Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
20-00376943
Service Request Number: 20-00376943 • Address: 17501 COIT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00376943
Address
17501 COIT RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-13T15:18:09.000
Update Date
2020-04-13T15:20:32.000
Closed Date
2020-04-13T15:18:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TFwtJAAT
Lat Location
(32.98846313486338000,-96.76830070061460000)
20-00376087
Service Request Number: 20-00376087 • Address: 6407 RISINGHILL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00376087
Address
6407 RISINGHILL DR, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-04-13T13:40:40.000
Update Date
2020-04-13T15:18:21.000
Closed Date
2020-04-13T13:40:40.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000TFvcGAAT
Lat Location
(32.98533182001901000,-96.78877822969120000)
20-00528280
Service Request Number: 20-00528280 • Address: 15725 REGAL HILL CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00528280
Address
15725 REGAL HILL CIR, DALLAS, TX, 75248
City Council District
12
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-21T08:11:34.000
Update Date
2020-05-21T08:11:39.000
Closed Date
2020-05-21T08:11:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDY8yAAH
Lat Location
(32.96308222786836000,-96.78419185247205000)
20-00419365
Service Request Number: 20-00419365 • Address: 2601 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00419365
Address
2601 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-04-23T12:57:59.000
Update Date
2020-04-27T13:42:09.000
Closed Date
2020-04-23T12:57:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCkMjAAL
Lat Location
(32.99712610176196000,-96.86853408634408000)
20-00432564
Service Request Number: 20-00432564 • Address: 7612 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00432564
Address
7612 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-04-27T13:54:32.000
Update Date
2020-04-27T13:56:43.000
Closed Date
2020-04-27T13:54:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UD8nqAAD
Lat Location
(32.97815997402672000,-96.76954648687322000)
20-00370081
Service Request Number: 20-00370081 • Address: 16827 THOMAS CHAPEL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00370081
Address
16827 THOMAS CHAPEL DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-10T17:34:16.000
Update Date
2020-04-13T15:26:26.000
Closed Date
2020-04-10T17:34:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFkx1AAD
Lat Location
(32.98123642665055400,-96.78523049000384000)
20-00432702
Service Request Number: 20-00432702 • Address: 3632 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00432702
Address
3632 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-04-27T14:11:28.000
Update Date
2020-04-27T14:17:38.000
Closed Date
2020-04-27T14:11:28.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UD93UAAT
Lat Location
(32.99689182861905000,-96.85440889259314000)
20-00429425
Service Request Number: 20-00429425 • Address: 3920 ROSEMEADE PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00429425
Address
3920 ROSEMEADE PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-26T20:55:16.000
Update Date
2020-04-27T14:03:27.000
Closed Date
2020-04-26T20:55:16.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UD24LAAT
Lat Location
(33.01041870874224000,-96.84638107984294000)
20-00252815
Service Request Number: 20-00252815 • Address: LA MANGA DR & MEANDERING WAY, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00252815
Address
LA MANGA DR & MEANDERING WAY, DALLAS, TX, 75248
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-11T14:28:32.000
Update Date
2020-04-27T14:16:40.000
Closed Date
2020-03-11T14:28:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Email
Unique Key
500t000000T4lzTAAR
Lat Location
(32.97040260261947000,-96.77852479747604000)
20-00432789
Service Request Number: 20-00432789 • Address: 7622 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00432789
Address
7622 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-04-27T14:20:05.000
Update Date
2020-04-27T14:22:41.000
Closed Date
2020-04-27T14:20:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UD8znAAD
Lat Location
(32.97815931279694000,-96.76939667037584000)
20-00618639
Service Request Number: 20-00618639 • Address: 17628 MEDINA DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00618639
Address
17628 MEDINA DR, DALLAS, TX, 75287
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-29T23:59:00.000
Status
Closed
Created Date
2020-06-15T15:56:42.000
Update Date
2020-06-19T11:31:35.000
Closed Date
2020-06-15T15:56:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vx4juAAB
Lat Location
(32.99075701420506600,-96.87374393933094000)
20-00377359
Service Request Number: 20-00377359 • Address: 4727 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00377359
Address
4727 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-13T16:01:46.000
Update Date
2020-04-13T16:04:41.000
Closed Date
2020-04-13T16:01:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TFxcrAAD
Lat Location
(32.99852384722170000,-96.82596781397893000)
20-00318665
Service Request Number: 20-00318665 • Address: 6927 WINDY RIDGE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00318665
Address
6927 WINDY RIDGE DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-29T09:06:10.000
Update Date
2020-07-12T01:11:50.000
Closed Date
2020-03-29T09:06:10.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TED0WAAX
Lat Location
(32.97573929184497400,-96.78779540894432000)
20-00910737
Service Request Number: 20-00910737 • Address: 4404 CREEKMEADOW DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00910737
Address
4404 CREEKMEADOW DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-16T23:59:00.000
Status
Closed
Created Date
2020-09-09T08:12:46.000
Update Date
2020-09-11T08:48:50.000
Closed Date
2020-09-09T08:12:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Ynw75AAB
Lat Location
(32.99518006829820400,-96.83501758171859000)
20-00377433
Service Request Number: 20-00377433 • Address: 4727 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00377433
Address
4727 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-13T16:09:29.000
Update Date
2020-04-13T16:13:09.000
Closed Date
2020-04-13T16:09:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TFxjJAAT
Lat Location
(32.99852384722170000,-96.82596781397893000)
20-00910399
Service Request Number: 20-00910399 • Address: 6563 WICKERWOOD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00910399
Address
6563 WICKERWOOD DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-09-08T20:30:07.000
Update Date
2020-09-11T09:13:56.000
Closed Date
2020-09-08T20:30:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Ynt22AAB
Lat Location
(32.97079119108778000,-96.79399317979797000)
20-00375815
Service Request Number: 20-00375815 • Address: 4727 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00375815
Address
4727 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-13T13:11:44.000
Update Date
2020-04-13T15:42:49.000
Closed Date
2020-04-13T13:11:44.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TFv03AAD
Lat Location
(32.99852384722170000,-96.82596781397893000)
20-00502470
Service Request Number: 20-00502470 • Address: 5731 MAPLESHADE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00502470
Address
5731 MAPLESHADE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-14T15:03:41.000
Update Date
2020-05-21T09:31:40.000
Closed Date
2020-05-14T15:03:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCZOoAAP
Lat Location
(33.00652382111899000,-96.81109291196513000)
20-00460284
Service Request Number: 20-00460284 • Address: 16303 HAVENGLEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00460284
Address
16303 HAVENGLEN DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-04T13:56:04.000
Update Date
2020-07-12T01:13:12.000
Closed Date
2020-05-04T13:56:04.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAjiEAAT
Lat Location
(32.97520126553714000,-96.78342554230706000)
20-00371559
Service Request Number: 20-00371559 • Address: 15711 REGAL HILL CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00371559
Address
15711 REGAL HILL CIR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-11T16:10:20.000
Update Date
2020-04-13T15:35:00.000
Closed Date
2020-04-11T16:10:20.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFnd1AAD
Lat Location
(32.96258056623070000,-96.78439478239407000)
20-00377593
Service Request Number: 20-00377593 • Address: 4727 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00377593
Address
4727 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-13T16:28:51.000
Update Date
2020-04-13T16:32:48.000
Closed Date
2020-04-13T16:28:51.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TFxxfAAD
Lat Location
(32.99852384722170000,-96.82596781397893000)
20-00376262
Service Request Number: 20-00376262 • Address: 5928 WILLOW WOOD LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00376262
Address
5928 WILLOW WOOD LN, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-05-12T23:59:00.000
Status
Closed
Created Date
2020-04-13T14:02:04.000
Update Date
2020-04-13T16:01:27.000
Closed Date
2020-04-13T14:02:04.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFvtMAAT
Lat Location
(33.01104394068446000,-96.80569558044486000)
20-00377551
Service Request Number: 20-00377551 • Address: 4727 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00377551
Address
4727 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-13T16:24:09.000
Update Date
2020-04-13T16:25:48.000
Closed Date
2020-04-13T16:24:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TFxteAAD
Lat Location
(32.99852384722170000,-96.82596781397893000)
20-00909429
Service Request Number: 20-00909429 • Address: 8220 BRISTLEGRASS WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00909429
Address
8220 BRISTLEGRASS WAY, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-09-08T15:49:33.000
Update Date
2020-09-11T08:59:32.000
Closed Date
2020-09-08T15:49:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Ynpm5AAB
Lat Location
(32.98638425829456400,-96.76050379339878000)
20-00371165
Service Request Number: 20-00371165 • Address: 6720 FLANARY LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00371165
Address
6720 FLANARY LN, DALLAS, TX, 75252
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-18T23:59:00.000
Status
Closed
Created Date
2020-04-11T12:55:09.000
Update Date
2020-04-13T17:26:18.000
Closed Date
2020-04-11T12:55:09.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFn4pAAD
Lat Location
(33.00478421342798000,-96.78649557909839000)
20-00460423
Service Request Number: 20-00460423 • Address: 7324 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00460423
Address
7324 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-04T14:10:51.000
Update Date
2020-07-12T01:13:12.000
Closed Date
2020-05-04T14:10:51.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAju1AAD
Lat Location
(32.97814288248952000,-96.77605788580430000)
20-00369194
Service Request Number: 20-00369194 • Address: 17820 CEDAR CREEK CANYON DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00369194
Address
17820 CEDAR CREEK CANYON DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-10T15:18:33.000
Update Date
2020-04-13T17:05:03.000
Closed Date
2020-04-10T15:18:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFjfLAAT
Lat Location
(32.99469665977060400,-96.81020554834677000)
20-00367635
Service Request Number: 20-00367635 • Address: 7228 ARBOR OAKS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00367635
Address
7228 ARBOR OAKS DR, DALLAS, TX, 75248
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T11:54:18.000
Update Date
2020-04-13T17:32:38.000
Closed Date
2020-04-10T11:54:18.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFhLnAAL
Lat Location
(32.97565585614394000,-96.78293175563428000)
20-00504826
Service Request Number: 20-00504826 • Address: 19004 WHITEWATER LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00504826
Address
19004 WHITEWATER LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-15T09:34:00.000
Update Date
2020-05-21T09:29:21.000
Closed Date
2020-05-15T09:34:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCfFHAA1
Lat Location
(33.00966436456640000,-96.83259292698023000)
20-00908248
Service Request Number: 20-00908248 • Address: 6433 SOUTHPOINT DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00908248
Address
6433 SOUTHPOINT DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-09-08T13:19:56.000
Update Date
2020-09-11T09:11:15.000
Closed Date
2020-09-08T13:19:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnlopAAB
Lat Location
(32.97809837469039000,-96.79724975613156000)
20-00570341
Service Request Number: 20-00570341 • Address: 7123 DEBBE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00570341
Address
7123 DEBBE DR, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-02T09:48:29.000
Update Date
2020-09-11T09:37:34.000
Closed Date
2020-06-02T09:48:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vv7HyAAJ
Lat Location
(32.99388619114549000,-96.78326547376115000)
20-00376414
Service Request Number: 20-00376414 • Address: 18790 LLOYD DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00376414
Address
18790 LLOYD DR, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-13T14:17:38.000
Update Date
2020-04-13T17:15:28.000
Closed Date
2020-04-13T14:17:38.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000TFw1XAAT
Lat Location
(33.00725330224408000,-96.79816545268848000)
20-00506346
Service Request Number: 20-00506346 • Address: 4315 N CAPISTRANO DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00506346
Address
4315 N CAPISTRANO DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-15T12:21:34.000
Update Date
2020-05-21T09:27:48.000
Closed Date
2020-05-15T12:21:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCiISAA1
Lat Location
(33.00689339844125000,-96.83626092280840000)
20-00505924
Service Request Number: 20-00505924 • Address: 2423 HARBINGER LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00505924
Address
2423 HARBINGER LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-15T11:32:24.000
Update Date
2020-05-21T09:21:59.000
Closed Date
2020-05-15T11:32:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VChT5AAL
Lat Location
(32.99227375856434000,-96.87129880390816000)
20-00911823
Service Request Number: 20-00911823 • Address: 3605 GRANBURY DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00911823
Address
3605 GRANBURY DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-16T23:59:00.000
Status
Closed
Created Date
2020-09-09T11:08:52.000
Update Date
2020-09-11T08:43:54.000
Closed Date
2020-09-09T11:08:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Yo0VfAAJ
Lat Location
(33.00156902790000400,-96.85147616329840000)
20-00433186
Service Request Number: 20-00433186 • Address: 17390 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00433186
Address
17390 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-04-27T15:00:27.000
Update Date
2020-04-27T15:01:50.000
Closed Date
2020-04-27T15:00:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UD9c6AAD
Lat Location
(32.98972897084024000,-96.80177818254656000)
20-00377981
Service Request Number: 20-00377981 • Address: 18079 WHISPERING GABLES LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00377981
Address
18079 WHISPERING GABLES LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-04-13T17:54:02.000
Update Date
2020-04-13T18:44:23.000
Closed Date
2020-04-13T17:54:02.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TFyguAAD
Lat Location
(32.99566758494566400,-96.84008507475784000)
20-00377439
Service Request Number: 20-00377439 • Address: 18111 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00377439
Address
18111 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Lid Cover Broken/Missing - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-04-13T16:09:49.000
Update Date
2020-04-13T19:06:00.000
Closed Date
2020-04-13T16:09:49.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TFxjnAAD
Lat Location
(32.99912642038727000,-96.79746694977506000)
20-00364785
Service Request Number: 20-00364785 • Address: 6614 COOLGLEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00364785
Address
6614 COOLGLEN DR, DALLAS, TX, 75248
City Council District
12
Department
Water Utilities
Service Request Type
Creek/Culvert Maintenance -DWU
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-08-13T23:59:00.000
Status
Closed
Created Date
2020-04-09T15:15:58.000
Update Date
2020-07-12T01:12:41.000
Closed Date
2020-04-09T15:15:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFc6GAAT
Lat Location
(32.97027318766648000,-96.79201115362534000)
20-00432958
Service Request Number: 20-00432958 • Address: 18352 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00432958
Address
18352 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-04-27T14:38:07.000
Update Date
2020-04-27T14:44:02.000
Closed Date
2020-04-27T14:38:07.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UD9UpAAL
Lat Location
(32.99932468756175000,-96.82886340066541000)
20-00920152
Service Request Number: 20-00920152 • Address: 17404 PAUMA VALLEY DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00920152
Address
17404 PAUMA VALLEY DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-09-11T09:22:55.000
Update Date
2020-09-11T09:23:13.000
Closed Date
2020-09-11T09:22:55.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YoU9wAAF
Lat Location
(32.98798112909166500,-96.81765394066697000)
20-00506302
Service Request Number: 20-00506302 • Address: 2812 FREEDOM CIR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00506302
Address
2812 FREEDOM CIR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-15T12:17:06.000
Update Date
2020-05-21T09:27:11.000
Closed Date
2020-05-15T12:17:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCiD3AAL
Lat Location
(33.00224898297112500,-96.86182748166313000)
20-00433241
Service Request Number: 20-00433241 • Address: 17390 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00433241
Address
17390 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-04-27T15:05:26.000
Update Date
2020-04-27T15:10:04.000
Closed Date
2020-04-27T15:05:26.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UD9x8AAD
Lat Location
(32.98972897084024000,-96.80177818254656000)
20-00607072
Service Request Number: 20-00607072 • Address: 3140 HARBINGER LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00607072
Address
3140 HARBINGER LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-11T15:32:24.000
Update Date
2020-06-19T13:08:01.000
Closed Date
2020-06-11T15:32:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwczCAAR
Lat Location
(32.99462612438306000,-96.86591375255503000)
20-00615717
Service Request Number: 20-00615717 • Address: 4222 BRETTON BAY LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00615717
Address
4222 BRETTON BAY LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-22T23:59:00.000
Status
Closed
Created Date
2020-06-15T09:37:33.000
Update Date
2020-06-19T13:04:46.000
Closed Date
2020-06-15T09:37:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwxvsAAB
Lat Location
(32.99096069051948000,-96.83759184857152000)
20-00324719
Service Request Number: 20-00324719 • Address: 6815 BLUE MESA DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00324719
Address
6815 BLUE MESA DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-07T23:59:00.000
Status
Closed
Created Date
2020-03-31T06:18:50.000
Update Date
2020-04-14T06:07:43.000
Closed Date
2020-03-31T06:18:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEP4tAAH
Lat Location
(32.99109415822588400,-96.78234981914309000)
20-00143447
Service Request Number: 20-00143447 • Address: 7156 MANOR OAKS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00143447
Address
7156 MANOR OAKS DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-11T14:29:49.000
Update Date
2020-07-12T01:13:07.000
Closed Date
2020-02-11T14:29:49.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RjvHKAAZ
Lat Location
(32.97688830481144000,-96.78351995104542000)
20-00318720
Service Request Number: 20-00318720 • Address: 6609 COOLGLEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00318720
Address
6609 COOLGLEN DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-29T09:49:01.000
Update Date
2020-07-12T01:11:50.000
Closed Date
2020-03-29T09:49:01.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TED6nAAH
Lat Location
(32.97030506804427600,-96.79147795906029000)
20-00527712
Service Request Number: 20-00527712 • Address: 19004 TUPELO LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00527712
Address
19004 TUPELO LN, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-05-20T17:41:00.000
Update Date
2020-05-21T09:42:05.000
Closed Date
2020-05-20T17:41:00.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDVhiAAH
Lat Location
(33.01083300735531600,-96.86148833571232000)
20-00516792
Service Request Number: 20-00516792 • Address: 7730 LA SOBRINA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00516792
Address
7730 LA SOBRINA DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-18T18:34:36.000
Update Date
2020-05-21T10:13:40.000
Closed Date
2020-05-18T18:34:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VD53EAAT
Lat Location
(32.96861388526471600,-96.77487542014943000)
DFW Data AI • Dallas-Fort Worth public-data exploration interface