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311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00477321
Service Request Number: 20-00477321 • Address: 7670 RONNIE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00477321
Address
7670 RONNIE DR, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-08T09:29:35.000
Update Date
2020-05-26T11:42:51.000
Closed Date
2020-05-08T09:29:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBJ3rAAH
Lat Location
(32.98981525273456600,-96.77578603810973000)
20-00456350
Service Request Number: 20-00456350 • Address: 18121 MARSH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00456350
Address
18121 MARSH LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-05-03T14:13:38.000
Update Date
2020-05-03T15:00:29.000
Closed Date
2020-05-03T14:13:38.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VAbmwAAD
Lat Location
(32.99729883555621500,-96.85576004152458000)
20-00527678
Service Request Number: 20-00527678 • Address: 19008 TUPELO LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00527678
Address
19008 TUPELO LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-07-22T23:59:00.000
Status
In Progress
Created Date
2020-05-20T17:26:59.000
Update Date
2020-05-26T12:04:15.000
Closed Date
2020-05-20T17:26:59.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDTWJAA5
Lat Location
(33.01102296208437500,-96.86148965811472000)
20-00276301
Service Request Number: 20-00276301 • Address: 6415 NUTWOOD CIR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00276301
Address
6415 NUTWOOD CIR, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T08:11:31.000
Update Date
2020-05-03T15:14:29.000
Closed Date
2020-03-18T08:11:31.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5WbtAAF
Lat Location
(32.99083752462381400,-96.79513647075866000)
20-00043214
Service Request Number: 20-00043214 • Address: 18610 MARSH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00043214
Address
18610 MARSH LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-14T15:05:41.000
Update Date
2020-07-12T01:13:08.000
Closed Date
2020-01-14T15:05:41.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Q1FABAA3
Lat Location
(33.00336921926140000,-96.85700911511190000)
20-00531083
Service Request Number: 20-00531083 • Address: 7305 LA BOLSA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00531083
Address
7305 LA BOLSA DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-01T23:59:00.000
Status
Closed
Created Date
2020-05-21T14:02:15.000
Update Date
2020-05-26T11:57:45.000
Closed Date
2020-05-21T14:02:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDdswAAD
Lat Location
(32.96455563533941600,-96.78265079498670000)
20-00431185
Service Request Number: 20-00431185 • Address: 7251 HOLYOKE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00431185
Address
7251 HOLYOKE DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-27T11:03:31.000
Update Date
2020-07-12T01:13:08.000
Closed Date
2020-04-27T11:03:31.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UD6CEAA1
Lat Location
(32.97704280093752500,-96.78066929789037000)
20-00099057
Service Request Number: 20-00099057 • Address: CAMPBELL RD & DAVENPORT RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00099057
Address
CAMPBELL RD & DAVENPORT RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-29T17:47:23.000
Update Date
2020-07-12T01:12:31.000
Closed Date
2020-01-29T17:47:23.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R4LS6AAN
Lat Location
(32.97822717687106600,-96.79618239726183000)
20-00639101
Service Request Number: 20-00639101 • Address: ARBOR OAKS DR & MEANDERING WAY, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00639101
Address
ARBOR OAKS DR & MEANDERING WAY, DALLAS, TX, 75248
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-06-28T23:59:00.000
Status
Closed
Created Date
2020-06-21T07:13:05.000
Update Date
2020-06-22T18:08:18.000
Closed Date
2020-06-21T07:13:05.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vxum8AAB
Lat Location
(32.97572766553377500,-96.77852517711901000)
20-00460493
Service Request Number: 20-00460493 • Address: 7303 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00460493
Address
7303 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-04T14:17:08.000
Update Date
2020-07-12T01:13:12.000
Closed Date
2020-05-04T14:17:08.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAk3vAAD
Lat Location
(32.97837256889971500,-96.77823100917060000)
20-00514077
Service Request Number: 20-00514077 • Address: 7706 LA RISA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00514077
Address
7706 LA RISA DR, DALLAS, TX, 75248
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-01T23:59:00.000
Status
Closed
Created Date
2020-05-18T12:33:09.000
Update Date
2020-05-26T13:19:59.000
Closed Date
2020-05-18T12:33:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCz9vAAD
Lat Location
(32.96253789547077400,-96.77545770186323000)
20-00621287
Service Request Number: 20-00621287 • Address: 18333 ROEHAMPTON DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00621287
Address
18333 ROEHAMPTON DR, DALLAS, TX, 75252
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-16T11:10:45.000
Update Date
2020-06-22T18:06:22.000
Closed Date
2020-06-16T11:10:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxC9CAAV
Lat Location
(33.00036613009875500,-96.80147390834952000)
20-00456737
Service Request Number: 20-00456737 • Address: 18110 MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00456737
Address
18110 MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-05-03T18:38:09.000
Update Date
2020-05-03T19:02:25.000
Closed Date
2020-05-03T18:38:09.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAcMuAAL
Lat Location
(32.99618355234937000,-96.84371372985471000)
20-00919703
Service Request Number: 20-00919703 • Address: 6101 MISTY TRL, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00919703
Address
6101 MISTY TRL, DALLAS, TX, 75248
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-09-18T23:59:00.000
Status
Closed
Created Date
2020-09-11T08:03:26.000
Update Date
2020-09-11T17:07:02.000
Closed Date
2020-09-11T08:03:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YoT3tAAF
Lat Location
(32.96388779588645000,-96.80179792222634000)
20-00473424
Service Request Number: 20-00473424 • Address: 15849 EL ESTADO DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00473424
Address
15849 EL ESTADO DR, DALLAS, TX, 75248
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-07T10:53:52.000
Update Date
2020-05-26T12:40:29.000
Closed Date
2020-05-07T10:53:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBAlGAAX
Lat Location
(32.96445391271603000,-96.77033705937748000)
20-00917057
Service Request Number: 20-00917057 • Address: 6716 GENSTAR LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00917057
Address
6716 GENSTAR LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-17T23:59:00.000
Status
Closed
Created Date
2020-09-10T13:04:20.000
Update Date
2020-09-11T16:45:32.000
Closed Date
2020-09-10T13:04:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YoIhqAAF
Lat Location
(33.00242288249245000,-96.78660460583728000)
20-00914607
Service Request Number: 20-00914607 • Address: 5719 MOSS CREEK TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00914607
Address
5719 MOSS CREEK TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-16T23:59:00.000
Status
Closed
Created Date
2020-09-09T17:18:03.000
Update Date
2020-09-11T16:38:06.000
Closed Date
2020-09-09T17:18:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Yo8tVAAR
Lat Location
(33.00902541250494000,-96.81158516274499000)
20-00784139
Service Request Number: 20-00784139 • Address: 4108 TIMBERGLEN RD, DALLAS • City Council District: 12
Service Request Number
20-00784139
Address
4108 TIMBERGLEN RD, DALLAS
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Pack Out/Helping Hands - SAN
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due Date
2020-08-17T23:59:00.000
Status
Closed
Created Date
2020-07-30T15:02:57.000
Update Date
2020-07-31T14:56:25.000
Closed Date
2020-07-30T15:02:57.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Xes8LAAR
Lat Location
(33.00377249826395600,-96.84095688394817000)
20-00292022
Service Request Number: 20-00292022 • Address: 4811 MEADOWCREEK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00292022
Address
4811 MEADOWCREEK DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-22T13:15:45.000
Update Date
2020-07-12T01:11:50.000
Closed Date
2020-03-22T13:15:45.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDQ3cAAH
Lat Location
(32.97117851130934000,-96.78911974896016000)
20-00456656
Service Request Number: 20-00456656 • Address: 17610 MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00456656
Address
17610 MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-05-03T17:43:50.000
Update Date
2020-05-03T22:04:22.000
Closed Date
2020-05-03T17:43:50.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000VAcERAA1
Lat Location
(32.98787194402025600,-96.84202415802649000)
20-00483967
Service Request Number: 20-00483967 • Address: 19040 PLATTE RIVER WAY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00483967
Address
19040 PLATTE RIVER WAY, DALLAS, TX, 75287
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-05-11T08:52:19.000
Update Date
2020-05-26T13:22:39.000
Closed Date
2020-05-11T08:52:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBtRMAA1
Lat Location
(33.01122487002817000,-96.86352884312547000)
20-00914733
Service Request Number: 20-00914733 • Address: 6716 GENSTAR LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00914733
Address
6716 GENSTAR LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-16T23:59:00.000
Status
Closed
Created Date
2020-09-09T18:16:46.000
Update Date
2020-09-11T16:44:10.000
Closed Date
2020-09-09T18:16:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Yo9VdAAJ
Lat Location
(33.00242288249245000,-96.78660460583728000)
20-00917247
Service Request Number: 20-00917247 • Address: 17439 CALLA DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00917247
Address
17439 CALLA DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-17T23:59:00.000
Status
Closed
Created Date
2020-09-10T13:35:49.000
Update Date
2020-09-11T16:50:10.000
Closed Date
2020-09-10T13:35:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YoKfeAAF
Lat Location
(32.98855186254425000,-96.79982208563668000)
20-00433781
Service Request Number: 20-00433781 • Address: 6006 CANYON SPRINGS RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00433781
Address
6006 CANYON SPRINGS RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-27T15:58:58.000
Update Date
2020-07-12T01:13:12.000
Closed Date
2020-04-27T15:58:58.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDAolAAH
Lat Location
(32.97777096449145000,-96.80354840785512000)
20-00449642
Service Request Number: 20-00449642 • Address: 3952 STOCKTON LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00449642
Address
3952 STOCKTON LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-09-18T23:59:00.000
Status
Closed
Created Date
2020-05-01T05:55:52.000
Update Date
2020-05-04T06:38:22.000
Closed Date
2020-05-01T05:55:52.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAPogAAH
Lat Location
(32.99940811932870600,-96.84502439244699000)
20-00919018
Service Request Number: 20-00919018 • Address: 15818 RANCHITA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00919018
Address
15818 RANCHITA DR, DALLAS, TX, 75248
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-09-17T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-09-10T17:39:05.000
Update Date
2020-09-11T17:09:39.000
Closed Date
2020-09-10T17:39:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YoP5BAAV
Lat Location
(32.96335401831468000,-96.80236568467666000)
20-00251936
Service Request Number: 20-00251936 • Address: 5004 SEA PINES DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00251936
Address
5004 SEA PINES DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-11T12:33:28.000
Update Date
2020-07-12T01:12:34.000
Closed Date
2020-03-11T12:33:28.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4kMaAAJ
Lat Location
(32.99466200282143000,-96.82255162999792000)
20-00910677
Service Request Number: 20-00910677 • Address: 15818 RANCHITA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00910677
Address
15818 RANCHITA DR, DALLAS, TX, 75248
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-09-16T23:59:00.000
Status
Closed
Created Date
2020-09-09T07:54:33.000
Update Date
2020-09-11T17:09:30.000
Closed Date
2020-09-09T07:54:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Ynw0BAAR
Lat Location
(32.96335401831468000,-96.80236568467666000)
20-00899173
Service Request Number: 20-00899173 • Address: 17201 HIDDEN GLENN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00899173
Address
17201 HIDDEN GLENN DR, DALLAS, TX, 75248
City Council District
12
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-09-04T09:41:10.000
Update Date
2020-09-11T17:12:38.000
Closed Date
2020-09-04T09:41:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YwjNMAAZ
Lat Location
(32.98301036051420000,-96.79491728463780000)
20-00457112
Service Request Number: 20-00457112 • Address: 17077 MEANDERING WAY, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00457112
Address
17077 MEANDERING WAY, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Visibility Obstruction - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-03T22:12:29.000
Update Date
2020-05-04T06:44:23.000
Closed Date
2020-05-03T22:12:29.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAdeLAAT
Lat Location
(32.98300095917820600,-96.77876222677340000)
20-00457083
Service Request Number: 20-00457083 • Address: DALLAS PKWY & FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00457083
Address
DALLAS PKWY & FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-05-04T04:13:18.000
Update Date
2020-05-04T07:28:48.000
Closed Date
2020-05-04T04:13:18.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VAdNyAAL
Lat Location
(32.99764173583975000,-96.82953833922755000)
20-00460385
Service Request Number: 20-00460385 • Address: 7322 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00460385
Address
7322 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-04T14:07:14.000
Update Date
2020-07-12T01:13:12.000
Closed Date
2020-05-04T14:07:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAjtbAAD
Lat Location
(32.97814272915694000,-96.77610873585480000)
20-00721956
Service Request Number: 20-00721956 • Address: 7011 CREEK BEND RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00721956
Address
7011 CREEK BEND RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-07-13T13:29:10.000
Update Date
2020-07-31T15:25:16.000
Closed Date
2020-07-13T13:29:10.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000WyiSkAAJ
Lat Location
(32.99565890995297000,-96.79257393620881000)
20-00436223
Service Request Number: 20-00436223 • Address: 3730 WHITE RIVER DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00436223
Address
3730 WHITE RIVER DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-28T10:45:01.000
Update Date
2020-07-12T01:13:12.000
Closed Date
2020-04-28T10:45:01.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDG4yAAH
Lat Location
(33.00283796800531600,-96.84903139094475000)
20-00914170
Service Request Number: 20-00914170 • Address: 6318 RIVERVIEW LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00914170
Address
6318 RIVERVIEW LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-16T23:59:00.000
Status
Closed
Created Date
2020-09-09T16:02:35.000
Update Date
2020-09-11T17:01:40.000
Closed Date
2020-09-09T16:02:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Yo7hjAAB
Lat Location
(32.97201002548389000,-96.79912747213325000)
20-00758362
Service Request Number: 20-00758362 • Address: 17612 BOTTLEBRUSH DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00758362
Address
17612 BOTTLEBRUSH DR, DALLAS, TX, 75252
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-06T23:59:00.000
Status
Closed
Created Date
2020-07-23T08:06:15.000
Update Date
2020-07-31T16:15:11.000
Closed Date
2020-07-23T08:06:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Xd5vNAAR
Lat Location
(32.99015319360890400,-96.75925018993766000)
20-00917420
Service Request Number: 20-00917420 • Address: 5112 BECKINGTON LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00917420
Address
5112 BECKINGTON LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-17T23:59:00.000
Status
Closed
Created Date
2020-09-10T14:02:37.000
Update Date
2020-09-11T16:36:22.000
Closed Date
2020-09-10T14:02:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YoLK9AAN
Lat Location
(33.00052902901842000,-96.82121794029830000)
20-00915642
Service Request Number: 20-00915642 • Address: 5814 MAPLESHADE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00915642
Address
5814 MAPLESHADE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-17T23:59:00.000
Status
Closed
Created Date
2020-09-10T09:20:12.000
Update Date
2020-09-11T16:40:11.000
Closed Date
2020-09-10T09:20:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YoEZAAA3
Lat Location
(33.00612759133609000,-96.80825106924749000)
20-00733149
Service Request Number: 20-00733149 • Address: 7123 DEBBE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00733149
Address
7123 DEBBE DR, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-15T15:28:11.000
Update Date
2020-07-31T16:03:22.000
Closed Date
2020-07-15T15:28:11.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WzT7hAAF
Lat Location
(32.99388619114549000,-96.78326547376115000)
20-00917286
Service Request Number: 20-00917286 • Address: 6229 BAYMAR LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00917286
Address
6229 BAYMAR LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-17T23:59:00.000
Status
Closed
Created Date
2020-09-10T13:42:27.000
Update Date
2020-09-11T16:53:33.000
Closed Date
2020-09-10T13:42:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YoKpHAAV
Lat Location
(32.98963110538069000,-96.79717055991786000)
20-00788843
Service Request Number: 20-00788843 • Address: 7210 DYE DR, DALLAS • City Council District: 12
Service Request Number
20-00788843
Address
7210 DYE DR, DALLAS
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-31T12:53:53.000
Update Date
2020-07-31T15:43:01.000
Closed Date
2020-07-31T12:53:53.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xf7wDAAR
Lat Location
(32.98227031832000000,-96.78249965079009000)
20-00919014
Service Request Number: 20-00919014 • Address: 15818 RANCHITA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00919014
Address
15818 RANCHITA DR, DALLAS, TX, 75248
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-09-17T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-09-10T17:38:13.000
Update Date
2020-09-11T17:09:39.000
Closed Date
2020-09-10T17:38:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YoP4cAAF
Lat Location
(32.96335401831468000,-96.80236568467666000)
20-00445888
Service Request Number: 20-00445888 • Address: 7110 WESTER WAY, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00445888
Address
7110 WESTER WAY, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-04-30T10:00:49.000
Update Date
2020-05-04T08:31:54.000
Closed Date
2020-04-30T10:00:49.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDYksAAH
Lat Location
(32.98508071367909600,-96.78367698211058000)
20-00904085
Service Request Number: 20-00904085 • Address: 18002 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00904085
Address
18002 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-09-06T13:21:00.000
Update Date
2020-09-11T17:11:50.000
Closed Date
2020-09-06T13:21:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnTh3AAF
Lat Location
(32.99529368504300000,-96.82888933446021000)
20-00916336
Service Request Number: 20-00916336 • Address: 5815 BUFFRIDGE TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00916336
Address
5815 BUFFRIDGE TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-17T23:59:00.000
Status
Closed
Created Date
2020-09-10T11:01:43.000
Update Date
2020-09-11T16:42:53.000
Closed Date
2020-09-10T11:01:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YoGv3AAF
Lat Location
(33.00718342171104000,-96.80867348363749000)
20-00918291
Service Request Number: 20-00918291 • Address: 17502 BOTTLEBRUSH DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00918291
Address
17502 BOTTLEBRUSH DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-17T23:59:00.000
Status
Closed
Created Date
2020-09-10T15:41:36.000
Update Date
2020-09-11T16:48:56.000
Closed Date
2020-09-10T15:41:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YoNPoAAN
Lat Location
(32.98888269014661000,-96.75928439467486000)
20-00678543
Service Request Number: 20-00678543 • Address: 18620 CROWNOVER CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00678543
Address
18620 CROWNOVER CT, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2020-07-02T10:42:44.000
Status
Closed
Created Date
2020-07-01T10:42:44.000
Update Date
2020-07-01T10:42:48.000
Closed Date
2020-07-01T10:42:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WwIWnAAN
Lat Location
(33.00409538367316000,-96.79494761339320000)
20-00916072
Service Request Number: 20-00916072 • Address: 6912 PEBBLE BEACH DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00916072
Address
6912 PEBBLE BEACH DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-17T23:59:00.000
Status
Closed
Created Date
2020-09-10T10:24:06.000
Update Date
2020-09-11T16:47:04.000
Closed Date
2020-09-10T10:24:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YoGFXAA3
Lat Location
(33.00563453478168000,-96.78314596355655000)
20-00463659
Service Request Number: 20-00463659 • Address: 7335 BLYTHDALE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00463659
Address
7335 BLYTHDALE DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-05T10:20:12.000
Update Date
2020-07-12T01:13:12.000
Closed Date
2020-05-05T10:20:12.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAqnzAAD
Lat Location
(32.98172195408204000,-96.78067666878860000)
20-00543981
Service Request Number: 20-00543981 • Address: 4312 JOSHUA LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00543981
Address
4312 JOSHUA LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Objects Dropped in Inlet - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-26T12:37:32.000
Update Date
2020-05-26T14:00:13.000
Closed Date
2020-05-26T12:37:32.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VE5kDAAT
Lat Location
(32.99969029273599000,-96.83650006935035000)
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