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311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00546207
Service Request Number: 20-00546207 • Address: 5515 TAMARON CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00546207
Address
5515 TAMARON CT, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-26T12:26:42.000
Update Date
2020-05-26T16:38:52.000
Closed Date
2020-05-26T12:26:42.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VEAV9AAP
Lat Location
(32.98918346334198000,-96.82053707181869000)
20-00440710
Service Request Number: 20-00440710 • Address: BUFFRIDGE TRL & RAINS RUN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00440710
Address
BUFFRIDGE TRL & RAINS RUN, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-04-29T09:24:29.000
Update Date
2020-05-04T12:46:40.000
Closed Date
2020-04-29T09:24:29.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDOf9AAH
Lat Location
(33.00690578501606600,-96.80649454662503000)
20-00673064
Service Request Number: 20-00673064 • Address: 18111 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00673064
Address
18111 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-02T23:59:00.000
Status
Closed
Created Date
2020-06-30T09:42:30.000
Update Date
2020-07-12T01:16:16.000
Closed Date
2020-06-30T09:42:30.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Ww4VeAAJ
Lat Location
(32.99623868297154000,-96.82964634420831000)
20-00765462
Service Request Number: 20-00765462 • Address: 17736 SAGE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00765462
Address
17736 SAGE LN, DALLAS, TX, 75252
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-07T23:59:00.000
Status
Closed
Created Date
2020-07-24T17:13:32.000
Update Date
2020-07-31T16:33:32.000
Closed Date
2020-07-24T17:13:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Xdc4vAAB
Lat Location
(32.99239400863404000,-96.76180603625002000)
20-00540350
Service Request Number: 20-00540350 • Address: 17705 SAGE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00540350
Address
17705 SAGE LN, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-08-17T23:59:00.000
Status
In Progress
Created Date
2020-05-25T11:49:32.000
Update Date
2020-05-26T16:49:20.000
Closed Date
2020-05-25T11:49:32.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDxQFAA1
Lat Location
(32.99190348950959000,-96.76194375293413000)
20-00432701
Service Request Number: 20-00432701 • Address: 3565 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00432701
Address
3565 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-04-27T14:11:14.000
Update Date
2020-05-04T13:55:19.000
Closed Date
2020-04-27T14:11:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UD93KAAT
Lat Location
(33.00307349205504000,-96.85928070151178000)
20-00319798
Service Request Number: 20-00319798 • Address: 7807 ALTO CARO DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00319798
Address
7807 ALTO CARO DR, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-29T22:21:28.000
Update Date
2020-07-12T01:16:43.000
Closed Date
2020-03-29T22:21:28.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEEiyAAH
Lat Location
(32.96616411487164600,-96.77224260896490000)
20-00543795
Service Request Number: 20-00543795 • Address: 4123 KENTSHIRE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00543795
Address
4123 KENTSHIRE LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-26T12:14:34.000
Update Date
2020-05-26T18:27:22.000
Closed Date
2020-05-26T12:14:34.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VE5IYAA1
Lat Location
(33.00232076568187000,-96.84063579337477000)
20-00772125
Service Request Number: 20-00772125 • Address: 3832 BELTON DR, DALLAS • City Council District: 12
Service Request Number
20-00772125
Address
3832 BELTON DR, DALLAS
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-10T23:59:00.000
Status
Closed
Created Date
2020-07-27T16:12:35.000
Update Date
2020-07-31T16:27:55.000
Closed Date
2020-07-27T16:12:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Xe3y8AAB
Lat Location
(33.00166218893734500,-96.84765372063033000)
20-00412964
Service Request Number: 20-00412964 • Address: 4024 WINDHAVEN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00412964
Address
4024 WINDHAVEN LN, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-04-22T10:18:30.000
Update Date
2020-05-04T13:54:00.000
Closed Date
2020-04-22T10:18:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGpHyAAL
Lat Location
(33.00772148175640000,-96.84268900489133000)
20-00524243
Service Request Number: 20-00524243 • Address: 18938 MISTHAVEN PL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00524243
Address
18938 MISTHAVEN PL, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-20T10:40:32.000
Update Date
2020-05-26T18:31:49.000
Closed Date
2020-05-20T10:40:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDMeCAAX
Lat Location
(33.00855542714833000,-96.83684601112840000)
20-00454593
Service Request Number: 20-00454593 • Address: 6885 LA MANGA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00454593
Address
6885 LA MANGA DR, DALLAS, TX, 75248
City Council District
12
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-02T09:16:44.000
Update Date
2020-05-04T14:40:03.000
Closed Date
2020-05-02T09:16:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAYfTAAX
Lat Location
(32.97152023686421500,-96.78888306691117000)
20-00919246
Service Request Number: 20-00919246 • Address: 5228 TENNINGTON PARK, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00919246
Address
5228 TENNINGTON PARK, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-10-10T23:59:00.000
Status
Closed
Created Date
2020-09-10T19:22:30.000
Update Date
2020-09-11T23:00:21.000
Closed Date
2020-09-10T19:22:30.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YoPt7AAF
Lat Location
(33.00306834087227500,-96.81908108761243000)
20-00605947
Service Request Number: 20-00605947 • Address: 6306 DUFFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00605947
Address
6306 DUFFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-29T23:59:00.000
Status
Closed
Created Date
2020-06-11T12:51:52.000
Update Date
2020-06-23T09:45:07.000
Closed Date
2020-06-11T12:51:52.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwaEGAAZ
Lat Location
(32.98127518495691400,-96.79694183965637000)
20-00536967
Service Request Number: 20-00536967 • Address: 6518 MAPLESHADE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00536967
Address
6518 MAPLESHADE LN, DALLAS, TX, 75252
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-29T23:59:00.000
Status
Closed
Created Date
2020-05-22T16:56:18.000
Update Date
2020-05-26T18:37:32.000
Closed Date
2020-05-22T16:56:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDqv1AAD
Lat Location
(33.00908531678933000,-96.78887873686291000)
20-00447403
Service Request Number: 20-00447403 • Address: 6423 RIVERVIEW LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00447403
Address
6423 RIVERVIEW LN, DALLAS, TX, 75248
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-04-30T13:09:46.000
Update Date
2020-05-04T14:50:31.000
Closed Date
2020-04-30T13:09:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDbPxAAL
Lat Location
(32.97289110495746000,-96.80047756542730000)
20-00645425
Service Request Number: 20-00645425 • Address: DALLAS PKWY & OLD BENT TREE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00645425
Address
DALLAS PKWY & OLD BENT TREE LN, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-23T08:58:54.000
Update Date
2020-06-23T09:43:33.000
Closed Date
2020-06-23T08:58:54.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VyBpEAAV
Lat Location
(32.99991607388113000,-96.82890226189367000)
20-00788480
Service Request Number: 20-00788480 • Address: FEATHERWOOD DR & MISSY DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00788480
Address
FEATHERWOOD DR & MISSY DR, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-14T23:59:00.000
Status
Closed
Created Date
2020-07-31T14:57:56.000
Update Date
2020-07-31T16:42:38.000
Closed Date
2020-07-31T14:57:56.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Xf756AAB
Lat Location
(32.99922695138493400,-96.79008948355668000)
20-00789405
Service Request Number: 20-00789405 • Address: 18000 DAVENPORT RD, DALLAS • City Council District: 12
Service Request Number
20-00789405
Address
18000 DAVENPORT RD, DALLAS
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-14T23:59:00.000
Status
New
Created Date
2020-07-31T17:00:57.000
Update Date
2020-07-31T17:01:09.000
Closed Date
2020-07-31T17:00:57.000
Priority
Standard
Method Received Description
Email
Unique Key
500t000000Xf94dAAB
Lat Location
(32.99557114037702000,-96.79333455395773000)
20-00539735
Service Request Number: 20-00539735 • Address: 16901 DAVENPORT RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00539735
Address
16901 DAVENPORT RD, DALLAS, TX, 75248
City Council District
12
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-05-24T18:54:40.000
Update Date
2020-05-26T18:41:03.000
Closed Date
2020-05-24T18:54:40.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDvytAAD
Lat Location
(32.97980552337457000,-96.79497974269799000)
20-00546671
Service Request Number: 20-00546671 • Address: 6731 SOUTHPOINT DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00546671
Address
6731 SOUTHPOINT DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-25T08:10:36.000
Update Date
2020-05-26T19:19:03.000
Closed Date
2020-05-25T08:10:36.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VEBniAAH
Lat Location
(32.97845123774628500,-96.79200424367748000)
20-00644731
Service Request Number: 20-00644731 • Address: 7314 HIDDENCREEK DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00644731
Address
7314 HIDDENCREEK DR, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-22T19:50:59.000
Update Date
2020-06-23T10:33:58.000
Closed Date
2020-06-22T19:50:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Vy8x0AAB
Lat Location
(32.99245073095480000,-96.77845194565310000)
20-00546636
Service Request Number: 20-00546636 • Address: 6011 BENTWOOD TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00546636
Address
6011 BENTWOOD TRL, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-29T23:59:00.000
Status
Closed
Created Date
2020-05-26T18:55:42.000
Update Date
2020-05-26T19:44:34.000
Closed Date
2020-05-26T18:55:42.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VEBfUAAX
Lat Location
(33.00391184006857500,-96.80425425585480000)
20-00633779
Service Request Number: 20-00633779 • Address: 6919 HICKORY CREEK LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00633779
Address
6919 HICKORY CREEK LN, DALLAS, TX, 75252
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-07-06T23:59:00.000
Status
Closed
Created Date
2020-06-19T08:56:48.000
Update Date
2020-06-23T09:55:59.000
Closed Date
2020-06-19T08:56:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxjVbAAJ
Lat Location
(33.00272574752273000,-96.78375682774394000)
20-00452198
Service Request Number: 20-00452198 • Address: 17409 WOODS EDGE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00452198
Address
17409 WOODS EDGE DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-01T13:33:41.000
Update Date
2020-05-04T16:28:48.000
Closed Date
2020-05-01T13:33:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAUBQAA5
Lat Location
(32.98910905889265000,-96.81777272445235000)
20-00448048
Service Request Number: 20-00448048 • Address: 4311 BRETTON BAY LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00448048
Address
4311 BRETTON BAY LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-04-30T14:35:46.000
Update Date
2020-05-04T16:16:03.000
Closed Date
2020-04-30T14:35:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAMk2AAH
Lat Location
(32.99129185344218000,-96.83531347059986000)
20-00185177
Service Request Number: 20-00185177 • Address: 18187 DALLAS NORTH TOLLWAY SB, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00185177
Address
18187 DALLAS NORTH TOLLWAY SB, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-29T00:59:00.000
Status
Closed
Created Date
2020-02-22T16:47:04.000
Update Date
2020-07-12T01:14:28.000
Closed Date
2020-02-22T16:47:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000RlWurAAF
Lat Location
(32.99727775456149500,-96.82946309941384000)
20-00427775
Service Request Number: 20-00427775 • Address: 3924 ST CHRISTOPHER LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00427775
Address
3924 ST CHRISTOPHER LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-04-25T15:17:34.000
Update Date
2020-05-04T16:24:35.000
Closed Date
2020-04-25T15:17:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCz3QAAT
Lat Location
(32.99306191042059000,-96.84459012393347000)
20-00789660
Service Request Number: 20-00789660 • Address: 3042 HARBINGER LN, DALLAS • City Council District: 12
Service Request Number
20-00789660
Address
3042 HARBINGER LN, DALLAS
City Council District
12
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-07-31T18:08:19.000
Update Date
2020-07-31T18:08:23.000
Closed Date
2020-07-31T18:08:19.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Xf9doAAB
Lat Location
(32.99461668088855000,-96.86498378507157000)
20-00556949
Service Request Number: 20-00556949 • Address: 3523 BRIARGROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00556949
Address
3523 BRIARGROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-28T18:50:48.000
Update Date
2020-07-12T01:14:03.000
Closed Date
2020-05-28T18:50:48.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VuZasAAF
Lat Location
(32.99311981915644000,-96.85877136717478000)
20-00788587
Service Request Number: 20-00788587 • Address: 5827 COOLWATER CV, DALLAS • City Council District: 12
Service Request Number
20-00788587
Address
5827 COOLWATER CV, DALLAS
City Council District
12
Department
Public Works
Service Request Type
Barricades - Pickup/Reset/Replace - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-01T23:59:00.000
Status
Closed
Created Date
2020-07-31T15:11:53.000
Update Date
2020-07-31T18:06:40.000
Closed Date
2020-07-31T15:11:53.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Xf7LPAAZ
Lat Location
(32.98803956684777000,-96.80802921463756000)
20-00452293
Service Request Number: 20-00452293 • Address: 3714 SAM RAYBURN TRL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00452293
Address
3714 SAM RAYBURN TRL, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-01T13:45:41.000
Update Date
2020-05-04T16:26:07.000
Closed Date
2020-05-01T13:45:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAUeCAAX
Lat Location
(33.00219758611324000,-96.85047237383918000)
20-00451498
Service Request Number: 20-00451498 • Address: 4328 HIGHLANDER DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00451498
Address
4328 HIGHLANDER DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-01T12:04:41.000
Update Date
2020-05-04T16:19:58.000
Closed Date
2020-05-01T12:04:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VATFVAA5
Lat Location
(32.99608049238142000,-96.83691776109455000)
20-00641810
Service Request Number: 20-00641810 • Address: 4027 BRIARBEND RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00641810
Address
4027 BRIARBEND RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-22T11:28:26.000
Update Date
2020-06-23T09:44:37.000
Closed Date
2020-06-22T11:28:26.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vy1jKAAR
Lat Location
(33.00652137250322000,-96.84258737709621000)
20-00760613
Service Request Number: 20-00760613 • Address: 7201 BRENTFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00760613
Address
7201 BRENTFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-23T14:29:50.000
Update Date
2020-07-31T18:10:53.000
Closed Date
2020-07-23T14:29:50.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XdH0DAAV
Lat Location
(32.97493568065835000,-96.78325276817264000)
20-00789536
Service Request Number: 20-00789536 • Address: 4228 FIREBRICK LN, DALLAS • City Council District: 12
Service Request Number
20-00789536
Address
4228 FIREBRICK LN, DALLAS
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-01T23:59:00.000
Status
Closed
Created Date
2020-07-31T17:36:18.000
Update Date
2020-07-31T17:54:45.000
Closed Date
2020-07-31T17:36:18.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Xf9EVAAZ
Lat Location
(32.99868769147367000,-96.83680630771339000)
20-00449119
Service Request Number: 20-00449119 • Address: 4416 HIGHLANDER DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00449119
Address
4416 HIGHLANDER DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-04-30T16:57:48.000
Update Date
2020-05-04T16:17:22.000
Closed Date
2020-04-30T16:57:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAORbAAP
Lat Location
(32.99601480748658000,-96.83410474902927000)
20-00449346
Service Request Number: 20-00449346 • Address: 6704 FERNSHAW DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00449346
Address
6704 FERNSHAW DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-04-30T18:56:48.000
Update Date
2020-05-04T16:44:29.000
Closed Date
2020-04-30T18:56:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAOx3AAH
Lat Location
(32.98593150079288000,-96.79200932775039000)
20-00448170
Service Request Number: 20-00448170 • Address: 6815 FLANARY LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00448170
Address
6815 FLANARY LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-04-30T14:50:31.000
Update Date
2020-05-04T16:47:06.000
Closed Date
2020-04-30T14:50:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAMwSAAX
Lat Location
(33.00477675563609400,-96.78454437828086000)
20-00450731
Service Request Number: 20-00450731 • Address: 16815 COLEGROVE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00450731
Address
16815 COLEGROVE DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-01T10:32:59.000
Update Date
2020-05-04T16:43:22.000
Closed Date
2020-05-01T10:32:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VARrnAAH
Lat Location
(32.97996434321500000,-96.78770129135535000)
20-00448169
Service Request Number: 20-00448169 • Address: 18043 FIRECREST CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00448169
Address
18043 FIRECREST CT, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-04-30T14:50:25.000
Update Date
2020-05-04T16:45:52.000
Closed Date
2020-04-30T14:50:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAMwNAAX
Lat Location
(32.99767454903723000,-96.80179999451155000)
20-00459294
Service Request Number: 20-00459294 • Address: 4300 ROSEMEADE PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00459294
Address
4300 ROSEMEADE PKWY, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-07T12:06:03.000
Status
Closed
Created Date
2020-05-04T12:05:57.000
Update Date
2020-05-04T17:05:05.000
Closed Date
2020-05-04T12:05:57.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VAhyyAAD
Lat Location
(33.01121364490878000,-96.83732300533721000)
20-00451243
Service Request Number: 20-00451243 • Address: 17781 SAGE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00451243
Address
17781 SAGE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-01T11:33:19.000
Update Date
2020-05-04T16:48:12.000
Closed Date
2020-05-01T11:33:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VASqBAAX
Lat Location
(32.99300029666817000,-96.76193284142823000)
20-00785126
Service Request Number: 20-00785126 • Address: 6803 FLANARY LN, DALLAS • City Council District: 12
Service Request Number
20-00785126
Address
6803 FLANARY LN, DALLAS
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-08-03T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-07-30T18:15:51.000
Update Date
2020-07-31T19:18:47.000
Closed Date
2020-07-30T18:15:51.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeumKAAR
Lat Location
(33.00505917826538400,-96.78537596901162000)
20-00462005
Service Request Number: 20-00462005 • Address: 19007 TUPELO LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00462005
Address
19007 TUPELO LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-28T16:38:08.000
Update Date
2020-05-04T18:12:12.000
Closed Date
2020-04-28T16:38:08.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAmkXAAT
Lat Location
(33.01097482845483500,-96.86161981930147000)
20-00676410
Service Request Number: 20-00676410 • Address: 7109 MANOR OAKS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00676410
Address
7109 MANOR OAKS DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-07-06T23:59:00.000
Status
Closed
Created Date
2020-06-30T17:13:18.000
Update Date
2020-07-01T10:44:05.000
Closed Date
2020-06-30T17:13:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000WwCCHAA3
Lat Location
(32.97756482747136000,-96.78476905804811000)
20-00456179
Service Request Number: 20-00456179 • Address: 7692 APPLECROSS LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00456179
Address
7692 APPLECROSS LN, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-05-03T12:26:00.000
Update Date
2020-05-04T18:49:26.000
Closed Date
2020-05-03T12:26:00.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAbYpAAL
Lat Location
(32.97438767080467400,-96.77456833927435000)
20-00924065
Service Request Number: 20-00924065 • Address: 3855 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00924065
Address
3855 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-09-12T10:26:54.000
Update Date
2020-09-12T10:27:05.000
Closed Date
2020-09-12T10:26:54.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YohaYAAR
Lat Location
(32.99710553668961000,-96.84800069353989000)
20-00924078
Service Request Number: 20-00924078 • Address: VAIL ST & STOCKTON LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00924078
Address
VAIL ST & STOCKTON LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-09-12T10:33:03.000
Update Date
2020-09-12T10:36:14.000
Closed Date
2020-09-12T10:33:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YohceAAB
Lat Location
(32.99882064793549600,-96.84839110973624000)
20-00215174
Service Request Number: 20-00215174 • Address: 6098 DAVENPORT RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00215174
Address
6098 DAVENPORT RD, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-05T00:59:00.000
Status
Closed
Created Date
2020-03-02T12:57:24.000
Update Date
2020-07-12T01:17:01.000
Closed Date
2020-03-02T12:57:24.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000SndvwAAB
Lat Location
(32.97612646179095500,-96.80017264240719000)
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