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311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00421747
Service Request Number: 20-00421747 • Address: 18728 MAPLETREE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00421747
Address
18728 MAPLETREE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-30T23:59:00.000
Status
Closed
Created Date
2020-04-23T19:51:33.000
Update Date
2020-04-28T09:27:25.000
Closed Date
2020-04-23T19:51:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCoIRAA1
Lat Location
(33.00616470627553000,-96.80362067608571000)
20-00424610
Service Request Number: 20-00424610 • Address: 2952 HARBINGER LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00424610
Address
2952 HARBINGER LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-24T13:24:30.000
Update Date
2020-04-28T09:31:14.000
Closed Date
2020-04-24T13:24:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCtkxAAD
Lat Location
(32.99318105444269400,-96.86531564792426000)
20-00909034
Service Request Number: 20-00909034 • Address: 16751 CLEARY CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00909034
Address
16751 CLEARY CIR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-09-08T15:07:46.000
Update Date
2020-09-11T09:59:34.000
Closed Date
2020-09-08T15:07:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Ynoo9AAB
Lat Location
(32.98571072854644000,-96.77149727991448000)
20-00910447
Service Request Number: 20-00910447 • Address: 16372 AMBERWOOD RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00910447
Address
16372 AMBERWOOD RD, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-09-08T21:22:03.000
Update Date
2020-09-11T09:27:34.000
Closed Date
2020-09-08T21:22:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YntEgAAJ
Lat Location
(32.97415077185306000,-96.79729234342358000)
20-00419995
Service Request Number: 20-00419995 • Address: 6021 FALLSVIEW LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00419995
Address
6021 FALLSVIEW LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-30T23:59:00.000
Status
Closed
Created Date
2020-04-23T14:20:49.000
Update Date
2020-04-28T09:31:52.000
Closed Date
2020-04-23T14:20:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UClRuAAL
Lat Location
(32.99326813866280600,-96.80456989810750000)
20-00583513
Service Request Number: 20-00583513 • Address: 17432 MARIANNE CIR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00583513
Address
17432 MARIANNE CIR, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Road Hump/Speed Bump Request - TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-05T08:42:50.000
Update Date
2020-06-19T14:30:46.000
Closed Date
2020-06-05T08:42:50.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvfnyAAB
Lat Location
(32.98840949098772000,-96.79790581194311000)
20-00434821
Service Request Number: 20-00434821 • Address: MIDWAY RD & TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00434821
Address
MIDWAY RD & TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-27T21:57:42.000
Update Date
2020-04-28T09:13:42.000
Closed Date
2020-04-27T21:57:42.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000UDCgZAAX
Lat Location
(33.00399487204961000,-96.84381350497647000)
20-00420936
Service Request Number: 20-00420936 • Address: 5934 SMOKE GLASS TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00420936
Address
5934 SMOKE GLASS TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-30T23:59:00.000
Status
Closed
Created Date
2020-04-23T16:10:52.000
Update Date
2020-04-28T09:33:01.000
Closed Date
2020-04-23T16:10:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UCmt6AAD
Lat Location
(33.01025765607700000,-96.80550073984293000)
20-00430982
Service Request Number: 20-00430982 • Address: 7120 VAN HOOK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00430982
Address
7120 VAN HOOK DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-27T10:41:10.000
Update Date
2020-07-12T01:13:08.000
Closed Date
2020-04-27T10:41:10.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UD5nsAAD
Lat Location
(32.98411962373527000,-96.78475447593156000)
20-00391589
Service Request Number: 20-00391589 • Address: 6502 WICKERWOOD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00391589
Address
6502 WICKERWOOD DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-30T23:59:00.000
Status
Closed
Created Date
2020-04-16T14:15:33.000
Update Date
2020-04-28T09:27:59.000
Closed Date
2020-04-16T14:15:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGNF0AAP
Lat Location
(32.97101427977522000,-96.79532444219666000)
20-00518534
Service Request Number: 20-00518534 • Address: 4748 OLD BENT TREE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00518534
Address
4748 OLD BENT TREE LN, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-05-19T10:27:02.000
Update Date
2020-05-21T13:49:15.000
Closed Date
2020-05-19T10:27:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VD9lYAAT
Lat Location
(32.99988747544471000,-96.82644408157540000)
20-00634140
Service Request Number: 20-00634140 • Address: 7535 ABERDON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00634140
Address
7535 ABERDON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Single Family Rental Inspection - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-11-20T00:59:00.000
Status
Closed
Created Date
2020-06-19T09:48:35.000
Update Date
2020-06-19T16:19:18.000
Closed Date
2020-06-19T09:48:35.000
Outcome
Violation Complied
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VxkGIAAZ
Lat Location
(32.99716805350530500,-96.77301111162636000)
20-00635554
Service Request Number: 20-00635554 • Address: 6722 SAWMILL RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00635554
Address
6722 SAWMILL RD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-19T13:15:33.000
Update Date
2020-06-19T16:25:24.000
Closed Date
2020-06-19T13:15:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxnRpAAJ
Lat Location
(32.99279792845945000,-96.78893177948187000)
20-00407197
Service Request Number: 20-00407197 • Address: 19131 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00407197
Address
19131 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-21T09:03:22.000
Update Date
2020-07-12T01:13:01.000
Closed Date
2020-04-21T09:03:22.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UUSbMAAX
Lat Location
(33.00893721254282000,-96.82962390230028000)
20-00460371
Service Request Number: 20-00460371 • Address: 7114 SCHAFER ST, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00460371
Address
7114 SCHAFER ST, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-04T14:04:53.000
Update Date
2020-09-11T10:01:17.000
Closed Date
2020-05-04T14:04:53.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAjruAAD
Lat Location
(32.99498818112542000,-96.78966531679825000)
20-00785818
Service Request Number: 20-00785818 • Address: 3550 TIMBERGLEN RD, DALLAS • City Council District: 12
Service Request Number
20-00785818
Address
3550 TIMBERGLEN RD, DALLAS
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-08-04T23:59:00.000
Status
Closed
Created Date
2020-07-31T08:33:39.000
Update Date
2020-07-31T08:46:02.000
Closed Date
2020-07-31T08:33:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeykvAAB
Lat Location
(33.00153946371041500,-96.85922218920028000)
20-00530925
Service Request Number: 20-00530925 • Address: 4523 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00530925
Address
4523 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-21T13:40:24.000
Update Date
2020-05-21T13:43:34.000
Closed Date
2020-05-21T13:40:24.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VDdYcAAL
Lat Location
(32.99765914070069000,-96.83133443008579000)
20-00636044
Service Request Number: 20-00636044 • Address: 17200 PRESTON RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00636044
Address
17200 PRESTON RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-06-19T14:28:00.000
Update Date
2020-06-19T16:30:23.000
Closed Date
2020-06-19T14:28:00.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxoZ1AAJ
Lat Location
(32.98486410111135600,-96.80395830650644000)
20-00431699
Service Request Number: 20-00431699 • Address: 16419 LAUDER LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00431699
Address
16419 LAUDER LN, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-04-27T12:02:21.000
Update Date
2020-04-28T10:08:06.000
Closed Date
2020-04-27T12:02:21.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000UD71XAAT
Lat Location
(32.97969951663150600,-96.77212081247991000)
20-00382485
Service Request Number: 20-00382485 • Address: 7106 CANONGATE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00382485
Address
7106 CANONGATE DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-14T15:46:49.000
Update Date
2020-07-12T01:13:08.000
Closed Date
2020-04-14T15:46:49.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG6jxAAD
Lat Location
(32.97973461540670000,-96.78456236757035000)
20-00298710
Service Request Number: 20-00298710 • Address: 17926 MARY MARGARET ST, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00298710
Address
17926 MARY MARGARET ST, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-24T09:27:54.000
Update Date
2020-07-12T01:12:02.000
Closed Date
2020-03-24T09:27:54.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDd0PAAT
Lat Location
(32.99567300716539000,-96.86285495794392000)
20-00516865
Service Request Number: 20-00516865 • Address: 6010 LAUREL OAKS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00516865
Address
6010 LAUREL OAKS DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-18T19:13:34.000
Update Date
2020-05-21T13:38:59.000
Closed Date
2020-05-18T19:13:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VD5BOAA1
Lat Location
(32.97700655451168000,-96.80351575780877000)
20-00599940
Service Request Number: 20-00599940 • Address: 18803 PLATTE RIVER WAY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00599940
Address
18803 PLATTE RIVER WAY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-10T09:21:19.000
Update Date
2020-07-12T01:13:12.000
Closed Date
2020-06-10T09:21:19.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwKZDAA3
Lat Location
(33.00797515242055600,-96.86396540209621000)
20-00530139
Service Request Number: 20-00530139 • Address: 7777 LA SOBRINA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00530139
Address
7777 LA SOBRINA DR, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-21T11:54:55.000
Update Date
2020-05-21T14:29:00.000
Closed Date
2020-05-21T11:54:55.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VDbkMAAT
Lat Location
(32.96872016856047000,-96.77319148949903000)
20-00509900
Service Request Number: 20-00509900 • Address: 6024 KELLER SPRINGS RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00509900
Address
6024 KELLER SPRINGS RD, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-10-02T23:59:00.000
Status
Closed
Created Date
2020-05-16T12:28:02.000
Update Date
2020-05-21T14:00:51.000
Closed Date
2020-05-16T12:28:02.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCpVDAA1
Lat Location
(32.97336906605022000,-96.80290698628495000)
20-00636310
Service Request Number: 20-00636310 • Address: 2627 SEEDLING LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00636310
Address
2627 SEEDLING LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-08-24T23:59:00.000
Status
In Progress
Created Date
2020-06-19T15:03:08.000
Update Date
2020-06-19T15:49:26.000
Closed Date
2020-06-19T15:03:08.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vxp6ZAAR
Lat Location
(32.99140253925635000,-96.86792048491756000)
20-00636885
Service Request Number: 20-00636885 • Address: 17842 BENCHMARK DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00636885
Address
17842 BENCHMARK DR, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Single Family Rental Inspection - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-11-20T00:59:00.000
Status
Closed
Created Date
2020-06-19T16:21:17.000
Update Date
2020-06-19T16:30:39.000
Closed Date
2020-06-19T16:21:17.000
Outcome
Violation Complied
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VxpbJAAR
Lat Location
(32.99624799987076000,-96.77151435085170000)
20-00394832
Service Request Number: 20-00394832 • Address: 3523 BRIARGROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00394832
Address
3523 BRIARGROVE LN, DALLAS, TX, 75287
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-17T10:55:56.000
Update Date
2020-04-28T11:33:28.000
Closed Date
2020-04-17T10:55:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGT4hAAH
Lat Location
(32.99311981915644000,-96.85877136717478000)
20-00633196
Service Request Number: 20-00633196 • Address: 6023 WEYMOUTH DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00633196
Address
6023 WEYMOUTH DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-18T20:46:48.000
Update Date
2020-06-19T16:41:06.000
Closed Date
2020-06-18T20:46:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxhCkAAJ
Lat Location
(33.00186248021699000,-96.80140009506549000)
20-00633185
Service Request Number: 20-00633185 • Address: 19603 BENT BROOK CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00633185
Address
19603 BENT BROOK CT, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-18T20:40:14.000
Update Date
2020-06-19T16:39:46.000
Closed Date
2020-06-18T20:40:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxhBDAAZ
Lat Location
(33.01159082939046000,-96.80946313886386000)
20-00505557
Service Request Number: 20-00505557 • Address: 6885 LA MANGA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00505557
Address
6885 LA MANGA DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-15T10:57:08.000
Update Date
2020-05-21T15:12:35.000
Closed Date
2020-05-15T10:57:08.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCgnsAAD
Lat Location
(32.97152023686421500,-96.78888306691117000)
20-00636801
Service Request Number: 20-00636801 • Address: 18528 SHELTON WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00636801
Address
18528 SHELTON WAY, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-07-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-27T14:43:53.000
Update Date
2020-06-19T16:09:20.000
Closed Date
2020-04-27T14:43:53.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxpavAAB
Lat Location
(33.00347965416392000,-96.79831787122338000)
20-00430821
Service Request Number: 20-00430821 • Address: 4527 BRIAR OAKS CIR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00430821
Address
4527 BRIAR OAKS CIR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-30T23:59:00.000
Status
Closed
Created Date
2020-04-27T10:25:31.000
Update Date
2020-04-28T11:35:39.000
Closed Date
2020-04-27T10:25:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UD5UbAAL
Lat Location
(32.99862705342886000,-96.81890863602617000)
20-00633201
Service Request Number: 20-00633201 • Address: 6718 SAWMILL RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00633201
Address
6718 SAWMILL RD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-18T20:49:48.000
Update Date
2020-06-19T16:42:25.000
Closed Date
2020-06-18T20:49:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxhDnAAJ
Lat Location
(32.99279873819054400,-96.78903546679258000)
20-00527274
Service Request Number: 20-00527274 • Address: 4328 FIREBRICK LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00527274
Address
4328 FIREBRICK LN, DALLAS, TX, 75287
City Council District
12
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-05-20T16:19:55.000
Update Date
2020-05-21T14:51:44.000
Closed Date
2020-05-20T16:19:55.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDSj2AAH
Lat Location
(32.99885240493658500,-96.83618973892149000)
20-00633120
Service Request Number: 20-00633120 • Address: 6614 SAWMILL RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00633120
Address
6614 SAWMILL RD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-18T19:42:45.000
Update Date
2020-06-19T16:36:17.000
Closed Date
2020-06-18T19:42:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vxgx1AAB
Lat Location
(32.99280983998466600,-96.79211019682010000)
20-00529605
Service Request Number: 20-00529605 • Address: 6919 SPANKY BRANCH CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00529605
Address
6919 SPANKY BRANCH CT, DALLAS, TX, 75248
City Council District
12
Department
Environmental Quality
Service Request Type
Illegal Dumping Urgent - OEQS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-05-21T10:51:02.000
Update Date
2020-05-21T16:11:41.000
Closed Date
2020-05-21T10:51:02.000
Outcome
Information Provided
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VDafpAAD
Lat Location
(32.98254907139441000,-96.79033867735869000)
20-00531488
Service Request Number: 20-00531488 • Address: 17808 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00531488
Address
17808 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-24T23:59:00.000
Status
Closed
Created Date
2020-05-21T14:53:14.000
Update Date
2020-05-21T15:07:34.000
Closed Date
2020-05-21T14:53:14.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000VDehVAAT
Lat Location
(32.99235797533692000,-96.82888468378053000)
19-01395699
Service Request Number: 19-01395699 • Address: 6024 LONGLEY CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
19-01395699
Address
6024 LONGLEY CT, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Single Family Rental Inspection - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-04-28T23:59:00.000
Status
Closed
Created Date
2019-12-04T12:00:21.000
Update Date
2020-06-19T17:18:21.000
Closed Date
2019-12-04T12:00:21.000
Outcome
Violation Complied
Priority
Standard
Method Received Description
Web
Unique Key
500t000000OeFSwAAN
Lat Location
(33.01085065379431400,-96.80054866341270000)
20-00442326
Service Request Number: 20-00442326 • Address: 7760 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00442326
Address
7760 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2020-04-29T12:25:33.000
Update Date
2020-04-30T08:32:15.000
Closed Date
2020-04-29T12:25:33.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDRPEAA5
Lat Location
(32.98781528017284600,-96.77204466530091000)
20-00529259
Service Request Number: 20-00529259 • Address: 6701 HYACINTH LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00529259
Address
6701 HYACINTH LN, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-05-21T10:19:26.000
Update Date
2020-05-21T14:37:04.000
Closed Date
2020-05-21T10:19:26.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDa4yAAD
Lat Location
(32.99098707364407000,-96.78954342782569000)
20-00436350
Service Request Number: 20-00436350 • Address: 7411 HEATHERMORE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00436350
Address
7411 HEATHERMORE DR, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-04-28T10:57:13.000
Update Date
2020-04-28T12:28:51.000
Closed Date
2020-04-28T10:57:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000UDGHnAAP
Lat Location
(32.96538435396211000,-96.78031772729338000)
20-00531725
Service Request Number: 20-00531725 • Address: 4328 FIREBRICK LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00531725
Address
4328 FIREBRICK LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Lid Cover Broken/Missing - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-21T15:16:49.000
Update Date
2020-05-21T16:30:42.000
Closed Date
2020-05-21T15:16:49.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VDf6LAAT
Lat Location
(32.99885240493658500,-96.83618973892149000)
20-00528727
Service Request Number: 20-00528727 • Address: 6205 GRAY WOLF TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00528727
Address
6205 GRAY WOLF TRL, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-21T09:17:16.000
Update Date
2020-05-21T15:45:11.000
Closed Date
2020-05-21T09:17:16.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDZ4sAAH
Lat Location
(33.00404326933454000,-96.79757492302105000)
20-00463770
Service Request Number: 20-00463770 • Address: 16814 HUNTERS POINT DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00463770
Address
16814 HUNTERS POINT DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-05T10:33:20.000
Update Date
2020-07-12T01:13:12.000
Closed Date
2020-05-05T10:33:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAr1DAAT
Lat Location
(32.97963617951313000,-96.77925136390435000)
20-00522902
Service Request Number: 20-00522902 • Address: 6327 CUPERTINO TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00522902
Address
6327 CUPERTINO TRL, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-20T07:56:26.000
Update Date
2020-05-21T15:38:03.000
Closed Date
2020-05-20T07:56:26.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDJx5AAH
Lat Location
(33.00342018511931000,-96.79638431566168000)
20-00531543
Service Request Number: 20-00531543 • Address: 17808 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00531543
Address
17808 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-21T14:58:54.000
Update Date
2020-05-21T15:55:25.000
Closed Date
2020-05-21T14:58:54.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VDen9AAD
Lat Location
(32.99235797533692000,-96.82888468378053000)
20-00531605
Service Request Number: 20-00531605 • Address: 17808 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00531605
Address
17808 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-21T15:04:29.000
Update Date
2020-05-21T15:39:25.000
Closed Date
2020-05-21T15:04:29.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VDetWAAT
Lat Location
(32.99235797533692000,-96.82888468378053000)
20-00427727
Service Request Number: 20-00427727 • Address: 19040 PLATTE RIVER WAY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00427727
Address
19040 PLATTE RIVER WAY, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-04-25T14:52:17.000
Update Date
2020-04-28T11:57:43.000
Closed Date
2020-04-25T14:52:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCyzEAAT
Lat Location
(33.01122487002817000,-96.86352884312547000)
20-00217271
Service Request Number: 20-00217271 • Address: 18308 SUMMERFIELD DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00217271
Address
18308 SUMMERFIELD DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-03-16T23:59:00.000
Status
Closed
Created Date
2020-03-02T18:02:14.000
Update Date
2020-07-12T01:12:34.000
Closed Date
2020-03-02T18:02:14.000
Priority
High
Method Received Description
Phone
Unique Key
500t000000SniXLAAZ
Lat Location
(33.00051668057856000,-96.84442976225768000)
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