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311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00346505
Service Request Number: 20-00346505 • Address: 17582 SEQUOIA DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00346505
Address
17582 SEQUOIA DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-13T23:59:00.000
Status
Closed
Created Date
2020-04-06T09:09:10.000
Update Date
2020-04-08T09:36:49.000
Closed Date
2020-04-06T09:09:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TF5HZAA1
Lat Location
(32.99057326429541000,-96.76149920289170000)
20-00347460
Service Request Number: 20-00347460 • Address: 3808 STOCKTON LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00347460
Address
3808 STOCKTON LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-13T23:59:00.000
Status
Closed
Created Date
2020-04-06T11:00:49.000
Update Date
2020-04-08T08:51:10.000
Closed Date
2020-04-06T11:00:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TF6yPAAT
Lat Location
(32.99905721178242000,-96.84818478339717000)
20-00348196
Service Request Number: 20-00348196 • Address: 17910 HILLCREST RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00348196
Address
17910 HILLCREST RD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-13T23:59:00.000
Status
Closed
Created Date
2020-04-06T12:27:39.000
Update Date
2020-04-08T09:29:27.000
Closed Date
2020-04-06T12:27:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TF8HpAAL
Lat Location
(32.99447774424804400,-96.78447702081237000)
20-00354373
Service Request Number: 20-00354373 • Address: 5707 WILLOW WOOD LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00354373
Address
5707 WILLOW WOOD LN, DALLAS, TX, 75252
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-07T14:17:02.000
Update Date
2020-04-24T08:05:55.000
Closed Date
2020-04-07T14:17:02.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFJdMAAX
Lat Location
(33.01166317865601500,-96.81047580103257000)
20-00353097
Service Request Number: 20-00353097 • Address: 6004 LLOYD CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00353097
Address
6004 LLOYD CT, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-07T11:40:14.000
Update Date
2020-04-08T09:17:00.000
Closed Date
2020-04-07T11:40:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFHRsAAP
Lat Location
(33.00833796928432000,-96.80064552190696000)
20-00343918
Service Request Number: 20-00343918 • Address: 6055 MAPLESHADE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00343918
Address
6055 MAPLESHADE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-04-04T11:10:10.000
Update Date
2020-04-08T09:26:37.000
Closed Date
2020-04-04T11:10:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEzrMAAT
Lat Location
(33.00676163659826000,-96.80101640729517000)
20-00342471
Service Request Number: 20-00342471 • Address: 5422 HARBOR TOWN DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00342471
Address
5422 HARBOR TOWN DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-04-03T15:22:03.000
Update Date
2020-04-08T08:52:51.000
Closed Date
2020-04-03T15:22:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEwwYAAT
Lat Location
(32.98767251802882000,-96.82167461189422000)
20-00783417
Service Request Number: 20-00783417 • Address: 6523 BARFIELD DR, DALLAS • City Council District: 12
Service Request Number
20-00783417
Address
6523 BARFIELD DR, DALLAS
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-07-30T13:03:40.000
Update Date
2020-07-30T13:56:46.000
Closed Date
2020-07-30T13:03:40.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XepaDAAR
Lat Location
(33.00510330261152000,-96.79045392767966000)
20-00341025
Service Request Number: 20-00341025 • Address: 3644 COPPER STONE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00341025
Address
3644 COPPER STONE DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-04-03T11:54:55.000
Update Date
2020-04-08T08:49:11.000
Closed Date
2020-04-03T11:54:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEuOoAAL
Lat Location
(32.99156450793900000,-96.85266635747716000)
20-00318680
Service Request Number: 20-00318680 • Address: SEABURY DR & VOSS RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00318680
Address
SEABURY DR & VOSS RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-29T09:17:25.000
Update Date
2020-04-08T09:20:38.000
Closed Date
2020-03-29T09:17:25.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TED1KAAX
Lat Location
(33.00045450421910000,-96.83828634563996000)
20-00280546
Service Request Number: 20-00280546 • Address: 5132 SUMMIT HILL DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00280546
Address
5132 SUMMIT HILL DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T19:53:24.000
Update Date
2020-06-18T12:54:00.000
Closed Date
2020-03-18T19:53:24.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5eGdAAJ
Lat Location
(32.99158507080435500,-96.82066038857076000)
20-00342468
Service Request Number: 20-00342468 • Address: 6126 MISTY TRL, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00342468
Address
6126 MISTY TRL, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-04-03T15:21:48.000
Update Date
2020-04-08T09:55:44.000
Closed Date
2020-04-03T15:21:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEwr0AAD
Lat Location
(32.96353234856242400,-96.80150022424812000)
20-00356097
Service Request Number: 20-00356097 • Address: 3055 RENAISSANCE CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00356097
Address
3055 RENAISSANCE CT, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-08T23:59:00.000
Status
Closed
Created Date
2020-04-07T18:32:11.000
Update Date
2020-04-08T10:28:51.000
Closed Date
2020-04-07T18:32:11.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TFMG6AAP
Lat Location
(32.99454288743140000,-96.86386653062104000)
20-00356170
Service Request Number: 20-00356170 • Address: 18024 KELLY BLVD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00356170
Address
18024 KELLY BLVD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-08T23:59:00.000
Status
Closed
Created Date
2020-04-07T19:05:06.000
Update Date
2020-04-08T10:38:53.000
Closed Date
2020-04-07T19:05:06.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000TFMNbAAP
Lat Location
(32.99803510500974000,-96.86574235381693000)
20-00782006
Service Request Number: 20-00782006 • Address: 18959 LINA ST, DALLAS • City Council District: 12
Service Request Number
20-00782006
Address
18959 LINA ST, DALLAS
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-07-30T09:17:01.000
Update Date
2020-07-30T14:06:12.000
Closed Date
2020-07-30T09:17:01.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XekHFAAZ
Lat Location
(33.00906248306364000,-96.84836559177646000)
20-00357099
Service Request Number: 20-00357099 • Address: DALLAS PKWY & TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00357099
Address
DALLAS PKWY & TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-04-08T09:31:52.000
Update Date
2020-04-08T10:09:06.000
Closed Date
2020-04-08T09:31:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFOlkAAH
Lat Location
(33.00354884880080000,-96.82890072670960000)
20-00342256
Service Request Number: 20-00342256 • Address: 7218 BLUEFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00342256
Address
7218 BLUEFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-04-03T14:55:18.000
Update Date
2020-04-08T09:41:59.000
Closed Date
2020-04-03T14:55:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEwaDAAT
Lat Location
(32.97211059809563000,-96.78266208224663000)
20-00421625
Service Request Number: 20-00421625 • Address: 5714 DESERET TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00421625
Address
5714 DESERET TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-23T18:52:55.000
Update Date
2020-04-24T17:10:42.000
Closed Date
2020-04-23T18:52:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UCo4AAAT
Lat Location
(33.00539855150038000,-96.81059482546975000)
20-00425872
Service Request Number: 20-00425872 • Address: 18900 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00425872
Address
18900 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-26T23:59:00.000
Status
Closed
Created Date
2020-04-24T16:01:59.000
Update Date
2020-04-24T16:05:51.000
Closed Date
2020-04-24T16:01:59.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UCvo3AAD
Lat Location
(33.00605821129881400,-96.82883481432867000)
20-00357247
Service Request Number: 20-00357247 • Address: MEANDERING WAY & ROCKY TOP CIR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00357247
Address
MEANDERING WAY & ROCKY TOP CIR, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-13T23:59:00.000
Status
Closed
Created Date
2020-04-08T09:52:31.000
Update Date
2020-04-08T11:01:09.000
Closed Date
2020-04-08T09:52:31.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TFP2qAAH
Lat Location
(32.99019929904865500,-96.77955614411538000)
20-00419371
Service Request Number: 20-00419371 • Address: 17552 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00419371
Address
17552 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-25T23:59:00.000
Status
Closed
Created Date
2020-04-23T12:58:50.000
Update Date
2020-04-23T13:06:46.000
Closed Date
2020-04-23T12:58:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UCkNcAAL
Lat Location
(32.98980512858306000,-96.82854827222516000)
20-00423116
Service Request Number: 20-00423116 • Address: 19111 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00423116
Address
19111 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-26T23:59:00.000
Status
Closed
Created Date
2020-04-24T10:27:29.000
Update Date
2020-04-24T10:30:18.000
Closed Date
2020-04-24T10:27:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UCrQ7AAL
Lat Location
(33.00871038842112000,-96.82961077909845000)
20-00609566
Service Request Number: 20-00609566 • Address: 5719 MAPLESHADE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00609566
Address
5719 MAPLESHADE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-12T11:02:15.000
Update Date
2020-06-18T12:45:57.000
Closed Date
2020-06-12T11:02:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwjeyAAB
Lat Location
(33.00649890928491500,-96.81142540336461000)
20-00429076
Service Request Number: 20-00429076 • Address: 18896 LLOYD CIR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00429076
Address
18896 LLOYD CIR, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-26T15:11:42.000
Update Date
2020-04-26T16:00:43.000
Closed Date
2020-04-26T15:11:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UD1OPAA1
Lat Location
(33.00975455840535500,-96.79966724054280000)
20-00855076
Service Request Number: 20-00855076 • Address: 6031 SPRINGFLOWER TRL, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00855076
Address
6031 SPRINGFLOWER TRL, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Road Hump/Speed Bump Request - TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-08-21T12:17:38.000
Update Date
2020-09-10T16:51:22.000
Closed Date
2020-08-21T12:17:38.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000YhpA5AAJ
Lat Location
(32.97864150958197600,-96.80266447979938000)
20-00356671
Service Request Number: 20-00356671 • Address: KELLY BLVD & TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00356671
Address
KELLY BLVD & TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-09T23:59:00.000
Status
Closed
Created Date
2020-04-08T08:29:04.000
Update Date
2020-04-08T10:42:05.000
Closed Date
2020-04-08T08:29:04.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TFO0oAAH
Lat Location
(33.00035560567483400,-96.86382823045173000)
20-00610131
Service Request Number: 20-00610131 • Address: 6715 SHELL FLOWER LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00610131
Address
6715 SHELL FLOWER LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-12T12:28:02.000
Update Date
2020-06-18T13:40:56.000
Closed Date
2020-06-12T12:28:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwkwAAAR
Lat Location
(32.98905179239092000,-96.78920493630346000)
20-00523236
Service Request Number: 20-00523236 • Address: 18507 MICHAELANGELO DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00523236
Address
18507 MICHAELANGELO DR, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-23T23:59:00.000
Status
Closed
Created Date
2020-05-20T08:51:08.000
Update Date
2020-05-20T09:45:39.000
Closed Date
2020-05-20T08:51:08.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VDKjEAAX
Lat Location
(33.00544871466115000,-96.86397292906663000)
20-00358546
Service Request Number: 20-00358546 • Address: 3612 COPPER STONE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00358546
Address
3612 COPPER STONE DR, DALLAS, TX, 75287
City Council District
12
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-04-09T23:59:00.000
Status
Closed
Created Date
2020-04-08T12:12:12.000
Update Date
2020-04-08T12:12:47.000
Closed Date
2020-04-08T12:12:12.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFR8qAAH
Lat Location
(32.99175317405619000,-96.85390031378920000)
20-00423815
Service Request Number: 20-00423815 • Address: 6090 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00423815
Address
6090 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-26T23:59:00.000
Status
Closed
Created Date
2020-04-24T11:45:31.000
Update Date
2020-04-24T11:46:49.000
Closed Date
2020-04-24T11:45:31.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UCsVSAA1
Lat Location
(32.98191257278368000,-96.80091502353413000)
20-00918733
Service Request Number: 20-00918733 • Address: 5112 BECKINGTON LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00918733
Address
5112 BECKINGTON LN, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-10T14:02:37.000
Update Date
2020-09-10T16:40:43.000
Closed Date
2020-09-10T14:02:37.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YoOPPAA3
Lat Location
(33.00052902901842000,-96.82121794029830000)
20-00382471
Service Request Number: 20-00382471 • Address: 6547 LA MANGA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00382471
Address
6547 LA MANGA DR, DALLAS, TX, 75248
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:45:41.000
Update Date
2020-04-23T14:15:20.000
Closed Date
2020-04-14T15:45:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Email
Unique Key
500t000000TG6nnAAD
Lat Location
(32.97208151470859000,-96.79232389117390000)
20-00407509
Service Request Number: 20-00407509 • Address: 8287 PRIMROSE WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00407509
Address
8287 PRIMROSE WAY, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-21T09:44:30.000
Update Date
2020-04-23T10:38:18.000
Closed Date
2020-04-21T09:44:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UUSwUAAX
Lat Location
(32.99279897789564600,-96.75957169575214000)
20-00422705
Service Request Number: 20-00422705 • Address: 4007 JOSHUA LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00422705
Address
4007 JOSHUA LN, DALLAS, TX, 75287
City Council District
12
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-24T09:39:50.000
Update Date
2020-04-24T09:39:56.000
Closed Date
2020-04-24T09:39:50.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCqiZAAT
Lat Location
(32.99827692399648000,-96.84014038106078000)
20-00539779
Service Request Number: 20-00539779 • Address: 18555 REMBRANDT TER, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00539779
Address
18555 REMBRANDT TER, DALLAS, TX, 75287
City Council District
12
Department
Water Utilities
Service Request Type
Creek/Culvert Maintenance -DWU
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-09-30T23:59:00.000
Status
Closed
Created Date
2020-05-24T19:48:27.000
Update Date
2020-07-12T01:12:41.000
Closed Date
2020-05-24T19:48:27.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDw4rAAD
Lat Location
(33.00646793407343400,-96.86238567421168000)
20-00358608
Service Request Number: 20-00358608 • Address: 3580 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00358608
Address
3580 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-04-08T12:18:51.000
Update Date
2020-04-08T12:24:21.000
Closed Date
2020-04-08T12:18:51.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TFRDlAAP
Lat Location
(32.99690077749455000,-96.85600759292424000)
20-00358585
Service Request Number: 20-00358585 • Address: 2311 OLD MILL RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00358585
Address
2311 OLD MILL RD, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-06-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-08T10:03:34.000
Update Date
2020-04-08T12:16:50.000
Closed Date
2020-04-08T10:03:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFRBWAA5
Lat Location
(32.98986810306027500,-96.87409947234360000)
20-00400780
Service Request Number: 20-00400780 • Address: 16840 MOSSY OAK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00400780
Address
16840 MOSSY OAK DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-19T17:15:22.000
Update Date
2020-04-24T08:52:20.000
Closed Date
2020-04-19T17:15:22.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGcO9AAL
Lat Location
(32.97994300860520000,-96.78024692887922000)
20-00358643
Service Request Number: 20-00358643 • Address: 4912 STONY FORD DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00358643
Address
4912 STONY FORD DR, DALLAS, TX, 75287
City Council District
12
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-04-09T23:59:00.000
Status
Closed
Created Date
2020-04-08T12:22:59.000
Update Date
2020-04-08T12:23:04.000
Closed Date
2020-04-08T12:22:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFRGpAAP
Lat Location
(32.99760554128799600,-96.82321078610141000)
20-00357935
Service Request Number: 20-00357935 • Address: 15838 EL ESTADO DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00357935
Address
15838 EL ESTADO DR, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-09T23:59:00.000
Status
Closed
Created Date
2020-04-08T11:08:51.000
Update Date
2020-04-08T12:24:01.000
Closed Date
2020-04-08T11:08:51.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TFQ8lAAH
Lat Location
(32.96434572171093400,-96.77065817979111000)
20-00419946
Service Request Number: 20-00419946 • Address: 17776 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00419946
Address
17776 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-25T23:59:00.000
Status
Closed
Created Date
2020-04-23T14:14:24.000
Update Date
2020-04-23T14:17:37.000
Closed Date
2020-04-23T14:14:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UClN4AAL
Lat Location
(32.99196129790008000,-96.82888681109561000)
20-00414887
Service Request Number: 20-00414887 • Address: 6301 OAKLEAF RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00414887
Address
6301 OAKLEAF RD, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-22T13:52:07.000
Update Date
2020-04-23T16:39:13.000
Closed Date
2020-04-22T13:52:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UpNrHAAV
Lat Location
(32.96531856963487000,-96.79719167470549000)
20-00355294
Service Request Number: 20-00355294 • Address: 18050 KELLY BLVD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00355294
Address
18050 KELLY BLVD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-08T23:59:00.000
Status
Closed
Created Date
2020-04-07T15:54:44.000
Update Date
2020-04-08T13:17:39.000
Closed Date
2020-04-07T15:54:44.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TFL02AAH
Lat Location
(32.99906027437003000,-96.86416287323402000)
20-00631152
Service Request Number: 20-00631152 • Address: 5635 WILLOW WOOD LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00631152
Address
5635 WILLOW WOOD LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-18T12:33:52.000
Update Date
2020-06-18T14:37:14.000
Closed Date
2020-06-18T12:33:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxbxDAAR
Lat Location
(33.01148365006040600,-96.81208529278815000)
20-00428782
Service Request Number: 20-00428782 • Address: 3632 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00428782
Address
3632 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-26T11:44:49.000
Update Date
2020-04-26T16:59:36.000
Closed Date
2020-04-26T11:44:49.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UD0vcAAD
Lat Location
(32.99689182861905000,-96.85440889259314000)
20-00359095
Service Request Number: 20-00359095 • Address: 6426 COPPER CREEK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00359095
Address
6426 COPPER CREEK DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Construction Right of Way/Status - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-07T09:03:03.000
Update Date
2020-04-08T13:22:04.000
Closed Date
2020-04-07T09:03:03.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFS3DAAX
Lat Location
(32.96899579413014000,-96.79729414973170000)
20-00358815
Service Request Number: 20-00358815 • Address: 5527 PRESTON FAIRWAYS DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00358815
Address
5527 PRESTON FAIRWAYS DR, DALLAS, TX, 75252
City Council District
12
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-04-09T23:59:00.000
Status
Closed
Created Date
2020-04-08T12:45:26.000
Update Date
2020-04-08T12:45:39.000
Closed Date
2020-04-08T12:45:26.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFRYUAA5
Lat Location
(32.99077562709881000,-96.80826994581989000)
20-00132896
Service Request Number: 20-00132896 • Address: 3115 HARBINGER LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00132896
Address
3115 HARBINGER LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-02-07T20:06:55.000
Update Date
2020-07-12T01:12:56.000
Closed Date
2020-02-07T20:06:55.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5esYAAR
Lat Location
(32.99443839430969000,-96.86590482098470000)
20-00358850
Service Request Number: 20-00358850 • Address: 5914 CHIPPING WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00358850
Address
5914 CHIPPING WAY, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-11T23:59:00.000
Status
Closed
Created Date
2020-04-08T12:49:35.000
Update Date
2020-04-08T13:29:07.000
Closed Date
2020-04-08T12:49:35.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000TFRbYAAX
Lat Location
(32.98700944739470500,-96.80661066146162000)
20-00359094
Service Request Number: 20-00359094 • Address: 18110 MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00359094
Address
18110 MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-04-08T13:21:46.000
Update Date
2020-04-08T13:27:08.000
Closed Date
2020-04-08T13:21:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TFS2yAAH
Lat Location
(32.99618355234937000,-96.84371372985471000)
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