311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00408703
Service Request Number: 20-00408703 • Address: 5516 FRANKFORD CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00408703
Address
5516 FRANKFORD CT, DALLAS, TX, 75252
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-04-21T11:46:04.000
Update Date
2020-04-23T09:20:49.000
Closed Date
2020-04-21T11:46:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UUU9ZAAX
Lat Location
(32.99793456814206400,-96.81236543360757000)
20-00238238
Service Request Number: 20-00238238 • Address: 17914 MARY MARGARET ST, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00238238
Address
17914 MARY MARGARET ST, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-08T11:05:48.000
Update Date
2020-07-12T01:12:02.000
Closed Date
2020-03-08T11:05:48.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4IIJAA3
Lat Location
(32.99525444913495000,-96.86285472902640000)
20-00360113
Service Request Number: 20-00360113 • Address: 17442 ENERGY LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00360113
Address
17442 ENERGY LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-13T23:59:00.000
Status
Closed
Created Date
2020-04-08T15:16:26.000
Update Date
2020-04-09T15:48:33.000
Closed Date
2020-04-08T15:16:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFTXAAA5
Lat Location
(32.98865401957801000,-96.77772482771067000)
20-00365057
Service Request Number: 20-00365057 • Address: 7228 ARBOR OAKS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00365057
Address
7228 ARBOR OAKS DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-04-13T23:59:00.000
Status
Closed
Created Date
2020-04-09T15:47:04.000
Update Date
2020-04-09T16:11:10.000
Closed Date
2020-04-09T15:47:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFcTtAAL
Lat Location
(32.97565585614394000,-96.78293175563428000)
20-00421457
Service Request Number: 20-00421457 • Address: 5830 BRUSHY CREEK TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00421457
Address
5830 BRUSHY CREEK TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-23T17:40:18.000
Update Date
2020-04-24T17:07:29.000
Closed Date
2020-04-23T17:40:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCnixAAD
Lat Location
(33.00759540548251000,-96.80712469657463000)
20-00358623
Service Request Number: 20-00358623 • Address: 4912 STONY FORD DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00358623
Address
4912 STONY FORD DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-13T23:59:00.000
Status
Closed
Created Date
2020-04-08T12:20:53.000
Update Date
2020-04-09T15:44:27.000
Closed Date
2020-04-08T12:20:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFRFDAA5
Lat Location
(32.99760554128799600,-96.82321078610141000)
20-00425222
Service Request Number: 20-00425222 • Address: 7226 BLUEFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00425222
Address
7226 BLUEFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-04-24T14:42:46.000
Update Date
2020-04-24T17:24:20.000
Closed Date
2020-04-24T14:42:46.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000UCulcAAD
Lat Location
(32.97210952297574000,-96.78255357929027000)
20-00418468
Service Request Number: 20-00418468 • Address: CANSLER DR & MIMMS DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00418468
Address
CANSLER DR & MIMMS DR, DALLAS, TX, 75252
City Council District
12
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-04-23T11:05:26.000
Update Date
2020-04-24T07:52:43.000
Closed Date
2020-04-23T11:05:26.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCio7AAD
Lat Location
(33.00083193691891000,-96.78816867271742000)
20-00483321
Service Request Number: 20-00483321 • Address: 7014 SPANKY BRANCH CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00483321
Address
7014 SPANKY BRANCH CT, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-10T18:51:08.000
Update Date
2020-05-20T12:14:31.000
Closed Date
2020-05-10T18:51:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBrNDAA1
Lat Location
(32.98310587937848500,-96.79097527147998000)
20-00230427
Service Request Number: 20-00230427 • Address: 18191 WHISPERING GABLES LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00230427
Address
18191 WHISPERING GABLES LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-05T16:44:30.000
Update Date
2020-07-12T01:12:38.000
Closed Date
2020-03-05T16:44:30.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000SoHEHAA3
Lat Location
(32.99723492958011000,-96.84011599310541000)
20-00327931
Service Request Number: 20-00327931 • Address: 7317 CLEARHAVEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00327931
Address
7317 CLEARHAVEN DR, DALLAS, TX, 75248
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-03-31T14:52:09.000
Update Date
2020-04-09T17:10:08.000
Closed Date
2020-03-31T14:52:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEUpaAAH
Lat Location
(32.96711121326771000,-96.78208912846439000)
20-00485986
Service Request Number: 20-00485986 • Address: 6505 BARNSBURY CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00485986
Address
6505 BARNSBURY CT, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-11T12:40:20.000
Update Date
2020-05-20T12:15:53.000
Closed Date
2020-05-11T12:40:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBxnhAAD
Lat Location
(32.97973603452681000,-96.79485422337572000)
20-00324184
Service Request Number: 20-00324184 • Address: 7737 LA RISA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00324184
Address
7737 LA RISA DR, DALLAS, TX, 75248
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-13T23:59:00.000
Status
Closed
Created Date
2020-03-30T17:08:18.000
Update Date
2020-04-09T17:12:51.000
Closed Date
2020-03-30T17:08:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TENV9AAP
Lat Location
(32.96264598146895000,-96.77478876844285000)
20-00364746
Service Request Number: 20-00364746 • Address: 8242 NATCHEZ TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00364746
Address
8242 NATCHEZ TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-09T15:11:19.000
Update Date
2020-04-23T10:48:51.000
Closed Date
2020-04-09T15:11:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFc1uAAD
Lat Location
(32.99035847599677000,-96.75960511600064000)
20-00481218
Service Request Number: 20-00481218 • Address: 17567 SEQUOIA DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00481218
Address
17567 SEQUOIA DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-08T19:21:05.000
Update Date
2020-05-20T12:18:58.000
Closed Date
2020-05-08T19:21:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBQ8AAAX
Lat Location
(32.99024788790677600,-96.76144952648511000)
20-00407429
Service Request Number: 20-00407429 • Address: 7738 LA CABEZA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00407429
Address
7738 LA CABEZA DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-21T09:34:41.000
Update Date
2020-04-23T10:53:34.000
Closed Date
2020-04-21T09:34:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UUSrFAAX
Lat Location
(32.97120096114243600,-96.77419318871699000)
20-00467121
Service Request Number: 20-00467121 • Address: 5709 MOSS CREEK CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00467121
Address
5709 MOSS CREEK CT, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-05-05T20:13:24.000
Update Date
2020-07-12T01:09:31.000
Closed Date
2020-05-05T20:13:24.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000VAxAEAA1
Lat Location
(33.00987046313402000,-96.81195987002400000)
20-00365691
Service Request Number: 20-00365691 • Address: 6962 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00365691
Address
6962 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Parks Department
Service Request Type
Park Emergency Regulations Violation - PKR
Overall Service Request Due Date
2020-04-10T18:00:52.000
Status
Closed
Created Date
2020-04-09T18:00:52.000
Update Date
2020-04-09T18:01:02.000
Closed Date
2020-04-09T18:00:52.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFdUdAAL
Lat Location
(32.97898215920082000,-96.78839894395426000)
20-00361052
Service Request Number: 20-00361052 • Address: 7603 DORNOCH LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00361052
Address
7603 DORNOCH LN, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-13T23:59:00.000
Status
Closed
Created Date
2020-04-08T17:45:52.000
Update Date
2020-04-09T18:39:31.000
Closed Date
2020-04-08T17:45:52.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFV55AAH
Lat Location
(32.97554502380720000,-96.77704307851477000)
20-00428326
Service Request Number: 20-00428326 • Address: 16311 DALMALLEY LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00428326
Address
16311 DALMALLEY LN, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-26T23:59:00.000
Status
Closed
Created Date
2020-04-25T20:55:23.000
Update Date
2020-04-25T21:38:41.000
Closed Date
2020-04-25T20:55:23.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000UCzl4AAD
Lat Location
(32.97631639049363000,-96.77755341291143000)
20-00421400
Service Request Number: 20-00421400 • Address: 18905 MAHOGANY TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00421400
Address
18905 MAHOGANY TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-23T17:19:34.000
Update Date
2020-04-24T17:25:03.000
Closed Date
2020-04-23T17:19:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCnbcAAD
Lat Location
(33.00436418397719500,-96.80783748030655000)
20-00600418
Service Request Number: 20-00600418 • Address: 16309 HAVENGLEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00600418
Address
16309 HAVENGLEN DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-06-10T10:20:23.000
Update Date
2020-06-18T15:54:49.000
Closed Date
2020-06-10T10:20:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwLZsAAN
Lat Location
(32.97530550256439600,-96.78345668591327000)
20-00918019
Service Request Number: 20-00918019 • Address: 6716 FLANARY LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00918019
Address
6716 FLANARY LN, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-09-10T15:09:36.000
Update Date
2020-09-10T22:00:17.000
Closed Date
2020-09-10T15:09:36.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YoMR6AAN
Lat Location
(33.00478439383736000,-96.78654477015954000)
20-00622083
Service Request Number: 20-00622083 • Address: 6922 ROCKY TOP CIR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00622083
Address
6922 ROCKY TOP CIR, DALLAS, TX, 75252
City Council District
12
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-07-07T23:59:00.000
Status
Closed
Created Date
2020-06-16T12:53:38.000
Update Date
2020-06-18T17:39:07.000
Closed Date
2020-06-16T12:53:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxDvtAAF
Lat Location
(32.98879373926849500,-96.78179595705942000)
20-00496665
Service Request Number: 20-00496665 • Address: 6307 DUFFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00496665
Address
6307 DUFFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-13T13:37:43.000
Update Date
2020-05-20T12:17:08.000
Closed Date
2020-05-13T13:37:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCMSwAAP
Lat Location
(32.98138001842915000,-96.79690251927501000)
20-00359078
Service Request Number: 20-00359078 • Address: 5914 CHIPPING WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00359078
Address
5914 CHIPPING WAY, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-04-08T13:19:21.000
Update Date
2020-04-09T23:00:13.000
Closed Date
2020-04-08T13:19:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFS12AAH
Lat Location
(32.98700944739470500,-96.80661066146162000)
20-00504142
Service Request Number: 20-00504142 • Address: 16920 PRESTON BEND DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00504142
Address
16920 PRESTON BEND DR, DALLAS, TX, 75248
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-29T23:59:00.000
Status
Closed
Created Date
2020-05-15T07:31:44.000
Update Date
2020-05-20T12:12:51.000
Closed Date
2020-05-15T07:31:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCdo2AAD
Lat Location
(32.98201381723917000,-96.79869960643965000)
20-00367387
Service Request Number: 20-00367387 • Address: CAMPBELL RD & HILLCREST RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00367387
Address
CAMPBELL RD & HILLCREST RD, DALLAS, TX, 75248
City Council District
12
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-04-10T11:19:36.000
Update Date
2020-04-24T08:19:14.000
Closed Date
2020-04-10T11:19:36.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFgxbAAD
Lat Location
(32.97914871834315400,-96.78576627751929000)
20-00919289
Service Request Number: 20-00919289 • Address: 6012 WILLOW WOOD LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00919289
Address
6012 WILLOW WOOD LN, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-09-10T19:57:14.000
Update Date
2020-09-10T21:47:15.000
Closed Date
2020-09-10T19:57:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YoQ3WAAV
Lat Location
(33.01101461298734600,-96.80380886236870000)
20-00421475
Service Request Number: 20-00421475 • Address: 5604 BENT CREEK TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00421475
Address
5604 BENT CREEK TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-23T17:45:26.000
Update Date
2020-04-24T17:09:12.000
Closed Date
2020-04-23T17:45:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCnm6AAD
Lat Location
(33.01053028404396600,-96.81227004540500000)
20-00512562
Service Request Number: 20-00512562 • Address: 3657 EDEN DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00512562
Address
3657 EDEN DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-18T10:08:48.000
Update Date
2020-05-20T11:45:24.000
Closed Date
2020-05-18T10:08:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCw7MAAT
Lat Location
(32.99066877591842000,-96.85239119145062000)
20-00368076
Service Request Number: 20-00368076 • Address: 6007 LONGLEY CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00368076
Address
6007 LONGLEY CT, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-10T12:54:45.000
Update Date
2020-07-12T01:12:34.000
Closed Date
2020-04-10T12:54:45.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFi0SAAT
Lat Location
(33.01104947093992000,-96.80066926525377000)
20-00625788
Service Request Number: 20-00625788 • Address: 7506 LARCHMONT DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00625788
Address
7506 LARCHMONT DR, DALLAS, TX, 75252
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-17T10:27:54.000
Update Date
2020-06-18T17:40:12.000
Closed Date
2020-06-17T10:27:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxNWpAAN
Lat Location
(32.99465294389993000,-96.77477459956859000)
20-00325517
Service Request Number: 20-00325517 • Address: 4402 COBBLERS LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00325517
Address
4402 COBBLERS LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-31T09:56:17.000
Update Date
2020-07-12T01:13:15.000
Closed Date
2020-03-31T09:56:17.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEQnaAAH
Lat Location
(32.99105342661684400,-96.83332191405080000)
20-00407182
Service Request Number: 20-00407182 • Address: 7604 BURNS RUN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00407182
Address
7604 BURNS RUN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-21T09:01:22.000
Update Date
2020-04-23T10:51:39.000
Closed Date
2020-04-21T09:01:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UUSaYAAX
Lat Location
(32.97629090583020400,-96.77731666488302000)
20-00364690
Service Request Number: 20-00364690 • Address: 7650 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00364690
Address
7650 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-11T23:59:00.000
Status
Closed
Created Date
2020-04-09T15:03:29.000
Update Date
2020-04-10T08:35:11.000
Closed Date
2020-04-09T15:03:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TFbwzAAD
Lat Location
(32.97815746039558600,-96.76897718419508000)
20-00425921
Service Request Number: 20-00425921 • Address: 18900 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00425921
Address
18900 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-26T23:59:00.000
Status
Closed
Created Date
2020-04-24T16:08:01.000
Update Date
2020-04-24T16:11:27.000
Closed Date
2020-04-24T16:08:01.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UCvsPAAT
Lat Location
(33.00605821129881400,-96.82883481432867000)
20-00631559
Service Request Number: 20-00631559 • Address: 18333 ROEHAMPTON DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00631559
Address
18333 ROEHAMPTON DR, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-18T13:43:38.000
Update Date
2020-06-18T17:33:30.000
Closed Date
2020-06-18T13:43:38.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VxdDjAAJ
Lat Location
(33.00036613009875500,-96.80147390834952000)
20-00366491
Service Request Number: 20-00366491 • Address: 17981 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00366491
Address
17981 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-04-10T09:05:43.000
Update Date
2020-04-10T09:26:14.000
Closed Date
2020-04-10T09:05:43.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFeSKAA1
Lat Location
(32.99709828080932500,-96.79847636206570000)
20-00360030
Service Request Number: 20-00360030 • Address: 7720 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00360030
Address
7720 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-08T15:08:03.000
Update Date
2020-04-10T08:40:26.000
Closed Date
2020-04-08T15:08:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFTV8AAP
Lat Location
(32.98782607023594000,-96.77395593044356000)
20-00619230
Service Request Number: 20-00619230 • Address: 17769 BANNISTER ST, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00619230
Address
17769 BANNISTER ST, DALLAS, TX, 75252
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-06-22T23:59:00.000
Status
Closed
Created Date
2020-06-15T17:45:54.000
Update Date
2020-06-18T17:44:37.000
Closed Date
2020-06-15T17:45:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vx64AAAR
Lat Location
(32.98968440253961600,-96.77543758004690000)
20-00366201
Service Request Number: 20-00366201 • Address: DAVENPORT RD & FRANKFORD RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00366201
Address
DAVENPORT RD & FRANKFORD RD, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-04-10T07:44:29.000
Update Date
2020-04-10T08:51:06.000
Closed Date
2020-04-10T07:44:29.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFenHAAT
Lat Location
(32.99796852862868000,-96.79364932272654000)
20-00426431
Service Request Number: 20-00426431 • Address: 4416 COUNTRY BROOK DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00426431
Address
4416 COUNTRY BROOK DR, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-25T23:59:00.000
Status
Closed
Created Date
2020-04-24T17:39:36.000
Update Date
2020-04-24T18:18:15.000
Closed Date
2020-04-24T17:39:36.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000UCwcIAAT
Lat Location
(32.99802573698596600,-96.83467481467241000)
20-00355425
Service Request Number: 20-00355425 • Address: 18816 TUPELO LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00355425
Address
18816 TUPELO LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-04-07T16:09:11.000
Update Date
2020-04-10T10:24:24.000
Closed Date
2020-04-07T16:09:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFLB5AAP
Lat Location
(33.00856890423881400,-96.86178264064124000)
20-00356460
Service Request Number: 20-00356460 • Address: 8035 COPPER WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00356460
Address
8035 COPPER WAY, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-08T03:38:36.000
Update Date
2020-04-10T10:36:50.000
Closed Date
2020-04-08T03:38:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFNDhAAP
Lat Location
(32.98338507728935600,-96.76432237048140000)
20-00366933
Service Request Number: 20-00366933 • Address: 6604 MIMMS DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00366933
Address
6604 MIMMS DR, DALLAS, TX, 75252
City Council District
12
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-04-13T23:59:00.000
Status
Closed
Created Date
2020-04-10T10:16:09.000
Update Date
2020-04-10T10:16:15.000
Closed Date
2020-04-10T10:16:09.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFgB4AAL
Lat Location
(33.00078699670785000,-96.78977323378321000)
20-00358687
Service Request Number: 20-00358687 • Address: 5116 LINCOLNSHIRE CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00358687
Address
5116 LINCOLNSHIRE CT, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-08T12:29:57.000
Update Date
2020-04-10T10:25:17.000
Closed Date
2020-04-08T12:29:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFRLLAA5
Lat Location
(33.00221594765631000,-96.82184250482284000)
20-00358434
Service Request Number: 20-00358434 • Address: 5503 INVERRARY CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00358434
Address
5503 INVERRARY CT, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-08T12:00:17.000
Update Date
2020-04-10T10:33:38.000
Closed Date
2020-04-08T12:00:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFQqPAAX
Lat Location
(32.99001627412019400,-96.82076997032263000)
20-00417204
Service Request Number: 20-00417204 • Address: 3800 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00417204
Address
3800 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-04-23T08:04:57.000
Update Date
2020-04-23T13:06:16.000
Closed Date
2020-04-23T08:04:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCgZUAA1
Lat Location
(33.00498119276052000,-96.84865716101909000)
20-00356585
Service Request Number: 20-00356585 • Address: 7211 AUTHON DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00356585
Address
7211 AUTHON DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-08T08:08:53.000
Update Date
2020-04-10T10:35:38.000
Closed Date
2020-04-08T08:08:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFNpqAAH
Lat Location
(32.97139958832689000,-96.78311089706447000)