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311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00446700
Service Request Number: 20-00446700 • Address: 17515 SPYGLASS CIR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00446700
Address
17515 SPYGLASS CIR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-04-30T11:39:31.000
Update Date
2020-05-01T15:04:15.000
Closed Date
2020-04-30T11:39:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDa9tAAD
Lat Location
(32.99121797212130500,-96.82375826416286000)
20-00442964
Service Request Number: 20-00442964 • Address: 6326 PINEVIEW RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00442964
Address
6326 PINEVIEW RD, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-04-29T13:49:16.000
Update Date
2020-05-01T15:07:07.000
Closed Date
2020-04-29T13:49:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDSamAAH
Lat Location
(32.96572229591210000,-96.79621014623298000)
20-00642949
Service Request Number: 20-00642949 • Address: 6015 COSTERA LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00642949
Address
6015 COSTERA LN, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-07-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-22T10:49:27.000
Update Date
2020-06-22T14:22:55.000
Closed Date
2020-06-22T10:49:27.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vy4uPAAR
Lat Location
(32.97336258750594600,-96.80376278486378000)
20-00301049
Service Request Number: 20-00301049 • Address: 4815 MEADOWCREEK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00301049
Address
4815 MEADOWCREEK DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-24T14:15:53.000
Update Date
2020-06-22T14:28:10.000
Closed Date
2020-03-24T14:15:53.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TDgwCAAT
Lat Location
(32.97108945890508000,-96.78923364620968000)
20-00445155
Service Request Number: 20-00445155 • Address: 17745 SAGE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00445155
Address
17745 SAGE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-04-30T07:36:39.000
Update Date
2020-05-01T15:12:30.000
Closed Date
2020-04-30T07:36:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDXCzAAP
Lat Location
(32.99253823360419000,-96.76193521385257000)
20-00786133
Service Request Number: 20-00786133 • Address: DAVENPORT RD & FRANKFORD RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00786133
Address
DAVENPORT RD & FRANKFORD RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-11T23:59:00.000
Status
Closed
Created Date
2020-07-31T09:23:15.000
Update Date
2020-07-31T14:22:45.000
Closed Date
2020-07-31T09:23:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Xezm8AAB
Lat Location
(32.99796852862868000,-96.79364932272654000)
20-00642298
Service Request Number: 20-00642298 • Address: 17506 MARSH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00642298
Address
17506 MARSH LN, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-22T12:54:01.000
Update Date
2020-06-22T13:48:12.000
Closed Date
2020-06-22T12:54:01.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vy3BFAAZ
Lat Location
(32.98834019932194000,-96.85463820693313000)
20-00303591
Service Request Number: 20-00303591 • Address: 6011 BENTWOOD TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00303591
Address
6011 BENTWOOD TRL, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-25T09:28:20.000
Update Date
2020-07-12T01:13:21.000
Closed Date
2020-03-25T09:28:20.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDlzdAAD
Lat Location
(33.00391184006857500,-96.80425425585480000)
20-00446506
Service Request Number: 20-00446506 • Address: 4108 WEST CREEK CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00446506
Address
4108 WEST CREEK CT, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-04-30T11:14:36.000
Update Date
2020-05-01T15:10:52.000
Closed Date
2020-04-30T11:14:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDZjNAAX
Lat Location
(33.00231631059694600,-96.83816437177256000)
20-00447709
Service Request Number: 20-00447709 • Address: 6614 DUFFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00447709
Address
6614 DUFFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-04-30T13:54:08.000
Update Date
2020-05-01T15:08:31.000
Closed Date
2020-04-30T13:54:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDc5jAAD
Lat Location
(32.98353257628893000,-96.79214423350163000)
20-00609853
Service Request Number: 20-00609853 • Address: 18000 DAVENPORT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00609853
Address
18000 DAVENPORT RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-12T11:46:16.000
Update Date
2020-07-31T14:24:49.000
Closed Date
2020-06-12T11:46:16.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwkKBAAZ
Lat Location
(32.99536855344839400,-96.79362278444489000)
20-00444996
Service Request Number: 20-00444996 • Address: 5531 TAMARON CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00444996
Address
5531 TAMARON CT, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-04-29T22:55:21.000
Update Date
2020-05-01T15:05:20.000
Closed Date
2020-04-29T22:55:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDWGqAAP
Lat Location
(32.98918933836117000,-96.82021333415777000)
20-00541631
Service Request Number: 20-00541631 • Address: 6331 CUPERTINO TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00541631
Address
6331 CUPERTINO TRL, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-07-28T23:59:00.000
Status
Closed
Created Date
2020-05-26T08:14:10.000
Update Date
2020-05-26T09:21:07.000
Closed Date
2020-05-26T08:14:10.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Email
Unique Key
500t000000VE0ZdAAL
Lat Location
(33.00331015681176000,-96.79640434776432000)
20-00921857
Service Request Number: 20-00921857 • Address: 3773 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00921857
Address
3773 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-14T14:05:57.000
Status
Closed
Created Date
2020-09-11T14:05:51.000
Update Date
2020-09-11T16:22:32.000
Closed Date
2020-09-11T14:05:51.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Yoa8FAAR
Lat Location
(33.00501700404266400,-96.84988023491795000)
20-00443753
Service Request Number: 20-00443753 • Address: 17565 SEQUOIA DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00443753
Address
17565 SEQUOIA DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-04-29T15:22:56.000
Update Date
2020-05-01T15:13:19.000
Closed Date
2020-04-29T15:22:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDTxDAAX
Lat Location
(32.99020700890818600,-96.76144922171116000)
20-00497592
Service Request Number: 20-00497592 • Address: 7616 BANTRY CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00497592
Address
7616 BANTRY CIR, DALLAS, TX, 75248
City Council District
12
Department
Environmental Quality
Service Request Type
Swimming Pool Discharge - OEQS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-13T15:25:35.000
Update Date
2020-05-26T09:22:13.000
Closed Date
2020-05-13T15:25:35.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCOFGAA5
Lat Location
(32.98572701770019000,-96.77648988882790000)
20-00446140
Service Request Number: 20-00446140 • Address: 6939 MILL FALLS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00446140
Address
6939 MILL FALLS DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-04-30T10:33:16.000
Update Date
2020-05-01T15:07:41.000
Closed Date
2020-04-30T10:33:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDZ2nAAH
Lat Location
(32.96955003271507000,-96.78700123299896000)
20-00344524
Service Request Number: 20-00344524 • Address: 4815 MEADOWCREEK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00344524
Address
4815 MEADOWCREEK DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2020-04-04T18:04:31.000
Update Date
2020-06-22T14:28:09.000
Closed Date
2020-04-04T18:04:31.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TF0tEAAT
Lat Location
(32.97108945890508000,-96.78923364620968000)
20-00450942
Service Request Number: 20-00450942 • Address: 17722 HILLCREST RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00450942
Address
17722 HILLCREST RD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-05-01T10:58:42.000
Update Date
2020-05-01T16:36:12.000
Closed Date
2020-05-01T10:58:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAS0VAAX
Lat Location
(32.99101194879174000,-96.78452467970621000)
20-00444259
Service Request Number: 20-00444259 • Address: 7414 RUSTIC VALLEY DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00444259
Address
7414 RUSTIC VALLEY DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-04-29T16:31:07.000
Update Date
2020-05-01T16:32:29.000
Closed Date
2020-04-29T16:31:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDUndAAH
Lat Location
(32.97410295874172000,-96.77959130580551000)
20-00108814
Service Request Number: 20-00108814 • Address: 2739 HARBINGER LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00108814
Address
2739 HARBINGER LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-02-08T00:59:00.000
Status
Closed
Created Date
2020-02-01T00:55:50.000
Update Date
2020-07-12T01:13:11.000
Closed Date
2020-02-01T00:55:50.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R4iEoAAJ
Lat Location
(32.99301555917467000,-96.86607190676298000)
20-00450744
Service Request Number: 20-00450744 • Address: 6720 KINGSHOLLOW DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00450744
Address
6720 KINGSHOLLOW DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-05-01T10:34:46.000
Update Date
2020-05-01T16:34:16.000
Closed Date
2020-05-01T10:34:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAS0yAAH
Lat Location
(32.96779203216776000,-96.79099625994970000)
20-00429597
Service Request Number: 20-00429597 • Address: 17314 YELLOW BELLS DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00429597
Address
17314 YELLOW BELLS DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-04-27T06:54:21.000
Update Date
2020-05-01T16:32:25.000
Closed Date
2020-04-27T06:54:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UD2wrAAD
Lat Location
(32.98666856494466500,-96.75925960431357000)
20-00626313
Service Request Number: 20-00626313 • Address: 18702 FIRESTONE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00626313
Address
18702 FIRESTONE DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-17T11:27:31.000
Update Date
2020-06-22T15:12:30.000
Closed Date
2020-06-17T11:27:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxOw9AAF
Lat Location
(33.00468225462271000,-96.78177130382967000)
20-00449399
Service Request Number: 20-00449399 • Address: 6720 FLANARY LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00449399
Address
6720 FLANARY LN, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-04-30T19:32:18.000
Update Date
2020-05-01T17:20:26.000
Closed Date
2020-04-30T19:32:18.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAP4TAAX
Lat Location
(33.00478421342798000,-96.78649557909839000)
20-00439223
Service Request Number: 20-00439223 • Address: 7617 QUEENS GARDEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00439223
Address
7617 QUEENS GARDEN DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-04-28T16:36:26.000
Update Date
2020-05-01T16:55:47.000
Closed Date
2020-04-28T16:36:26.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDL7nAAH
Lat Location
(32.98147134156275000,-96.77566692773104000)
20-00449405
Service Request Number: 20-00449405 • Address: 6720 FLANARY LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00449405
Address
6720 FLANARY LN, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-04-30T19:36:16.000
Update Date
2020-05-01T17:21:27.000
Closed Date
2020-04-30T19:36:16.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAP94AAH
Lat Location
(33.00478421342798000,-96.78649557909839000)
20-00453817
Service Request Number: 20-00453817 • Address: 2512 KINGSRIDGE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00453817
Address
2512 KINGSRIDGE DR, DALLAS, TX, 75287
City Council District
12
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-05-01T16:52:19.000
Update Date
2020-05-01T16:52:24.000
Closed Date
2020-05-01T16:52:19.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAX7zAAH
Lat Location
(32.99312775310534000,-96.86994136663671000)
20-00369818
Service Request Number: 20-00369818 • Address: 17628 MEDINA DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00369818
Address
17628 MEDINA DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-10T16:36:11.000
Update Date
2020-05-01T16:58:32.000
Closed Date
2020-04-10T16:36:11.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFkSdAAL
Lat Location
(32.99075701420506600,-96.87374393933094000)
20-00414749
Service Request Number: 20-00414749 • Address: 6802 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00414749
Address
6802 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-04-22T13:35:35.000
Update Date
2020-05-01T18:11:36.000
Closed Date
2020-04-22T13:35:35.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGsI0AAL
Lat Location
(32.98786569727930400,-96.78669454041247000)
20-00216295
Service Request Number: 20-00216295 • Address: 16507 DUNDRENNAN LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00216295
Address
16507 DUNDRENNAN LN, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-03-02T15:41:50.000
Update Date
2020-05-01T18:08:34.000
Closed Date
2020-03-02T15:41:50.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SngXOAAZ
Lat Location
(32.97976003870266500,-96.77781718874094000)
20-00453966
Service Request Number: 20-00453966 • Address: MIDWAY RD & TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00453966
Address
MIDWAY RD & TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-02T23:59:00.000
Status
Closed
Created Date
2020-05-01T17:29:09.000
Update Date
2020-05-01T18:33:50.000
Closed Date
2020-05-01T17:29:09.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VAXMLAA5
Lat Location
(33.00399487204961000,-96.84381350497647000)
20-00430889
Service Request Number: 20-00430889 • Address: 7104 SPANKY BRANCH DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00430889
Address
7104 SPANKY BRANCH DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-04-27T10:32:15.000
Update Date
2020-07-12T01:13:08.000
Closed Date
2020-04-27T10:32:15.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UD5d4AAD
Lat Location
(32.98414707330192000,-96.78755293610558000)
20-00454016
Service Request Number: 20-00454016 • Address: 18126 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00454016
Address
18126 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-02T23:59:00.000
Status
Closed
Created Date
2020-05-01T17:48:59.000
Update Date
2020-05-01T19:04:53.000
Closed Date
2020-05-01T17:48:59.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VAXNFAA5
Lat Location
(32.99881283282993400,-96.79728138479774000)
20-00903386
Service Request Number: 20-00903386 • Address: 16723 DUNDRENNAN LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00903386
Address
16723 DUNDRENNAN LN, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-11-10T00:59:00.000
Status
Closed
Created Date
2020-09-05T19:03:03.000
Update Date
2020-09-11T16:27:06.000
Closed Date
2020-09-05T19:03:03.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000YwudEAAR
Lat Location
(32.98404380617794400,-96.77780675204366000)
20-00624139
Service Request Number: 20-00624139 • Address: 18911 TUPELO LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00624139
Address
18911 TUPELO LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-16T17:34:33.000
Update Date
2020-06-22T15:03:10.000
Closed Date
2020-06-16T17:34:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxIRdAAN
Lat Location
(33.00964765953946000,-96.86161164545140000)
20-00454176
Service Request Number: 20-00454176 • Address: 18101 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00454176
Address
18101 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-03T23:59:00.000
Status
Closed
Created Date
2020-05-01T19:23:53.000
Update Date
2020-05-01T20:22:58.000
Closed Date
2020-05-01T19:23:53.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAXoeAAH
Lat Location
(32.99844785237762000,-96.79780009755216000)
20-00433693
Service Request Number: 20-00433693 • Address: 6037 TIMBER CREEK LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00433693
Address
6037 TIMBER CREEK LN, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-27T15:50:43.000
Update Date
2020-07-12T01:13:08.000
Closed Date
2020-04-27T15:50:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDAbYAAX
Lat Location
(32.97993956554482000,-96.80031073912670000)
20-00449155
Service Request Number: 20-00449155 • Address: 4403 RUSHING RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00449155
Address
4403 RUSHING RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-05-30T23:59:00.000
Status
Closed
Created Date
2020-04-30T17:07:03.000
Update Date
2020-05-01T23:00:09.000
Closed Date
2020-04-30T17:07:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAOV4AAP
Lat Location
(33.00952311358708000,-96.83591226176763000)
20-00919091
Service Request Number: 20-00919091 • Address: 6615 SOUTHPOINT DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00919091
Address
6615 SOUTHPOINT DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-09-10T17:58:33.000
Update Date
2020-09-11T16:07:24.000
Closed Date
2020-09-10T17:58:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YoPHKAA3
Lat Location
(32.97791169446108500,-96.79365670500364000)
20-00506159
Service Request Number: 20-00506159 • Address: DALLAS PKWY & ROSEMEADE PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00506159
Address
DALLAS PKWY & ROSEMEADE PKWY, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-29T23:59:00.000
Status
Closed
Created Date
2020-05-15T11:57:40.000
Update Date
2020-05-26T09:46:20.000
Closed Date
2020-05-15T11:57:40.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VChthAAD
Lat Location
(33.00996785086006500,-96.82968664703830000)
20-00643426
Service Request Number: 20-00643426 • Address: 7806 SCOTIA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00643426
Address
7806 SCOTIA DR, DALLAS, TX, 75248
City Council District
12
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-22T15:16:46.000
Update Date
2020-06-22T15:16:52.000
Closed Date
2020-06-22T15:16:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vy5vxAAB
Lat Location
(32.97207603002966000,-96.77236858462764000)
20-00446119
Service Request Number: 20-00446119 • Address: 6707 STARBUCK DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00446119
Address
6707 STARBUCK DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-04-30T10:30:51.000
Update Date
2020-05-26T10:09:17.000
Closed Date
2020-04-30T10:30:51.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDZAgAAP
Lat Location
(32.98905323275104000,-96.78672013222962000)
20-00626845
Service Request Number: 20-00626845 • Address: 17916 HILLCREST RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00626845
Address
17916 HILLCREST RD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-17T12:43:16.000
Update Date
2020-06-22T15:28:18.000
Closed Date
2020-06-17T12:43:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxQTfAAN
Lat Location
(32.99479342188015000,-96.78447278753646000)
20-00352965
Service Request Number: 20-00352965 • Address: 4035 ST CHRISTOPHER LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00352965
Address
4035 ST CHRISTOPHER LN, DALLAS, TX, 75287
City Council District
12
Department
Sustainable Development and Construction
Service Request Type
City Property Management/ Real Estate - SDC
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-07T11:25:50.000
Update Date
2020-06-22T15:34:11.000
Closed Date
2020-04-07T11:25:50.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFHFDAA5
Lat Location
(32.99048631511064400,-96.84445795171402000)
20-00464564
Service Request Number: 20-00464564 • Address: 6207 BERTHOUD PASS, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00464564
Address
6207 BERTHOUD PASS, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-05T12:04:44.000
Update Date
2020-05-26T11:08:59.000
Closed Date
2020-05-05T12:04:44.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAsPkAAL
Lat Location
(32.99168741308163000,-96.79928972603174000)
20-00536144
Service Request Number: 20-00536144 • Address: 6075 WILLOW WOOD LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00536144
Address
6075 WILLOW WOOD LN, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-22T15:06:06.000
Update Date
2020-05-26T10:44:22.000
Closed Date
2020-05-22T15:06:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDpWBAA1
Lat Location
(33.01110350867119000,-96.80207651939156000)
20-00541286
Service Request Number: 20-00541286 • Address: 5727 COVEHAVEN DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00541286
Address
5727 COVEHAVEN DR, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-06-01T23:59:00.000
Status
Closed
Created Date
2020-05-25T20:27:20.000
Update Date
2020-05-26T10:54:30.000
Closed Date
2020-05-25T20:27:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDyquAAD
Lat Location
(32.99761566430434000,-96.80610852046930000)
20-00436318
Service Request Number: 20-00436318 • Address: 3736 RODALE WAY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00436318
Address
3736 RODALE WAY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-28T10:54:34.000
Update Date
2020-07-12T01:13:12.000
Closed Date
2020-04-28T10:54:34.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDGEeAAP
Lat Location
(33.00379391985232000,-96.84981327665440000)
20-00451413
Service Request Number: 20-00451413 • Address: 6416 WICKERWOOD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00451413
Address
6416 WICKERWOOD DR, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-05-01T11:53:50.000
Update Date
2020-05-02T09:43:38.000
Closed Date
2020-05-01T11:53:50.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VAT6nAAH
Lat Location
(32.97130862759586000,-96.79602451798088000)
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