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311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00454206
Service Request Number: 20-00454206 • Address: 6431 BROOK LAKE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00454206
Address
6431 BROOK LAKE DR, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-05-01T19:41:01.000
Update Date
2020-05-02T10:13:48.000
Closed Date
2020-05-01T19:41:01.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VAXrdAAH
Lat Location
(32.96824453262740000,-96.79747661370376000)
20-00016173
Service Request Number: 20-00016173 • Address: 17002 PRESTON BEND DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00016173
Address
17002 PRESTON BEND DR, DALLAS, TX, 75248
City Council District
12
Department
Water Utilities
Service Request Type
Creek/Culvert Maintenance -DWU
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-05-12T23:59:00.000
Status
Closed
Created Date
2020-01-06T17:44:47.000
Update Date
2020-07-12T01:12:35.000
Closed Date
2020-01-06T17:44:47.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Q03XWAAZ
Lat Location
(32.98277633578534000,-96.79798030887130000)
20-00454084
Service Request Number: 20-00454084 • Address: WINDHAVEN LN & MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00454084
Address
WINDHAVEN LN & MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-05-01T18:29:15.000
Update Date
2020-05-02T10:45:00.000
Closed Date
2020-05-01T18:29:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VAXaDAAX
Lat Location
(33.00769724438718000,-96.84377355970682000)
20-00642590
Service Request Number: 20-00642590 • Address: 6841 ANGLEBLUFF CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00642590
Address
6841 ANGLEBLUFF CIR, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-22T13:34:49.000
Update Date
2020-06-22T16:23:46.000
Closed Date
2020-06-22T13:34:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vy3yfAAB
Lat Location
(32.96589934290296000,-96.79000709810654000)
20-00454718
Service Request Number: 20-00454718 • Address: 3750 ROSEMEADE PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00454718
Address
3750 ROSEMEADE PKWY, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-03T23:59:00.000
Status
Closed
Created Date
2020-05-02T10:20:57.000
Update Date
2020-05-02T12:16:07.000
Closed Date
2020-05-02T10:20:57.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VAYqMAAX
Lat Location
(33.01162823798676000,-96.85243389298952000)
20-00454794
Service Request Number: 20-00454794 • Address: VOSS RD & QUAIL HOLLOW RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00454794
Address
VOSS RD & QUAIL HOLLOW RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-05-02T10:48:24.000
Update Date
2020-05-02T12:49:39.000
Closed Date
2020-05-02T10:48:24.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VAYpyAAH
Lat Location
(33.00157729997505000,-96.83749808594918000)
20-00455136
Service Request Number: 20-00455136 • Address: LLOYD CIR & MAPLESHADE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00455136
Address
LLOYD CIR & MAPLESHADE LN, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-02T10:28:22.000
Update Date
2020-05-02T13:48:21.000
Closed Date
2020-05-02T10:28:22.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VAZXzAAP
Lat Location
(33.00670048797760000,-96.80004999878193000)
20-00455098
Service Request Number: 20-00455098 • Address: 3800 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00455098
Address
3800 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-05-02T13:24:25.000
Update Date
2020-05-02T14:00:13.000
Closed Date
2020-05-02T13:24:25.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VAZTYAA5
Lat Location
(33.00498119276052000,-96.84865716101909000)
20-00503439
Service Request Number: 20-00503439 • Address: 4040 WINDHAVEN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00503439
Address
4040 WINDHAVEN LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-14T16:56:12.000
Update Date
2020-07-12T01:11:50.000
Closed Date
2020-05-14T16:56:12.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCb5aAAD
Lat Location
(33.00768481805533000,-96.84230076153659000)
20-00788687
Service Request Number: 20-00788687 • Address: 18719 PLATTE RIVER WAY, DALLAS • City Council District: 12
Service Request Number
20-00788687
Address
18719 PLATTE RIVER WAY, DALLAS
City Council District
12
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-07-31T15:25:35.000
Update Date
2020-07-31T15:25:41.000
Closed Date
2020-07-31T15:25:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Xf7bPAAR
Lat Location
(33.00801352244435000,-96.86464930539212000)
20-00455159
Service Request Number: 20-00455159 • Address: 3737 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00455159
Address
3737 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-05-02T14:09:41.000
Update Date
2020-05-02T15:06:11.000
Closed Date
2020-05-02T14:09:41.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VAZWTAA5
Lat Location
(33.00465614643221000,-96.85121313030692000)
20-00918788
Service Request Number: 20-00918788 • Address: 17847 BOTTLEBRUSH DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00918788
Address
17847 BOTTLEBRUSH DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-09-10T16:47:29.000
Update Date
2020-09-11T16:06:15.000
Closed Date
2020-09-10T16:47:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YoOW6AAN
Lat Location
(32.99192167692315500,-96.75967295179781000)
20-00542964
Service Request Number: 20-00542964 • Address: 18400 TIMBER OAKS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00542964
Address
18400 TIMBER OAKS DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Transferred)
Created Date
2020-05-24T19:13:06.000
Update Date
2020-05-26T10:46:33.000
Closed Date
2020-05-24T19:13:06.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VE3U1AAL
Lat Location
(33.00278047026420000,-96.86429038133355000)
20-00539986
Service Request Number: 20-00539986 • Address: 7505 LARCHMONT DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00539986
Address
7505 LARCHMONT DR, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-25T08:15:15.000
Update Date
2020-05-26T10:50:17.000
Closed Date
2020-05-25T08:15:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDwoVAAT
Lat Location
(32.99476386857881500,-96.77488354934025000)
20-00543070
Service Request Number: 20-00543070 • Address: 18400 TIMBER OAKS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00543070
Address
18400 TIMBER OAKS DR, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-06-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-24T19:13:06.000
Update Date
2020-05-26T10:57:14.000
Closed Date
2020-05-24T19:13:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VE3hyAAD
Lat Location
(33.00278047026420000,-96.86429038133355000)
20-00454703
Service Request Number: 20-00454703 • Address: 17565 SEQUOIA DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00454703
Address
17565 SEQUOIA DR, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-05-02T10:13:59.000
Update Date
2020-05-02T17:28:27.000
Closed Date
2020-05-02T10:13:59.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAYp9AAH
Lat Location
(32.99020700890818600,-96.76144922171116000)
20-00453380
Service Request Number: 20-00453380 • Address: 6502 EMBERS RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00453380
Address
6502 EMBERS RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-05-01T15:51:02.000
Update Date
2020-05-02T18:14:48.000
Closed Date
2020-05-01T15:51:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAWReAAP
Lat Location
(32.97345385824633000,-96.79437949809522000)
20-00453973
Service Request Number: 20-00453973 • Address: 6720 FLANARY LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00453973
Address
6720 FLANARY LN, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-05-01T17:31:47.000
Update Date
2020-05-02T17:59:44.000
Closed Date
2020-05-01T17:31:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAXN4AAP
Lat Location
(33.00478421342798000,-96.78649557909839000)
20-00527783
Service Request Number: 20-00527783 • Address: 18920 TUPELO LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00527783
Address
18920 TUPELO LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-07-22T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-05-20T18:25:01.000
Update Date
2020-05-26T11:52:19.000
Closed Date
2020-05-20T18:25:01.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDVxBAAX
Lat Location
(33.00975500077783000,-96.86148178060157000)
20-00509320
Service Request Number: 20-00509320 • Address: 7946 SUNFLOWER LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00509320
Address
7946 SUNFLOWER LN, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-15T22:40:58.000
Update Date
2020-05-26T11:52:53.000
Closed Date
2020-05-15T22:40:58.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCoK3AAL
Lat Location
(32.99091039916149000,-96.76650967216460000)
20-00477411
Service Request Number: 20-00477411 • Address: RONNIE DR & BANNISTER ST, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00477411
Address
RONNIE DR & BANNISTER ST, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-08T09:41:23.000
Update Date
2020-05-26T11:43:50.000
Closed Date
2020-05-08T09:41:23.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBJ4CAAX
Lat Location
(32.98994814496503000,-96.77546375337675000)
20-00455606
Service Request Number: 20-00455606 • Address: CAMPBELL RD & HILLCREST RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00455606
Address
CAMPBELL RD & HILLCREST RD, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-02T15:47:01.000
Update Date
2020-05-02T21:28:21.000
Closed Date
2020-05-02T15:47:01.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VAaTeAAL
Lat Location
(32.97914871834315400,-96.78576627751929000)
20-00455310
Service Request Number: 20-00455310 • Address: 16900 HILLCREST RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00455310
Address
16900 HILLCREST RD, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-05-02T16:39:18.000
Update Date
2020-05-02T21:29:34.000
Closed Date
2020-05-02T16:39:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VAZuUAAX
Lat Location
(32.98054382944821000,-96.78551946387549000)
20-00527778
Service Request Number: 20-00527778 • Address: 18916 TUPELO LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00527778
Address
18916 TUPELO LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-07-22T23:59:00.000
Status
Closed
Created Date
2020-05-20T18:21:43.000
Update Date
2020-05-26T11:52:20.000
Closed Date
2020-05-20T18:21:43.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDVwDAAX
Lat Location
(33.00971228137504500,-96.86148153034672000)
20-00918120
Service Request Number: 20-00918120 • Address: 5905 BUFFRIDGE TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00918120
Address
5905 BUFFRIDGE TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-17T23:59:00.000
Status
Closed
Created Date
2020-09-10T15:23:06.000
Update Date
2020-09-11T16:41:28.000
Closed Date
2020-09-10T15:23:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YoN2aAAF
Lat Location
(33.00697746534327000,-96.80637986126301000)
20-00455382
Service Request Number: 20-00455382 • Address: 6802 ANGLEBLUFF CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00455382
Address
6802 ANGLEBLUFF CIR, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-05-02T17:46:58.000
Update Date
2020-05-03T00:05:01.000
Closed Date
2020-05-02T17:46:58.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VAa0yAAD
Lat Location
(32.96687272703852000,-96.79026894802328000)
20-00498303
Service Request Number: 20-00498303 • Address: 6916 MILL FALLS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00498303
Address
6916 MILL FALLS DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-13T16:49:20.000
Update Date
2020-05-26T11:51:23.000
Closed Date
2020-05-13T16:49:20.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCPGCAA5
Lat Location
(32.96946243247448000,-96.78902158652105000)
20-00487868
Service Request Number: 20-00487868 • Address: 6305 RIVERVIEW LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00487868
Address
6305 RIVERVIEW LN, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-11T15:59:29.000
Update Date
2020-05-26T11:49:15.000
Closed Date
2020-05-11T15:59:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC1oAAAT
Lat Location
(32.97197707271370600,-96.79793953777609000)
20-00905439
Service Request Number: 20-00905439 • Address: 6720 FLANARY LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00905439
Address
6720 FLANARY LN, DALLAS, TX, 75252
City Council District
12
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-16T23:59:00.000
Status
Closed
Created Date
2020-09-07T14:53:57.000
Update Date
2020-09-11T17:16:00.000
Closed Date
2020-09-07T14:53:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnZiIAAV
Lat Location
(33.00478421342798000,-96.78649557909839000)
20-00543106
Service Request Number: 20-00543106 • Address: 6403 GARLINGHOUSE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00543106
Address
6403 GARLINGHOUSE LN, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-26T11:00:48.000
Update Date
2020-05-26T11:57:04.000
Closed Date
2020-05-26T11:00:48.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VE3meAAD
Lat Location
(33.00418067913295000,-96.79374056157252000)
20-00455495
Service Request Number: 20-00455495 • Address: 3653 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00455495
Address
3653 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-05T19:19:55.000
Status
Closed
Created Date
2020-05-02T19:19:50.000
Update Date
2020-05-03T01:59:02.000
Closed Date
2020-05-02T19:19:50.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VAaEKAA1
Lat Location
(33.00002085612395000,-96.85210623134053000)
20-00889106
Service Request Number: 20-00889106 • Address: 17904 CASTLE BEND DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00889106
Address
17904 CASTLE BEND DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-17T23:59:00.000
Status
Closed
Created Date
2020-09-01T15:33:16.000
Update Date
2020-09-11T16:34:49.000
Closed Date
2020-09-01T15:33:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YkARDAA3
Lat Location
(32.99462764598598000,-96.83053308172437000)
20-00923144
Service Request Number: 20-00923144 • Address: 4108 COUNTRY BROOK DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00923144
Address
4108 COUNTRY BROOK DR, DALLAS, TX, 75287
City Council District
12
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-09-11T17:08:23.000
Update Date
2020-09-11T17:08:32.000
Closed Date
2020-09-11T17:08:23.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YodD6AAJ
Lat Location
(32.99799702389705000,-96.83960277373104000)
20-00464529
Service Request Number: 20-00464529 • Address: 6214 BERTHOUD PASS, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00464529
Address
6214 BERTHOUD PASS, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-05T12:01:01.000
Update Date
2020-07-12T01:13:12.000
Closed Date
2020-05-05T12:01:01.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAsLxAAL
Lat Location
(32.99157633907561000,-96.79919744360136000)
20-00466625
Service Request Number: 20-00466625 • Address: 6917 MILL FALLS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00466625
Address
6917 MILL FALLS DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-05T16:41:08.000
Update Date
2020-05-26T11:10:43.000
Closed Date
2020-05-05T16:41:08.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAw8MAAT
Lat Location
(32.96964261226929000,-96.78940054100843000)
20-00637284
Service Request Number: 20-00637284 • Address: 6614 COOLGLEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00637284
Address
6614 COOLGLEN DR, DALLAS, TX, 75248
City Council District
12
Department
Water Utilities
Service Request Type
Creek/Culvert Maintenance -DWU
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-10-27T23:59:00.000
Status
Closed
Created Date
2020-06-19T18:44:21.000
Update Date
2020-07-12T01:12:41.000
Closed Date
2020-06-19T18:44:21.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vxr8aAAB
Lat Location
(32.97027318766648000,-96.79201115362534000)
20-00095170
Service Request Number: 20-00095170 • Address: 7141 WINDING CREEK RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00095170
Address
7141 WINDING CREEK RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-29T10:11:55.000
Update Date
2020-07-12T01:12:34.000
Closed Date
2020-01-29T10:11:55.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R4DeJAAV
Lat Location
(32.99593462289450000,-96.79058629809701000)
20-00409569
Service Request Number: 20-00409569 • Address: 6608 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00409569
Address
6608 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-04-21T13:27:02.000
Update Date
2020-05-03T10:47:20.000
Closed Date
2020-04-21T13:27:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UUUxVAAX
Lat Location
(32.98783319610405600,-96.79056913798192000)
20-00784135
Service Request Number: 20-00784135 • Address: 6218 MISTY TRL, DALLAS • City Council District: 12
Service Request Number
20-00784135
Address
6218 MISTY TRL, DALLAS
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-07-30T15:02:26.000
Update Date
2020-07-31T14:54:33.000
Closed Date
2020-07-30T15:02:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Xes81AAB
Lat Location
(32.96364350595613000,-96.79886874125494000)
20-00427624
Service Request Number: 20-00427624 • Address: 17490 MEANDERING WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00427624
Address
17490 MEANDERING WAY, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-04-25T14:09:34.000
Update Date
2020-07-12T01:13:15.000
Closed Date
2020-04-25T14:09:34.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UCyqWAAT
Lat Location
(32.98994067163818000,-96.77930219555292000)
20-00916796
Service Request Number: 20-00916796 • Address: 6710 HYACINTH LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00916796
Address
6710 HYACINTH LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-17T23:59:00.000
Status
Closed
Created Date
2020-09-10T12:14:59.000
Update Date
2020-09-11T16:54:38.000
Closed Date
2020-09-10T12:14:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YoIutAAF
Lat Location
(32.99087657069272000,-96.78928393299665000)
20-00455570
Service Request Number: 20-00455570 • Address: 6075 WILLOW WOOD LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00455570
Address
6075 WILLOW WOOD LN, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-05-02T20:47:38.000
Update Date
2020-05-03T11:53:15.000
Closed Date
2020-05-02T20:47:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAaPIAA1
Lat Location
(33.01110350867119000,-96.80207651939156000)
20-00014999
Service Request Number: 20-00014999 • Address: 7621 QUEENS GARDEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00014999
Address
7621 QUEENS GARDEN DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-06T15:13:40.000
Update Date
2020-05-03T11:56:00.000
Closed Date
2020-01-06T15:13:40.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q01IyAAJ
Lat Location
(32.98175419277903600,-96.77511845643608000)
20-00302802
Service Request Number: 20-00302802 • Address: 7620 DUNOON AVE, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00302802
Address
7620 DUNOON AVE, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-24T20:05:04.000
Update Date
2020-05-03T11:44:00.000
Closed Date
2020-03-24T20:05:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDjmFAAT
Lat Location
(32.97924392317901000,-96.77694646937327000)
20-00460561
Service Request Number: 20-00460561 • Address: 16501 DUNDRENNAN LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00460561
Address
16501 DUNDRENNAN LN, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-04T14:24:16.000
Update Date
2020-07-12T01:13:12.000
Closed Date
2020-05-04T14:24:16.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAkBzAAL
Lat Location
(32.97933089983009600,-96.77778597374535000)
20-00019154
Service Request Number: 20-00019154 • Address: 7234 CANONGATE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00019154
Address
7234 CANONGATE DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-07T14:56:39.000
Update Date
2020-05-03T12:22:53.000
Closed Date
2020-01-07T14:56:39.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0BFcAAN
Lat Location
(32.97874734535347600,-96.77975136324142000)
20-00189070
Service Request Number: 20-00189070 • Address: 6300 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00189070
Address
6300 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-24T14:16:53.000
Update Date
2020-07-12T01:12:38.000
Closed Date
2020-02-24T14:16:53.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Rlh2RAAR
Lat Location
(32.97937082221267000,-96.79880267317776000)
20-00455895
Service Request Number: 20-00455895 • Address: 6075 WILLOW WOOD LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00455895
Address
6075 WILLOW WOOD LN, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-05-03T10:03:59.000
Update Date
2020-05-03T11:53:15.000
Closed Date
2020-05-03T10:03:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAbBRAA1
Lat Location
(33.01110350867119000,-96.80207651939156000)
20-00528938
Service Request Number: 20-00528938 • Address: 4912 HAVERWOOD LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00528938
Address
4912 HAVERWOOD LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-21T09:43:01.000
Update Date
2020-05-26T12:33:01.000
Closed Date
2020-05-21T09:43:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDZT9AAP
Lat Location
(33.00668419192538000,-96.82169382473090000)
20-00461471
Service Request Number: 20-00461471 • Address: 6715 KINGSHOLLOW DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00461471
Address
6715 KINGSHOLLOW DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-04T16:12:53.000
Update Date
2020-07-12T01:13:12.000
Closed Date
2020-05-04T16:12:53.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAloOAAT
Lat Location
(32.96790298909196000,-96.79108459054073000)
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