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311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00444671
Service Request Number: 20-00444671 • Address: 15720 HILLCREST RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00444671
Address
15720 HILLCREST RD, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Visibility Obstruction - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-29T13:56:40.000
Update Date
2020-07-12T01:07:26.000
Closed Date
2020-04-29T13:56:40.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDVXvAAP
Lat Location
(32.96341279655168000,-96.78624483638256000)
20-00498244
Service Request Number: 20-00498244 • Address: 6889 LA MANGA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00498244
Address
6889 LA MANGA DR, DALLAS, TX, 75248
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-13T16:42:37.000
Update Date
2020-05-14T16:34:57.000
Closed Date
2020-05-13T16:42:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCPTEAA5
Lat Location
(32.97150897171773000,-96.78885990998536000)
20-00373627
Service Request Number: 20-00373627 • Address: FRANKFORD RD & PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00373627
Address
FRANKFORD RD & PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-13T08:54:24.000
Update Date
2020-04-14T17:00:16.000
Closed Date
2020-04-13T08:54:24.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFrOoAAL
Lat Location
(32.99824397409493000,-96.79783595664455000)
20-00615909
Service Request Number: 20-00615909 • Address: 17123 BULLAYE WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00615909
Address
17123 BULLAYE WAY, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-07-15T23:59:00.000
Status
Closed
Created Date
2020-06-15T10:04:21.000
Update Date
2020-06-15T13:37:36.000
Closed Date
2020-06-15T10:04:21.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwyOuAAJ
Lat Location
(32.98349844700844400,-96.76595121099533000)
20-00032702
Service Request Number: 20-00032702 • Address: 8328 TUSCARORA LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00032702
Address
8328 TUSCARORA LN, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Single Family Rental Inspection - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-06-07T23:59:00.000
Status
Closed
Created Date
2020-01-10T16:45:21.000
Update Date
2020-06-15T12:43:28.000
Closed Date
2020-01-10T16:45:21.000
Outcome
Violation Complied
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0hHXAAZ
Lat Location
(32.99257817154534000,-96.75931625072249000)
20-00368661
Service Request Number: 20-00368661 • Address: 18623 SHADOW RIDGE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00368661
Address
18623 SHADOW RIDGE DR, DALLAS, TX, 75287
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-04-10T14:18:11.000
Update Date
2020-04-14T16:55:48.000
Closed Date
2020-04-10T14:18:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFivNAAT
Lat Location
(33.00330889705621000,-96.86244903479226000)
20-00382506
Service Request Number: 20-00382506 • Address: CAMPBELL RD & KELLER SPRINGS RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00382506
Address
CAMPBELL RD & KELLER SPRINGS RD, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:48:57.000
Update Date
2020-04-14T16:57:25.000
Closed Date
2020-04-14T15:48:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG6qmAAD
Lat Location
(32.97996425093382600,-96.79942589558497000)
20-00280502
Service Request Number: 20-00280502 • Address: 17450 ENERGY LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00280502
Address
17450 ENERGY LN, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Police Assist - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T19:07:51.000
Update Date
2020-03-18T21:23:36.000
Closed Date
2020-03-18T19:07:51.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5e98AAB
Lat Location
(32.98876145589801500,-96.77776483032024000)
20-00370085
Service Request Number: 20-00370085 • Address: 4212 BROOKTREE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00370085
Address
4212 BROOKTREE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T17:35:25.000
Update Date
2020-04-14T17:07:18.000
Closed Date
2020-04-10T17:35:25.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFkrOAAT
Lat Location
(32.98826964160174000,-96.83853418668424000)
20-00277658
Service Request Number: 20-00277658 • Address: 2511 SEEDLING LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00277658
Address
2511 SEEDLING LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:09:51.000
Update Date
2020-03-18T21:54:25.000
Closed Date
2020-03-18T11:09:51.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5Z6iAAF
Lat Location
(32.99069216639778500,-96.87011041290269000)
20-00020924
Service Request Number: 20-00020924 • Address: 5015 SPYGLASS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00020924
Address
5015 SPYGLASS DR, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-11T23:59:00.000
Status
Closed
Created Date
2020-01-07T23:26:00.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-01-07T23:26:00.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000Q0EyQAAV
Lat Location
(32.99086536792583500,-96.82172260590536000)
20-00380696
Service Request Number: 20-00380696 • Address: MUIR CIR & STOCKTON LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00380696
Address
MUIR CIR & STOCKTON LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:30:19.000
Update Date
2020-04-14T18:37:38.000
Closed Date
2020-04-14T12:30:19.000
Priority
Standard
Method Received Description
Email
Unique Key
500t000000TG43EAAT
Lat Location
(32.99948063990439000,-96.84734670596882000)
20-00513251
Service Request Number: 20-00513251 • Address: 6915 KINGSHOLLOW DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00513251
Address
6915 KINGSHOLLOW DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-25T23:59:00.000
Status
Closed
Created Date
2020-05-18T11:20:18.000
Update Date
2020-05-22T10:36:33.000
Closed Date
2020-05-18T11:20:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCxA3AAL
Lat Location
(32.96787397085040000,-96.78819477188688000)
19-01429451
Service Request Number: 19-01429451 • Address: 17241 MARIANNE CIR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
19-01429451
Address
17241 MARIANNE CIR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-26T00:59:00.000
Status
Closed
Created Date
2019-12-13T00:14:18.000
Update Date
2020-07-12T01:07:57.000
Closed Date
2019-12-13T00:14:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OfXMuAAN
Lat Location
(32.98595929866698000,-96.80013189754696000)
20-00498747
Service Request Number: 20-00498747 • Address: 17265 MEANDERING WAY, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00498747
Address
17265 MEANDERING WAY, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T20:30:36.000
Update Date
2020-05-14T17:10:44.000
Closed Date
2020-05-13T20:30:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCQgJAAX
Lat Location
(32.98568679129051000,-96.77874879665727000)
20-00383394
Service Request Number: 20-00383394 • Address: 18484 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00383394
Address
18484 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T19:09:03.000
Update Date
2020-04-14T19:11:41.000
Closed Date
2020-04-14T19:09:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG8IhAAL
Lat Location
(33.00236533003399000,-96.79583390506843000)
20-00082633
Service Request Number: 20-00082633 • Address: 6011 LAUREL OAKS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00082633
Address
6011 LAUREL OAKS DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-01-26T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-24T12:49:37.000
Update Date
2020-07-12T01:07:45.000
Closed Date
2020-01-24T12:49:37.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000R3iurAAB
Lat Location
(32.97719853449030600,-96.80348569340900000)
20-00503089
Service Request Number: 20-00503089 • Address: 7636 PENNYBURN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00503089
Address
7636 PENNYBURN DR, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T16:15:29.000
Update Date
2020-05-14T17:23:19.000
Closed Date
2020-05-14T16:15:29.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCaT7AAL
Lat Location
(32.98194190636163000,-96.77667954112653000)
20-00383416
Service Request Number: 20-00383416 • Address: 18484 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00383416
Address
18484 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T19:22:15.000
Update Date
2020-04-14T19:24:58.000
Closed Date
2020-04-14T19:22:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG8JgAAL
Lat Location
(33.00236533003399000,-96.79583390506843000)
20-00159063
Service Request Number: 20-00159063 • Address: DALLAS NORTH TOLLWAY SB & FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00159063
Address
DALLAS NORTH TOLLWAY SB & FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-02-14T17:39:33.000
Update Date
2020-03-19T08:39:06.000
Closed Date
2020-02-14T17:39:33.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RkVvsAAF
Lat Location
(32.99764305500160000,-96.82939924571163000)
20-00615887
Service Request Number: 20-00615887 • Address: 16086 HILLCREST RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00615887
Address
16086 HILLCREST RD, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-07-15T23:59:00.000
Status
Closed
Created Date
2020-06-15T10:00:32.000
Update Date
2020-06-15T12:48:44.000
Closed Date
2020-06-15T10:00:32.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwyL2AAJ
Lat Location
(32.97197875516650000,-96.78382438828980000)
20-00135604
Service Request Number: 20-00135604 • Address: 18503 KELLY CAVE TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00135604
Address
18503 KELLY CAVE TRL, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-09T20:25:36.000
Update Date
2020-05-14T16:51:59.000
Closed Date
2020-02-09T20:25:36.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R5k6pAAB
Lat Location
(33.00358105486480000,-96.79925691689971000)
20-00383516
Service Request Number: 20-00383516 • Address: 4033 WINDHAVEN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00383516
Address
4033 WINDHAVEN LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-04-14T20:30:45.000
Update Date
2020-04-14T20:31:50.000
Closed Date
2020-04-14T20:30:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG8SsAAL
Lat Location
(33.00780126023987000,-96.84244050771557000)
20-00383457
Service Request Number: 20-00383457 • Address: 7645 LA MANGA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00383457
Address
7645 LA MANGA DR, DALLAS, TX, 75248
City Council District
12
Department
Parks Department
Service Request Type
Park Emergency Regulations Violation - PKR
Overall Service Request Due Date
2020-04-15T19:48:24.000
Status
Closed
Created Date
2020-04-14T19:48:24.000
Update Date
2020-04-14T19:48:29.000
Closed Date
2020-04-14T19:48:24.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG8PiAAL
Lat Location
(32.97045065550548000,-96.77649082049852000)
20-00666431
Service Request Number: 20-00666431 • Address: 5120 MEADOWCREEK DR, DALLAS • City Council District: 12
Service Request Number
20-00666431
Address
5120 MEADOWCREEK DR, DALLAS
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-03T19:00:00.000
Status
Closed
Created Date
2020-06-28T03:48:43.000
Update Date
2020-07-12T01:08:46.000
Closed Date
2020-06-28T03:48:43.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000WvlyzAAB
Lat Location
(32.96618789660039000,-96.79102950883866000)
20-00383447
Service Request Number: 20-00383447 • Address: 18204 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00383447
Address
18204 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T19:41:19.000
Update Date
2020-04-14T19:43:32.000
Closed Date
2020-04-14T19:41:19.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG8OLAA1
Lat Location
(32.99950338980223600,-96.79694607850210000)
20-00383507
Service Request Number: 20-00383507 • Address: 16600 PARK HILL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00383507
Address
16600 PARK HILL DR, DALLAS, TX, 75248
City Council District
12
Department
Parks Department
Service Request Type
Park Emergency Regulations Violation - PKR
Overall Service Request Due Date
2020-04-15T20:24:08.000
Status
Closed
Created Date
2020-04-14T20:24:08.000
Update Date
2020-04-14T20:24:13.000
Closed Date
2020-04-14T20:24:08.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG8WUAA1
Lat Location
(32.97660844708248400,-96.78873490349532000)
20-00912593
Service Request Number: 20-00912593 • Address: 4111 KENTSHIRE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00912593
Address
4111 KENTSHIRE LN, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-23T23:59:00.000
Status
Closed
Created Date
2020-09-09T12:38:51.000
Update Date
2020-09-09T15:06:55.000
Closed Date
2020-09-09T12:38:51.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000Yo2nrAAB
Lat Location
(33.00236154285865000,-96.84083605326147000)
20-00383451
Service Request Number: 20-00383451 • Address: 4033 WINDHAVEN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00383451
Address
4033 WINDHAVEN LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T19:44:28.000
Update Date
2020-04-14T20:34:11.000
Closed Date
2020-04-14T19:44:28.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG8OpAAL
Lat Location
(33.00780126023987000,-96.84244050771557000)
20-00076474
Service Request Number: 20-00076474 • Address: 18748 VISTA DEL SOL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00076474
Address
18748 VISTA DEL SOL, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-01-23T16:01:21.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-01-23T16:01:21.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000R3VFmAAN
Lat Location
(33.00610234511092000,-96.83399242754454000)
20-00123296
Service Request Number: 20-00123296 • Address: 18199 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00123296
Address
18199 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-02-05T16:10:26.000
Update Date
2020-03-19T08:38:57.000
Closed Date
2020-02-05T16:10:26.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5GpRAAV
Lat Location
(32.99743380186992000,-96.82960260976547000)
20-00217870
Service Request Number: 20-00217870 • Address: 6216 BERTHOUD PASS, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00217870
Address
6216 BERTHOUD PASS, DALLAS, TX, 75252
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-03T07:48:54.000
Update Date
2020-03-19T08:37:22.000
Closed Date
2020-03-03T07:48:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnkoOAAR
Lat Location
(32.99157595144951000,-96.79917390652717000)
20-00272582
Service Request Number: 20-00272582 • Address: 6002 BLUE BAY DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00272582
Address
6002 BLUE BAY DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:59:29.000
Update Date
2020-03-19T08:36:22.000
Closed Date
2020-03-17T10:59:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5PBoAAN
Lat Location
(32.97405712648504000,-96.80392965368875000)
20-00233034
Service Request Number: 20-00233034 • Address: 5606 HARBOR TOWN DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00233034
Address
5606 HARBOR TOWN DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-13T23:59:00.000
Status
Closed
Created Date
2020-03-06T11:55:22.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-03-06T11:55:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnLSNAA3
Lat Location
(32.98788571794576500,-96.81777140398240000)
20-00417708
Service Request Number: 20-00417708 • Address: 17630 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00417708
Address
17630 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Sustainable Development and Construction
Service Request Type
Advertising Sign Violation - SDC
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-20T08:28:52.000
Update Date
2020-07-12T01:08:30.000
Closed Date
2020-04-20T08:28:52.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UChULAA1
Lat Location
(32.99240114047502000,-96.80045607524814000)
20-00615972
Service Request Number: 20-00615972 • Address: 5512 FRANKFORD CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00615972
Address
5512 FRANKFORD CT, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-08-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-15T09:25:19.000
Update Date
2020-06-15T13:02:00.000
Closed Date
2020-06-15T09:25:19.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwyZJAAZ
Lat Location
(32.99793249496049400,-96.81245554191655000)
19-01259755
Service Request Number: 19-01259755 • Address: 3905 WALDEN WAY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
19-01259755
Address
3905 WALDEN WAY, DALLAS, TX, 75287
City Council District
12
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-09T00:59:00.000
Status
Closed
Created Date
2019-10-25T16:01:00.000
Update Date
2020-03-19T09:07:01.000
Closed Date
2019-10-25T16:01:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NsEHhAAN
Lat Location
(33.00039370479980000,-96.84636143919175000)
19-01386444
Service Request Number: 19-01386444 • Address: 17729 CORALBERRY DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
19-01386444
Address
17729 CORALBERRY DR, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Single Family Rental Inspection - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-04-26T23:59:00.000
Status
Closed
Created Date
2019-12-02T12:57:01.000
Update Date
2020-06-15T13:34:51.000
Closed Date
2019-12-02T12:57:01.000
Outcome
Violation Complied
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000OdvqjAAB
Lat Location
(32.99297711761034400,-96.76033397352940000)
20-00383530
Service Request Number: 20-00383530 • Address: 4033 WINDHAVEN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00383530
Address
4033 WINDHAVEN LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T20:48:33.000
Update Date
2020-04-14T22:28:31.000
Closed Date
2020-04-14T20:48:33.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG8ZnAAL
Lat Location
(33.00780126023987000,-96.84244050771557000)
19-01267969
Service Request Number: 19-01267969 • Address: 8111 SUGAR CANE WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
19-01267969
Address
8111 SUGAR CANE WAY, DALLAS, TX, 75252
City Council District
12
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-12T00:59:00.000
Status
Closed
Created Date
2019-10-28T23:42:41.000
Update Date
2020-03-19T09:26:28.000
Closed Date
2019-10-28T23:42:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NtuhBAAR
Lat Location
(32.99172875277605000,-96.76263629215408000)
20-00666427
Service Request Number: 20-00666427 • Address: 4304 N CAPISTRANO DR, DALLAS • City Council District: 12
Service Request Number
20-00666427
Address
4304 N CAPISTRANO DR, DALLAS
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-03T19:00:00.000
Status
Closed
Created Date
2020-06-28T03:48:43.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-06-28T03:48:43.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000WvlyvAAB
Lat Location
(33.00667426077434600,-96.83655440398879000)
20-00572340
Service Request Number: 20-00572340 • Address: 5735 MAPLESHADE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00572340
Address
5735 MAPLESHADE LN, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-02T14:22:04.000
Update Date
2020-07-29T08:38:42.000
Closed Date
2020-06-02T14:22:04.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VvBlRAAV
Lat Location
(33.00652236746311000,-96.81098561110069000)
20-00375764
Service Request Number: 20-00375764 • Address: 7515 LARCHMONT DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00375764
Address
7515 LARCHMONT DR, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-04-13T13:05:50.000
Update Date
2020-04-14T23:00:15.000
Closed Date
2020-04-13T13:05:50.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFuxTAAT
Lat Location
(32.99480757519501000,-96.77441877110259000)
20-00507786
Service Request Number: 20-00507786 • Address: 6051 WEYMOUTH DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00507786
Address
6051 WEYMOUTH DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-15T15:07:32.000
Update Date
2020-07-12T01:08:29.000
Closed Date
2020-05-15T15:07:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VClCIAA1
Lat Location
(33.00185836547094000,-96.80109112484821000)
20-00259158
Service Request Number: 20-00259158 • Address: 5628 WILLOW WOOD LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00259158
Address
5628 WILLOW WOOD LN, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-12T19:17:02.000
Update Date
2020-03-19T09:11:09.000
Closed Date
2020-03-12T19:17:02.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4ybDAAR
Lat Location
(33.01135434377249000,-96.81220136092398000)
20-00485039
Service Request Number: 20-00485039 • Address: CANYON SPRINGS RD & KELLER SPRINGS RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00485039
Address
CANYON SPRINGS RD & KELLER SPRINGS RD, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-12T23:59:00.000
Status
Closed
Created Date
2020-05-11T10:55:03.000
Update Date
2020-07-12T01:07:45.000
Closed Date
2020-05-11T10:55:03.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VBvkLAAT
Lat Location
(32.97754577616602500,-96.80140553866687000)
20-00128847
Service Request Number: 20-00128847 • Address: 4311 HOLLOW OAK DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00128847
Address
4311 HOLLOW OAK DR, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-02-07T09:51:11.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-02-07T09:51:11.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5WtsAAF
Lat Location
(32.99696210310180000,-96.83679087844581000)
20-00257920
Service Request Number: 20-00257920 • Address: 6807 PARKHAVEN CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00257920
Address
6807 PARKHAVEN CT, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-12T14:51:45.000
Update Date
2020-03-19T09:45:17.000
Closed Date
2020-03-12T14:51:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4wSYAAZ
Lat Location
(33.00146198196658000,-96.78500886142150000)
20-00276974
Service Request Number: 20-00276974 • Address: 19002 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00276974
Address
19002 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T09:47:46.000
Update Date
2020-03-19T10:02:52.000
Closed Date
2020-03-18T09:47:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5XrwAAF
Lat Location
(33.00735968668601000,-96.82882874122478000)
20-00363068
Service Request Number: 20-00363068 • Address: 2704 DAYBREAK DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00363068
Address
2704 DAYBREAK DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-04-09T11:45:33.000
Update Date
2020-04-15T07:04:23.000
Closed Date
2020-04-09T11:45:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFZO7AAP
Lat Location
(32.99248684366290000,-96.86748943185428000)
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