311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00374579
Service Request Number: 20-00374579 • Address: 4805 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00374579
Address
4805 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-13T10:47:49.000
Update Date
2020-04-13T10:51:01.000
Closed Date
2020-04-13T10:47:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TFszMAAT
Lat Location
(32.99913658171736600,-96.82462732889073000)
20-00632451
Service Request Number: 20-00632451 • Address: 5635 WILLOW WOOD LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00632451
Address
5635 WILLOW WOOD LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-18T15:52:28.000
Update Date
2020-06-19T10:15:28.000
Closed Date
2020-06-18T15:52:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxfBoAAJ
Lat Location
(33.01148365006040600,-96.81208529278815000)
20-00527191
Service Request Number: 20-00527191 • Address: 7020 NICKI ST, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00527191
Address
7020 NICKI ST, DALLAS, TX, 75252
City Council District
12
Department
Trinity Watershed Management
Service Request Type
Sewage Discharge - OEQS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-05-20T16:12:46.000
Update Date
2020-05-20T20:33:58.000
Closed Date
2020-05-20T16:12:46.000
Outcome
Investigation Complete
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VDSaoAAH
Lat Location
(32.99462266379045000,-96.78333258506470000)
20-00374627
Service Request Number: 20-00374627 • Address: 17617 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00374627
Address
17617 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-13T10:52:55.000
Update Date
2020-04-13T10:58:43.000
Closed Date
2020-04-13T10:52:55.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TFt4MAAT
Lat Location
(32.99052933290898400,-96.82966206859527000)
20-00374704
Service Request Number: 20-00374704 • Address: 17561 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00374704
Address
17561 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-13T11:01:20.000
Update Date
2020-04-13T11:15:55.000
Closed Date
2020-04-13T11:01:20.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TFtBSAA1
Lat Location
(32.98948472199491000,-96.82933970226988000)
20-00356519
Service Request Number: 20-00356519 • Address: 4052 KENTSHIRE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00356519
Address
4052 KENTSHIRE LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-08T07:36:52.000
Update Date
2020-07-12T01:12:59.000
Closed Date
2020-04-08T07:36:52.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFNdVAAX
Lat Location
(33.00235086094128400,-96.84173785533225000)
20-00217933
Service Request Number: 20-00217933 • Address: 18809 LINA ST, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00217933
Address
18809 LINA ST, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-03T08:36:39.000
Update Date
2020-07-12T01:12:05.000
Closed Date
2020-03-03T08:36:39.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Snl4MAAR
Lat Location
(33.00757046224614000,-96.84804809181354000)
20-00372078
Service Request Number: 20-00372078 • Address: 17910 KELLY BLVD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00372078
Address
17910 KELLY BLVD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-12T07:20:42.000
Update Date
2020-04-13T10:44:31.000
Closed Date
2020-04-12T07:20:42.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFoUUAA1
Lat Location
(32.99562792212288500,-96.86635997746261000)
20-00374830
Service Request Number: 20-00374830 • Address: 4727 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00374830
Address
4727 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-13T11:14:33.000
Update Date
2020-04-13T11:15:48.000
Closed Date
2020-04-13T11:14:33.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TFtFBAA1
Lat Location
(32.99852384722170000,-96.82596781397893000)
20-00634175
Service Request Number: 20-00634175 • Address: 2924 RENAISSANCE CIR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00634175
Address
2924 RENAISSANCE CIR, DALLAS, TX, 75287
City Council District
12
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-06-22T23:59:00.000
Status
Closed
Created Date
2020-06-19T09:53:43.000
Update Date
2020-06-19T09:53:49.000
Closed Date
2020-06-19T09:53:43.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxkLDAAZ
Lat Location
(32.99585735309497000,-96.86450360168094000)
20-00356395
Service Request Number: 20-00356395 • Address: 19100 MARSH LN, DALLAS, TX, 75007 • City Council District: 12
Service Request Number
20-00356395
Address
19100 MARSH LN, DALLAS, TX, 75007
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-07T22:07:20.000
Update Date
2020-04-13T11:13:03.000
Closed Date
2020-04-07T22:07:20.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFMohAAH
Lat Location
(33.01186004970313000,-96.85713606077901000)
20-00679082
Service Request Number: 20-00679082 • Address: 7600 RONNIE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00679082
Address
7600 RONNIE DR, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-01T11:56:48.000
Update Date
2020-07-12T01:12:27.000
Closed Date
2020-07-01T11:56:48.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000WwJskAAF
Lat Location
(32.98963386731630000,-96.77655705719054000)
20-00314147
Service Request Number: 20-00314147 • Address: 4002 COBBLERS LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00314147
Address
4002 COBBLERS LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-27T12:28:36.000
Update Date
2020-07-12T01:12:59.000
Closed Date
2020-03-27T12:28:36.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TE5pqAAD
Lat Location
(32.99237845461938400,-96.84321543910030000)
20-00372765
Service Request Number: 20-00372765 • Address: 6725 WINDING ROSE TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00372765
Address
6725 WINDING ROSE TRL, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-04-12T15:34:22.000
Update Date
2020-04-13T12:27:18.000
Closed Date
2020-04-12T15:34:22.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFpS0AAL
Lat Location
(32.99483306472222000,-96.78887403370184000)
20-00633776
Service Request Number: 20-00633776 • Address: 7705 TURNBERRY LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00633776
Address
7705 TURNBERRY LN, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-20T23:59:00.000
Status
Closed
Created Date
2020-06-19T08:56:35.000
Update Date
2020-06-19T10:00:16.000
Closed Date
2020-06-19T08:56:35.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VxjVHAAZ
Lat Location
(32.98109753121254000,-96.77419402076359000)
20-00375436
Service Request Number: 20-00375436 • Address: 4727 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00375436
Address
4727 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-13T12:24:01.000
Update Date
2020-04-13T12:27:27.000
Closed Date
2020-04-13T12:24:01.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TFuNFAA1
Lat Location
(32.99852384722170000,-96.82596781397893000)
20-00528017
Service Request Number: 20-00528017 • Address: 3440 E ROSEMEADE PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00528017
Address
3440 E ROSEMEADE PKWY, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-20T22:18:15.000
Update Date
2020-05-20T23:54:11.000
Closed Date
2020-05-20T22:18:15.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VDWw8AAH
Lat Location
(33.01161378727035600,-96.86069404285399000)
20-00375233
Service Request Number: 20-00375233 • Address: 6911 FRANKFORD RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00375233
Address
6911 FRANKFORD RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-13T11:55:56.000
Update Date
2020-04-13T12:00:02.000
Closed Date
2020-04-13T11:55:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TFtvlAAD
Lat Location
(32.99789569621062000,-96.78430491013293000)
20-00568460
Service Request Number: 20-00568460 • Address: 3733 SAM RAYBURN TRL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00568460
Address
3733 SAM RAYBURN TRL, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-01T16:04:08.000
Update Date
2020-07-12T01:12:16.000
Closed Date
2020-06-01T16:04:08.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vv0QMAAZ
Lat Location
(33.00229326865659000,-96.85021273590155000)
20-00910141
Service Request Number: 20-00910141 • Address: 8035 SUNFLOWER LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00910141
Address
8035 SUNFLOWER LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-09-08T17:45:41.000
Update Date
2020-09-11T09:01:03.000
Closed Date
2020-09-08T17:45:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YnrXPAAZ
Lat Location
(32.99236227716059500,-96.76600061267135000)
20-00374970
Service Request Number: 20-00374970 • Address: 4510 TRINITY MILLS RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00374970
Address
4510 TRINITY MILLS RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-13T11:28:34.000
Update Date
2020-04-13T11:47:40.000
Closed Date
2020-04-13T11:28:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TFtNZAA1
Lat Location
(32.98991868396027000,-96.83071766704710000)
20-00632152
Service Request Number: 20-00632152 • Address: 7802 PENCROSS LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00632152
Address
7802 PENCROSS LN, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-07-02T23:59:00.000
Status
Closed
Created Date
2020-06-18T15:11:00.000
Update Date
2020-06-19T10:00:36.000
Closed Date
2020-06-18T15:11:00.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vxed4AAB
Lat Location
(32.97281433278479000,-96.77275079644745000)
20-00633318
Service Request Number: 20-00633318 • Address: CAMPBELL RD & FALLSVIEW LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00633318
Address
CAMPBELL RD & FALLSVIEW LN, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-22T23:59:00.000
Status
Closed
Created Date
2020-06-19T02:08:25.000
Update Date
2020-06-19T10:26:04.000
Closed Date
2020-06-19T02:08:25.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VxhnHAAR
Lat Location
(32.99322894319631400,-96.80689154038596000)
20-00375612
Service Request Number: 20-00375612 • Address: 4485 TRINITY MILLS RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00375612
Address
4485 TRINITY MILLS RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-13T12:45:08.000
Update Date
2020-04-13T12:54:03.000
Closed Date
2020-04-13T12:45:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TFuhFAAT
Lat Location
(32.99016003577868600,-96.83121981602073000)
20-00893250
Service Request Number: 20-00893250 • Address: 16908 OLD POND DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00893250
Address
16908 OLD POND DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-10T23:59:00.000
Status
Closed
Created Date
2020-09-02T15:27:01.000
Update Date
2020-09-11T09:12:59.000
Closed Date
2020-09-02T15:27:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YkPGZAA3
Lat Location
(32.98064323635557600,-96.78286322291714000)
20-00374661
Service Request Number: 20-00374661 • Address: 6619 ROBIN WILLOW CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00374661
Address
6619 ROBIN WILLOW CT, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-04-13T10:57:07.000
Update Date
2020-04-13T13:21:23.000
Closed Date
2020-04-13T10:57:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TFt7fAAD
Lat Location
(32.96942094496253600,-96.79148303326542000)
20-00085324
Service Request Number: 20-00085324 • Address: 4601 HAVERWOOD LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00085324
Address
4601 HAVERWOOD LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-26T23:45:14.000
Update Date
2020-07-12T01:13:07.000
Closed Date
2020-01-26T23:45:14.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R3oAJAAZ
Lat Location
(33.00746668684740000,-96.83182841408855000)
20-00634565
Service Request Number: 20-00634565 • Address: 2612 APPLEDALE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00634565
Address
2612 APPLEDALE LN, DALLAS, TX, 75287
City Council District
12
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-06-22T23:59:00.000
Status
Closed
Created Date
2020-06-19T10:47:08.000
Update Date
2020-06-19T10:47:21.000
Closed Date
2020-06-19T10:47:08.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxlB9AAJ
Lat Location
(32.99490221065520000,-96.86883171230474000)
20-00372976
Service Request Number: 20-00372976 • Address: ARAPAHO RD & PRESTON RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00372976
Address
ARAPAHO RD & PRESTON RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-04-12T18:33:50.000
Update Date
2020-04-13T12:48:29.000
Closed Date
2020-04-12T18:33:50.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFpmtAAD
Lat Location
(32.96237684896619000,-96.80458438750615000)
20-00527988
Service Request Number: 20-00527988 • Address: COIT RD & FRANKFORD RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00527988
Address
COIT RD & FRANKFORD RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-05-20T21:36:18.000
Update Date
2020-05-21T07:16:03.000
Closed Date
2020-05-20T21:36:18.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VDWnWAAX
Lat Location
(32.99771707628278000,-96.76791862708303000)
20-00507860
Service Request Number: 20-00507860 • Address: 16322 SHADYBANK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00507860
Address
16322 SHADYBANK DR, DALLAS, TX, 75248
City Council District
12
Department
Water Utilities
Service Request Type
Creek/Culvert Maintenance -DWU
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-09-18T23:59:00.000
Status
Closed
Created Date
2020-05-15T15:15:29.000
Update Date
2020-05-21T07:19:22.000
Closed Date
2020-05-15T15:15:29.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VClL5AAL
Lat Location
(32.97057291669127500,-96.79286975603092000)
20-00436352
Service Request Number: 20-00436352 • Address: 3610 RODALE WAY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00436352
Address
3610 RODALE WAY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-28T10:57:31.000
Update Date
2020-07-12T01:13:12.000
Closed Date
2020-04-28T10:57:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDG4fAAH
Lat Location
(33.00390383413132000,-96.85174586587289000)
20-00629909
Service Request Number: 20-00629909 • Address: 7344 BRIARNOLL DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00629909
Address
7344 BRIARNOLL DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-18T09:30:33.000
Update Date
2020-06-19T11:16:09.000
Closed Date
2020-06-18T09:30:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxYoKAAV
Lat Location
(32.99492047410451000,-96.77773258576529000)
20-00630542
Service Request Number: 20-00630542 • Address: 6505 WICKERWOOD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00630542
Address
6505 WICKERWOOD DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-18T10:57:40.000
Update Date
2020-06-19T11:18:04.000
Closed Date
2020-06-18T10:57:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxaMqAAJ
Lat Location
(32.97110089041001000,-96.79523227369343000)
20-00760140
Service Request Number: 20-00760140 • Address: 2603 SEEDLING LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00760140
Address
2603 SEEDLING LN, DALLAS, TX, 75287
City Council District
12
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-06T23:59:00.000
Status
Closed
Created Date
2020-07-23T13:02:04.000
Update Date
2020-07-31T07:40:25.000
Closed Date
2020-07-23T13:02:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XdEj9AAF
Lat Location
(32.99099072338929000,-96.86885759637578000)
20-00910499
Service Request Number: 20-00910499 • Address: 19535 ROWDEN TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00910499
Address
19535 ROWDEN TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-09-08T22:37:56.000
Update Date
2020-09-11T09:02:34.000
Closed Date
2020-09-08T22:37:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YntQmAAJ
Lat Location
(33.01004717795987600,-96.80893603037714000)
20-00908640
Service Request Number: 20-00908640 • Address: 17401 EARTHWIND DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00908640
Address
17401 EARTHWIND DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-09-08T14:22:44.000
Update Date
2020-09-11T09:03:50.000
Closed Date
2020-09-08T14:22:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnnUBAAZ
Lat Location
(32.98463932802872000,-96.79616252190881000)
20-00376462
Service Request Number: 20-00376462 • Address: 4520 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00376462
Address
4520 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-13T14:23:58.000
Update Date
2020-04-13T14:26:09.000
Closed Date
2020-04-13T14:23:58.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TFwBLAA1
Lat Location
(32.99741604924554400,-96.83136746277708000)
20-00373262
Service Request Number: 20-00373262 • Address: 18909 TUPELO LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00373262
Address
18909 TUPELO LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-04-13T07:31:44.000
Update Date
2020-04-13T13:55:16.000
Closed Date
2020-04-13T07:31:44.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TFqgNAAT
Lat Location
(33.00962629983790500,-96.86161152029277000)
20-00376425
Service Request Number: 20-00376425 • Address: 4520 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00376425
Address
4520 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-13T14:19:18.000
Update Date
2020-04-13T14:21:24.000
Closed Date
2020-04-13T14:19:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TFw82AAD
Lat Location
(32.99741604924554400,-96.83136746277708000)
20-00376367
Service Request Number: 20-00376367 • Address: 4520 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00376367
Address
4520 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-13T14:12:42.000
Update Date
2020-04-13T14:17:16.000
Closed Date
2020-04-13T14:12:42.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TFvwvAAD
Lat Location
(32.99741604924554400,-96.83136746277708000)
20-00909999
Service Request Number: 20-00909999 • Address: 18622 TALL OAK DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00909999
Address
18622 TALL OAK DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-09-08T17:04:16.000
Update Date
2020-09-11T08:48:07.000
Closed Date
2020-09-08T17:04:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnrFrAAJ
Lat Location
(33.00421082291156000,-96.83302696094870000)
20-00911150
Service Request Number: 20-00911150 • Address: 6423 WINDSONG DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00911150
Address
6423 WINDSONG DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-16T23:59:00.000
Status
Closed
Created Date
2020-09-09T09:22:16.000
Update Date
2020-09-11T08:50:23.000
Closed Date
2020-09-09T09:22:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Yny3VAAR
Lat Location
(33.00178915745074000,-96.79253639450513000)
20-00919841
Service Request Number: 20-00919841 • Address: 7078 REGALVIEW CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00919841
Address
7078 REGALVIEW CIR, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-09-11T08:33:15.000
Update Date
2020-09-11T08:44:43.000
Closed Date
2020-09-11T08:33:15.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000YoTa9AAF
Lat Location
(32.96642061764125000,-96.78707791564466000)
20-00785672
Service Request Number: 20-00785672 • Address: 5839 BUFFRIDGE TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00785672
Address
5839 BUFFRIDGE TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2020-08-03T07:53:33.000
Status
Closed
Created Date
2020-07-31T07:53:33.000
Update Date
2020-07-31T07:53:37.000
Closed Date
2020-07-31T07:53:33.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XexgsAAB
Lat Location
(33.00702520933306000,-96.80807729377209000)
20-00376866
Service Request Number: 20-00376866 • Address: 17509 COIT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00376866
Address
17509 COIT RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-13T15:09:23.000
Update Date
2020-04-13T15:15:24.000
Closed Date
2020-04-13T15:09:23.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TFws0AAD
Lat Location
(32.98936910314386000,-96.76817109017317000)
20-00785649
Service Request Number: 20-00785649 • Address: 3639 EDEN DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00785649
Address
3639 EDEN DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-07-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-24T12:30:23.000
Update Date
2020-07-31T07:40:36.000
Closed Date
2020-07-24T12:30:23.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XexjqAAB
Lat Location
(32.99089885427673600,-96.85292806121375000)
20-00311719
Service Request Number: 20-00311719 • Address: 6301 VILLA RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00311719
Address
6301 VILLA RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-26T17:55:25.000
Update Date
2020-07-12T01:12:59.000
Closed Date
2020-03-26T17:55:25.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TE0u2AAD
Lat Location
(33.00665739734217400,-96.79144653137796000)
20-00376791
Service Request Number: 20-00376791 • Address: 17509 COIT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00376791
Address
17509 COIT RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-13T15:00:16.000
Update Date
2020-04-13T15:06:51.000
Closed Date
2020-04-13T15:00:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TFwldAAD
Lat Location
(32.98936910314386000,-96.76817109017317000)
20-00908974
Service Request Number: 20-00908974 • Address: 17462 ENERGY LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00908974
Address
17462 ENERGY LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-09-08T15:00:57.000
Update Date
2020-09-11T08:52:51.000
Closed Date
2020-09-08T15:00:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnoXTAAZ
Lat Location
(32.98892261035093000,-96.77782483441659000)