERS POINT DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00344807
Address
16998 HUNTERS POINT DR, DALLAS, TX, 75248
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
New
Created Date
2020-04-05T08:20:14.000
Update Date
2020-04-05T08:20:24.000
Closed Date
2020-04-05T08:20:14.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TF1YWAA1
Lat Location
(32.98165863200999600,-96.77928405347802000)
20-00344547
Service Request Number: 20-00344547 • Address: 6616 DUFFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00344547
Address
6616 DUFFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-06T23:59:00.000
Status
Closed
Created Date
2020-04-04T18:15:46.000
Update Date
2020-04-05T09:01:16.000
Closed Date
2020-04-04T18:15:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TF0v5AAD
Lat Location
(32.98364019363912000,-96.79192446761745000)
20-00318676
Service Request Number: 20-00318676 • Address: 6932 WINDY RIDGE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00318676
Address
6932 WINDY RIDGE DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-29T09:14:17.000
Update Date
2020-07-12T01:11:50.000
Closed Date
2020-03-29T09:14:17.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TED2WAAX
Lat Location
(32.97563007174514000,-96.78757075088399000)
20-00382414
Service Request Number: 20-00382414 • Address: 16919 OLD POND DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00382414
Address
16919 OLD POND DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-14T15:40:35.000
Update Date
2020-07-12T01:13:08.000
Closed Date
2020-04-14T15:40:35.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG6ecAAD
Lat Location
(32.98054750252773500,-96.78358182792765000)
20-00442773
Service Request Number: 20-00442773 • Address: 5902 TREE SHADOW TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00442773
Address
5902 TREE SHADOW TRL, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-30T23:59:00.000
Status
Closed
Created Date
2020-04-29T13:22:56.000
Update Date
2020-04-30T00:07:09.000
Closed Date
2020-04-29T13:22:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000UDSF5AAP
Lat Location
(33.00408428338802500,-96.80759989721594000)
20-00406156
Service Request Number: 20-00406156 • Address: 5935 WARM MIST LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00406156
Address
5935 WARM MIST LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-20T17:24:01.000
Update Date
2020-04-23T11:05:25.000
Closed Date
2020-04-20T17:24:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UUQjJAAX
Lat Location
(32.96744053542768000,-96.80213973320355000)
20-00365938
Service Request Number: 20-00365938 • Address: 7850 LA MANGA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00365938
Address
7850 LA MANGA DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-09T20:29:35.000
Update Date
2020-04-23T14:49:05.000
Closed Date
2020-04-09T20:29:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFdysAAD
Lat Location
(32.97031953940122000,-96.77046914765390000)
20-00427263
Service Request Number: 20-00427263 • Address: 7311 CARTA VALLEY DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00427263
Address
7311 CARTA VALLEY DR, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-25T11:27:39.000
Update Date
2020-04-25T13:03:49.000
Closed Date
2020-04-25T11:27:39.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000UCyGPAA1
Lat Location
(32.97259483747454600,-96.78160726577589000)
20-00421818
Service Request Number: 20-00421818 • Address: 4127 JOSHUA LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00421818
Address
4127 JOSHUA LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-04-23T20:45:33.000
Update Date
2020-04-24T10:45:03.000
Closed Date
2020-04-23T20:45:33.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000UCoSRAA1
Lat Location
(32.99978277484879000,-96.83960846146486000)
20-00516821
Service Request Number: 20-00516821 • Address: 19304 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00516821
Address
19304 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-18T18:52:36.000
Update Date
2020-05-19T14:43:50.000
Closed Date
2020-05-18T18:52:36.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VD5AjAAL
Lat Location
(33.01025479786551400,-96.79530519552033000)
20-00345468
Service Request Number: 20-00345468 • Address: WINDING ROSE TRL & RISEDEN DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00345468
Address
WINDING ROSE TRL & RISEDEN DR, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-07T23:59:00.000
Status
Closed
Created Date
2020-04-05T15:00:14.000
Update Date
2020-04-05T19:19:12.000
Closed Date
2020-04-05T15:00:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TF2YJAA1
Lat Location
(32.99477244793920500,-96.78699765867280000)
20-00345533
Service Request Number: 20-00345533 • Address: 4242 N CAPISTRANO DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00345533
Address
4242 N CAPISTRANO DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-07T23:59:00.000
Status
Closed
Created Date
2020-04-05T15:39:35.000
Update Date
2020-04-05T18:48:04.000
Closed Date
2020-04-05T15:39:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TF2fOAAT
Lat Location
(33.00645140145224000,-96.83662930943616000)
20-00769180
Service Request Number: 20-00769180 • Address: 7073 REGALVIEW CIR, DALLAS • City Council District: 12
Service Request Number
20-00769180
Address
7073 REGALVIEW CIR, DALLAS
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-10T23:59:00.000
Status
Closed
Created Date
2020-07-27T09:06:44.000
Update Date
2020-07-30T10:47:07.000
Closed Date
2020-07-27T09:06:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XdseoAAB
Lat Location
(32.96622290437828000,-96.78672033737651000)
20-00921205
Service Request Number: 20-00921205 • Address: 4750 HAVERWOOD LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00921205
Address
4750 HAVERWOOD LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-09-11T11:51:16.000
Update Date
2020-09-11T13:05:23.000
Closed Date
2020-09-11T11:51:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YoXL0AAN
Lat Location
(33.00721801148317000,-96.82697806050122000)
20-00520391
Service Request Number: 20-00520391 • Address: 6626 SHELL FLOWER LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00520391
Address
6626 SHELL FLOWER LN, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-22T13:46:48.000
Status
Closed
Created Date
2020-05-19T13:46:42.000
Update Date
2020-05-19T15:00:22.000
Closed Date
2020-05-19T13:46:42.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VDDXpAAP
Lat Location
(32.98895408980116000,-96.79181236603351000)
20-00413039
Service Request Number: 20-00413039 • Address: 7805 QUERIDA LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00413039
Address
7805 QUERIDA LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-04-22T10:25:55.000
Update Date
2020-04-24T13:40:30.000
Closed Date
2020-04-22T10:25:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGpV7AAL
Lat Location
(32.96957339513143000,-96.77216275616110000)
20-00916491
Service Request Number: 20-00916491 • Address: FRANKFORD RD & MEANDERING WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00916491
Address
FRANKFORD RD & MEANDERING WAY, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-09-21T23:59:00.000
Status
Closed
Created Date
2020-09-10T11:24:40.000
Update Date
2020-09-10T16:01:14.000
Closed Date
2020-09-10T11:24:40.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YoHXlAAN
Lat Location
(32.99781050230246000,-96.78126647822134000)
20-00423774
Service Request Number: 20-00423774 • Address: 6090 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00423774
Address
6090 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-26T23:59:00.000
Status
Closed
Created Date
2020-04-24T11:40:07.000
Update Date
2020-04-24T11:41:56.000
Closed Date
2020-04-24T11:40:07.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UCsQsAAL
Lat Location
(32.98191257278368000,-96.80091502353413000)
20-00408710
Service Request Number: 20-00408710 • Address: 16305 DALMALLEY LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00408710
Address
16305 DALMALLEY LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-21T11:46:32.000
Update Date
2020-04-23T10:52:30.000
Closed Date
2020-04-21T11:46:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Email
Unique Key
500t000000UUUA3AAP
Lat Location
(32.97551931429275000,-96.77759011471198000)
20-00747343
Service Request Number: 20-00747343 • Address: 17721 SAGE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00747343
Address
17721 SAGE LN, DALLAS, TX, 75252
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-07-20T12:43:13.000
Update Date
2020-07-30T10:33:24.000
Closed Date
2020-07-20T12:43:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XcFTDAA3
Lat Location
(32.99214943283901000,-96.76194012287877000)
20-00627550
Service Request Number: 20-00627550 • Address: 17439 TAMARON DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00627550
Address
17439 TAMARON DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Damage Repair - SAN
Ert Estimated Response Time
15 Business Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
In Progress
Created Date
2020-06-17T14:22:42.000
Update Date
2020-06-18T08:53:16.000
Closed Date
2020-06-17T14:22:42.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxS4OAAV
Lat Location
(32.99034618742589000,-96.82090526174920000)
20-00344711
Service Request Number: 20-00344711 • Address: MCCALLUM BLVD & COIT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00344711
Address
MCCALLUM BLVD & COIT RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-09T23:59:00.000
Status
Closed
Created Date
2020-04-04T22:47:36.000
Update Date
2020-04-06T07:03:09.000
Closed Date
2020-04-04T22:47:36.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TF1EqAAL
Lat Location
(32.98789857978450000,-96.76825808333940000)
20-00175834
Service Request Number: 20-00175834 • Address: 18404 HIGHLAND CREEK LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00175834
Address
18404 HIGHLAND CREEK LN, DALLAS, TX, 75252
City Council District
12
Department
Water Utilities
Service Request Type
Creek/Culvert Maintenance -DWU
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-02-20T11:28:10.000
Update Date
2020-04-06T06:47:00.000
Closed Date
2020-02-20T11:28:10.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RlBPpAAN
Lat Location
(33.00127922881902000,-96.78436354111976000)
20-00154529
Service Request Number: 20-00154529 • Address: 17909 BRENT DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00154529
Address
17909 BRENT DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-13T18:09:46.000
Update Date
2020-07-12T01:12:02.000
Closed Date
2020-02-13T18:09:46.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000RkLi6AAF
Lat Location
(32.99489572493135400,-96.86210843153636000)
20-00412565
Service Request Number: 20-00412565 • Address: 16350 SUNSET VALLEY DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00412565
Address
16350 SUNSET VALLEY DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-22T09:24:37.000
Update Date
2020-04-23T11:27:46.000
Closed Date
2020-04-22T09:24:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGogNAAT
Lat Location
(32.97441782392073000,-96.79829146346003000)
20-00346049
Service Request Number: 20-00346049 • Address: 7340 WHISPERING PINES DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00346049
Address
7340 WHISPERING PINES DR, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-09T23:59:00.000
Status
Closed
Created Date
2020-04-06T04:36:54.000
Update Date
2020-04-06T07:38:45.000
Closed Date
2020-04-06T04:36:54.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TF3zKAAT
Lat Location
(32.96783948473494000,-96.78148317981143000)
20-00480454
Service Request Number: 20-00480454 • Address: 5910 BENTWOOD TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00480454
Address
5910 BENTWOOD TRL, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-08T15:57:51.000
Update Date
2020-07-30T11:17:28.000
Closed Date
2020-05-08T15:57:51.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBOhIAAX
Lat Location
(33.00504330736574600,-96.80471329139789000)
20-00494218
Service Request Number: 20-00494218 • Address: 5930 BUFFRIDGE TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00494218
Address
5930 BUFFRIDGE TRL, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-13T08:38:47.000
Update Date
2020-07-30T10:48:35.000
Closed Date
2020-05-13T08:38:47.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCHOzAAP
Lat Location
(33.00700253894378000,-96.80575551722352000)
20-00409455
Service Request Number: 20-00409455 • Address: 17624 MEDINA DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00409455
Address
17624 MEDINA DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-21T13:13:44.000
Update Date
2020-04-23T10:40:47.000
Closed Date
2020-04-21T13:13:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UUUsKAAX
Lat Location
(32.99073253094313000,-96.87375085743233000)
20-00417778
Service Request Number: 20-00417778 • Address: 17700 MARSH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00417778
Address
17700 MARSH LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - School Flasher Maintenance - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-04-23T09:40:29.000
Update Date
2020-04-23T10:20:25.000
Closed Date
2020-04-23T09:40:29.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000UChb7AAD
Lat Location
(32.99055410206412400,-96.85473653306063000)
20-00916062
Service Request Number: 20-00916062 • Address: MIDWAY RD & TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00916062
Address
MIDWAY RD & TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-09-21T23:59:00.000
Status
Closed
Created Date
2020-09-10T10:22:35.000
Update Date
2020-09-10T16:00:41.000
Closed Date
2020-09-10T10:22:35.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YoFb4AAF
Lat Location
(33.00399487204961000,-96.84381350497647000)
20-00520310
Service Request Number: 20-00520310 • Address: 4224 HIGH STAR LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00520310
Address
4224 HIGH STAR LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-19T13:37:40.000
Update Date
2020-05-19T15:47:37.000
Closed Date
2020-05-19T13:37:40.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VDDNaAAP
Lat Location
(32.99180073570965000,-96.83786519029132000)
20-00752514
Service Request Number: 20-00752514 • Address: 17721 SAGE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00752514
Address
17721 SAGE LN, DALLAS, TX, 75252
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-04T23:59:00.000
Status
Closed
Created Date
2020-07-21T14:29:51.000
Update Date
2020-07-30T10:35:02.000
Closed Date
2020-07-21T14:29:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XceeMAAR
Lat Location
(32.99214943283901000,-96.76194012287877000)
19-01199541
Service Request Number: 19-01199541 • Address: 15807 NEDRA WAY, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
19-01199541
Address
15807 NEDRA WAY, DALLAS, TX, 75248
City Council District
12
Department
Water Utilities
Service Request Type
Creek/Culvert Blockage - DWU
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-11-21T00:59:00.000
Status
Closed
Created Date
2019-10-09T13:58:15.000
Update Date
2020-07-12T01:11:25.000
Closed Date
2019-10-09T13:58:15.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N5XSDAA3
Lat Location
(32.96480199668345500,-96.79395580019944000)
20-00421269
Service Request Number: 20-00421269 • Address: 5726 DESERET TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00421269
Address
5726 DESERET TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-23T16:52:52.000
Update Date
2020-04-24T17:12:05.000
Closed Date
2020-04-23T16:52:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCn7TAAT
Lat Location
(33.00548820131423000,-96.81046105329767000)
20-00310623
Service Request Number: 20-00310623 • Address: 2807 FREEDOM CIR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00310623
Address
2807 FREEDOM CIR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-03-26T14:55:12.000
Update Date
2020-04-06T08:39:23.000
Closed Date
2020-03-26T14:55:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDz79AAD
Lat Location
(33.00235999207486000,-96.86179737125174000)
DFW Data AI • Dallas-Fort Worth public-data exploration interface