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311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00621581
Service Request Number: 20-00621581 • Address: 4324 COUNTRY BROOK DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00621581
Address
4324 COUNTRY BROOK DR, DALLAS, TX, 75287
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-30T23:59:00.000
Status
Closed
Created Date
2020-06-16T11:45:55.000
Update Date
2020-06-19T13:25:58.000
Closed Date
2020-06-16T11:45:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Email
Unique Key
500t000000VxClJAAV
Lat Location
(32.99802065220946000,-96.83539381791878000)
20-00504797
Service Request Number: 20-00504797 • Address: 6306 MILL POINT CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00504797
Address
6306 MILL POINT CIR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-15T09:28:39.000
Update Date
2020-05-21T10:08:52.000
Closed Date
2020-05-15T09:28:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCfFuAAL
Lat Location
(32.98271565001482500,-96.79971094075407000)
20-00231422
Service Request Number: 20-00231422 • Address: 16827 THOMAS CHAPEL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00231422
Address
16827 THOMAS CHAPEL DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Damage Repair - SAN
Ert Estimated Response Time
15 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-03-06T06:48:34.000
Update Date
2020-04-14T06:52:31.000
Closed Date
2020-03-06T06:48:34.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnIH0AAN
Lat Location
(32.98123642665055400,-96.78523049000384000)
20-00621309
Service Request Number: 20-00621309 • Address: 4110 HIGH STAR LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00621309
Address
4110 HIGH STAR LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-16T11:13:44.000
Update Date
2020-06-19T13:06:30.000
Closed Date
2020-06-16T11:13:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxCCLAA3
Lat Location
(32.99179994971690000,-96.84269784873815000)
20-00618825
Service Request Number: 20-00618825 • Address: 5727 MAPLESHADE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00618825
Address
5727 MAPLESHADE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-22T23:59:00.000
Status
Closed
Created Date
2020-06-15T16:23:19.000
Update Date
2020-06-19T13:27:51.000
Closed Date
2020-06-15T16:23:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vx57SAAR
Lat Location
(33.00652443593566000,-96.81120596879040000)
20-00528180
Service Request Number: 20-00528180 • Address: HILLCREST RD & MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00528180
Address
HILLCREST RD & MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-21T07:31:59.000
Update Date
2020-05-21T10:36:52.000
Closed Date
2020-05-21T07:31:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VDXo5AAH
Lat Location
(32.98801475436228000,-96.78398644902097000)
20-00612123
Service Request Number: 20-00612123 • Address: 18307 JUSTICE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00612123
Address
18307 JUSTICE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-12T17:11:33.000
Update Date
2020-06-19T13:18:49.000
Closed Date
2020-06-12T17:11:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwpDmAAJ
Lat Location
(33.00310748045476600,-96.86135110959066000)
20-00626329
Service Request Number: 20-00626329 • Address: 18702 FIRESTONE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00626329
Address
18702 FIRESTONE DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-17T11:29:07.000
Update Date
2020-06-19T12:52:04.000
Closed Date
2020-06-17T11:29:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxPEQAA3
Lat Location
(33.00468225462271000,-96.78177130382967000)
20-00505898
Service Request Number: 20-00505898 • Address: 17757 SAGE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00505898
Address
17757 SAGE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-15T11:30:05.000
Update Date
2020-05-21T10:06:37.000
Closed Date
2020-05-15T11:30:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VChQCAA1
Lat Location
(32.99271102273435000,-96.76193435279292000)
20-00502785
Service Request Number: 20-00502785 • Address: 5628 BENT CREEK TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00502785
Address
5628 BENT CREEK TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-14T15:36:27.000
Update Date
2020-05-21T10:04:26.000
Closed Date
2020-05-14T15:36:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCZxZAAX
Lat Location
(33.01064062980272000,-96.81163032018101000)
20-00920513
Service Request Number: 20-00920513 • Address: 6008 FIELDSTONE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00920513
Address
6008 FIELDSTONE DR, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-09-11T10:12:31.000
Update Date
2020-09-11T10:12:50.000
Closed Date
2020-09-11T10:12:31.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YoVXgAAN
Lat Location
(33.00493548575561000,-96.80144026463033000)
20-00505915
Service Request Number: 20-00505915 • Address: 7010 REGALVIEW CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00505915
Address
7010 REGALVIEW CIR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-15T11:31:36.000
Update Date
2020-05-21T10:09:36.000
Closed Date
2020-05-15T11:31:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VChSHAA1
Lat Location
(32.96653624638845000,-96.78788928983016000)
20-00378172
Service Request Number: 20-00378172 • Address: COIT RD & FRANKFORD RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00378172
Address
COIT RD & FRANKFORD RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-13T19:15:07.000
Update Date
2020-04-14T07:56:24.000
Closed Date
2020-04-13T19:15:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TFz0VAAT
Lat Location
(32.99771707628278000,-96.76791862708303000)
20-00610859
Service Request Number: 20-00610859 • Address: 5140 BRIARGROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00610859
Address
5140 BRIARGROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-12T14:15:10.000
Update Date
2020-06-19T13:26:48.000
Closed Date
2020-06-12T14:15:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwmjZAAR
Lat Location
(32.99242698667329400,-96.82040429228365000)
20-00611245
Service Request Number: 20-00611245 • Address: 3239 RENAISSANCE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00611245
Address
3239 RENAISSANCE DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-12T15:02:11.000
Update Date
2020-06-19T13:10:39.000
Closed Date
2020-06-12T15:02:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwnTIAAZ
Lat Location
(32.99605203909000000,-96.86480008522275000)
20-00525970
Service Request Number: 20-00525970 • Address: 6016 GENTLE KNOLL LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00525970
Address
6016 GENTLE KNOLL LN, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-05-20T14:01:46.000
Update Date
2020-05-21T09:54:02.000
Closed Date
2020-05-20T14:01:46.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDQAQAA5
Lat Location
(32.98082286674868000,-96.80192361452501000)
20-00505895
Service Request Number: 20-00505895 • Address: 2423 HARBINGER LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00505895
Address
2423 HARBINGER LN, DALLAS, TX, 75287
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-29T23:59:00.000
Status
Closed
Created Date
2020-05-15T11:29:50.000
Update Date
2020-05-21T10:23:12.000
Closed Date
2020-05-15T11:29:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VChQQAA1
Lat Location
(32.99227375856434000,-96.87129880390816000)
20-00618874
Service Request Number: 20-00618874 • Address: 17962 BRENT DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00618874
Address
17962 BRENT DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-22T23:59:00.000
Status
Closed
Created Date
2020-06-15T16:28:45.000
Update Date
2020-06-19T13:17:58.000
Closed Date
2020-06-15T16:28:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vx5CmAAJ
Lat Location
(32.99658316594679500,-96.86198149551666000)
20-00506134
Service Request Number: 20-00506134 • Address: 6422 BRENTFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00506134
Address
6422 BRENTFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-15T11:55:09.000
Update Date
2020-05-21T10:08:12.000
Closed Date
2020-05-15T11:55:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VChqxAAD
Lat Location
(32.97605416032410000,-96.79555662098002000)
20-00635392
Service Request Number: 20-00635392 • Address: 4141 HORIZON NORTH PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00635392
Address
4141 HORIZON NORTH PKWY, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-06-19T12:50:58.000
Update Date
2020-06-19T12:52:03.000
Closed Date
2020-06-19T12:50:58.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vxn4MAAR
Lat Location
(33.01487295001126000,-96.84027952969569000)
20-00436285
Service Request Number: 20-00436285 • Address: 3732 RODALE WAY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00436285
Address
3732 RODALE WAY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-28T10:51:06.000
Update Date
2020-07-12T01:13:12.000
Closed Date
2020-04-28T10:51:06.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDG4VAAX
Lat Location
(33.00379486338826000,-96.84987766228879000)
20-00610864
Service Request Number: 20-00610864 • Address: 6508 CAMILLE AVE, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00610864
Address
6508 CAMILLE AVE, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-12T14:15:30.000
Update Date
2020-06-19T14:15:17.000
Closed Date
2020-06-12T14:15:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vwmk8AAB
Lat Location
(32.99999304233860000,-96.79135314290772000)
20-00504267
Service Request Number: 20-00504267 • Address: 6719 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00504267
Address
6719 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-15T08:15:28.000
Update Date
2020-05-21T10:30:16.000
Closed Date
2020-05-15T08:15:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCdwvAAD
Lat Location
(32.98808784982149000,-96.78879591753572000)
20-00431451
Service Request Number: 20-00431451 • Address: 4808 HAVERWOOD LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00431451
Address
4808 HAVERWOOD LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-30T11:33:01.000
Status
Closed
Created Date
2020-04-27T11:32:55.000
Update Date
2020-04-27T15:23:48.000
Closed Date
2020-04-27T11:32:55.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000UD6hRAAT
Lat Location
(33.00721043082098000,-96.82455593400749000)
20-00433156
Service Request Number: 20-00433156 • Address: 18352 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00433156
Address
18352 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-04-27T14:56:42.000
Update Date
2020-04-27T15:00:04.000
Closed Date
2020-04-27T14:56:42.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UD9k5AAD
Lat Location
(32.99932468756175000,-96.82886340066541000)
20-00302733
Service Request Number: 20-00302733 • Address: 4209 BROOKTREE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00302733
Address
4209 BROOKTREE LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-24T19:28:47.000
Update Date
2020-07-12T01:12:18.000
Closed Date
2020-03-24T19:28:47.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDjf4AAD
Lat Location
(32.98835917717318000,-96.83868355196684000)
20-00596454
Service Request Number: 20-00596454 • Address: 5704 TIMBERBENT DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00596454
Address
5704 TIMBERBENT DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-09T11:34:34.000
Update Date
2020-06-19T14:14:04.000
Closed Date
2020-06-09T11:34:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwB4yAAF
Lat Location
(32.99550695280825600,-96.80739288700609000)
20-00621507
Service Request Number: 20-00621507 • Address: 7332 WILLIAMSWOOD DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00621507
Address
7332 WILLIAMSWOOD DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-16T11:36:44.000
Update Date
2020-06-19T14:16:40.000
Closed Date
2020-06-16T11:36:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxCccAAF
Lat Location
(32.99561967631755000,-96.77670485303531000)
20-00433126
Service Request Number: 20-00433126 • Address: 17390 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00433126
Address
17390 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-04-27T14:54:13.000
Update Date
2020-04-27T14:56:31.000
Closed Date
2020-04-27T14:54:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UD9bhAAD
Lat Location
(32.98972897084024000,-96.80177818254656000)
20-00502465
Service Request Number: 20-00502465 • Address: 18007 OLD PRESTON CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00502465
Address
18007 OLD PRESTON CT, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-14T15:03:07.000
Update Date
2020-05-21T10:05:57.000
Closed Date
2020-05-14T15:03:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCZO5AAP
Lat Location
(32.99604193566838000,-96.79468448425670000)
20-00610785
Service Request Number: 20-00610785 • Address: 16827 DAVENPORT CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00610785
Address
16827 DAVENPORT CT, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-12T14:04:34.000
Update Date
2020-06-19T14:23:36.000
Closed Date
2020-06-12T14:04:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwmRRAAZ
Lat Location
(32.97930755225339000,-96.79689533970190000)
20-00433453
Service Request Number: 20-00433453 • Address: 6722 HYACINTH LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00433453
Address
6722 HYACINTH LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-20T15:23:40.000
Update Date
2020-04-27T15:25:56.000
Closed Date
2020-04-20T15:23:40.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDA7FAAX
Lat Location
(32.99087590217756000,-96.78897214150864000)
20-00635750
Service Request Number: 20-00635750 • Address: FRANKFORD RD & STONEHOLLOW WAY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00635750
Address
FRANKFORD RD & STONEHOLLOW WAY, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Lid Cover Broken - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-19T13:06:53.000
Update Date
2020-06-19T13:47:57.000
Closed Date
2020-06-19T13:06:53.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vxng8AAB
Lat Location
(32.99908616052268000,-96.81804578401577000)
20-00445098
Service Request Number: 20-00445098 • Address: 16600 HILLCREST RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00445098
Address
16600 HILLCREST RD, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-30T05:13:59.000
Update Date
2020-04-30T06:48:08.000
Closed Date
2020-04-30T05:13:59.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000UDWyFAAX
Lat Location
(32.97656660138424000,-96.78470222363129000)
20-00614533
Service Request Number: 20-00614533 • Address: 7214 GRACEFIELD LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00614533
Address
7214 GRACEFIELD LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-14T16:14:43.000
Update Date
2020-06-19T14:19:16.000
Closed Date
2020-06-14T16:14:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vwu7EAAR
Lat Location
(32.97793231666900000,-96.78204421996728000)
20-00433667
Service Request Number: 20-00433667 • Address: 7825 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00433667
Address
7825 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-27T15:47:52.000
Update Date
2020-04-27T16:23:48.000
Closed Date
2020-04-27T15:47:52.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000UDAdJAAX
Lat Location
(32.98801874509891000,-96.77023849881539000)
20-00406161
Service Request Number: 20-00406161 • Address: 6767 BRENTFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00406161
Address
6767 BRENTFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-04-20T17:25:48.000
Update Date
2020-05-21T11:10:59.000
Closed Date
2020-04-20T17:25:48.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UUQjnAAH
Lat Location
(32.97490264138918500,-96.79077107853176000)
20-00635766
Service Request Number: 20-00635766 • Address: CORAL RIDGE DR & FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00635766
Address
CORAL RIDGE DR & FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Visibility Obstruction - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-19T13:04:43.000
Update Date
2020-06-19T13:51:00.000
Closed Date
2020-06-19T13:04:43.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VxnyPAAR
Lat Location
(32.99918543100697000,-96.82251074849131000)
20-00620159
Service Request Number: 20-00620159 • Address: 16215 MEANDERING WAY, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00620159
Address
16215 MEANDERING WAY, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-16T08:56:50.000
Update Date
2020-06-19T14:20:55.000
Closed Date
2020-06-16T08:56:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vx9dbAAB
Lat Location
(32.97346835226294000,-96.77856605523529000)
20-00613373
Service Request Number: 20-00613373 • Address: 7816 EL PASTEL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00613373
Address
7816 EL PASTEL DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-13T14:41:48.000
Update Date
2020-06-19T14:21:39.000
Closed Date
2020-06-13T14:41:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwrvJAAR
Lat Location
(32.96775458878225600,-96.77158084944277000)
20-00616892
Service Request Number: 20-00616892 • Address: 17433 CALLA DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00616892
Address
17433 CALLA DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-22T23:59:00.000
Status
Closed
Created Date
2020-06-15T12:06:01.000
Update Date
2020-06-19T14:28:28.000
Closed Date
2020-06-15T12:06:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vx0f2AAB
Lat Location
(32.98836435778018000,-96.79974841674856000)
20-00433077
Service Request Number: 20-00433077 • Address: 18950 MARSH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00433077
Address
18950 MARSH LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-30T23:59:00.000
Status
Closed
Created Date
2020-04-27T14:48:45.000
Update Date
2020-04-27T16:23:37.000
Closed Date
2020-04-27T14:48:45.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000UD9gHAAT
Lat Location
(33.00972276398364000,-96.85714612006379000)
20-00247389
Service Request Number: 20-00247389 • Address: 17811 LOST VIEW RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00247389
Address
17811 LOST VIEW RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-10T13:29:37.000
Update Date
2020-07-12T01:12:02.000
Closed Date
2020-03-10T13:29:37.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4avMAAR
Lat Location
(32.99547087058564000,-96.80950857798528000)
20-00607097
Service Request Number: 20-00607097 • Address: 5936 RICHWATER DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00607097
Address
5936 RICHWATER DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-11T15:35:17.000
Update Date
2020-06-19T14:14:40.000
Closed Date
2020-06-11T15:35:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwcooAAB
Lat Location
(32.99394394953541400,-96.80559545254810000)
20-00419051
Service Request Number: 20-00419051 • Address: 7319 WILLIAMSWOOD DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00419051
Address
7319 WILLIAMSWOOD DR, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-04-23T12:14:01.000
Update Date
2020-04-27T16:36:50.000
Closed Date
2020-04-23T12:14:01.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCjmWAAT
Lat Location
(32.99583668259903400,-96.77732575696818000)
20-00781227
Service Request Number: 20-00781227 • Address: 6301 ARAPAHO RD, DALLAS • City Council District: 12
Service Request Number
20-00781227
Address
6301 ARAPAHO RD, DALLAS
City Council District
12
Department
Water Utilities
Service Request Type
Creek Bank Erosion - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-10T23:59:00.000
Status
Closed
Created Date
2020-07-29T18:46:34.000
Update Date
2020-07-31T09:20:55.000
Closed Date
2020-07-29T18:46:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeezhAAB
Lat Location
(32.96326888373255000,-96.79548052012800000)
20-00622358
Service Request Number: 20-00622358 • Address: 17450 ENERGY LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00622358
Address
17450 ENERGY LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-16T13:31:34.000
Update Date
2020-06-19T14:18:36.000
Closed Date
2020-06-16T13:31:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxEcLAAV
Lat Location
(32.98876145589801500,-96.77776483032024000)
20-00523056
Service Request Number: 20-00523056 • Address: 16211 RED CEDAR TRL, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00523056
Address
16211 RED CEDAR TRL, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-25T23:59:00.000
Status
Closed
Created Date
2020-05-20T08:27:53.000
Update Date
2020-05-21T10:53:38.000
Closed Date
2020-05-20T08:27:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDKMPAA5
Lat Location
(32.97002665870656600,-96.79798560989317000)
20-00783327
Service Request Number: 20-00783327 • Address: 17137 LACEBARK LN, DALLAS • City Council District: 12
Service Request Number
20-00783327
Address
17137 LACEBARK LN, DALLAS
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-08-04T23:59:00.000
Status
Closed
Created Date
2020-07-30T12:47:07.000
Update Date
2020-07-31T09:20:12.000
Closed Date
2020-07-30T12:47:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000XepImAAJ
Lat Location
(32.98374340746484000,-96.76515316779175000)
20-00528452
Service Request Number: 20-00528452 • Address: HILLCREST RD & MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00528452
Address
HILLCREST RD & MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-06-01T23:59:00.000
Status
Closed
Created Date
2020-05-21T08:40:29.000
Update Date
2020-05-21T10:51:01.000
Closed Date
2020-05-21T08:40:29.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VDYVOAA5
Lat Location
(32.98801475436228000,-96.78398644902097000)
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