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311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00509618
Service Request Number: 20-00509618 • Address: ARAPAHO RD & PRESTON RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00509618
Address
ARAPAHO RD & PRESTON RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-05-16T10:07:59.000
Update Date
2020-05-19T16:20:12.000
Closed Date
2020-05-16T10:07:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCp5dAAD
Lat Location
(32.96237684896619000,-96.80458438750615000)
20-00602889
Service Request Number: 20-00602889 • Address: 5830 WINDMIER LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00602889
Address
5830 WINDMIER LN, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-10T15:47:43.000
Update Date
2020-07-30T12:21:56.000
Closed Date
2020-06-10T15:47:43.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwRLyAAN
Lat Location
(32.99869360843191400,-96.80616436601166000)
20-00743102
Service Request Number: 20-00743102 • Address: 6012 FIELDSTONE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00743102
Address
6012 FIELDSTONE DR, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-18T09:17:15.000
Update Date
2020-07-30T12:12:43.000
Closed Date
2020-07-18T09:17:15.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XbtQCAAZ
Lat Location
(33.00493627384264500,-96.80125264457915000)
20-00522051
Service Request Number: 20-00522051 • Address: 16108 FALLKIRK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00522051
Address
16108 FALLKIRK DR, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-19T16:45:47.000
Update Date
2020-05-19T17:16:52.000
Closed Date
2020-05-19T16:45:47.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDGjkAAH
Lat Location
(32.97296042987935000,-96.76945338461786000)
20-00628951
Service Request Number: 20-00628951 • Address: 4200 HORIZON NORTH PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00628951
Address
4200 HORIZON NORTH PKWY, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-17T17:59:03.000
Update Date
2020-06-18T10:13:01.000
Closed Date
2020-06-17T17:59:03.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VxVDnAAN
Lat Location
(33.01460849813529000,-96.83969369275741000)
20-00629709
Service Request Number: 20-00629709 • Address: CAMPBELL RD & SUMMERSIDE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00629709
Address
CAMPBELL RD & SUMMERSIDE DR, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-18T09:04:22.000
Update Date
2020-06-18T09:57:36.000
Closed Date
2020-06-18T09:04:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VxYRdAAN
Lat Location
(32.99007881301576400,-96.80699365328564000)
20-00348645
Service Request Number: 20-00348645 • Address: 18708 WAINSBOROUGH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00348645
Address
18708 WAINSBOROUGH LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-28T14:14:49.000
Update Date
2020-04-06T13:22:24.000
Closed Date
2020-03-28T14:14:49.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TF96AAAT
Lat Location
(32.99940545716444000,-96.81604760817910000)
20-00408187
Service Request Number: 20-00408187 • Address: 4431 HOLLOW OAK DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00408187
Address
4431 HOLLOW OAK DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-21T10:55:36.000
Update Date
2020-07-12T01:12:18.000
Closed Date
2020-04-21T10:55:36.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UUTcCAAX
Lat Location
(32.99696692108912000,-96.83411900050461000)
20-00348371
Service Request Number: 20-00348371 • Address: 5922 MAPLESHADE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00348371
Address
5922 MAPLESHADE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-30T12:34:46.000
Update Date
2020-04-06T12:50:51.000
Closed Date
2020-03-30T12:34:46.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TF8dRAAT
Lat Location
(33.00615074450377000,-96.80582693802330000)
20-00419824
Service Request Number: 20-00419824 • Address: 4747 HOLLY TREE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00419824
Address
4747 HOLLY TREE DR, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-04-23T13:58:19.000
Update Date
2020-04-23T14:37:00.000
Closed Date
2020-04-23T13:58:19.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000UClBNAA1
Lat Location
(32.99743211238083500,-96.82642324911552000)
20-00521519
Service Request Number: 20-00521519 • Address: 4224 HIGH STAR LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00521519
Address
4224 HIGH STAR LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-02T23:59:00.000
Status
Closed
Created Date
2020-05-19T15:49:39.000
Update Date
2020-05-19T16:53:35.000
Closed Date
2020-05-19T15:49:39.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDG05AAH
Lat Location
(32.99180073570965000,-96.83786519029132000)
20-00533950
Service Request Number: 20-00533950 • Address: 6075 WILLOW WOOD LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00533950
Address
6075 WILLOW WOOD LN, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-22T10:07:16.000
Update Date
2020-07-30T11:37:04.000
Closed Date
2020-05-22T10:07:16.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDkv1AAD
Lat Location
(33.01110350867119000,-96.80207651939156000)
20-00403482
Service Request Number: 20-00403482 • Address: 17604 IVY HILL DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00403482
Address
17604 IVY HILL DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-20T12:21:30.000
Update Date
2020-04-23T09:15:21.000
Closed Date
2020-04-20T12:21:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGhbxAAD
Lat Location
(32.99361194891649000,-96.81864129832431000)
20-00529599
Service Request Number: 20-00529599 • Address: 6000 LONGLEY CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00529599
Address
6000 LONGLEY CT, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-21T10:50:28.000
Update Date
2020-07-30T12:01:43.000
Closed Date
2020-05-21T10:50:28.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDadBAAT
Lat Location
(33.01094169226660000,-96.80071624319257000)
20-00427782
Service Request Number: 20-00427782 • Address: 19210 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00427782
Address
19210 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-25T15:21:10.000
Update Date
2020-04-26T14:08:23.000
Closed Date
2020-04-25T15:21:10.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCz49AAD
Lat Location
(33.00949003849831000,-96.79531918747050000)
20-00415626
Service Request Number: 20-00415626 • Address: 18414 SUMMERFIELD DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00415626
Address
18414 SUMMERFIELD DR, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-04-22T15:20:01.000
Update Date
2020-04-24T19:08:08.000
Closed Date
2020-04-22T15:20:01.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UpP3dAAF
Lat Location
(33.00191618405879000,-96.84441261704309000)
20-00598813
Service Request Number: 20-00598813 • Address: 7121 ECHO BLUFF DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00598813
Address
7121 ECHO BLUFF DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-06-09T17:22:49.000
Update Date
2020-06-18T10:17:08.000
Closed Date
2020-06-09T17:22:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwGPmAAN
Lat Location
(32.97328364619579600,-96.78361669774337000)
20-00415463
Service Request Number: 20-00415463 • Address: 5111 SEA PINES DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00415463
Address
5111 SEA PINES DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-22T15:01:20.000
Update Date
2020-04-23T16:46:51.000
Closed Date
2020-04-22T15:01:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UpOmsAAF
Lat Location
(32.99503365125171000,-96.82045121491815000)
20-00603946
Service Request Number: 20-00603946 • Address: 5900 FRANKFORD RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00603946
Address
5900 FRANKFORD RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-07-01T23:59:00.000
Status
Closed
Created Date
2020-06-11T04:47:37.000
Update Date
2020-07-30T12:22:02.000
Closed Date
2020-06-11T04:47:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwUqBAAV
Lat Location
(32.99799658454756000,-96.80291463197942000)
20-00918632
Service Request Number: 20-00918632 • Address: 6406 GARLINGHOUSE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00918632
Address
6406 GARLINGHOUSE LN, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-10T08:55:32.000
Update Date
2020-09-10T16:26:56.000
Closed Date
2020-09-10T08:55:32.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YoOBTAA3
Lat Location
(33.00406996017656500,-96.79365958532370000)
20-00416897
Service Request Number: 20-00416897 • Address: 18414 SUMMERFIELD DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00416897
Address
18414 SUMMERFIELD DR, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-22T15:20:01.000
Update Date
2020-04-22T20:33:18.000
Closed Date
2020-04-22T15:20:01.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000UCfLvAAL
Lat Location
(33.00191618405879000,-96.84441261704309000)
20-00349917
Service Request Number: 20-00349917 • Address: 4503 BRETTON BAY LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00349917
Address
4503 BRETTON BAY LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-06T14:28:37.000
Update Date
2020-04-06T15:35:16.000
Closed Date
2020-04-06T14:28:37.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFBC5AAP
Lat Location
(32.99340507857564000,-96.83389692894384000)
20-00340612
Service Request Number: 20-00340612 • Address: 8254 PRIMROSE WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00340612
Address
8254 PRIMROSE WAY, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-04-03T11:05:47.000
Update Date
2020-04-06T16:13:12.000
Closed Date
2020-04-03T11:05:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEtghAAD
Lat Location
(32.99269302207311000,-96.76010734069285000)
20-00338875
Service Request Number: 20-00338875 • Address: 6710 WINDROCK RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00338875
Address
6710 WINDROCK RD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-09T23:59:00.000
Status
Closed
Created Date
2020-04-02T17:07:54.000
Update Date
2020-04-06T16:09:14.000
Closed Date
2020-04-02T17:07:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEpZSAA1
Lat Location
(32.99375658161252000,-96.78923222678044000)
20-00340870
Service Request Number: 20-00340870 • Address: 17819 MEADOW GROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00340870
Address
17819 MEADOW GROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-04-03T11:36:46.000
Update Date
2020-04-06T16:20:11.000
Closed Date
2020-04-03T11:36:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEu8HAAT
Lat Location
(32.99269738029110000,-96.85665185684452000)
20-00339619
Service Request Number: 20-00339619 • Address: 3824 WALDEN WAY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00339619
Address
3824 WALDEN WAY, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-04-03T08:32:54.000
Update Date
2020-04-06T16:25:20.000
Closed Date
2020-04-03T08:32:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TErjZAAT
Lat Location
(33.00021740688763000,-96.84805794216696000)
20-00337806
Service Request Number: 20-00337806 • Address: 7106 WINDING CREEK RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00337806
Address
7106 WINDING CREEK RD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-09T23:59:00.000
Status
Closed
Created Date
2020-04-02T15:00:58.000
Update Date
2020-04-06T16:21:00.000
Closed Date
2020-04-02T15:00:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEnwyAAD
Lat Location
(32.99492848907317000,-96.79104068353824000)
20-00623570
Service Request Number: 20-00623570 • Address: 4228 WINDHAVEN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00623570
Address
4228 WINDHAVEN LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-16T16:01:12.000
Update Date
2020-06-18T10:19:56.000
Closed Date
2020-06-16T16:01:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxHHHAA3
Lat Location
(33.00763451273808000,-96.83854519164760000)
20-00421215
Service Request Number: 20-00421215 • Address: 6502 WICKERWOOD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00421215
Address
6502 WICKERWOOD DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-16T14:15:33.000
Update Date
2020-04-23T16:44:24.000
Closed Date
2020-04-16T14:15:33.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCnEtAAL
Lat Location
(32.97101427977522000,-96.79532444219666000)
20-00350156
Service Request Number: 20-00350156 • Address: 7877 FRANKFORD RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00350156
Address
7877 FRANKFORD RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-08T23:59:00.000
Status
Closed
Created Date
2020-04-06T15:59:07.000
Update Date
2020-04-06T16:22:48.000
Closed Date
2020-04-06T15:59:07.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TFBZ8AAP
Lat Location
(32.99777229189519000,-96.76831589506646000)
20-00340652
Service Request Number: 20-00340652 • Address: 3555 MISTY MEADOW DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00340652
Address
3555 MISTY MEADOW DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-04-03T11:11:28.000
Update Date
2020-04-06T16:19:28.000
Closed Date
2020-04-03T11:11:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEtkfAAD
Lat Location
(32.99399143358713400,-96.85612967657643000)
20-00349066
Service Request Number: 20-00349066 • Address: 7601 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00349066
Address
7601 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-08T23:59:00.000
Status
Closed
Created Date
2020-04-06T14:09:19.000
Update Date
2020-04-06T16:32:18.000
Closed Date
2020-04-06T14:09:19.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TF9kFAAT
Lat Location
(32.97840101612056400,-96.76973514151906000)
20-00342067
Service Request Number: 20-00342067 • Address: 17557 SEQUOIA DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00342067
Address
17557 SEQUOIA DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-04-03T14:33:51.000
Update Date
2020-04-06T16:10:40.000
Closed Date
2020-04-03T14:33:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEwI9AAL
Lat Location
(32.99004349291127000,-96.76144800261825000)
20-00382544
Service Request Number: 20-00382544 • Address: 16805 THOMAS CHAPEL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00382544
Address
16805 THOMAS CHAPEL DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-04-14T15:52:09.000
Update Date
2020-07-12T01:13:08.000
Closed Date
2020-04-14T15:52:09.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG6tWAAT
Lat Location
(32.98018195156013400,-96.78502923828071000)
20-00344448
Service Request Number: 20-00344448 • Address: 17815 FARLEY TRL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00344448
Address
17815 FARLEY TRL, DALLAS, TX, 75287
City Council District
12
Department
Water Utilities
Service Request Type
Sewer Problems - DWU
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-04T16:48:39.000
Update Date
2020-04-06T15:44:56.000
Closed Date
2020-04-04T16:48:39.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TF0leAAD
Lat Location
(32.99513047270342000,-96.87265831759504000)
20-00340885
Service Request Number: 20-00340885 • Address: 6619 DUFFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00340885
Address
6619 DUFFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-04-03T11:38:00.000
Update Date
2020-04-06T16:17:25.000
Closed Date
2020-04-03T11:38:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEuA8AAL
Lat Location
(32.98384287592687500,-96.79177023854078000)
20-00338508
Service Request Number: 20-00338508 • Address: 4111 BRIARGROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00338508
Address
4111 BRIARGROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-09T23:59:00.000
Status
Closed
Created Date
2020-04-02T16:13:31.000
Update Date
2020-04-06T16:26:31.000
Closed Date
2020-04-02T16:13:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEozUAAT
Lat Location
(32.99276661119274000,-96.84260063657531000)
20-00409300
Service Request Number: 20-00409300 • Address: 18905 MAHOGANY TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00409300
Address
18905 MAHOGANY TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-21T12:53:20.000
Update Date
2020-04-24T13:36:53.000
Closed Date
2020-04-21T12:53:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UUU7AAAX
Lat Location
(33.00436418397719500,-96.80783748030655000)
20-00343346
Service Request Number: 20-00343346 • Address: 2407 SEEDLING LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00343346
Address
2407 SEEDLING LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-04-03T18:10:56.000
Update Date
2020-04-06T16:19:57.000
Closed Date
2020-04-03T18:10:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEyNBAA1
Lat Location
(32.99065660591935500,-96.87202909502432000)
20-00258232
Service Request Number: 20-00258232 • Address: 18720 THORNTREE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00258232
Address
18720 THORNTREE LN, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-12T15:30:29.000
Update Date
2020-07-12T01:12:39.000
Closed Date
2020-03-12T15:30:29.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4wzIAAR
Lat Location
(33.00585400382601000,-96.80262866484145000)
20-00346902
Service Request Number: 20-00346902 • Address: 7737 LA BOLSA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00346902
Address
7737 LA BOLSA DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-09T23:59:00.000
Status
Closed
Created Date
2020-04-06T09:58:53.000
Update Date
2020-04-06T16:48:25.000
Closed Date
2020-04-06T09:58:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TF5zgAAD
Lat Location
(32.96442343073873000,-96.77469573046916000)
20-00411747
Service Request Number: 20-00411747 • Address: 6643 SAINT ANNE CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00411747
Address
6643 SAINT ANNE CT, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-21T19:34:59.000
Update Date
2020-04-24T13:49:37.000
Closed Date
2020-04-21T19:34:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGmQKAA1
Lat Location
(32.97712643374505600,-96.79270018544867000)
20-00431198
Service Request Number: 20-00431198 • Address: 7227 HOLYOKE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00431198
Address
7227 HOLYOKE DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-27T11:05:26.000
Update Date
2020-07-12T01:13:08.000
Closed Date
2020-04-27T11:05:26.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UD6DbAAL
Lat Location
(32.97704308439596000,-96.78135134563627000)
20-00521254
Service Request Number: 20-00521254 • Address: 4060 WINDHAVEN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00521254
Address
4060 WINDHAVEN LN, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-05-19T15:21:22.000
Update Date
2020-05-19T17:38:05.000
Closed Date
2020-05-19T15:21:22.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDFUEAA5
Lat Location
(33.00768849878944000,-96.84175805957292000)
20-00411672
Service Request Number: 20-00411672 • Address: 6302 PINEVIEW RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00411672
Address
6302 PINEVIEW RD, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-04-21T18:55:48.000
Update Date
2020-04-23T10:39:04.000
Closed Date
2020-04-21T18:55:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGmIBAA1
Lat Location
(32.96598478051833000,-96.79672579766084000)
20-00424322
Service Request Number: 20-00424322 • Address: 7114 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00424322
Address
7114 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-26T23:59:00.000
Status
Closed
Created Date
2020-04-24T12:45:20.000
Update Date
2020-04-24T12:47:45.000
Closed Date
2020-04-24T12:45:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UCtHgAAL
Lat Location
(32.97911356783886000,-96.78513293394508000)
20-00409395
Service Request Number: 20-00409395 • Address: 6507 CLEARHAVEN CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00409395
Address
6507 CLEARHAVEN CIR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-21T13:06:31.000
Update Date
2020-04-23T11:07:44.000
Closed Date
2020-04-21T13:06:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UUUohAAH
Lat Location
(32.96641151711603000,-96.79184202657413000)
20-00350764
Service Request Number: 20-00350764 • Address: 4909 HAVERWOOD LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00350764
Address
4909 HAVERWOOD LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-09T23:59:00.000
Status
Closed
Created Date
2020-04-06T17:35:22.000
Update Date
2020-04-06T18:49:45.000
Closed Date
2020-04-06T17:35:22.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TFCXXAA5
Lat Location
(33.00679535983071000,-96.82178188246549000)
20-00350105
Service Request Number: 20-00350105 • Address: 18451 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00350105
Address
18451 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-08T23:59:00.000
Status
Closed
Created Date
2020-04-06T15:54:07.000
Update Date
2020-04-06T18:52:04.000
Closed Date
2020-04-06T15:54:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFBUrAAP
Lat Location
(33.00029456306287000,-96.82975439768019000)
20-00522329
Service Request Number: 20-00522329 • Address: 4224 HIGH STAR LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00522329
Address
4224 HIGH STAR LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Lid Cover Broken - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-19T15:43:10.000
Update Date
2020-05-19T17:45:02.000
Closed Date
2020-05-19T15:43:10.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDHaiAAH
Lat Location
(32.99180073570965000,-96.83786519029132000)
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