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311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00785075
Service Request Number: 20-00785075 • Address: 6803 FLANARY LN, DALLAS • City Council District: 12
Service Request Number
20-00785075
Address
6803 FLANARY LN, DALLAS
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-07-30T17:51:08.000
Update Date
2020-07-31T19:18:48.000
Closed Date
2020-07-30T17:51:08.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeuVjAAJ
Lat Location
(33.00505917826538400,-96.78537596901162000)
20-00279976
Service Request Number: 20-00279976 • Address: 17877 DALLAS NORTH TOLLWAY SB, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00279976
Address
17877 DALLAS NORTH TOLLWAY SB, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-18T16:10:24.000
Update Date
2020-07-12T01:14:28.000
Closed Date
2020-03-18T16:10:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5d89AAB
Lat Location
(32.99386159736591400,-96.82945577791558000)
20-00663228
Service Request Number: 20-00663228 • Address: 6643 GRETCHEN LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00663228
Address
6643 GRETCHEN LN, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-07-13T23:59:00.000
Status
New
Created Date
2020-06-26T19:23:07.000
Update Date
2020-07-12T01:13:53.000
Closed Date
2020-06-26T19:23:07.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Wvi7LAAR
Lat Location
(32.99845749712808600,-96.78847152506914000)
20-00924041
Service Request Number: 20-00924041 • Address: 4300 ROSEMEADE PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00924041
Address
4300 ROSEMEADE PKWY, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-09-12T10:19:11.000
Update Date
2020-09-12T11:25:16.000
Closed Date
2020-09-12T10:19:11.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YohYNAAZ
Lat Location
(33.01121364490878000,-96.83732300533721000)
20-00547080
Service Request Number: 20-00547080 • Address: 6315 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00547080
Address
6315 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-27T04:27:38.000
Update Date
2020-05-27T07:03:42.000
Closed Date
2020-05-27T04:27:38.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VEDGuAAP
Lat Location
(32.97947714061614000,-96.79853579077245000)
20-00547340
Service Request Number: 20-00547340 • Address: 17548 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00547340
Address
17548 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Sustainable Development and Construction
Service Request Type
Advertising Sign Violation - SDC
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-14T11:18:25.000
Update Date
2020-05-27T08:20:52.000
Closed Date
2020-05-14T11:18:25.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VEES4AAP
Lat Location
(32.98971551265994000,-96.82850695954451000)
20-00033422
Service Request Number: 20-00033422 • Address: 4598 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00033422
Address
4598 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-18T00:59:00.000
Status
Closed (Duplicate)
Created Date
2020-01-10T18:35:03.000
Update Date
2020-07-12T01:14:28.000
Closed Date
2020-01-10T18:35:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Q0iU8AAJ
Lat Location
(32.99732318114088000,-96.82960246563566000)
20-00789821
Service Request Number: 20-00789821 • Address: 4228 FIREBRICK LN, DALLAS • City Council District: 12
Service Request Number
20-00789821
Address
4228 FIREBRICK LN, DALLAS
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-31T19:08:12.000
Update Date
2020-07-31T19:19:20.000
Closed Date
2020-07-31T19:08:12.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Xf9rxAAB
Lat Location
(32.99868769147367000,-96.83680630771339000)
20-00541548
Service Request Number: 20-00541548 • Address: 6350 KELLER SPRINGS RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00541548
Address
6350 KELLER SPRINGS RD, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-26T07:52:32.000
Update Date
2020-07-12T01:16:48.000
Closed Date
2020-05-26T07:52:32.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VE0GdAAL
Lat Location
(32.97793830148540000,-96.80047967236723000)
20-00445775
Service Request Number: 20-00445775 • Address: 4108 WEST CREEK CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00445775
Address
4108 WEST CREEK CT, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-07-02T23:59:00.000
Status
Closed
Created Date
2020-04-30T09:43:55.000
Update Date
2020-05-05T06:45:06.000
Closed Date
2020-04-30T09:43:55.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDYXKAA5
Lat Location
(33.00231631059694600,-96.83816437177256000)
20-00461917
Service Request Number: 20-00461917 • Address: 4207 CREEKMEADOW DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00461917
Address
4207 CREEKMEADOW DR, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-05-04T17:42:01.000
Update Date
2020-05-05T08:39:50.000
Closed Date
2020-05-04T17:42:01.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAmaXAAT
Lat Location
(32.99544793220658000,-96.83843712889195000)
20-00924140
Service Request Number: 20-00924140 • Address: 17824 CYPRESS FALLS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00924140
Address
17824 CYPRESS FALLS DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-09-12T10:57:12.000
Update Date
2020-09-12T10:57:25.000
Closed Date
2020-09-12T10:57:12.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YohlHAAR
Lat Location
(32.99242177295076000,-96.85334303053804000)
20-00642275
Service Request Number: 20-00642275 • Address: 17514 MARSH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00642275
Address
17514 MARSH LN, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-22T12:50:37.000
Update Date
2020-07-12T01:16:24.000
Closed Date
2020-06-22T12:50:37.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vy2rMAAR
Lat Location
(32.98845555409862000,-96.85463468594482000)
20-00914260
Service Request Number: 20-00914260 • Address: 16034 LONGVISTA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00914260
Address
16034 LONGVISTA DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-09-09T16:14:32.000
Update Date
2020-09-12T11:29:33.000
Closed Date
2020-09-09T16:14:32.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Yo7vWAAR
Lat Location
(32.96812111978869000,-96.78523484690640000)
20-00187312
Service Request Number: 20-00187312 • Address: 7706 OSAGE PLAZA PKWY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00187312
Address
7706 OSAGE PLAZA PKWY, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-27T00:59:00.000
Status
Closed
Created Date
2020-02-24T10:24:02.000
Update Date
2020-07-12T01:16:02.000
Closed Date
2020-02-24T10:24:02.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Rld3uAAB
Lat Location
(32.99465358454269000,-96.77165250532178000)
20-00872644
Service Request Number: 20-00872644 • Address: 7311 ALTO CARO DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00872644
Address
7311 ALTO CARO DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-08-27T09:01:37.000
Update Date
2020-09-12T11:49:34.000
Closed Date
2020-08-27T09:01:37.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YjACEAA3
Lat Location
(32.96625658618696000,-96.78222768557043000)
20-00546678
Service Request Number: 20-00546678 • Address: 3639 COPPER STONE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00546678
Address
3639 COPPER STONE DR, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-02T23:59:00.000
Status
Closed
Created Date
2020-05-26T19:24:15.000
Update Date
2020-05-27T08:39:49.000
Closed Date
2020-05-26T19:24:15.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000VEBpKAAX
Lat Location
(32.99173127505417000,-96.85281042312367000)
20-00454571
Service Request Number: 20-00454571 • Address: 4400 COUNTRY BROOK DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00454571
Address
4400 COUNTRY BROOK DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-05-02T09:07:57.000
Update Date
2020-05-05T09:38:36.000
Closed Date
2020-05-02T09:07:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAYdmAAH
Lat Location
(32.99802343803769000,-96.83480436854570000)
20-00454464
Service Request Number: 20-00454464 • Address: 8290 PRIMROSE WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00454464
Address
8290 PRIMROSE WAY, DALLAS, TX, 75252
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-02T07:45:51.000
Update Date
2020-05-05T09:27:39.000
Closed Date
2020-05-02T07:45:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAYRqAAP
Lat Location
(32.99268943975982000,-96.75947264600406000)
20-00454228
Service Request Number: 20-00454228 • Address: 4231 BRIARBEND RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00454228
Address
4231 BRIARBEND RD, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-05-01T19:58:46.000
Update Date
2020-05-05T09:34:07.000
Closed Date
2020-05-01T19:58:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAXuIAAX
Lat Location
(33.00580885109826000,-96.83860302696957000)
20-00462532
Service Request Number: 20-00462532 • Address: CAMPBELL RD & DAVENPORT RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00462532
Address
CAMPBELL RD & DAVENPORT RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Head Turn (Conflicting) - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-05-05T07:24:07.000
Update Date
2020-05-05T09:31:20.000
Closed Date
2020-05-05T07:24:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VAob8AAD
Lat Location
(32.97822717837269000,-96.79618239366319000)
20-00503265
Service Request Number: 20-00503265 • Address: 6702 CAULFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00503265
Address
6702 CAULFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-07-20T23:59:00.000
Status
Closed
Created Date
2020-05-14T16:34:37.000
Update Date
2020-05-27T08:31:56.000
Closed Date
2020-05-14T16:34:37.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCaspAAD
Lat Location
(32.98164217193189500,-96.79202163277594000)
20-00313196
Service Request Number: 20-00313196 • Address: 7806 LA VERDURA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00313196
Address
7806 LA VERDURA DR, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-27T10:28:51.000
Update Date
2020-07-12T01:17:11.000
Closed Date
2020-03-27T10:28:51.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TE4EeAAL
Lat Location
(32.96690497733659000,-96.77210667010979000)
20-00547912
Service Request Number: 20-00547912 • Address: 4415 QUAIL HOLLOW RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00547912
Address
4415 QUAIL HOLLOW RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-27T09:23:46.000
Update Date
2020-05-27T09:30:23.000
Closed Date
2020-05-27T09:23:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VEFcZAAX
Lat Location
(32.99973376446738600,-96.83426759216084000)
20-00454004
Service Request Number: 20-00454004 • Address: 8290 PRIMROSE WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00454004
Address
8290 PRIMROSE WAY, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-05-01T17:43:45.000
Update Date
2020-05-05T09:25:39.000
Closed Date
2020-05-01T17:43:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAXQ3AAP
Lat Location
(32.99268943975982000,-96.75947264600406000)
20-00924212
Service Request Number: 20-00924212 • Address: 4607 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00924212
Address
4607 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-09-12T11:24:58.000
Update Date
2020-09-12T12:45:37.000
Closed Date
2020-09-12T11:24:58.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YohtpAAB
Lat Location
(33.00360613635712000,-96.82875773163488000)
20-00418673
Service Request Number: 20-00418673 • Address: 2304 RIDGESTONE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00418673
Address
2304 RIDGESTONE DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-30T23:59:00.000
Status
Closed
Created Date
2020-04-23T11:25:09.000
Update Date
2020-05-05T09:42:04.000
Closed Date
2020-04-23T11:25:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCj7JAAT
Lat Location
(32.99470133016557600,-96.87260889499306000)
20-00646480
Service Request Number: 20-00646480 • Address: 4610 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00646480
Address
4610 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-23T11:05:47.000
Update Date
2020-06-23T12:02:23.000
Closed Date
2020-06-23T11:05:47.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VyEGPAA3
Lat Location
(32.99741606029886000,-96.82814218049819000)
20-00463077
Service Request Number: 20-00463077 • Address: VOSS RD & TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00463077
Address
VOSS RD & TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-05-05T09:18:36.000
Update Date
2020-05-05T10:22:24.000
Closed Date
2020-05-05T09:18:36.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VApkQAAT
Lat Location
(33.00411345583169000,-96.83732871307183000)
20-00463103
Service Request Number: 20-00463103 • Address: FRANKFORD RD & GIBBONS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00463103
Address
FRANKFORD RD & GIBBONS DR, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-05-05T09:20:40.000
Update Date
2020-05-05T10:32:57.000
Closed Date
2020-05-05T09:20:40.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VApWZAA1
Lat Location
(32.99760304166882500,-96.83191523155047000)
20-00924298
Service Request Number: 20-00924298 • Address: 17209 WESTER WAY CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00924298
Address
17209 WESTER WAY CT, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-13T23:59:00.000
Status
Closed
Created Date
2020-09-12T12:10:31.000
Update Date
2020-09-12T13:09:27.000
Closed Date
2020-09-12T12:10:31.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YoiABAAZ
Lat Location
(32.98567304138927000,-96.78500865797840000)
20-00787885
Service Request Number: 20-00787885 • Address: 7505 LARCHMONT DR, DALLAS • City Council District: 12
Service Request Number
20-00787885
Address
7505 LARCHMONT DR, DALLAS
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-08-04T23:59:00.000
Status
Closed
Created Date
2020-07-31T13:26:09.000
Update Date
2020-07-31T22:44:20.000
Closed Date
2020-07-31T13:26:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Xf56mAAB
Lat Location
(32.99493655945774000,-96.77490522083265000)
20-00625549
Service Request Number: 20-00625549 • Address: 7646 LA BOLSA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00625549
Address
7646 LA BOLSA DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-06-17T09:55:38.000
Update Date
2020-09-12T13:36:02.000
Closed Date
2020-06-17T09:55:38.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxMyJAAV
Lat Location
(32.96432113792208000,-96.77703059847441000)
20-00785435
Service Request Number: 20-00785435 • Address: 7415 RUSTIC VALLEY DR, DALLAS • City Council District: 12
Service Request Number
20-00785435
Address
7415 RUSTIC VALLEY DR, DALLAS
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-08-29T23:59:00.000
Status
Closed
Created Date
2020-07-30T21:48:12.000
Update Date
2020-07-31T23:00:16.000
Closed Date
2020-07-30T21:48:12.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XevyaAAB
Lat Location
(32.97469829141953000,-96.77951376638880000)
20-00161076
Service Request Number: 20-00161076 • Address: 7107 SCHAFER ST, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00161076
Address
7107 SCHAFER ST, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-16T11:49:14.000
Update Date
2020-09-17T11:43:09.000
Closed Date
2020-02-16T11:49:14.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000RkZydAAF
Lat Location
(32.99492373070455600,-96.78986332325692000)
20-00462985
Service Request Number: 20-00462985 • Address: PRESTON RD & SUMMERSIDE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00462985
Address
PRESTON RD & SUMMERSIDE DR, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-05-05T09:09:39.000
Update Date
2020-05-05T10:45:26.000
Closed Date
2020-05-05T09:09:39.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VApbtAAD
Lat Location
(32.99012253538080600,-96.80184851811000000)
20-00525419
Service Request Number: 20-00525419 • Address: 3621 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00525419
Address
3621 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-20T12:55:44.000
Update Date
2020-05-27T10:12:12.000
Closed Date
2020-05-20T12:55:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDP75AAH
Lat Location
(32.99712743934609000,-96.85291901137570000)
20-00543893
Service Request Number: 20-00543893 • Address: 5515 TAMARON CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00543893
Address
5515 TAMARON CT, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-09T23:59:00.000
Status
Closed
Created Date
2020-05-26T12:26:42.000
Update Date
2020-05-27T10:26:37.000
Closed Date
2020-05-26T12:26:42.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VE5W6AAL
Lat Location
(32.98918346334198000,-96.82053707181869000)
20-00432642
Service Request Number: 20-00432642 • Address: 17908 HILLCREST RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00432642
Address
17908 HILLCREST RD, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-04-27T14:03:06.000
Update Date
2020-07-12T01:16:20.000
Closed Date
2020-04-27T14:03:06.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000UD8uiAAD
Lat Location
(32.99434747747301000,-96.78447881032410000)
20-00539758
Service Request Number: 20-00539758 • Address: 2719 EL GRECO LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00539758
Address
2719 EL GRECO LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-24T19:19:29.000
Update Date
2020-05-27T09:52:20.000
Closed Date
2020-05-24T19:19:29.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDvnSAAT
Lat Location
(33.00346462236337400,-96.86507480748156000)
20-00464084
Service Request Number: 20-00464084 • Address: 17628 MEDINA DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00464084
Address
17628 MEDINA DR, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-07-07T23:59:00.000
Status
Closed
Created Date
2020-05-05T11:08:29.000
Update Date
2020-05-05T11:11:16.000
Closed Date
2020-05-05T11:08:29.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VArarAAD
Lat Location
(32.99075701420506600,-96.87374393933094000)
20-00788290
Service Request Number: 20-00788290 • Address: 18843 PARK GROVE LN, DALLAS • City Council District: 12
Service Request Number
20-00788290
Address
18843 PARK GROVE LN, DALLAS
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-08-04T23:59:00.000
Status
Closed
Created Date
2020-07-31T14:32:30.000
Update Date
2020-07-31T22:45:35.000
Closed Date
2020-07-31T14:32:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xf6YvAAJ
Lat Location
(33.00541150862424000,-96.84279123265020000)
20-00378628
Service Request Number: 20-00378628 • Address: 6100 MISTY TRL, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00378628
Address
6100 MISTY TRL, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T08:07:48.000
Update Date
2020-05-27T09:36:02.000
Closed Date
2020-04-14T08:07:48.000
Outcome
Work Completed
Priority
MCC
Method Received Description
Email
Unique Key
500t000000TG0McAAL
Lat Location
(32.96380537171885500,-96.80188423871020000)
20-00463967
Service Request Number: 20-00463967 • Address: 5701 MAPLESHADE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00463967
Address
5701 MAPLESHADE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Damage Repair - SAN
Ert Estimated Response Time
15 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-05-05T10:54:17.000
Update Date
2020-05-05T11:05:21.000
Closed Date
2020-05-05T10:54:17.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VArMWAA1
Lat Location
(33.00638147827069000,-96.81189799945265000)
20-00463903
Service Request Number: 20-00463903 • Address: 17628 MEDINA DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00463903
Address
17628 MEDINA DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Damage Repair - SAN
Ert Estimated Response Time
15 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
In Progress
Created Date
2020-05-05T10:47:23.000
Update Date
2020-05-05T10:48:35.000
Closed Date
2020-05-05T10:47:23.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VArFtAAL
Lat Location
(32.99075701420506600,-96.87374393933094000)
20-00614753
Service Request Number: 20-00614753 • Address: CAMPBELL RD & PLUMTREE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00614753
Address
CAMPBELL RD & PLUMTREE DR, DALLAS, TX, 75252
City Council District
12
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-07-06T23:59:00.000
Status
Closed
Created Date
2020-06-14T20:36:01.000
Update Date
2020-06-23T13:24:05.000
Closed Date
2020-06-14T20:36:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwueHAAR
Lat Location
(32.99587657952283000,-96.80565714408841000)
20-00172150
Service Request Number: 20-00172150 • Address: 15706 NEDRA WAY, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00172150
Address
15706 NEDRA WAY, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-22T00:59:00.000
Status
Closed
Created Date
2020-02-19T13:41:20.000
Update Date
2020-07-12T01:16:31.000
Closed Date
2020-02-19T13:41:20.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Rl1XaAAJ
Lat Location
(32.96317921147388600,-96.79388438536200000)
20-00297054
Service Request Number: 20-00297054 • Address: 3901 ACCENT DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00297054
Address
3901 ACCENT DR, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-23T16:33:56.000
Update Date
2020-07-12T01:16:54.000
Closed Date
2020-03-23T16:33:56.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000TDZKnAAP
Lat Location
(32.98878810357244600,-96.84739347634196000)
20-00746175
Service Request Number: 20-00746175 • Address: 6916 CLEARHAVEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00746175
Address
6916 CLEARHAVEN DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-09-22T23:59:00.000
Status
Closed
Created Date
2020-07-20T09:39:18.000
Update Date
2020-09-12T15:18:33.000
Closed Date
2020-07-20T09:39:18.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xc9mnAAB
Lat Location
(32.96691623623752000,-96.78912874708918000)
20-00547312
Service Request Number: 20-00547312 • Address: 4403 LANDPIPER CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00547312
Address
4403 LANDPIPER CT, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-10T23:59:00.000
Status
Closed
Created Date
2020-05-27T08:17:20.000
Update Date
2020-05-27T11:29:06.000
Closed Date
2020-05-27T08:17:20.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000VEEO2AAP
Lat Location
(33.00161855758373000,-96.83300512928615000)
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