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311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00457843
Service Request Number: 20-00457843 • Address: 18398 CANSLER DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00457843
Address
18398 CANSLER DR, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-01T20:41:33.000
Update Date
2020-05-04T09:29:03.000
Closed Date
2020-05-01T20:41:33.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAfJKAA1
Lat Location
(33.00246786615195000,-96.78808181355792000)
20-00449066
Service Request Number: 20-00449066 • Address: 18719 FLATSTONE CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00449066
Address
18719 FLATSTONE CT, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-04-30T16:48:09.000
Update Date
2020-05-04T09:03:25.000
Closed Date
2020-04-30T16:48:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAOLnAAP
Lat Location
(33.00521472289385400,-96.79875502185176000)
20-00917905
Service Request Number: 20-00917905 • Address: 6005 SPRINGFLOWER TRL, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00917905
Address
6005 SPRINGFLOWER TRL, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-17T23:59:00.000
Status
Closed
Created Date
2020-09-10T14:56:53.000
Update Date
2020-09-11T16:58:42.000
Closed Date
2020-09-10T14:56:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YoMYGAA3
Lat Location
(32.97864750334833000,-96.80354842658727000)
20-00379234
Service Request Number: 20-00379234 • Address: 6601 COOLGLEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00379234
Address
6601 COOLGLEN DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-14T09:44:58.000
Update Date
2020-07-12T01:11:50.000
Closed Date
2020-04-14T09:44:58.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG1SVAA1
Lat Location
(32.97016072651043600,-96.79084356550456000)
20-00919031
Service Request Number: 20-00919031 • Address: 15818 RANCHITA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00919031
Address
15818 RANCHITA DR, DALLAS, TX, 75248
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-09-17T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-09-10T17:41:38.000
Update Date
2020-09-11T17:09:39.000
Closed Date
2020-09-10T17:41:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YoP8IAAV
Lat Location
(32.96335401831468000,-96.80236568467666000)
20-00676677
Service Request Number: 20-00676677 • Address: 4280 CREEKMEADOW DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00676677
Address
4280 CREEKMEADOW DR, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-03T23:59:00.000
Status
Closed
Created Date
2020-06-30T18:30:34.000
Update Date
2020-07-12T01:12:22.000
Closed Date
2020-06-30T18:30:34.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000WwCtBAAV
Lat Location
(32.99530334872301000,-96.83732293448759000)
20-00789018
Service Request Number: 20-00789018 • Address: 4243 WINDHAVEN LN, DALLAS • City Council District: 12
Service Request Number
20-00789018
Address
4243 WINDHAVEN LN, DALLAS
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-07-31T16:05:30.000
Update Date
2020-07-31T16:05:43.000
Closed Date
2020-07-31T16:05:30.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xf8HaAAJ
Lat Location
(33.00789999937036000,-96.83773356155253000)
20-00764759
Service Request Number: 20-00764759 • Address: 16027 LONGVISTA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00764759
Address
16027 LONGVISTA DR, DALLAS, TX, 75248
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-07T23:59:00.000
Status
Closed
Created Date
2020-07-24T15:23:00.000
Update Date
2020-07-31T16:24:23.000
Closed Date
2020-07-24T15:23:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XdaAxAAJ
Lat Location
(32.96789555306213000,-96.78550601809695000)
20-00433880
Service Request Number: 20-00433880 • Address: 7110 WESTER WAY, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00433880
Address
7110 WESTER WAY, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-04-27T16:08:23.000
Update Date
2020-05-04T08:50:54.000
Closed Date
2020-04-27T16:08:23.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDAxOAAX
Lat Location
(32.98508071367909600,-96.78367698211058000)
20-00443986
Service Request Number: 20-00443986 • Address: 4152 COBBLERS LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00443986
Address
4152 COBBLERS LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-04-29T15:51:03.000
Update Date
2020-05-04T08:57:10.000
Closed Date
2020-04-29T15:51:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDUJnAAP
Lat Location
(32.98905776680287000,-96.84072184254718000)
20-00448711
Service Request Number: 20-00448711 • Address: 16827 THOMAS CHAPEL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00448711
Address
16827 THOMAS CHAPEL DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-04-30T15:57:40.000
Update Date
2020-05-04T08:59:08.000
Closed Date
2020-04-30T15:57:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VANmYAAX
Lat Location
(32.98123642665055400,-96.78523049000384000)
20-00543941
Service Request Number: 20-00543941 • Address: BRIARGROVE LN & DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00543941
Address
BRIARGROVE LN & DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-26T12:32:10.000
Update Date
2020-05-26T14:30:03.000
Closed Date
2020-05-26T12:32:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VE5XAAA1
Lat Location
(32.99216568919691600,-96.82966105988842000)
20-00132852
Service Request Number: 20-00132852 • Address: 3045 HARBINGER LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00132852
Address
3045 HARBINGER LN, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-02-22T00:59:00.000
Status
Closed
Created Date
2020-02-07T19:43:07.000
Update Date
2020-07-12T01:16:20.000
Closed Date
2020-02-07T19:43:07.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5en4AAB
Lat Location
(32.99450259685893600,-96.86532921932013000)
20-00279459
Service Request Number: 20-00279459 • Address: 18554 REMBRANDT TER, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00279459
Address
18554 REMBRANDT TER, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Damage Repair - SAN
Ert Estimated Response Time
15 Business Days
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-03-18T15:02:47.000
Update Date
2020-05-04T10:24:56.000
Closed Date
2020-03-18T15:02:47.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5cEWAAZ
Lat Location
(33.00612114473784000,-96.86249777392749000)
20-00432513
Service Request Number: 20-00432513 • Address: 17924 BRENT DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00432513
Address
17924 BRENT DR, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-04-27T13:48:01.000
Update Date
2020-07-12T01:16:16.000
Closed Date
2020-04-27T13:48:01.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000UD8ivAAD
Lat Location
(32.99533945756538600,-96.86197870306741000)
20-00109449
Service Request Number: 20-00109449 • Address: 17438 ENERGY LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00109449
Address
17438 ENERGY LN, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-01T13:26:35.000
Update Date
2020-05-04T10:17:23.000
Closed Date
2020-02-01T13:26:35.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R4jT1AAJ
Lat Location
(32.98860030141256000,-96.77770482644232000)
20-00370856
Service Request Number: 20-00370856 • Address: 17606 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00370856
Address
17606 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-11T09:58:15.000
Update Date
2020-05-04T10:12:20.000
Closed Date
2020-04-11T09:58:15.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFmYjAAL
Lat Location
(32.99178858415543000,-96.80075933393604000)
20-00537840
Service Request Number: 20-00537840 • Address: 7740 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00537840
Address
7740 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-23T10:10:54.000
Update Date
2020-05-26T14:58:10.000
Closed Date
2020-05-23T10:10:54.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDswQAAT
Lat Location
(32.98781818350343000,-96.77252491878221000)
20-00786811
Service Request Number: 20-00786811 • Address: 6919 KINGSHOLLOW DR, DALLAS • City Council District: 12
Service Request Number
20-00786811
Address
6919 KINGSHOLLOW DR, DALLAS
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-14T23:59:00.000
Status
Closed
Created Date
2020-07-31T10:55:06.000
Update Date
2020-07-31T15:29:56.000
Closed Date
2020-07-31T10:55:06.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xf1l6AAB
Lat Location
(32.96806192869150000,-96.78763130749932000)
20-00133924
Service Request Number: 20-00133924 • Address: 4594 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00133924
Address
4594 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-15T00:59:00.000
Status
Closed
Created Date
2020-02-08T14:04:10.000
Update Date
2020-07-12T01:14:28.000
Closed Date
2020-02-08T14:04:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5gubAAB
Lat Location
(32.99740574028282000,-96.82966189987184000)
20-00456864
Service Request Number: 20-00456864 • Address: 18400 HILLCREST RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00456864
Address
18400 HILLCREST RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-05-03T20:09:13.000
Update Date
2020-05-04T10:27:11.000
Closed Date
2020-05-03T20:09:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAcahAAD
Lat Location
(33.00082310767226000,-96.78548429088870000)
20-00785788
Service Request Number: 20-00785788 • Address: FRANKFORD RD & MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00785788
Address
FRANKFORD RD & MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-31T08:26:44.000
Update Date
2020-07-31T16:26:13.000
Closed Date
2020-07-31T08:26:44.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeyeKAAR
Lat Location
(32.99716302427449000,-96.84394205301440000)
20-00021525
Service Request Number: 20-00021525 • Address: 16402 LAUDER LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00021525
Address
16402 LAUDER LN, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-01-11T00:59:00.000
Status
Closed
Created Date
2020-01-08T10:03:21.000
Update Date
2020-07-12T01:16:43.000
Closed Date
2020-01-08T10:03:21.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Q0HNWAA3
Lat Location
(32.97866937978877000,-96.77188528915958000)
20-00749903
Service Request Number: 20-00749903 • Address: 3847 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00749903
Address
3847 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-08-04T23:59:00.000
Status
Closed
Created Date
2020-07-21T01:43:13.000
Update Date
2020-07-31T16:30:11.000
Closed Date
2020-07-21T01:43:13.000
Priority
Standard
Method Received Description
311-App
Unique Key
500t000000XcPWgAAN
Lat Location
(33.00484484300018600,-96.84729130759662000)
20-00109615
Service Request Number: 20-00109615 • Address: 17458 ENERGY LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00109615
Address
17458 ENERGY LN, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-01T14:49:53.000
Update Date
2020-05-04T10:06:42.000
Closed Date
2020-02-01T14:49:53.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R4jj9AAB
Lat Location
(32.98886889220358000,-96.77780483302686000)
20-00543098
Service Request Number: 20-00543098 • Address: 3976 ROSEMEADE PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00543098
Address
3976 ROSEMEADE PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-26T11:00:09.000
Update Date
2020-05-26T14:53:50.000
Closed Date
2020-05-26T11:00:09.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VE3dEAAT
Lat Location
(33.01040410758189000,-96.84455387237972000)
20-00260875
Service Request Number: 20-00260875 • Address: 17410 ENERGY LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00260875
Address
17410 ENERGY LN, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-13T11:15:52.000
Update Date
2020-05-04T10:33:25.000
Closed Date
2020-03-13T11:15:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T52eaAAB
Lat Location
(32.98821057694371500,-96.77758323299514000)
20-00109651
Service Request Number: 20-00109651 • Address: 17419 ENERGY LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00109651
Address
17419 ENERGY LN, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-01T15:07:14.000
Update Date
2020-05-04T11:29:19.000
Closed Date
2020-02-01T15:07:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R4jnVAAR
Lat Location
(32.98830175458540000,-96.77773617166840000)
20-00109616
Service Request Number: 20-00109616 • Address: 17462 ENERGY LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00109616
Address
17462 ENERGY LN, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-01T14:50:39.000
Update Date
2020-05-04T11:23:47.000
Closed Date
2020-02-01T14:50:39.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R4jjEAAR
Lat Location
(32.98892261035093000,-96.77782483441659000)
20-00109647
Service Request Number: 20-00109647 • Address: 17423 ENERGY LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00109647
Address
17423 ENERGY LN, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-01T15:05:39.000
Update Date
2020-05-04T11:26:46.000
Closed Date
2020-02-01T15:05:39.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R4jn1AAB
Lat Location
(32.98835389559507500,-96.77775276470433000)
20-00544284
Service Request Number: 20-00544284 • Address: 7016 JUDI ST, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00544284
Address
7016 JUDI ST, DALLAS, TX, 75252
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-09T23:59:00.000
Status
Closed
Created Date
2020-05-26T13:15:00.000
Update Date
2020-05-26T16:23:45.000
Closed Date
2020-05-26T13:15:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Email
Unique Key
500t000000VE6RDAA1
Lat Location
(32.99319452296625600,-96.78354210837456000)
20-00199542
Service Request Number: 20-00199542 • Address: 16827 THOMAS CHAPEL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00199542
Address
16827 THOMAS CHAPEL DR, DALLAS, TX, 75248
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-11T23:59:00.000
Status
Closed
Created Date
2020-02-26T15:42:26.000
Update Date
2020-05-04T11:08:16.000
Closed Date
2020-02-26T15:42:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Rm77KAAR
Lat Location
(32.98123642665055400,-96.78523049000384000)
20-00450959
Service Request Number: 20-00450959 • Address: 17722 HILLCREST RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00450959
Address
17722 HILLCREST RD, DALLAS, TX, 75252
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-01T10:59:57.000
Update Date
2020-05-04T10:55:52.000
Closed Date
2020-05-01T10:59:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VASLwAAP
Lat Location
(32.99101194879174000,-96.78452467970621000)
20-00081239
Service Request Number: 20-00081239 • Address: 18194 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00081239
Address
18194 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-01T00:59:00.000
Status
Closed (Duplicate)
Created Date
2020-01-24T15:47:32.000
Update Date
2020-07-12T01:14:28.000
Closed Date
2020-01-24T15:47:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000R3gEeAAJ
Lat Location
(32.99731270480021000,-96.82889324812002000)
20-00569211
Service Request Number: 20-00569211 • Address: 7700 RONNIE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00569211
Address
7700 RONNIE DR, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-01T19:33:51.000
Update Date
2020-07-12T01:14:03.000
Closed Date
2020-06-01T19:33:51.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vv2S4AAJ
Lat Location
(32.98990396157661600,-96.77541305588502000)
20-00545139
Service Request Number: 20-00545139 • Address: TOWNSLEY CT & WESTER WAY, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00545139
Address
TOWNSLEY CT & WESTER WAY, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-05-26T14:50:42.000
Update Date
2020-05-26T16:21:12.000
Closed Date
2020-05-26T14:50:42.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VE8CyAAL
Lat Location
(32.98513551675555500,-96.78364396692372000)
19-01171464
Service Request Number: 19-01171464 • Address: 4704 STONEHEARTH PL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
19-01171464
Address
4704 STONEHEARTH PL, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2019-11-14T00:59:00.000
Status
Closed
Created Date
2019-10-02T07:38:22.000
Update Date
2020-07-12T01:14:01.000
Closed Date
2019-10-02T07:38:22.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N3ZLiAAN
Lat Location
(32.99583250038876500,-96.81754136958321000)
20-00287408
Service Request Number: 20-00287408 • Address: 7720 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00287408
Address
7720 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-20T13:12:41.000
Update Date
2020-05-04T11:49:16.000
Closed Date
2020-03-20T13:12:41.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDIWvAAP
Lat Location
(32.98782607023594000,-96.77395593044356000)
20-00210809
Service Request Number: 20-00210809 • Address: 3440 E ROSEMEADE PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00210809
Address
3440 E ROSEMEADE PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-29T08:27:36.000
Update Date
2020-05-04T11:52:00.000
Closed Date
2020-02-29T08:27:36.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RmXTBAA3
Lat Location
(33.01161378727035600,-96.86069404285399000)
20-00939529
Service Request Number: 20-00939529 • Address: GOLDEN CREEK RD & PINEVIEW RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00939529
Address
GOLDEN CREEK RD & PINEVIEW RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-10-01T23:59:00.000
Status
Closed
Created Date
2020-09-17T04:41:27.000
Update Date
2020-09-17T11:10:00.000
Closed Date
2020-09-17T04:41:27.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000ZiDKbAAN
Lat Location
(32.96606764802209000,-96.79676490918573000)
20-00109448
Service Request Number: 20-00109448 • Address: 17434 ENERGY LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00109448
Address
17434 ENERGY LN, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-01T13:25:27.000
Update Date
2020-05-04T11:32:20.000
Closed Date
2020-02-01T13:25:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R4jSwAAJ
Lat Location
(32.98854658324348000,-96.77768482519822000)
20-00122247
Service Request Number: 20-00122247 • Address: 7360 HIDDENCREEK DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00122247
Address
7360 HIDDENCREEK DR, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-08T00:59:00.000
Status
Closed
Created Date
2020-02-05T13:57:40.000
Update Date
2020-07-12T01:16:28.000
Closed Date
2020-02-05T13:57:40.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5EdJAAV
Lat Location
(32.99237612261611500,-96.77775900480482000)
20-00119534
Service Request Number: 20-00119534 • Address: 19218 MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00119534
Address
19218 MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-07T00:59:00.000
Status
Closed
Created Date
2020-02-04T18:08:14.000
Update Date
2020-07-12T01:16:43.000
Closed Date
2020-02-04T18:08:14.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000R57pSAAR
Lat Location
(33.01436024935880000,-96.84343562688673000)
20-00109607
Service Request Number: 20-00109607 • Address: 17442 ENERGY LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00109607
Address
17442 ENERGY LN, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-01T14:44:50.000
Update Date
2020-05-04T11:37:39.000
Closed Date
2020-02-01T14:44:50.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R4jiQAAR
Lat Location
(32.98865401957801000,-96.77772482771067000)
20-00445185
Service Request Number: 20-00445185 • Address: 7421 FRANKFORD RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00445185
Address
7421 FRANKFORD RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-30T07:52:52.000
Update Date
2020-05-04T11:47:03.000
Closed Date
2020-04-30T07:52:52.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDXIiAAP
Lat Location
(32.99782019646491000,-96.77662720021858000)
20-00458382
Service Request Number: 20-00458382 • Address: 6827 SOUTHPOINT DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00458382
Address
6827 SOUTHPOINT DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-04T10:27:59.000
Update Date
2020-05-04T12:27:48.000
Closed Date
2020-05-04T10:27:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAgLRAA1
Lat Location
(32.97875534689350000,-96.79067386851133000)
20-00630661
Service Request Number: 20-00630661 • Address: 5923 BENT CREEK TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00630661
Address
5923 BENT CREEK TRL, DALLAS, TX, 75252
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-07-02T23:59:00.000
Status
Closed
Created Date
2020-06-18T11:16:52.000
Update Date
2020-06-23T09:30:15.000
Closed Date
2020-06-18T11:16:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxagRAAR
Lat Location
(33.00878910783648500,-96.80631734586363000)
20-00774568
Service Request Number: 20-00774568 • Address: 7207 ARBOR OAKS DR, DALLAS • City Council District: 12
Service Request Number
20-00774568
Address
7207 ARBOR OAKS DR, DALLAS
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-11T23:59:00.000
Status
Closed
Created Date
2020-07-28T11:25:34.000
Update Date
2020-07-31T16:47:13.000
Closed Date
2020-07-28T11:25:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Email
Unique Key
500t000000XeFBlAAN
Lat Location
(32.97598117909813000,-96.78341394803194000)
20-00545107
Service Request Number: 20-00545107 • Address: TOWNSLEY CT & WESTER WAY, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00545107
Address
TOWNSLEY CT & WESTER WAY, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-26T14:47:51.000
Update Date
2020-05-26T16:21:09.000
Closed Date
2020-05-26T14:47:51.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VE8FIAA1
Lat Location
(32.98513551675555500,-96.78364396692372000)
20-00922581
Service Request Number: 20-00922581 • Address: 17610 MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00922581
Address
17610 MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-12T23:59:00.000
Status
Closed
Created Date
2020-09-11T15:57:17.000
Update Date
2020-09-11T19:48:00.000
Closed Date
2020-09-11T15:57:17.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YocAGAAZ
Lat Location
(32.98787194402025600,-96.84202415802649000)
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