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311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00406384
Service Request Number: 20-00406384 • Address: 7327 CARTA VALLEY DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00406384
Address
7327 CARTA VALLEY DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-20T18:32:25.000
Update Date
2020-04-23T10:59:52.000
Closed Date
2020-04-20T18:32:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UUQpcAAH
Lat Location
(32.97286387115328000,-96.78156393902670000)
20-00355953
Service Request Number: 20-00355953 • Address: 6426 COPPER CREEK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00355953
Address
6426 COPPER CREEK DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-07T09:03:03.000
Update Date
2020-04-07T17:30:47.000
Closed Date
2020-04-07T09:03:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFLyvAAH
Lat Location
(32.96899579413014000,-96.79729414973170000)
20-00329866
Service Request Number: 20-00329866 • Address: 6400 SOUTHPOINT DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00329866
Address
6400 SOUTHPOINT DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Wheel Chair Ramp/Curb Cuts - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-08T23:59:00.000
Status
Closed
Created Date
2020-04-01T07:43:59.000
Update Date
2020-04-07T17:04:06.000
Closed Date
2020-04-01T07:43:59.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEYSCAA5
Lat Location
(32.97821216821870000,-96.79779766767146000)
20-00355606
Service Request Number: 20-00355606 • Address: 19200 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00355606
Address
19200 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-09T23:59:00.000
Status
Closed
Created Date
2020-04-07T16:30:53.000
Update Date
2020-04-07T17:09:50.000
Closed Date
2020-04-07T16:30:53.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TFLRwAAP
Lat Location
(33.00935117559509000,-96.79532126069790000)
20-00355642
Service Request Number: 20-00355642 • Address: 19020 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00355642
Address
19020 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-09T23:59:00.000
Status
Closed
Created Date
2020-04-07T16:34:45.000
Update Date
2020-04-07T17:02:39.000
Closed Date
2020-04-07T16:34:45.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TFLV0AAP
Lat Location
(33.00759800231384000,-96.79534093825913000)
20-00500852
Service Request Number: 20-00500852 • Address: 17652 BOTTLEBRUSH DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00500852
Address
17652 BOTTLEBRUSH DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:46:28.000
Update Date
2020-05-20T09:00:47.000
Closed Date
2020-05-14T11:46:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCVveAAH
Lat Location
(32.99058167979409000,-96.75924522468931000)
20-00501081
Service Request Number: 20-00501081 • Address: 17504 IVY HILL DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00501081
Address
17504 IVY HILL DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-14T12:12:02.000
Update Date
2020-05-20T08:42:42.000
Closed Date
2020-05-14T12:12:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCWMpAAP
Lat Location
(32.99187472271724000,-96.81865230868547000)
20-00323261
Service Request Number: 20-00323261 • Address: 4808 HAVERWOOD LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00323261
Address
4808 HAVERWOOD LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-30T15:02:44.000
Update Date
2020-07-12T01:12:34.000
Closed Date
2020-03-30T15:02:44.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEM3BAAX
Lat Location
(33.00721043082098000,-96.82455593400749000)
20-00423544
Service Request Number: 20-00423544 • Address: 4520 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00423544
Address
4520 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-26T23:59:00.000
Status
Closed
Created Date
2020-04-24T11:14:54.000
Update Date
2020-04-24T11:16:48.000
Closed Date
2020-04-24T11:14:54.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UCs5ZAAT
Lat Location
(32.99741604924554400,-96.83136746277708000)
20-00356138
Service Request Number: 20-00356138 • Address: 4900 HAVERWOOD LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00356138
Address
4900 HAVERWOOD LN, DALLAS, TX, 75287
City Council District
12
Department
Parks Department
Service Request Type
Park Emergency Regulations Violation - PKR
Overall Service Request Due Date
2020-04-08T18:49:21.000
Status
Closed
Created Date
2020-04-07T18:49:21.000
Update Date
2020-04-07T18:49:26.000
Closed Date
2020-04-07T18:49:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFMKSAA5
Lat Location
(33.00668715795279000,-96.82191025626825000)
20-00356135
Service Request Number: 20-00356135 • Address: 6004 LLOYD CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00356135
Address
6004 LLOYD CT, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-06-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-07T11:44:13.000
Update Date
2020-04-07T18:48:22.000
Closed Date
2020-04-07T11:44:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFMK3AAP
Lat Location
(33.00833796928432000,-96.80064552190696000)
20-00628777
Service Request Number: 20-00628777 • Address: 6011 BENTWOOD TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00628777
Address
6011 BENTWOOD TRL, DALLAS, TX, 75252
City Council District
12
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-07-09T23:59:00.000
Status
Closed
Created Date
2020-06-17T17:02:16.000
Update Date
2020-06-18T12:02:34.000
Closed Date
2020-06-17T17:02:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxUn2AAF
Lat Location
(33.00391184006857500,-96.80425425585480000)
20-00355546
Service Request Number: 20-00355546 • Address: 19200 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00355546
Address
19200 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-09T23:59:00.000
Status
Closed
Created Date
2020-04-07T16:23:24.000
Update Date
2020-04-07T18:47:08.000
Closed Date
2020-04-07T16:23:24.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TFLJUAA5
Lat Location
(33.00935117559509000,-96.79532126069790000)
20-00611638
Service Request Number: 20-00611638 • Address: 5802 BUFFRIDGE TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00611638
Address
5802 BUFFRIDGE TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-12T15:47:55.000
Update Date
2020-06-18T12:17:52.000
Closed Date
2020-06-12T15:47:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vwo5dAAB
Lat Location
(33.00715879269287000,-96.80901281584042000)
20-00356205
Service Request Number: 20-00356205 • Address: 19129 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00356205
Address
19129 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-09T23:59:00.000
Status
Closed
Created Date
2020-04-07T19:20:59.000
Update Date
2020-04-07T19:42:16.000
Closed Date
2020-04-07T19:20:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFMR9AAP
Lat Location
(33.00801847757136000,-96.79564773788094000)
20-00609459
Service Request Number: 20-00609459 • Address: 5809 MAPLESHADE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00609459
Address
5809 MAPLESHADE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-12T10:49:07.000
Update Date
2020-06-18T12:20:27.000
Closed Date
2020-06-12T10:49:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwjQrAAJ
Lat Location
(33.00633928997843500,-96.80868214607924000)
20-00356339
Service Request Number: 20-00356339 • Address: MEANDERING WAY & ROCKY TOP CIR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00356339
Address
MEANDERING WAY & ROCKY TOP CIR, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-07T12:33:10.000
Update Date
2020-04-07T20:44:14.000
Closed Date
2020-04-07T12:33:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TFMfQAAX
Lat Location
(32.99019929904865500,-96.77955614411538000)
20-00423167
Service Request Number: 20-00423167 • Address: 18300 VOSS RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00423167
Address
18300 VOSS RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-24T10:33:06.000
Update Date
2020-04-24T10:43:14.000
Closed Date
2020-04-24T10:33:06.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000UCrUdAAL
Lat Location
(32.99892453176667600,-96.83840065747764000)
20-00356389
Service Request Number: 20-00356389 • Address: 18816 TUPELO LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00356389
Address
18816 TUPELO LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Lid Cover Broken/Missing - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-07T16:10:19.000
Update Date
2020-04-07T22:03:20.000
Closed Date
2020-04-07T16:10:19.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TFMntAAH
Lat Location
(33.00856890423881400,-96.86178264064124000)
20-00768493
Service Request Number: 20-00768493 • Address: 17916 CASTLE BEND DR, DALLAS • City Council District: 12
Service Request Number
20-00768493
Address
17916 CASTLE BEND DR, DALLAS
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-26T19:34:31.000
Update Date
2020-07-30T13:33:10.000
Closed Date
2020-07-26T19:34:31.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XdnY2AAJ
Lat Location
(32.99451088558707600,-96.83157675757512000)
20-00518590
Service Request Number: 20-00518590 • Address: 4748 OLD BENT TREE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00518590
Address
4748 OLD BENT TREE LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-19T10:31:32.000
Update Date
2020-05-20T08:48:45.000
Closed Date
2020-05-19T10:31:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VD9rlAAD
Lat Location
(32.99988747544471000,-96.82644408157540000)
20-00500518
Service Request Number: 20-00500518 • Address: 18557 VISTA DEL SOL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00500518
Address
18557 VISTA DEL SOL, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:06:47.000
Update Date
2020-05-20T08:55:13.000
Closed Date
2020-05-14T11:06:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCVF4AAP
Lat Location
(33.00321559882586000,-96.83603606660452000)
20-00630849
Service Request Number: 20-00630849 • Address: 8235 BRISTLEGRASS WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00630849
Address
8235 BRISTLEGRASS WAY, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Single Family Rental Inspection - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-11-19T00:59:00.000
Status
Closed
Created Date
2020-06-18T11:43:53.000
Update Date
2020-06-18T12:07:05.000
Closed Date
2020-06-18T11:43:53.000
Outcome
Violation Complied
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Vxb7lAAB
Lat Location
(32.98649252703973600,-96.76029519750581000)
20-00424284
Service Request Number: 20-00424284 • Address: 4152 COBBLERS LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00424284
Address
4152 COBBLERS LN, DALLAS, TX, 75287
City Council District
12
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-24T12:41:32.000
Update Date
2020-04-24T12:41:37.000
Closed Date
2020-04-24T12:41:32.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCtDtAAL
Lat Location
(32.98905776680287000,-96.84072184254718000)
20-00630635
Service Request Number: 20-00630635 • Address: FRANKFORD RD & GIBBONS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00630635
Address
FRANKFORD RD & GIBBONS DR, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-18T11:12:10.000
Update Date
2020-06-18T11:56:57.000
Closed Date
2020-06-18T11:12:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VxaTTAAZ
Lat Location
(32.99760304166882500,-96.83191523155047000)
20-00423083
Service Request Number: 20-00423083 • Address: 5726 DESERET TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00423083
Address
5726 DESERET TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-04-24T10:24:42.000
Update Date
2020-04-24T17:12:05.000
Closed Date
2020-04-24T10:24:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UCrNSAA1
Lat Location
(33.00548820131423000,-96.81046105329767000)
20-00356232
Service Request Number: 20-00356232 • Address: 4052 KENTSHIRE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00356232
Address
4052 KENTSHIRE LN, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-04-07T19:33:26.000
Update Date
2020-04-08T07:37:33.000
Closed Date
2020-04-07T19:33:26.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFMTyAAP
Lat Location
(33.00235086094128400,-96.84173785533225000)
20-00613178
Service Request Number: 20-00613178 • Address: 4420 WINDHAVEN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00613178
Address
4420 WINDHAVEN LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-13T12:06:26.000
Update Date
2020-06-18T12:49:50.000
Closed Date
2020-06-13T12:06:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwrX2AAJ
Lat Location
(33.00777726344778000,-96.83447544197891000)
20-00899529
Service Request Number: 20-00899529 • Address: 18808 BILBROOK LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00899529
Address
18808 BILBROOK LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-11-10T00:59:00.000
Status
In Progress
Created Date
2020-09-04T10:42:23.000
Update Date
2020-09-10T16:47:58.000
Closed Date
2020-09-04T10:42:23.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Ywk1rAAB
Lat Location
(33.00858228109794400,-96.86527469098793000)
20-00410513
Service Request Number: 20-00410513 • Address: 7301 TOMLINSON ST, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00410513
Address
7301 TOMLINSON ST, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-21T15:16:06.000
Update Date
2020-04-24T13:39:36.000
Closed Date
2020-04-21T15:16:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UUVvPAAX
Lat Location
(32.98256261012037000,-96.78135592073677000)
20-00782903
Service Request Number: 20-00782903 • Address: 7806 LA VERDURA DR, DALLAS • City Council District: 12
Service Request Number
20-00782903
Address
7806 LA VERDURA DR, DALLAS
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-07-30T11:35:11.000
Update Date
2020-07-30T13:51:59.000
Closed Date
2020-07-30T11:35:11.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000XenOSAAZ
Lat Location
(32.96673221309190000,-96.77217707547184000)
20-00631204
Service Request Number: 20-00631204 • Address: HILLCREST RD & CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00631204
Address
HILLCREST RD & CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-18T12:45:22.000
Update Date
2020-06-18T13:33:29.000
Closed Date
2020-06-18T12:45:22.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VxcAMAAZ
Lat Location
(32.97914871834315400,-96.78576627751929000)
20-00318586
Service Request Number: 20-00318586 • Address: 16210 FALLKIRK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00318586
Address
16210 FALLKIRK DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-29T07:00:48.000
Update Date
2020-04-08T08:20:38.000
Closed Date
2020-03-29T07:00:48.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TECt5AAH
Lat Location
(32.97511274283116000,-96.76933605843837000)
20-00217867
Service Request Number: 20-00217867 • Address: 6808 GOLD DUST TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00217867
Address
6808 GOLD DUST TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Damage Repair - SAN
Ert Estimated Response Time
15 Business Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-03-03T07:29:08.000
Update Date
2020-04-08T07:49:07.000
Closed Date
2020-03-03T07:29:08.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnklAAAR
Lat Location
(32.99182270046513600,-96.78673135280846000)
20-00490279
Service Request Number: 20-00490279 • Address: PRESTON RD & MCCALLUM BLVD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00490279
Address
PRESTON RD & MCCALLUM BLVD, DALLAS, TX, 75248
City Council District
12
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-05-12T10:42:32.000
Update Date
2020-05-20T06:41:09.000
Closed Date
2020-05-12T10:42:32.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VC7lpAAD
Lat Location
(32.98687112564503000,-96.80344474511308000)
20-00398417
Service Request Number: 20-00398417 • Address: 5516 FRANKFORD CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00398417
Address
5516 FRANKFORD CT, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-18T09:11:48.000
Update Date
2020-04-23T09:17:49.000
Closed Date
2020-04-18T09:11:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGYzfAAH
Lat Location
(32.99793456814206400,-96.81236543360757000)
20-00404947
Service Request Number: 20-00404947 • Address: 5924 TWIN COVES, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00404947
Address
5924 TWIN COVES, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-20T14:58:56.000
Update Date
2020-04-23T11:01:33.000
Closed Date
2020-04-20T14:58:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UUPafAAH
Lat Location
(32.97046190884040600,-96.80087627428921000)
20-00342937
Service Request Number: 20-00342937 • Address: 4824 BRIARGROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00342937
Address
4824 BRIARGROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-04-03T16:26:06.000
Update Date
2020-04-08T08:52:05.000
Closed Date
2020-04-03T16:26:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TExi3AAD
Lat Location
(32.99294540058827600,-96.82599801337612000)
20-00346947
Service Request Number: 20-00346947 • Address: 3444 LARK MEADOW WAY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00346947
Address
3444 LARK MEADOW WAY, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-13T23:59:00.000
Status
Closed
Created Date
2020-04-06T10:03:08.000
Update Date
2020-04-08T08:47:49.000
Closed Date
2020-04-06T10:03:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TF64qAAD
Lat Location
(32.99097480273583500,-96.85953933724292000)
20-00317684
Service Request Number: 20-00317684 • Address: 18708 WAINSBOROUGH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00317684
Address
18708 WAINSBOROUGH LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-13T23:59:00.000
Status
Closed
Created Date
2020-03-28T14:14:49.000
Update Date
2020-04-08T08:56:15.000
Closed Date
2020-03-28T14:14:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEBUEAA5
Lat Location
(32.99940545716444000,-96.81604760817910000)
20-00329480
Service Request Number: 20-00329480 • Address: 18605 REMBRANDT TER, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00329480
Address
18605 REMBRANDT TER, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-31T19:53:07.000
Update Date
2020-04-08T09:36:27.000
Closed Date
2020-03-31T19:53:07.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEXItAAP
Lat Location
(33.00674833582317500,-96.86168091260393000)
20-00783185
Service Request Number: 20-00783185 • Address: 17727 ADDISON RD, DALLAS • City Council District: 12
Service Request Number
20-00783185
Address
17727 ADDISON RD, DALLAS
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-07-30T12:21:16.000
Update Date
2020-07-30T14:22:29.000
Closed Date
2020-07-30T12:21:16.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeomCAAR
Lat Location
(32.98888251011587000,-96.83182984238225000)
20-00323286
Service Request Number: 20-00323286 • Address: PINEVIEW RD & GOLDEN CREEK RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00323286
Address
PINEVIEW RD & GOLDEN CREEK RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-30T15:06:49.000
Update Date
2020-04-08T09:22:42.000
Closed Date
2020-03-30T15:06:49.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEM76AAH
Lat Location
(32.96606764802209000,-96.79676490918573000)
20-00612703
Service Request Number: 20-00612703 • Address: 4348 WINDHAVEN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00612703
Address
4348 WINDHAVEN LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-13T08:01:29.000
Update Date
2020-06-18T12:51:24.000
Closed Date
2020-06-13T08:01:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwqkDAAR
Lat Location
(33.00773475397558000,-96.83560805625942000)
20-00345234
Service Request Number: 20-00345234 • Address: 5503 PRESTON FAIRWAYS DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00345234
Address
5503 PRESTON FAIRWAYS DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-04-05T12:49:34.000
Update Date
2020-04-08T08:53:46.000
Closed Date
2020-04-05T12:49:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TF2CqAAL
Lat Location
(32.99081409799605000,-96.80740027819047000)
20-00518473
Service Request Number: 20-00518473 • Address: 4748 OLD BENT TREE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00518473
Address
4748 OLD BENT TREE LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-19T10:21:06.000
Update Date
2020-05-20T08:46:40.000
Closed Date
2020-05-19T10:21:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VD9e3AAD
Lat Location
(32.99988747544471000,-96.82644408157540000)
20-00416076
Service Request Number: 20-00416076 • Address: 5132 SUMMIT HILL DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00416076
Address
5132 SUMMIT HILL DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2020-04-22T16:07:14.000
Update Date
2020-06-18T12:53:59.000
Closed Date
2020-04-22T16:07:14.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UpPhUAAV
Lat Location
(32.99158507080435500,-96.82066038857076000)
20-00322018
Service Request Number: 20-00322018 • Address: 5922 MAPLESHADE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00322018
Address
5922 MAPLESHADE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-13T23:59:00.000
Status
Closed
Created Date
2020-03-30T12:34:46.000
Update Date
2020-04-08T08:57:16.000
Closed Date
2020-03-30T12:34:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEJrVAAX
Lat Location
(33.00615074450377000,-96.80582693802330000)
20-00345367
Service Request Number: 20-00345367 • Address: 18508 FEATHERWOOD DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00345367
Address
18508 FEATHERWOOD DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-04-05T14:10:10.000
Update Date
2020-04-08T09:28:31.000
Closed Date
2020-04-05T14:10:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TF2QEAA1
Lat Location
(33.00288606494284000,-96.78996637540887000)
20-00079721
Service Request Number: 20-00079721 • Address: 4114 COBBLERS LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00079721
Address
4114 COBBLERS LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-24T12:26:09.000
Update Date
2020-06-18T13:29:30.000
Closed Date
2020-01-24T12:26:09.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R3d1SAAR
Lat Location
(32.98908600604678000,-96.84223576928535000)
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