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311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00523869
Service Request Number: 20-00523869 • Address: 16340 SHADYBANK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00523869
Address
16340 SHADYBANK DR, DALLAS, TX, 75248
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-05-20T10:01:31.000
Update Date
2020-05-22T11:01:20.000
Closed Date
2020-05-20T10:01:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDLpxAAH
Lat Location
(32.97148202916998000,-96.79171472266803000)
20-00434839
Service Request Number: 20-00434839 • Address: 16700 MEANDERING WAY, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00434839
Address
16700 MEANDERING WAY, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-04-27T22:25:26.000
Update Date
2020-04-29T15:26:18.000
Closed Date
2020-04-27T22:25:26.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDCipAAH
Lat Location
(32.97738694468940000,-96.77865979588833000)
20-00443493
Service Request Number: 20-00443493 • Address: 4727 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00443493
Address
4727 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-29T14:55:00.000
Update Date
2020-04-29T14:55:59.000
Closed Date
2020-04-29T14:55:00.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UDTTSAA5
Lat Location
(32.99852384722170000,-96.82596781397893000)
20-00437933
Service Request Number: 20-00437933 • Address: 7810 EL PASTEL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00437933
Address
7810 EL PASTEL DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-28T14:09:33.000
Update Date
2020-04-30T09:28:35.000
Closed Date
2020-04-28T14:09:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDIyfAAH
Lat Location
(32.96775526726978000,-96.77186008955570000)
20-00436094
Service Request Number: 20-00436094 • Address: 5915 TWIN COVES, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00436094
Address
5915 TWIN COVES, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-04-28T10:30:33.000
Update Date
2020-04-30T09:20:14.000
Closed Date
2020-04-28T10:30:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDFraAAH
Lat Location
(32.97042449134812000,-96.80054979875726000)
20-00434763
Service Request Number: 20-00434763 • Address: 6874 ANGLEBLUFF CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00434763
Address
6874 ANGLEBLUFF CIR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-04-27T21:03:45.000
Update Date
2020-04-30T09:19:14.000
Closed Date
2020-04-27T21:03:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDCYpAAP
Lat Location
(32.96630739908671600,-96.78946958002420000)
20-00537709
Service Request Number: 20-00537709 • Address: 6501 BARKWOOD LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00537709
Address
6501 BARKWOOD LN, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-05-23T09:00:24.000
Update Date
2020-05-23T12:40:48.000
Closed Date
2020-05-23T09:00:24.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VDsj2AAD
Lat Location
(32.96930638332465000,-96.79526718083486000)
20-00435791
Service Request Number: 20-00435791 • Address: 5934 SMOKE GLASS TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00435791
Address
5934 SMOKE GLASS TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-04-28T09:56:10.000
Update Date
2020-04-30T09:31:56.000
Closed Date
2020-04-28T09:56:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDFJxAAP
Lat Location
(33.01025765607700000,-96.80550073984293000)
20-00433607
Service Request Number: 20-00433607 • Address: 6016 LYTHAM DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00433607
Address
6016 LYTHAM DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-04-27T15:42:15.000
Update Date
2020-04-30T09:22:07.000
Closed Date
2020-04-27T15:42:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDAXVAA5
Lat Location
(33.00101978045966400,-96.80130104261053000)
20-00445977
Service Request Number: 20-00445977 • Address: 19049 MARSH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00445977
Address
19049 MARSH LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-02T23:59:00.000
Status
Closed
Created Date
2020-04-30T10:12:07.000
Update Date
2020-04-30T10:21:24.000
Closed Date
2020-04-30T10:12:07.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UDYuiAAH
Lat Location
(33.01100314763436000,-96.85743915618990000)
20-00264055
Service Request Number: 20-00264055 • Address: 6902 MILL FALLS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00264055
Address
6902 MILL FALLS DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-14T12:42:51.000
Update Date
2020-07-12T01:11:50.000
Closed Date
2020-03-14T12:42:51.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T58cYAAR
Lat Location
(32.96894622739666400,-96.79023126356694000)
20-00461632
Service Request Number: 20-00461632 • Address: 7010 REGALVIEW CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00461632
Address
7010 REGALVIEW CIR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-04T16:37:00.000
Update Date
2020-07-12T01:13:12.000
Closed Date
2020-05-04T16:37:00.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAm5ZAAT
Lat Location
(32.96653624638845000,-96.78788928983016000)
19-01344523
Service Request Number: 19-01344523 • Address: CAMPBELL RD & HILLCREST RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
19-01344523
Address
CAMPBELL RD & HILLCREST RD, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Sweeping - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-27T00:59:00.000
Status
Closed
Created Date
2019-11-19T04:00:25.000
Update Date
2020-06-22T08:12:45.000
Closed Date
2019-11-19T04:00:25.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OcTI8AAN
Lat Location
(32.97914871850847600,-96.78576627227970000)
20-00434817
Service Request Number: 20-00434817 • Address: 7847 EL PASTEL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00434817
Address
7847 EL PASTEL DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-04-27T21:53:53.000
Update Date
2020-04-30T10:19:48.000
Closed Date
2020-04-27T21:53:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDCg0AAH
Lat Location
(32.96785896683298000,-96.77018471455901000)
20-00436482
Service Request Number: 20-00436482 • Address: 18600 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00436482
Address
18600 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-28T11:11:01.000
Update Date
2020-04-30T10:06:36.000
Closed Date
2020-04-28T11:11:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDGV6AAP
Lat Location
(33.00258967299236000,-96.82884029180258000)
20-00435830
Service Request Number: 20-00435830 • Address: 4311 BRETTON BAY LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00435830
Address
4311 BRETTON BAY LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-04-28T10:00:39.000
Update Date
2020-04-30T10:16:17.000
Closed Date
2020-04-28T10:00:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDFOJAA5
Lat Location
(32.99129185344218000,-96.83531347059986000)
19-01480819
Service Request Number: 19-01480819 • Address: 5508 FRANKFORD RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
19-01480819
Address
5508 FRANKFORD RD, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Street Sweeping - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-04T00:59:00.000
Status
Closed (Transferred)
Created Date
2019-12-26T13:11:42.000
Update Date
2020-06-22T08:12:45.000
Closed Date
2019-12-26T13:11:42.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PzIeQAAV
Lat Location
(32.99802464937971000,-96.81248666921215000)
20-00437450
Service Request Number: 20-00437450 • Address: 6312 TELLURIDE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00437450
Address
6312 TELLURIDE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-04-28T13:09:11.000
Update Date
2020-04-30T10:17:01.000
Closed Date
2020-04-28T13:09:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDI7lAAH
Lat Location
(32.99238134951509000,-96.79770387148696000)
20-00538224
Service Request Number: 20-00538224 • Address: 3440 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00538224
Address
3440 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-24T23:59:00.000
Status
Closed
Created Date
2020-05-23T13:42:02.000
Update Date
2020-05-23T14:14:45.000
Closed Date
2020-05-23T13:42:02.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VDtYyAAL
Lat Location
(33.00074142873060000,-96.86163710229222000)
20-00445939
Service Request Number: 20-00445939 • Address: 19049 MARSH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00445939
Address
19049 MARSH LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-02T23:59:00.000
Status
Closed
Created Date
2020-04-30T10:07:53.000
Update Date
2020-04-30T10:09:39.000
Closed Date
2020-04-30T10:07:53.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UDYr5AAH
Lat Location
(33.01100314763436000,-96.85743915618990000)
20-00875332
Service Request Number: 20-00875332 • Address: 5802 SMOKE GLASS TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00875332
Address
5802 SMOKE GLASS TRL, DALLAS, TX, 75252
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-08-27T16:26:52.000
Update Date
2020-09-11T14:01:14.000
Closed Date
2020-08-27T16:26:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YjJKgAAN
Lat Location
(33.01030755371705000,-96.80876852173046000)
20-00445817
Service Request Number: 20-00445817 • Address: 3855 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00445817
Address
3855 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-02T23:59:00.000
Status
Closed
Created Date
2020-04-30T09:50:35.000
Update Date
2020-04-30T09:53:01.000
Closed Date
2020-04-30T09:50:35.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UDYcPAAX
Lat Location
(32.99710553668961000,-96.84800069353989000)
20-00437556
Service Request Number: 20-00437556 • Address: 17823 BOTTLEBRUSH DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00437556
Address
17823 BOTTLEBRUSH DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-04-28T13:23:10.000
Update Date
2020-04-30T10:18:48.000
Closed Date
2020-04-28T13:23:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDIPFAA5
Lat Location
(32.99192160128193000,-96.75950942114166000)
20-00874662
Service Request Number: 20-00874662 • Address: 7023 WINDING CREEK RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00874662
Address
7023 WINDING CREEK RD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-18T23:59:00.000
Status
Closed
Created Date
2020-08-27T14:46:32.000
Update Date
2020-09-11T14:07:47.000
Closed Date
2020-08-27T14:46:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YjHaXAAV
Lat Location
(32.99428594533581000,-96.79243905939899000)
20-00499973
Service Request Number: 20-00499973 • Address: 5784 BRUSHY CREEK TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00499973
Address
5784 BRUSHY CREEK TRL, DALLAS, TX, 75252
City Council District
12
Department
Water Utilities
Service Request Type
Creek/Culvert Blockage - DWU
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-05-14T10:07:43.000
Update Date
2020-06-22T07:46:47.000
Closed Date
2020-05-14T10:07:43.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCU7dAAH
Lat Location
(33.00796537623685000,-96.80941258955815000)
20-00381299
Service Request Number: 20-00381299 • Address: 4343 ROSEMEADE PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00381299
Address
4343 ROSEMEADE PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-14T13:38:20.000
Update Date
2020-04-30T11:25:35.000
Closed Date
2020-04-14T13:38:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG50zAAD
Lat Location
(33.01143405008412000,-96.83679314655491000)
20-00897786
Service Request Number: 20-00897786 • Address: LA BOLSA DR & HILLCREST RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00897786
Address
LA BOLSA DR & HILLCREST RD, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-23T23:59:00.000
Status
Closed
Created Date
2020-09-03T16:24:30.000
Update Date
2020-09-11T14:10:43.000
Closed Date
2020-09-03T16:24:30.000
Outcome
No Action Required
Priority
High
Method Received Description
Phone
Unique Key
500t000000Yke1SAAR
Lat Location
(32.96455362668222500,-96.78644001871760000)
20-00785521
Service Request Number: 20-00785521 • Address: COIT RD & FRANKFORD RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00785521
Address
COIT RD & FRANKFORD RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-06T23:59:00.000
Status
Closed
Created Date
2020-07-31T02:31:07.000
Update Date
2020-07-31T11:28:07.000
Closed Date
2020-07-31T02:31:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XewTIAAZ
Lat Location
(32.99771707628278000,-96.76791862708303000)
20-00921950
Service Request Number: 20-00921950 • Address: 7877 LA SOBRINA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00921950
Address
7877 LA SOBRINA DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-09-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-03T14:29:28.000
Update Date
2020-09-11T14:25:14.000
Closed Date
2020-09-03T14:29:28.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YoaULAAZ
Lat Location
(32.96861230986984000,-96.76960218787286000)
20-00068324
Service Request Number: 20-00068324 • Address: 17832 BOTTLEBRUSH DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00068324
Address
17832 BOTTLEBRUSH DR, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-01-21T21:32:32.000
Update Date
2020-04-30T10:50:56.000
Closed Date
2020-01-21T21:32:32.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000R3BCmAAN
Lat Location
(32.99211404589737400,-96.75958874845409000)
20-00440427
Service Request Number: 20-00440427 • Address: 7314 BRENTFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00440427
Address
7314 BRENTFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-04-29T08:42:59.000
Update Date
2020-04-30T11:29:50.000
Closed Date
2020-04-29T08:42:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDO85AAH
Lat Location
(32.97482900939465400,-96.78127400929140000)
20-00362602
Service Request Number: 20-00362602 • Address: 7760 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00362602
Address
7760 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-09T10:50:25.000
Update Date
2020-04-30T11:14:06.000
Closed Date
2020-04-09T10:50:25.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFYdBAAX
Lat Location
(32.98781528017284600,-96.77204466530091000)
20-00485965
Service Request Number: 20-00485965 • Address: 7021 CREEK BEND RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00485965
Address
7021 CREEK BEND RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-11T12:37:45.000
Update Date
2020-07-12T01:13:18.000
Closed Date
2020-05-11T12:37:45.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBxaZAAT
Lat Location
(32.99580053343590400,-96.79229155202779000)
20-00440804
Service Request Number: 20-00440804 • Address: 7147 ECHO BLUFF DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00440804
Address
7147 ECHO BLUFF DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-04-29T09:34:56.000
Update Date
2020-04-30T11:31:50.000
Closed Date
2020-04-29T09:34:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDOnnAAH
Lat Location
(32.97328167098388000,-96.78333212028114000)
20-00439631
Service Request Number: 20-00439631 • Address: 16138 SHADYBANK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00439631
Address
16138 SHADYBANK DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-28T18:28:35.000
Update Date
2020-04-30T11:00:45.000
Closed Date
2020-04-28T18:28:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDLocAAH
Lat Location
(32.97111688843871500,-96.79679307131916000)
20-00901793
Service Request Number: 20-00901793 • Address: 4123 BRIARBEND RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00901793
Address
4123 BRIARBEND RD, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-24T23:59:00.000
Status
Closed
Created Date
2020-09-04T17:15:17.000
Update Date
2020-09-11T14:30:30.000
Closed Date
2020-09-04T17:15:17.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YwqjlAAB
Lat Location
(33.00631903895274000,-96.83983519427414000)
20-00428023
Service Request Number: 20-00428023 • Address: 2619 APPLEDALE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00428023
Address
2619 APPLEDALE LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-25T17:27:55.000
Update Date
2020-04-30T10:44:45.000
Closed Date
2020-04-25T17:27:55.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UCzOnAAL
Lat Location
(32.99501156364777000,-96.86866242624497000)
20-00614439
Service Request Number: 20-00614439 • Address: 17900 DAVENPORT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00614439
Address
17900 DAVENPORT RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-06-14T14:45:10.000
Update Date
2020-07-31T12:20:30.000
Closed Date
2020-06-14T14:45:10.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwtqPAAR
Lat Location
(32.99401507518435000,-96.79364205669795000)
20-00221958
Service Request Number: 20-00221958 • Address: 17815 DAVENPORT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00221958
Address
17815 DAVENPORT RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-03T18:54:34.000
Update Date
2020-07-12T01:12:38.000
Closed Date
2020-03-03T18:54:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnuP4AAJ
Lat Location
(32.99197948880076000,-96.79379946023549000)
20-00250902
Service Request Number: 20-00250902 • Address: 2715 DAYBREAK DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00250902
Address
2715 DAYBREAK DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-11T10:35:34.000
Update Date
2020-04-30T10:33:54.000
Closed Date
2020-03-11T10:35:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4iScAAJ
Lat Location
(32.99294362369981000,-96.86755318912127000)
20-00309478
Service Request Number: 20-00309478 • Address: 3847 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00309478
Address
3847 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-26T12:05:26.000
Update Date
2020-04-30T11:34:43.000
Closed Date
2020-03-26T12:05:26.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDwxWAAT
Lat Location
(33.00484484300018600,-96.84729130759662000)
20-00446654
Service Request Number: 20-00446654 • Address: 19090 MARSH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00446654
Address
19090 MARSH LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-02T23:59:00.000
Status
Closed
Created Date
2020-04-30T11:33:14.000
Update Date
2020-04-30T11:34:48.000
Closed Date
2020-04-30T11:33:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UDa4yAAD
Lat Location
(33.01154989403855000,-96.85715469829820000)
20-00539240
Service Request Number: 20-00539240 • Address: 6608 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00539240
Address
6608 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-24T11:25:05.000
Update Date
2020-07-31T12:03:20.000
Closed Date
2020-05-24T11:25:05.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDvAyAAL
Lat Location
(32.98783319610405600,-96.79056913798192000)
20-00385663
Service Request Number: 20-00385663 • Address: 3762 BRIARGROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00385663
Address
3762 BRIARGROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-15T12:16:59.000
Update Date
2020-04-30T11:39:51.000
Closed Date
2020-04-15T12:16:59.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGChXAAX
Lat Location
(32.99318388575845500,-96.85002886162711000)
20-00445365
Service Request Number: 20-00445365 • Address: 7207 VAN HOOK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00445365
Address
7207 VAN HOOK DR, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-30T08:43:25.000
Update Date
2020-04-30T11:01:08.000
Closed Date
2020-04-30T08:43:25.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000UDXkIAAX
Lat Location
(32.98432176763110000,-96.78246173300985000)
20-00226630
Service Request Number: 20-00226630 • Address: 17058 COIT RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00226630
Address
17058 COIT RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-03-04T18:55:41.000
Update Date
2020-04-30T10:53:07.000
Closed Date
2020-03-04T18:55:41.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000So70WAAR
Lat Location
(32.98346934288755000,-96.76801494168069000)
20-00875287
Service Request Number: 20-00875287 • Address: 18747 GIBBONS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00875287
Address
18747 GIBBONS DR, DALLAS, TX, 75287
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-08-27T16:19:29.000
Update Date
2020-09-11T14:00:56.000
Closed Date
2020-08-27T16:19:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Email
Unique Key
500t000000YjJDzAAN
Lat Location
(33.00625875925654000,-96.83230307492633000)
20-00355014
Service Request Number: 20-00355014 • Address: 17811 VAIL ST, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00355014
Address
17811 VAIL ST, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-07T15:27:13.000
Update Date
2020-04-30T11:19:26.000
Closed Date
2020-04-07T15:27:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFKaxAAH
Lat Location
(32.98993733526701500,-96.84795834057712000)
20-00537263
Service Request Number: 20-00537263 • Address: 5108 BRIARGROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00537263
Address
5108 BRIARGROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-06-21T23:59:00.000
Status
Closed
Created Date
2020-05-22T18:56:59.000
Update Date
2020-05-23T23:00:09.000
Closed Date
2020-05-22T18:56:59.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDrdDAAT
Lat Location
(32.99240090074728000,-96.82131546691971000)
20-00445405
Service Request Number: 20-00445405 • Address: STATELY CT & LLOYD CIR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00445405
Address
STATELY CT & LLOYD CIR, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-30T08:48:45.000
Update Date
2020-04-30T11:41:38.000
Closed Date
2020-04-30T08:48:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000UDXlMAAX
Lat Location
(33.00924696023902000,-96.80003076579233000)
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