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311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00153913
Service Request Number: 20-00153913 • Address: 7622 KILMICHAEL LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00153913
Address
7622 KILMICHAEL LN, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-02-13T16:49:55.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-02-13T16:49:55.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RkKZcAAN
Lat Location
(32.97715825859473000,-96.77666167398861000)
20-00375066
Service Request Number: 20-00375066 • Address: 18424 WOODPOND PL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00375066
Address
18424 WOODPOND PL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-04-13T11:39:45.000
Update Date
2020-04-15T06:45:53.000
Closed Date
2020-04-13T11:39:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFtkcAAD
Lat Location
(33.00306492381212600,-96.80246125351987000)
19-01428622
Service Request Number: 19-01428622 • Address: 4703 HOLLY TREE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
19-01428622
Address
4703 HOLLY TREE DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Illegal Garbage/Placement -CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-01-10T00:59:00.000
Status
Closed (Duplicate)
Created Date
2019-12-12T17:04:26.000
Update Date
2020-03-19T10:04:17.000
Closed Date
2019-12-12T17:04:26.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000OfVSuAAN
Lat Location
(32.99644209614514000,-96.82667441061527000)
20-00903767
Service Request Number: 20-00903767 • Address: 18604 PARK GROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00903767
Address
18604 PARK GROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-09-10T23:59:00.000
Status
Closed
Created Date
2020-09-06T09:57:57.000
Update Date
2020-09-09T15:22:29.000
Closed Date
2020-09-06T09:57:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnSv9AAF
Lat Location
(33.00238321660117400,-96.83925878037466000)
20-00281614
Service Request Number: 20-00281614 • Address: 18900 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00281614
Address
18900 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T10:07:12.000
Update Date
2020-03-19T10:13:19.000
Closed Date
2020-03-19T10:07:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5hE1AAJ
Lat Location
(33.00605821129881400,-96.82883481432867000)
19-01428561
Service Request Number: 19-01428561 • Address: 4703 HOLLY TREE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
19-01428561
Address
4703 HOLLY TREE DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Illegal Garbage/Placement -CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-01-10T00:59:00.000
Status
Closed
Created Date
2019-12-12T16:55:31.000
Update Date
2020-03-19T10:04:15.000
Closed Date
2019-12-12T16:55:31.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OfVIMAA3
Lat Location
(32.99644209614514000,-96.82667441061527000)
20-00585094
Service Request Number: 20-00585094 • Address: 17628 MEDINA DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00585094
Address
17628 MEDINA DR, DALLAS, TX, 75287
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-05T12:33:35.000
Update Date
2020-06-15T14:14:34.000
Closed Date
2020-06-05T12:33:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vvji9AAB
Lat Location
(32.99075701420506600,-96.87374393933094000)
20-00592572
Service Request Number: 20-00592572 • Address: 17410 ENERGY LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00592572
Address
17410 ENERGY LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-06-08T13:28:53.000
Update Date
2020-06-15T14:07:43.000
Closed Date
2020-06-08T13:28:53.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vw12LAAR
Lat Location
(32.98821057694371500,-96.77758323299514000)
20-00499386
Service Request Number: 20-00499386 • Address: 5831 COVEHAVEN DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00499386
Address
5831 COVEHAVEN DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-14T08:55:46.000
Update Date
2020-05-14T17:08:37.000
Closed Date
2020-05-14T08:55:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCSvRAAX
Lat Location
(32.99755719776628400,-96.80480299919655000)
20-00056655
Service Request Number: 20-00056655 • Address: 17406 ENERGY LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00056655
Address
17406 ENERGY LN, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Single Family Rental Inspection - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-06-14T23:59:00.000
Status
Closed
Created Date
2020-01-17T13:44:49.000
Update Date
2020-06-15T14:31:08.000
Closed Date
2020-01-17T13:44:49.000
Outcome
Violation Complied
Priority
Standard
Method Received Description
Web
Unique Key
500t000000R2mG6AAJ
Lat Location
(32.98816902583595000,-96.77748342066336000)
20-00498575
Service Request Number: 20-00498575 • Address: 16210 FALLKIRK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00498575
Address
16210 FALLKIRK DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T18:34:23.000
Update Date
2020-05-14T17:12:24.000
Closed Date
2020-05-13T18:34:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCQEKAA5
Lat Location
(32.97511274283116000,-96.76933605843837000)
20-00359340
Service Request Number: 20-00359340 • Address: MEANDERING WAY & ROCKY TOP CIR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00359340
Address
MEANDERING WAY & ROCKY TOP CIR, DALLAS, TX, 75252
City Council District
12
Department
Water Utilities
Service Request Type
Creek/Culvert Blockage - DWU
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-04-08T13:51:56.000
Update Date
2020-04-15T08:12:40.000
Closed Date
2020-04-08T13:51:56.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFSRZAA5
Lat Location
(32.99019929904865500,-96.77955614411538000)
20-00281673
Service Request Number: 20-00281673 • Address: 4600 HAVERWOOD LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00281673
Address
4600 HAVERWOOD LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T10:15:13.000
Update Date
2020-03-19T10:17:13.000
Closed Date
2020-03-19T10:15:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5hLRAAZ
Lat Location
(33.00727422878754000,-96.83186059258247000)
20-00280842
Service Request Number: 20-00280842 • Address: CAMPBELL RD & HILLCREST RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00280842
Address
CAMPBELL RD & HILLCREST RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-19T07:48:08.000
Update Date
2020-03-19T09:44:12.000
Closed Date
2020-03-19T07:48:08.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5fbDAAR
Lat Location
(32.97914871834315400,-96.78576627751929000)
20-00371218
Service Request Number: 20-00371218 • Address: 18950 MARSH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00371218
Address
18950 MARSH LN, DALLAS, TX, 75287
City Council District
12
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-04-11T13:19:07.000
Update Date
2020-06-15T14:32:48.000
Closed Date
2020-04-11T13:19:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFn9LAAT
Lat Location
(33.00972276398364000,-96.85714612006379000)
20-00273660
Service Request Number: 20-00273660 • Address: 7108 DUFFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00273660
Address
7108 DUFFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T13:20:36.000
Update Date
2020-03-19T10:41:24.000
Closed Date
2020-03-17T13:20:36.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5R5iAAF
Lat Location
(32.98704498586582000,-96.78704824636178000)
20-00614722
Service Request Number: 20-00614722 • Address: 7701 APPLECROSS LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00614722
Address
7701 APPLECROSS LN, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-06-14T19:47:11.000
Update Date
2020-06-15T14:26:50.000
Closed Date
2020-06-14T19:47:11.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwuY9AAJ
Lat Location
(32.97458319827982000,-96.77438360703552000)
20-00276557
Service Request Number: 20-00276557 • Address: 16755 CLEARY CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00276557
Address
16755 CLEARY CIR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T08:58:44.000
Update Date
2020-03-19T11:14:20.000
Closed Date
2020-03-18T08:58:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5X88AAF
Lat Location
(32.98571430491547000,-96.77154956429304000)
20-00278602
Service Request Number: 20-00278602 • Address: 17737 CORALBERRY DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00278602
Address
17737 CORALBERRY DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:07:50.000
Update Date
2020-03-19T11:30:37.000
Closed Date
2020-03-18T13:07:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5ahpAAB
Lat Location
(32.99303954087278000,-96.76023550773616000)
20-00212989
Service Request Number: 20-00212989 • Address: WINDING CREEK RD & DAVENPORT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00212989
Address
WINDING CREEK RD & DAVENPORT RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-13T23:59:00.000
Status
Closed
Created Date
2020-03-01T20:35:08.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-03-01T20:35:08.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnY99AAF
Lat Location
(32.99398805599694000,-96.79370756565065000)
20-00277080
Service Request Number: 20-00277080 • Address: 17728 SHUMARD OAK DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00277080
Address
17728 SHUMARD OAK DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T10:00:26.000
Update Date
2020-03-19T11:16:23.000
Closed Date
2020-03-18T10:00:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Y4MAAV
Lat Location
(32.99307840881688500,-96.75925653375458000)
20-00275120
Service Request Number: 20-00275120 • Address: 5511 INVERRARY CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00275120
Address
5511 INVERRARY CT, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:16:10.000
Update Date
2020-03-19T10:57:11.000
Closed Date
2020-03-17T16:16:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5TSkAAN
Lat Location
(32.99001967166838000,-96.82061145638215000)
20-00282205
Service Request Number: 20-00282205 • Address: 18900 MARSH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00282205
Address
18900 MARSH LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T11:33:43.000
Update Date
2020-03-19T11:35:44.000
Closed Date
2020-03-19T11:33:43.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5iOMAAZ
Lat Location
(33.00909573725192600,-96.85714253738782000)
20-00635476
Service Request Number: 20-00635476 • Address: 2714 APRIL HILL LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00635476
Address
2714 APRIL HILL LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-07-06T23:59:00.000
Status
Closed
Created Date
2020-06-19T13:03:19.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-06-19T13:03:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxnGhAAJ
Lat Location
(33.00948324643775000,-96.86447337298178000)
20-00454292
Service Request Number: 20-00454292 • Address: 5701 MAPLESHADE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00454292
Address
5701 MAPLESHADE LN, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-01T21:00:54.000
Update Date
2020-07-12T01:08:27.000
Closed Date
2020-05-01T21:00:54.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAY1YAAX
Lat Location
(33.00638147827069000,-96.81189799945265000)
20-00278201
Service Request Number: 20-00278201 • Address: 17905 CARROLLWOOD DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00278201
Address
17905 CARROLLWOOD DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:12:05.000
Update Date
2020-03-19T11:28:32.000
Closed Date
2020-03-18T12:12:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5ZvcAAF
Lat Location
(32.99319357021356000,-96.77685712441651000)
20-00276258
Service Request Number: 20-00276258 • Address: 17909 CARROLLWOOD DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00276258
Address
17909 CARROLLWOOD DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T07:58:57.000
Update Date
2020-03-19T11:10:36.000
Closed Date
2020-03-18T07:58:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5WT6AAN
Lat Location
(32.99315333771095000,-96.77661033241210000)
20-00276314
Service Request Number: 20-00276314 • Address: 17901 CARROLLWOOD DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00276314
Address
17901 CARROLLWOOD DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T08:14:19.000
Update Date
2020-03-19T11:12:21.000
Closed Date
2020-03-18T08:14:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5WdBAAV
Lat Location
(32.99323380222736000,-96.77710391664522000)
20-00532259
Service Request Number: 20-00532259 • Address: BELMAR CT & GIBBONS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00532259
Address
BELMAR CT & GIBBONS DR, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-21T16:21:30.000
Update Date
2020-05-22T11:11:55.000
Closed Date
2020-05-21T16:21:30.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VDg8rAAD
Lat Location
(32.99913790612232000,-96.83306718582534000)
20-00905903
Service Request Number: 20-00905903 • Address: 7873 ALTO CARO DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00905903
Address
7873 ALTO CARO DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-09-10T23:59:00.000
Status
Closed
Created Date
2020-09-07T22:05:34.000
Update Date
2020-09-09T15:24:26.000
Closed Date
2020-09-07T22:05:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Ynb2XAAR
Lat Location
(32.96611066482925000,-96.76969556221485000)
20-00128734
Service Request Number: 20-00128734 • Address: VOSS RD & HIGH STAR LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00128734
Address
VOSS RD & HIGH STAR LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-22T00:59:00.000
Status
Closed
Created Date
2020-02-07T09:36:09.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-02-07T09:36:09.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5WgeAAF
Lat Location
(32.99185570965589400,-96.83891992797832000)
20-00277830
Service Request Number: 20-00277830 • Address: 16630 CLEARY CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00277830
Address
16630 CLEARY CIR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:28:59.000
Update Date
2020-03-19T11:26:23.000
Closed Date
2020-03-18T11:28:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5ZOhAAN
Lat Location
(32.98382047797429000,-96.77130750406381000)
20-00777558
Service Request Number: 20-00777558 • Address: 5926 GLEN HEATHER DR, DALLAS • City Council District: 12
Service Request Number
20-00777558
Address
5926 GLEN HEATHER DR, DALLAS
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-07-29T08:22:55.000
Update Date
2020-07-29T08:23:04.000
Closed Date
2020-07-29T08:22:55.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeRtkAAF
Lat Location
(32.99134500763775400,-96.80603037816046000)
20-00293909
Service Request Number: 20-00293909 • Address: 5606 HARBOR TOWN DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00293909
Address
5606 HARBOR TOWN DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-23T10:14:19.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-03-23T10:14:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDUADAA5
Lat Location
(32.98788571794576500,-96.81777140398240000)
20-00045022
Service Request Number: 20-00045022 • Address: 17943 MARY MARGARET ST, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00045022
Address
17943 MARY MARGARET ST, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-23T00:59:00.000
Status
Closed
Created Date
2020-01-14T20:30:08.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-01-14T20:30:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Q1InpAAF
Lat Location
(32.99621408056732000,-96.86308357895635000)
20-00477290
Service Request Number: 20-00477290 • Address: 7670 RONNIE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00477290
Address
7670 RONNIE DR, DALLAS, TX, 75252
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-08T09:24:42.000
Update Date
2020-05-14T18:46:36.000
Closed Date
2020-05-08T09:24:42.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBIzkAAH
Lat Location
(32.98981525273456600,-96.77578603810973000)
20-00503752
Service Request Number: 20-00503752 • Address: 16924 PRESTON BEND DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00503752
Address
16924 PRESTON BEND DR, DALLAS, TX, 75248
City Council District
12
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T19:09:17.000
Update Date
2020-05-14T19:09:22.000
Closed Date
2020-05-14T19:09:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCc51AAD
Lat Location
(32.98228812270114000,-96.79858164408863000)
20-00903437
Service Request Number: 20-00903437 • Address: 3555 MISTY MEADOW DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00903437
Address
3555 MISTY MEADOW DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress (Duplicate)
Created Date
2020-09-05T20:05:24.000
Update Date
2020-09-09T14:49:14.000
Closed Date
2020-09-05T20:05:24.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YwukFAAR
Lat Location
(32.99399143358713400,-96.85612967657643000)
19-01431596
Service Request Number: 19-01431596 • Address: 6826 ROBIN WILLOW CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
19-01431596
Address
6826 ROBIN WILLOW CT, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-25T00:59:00.000
Status
Closed
Created Date
2019-12-13T13:29:50.000
Update Date
2020-03-19T11:54:28.000
Closed Date
2019-12-13T13:29:50.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000PxLJsAAN
Lat Location
(32.96856699276169400,-96.79211437412201000)
20-00260719
Service Request Number: 20-00260719 • Address: 7211 HIGHLAND HEATHER LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00260719
Address
7211 HIGHLAND HEATHER LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-13T10:54:34.000
Update Date
2020-03-19T12:11:03.000
Closed Date
2020-03-13T10:54:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T52F4AAJ
Lat Location
(32.98736373739970400,-96.78166634453467000)
20-00275979
Service Request Number: 20-00275979 • Address: 3723 WHITE RIVER DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00275979
Address
3723 WHITE RIVER DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T22:08:30.000
Update Date
2020-03-19T11:50:02.000
Closed Date
2020-03-17T22:08:30.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5V6VAAV
Lat Location
(33.00306200307640000,-96.84961379685704000)
20-00278381
Service Request Number: 20-00278381 • Address: 17917 CARROLLWOOD DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00278381
Address
17917 CARROLLWOOD DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:36:10.000
Update Date
2020-03-19T12:03:48.000
Closed Date
2020-03-18T12:36:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5aILAAZ
Lat Location
(32.99309443203405000,-96.77611744822850000)
19-01440142
Service Request Number: 19-01440142 • Address: 6618 ELVEDON DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
19-01440142
Address
6618 ELVEDON DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-02-19T00:59:00.000
Status
Closed
Created Date
2019-12-17T09:03:39.000
Update Date
2020-03-19T11:42:30.000
Closed Date
2019-12-17T09:03:39.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000Pxf9pAAB
Lat Location
(32.98502578605435000,-96.79147383490970000)
20-00381656
Service Request Number: 20-00381656 • Address: 4280 TRINITY MILLS RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00381656
Address
4280 TRINITY MILLS RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-14T14:20:39.000
Update Date
2020-04-15T09:20:03.000
Closed Date
2020-04-14T14:20:39.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG5cUAAT
Lat Location
(32.98831908024987000,-96.83599209773313000)
20-00277484
Service Request Number: 20-00277484 • Address: 6326 OAKLEAF RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00277484
Address
6326 OAKLEAF RD, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T10:47:32.000
Update Date
2020-03-19T12:02:57.000
Closed Date
2020-03-18T10:47:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Yn2AAF
Lat Location
(32.96440692069262500,-96.79602735245086000)
20-00263358
Service Request Number: 20-00263358 • Address: 4111 HOLLOW OAK DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00263358
Address
4111 HOLLOW OAK DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-13T19:02:26.000
Update Date
2020-03-19T12:14:28.000
Closed Date
2020-03-13T19:02:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T578PAAR
Lat Location
(32.99690610776680000,-96.83981291795541000)
20-00483531
Service Request Number: 20-00483531 • Address: 18748 PARK GROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00483531
Address
18748 PARK GROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-07-13T23:59:00.000
Status
Closed
Created Date
2020-05-11T01:27:47.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-05-11T01:27:47.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBruRAAT
Lat Location
(33.00541426654909000,-96.84019092782740000)
20-00278703
Service Request Number: 20-00278703 • Address: 16602 CLEARY CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00278703
Address
16602 CLEARY CIR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:23:59.000
Update Date
2020-03-19T12:04:50.000
Closed Date
2020-03-18T13:23:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5atgAAB
Lat Location
(32.98355214464790000,-96.77220107602547000)
20-00424814
Service Request Number: 20-00424814 • Address: 6364 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00424814
Address
6364 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-24T23:59:00.000
Status
Closed
Created Date
2020-04-24T13:51:07.000
Update Date
2020-06-15T14:26:02.000
Closed Date
2020-04-24T13:51:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UCu4EAAT
Lat Location
(32.98506189481029000,-96.79722902161019000)
20-00280114
Service Request Number: 20-00280114 • Address: 4043 TRINITY MILLS RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00280114
Address
4043 TRINITY MILLS RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T16:30:43.000
Update Date
2020-03-19T13:39:10.000
Closed Date
2020-03-18T16:30:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5dLNAAZ
Lat Location
(32.98731016769982500,-96.84393351761398000)
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